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Sleep Number Mattress Reviews

Written by Tuck Staff

Sleep Number Mattress Reviews

The Bottom Line.

  • A leading airbed manufacturer, Sleep Number offers a wide range of models in the Classic, Performance, and Innovation collections.
  • All models offer dual firmness and sleep tracking technology.
  • Each Sleep Number airbed has a firmness range. Owners add or remove air from the chambers to make the bed feel softer or firmer.

Quick Summary

Quick Summary

Sleep Number is one of the leading manufacturers of airbed mattresses. All Sleep Number models are designed with two internal air chambers, one running lengthwise on each side of the mattress. Owners can adjust the firmness of the bed by increasing or decreasing the amount of air in each chamber using the built-in Firmness Control System.

Currently, the company offers a total of nine beds belonging to three exclusive collections.

  • The Classic series consists of two models, the c2 and c4. The c2 is constructed with a 2″ comfort layer of gel-infused polyfoam; its firmness range is ‘Medium Firm’ to ‘Firm,’ or a 6-7 on the 1-10 firmness scale. The c4 has a slightly thicker (3″) gel-infused polyfoam comfort layer. Its firmness range is ‘Medium’ to ‘Firm’ (5-7).
  • The Performance series includes three models: the p5, pSE, and p6. The p5 has a 4″ polyfoam comfort layer; its firmness settings range from ‘Medium Soft’ to ‘Firm’ (4-7). The pSE also has a 4″ polyfoam comfort layer, but its firmness range is slightly different – about ‘Medium’ to ‘Firm’ (5-7.5). Lastly, the p6 has a 5″ polyfoam comfort layer; this model’s firmness options range from ‘Medium Soft’ to ‘Medium Firm’ (4-6).
  • The Innovation series includes the i8, i10, and iLE models. The i8 and iLE both have 6″ comfort layers of polyfoam, and firmness ranges of ‘Medium Soft’ to ‘Medium Firm’ (4-6). The i10 has a 7″ comfort system with memory foam and polyfoam layers. Its firmness options range from ‘Soft’ to ‘Medium Firm’ (3-6).

As with many competing airbeds, adjustable firmness is one of the biggest advantages of Sleep Number mattresses. The brand’s wide product selection also ensures that most sleepers will be able to find a bed that offers settings suitable for their firmness preferences, body type, and sleep position.

Sleep Number mattresses also excel at motion isolation overall, and most produce less noise than airbed models from other manufacturers.

Prices vary significantly by Sleep Number collection. The Classic series consists of models with price-points that are much lower than that of the average airbed, and are more comparable to luxury memory foam or hybrid models. 

The Performance series has airbeds that are on par with industry averages. Airbeds in the Innovation series have above-average price-points. Sleep Number backs each mattress with a 100-night sleep trial and a 25-year warranty.

Read on to learn more about how Sleep Number airbeds compare to the competition and rate in terms of construction, pricing, and performance. This guide also includes an overview of the brand’s shipping, return, and warranty policies, along with some similar brand recommendations.

Compare Mattresses

How Do Sleep Number Mattresses Compare to Other Beds?

As any consumer does with a product they’re considering, our mattress assessments naturally involve comparing them with other similar products. Be it composition, firmness, or price, we think it’s important to see how Sleep Number mattresses stack up to other beds.

Like many competing airbeds, Sleep Number mattresses offer adjustable firmness settings that provide a wider comfort range than most mattresses made from different materials (such as memory foam or latex). The built-in SleepIQ tracking technology is another benefit, particularly for sleepers who like to monitor their nightly routines.

The firmer Classic series models are most suitable for heavier back and stomach sleepers. The softer Innovation series airbeds are optimal for lighter side and back sleepers. The Performance series beds – offering the widest firmness range – are suitable for most sleepers regardless of their weight or preferred position.

However, Sleep Number mattresses are generally quite expensive and include a minimum of $199 in delivery fees on top of the product price. Other potential disadvantages include noise potential, excessively cool sleeping, and edge support that is fair at best.

Check out our selections below if you’d like to see a few comparable mattresses.

