intelliBED offershybridmattresses. The company currently lists three different models as part of its exclusive Legacy collection (ranked by price-point from highest to lowest):
The Legacy Azureis designed with buckling column gel and high-density polyfoam in the comfort layer. The support core is constructed with continuous-wire coils, and the cover is quilted.
The Legacy Sapphire mattress has a comfort layer with a top buckling column gel layer, followed by a bottom layer of Talalay latex. This model also features a support core with individually wrapped pocketed coils and a quilted cover.
The Legacy Indigo mattress features a comfort system with two top layers of buckling column gel (termed ‘Gel Matrix’) and two bottom layers of Talalay latex. The support core is constructed with individually wrapped pocketed coils, and the mattress is topped with a quilted cover.
intelliBED offers delivery anywhere in the contiguous U.S. for a flat shipping fee of $269, which includes in-home delivery and assembly. The company backs each mattress with a 90-night sleep trial and a 20-year warranty. Read on to learn more about intelliBed mattresses in terms of pricing, construction, and other factors. This guide also includes an overview of intelliBED’s shipping, return, and warranty policies.
Meet Our Testing Team
Lauren
Brad
Jackson
Keith
General Overview
Pros
Multiple firmness, thickness, and composition options
Made from high-quality materials
Free returns
Cons
Above-average prices and relatively expensive delivery costs
Sleep trial requires 30-night break-in period
Our readers can purchase an intelliBED mattress at the lowest price.
At this time, we have not received enough customer reviews on intelliBED mattresses to calculate accurate sleep ratings for categories like durability, motion isolation, and temperature neutrality. We will update this section as soon as possible.
What Type of Sleeper is Best Suited to an intelliBED Mattress?
At this time, Tuck Sleep has not received enough customer feedback to accurately evaluate intelliBED mattresses based on sleep position and sleeper weight. We will update this section as soon as possible.
In the meantime, please note that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress. For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.
The following table lists our average grades for hybrid mattresses based on different sleeper positions and weights.
Mattress Type
Sleep Position
Lightweight Sleeper Rating (Less than 130 lbs)
Average Weight Sleeper Rating (130 to 230 lbs)
Heavyweight Sleeper Rating (More than 230 lbs)
Hybrid
Side
Good
Good
Good
Back
Very Good
Very Good
Good
Stomach
Good
Fair
Fair
Compare Mattresses
As any consumer does with a product they’re considering, our mattress assessments naturally involve comparing them with other similar products. Be it composition, firmness, or price, we think it’s important to see how intelliBED mattresses stack up to other beds.
The Legacy Collection from intelliBED features three hybrid mattresses. These models each feature buckling-column gel comfort layers, along with other components like latex and memory foam. The support cores feature pocketed or continuous-wire coils. The beds range in firmness from ‘Medium Soft’ to ‘Medium Firm,’ and all three have profiles measuring between 13″ and 15″ thick.
Check out our selections below if you’d like to see a few comparable mattresses.
King
$4,499 Legacy Azure$4,999 Legacy Sapphire$6,399 Legacy Indigo
Cali King
$4,499 Legacy Azure$4,999 Legacy Sapphire$6,399 Legacy Indigo
Construction and Firmness
intelliBED mattresses vary by model in terms of firmness. A breakdown of components for all three current intelliBED mattresses is found below.
Product Name
Firmness Rating
Thickness
Support Core Components
Comfort Layer Components
Cover Components
Legacy Azure
6.5 (Medium Firm)
12″
Continuous-wire Coils
Buckling Column Gel HD Polyfoam
Quilted Fabric
Legacy Sapphire
5.5 (Medium)
13″
Pocketed Coils
Buckling Column Gel Talalay Latex
Quilted Fabric
Legacy Indigo
4.5 (Medium Soft)
15″
Pocketed Coils
Buckling Column Gel (2 Layers) Talalay Latex (2 Layers)
Quilted Fabric
Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.
Availability
The three current intelliBED mattresses are available on the intelliBED website. intelliBED operates five brick-and-mortar showrooms in Utah. The company’s mattresses are also sold at numerous Mattress Firm locations and other brick-and-mortar stores nationwide. A full store map is found on the company’s website.
intelliBED Coupons and Discounts
Buy an intelliBED mattress at the lowest available price.
Shipping White Glove only, not compressed for shipping
Warranty 20 years, partially prorated
Made In USA
How Is the Mattress Shipped?
intelliBED mattresses are shipped in a full-sized box and not compressed. intelliBED recommends rotating the mattress once a month for the first six months of ownership, and then once every six months after that. Owners who wish to return their mattress must do so using the original delivery packaging.
Where Do They Ship?
intelliBED ships mattresses to the contiguous U.S. only.
White Glove Delivery?
intelliBED provides full-service delivery with in-home assembly for a flat fee of $269. Free, standard delivery is not available.
