Meet Our Testing Team
Brad
Keith
Jeremy
Jackson
General Overview
Pros
- Englander offers different mattress types to accommodate a wide range of sleeper preferences.
- Customers who purchase innerspring mattresses from Englander claim they offer solid edge support and are responsive enough for sex.
- Those who own an Englander memory foam mattress say their bed isolates motion and produces virtually no noise.
Cons
- Chief complaints among Englander innerspring owners include poor longevity, middling motion isolation, and above-average weight (making them difficult to move).
- Chief complaints for E-gel memory foam models include below-average durability, ‘sleeping hot’, and off-gassing smells.
- Compared to other manufacturers who sell mattresses through third-party-retailers, Englander provides very little information about specifications, prices, sizes, and other details for any of their current mattresses. This may be problematic for online shoppers.
- Most Englander mattresses are covered under a 10-year warranty with five years of nonprorated coverage. By comparison, most 10-year warranties from competing mattress sellers offer exclusively nonprorated coverage.
Englander mattresses are sold exclusively through 3rd-party retailers.
If you'd rather shop online, read our recommendations and top picks.
Shop Online Mattresses- E-gel
- Hybrid
- Hotel E Collection
- Tension Ease
Full Sleep Ratings
Full Sleep Ratings
Full Sleep Ratings
Full Sleep Ratings
- E-gel
- Hybrid
- Hotel E Collection
- Tension Ease
Durability
Specifies how long the product maintains structure, providing comfort and support before it begins to deteriorate. For reference, the average mattress lifespan is 6-8 years.
Longevity is one of the primary complaints among Englander E-Gel mattress owners, which tend to have shorter lifespans that other foam mattresses.
Durability
x
Specifies how long the product maintains structure, providing comfort and support before it begins to deteriorate. For reference, the average mattress lifespan is 6-8 years.
Specifies how long the product maintains structure, providing comfort and support before it begins to deteriorate. For reference, the average mattress lifespan is 6-8 years.
Longevity is one of the primary complaints among Englander E-Gel mattress owners, which tend to have shorter lifespans that other foam mattresses.
Motion Isolation
A measure of how effectively a mattress absorbs motion across its surface, preventing partner disturbance.
E-gel mattresses minimize and isolate motion to a significant extent, according to owners.
Motion Isolation
x
A measure of how effectively a mattress absorbs motion across its surface, preventing partner disturbance.
A measure of how effectively a mattress absorbs motion across its surface, preventing partner disturbance.
E-gel mattresses minimize and isolate motion to a significant extent, according to owners.
Off-gassing
Most new products emit chemical smells after being removed from packaging. Off-gassing odors are considered non-toxic, but can be quite unpleasant nonetheless.
Our customer reports indicate that Englander E-Gel mattresses produce above-average off-gassing odor.
Off-gassing
x
Most new products emit chemical smells after being removed from packaging. Off-gassing odors are considered non-toxic, but can be quite unpleasant nonetheless.
Most new products emit chemical smells after being removed from packaging. Off-gassing odors are considered non-toxic, but can be quite unpleasant nonetheless.
Our customer reports indicate that Englander E-Gel mattresses produce above-average off-gassing odor.
Pressure Relief
This refers to the degree to which a mattress molds to or cradles the contours of the body. This helps alleviate pressure point pain, especially on the hips and shoulders.
E-gel mattresses conform to some extent, but not as much as most mattresses with memory foam layers.
Pressure Relief
x
This refers to the degree to which a mattress molds to or cradles the contours of the body. This helps alleviate pressure point pain, especially on the hips and shoulders.
This refers to the degree to which a mattress molds to or cradles the contours of the body. This helps alleviate pressure point pain, especially on the hips and shoulders.
E-gel mattresses conform to some extent, but not as much as most mattresses with memory foam layers.
Temperature Neutrality
The temperature of a mattress throughout the night is affected by how much body heat is retained. Several factors affect temperature neutrality, including material composition, layer thickness, and dissipation of heat through airflow.
Like many foam models, E-gel mattresses retain a fair amount of body heat and sleep somewhat warm.