Similar Mattress Options

Meet Our Testing Team

General Overview

  • Wide range of thickness and firmness range options
  • All beds built for dual-firmness and equipped with sleep tracking technology
  • Above-average motion isolation for most models
  • Most beds are light and easy to move
  • A+ Better Business Bureau rating


  • Noise potential
  • Beds sleep excessively cool for some
  • Expensive price-points and added delivery charges
  • Sleep trial requires 30-night break-in period

Shopping for a mattress is easier than you think.

Check out our best rated mattresses.

See Top Picks

Full Sleep Rating


Full Sleep Rating


Full Sleep Rating

Motion Isolation
Pressure Relief
Temperature Neutrality
Edge Support
Motion Isolation
Pressure Relief
Temperature Neutrality
Edge Support
Motion Isolation
Pressure Relief
Temperature Neutrality
Edge Support

What Type of Sleeper is Best Suited to a Sleep Number Mattress?

Based on our customer feedback, Sleep mattresses have received the following grades among sleepers of different weights and preferred sleep positions.

Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.

For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.

As you can see, Sleeper ratings for Sleep Number mattresses vary by collection. The Classic series has more limited firmness ranges that gravitate toward firmer settings; these beds are ideal for heavier individuals, including back and stomach sleepers.

The Innovation series airbeds have softer firmness ranges, making them suitable for lighter people – particularly side sleepers.

Performance series mattresses offer the widest firmness ranges; most sleepers should be able to find a suitable Performance series airbed regardless of their weight or sleep position.

Sleep Number Mattress Recommendations

We Recommend the Classic if...
  • You’d like to own a bed with adjustable firmness settings.
  • You prefer firmer sleep surfaces.
  • You enjoy tracking sleep data.
We Recommend the Performance if...
  • You’d like to own a bed with adjustable firmness settings.
  • You prefer moderately soft/firm sleep surfaces.
  • You enjoy tracking sleep data.

We Recommend the Innovation if...

  • You’d like to own a bed with adjustable firmness settings.
  • You prefer softer sleep surfaces.
  • You enjoy tracking sleep data.

We've given Sleep Number the Following Awards

After the data collection and testing we’ve done, here are the categories where Sleep Number mattresses stood out:

Mattress Technical Details


What You Need to Know About Sleep Number Mattresses

Sizing and Pricing

Below you’ll find current price ranges for the Sleep Number collections in each available size. Please note that Innovation series models are not sold in Twin sizes.

  • twin-bed
    Twin $599 to $1,199 (Classic) $1,549 to $2,199 (Performance)
  • twin-bed
    Twin XL $699 to $1,299 (Classic) $1,699 to $2,299 (Performance) $2,649 to $4,399 (Innovation)
  • twin-bed
    Full $799 to $1,349 (Classic) $1,974 to $2,599 (Performance) $2,924 to $4,764 (Innovation)
  • twin-bed
    Queen $999 to $1,499 (Classic) $2,099 to $2,799 (Performance) $3,099 to $4,999 (Innovation)
  • twin-bed
    King $1,499 to $1,999 (Classic) $2,599 to $3,399 (Performance) $3,799 to $5,699 (Innovation)
  • twin-bed
    Cal King $1,499 to $1,999 (Classic) $2,599 to $3,399 (Performance) $3,799 to $5,699 (Innovation)

Construction and Firmness

All Sleep Number mattresses have a prescribed firmness range; owners add or remove air from the air chambers to adjust the feel within this range. The following table lists firmness range, thickness, and composition specs for each current Sleep Number model.

Sleep Number Collection Mattress Name Firmness Ranges Thickness Support Core Components Comfort Layer Components Cover Components
Classic c2 6-7 (‘Medium Firm’ to ‘Firm’) 8″ Dual Air Chambers 2″ Gel-infused Polyfoam Rayon and Polypropylene Blend
c4 5-7 (‘Medium’ to ‘Firm’) 9″ Dual Air Chambers 3″ Gel-infused Polyfoam Polyester and Polypropylene Blend
Performance p5 4-7 (‘Medium Soft’ to ‘Firm’) 10″ Dual Air Chambers 4″ Polyfoam Rayon and Polypropylene Blend
pSE 5-7.5 (‘Medium’ to ‘Firm’) 10″ Dual Air Chambers 4″ Polyfoam Rayon and Polypropylene Blend
p6 4-6 (‘Medium Soft’ to ‘Firm’) 11″ Dual Air Chambers 5″ Polyfoam Polyester and Rayon Blend
Innovation i8 4-6 (‘Medium Soft’ to ‘Medium Firm’ 12″ Dual Air Chambers 6″ Polyfoam Polyester and Polypropylene Blend
iLE 4-6 (‘Medium Soft’ to ‘Medium Firm’ 12″ Dual Air Chambers 6″ Polyfoam Polyester and Polypropylene Blend
i10 3-6 (‘Soft’ to ‘Medium Firm’) 13″ Dual Air Chambers 7″ Memory Foam and Polyfoam Layers Polyester and Polypropylene Blend