Full Shipping Details
The delivery policy for intelliBED is as follows:
All intelliBED deliveries are coordinated through UPS and local delivery services that provide in-home assembly, packaging removal, and (upon request) old mattress removal for all customers. Delivery times will vary by shipping location; the average customer receives his or her mattress within 14 business days.
intelliBED will email each customer one day before their mattress ships from the company’s manufacturing facility. Additionally, UPS will send a tracking number to the purchaser after the mattress has been shipped. They will contact the customer when the mattress arrives in their area to schedule a delivery date and time.
Customers who experience delivery issues should contact intelliBED’s customer service department by phone (the number is found in ‘Company Information’ below). The hotline is open Monday to Friday from 730am to 530pm MST.
Old Mattress Removal
Old mattress removal is available with delivery for an additional fee of $99, bringing the total delivery cost to $368.
Trial Period and Warranty Details
Trial Period and Guarantee
intelliBED offers a 60-night sleep trial for all current mattresses:
There is a mandatory 30-night break-in period. Customers will not be eligible to return their mattress for a full refund until after they have slept on their mattress for at least 30 nights.
Customers must purchase a mattress protector to qualify for the 60-night sleep trial. However, this item cannot be returned, and customers will not receive a refund for the protector if they elect to return their mattress.
Prior to initiating the return process, customers must contact intelliBed to receive a Return Authorization Number; returns will not be accepted without this number.
intelliBED will issue a full refund (minus the mattress protector) for returned mattresses. Additionally, the company will cover all shipping and handling costs associated with the return.
intelliBED mattresses must be returned in their original packaging and free from any stains or odors in order for the refund to be issued.
Warranty
intelliBED offers a 30-year warranty for all current mattresses.
Warranty coverage begins on the date or purchase. The warranty is divided into nonprorated and prorated coverage periods:
The first 10 years are nonprorated. intelliBED will, at their sole option, repair or replace mattresses that are deemed defective at no charge to the customer minus transportation costs.
Years 11 to 30 are prorated. intelliBED will repair or replace defective mattresses at a rate of 1/30 of the original product price times the number of years the mattress has been owned. For example, let’s say the customer has owned a $3,000 bed for 15 years; the cost would amount to $1,500, or $100 (1/30 of $3,000) multiplied by 15.
The warranty length and its nonprorated/prorated terms are different for mattresses used with an adjustable base. These models will receive 20 years of warranty coverage divided into nonprorated and prorated periods:
The first 10 years are nonprorated. intelliBED will, at their sole option, repair or replace mattresses that are deemed defective at no charge to the customer minus transportation costs.
Years 11 to 20 are prorated. intelliBED will repair or replace defective mattresses at a rate of 1/20 of the original product price times the number of years the mattress has been owned. For example, let’s say the customer has owned a $3,000 bed for 15 years; the cost would amount to $2,250, or $150 (1/20 of $3,000) multiplied by 15.
Customers must purchase a mattress protector in order to qualify for warranty protection. However, this protector is not covered under the same warranty. Per intelliBED: ‘The mattress protector warranty is through Malouf. Their phone number is (800)517-7179. We have negotiated a warranty through Malouf that if anything happens to the mattress that the protector should have prevented (while the protector is on the bed) Malouf will cover the cost to clean or replace the product. The customer will need their sales receipt as proof they purchased the protector the same time they purchased the bed.’
intelliBED mattresses are designed for use with certain types of foundational support. According to intelliBED, ‘the box spring and frame combination needs to provide a flat, firm surface for the mattress to lie on’. Additionally, Queen- and King-size mattresses must be used with a base that has firm center support. Use of improper foundational support will void the warranty.
The warranty will cover the following product defects:
Visible indentations or sagging in the mattress surface that measure three-quarters of an inch (3/4″) or deeper.
The warranty will not cover the following:
Visible indentations or sagging in the mattress surface that do not measure three-quarters of an inch (3/4″) or deeper, or normal increases in mattress softness that do not affect its pressure-relieving abilities. These issues are considered standard wear and tear.
Repair or replacement requests that occur due to changes in the owner’s comfort preferences.
Burns, cuts, tears, stains, and other types of physical damage resulting from owner misuse, improper cleaning, and/or inadequate foundational support.
This warranty is exclusively extended to original mattress owners who purchase their intelliBED directly from the company or an authorized retailer. Those who buy or acquire their mattress from the original owner or a non-authorized retailer will do so ‘as is’, and will not receive warranty protection.
Customer Service
Due to insufficient owner data, there is no Tuck Sleep customer service rating for intelliBED at this time.
BBB rating
A+
Company History
intelliBED was founded in 2000.
Physical Stores
intelliBED operates five dedicated showrooms in the state of Utah. The brand’s mattresses are also sold at more than 900 brick-and-mortar stores across the country, including numerous Mattress Firm locations.