Temperature Neutrality
x
The temperature of a mattress throughout the night is affected by how much body heat is retained. Several factors affect temperature neutrality, including material composition, layer thickness, and dissipation of heat through airflow.
The temperature of a mattress throughout the night is affected by how much body heat is retained. Several factors affect temperature neutrality, including material composition, layer thickness, and dissipation of heat through airflow.
Like many foam models, E-gel mattresses retain a fair amount of body heat and sleep somewhat warm.
Edge Support
The degree to which the perimeter of the mattress supports body weight. In some cases, mattresses may sink when weight is applied. This sinkage, often called “roll-off”, affects how closely you might sleep to the edge of the bed.
Owners claim the Englander E-Gel mattresses offer little to no edge support and tend to sink where people sit.
Edge Support
x
The degree to which the perimeter of the mattress supports body weight. In some cases, mattresses may sink when weight is applied. This sinkage, often called “roll-off”, affects how closely you might sleep to the edge of the bed.
The degree to which the perimeter of the mattress supports body weight. In some cases, mattresses may sink when weight is applied. This sinkage, often called “roll-off”, affects how closely you might sleep to the edge of the bed.
Owners claim the Englander E-Gel mattresses offer little to no edge support and tend to sink where people sit.
Noise
Certain mattresses – particularly those with coils – can be quite noisy when bearing weight. Others are nearly silent. Material composition is often the limiting factor for noise potential.
E-Gel owners claim their mattresses are virtually silent when bearing weight.
Noise
x
Certain mattresses – particularly those with coils – can be quite noisy when bearing weight. Others are nearly silent. Material composition is often the limiting factor for noise potential.
Certain mattresses – particularly those with coils – can be quite noisy when bearing weight. Others are nearly silent. Material composition is often the limiting factor for noise potential.
E-Gel owners claim their mattresses are virtually silent when bearing weight.
Sex
Mattresses that are bouncier and more responsive tend to be better for sex, as they’re easier to change positions on. In contrast, unresponsive mattresses can cause couples to have trouble switching positions.
E-gel mattresses are not very bouncy and may not be responsive enough for some couples.
Sex
x
Mattresses that are bouncier and more responsive tend to be better for sex, as they’re easier to change positions on. In contrast, unresponsive mattresses can cause couples to have trouble switching positions.
Mattresses that are bouncier and more responsive tend to be better for sex, as they’re easier to change positions on. In contrast, unresponsive mattresses can cause couples to have trouble switching positions.
E-gel mattresses are not very bouncy and may not be responsive enough for some couples.
Durability
Specifies how long the product maintains structure, providing comfort and support before it begins to deteriorate. For reference, the average mattress lifespan is 6-8 years.
Longevity is one of the primary complaints among Englander Hybrid mattress owners, which tend to have shorter lifespans that other foam models.
Durability
x
Specifies how long the product maintains structure, providing comfort and support before it begins to deteriorate. For reference, the average mattress lifespan is 6-8 years.
Specifies how long the product maintains structure, providing comfort and support before it begins to deteriorate. For reference, the average mattress lifespan is 6-8 years.
Longevity is one of the primary complaints among Englander Hybrid mattress owners, which tend to have shorter lifespans that other foam models.
Motion Isolation
A measure of how effectively a mattress absorbs motion across its surface, preventing partner disturbance.
According to our feedback, Hybrid mattresses from Englander offer little to no motion isolation.
Motion Isolation
x
A measure of how effectively a mattress absorbs motion across its surface, preventing partner disturbance.
A measure of how effectively a mattress absorbs motion across its surface, preventing partner disturbance.
According to our feedback, Hybrid mattresses from Englander offer little to no motion isolation.
Off-gassing
Most new products emit chemical smells after being removed from packaging. Off-gassing odors are considered non-toxic, but can be quite unpleasant nonetheless.
Our customer reports indicate that Englander Hybrid mattresses produce above-average off-gassing odor.
Off-gassing
x
Most new products emit chemical smells after being removed from packaging. Off-gassing odors are considered non-toxic, but can be quite unpleasant nonetheless.
Most new products emit chemical smells after being removed from packaging. Off-gassing odors are considered non-toxic, but can be quite unpleasant nonetheless.
