Luxi Mattress Reviews

The Tuck team collected and analyzed 121 verified customer experiences from 8 unique sources for this review. This research is supported by you, our readers, through our independently chosen links, which earn us a commission. Read more about what we do here.

Mattress Type and Components: Luxi Sleep currently offers two mattress models.

  • The Luxi 3-in-1 Adjustable Mattress is a mixed foam mattress.
    • The comfort system includes three layers: one layer of ‘SMT’ 2.5 PCF memory foam, one layer of 2 PCF polyfoam, and one layer of ‘Luxitex’ 4 PCF synthetic latex.
    • The support core has one layer of 2 PCF high-density polyfoam.
    • Owners can unzip the cover and rotate the comfort layer to adjust the firmness. For more details about different firmness configurations, please see the ‘Product Specifications and Firmness’ section.
    • The quilted cover contains polyfoam and memory foam layers, and is made from a blend of polyester, viscose, and elastane.
  • The Luxi One is a mixed foam mattress.
    • The comfort layer features a top layer of ‘LuxiTex’ 4 PCF synthetic latex and a bottom layer of ‘SMT’ 2.5 PCF memory foam.
    • The support core is constructed from 2 PCF high-density polyfoam support core.
    • Unlike the Luxi 3-in-1, this design cannot be rearranged to adjust the firmness.
    • The non-quilted cover contains polyfoam and memory foam layers, and is made from a blend of polyester, viscose, and elastane.

Product and Price Range: Luxi mattresses are available in six sizes: Twin, Twin XL, Full, Queen, King, and California King. Prices vary by selected model and size; a full size-by-size price breakdown is found below. All Luxi mattresses are made in the United States.

Main Competitors: Luxi Sleep’s main competitors include other ‘bed in a box’ mattress brands that offer mixed foam and memory foam models at average to below-average price-points, and primarily sell their products online.

MODELDescription
Luxi 3-in-1
Customer Satisfaction
70% 121 reviews from 8 sources
Amazon Rating
Not on Amazon
BBB Rating
N/A
Foam
Multiple Firmness Options
Expensive
Good for Back Pain
Side
Full mattress details

Mattress Specs

  • 3.5, 5.5, 7.5
  • 1000 night
  • 10 Year, Limited
  • online
  • 80 lbs
  • Foam
  • $1,299/Queen

Sleep Rating

Customer Satisfaction
70%

The Luxi 3-in-1 has earned a below-average customer satisfaction rating compared to other mixed foam and memory foam mattress models.

Durability
Fair

Durability for the Luxi 3-in-1 appears to be on par with other mixed foam mattresses, but the company has not been in business long enough to assess the total product lifespan

Motion Isolation
Good

Luxi 3-in-1 mattresses isolate motion transfer to a fair extent, particularly when the memory foam layer is on top.

Conforming
Very Good

The customizable design of Luxi 3-in-1 mattresses allows sleepers to adjust the firmness based on their personal preferences, which creates optimal conforming for different body types.

Sex
Fair

Regardless of how the comfort layer components are ordered, the Luxi 3-in-1 mattress is not particularly responsive or bouncy.

Temperature Neutrality
Fair

The Luxi 3-in-1 sleeps relatively hot, though owners claim that ‘Medium’ firmness (with LuxiTex on top) sleeps somewhat cooler than the other two settings.

Off-gassing
Fair

The Luxi 3-in-1 produce a fair amount of off-gassing odor when they are initially unpackaged, but these smells will clear out within one or two days.

Edge Support
Poor

Owners claim that Luxi 3-in-1 mattresses offer little to no edge support, which is typical of all-foam mattresses.

Noise
Excellent

According to owners, the Luxi 3-in-1 mattress is virtually silent when bearing weight regardless of its comfort layer configuration.

Ease of Moving and Rotating
Good

A Queen-size Luxi 3-in-1 weighs 80 pounds pounds, which is on par with the average weight for all mixed foam mattresses.