Sleep Number mattresses are available on the Sleep Number website, and select models may also be sold on and through other third-party retailers. Sleep Number also operates brick-and-mortar stores across the United States. A store directory is available on the company’s website.

Sleep Number Coupons and Discounts

Ready for a better night's sleep?

Let us help you. See our favorite mattresses.

  • Sleep Trial 100 nights

  • Shipping White Glove delivery starts at $199

  • Warranty 25 years, prorated after 2 years

  • How Is the Mattress Shipped?

    Sleep Number mattresses are shipped in one to six individual boxes, depending on the selected model. They are delivered without air in the chambers.

  • Where Do They Ship?

    Sleep Number ships mattresses to all 50 states.

  • White Glove Delivery?

    As part of its Comfort Service Home Delivery program, Sleep Number offers in-home setup and old mattress removal with airbed orders to all 50 states. This service is priced at $199 for customers in most areas. Those living in remote areas pay additional charges for home setup.

  • Full Shipping Details

    The delivery policy for Sleep Number is as follows:

    1. During in-home setup, customers must ensure their bed is assembled near an electrical outlet; otherwise the adjustable firmness function will not work.
    2. Sleep Number offers free ground shipping through UPS, for some products, but the brand’s mattresses do not qualify for this type of delivery.
  • Old Mattress Removal

    Old mattress removal is included with Sleep Number’s in-home setup service, which costs at least $199.

  • Trial Period and Warranty Details

    Trial Period and Guarantee

    Sleep Number offers a 100-night sleep trial for all current mattresses.

    1. This sleep trial requires a 30-night break-in period; customers may not return their mattress for a refund until at least 30 nights have elapsed.
    2. Sleep Number also offers exchanges as part of the sleep trial. In the event of an upgrade, customers must pay the difference between the original mattress and its replacement; if a downgrade occurs, customers receive a partial refund.
    3. Sleep Number issues a full product refund for all mattress returns within 21 business days of the mattress being shipped back to the company, but customers are responsible for all associated shipping and transportation costs. Sleep Number must receive returned mattresses within 30 days of the request.


    Sleep Number offers a 25-year warranty for all mattresses in the Classic, Performance, and Innovation collections:

    1. All warranties are partially prorated. The warranty is nonprorated for the first 2 years. From years 3 to 19, owners pay a prorated charge of 20% of the original product price for mattress replacements, plus 4% for each year of ownership. From years 20 to 25, owners pay a flat prorated charge of 96% of the original product price.
    2. The warranty will not cover the following:
      • Defects that result from normal wear and tear, such as issues with the mattress cover or foam compression, bunching, or discoloration.
      • Damage that occurs due to tampering with the built-in Firmness Control System.
      • Any type of physical damage that occurs after the mattress has been manufactured/shipped.
    3. This warranty is non-transferable. It is exclusively available to original owners who purchase their mattress from Sleep Number or an authorized retailer. Those who buy or acquire their mattress from the original owner or a non-authorized retailer do not receive warranty coverage.

Company Information

  • Customer Service

    8 out of 10 owner experiences show that customers have had a positive experience with Sleep Number, irrespective of whether or not they liked their mattress.

  • BBB Rating


  • Company History

    Sleep Number has been in business since 1987.

  • Physical Stores

    Sleep Number operates more than 450 brick-and-mortar stores across the United States. A full store directory is available online.

  • Contact Sleep Number

    [email protected] | 1-888-411-2188 |

  • Find Sleep Number on Social

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