Our customer reports indicate that Englander Hybrid mattresses produce above-average off-gassing odor.
Pressure Relief
This refers to the degree to which a mattress molds to or cradles the contours of the body. This helps alleviate pressure point pain, especially on the hips and shoulders.
Hybrid mattresses from Englander conform to some extent, due in part to their memory foam comfort systems.
Pressure Relief
x
This refers to the degree to which a mattress molds to or cradles the contours of the body. This helps alleviate pressure point pain, especially on the hips and shoulders.
This refers to the degree to which a mattress molds to or cradles the contours of the body. This helps alleviate pressure point pain, especially on the hips and shoulders.
Hybrid mattresses from Englander conform to some extent, due in part to their memory foam comfort systems.
Temperature Neutrality
The temperature of a mattress throughout the night is affected by how much body heat is retained. Several factors affect temperature neutrality, including material composition, layer thickness, and dissipation of heat through airflow.
Like many foam models, Englander Hybrid mattresses retain a fair amount of body heat and sleep somewhat warm.
Temperature Neutrality
x
The temperature of a mattress throughout the night is affected by how much body heat is retained. Several factors affect temperature neutrality, including material composition, layer thickness, and dissipation of heat through airflow.
The temperature of a mattress throughout the night is affected by how much body heat is retained. Several factors affect temperature neutrality, including material composition, layer thickness, and dissipation of heat through airflow.
Like many foam models, Englander Hybrid mattresses retain a fair amount of body heat and sleep somewhat warm.
Edge Support
The degree to which the perimeter of the mattress supports body weight. In some cases, mattresses may sink when weight is applied. This sinkage, often called “roll-off”, affects how closely you might sleep to the edge of the bed.
Owners claim the Englander Hybrid mattresses offer little to no edge support and tend to sink where people sit.
Edge Support
x
The degree to which the perimeter of the mattress supports body weight. In some cases, mattresses may sink when weight is applied. This sinkage, often called “roll-off”, affects how closely you might sleep to the edge of the bed.
The degree to which the perimeter of the mattress supports body weight. In some cases, mattresses may sink when weight is applied. This sinkage, often called “roll-off”, affects how closely you might sleep to the edge of the bed.
Owners claim the Englander Hybrid mattresses offer little to no edge support and tend to sink where people sit.
Noise
Certain mattresses – particularly those with coils – can be quite noisy when bearing weight. Others are nearly silent. Material composition is often the limiting factor for noise potential.
Hybrid owners claim their mattresses are virtually silent when bearing weight.
Noise
x
Certain mattresses – particularly those with coils – can be quite noisy when bearing weight. Others are nearly silent. Material composition is often the limiting factor for noise potential.
Certain mattresses – particularly those with coils – can be quite noisy when bearing weight. Others are nearly silent. Material composition is often the limiting factor for noise potential.
Hybrid owners claim their mattresses are virtually silent when bearing weight.
Sex
Mattresses that are bouncier and more responsive tend to be better for sex, as they’re easier to change positions on. In contrast, unresponsive mattresses can cause couples to have trouble switching positions.
Englander Hybrid mattresses are not very bouncy and may not be responsive enough for some couples.
Sex
x
Mattresses that are bouncier and more responsive tend to be better for sex, as they’re easier to change positions on. In contrast, unresponsive mattresses can cause couples to have trouble switching positions.
Mattresses that are bouncier and more responsive tend to be better for sex, as they’re easier to change positions on. In contrast, unresponsive mattresses can cause couples to have trouble switching positions.
Englander Hybrid mattresses are not very bouncy and may not be responsive enough for some couples.
Durability
Specifies how long the product maintains structure, providing comfort and support before it begins to deteriorate. For reference, the average mattress lifespan is 6-8 years.
Longevity is one of the primary complaints among Englander Hotel E mattress owners, which tend to have shorter lifespans that other hybrids.
Durability
x
Specifies how long the product maintains structure, providing comfort and support before it begins to deteriorate. For reference, the average mattress lifespan is 6-8 years.
Specifies how long the product maintains structure, providing comfort and support before it begins to deteriorate. For reference, the average mattress lifespan is 6-8 years.
