Reverie offers latex hybrid and foam-and-latex hybrid mattresses. Reverie hybrids utilize natural latex springs, rather than metal springs; this system is referred to as the ‘DreamCell’ system, and is reconfigurable in most models. Four mattresses are currently available from Reverie:
The Dream Hybrid II mattress has a comfort system with a top layer of memory foam and a bottom layer of Talalay latex. The non-reconfigurable DreamCell support core measures six inches (6″) thick, and the cover is woven and removable.
The Dream Supreme I Natural mattress has a single-layer latex comfort system and a reconfigurable DreamCell support core measuring six inches (6″) thick. The moisture-wicking cover is made from an undisclosed fabric.
The Dream Supreme II Natural mattress has a graphite-infused Talalay comfort system and a reconfigurable DreamCell support core measuring six inches (6″) thick. The cover is a woven cashmere blend.
The Dream Supreme II Hybrid mattress has a comfort system with a top layer of graphite-infused Talalay latex and a bottom layer of memory foam. The reconfigurable DreamCell support core measures six inches (6″) thick, and the cover is a woven cashmere blend.
Please note: all four Reverie mattresses are available in three firmness settings (Medium Soft, Medium Firm, and Firm) based on the DreamCell configuration, and all sizes Queen and larger are offered with dual firmness.
Meet Our Testing Team
Jeremy
Brad
Jackson
Keith
General Overview
Pros
Multiple design and firmness options, including dual firmness
What Type of Sleeper is Best Suited to an Reverie Mattress?
Based on our customer feedback, Reverie mattresses received the following grades among sleepers of different weights and preferred sleep positions; individual experiences vary by the selected firmness.
Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses.
Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.
For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.
Weight
Light
Average
Heavy
Sleep Position
Less than 130 LBS
130 LBS - 230 LBS
Greater than 230 LBS
Side
Back
Stomach
Weight
Light
Average
Heavy
Sleep Position
Less than 130 LBS
130 LBS - 230 LBS
Greater than 230 LBS
Side
Back
Stomach
Compare Mattresses
How Do Reverie Mattresses Compare to Other Beds?
Let’s look at some mattress models that are comparable to Reverie’s current selection. The following four brands offer mattress models with firmness settings that can be customized and/or adjusted.
Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.
Availability
Reverie mattresses are available on the Reverie website. Additionally, these mattresses are sold through authorized online and brick-and-mortar retailers nationwide.
Reverie mattresses are not compressed for shipping, and are delivered on a truck as part of the company’s White Glove delivery.
Where Do They Ship?
Reverie delivers mattresses within the contiguous U.S., but not to Alaska, Hawaii, U.S. territories, or international addresses.
White Glove Delivery?
Reverie offers white glove deliveries at no extra charge.
Full Shipping Details
Delivery Policy: The delivery policy for Reverie is as follows:
All deliveries are White Glove deliveries, which include in-home mattress assembly and packaging waste disposal at no extra charge beyond the $5 shipping fee.
At the point of purchase, a Reverie sleep specialist will speak with the customer regarding their bed’s DreamCell configuration. Customers select the number of latex springs in each available firmness (Very Soft, Soft, Medium, or Firm) based on their body type and sleep preferences. This consultation is available for free.
Most customers receive their mattress within four to six weeks of the original order. They may contact Reverie by phone or email to check the status of their delivery.
On the date of delivery, customers should ensure their old mattress has been moved and that there are no obstacles that will impede the White Glove personnel.
Old Mattress Removal?
Although White Glove delivery is available for all orders, Reverie personnel will not remove a customer’s old mattress; this should be done prior to the delivery date and time.trial
Trial Period and Warranty Details
Trial Period and Guarantee: Reverie does not offer a sleep trial period, and the company will not accept mattress returns.
In lieu of a traditional sleep trial, the company offers The Reverie 365 Promise. For one year after the original purchase, the company will work directly with customers to ensure their mattress is meeting their comfort expectations.
The Reverie 365 Promise services include phone or email consultations with a sleep concierge, who will discuss effective ways to adjust firmness levels in the mattress based in factors like body type and sleep position.
Please note that some retailers may offer their own sleep trials for mattress purchasers. In these cases, customers should defer to the policies of that particular retailer.
Warranty: Reverie offers a 10-year limited warranty for all seven mattresses currently listed on the company’s website.
Reverie will, at their sole option, repair or replace all mattresses that are deemed defective. Warranty coverage will begin on the date of original purchase.
Reverie will cover costsfor mattress repairs and replacements, but the customer will be responsible for all transportation and handling charges.
Replacement of the original mattress will not extend the initial warranty coverage or result in the creation of a new warranty.
Reverie mattresses are designed for use with a ‘firm, solid surface consisting of a proper non- spring foundation or adjustable bed base, which must in turn be properly supported by legs on an even, strong, and flat surface’. Use of an Improper foundation will void the warranty.
The warranty will cover the following product defects:
Visible indentations or sagging in the mattress surface that measure three-quarters of an inch (3/4″) or deeper.
Physical flaws in the mattress that cause foams or latex to split or crack despite proper foundational support.
The warranty will not cover the following:
A normal increase in mattress softness that does not affect its pressure-relieving abilities, or indentations or sagging in the mattress surface that do not measure deeper than three-quarters of an inch (3/4″). These issues are considered normal wear and tear.
Repair or replacement requests that occur due to changes in the owner’s comfort preferences.
Burns, cuts, tears, stains, and other types of damage that occur due to owner misuse, improper cleaning, and/or inadequate foundational support.
This warranty is exclusively extended to original owners who purchase their mattress directly from Reverie or an authorized company retailer. Anyone who buys or acquires their mattress from the original owner or an unauthorized retailer will not be entitled to warranty coverage.
Company Information
Customer Service
7 out of 10 owner experiences show customers have had a positive experience with Reverie, irrespective of whether or not they liked their mattress.
BBB Rating
Reverie does not currently hold a rating with the Better Business Bureau.
Company History
Ascion LLC was founded in 2003; the company changed its name to Reverie in 2013.
Physical Stores
Reverie does not operate any brick-and-mortar locations, but the mattresses are sold at retailer stores throughout the country.
Contact Reverie
[email protected] | 750 Denison Court
Bloomfield Hills, MI 48302 | 1-888-888-5990 (sales) and 1-800-973-8374 (customer service) | https://reverie.com/