Overall Satisfaction
73
 
70
 
Mattress weight
77
 
80 lbs
 
Mattress Price
$1000
 
$1,299
 
Luxi One
Customer Satisfaction
%
Amazon Rating
Not on Amazon
BBB Rating
N/A
Foam
Soft
Inexpensive
Good for Back Pain
Full mattress details

Mattress Specs

  • 4
  • 1000 night
  • 10 Year, Limited
  • online
  • 79 lbs
  • Foam
  • $799/Queen

Sleep Rating

Overall Satisfaction
73
 
 
Mattress weight
77
 
79 lbs
 
Mattress Price
$1000
 
$799
 
Pros
  • Customizable design with multiple firmness options and dual firmness for larger sizes (Luxi 3-in-1)
  • Good motion isolation and conforming (Luxi 3-in-1)
  • No noise
  • 1,000-night sleep trial
Cons
  • Weak edge support and odor potential (Luxi 3-in-1)
  • Often sleeps hot (Luxi 3-in-1)
  • Above-average price-point compared to other mixed foam mattresses (Luxi 3-in-1)
  • Unknown mattress lifespan due to limited company history (both models)

Similar mattress options

Helix MattressThe CasperLayla MattressBrooklyn Signature
MODELSHelix MattressThe CasperLayla MattressBrooklyn Signature
MATTRESS TYPEHybridFoamFoamHybrid
PRICE (Queen)$995$995.00$899$949
FIRMNESS OPTIONCustomizedNMedium Soft, FirmSoft, Medium Firm, Firm
AVAILABILITYonlineonline, in-storeonlineonline
SLEEP TRIAL100 night100 night120 night120 night
WARRANTY LENGTH10 Year, Non-prorated10 Year, LimitedLifetime10 Year
BUYBUY NOWBUY NOWBUY NOWBUY NOW
Full mattress options chart

Luxi Pricing and Delivery Details

SizeDimensionsHeightLuxi 3-in-1 PriceLuxi One Price
Twin38W” x 75L”9″ (Luxi One)
11″ (Luxi 3-in-1)
$899$549
Twin Extra Long (XL)38W” x 80L”9″ (Luxi One)
11″ (Luxi 3-in-1)
$999$599
Full54W” x 75L”9″ (Luxi One)
11″ (Luxi 3-in-1)
$1,099$699
Queen60W” x 80L”9″ (Luxi One)
11″ (Luxi 3-in-1)
$1,299$799
King76W” x 80L”9″ (Luxi One)
11″ (Luxi 3-in-1)
$1,599$999
California King72W” x 84L”9″ (Luxi One)
11″ (Luxi 3-in-1)
$1,599$999

Availability: Luxi mattresses are exclusively available for sale on the Luxi website. The mattresses are not available through any online retailers (including Amazon.com), and Luxi does not operate any brick-and-mortar locations.

How is the mattress shipped? The Luxi 3-in-1 and Luxi One mattresses are both compressed for shipping.
Where do they ship? Luxi ships mattresses anywhere in the U.S., including Alaska and Hawaii, as well as Canada.
Shipping Free in the US. $100 fee for Canadian shipping.
Full shipping details

How Is the Mattress Shipped?: The Luxi 3-in-1 and Luxi One mattresses are both compressed for shipping. Delivery boxes for Twin, Twin XL, and Full sizes measure 16W” x 44L” x 16H”; and boxes for Queen, King, and California King sizes measure 19W” x 44L” x 19H”. Luxi recommends unpackaging the mattress within two months of the initial delivery.
Where Do They Ship?: Luxi ships mattresses anywhere in the U.S., including Alaska and Hawaii, as well as Canada.
Delivery Fee: Deliveries to the mainland U.S., Alaska, and Hawaii are free. Shipping to Canada will incur a $100 delivery surcharge. Expedited delivery also includes additional fees.