Longevity is one of the primary complaints among Englander Hotel E mattress owners, which tend to have shorter lifespans that other hybrids.
Motion Isolation
A measure of how effectively a mattress absorbs motion across its surface, preventing partner disturbance.
According to our feedback, Hotel E Collection mattresses from Englander offer little to no motion isolation.
Motion Isolation
x
A measure of how effectively a mattress absorbs motion across its surface, preventing partner disturbance.
A measure of how effectively a mattress absorbs motion across its surface, preventing partner disturbance.
According to our feedback, Hotel E Collection mattresses from Englander offer little to no motion isolation.
Off-gassing
Most new products emit chemical smells after being removed from packaging. Off-gassing odors are considered non-toxic, but can be quite unpleasant nonetheless.
Our customer reports indicate that Englander Hotel E Collection mattresses produce above-average off-gassing odor.
Off-gassing
x
Most new products emit chemical smells after being removed from packaging. Off-gassing odors are considered non-toxic, but can be quite unpleasant nonetheless.
Most new products emit chemical smells after being removed from packaging. Off-gassing odors are considered non-toxic, but can be quite unpleasant nonetheless.
Our customer reports indicate that Englander Hotel E Collection mattresses produce above-average off-gassing odor.
Pressure Relief
This refers to the degree to which a mattress molds to or cradles the contours of the body. This helps alleviate pressure point pain, especially on the hips and shoulders.
Hotel E Collection mattresses do not conform very closely and pressure relief is minimal at best.
Pressure Relief
x
This refers to the degree to which a mattress molds to or cradles the contours of the body. This helps alleviate pressure point pain, especially on the hips and shoulders.
This refers to the degree to which a mattress molds to or cradles the contours of the body. This helps alleviate pressure point pain, especially on the hips and shoulders.
Hotel E Collection mattresses do not conform very closely and pressure relief is minimal at best.
Temperature Neutrality
The temperature of a mattress throughout the night is affected by how much body heat is retained. Several factors affect temperature neutrality, including material composition, layer thickness, and dissipation of heat through airflow.
According to Zinus innersprings/hybrid mattress owners the mattresses often produce noise — but no more than comparable models.
Temperature Neutrality
x
The temperature of a mattress throughout the night is affected by how much body heat is retained. Several factors affect temperature neutrality, including material composition, layer thickness, and dissipation of heat through airflow.
The temperature of a mattress throughout the night is affected by how much body heat is retained. Several factors affect temperature neutrality, including material composition, layer thickness, and dissipation of heat through airflow.
According to Zinus innersprings/hybrid mattress owners the mattresses often produce noise — but no more than comparable models.
Edge Support
The degree to which the perimeter of the mattress supports body weight. In some cases, mattresses may sink when weight is applied. This sinkage, often called “roll-off”, affects how closely you might sleep to the edge of the bed.
Hotel E Collection innersprings from Englander offer strong edge support, according to owners.
Edge Support
x
The degree to which the perimeter of the mattress supports body weight. In some cases, mattresses may sink when weight is applied. This sinkage, often called “roll-off”, affects how closely you might sleep to the edge of the bed.
The degree to which the perimeter of the mattress supports body weight. In some cases, mattresses may sink when weight is applied. This sinkage, often called “roll-off”, affects how closely you might sleep to the edge of the bed.
Hotel E Collection innersprings from Englander offer strong edge support, according to owners.
Noise
Certain mattresses – particularly those with coils – can be quite noisy when bearing weight. Others are nearly silent. Material composition is often the limiting factor for noise potential.
Hotel E Collection mattresses produce some noise when bearing weight, but are no louder than the average innerspring.
Noise
x
Certain mattresses – particularly those with coils – can be quite noisy when bearing weight. Others are nearly silent. Material composition is often the limiting factor for noise potential.
Certain mattresses – particularly those with coils – can be quite noisy when bearing weight. Others are nearly silent. Material composition is often the limiting factor for noise potential.
Hotel E Collection mattresses produce some noise when bearing weight, but are no louder than the average innerspring.
Sex
Mattresses that are bouncier and more responsive tend to be better for sex, as they’re easier to change positions on. In contrast, unresponsive mattresses can cause couples to have trouble switching positions.
Englander Hotel E Collection mattresses are responsive and bouncy enough for sex, owners say,
Sex
x
Mattresses that are bouncier and more responsive tend to be better for sex, as they’re easier to change positions on. In contrast, unresponsive mattresses can cause couples to have trouble switching positions.
Mattresses that are bouncier and more responsive tend to be better for sex, as they’re easier to change positions on. In contrast, unresponsive mattresses can cause couples to have trouble switching positions.
Englander Hotel E Collection mattresses are responsive and bouncy enough for sex, owners say,
Durability
Specifies how long the product maintains structure, providing comfort and support before it begins to deteriorate. For reference, the average mattress lifespan is 6-8 years.
Longevity is one of the primary complaints among Englander Tension Ease owners.
Durability
x
Specifies how long the product maintains structure, providing comfort and support before it begins to deteriorate. For reference, the average mattress lifespan is 6-8 years.
Specifies how long the product maintains structure, providing comfort and support before it begins to deteriorate. For reference, the average mattress lifespan is 6-8 years.
Longevity is one of the primary complaints among Englander Tension Ease owners.
Motion Isolation
A measure of how effectively a mattress absorbs motion across its surface, preventing partner disturbance.
According to our feedback, the Tension Ease from Englander offers little to no motion isolation
Motion Isolation
x
A measure of how effectively a mattress absorbs motion across its surface, preventing partner disturbance.
A measure of how effectively a mattress absorbs motion across its surface, preventing partner disturbance.
According to our feedback, the Tension Ease from Englander offers little to no motion isolation
Off-gassing
Most new products emit chemical smells after being removed from packaging. Off-gassing odors are considered non-toxic, but can be quite unpleasant nonetheless.
Englander Tension Ease mattresses produce some off-gassing odor, but the smells are neither excessively strong nor persistent.
Off-gassing
x
Most new products emit chemical smells after being removed from packaging. Off-gassing odors are considered non-toxic, but can be quite unpleasant nonetheless.
Most new products emit chemical smells after being removed from packaging. Off-gassing odors are considered non-toxic, but can be quite unpleasant nonetheless.
Englander Tension Ease mattresses produce some off-gassing odor, but the smells are neither excessively strong nor persistent.
Pressure Relief
This refers to the degree to which a mattress molds to or cradles the contours of the body. This helps alleviate pressure point pain, especially on the hips and shoulders.
Tension Ease mattresses conform to some extent, due in part to their memory foam comfort systems.
Pressure Relief
x
This refers to the degree to which a mattress molds to or cradles the contours of the body. This helps alleviate pressure point pain, especially on the hips and shoulders.
This refers to the degree to which a mattress molds to or cradles the contours of the body. This helps alleviate pressure point pain, especially on the hips and shoulders.
Tension Ease mattresses conform to some extent, due in part to their memory foam comfort systems.
Temperature Neutrality
The temperature of a mattress throughout the night is affected by how much body heat is retained. Several factors affect temperature neutrality, including material composition, layer thickness, and dissipation of heat through airflow.
The Tension Ease absorbs minimal body heat and sleeps fairly cool for most.
Temperature Neutrality
x
The temperature of a mattress throughout the night is affected by how much body heat is retained. Several factors affect temperature neutrality, including material composition, layer thickness, and dissipation of heat through airflow.
The temperature of a mattress throughout the night is affected by how much body heat is retained. Several factors affect temperature neutrality, including material composition, layer thickness, and dissipation of heat through airflow.
The Tension Ease absorbs minimal body heat and sleeps fairly cool for most.
Edge Support
The degree to which the perimeter of the mattress supports body weight. In some cases, mattresses may sink when weight is applied. This sinkage, often called “roll-off”, affects how closely you might sleep to the edge of the bed.
Tension Ease mattresses offer strong overall edge support.
Edge Support
x
The degree to which the perimeter of the mattress supports body weight. In some cases, mattresses may sink when weight is applied. This sinkage, often called “roll-off”, affects how closely you might sleep to the edge of the bed.