Delivery Policy: The delivery policy for Luxi mattresses is as follows:

  1. All Luxi deliveries are coordinated through FedEx.
  2. Luxi mattresses require three to five days for assembly, and then an additional one to five business days for standard shipping. Federal holidays may further delay the expected wait time. Expedited shipping is offered for an additional fee.
  3. Customers should ensure their shipping address is correct and up-to-date when placing their order. The address can be adjusted while the mattress is being assembled, but changes may not be made once it has shipped.
  4. Purchasers with specific delivery date and time requests should contact Luxi to make these arrangements.
  5. Customers in the U.S. do not need to be at home to receive their mattress, but deliveries to Canada will require a customer signature.
  6. Luxi will not ship mattresses to P.O. boxes.

Old Mattress Removal: Old mattress removal is not available with standard or expedited deliveries, but Luxi works with a partner that can help customers dispose of their existing mattress. Charges for this service vary by location.

Luxi Product Specifications and Firmness

The Luxi 3-in-1 is designed to offer three firmness options: Soft (3.5), Medium (5.5), and Firm (7.5). To adjust the firmness, owners simply unzip the cover and rearrange the comfort layer and/or support core components; the firmness will change depending on which layer is on top. The Luxi One is available with one firmness option, Medium Soft, which is equivalent to a 4 on Tuck’s 1-10 firmness scale.

The table below includes a more detailed breakdown of components and specifications for both Luxi mattresses.

Product NameFirmness OptionsThicknessSupport Core ComponentsComfort Layer ComponentsCover Components
Luxi 3-in-13.5 (Soft)11″3 1/2″ 2 PCF Polyfoam (40 ILD)3 1/2″ 2.5 PCF SMT Memory Foam (20 ILD)
1 1/2″ 2 PCF Polyfoam (30 ILD)
1 1/2″ 4 PCF LuxiTex Synthetic Latex (35 ILD)
1″ 4 PCF Memory Foam (10 ILD)
Quilted Rayon Cover
5.5 (Medium)11″3 1/2″ 2 PCF Polyfoam (40 ILD)1 1/2″ 4 PCF ‘LuxiTex’ Synthetic Latex (35 ILD)
1 1/2″ 2 PCF Polyfoam (30 ILD)
3 1/2″ 2.5 PCF SMT Memory Foam (20 ILD)
1″ 4 PCF Memory Foam (10 ILD)
Quilted Rayon Cover
7.5 (Firm)11″1 1/2″ 4 PCF ‘LuxiTex’ Synthetic Latex (35 ILD)3 1/2″ 2 PCF Polyfoam (40 ILD)
3 1/2″ 2.5 PCF SMT Memory Foam (20 ILD)
1 1/2″ 2 PCF Polyfoam (30 ILD)
1″ 4 PCF Memory Foam (10 ILD)
Quilted Rayon Cover
Luxi One4 (Medium Soft)9″5 3/4″ 2 PCF Polyfoam (40 ILD)1″ ‘LuxiTex’ Synthetic Latex (35 ILD)
2 1/4″ 2.5 PCF SMT Memory Foam (20 ILD)
1″ 4 PCF Memory Foam (10 ILD)
Non-quilted Rayon Cover

Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.

What Type of Sleeper Is Best Suited for a Luxi Mattress?

Based on our customer feedback, Luxi 3-in-1 mattresses received the following grades among sleepers of different weights and preferred sleep positions. We have not received enough data to generate sleep ratings for the Luxi One, but we will update this section as soon as possible.

Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.

For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.

SLEEP POSITIONLIGHT WEIGHT
Less than 130 LBS
AVERAGE WEIGHT
130 LBS - 230 LBS
HEAVY WEIGHT
Greater than 230 LBS
Luxi 3-in-1
Side
LIGHT WEIGHT
Less than 130 LBS
Side
VERY GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Side
VERY GOOD
HEAVY WEIGHT
Greater than 230 LBS
Side
VERY GOOD
Back
LIGHT WEIGHT
Less than 130 LBS
Back
GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Back
GOOD
HEAVY WEIGHT
Greater than 230 LBS
Back
GOOD
Stomach
LIGHT WEIGHT
Less than 130 LBS
Stomach
GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Stomach
FAIR
HEAVY WEIGHT
Greater than 230 LBS
Stomach
FAIR
Luxi One
Side
LIGHT WEIGHT
Less than 130 LBS
Side
AVERAGE WEIGHT
130 LBS - 230 LBS
Side
HEAVY WEIGHT
Greater than 230 LBS
Side
Back
LIGHT WEIGHT
Less than 130 LBS
Back
AVERAGE WEIGHT
130 LBS - 230 LBS
Back
HEAVY WEIGHT
Greater than 230 LBS
Back
Stomach
LIGHT WEIGHT
Less than 130 LBS
Stomach
AVERAGE WEIGHT
130 LBS - 230 LBS
Stomach
HEAVY WEIGHT
Greater than 230 LBS
Stomach

Warranty and Trial Information

Luxi offers a 1,000-night sleep trial for all mattresses.

Sleep Trial and Warranty Information

Sleep trial 1,000 Night
Refund Full
Warranty 10 Year Limited
Warranty Transfer Non Transferable
Full trial and warranty details

Trial Period and Guarantee: Luxi offers a 1,000-night sleep trial for both mattresses.

  1. There is a mandatory 30-night break-in period. Purchasers must test out the bed for the entire break-in period before they will be eligible for a full product refund.
  2. Luxi will coordinate pickups for all customers who wish to return their mattress and cover all costs associated with retrieving and transporting the item.
  3. Luxi specifies on their website that returns will not be granted if the mattress fails to ‘provide medical benefits for medical patients’. Per Luxi: ‘LUXI is not a medical device nor do we make any claims that it will produce any specific medical result’.
  4. To initiate a return, contact Luxi using the company’s toll-free phone number.  

Warranty: Luxi offers a 10-year limited warranty against product defects in both mattresses.

  1. Warranty coverage will begin on the date of original purchase. Luxi will, at their sole discretion, repair or replace all mattresses that are deemed defective for as long as the warranty is valid.
  2. Customers will be responsible for all shipping and transportation costs associated with having a mattress repaired or replaced. If a mattress is deemed defective, then Luxi will refund the customer up to $100 for shipping and transportation charges.
  3. Luxi will repair or replace a mattress within 90 business days of receiving the item.
  4. Replaced or repaired mattresses will be included in the same warranty coverage as the original model; replacing a mattress will not extend the 10-year warranty, and will not result in the creation of a new warranty period. However, upgrading a mattress will result in a new 10-year warranty period that begins on the date when the upgrade is purchased.
  5. The Luxi warranty will cover the following product defects:
    • Visible indentations in any of the sleep surfaces that measure 1 1/2″ or deeper and do not result from use of an improper foundation.
    • Physical flaws in the mattress that cause the surface to split or crack despite proper use and support.
  6. The Luxi warranty will not cover the following:
    • A ‘normal increase in softness’ of the mattress layers that does not reduce its conforming or pressure-relieving capabilities, or indentations that do not measure 1 1/2″ or deeper. These are considered standard wear and tear.
    • Burns, cuts, tears, stains, and other types of damage that result from misuse or improper foundational support.
  7. Warranty coverage is exclusively offered to the original owner that has purchased his or her mattress directly from Luxi. The warranty will not be extended to anyone who buys or acquires the mattress from the original owner or another mattress seller.

Company Information

Customer Service

6 out of 10 owner experiences show customers have had a positive experience with Luxi, irrespective of whether or not they liked their mattress.

Company History

Luxi was founded in 2015.

BBB rating

Luxi has not received a rating from the Better Business Bureau.

To learn more about Luxi straight from the source – check out our interview with co-founder, David Farley

Physical Stores

Luxi does not operate any brick-and-mortar stores or showrooms.

Phone Number:

888-813-2944

Contact Email: 

Online form

https://luxisleep.com/
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