The degree to which the perimeter of the mattress supports body weight. In some cases, mattresses may sink when weight is applied. This sinkage, often called “roll-off”, affects how closely you might sleep to the edge of the bed.
Tension Ease mattresses offer strong overall edge support.
Noise
Certain mattresses – particularly those with coils – can be quite noisy when bearing weight. Others are nearly silent. Material composition is often the limiting factor for noise potential.
Tension Ease models tend to squeak a bit due to their metal components — but no more than the average innerspring.
Noise
x
Certain mattresses – particularly those with coils – can be quite noisy when bearing weight. Others are nearly silent. Material composition is often the limiting factor for noise potential.
Certain mattresses – particularly those with coils – can be quite noisy when bearing weight. Others are nearly silent. Material composition is often the limiting factor for noise potential.
Tension Ease models tend to squeak a bit due to their metal components — but no more than the average innerspring.
Sex
Mattresses that are bouncier and more responsive tend to be better for sex, as they’re easier to change positions on. In contrast, unresponsive mattresses can cause couples to have trouble switching positions.
The Tension Ease models from Englander are responsive and bouncy enough for sex, owners say.
Sex
x
Mattresses that are bouncier and more responsive tend to be better for sex, as they’re easier to change positions on. In contrast, unresponsive mattresses can cause couples to have trouble switching positions.
Mattresses that are bouncier and more responsive tend to be better for sex, as they’re easier to change positions on. In contrast, unresponsive mattresses can cause couples to have trouble switching positions.
The Tension Ease models from Englander are responsive and bouncy enough for sex, owners say.
What Type of Sleeper is Best Suited to an Englander Mattress?
Based on our customer feedback, Englander mattresses received the following grades among sleepers of different weights and preferred sleep positions. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.
In the meantime, please note that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress. For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.
- E-gel
- Hybrid
- Hotel E Collection
- Tension Ease
| Weight | Light | Average | Heavy |
| Sleep Position | Less than 130 LBS | 130 LBS - 230 LBS | Greater than 230 LBS |
| Side | |||
| Back | |||
| Stomach |
| Weight | Light | Average | Heavy |
| Sleep Position | Less than 130 LBS | 130 LBS - 230 LBS | Greater than 230 LBS |
| Side | |||
| Back | |||
| Stomach |
| Weight | Light | Average | Heavy |
| Sleep Position | Less than 130 LBS | 130 LBS - 230 LBS | Greater than 230 LBS |
| Side | |||
| Back | |||
| Stomach |
| Weight | Light | Average | Heavy |
| Sleep Position | Less than 130 LBS | 130 LBS - 230 LBS | Greater than 230 LBS |
| Side | |||
| Back | |||
| Stomach |
Compare Mattresses
The Englander line of mattresses are sold exclusively through third party resellers at brick and mortar locations. If you are looking to purchase a mattress online today, we recommend researching some of our favorite offerings in similar lines to Englander.
Take a look below at the comparable mattresses we recommend.
 Saatva Classic |  Wave Hybrid |  Nolah Signature |  Big Fig Mattress | |
| MATTRESS TYPE | Innerspring | Hybrid | Foam | Hybrid |
| PRICE RANGE | $1,795 | $2,695 | $1,299 | $1,799.00 |
| FIRMNESS OPTION | 4,6,7.5 | 4.5 | 5 | 6.5 |
| AVAILABILITY | online | online, in-store | online | online |
| SLEEP TRIAL | 365 nights | 100 nights | 120 nights | 120 Nights |
| WARRANTY LENGTH | Lifetime, Limited | 10 Year, Limited | Lifetime | 20 Year, Limited |
Mattress Technical Details
What You Need to Know About Englander Mattresses
Sizing and Pricing
Because Englander mattresses are sold exclusively through third-party retailers, the company does not provide any pricing details about any of their current models. Furthermore, Englander does not disclose information about mattress heights and available sizes. Customers should contact their nearest Englander retailer for more information.
Construction and Firmness
The firmness ratings for Englander mattresses are not available at this time. A partial breakdown of mattress components is featured in the table below; please note that Englander does not provide information about thickness, layer dimensions, cover composition, or foam density for any of the mattresses in their current lineup.
| Mattress Collection | Firmness Rating | Thickness | Support Core Components | Comfort Layer Components | Cover Components |
|---|---|---|---|---|---|
| Tension Ease | Not Disclosed | Not Disclosed | Pocketed Coils | Gel Memory Foam | Not Disclosed |
| Hybrid | Not Disclosed | Not Disclosed | Polyfoam | Latex HD Memory Foam Pocketed Microcoils |
Not Disclosed |
| E-gel | Not Disclosed | Not Disclosed | Not Disclosed | Gel Memory Foam | Not Disclosed |
| Hotel E Collection (Reversible) | Not Disclosed | Not Disclosed | Unspecified Coil System | Not Disclosed | Not Disclosed |
Availability
Englander does not provide information about authorized retailers that currently sell the company’s mattresses. The company lists one brick-and-mortar mattress showroom on their website: ‘The Latest in Sleep Innovations’ in Las Vegas, Nevada.
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Sleep Trial Through third-party retailer
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Shipping Not a direct-to-consumer company
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Warranty 5-20 years, depending on model
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Made In USA
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What is the Delivery Policy?
Mattresses from Englander are exclusively available for purchase through authorized third-party retailers at brick-and-mortar locations. Customers should defer to the delivery policy of the retailer where they purchase or plan to purchase their mattress.
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Old Mattress Removal?
Englander does not offer old mattress removal services. Customers should inquire about old mattress removal from the retailer where they purchase their Englander mattress model.
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Trial Period and Guarantee
Englander mattresses are exclusively available through third-party retailers. For this reason, customers should defer to the sleep trial and return policy of the brick-and-mortar location where they purchase their mattress.
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Warranty Details
Warranty: Englander offers variable warranty coverage, depending on the selected model.
- Most current models are protected under a 10-year warranty. This warranty is divided into nonprorated and prorated periods.
- The first five years are nonprorated. Englander will replace all mattresses that are deemed defective; please note that this is not a repair warranty.
- The last five years are prorated. Prorated charges are calculated by multiplying 10% of the current product price (according to the original seller) by the number of years of ownership. For instance, a mattress that currently costs $1,000 would incur prorated replacement charges of $600 during the sixth year of ownership, $700 during the seventh year, and so on.
- In the event that a repair is warranted, owners must either provide transportation or accept freight charges for shipping mattresses to the nearest Englander factory.
- The warranty will cover the following mattress defects:
- Visible indentations or sagging in the sleep surface that measure one and three-quarters inches (1 3/4″) or deeper and do not result from owner abuse or improper foundational support.
- The warranty will not cover the following:
- Visible indentations or sagging in the sleep surface that do not measure one and three-quarters inches (1 3/4″) or deeper. These are considered standard wear and tear.
- Replacement requests that occur due to changes in the owner’s comfort preferences.
- Burns, cuts, tears, stains, and other types of physical damage that occur due to owner misuse, improper cleaning, and/or inadequate foundational support.
- Uneven middle surfaces on King-size mattressses. Per Englander: ‘On a king size mattress, the middle 18” of the bed normally does not get slept on so it usually does not settle at the same rate as the primary sleeping surface. In addition, because there are two foundations underneath the mattress you may feel and see a ridge down the center of the bed. This is an inherent aspect of owning a king size bed’.
- This warranty exclusively extends to original Englander owners who purchase their mattress from an authorized retailer. Those who buy or acquire their mattress from the original owner or a non-authorized retailer will not be entitled to warranty protection.
- Most current models are protected under a 10-year warranty. This warranty is divided into nonprorated and prorated periods.
Company Information
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Customer Service
Customer service experiences with Englander vary due to third-party retailers. We recommend researching the background and reputation of mattress sellers in your area before making a final purchase.
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BBB Rating
Englander has not received a grade from the Better Business Bureau.
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Physical Stores
Englander lists one brick-and-mortar showroom on their website: ‘The Latest in Sleep Innovations’, located at the World Market Center in Las Vegas, Nevada.
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Contact Englander
Corporate Address:
3535 W. 47th St.
Chicago IL 60632
Phone Number: 1-855-471-5699
Contact Email: Online form
Company Website: http://www.englander.com/