Dream Bed Mattress Review

Last updated on

Insufficient customer experience data available to determine customer satisfaction and sleep ratings at this time.

 

What You Need to Know about the Dream Bed Mattress

Mattress Type and Components:

  • Mattress Firm offers two Dream Bed memory foam mattress models:
    • The Original Dream is constructed with a four-inch (4″) comfort layer consisting of an air memory foam top layer and a polyfoam bottom layer. The six-inch (6″) support core is made of high-density polyfoam.
    • The Essential Dream features a comfort layer with a two-inch (2″) top layer of air memory foam and a two-inch (2″) bottom layer of standard memory foam. The four-inch (4″) support core is constructed from high-density polyfoam.
    • Both mattresses have a woven cover.
    • Please note: The Cool Dream mattress is no longer available for purchase on the Dream Bed website. This model appears in numerous reviews for Dream Bed mattresses.

Pros:

  • The Original Dream and Essential Dream mattresses are available in two different firmness ratings, which accommodates a wider range of sleepers.
  • Both Dream Bed mattresses have price-points that are far below the cost of an average memory foam mattress.
  • As part of Dream Bed’s ‘Refer a Friend’ program, purchasers who refer customers to the company will be entitled to a $50 reward.

Cons:

  • Dream Bed mattresses have been available for less than two years, and their long-term performance has not been accurately evaluated.
  • Dream Bed provides no information about warranty coverage on its website, and Mattress Firm’s details are vague. Additionally, neither company has disclosed foam densities or cover compositions for Dream Bed mattresses. Comparatively, most mattress sellers are more transparent about this information.
  • Mattress Firm has received numerous complaints regarding unresponsive customer service; the company’s Better Business Bureau profile lists 56 negative reviews, many of which mention poor customer service.  

Product and Price Range: Dream Bed Original Dream and Essential Dream mattresses are available in six sizes: Twin, Twin XL, Full, Queen, King, and California King. The price of a selected mattress will vary by both size and model; a complete price breakdown is found in the table below. Mattress Firm does not disclose information about where Dream Bed mattresses are manufactured.

Amazon rating: The Original Dream mattress has received a 4.2 customer rating from Amazon.com users; the Essential Dream is not available for sale on Amazon.com
BBB rating: Dream Bed has not received a grade from the Better Business Bureau; Mattress Firm has an existing BBB profile, but no grade at this time

 

Dream Bed Price Comparison

Dream Bed Pricing and Delivery Details

SizeDimensions Height Original Dream PriceEssential Dream Price
Twin39W” x 75L”8″ (Essential Dream)
10″ (Original Dream)
$420$320
Twin Extra Long (XL)39W” x 80L”8″ (Essential Dream)
10″ (Original Dream)
$510$410
Full54W” x 75L”8″ (Essential Dream)
10″ (Original Dream)
$500$400
Queen60W” x 80L”8″ (Essential Dream)
10″ (Original Dream)
$600$500
King76W” x 80L”8″ (Essential Dream)
10″ (Original Dream)
$730$630
California King72W” x 84L”8″ (Essential Dream)
10″ (Original Dream)
$730$630

Please note: Mattress Firm’s website indicates that split sizes are available for the Original Dream and Essential Dream mattresses; customers should contact Mattress Firm for more details.

How Is the Mattress Shipped?: Dream Bed mattresses are compressed, rolled up and shipped in a box.
Where Do They Ship?: Dream Bed mattresses ship anywhere in the United States. Canadian customers may also arrange delivery by contacting the company by phone.
Delivery Fee: Mattress Firm offers free shipping for all Dream Bed mattresses. Same-day, next-day, and Red Carpet delivery options are also available for additional charges.

Delivery Policy: The delivery policy for Mattress Firm and Dream Bed mattresses is as follows:

  1. Mattress Firm utilizes FedEx for all deliveries.
  2. Red Carpet delivery includes pre-arranged delivery time, in-home assembly, and removal of all packaging waste, as well as old mattress removal. Please note that ‘Web Only Special’ mattress orders do not qualify for Red Carpet delivery.
  3. Store customers can coordinate home deliveries at the time of purchase. Those who do not receive their mattress on the pre-arranged delivery date should contact the store where they purchased their model.
  4. Per the Mattress Firm website, all purchasers will be issued a one-day delivery window. If the mattress is not delivered during that time, then Red Carpet delivery service is offered free-of-charge.  
  5. Canadian customers must contact Dream Bed by phone to coordinate home mattress deliveries; the number is listed below in the ‘Company Information’ section.

Old Mattress Removal: Old mattress removal services are included with Red Carpet delivery.
Availability: Dream Bed mattresses are available on the Dream Bed and Mattress Firm websites. The Original Dream may be purchased on Amazon.com, but the Essential Dream is not currently available on that site. Mattress Firm operates more than 2,000 brick-and-mortar stores in the United States; Internet users can find the closest showroom by inputting their zip code into the online Mattress Firm store locator.

 

Dream Bed Product Specifications and Firmness

The Original Dream is available with a Medium Soft firmness rating, while the Essential Dream is available in a Medium firmness rating. The table below features a complete breakdown of components and dimensions for both mattresses. Please note that Mattress Firm does not disclose the foam densities or cover composition for either Dream Bed mattress model.

Product NameFirmness RatingThicknessSupport Core ComponentsComfort Layer ComponentsCover Components
Original Dream4 (Medium Soft)10″6″ HD Polyfoam2″ Air Memory Foam
2″ Polyfoam
Undisclosed fabric
Essential Dream5.5 (Medium Firm)8″4″ HD Polyfoam2″ Air Memory Foam
2″ Memory Foam
Undisclosed fabric

Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.

 

Sleep Trial and Warranty Information

Trial Period and Guarantee: Mattress Firm offers a 180-night sleep trial.

  1. There is no mandatory break-in period, but Mattress Firm suggests testing out the mattress for at least 30 nights to allow for proper body conforming.
  2. Those who return their mattress at any time during the 180-night trial will receive a full product refund. Mattress Firm will cover handling and transportation costs associated with mattress returns, as well.

Warranty: At this time, there are no warranty details listed on the Dream Bed website. Mattress Firm has a dedicated warranty information page, but Dream Bed mattresses are not explicitly mentioned on this site either. Tuck.com has reached out to Dream Bed and requested details about mattress warranty coverage; we will update this page as soon as we receive a reply.

 

Dream Bed Mattress Sleep Ratings

At this time, we have not received enough customer reviews on Dream Bed mattresses to calculate accurate sleep ratings for categories like durability, motion isolation, and temperature neutrality. We will update this section as soon as possible.

 

Dream Bed Weight Comparison (Original Dream Only)

What Type of Sleeper Is Best Suited for a Dream Bed Mattress?

At this time, Tuck.com has not received enough customer feedback to accurately evaluate Dream Bed mattresses based on sleep position and sleeper weight. We will update this section as soon as possible.

In the meantime, please note that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress. For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.

The following table lists our average grades for memory foam mattresses based on different sleeper positions and weights.  

Mattress TypeSleep PositionLightweight Sleeper Rating (Less than 130 lbs)Average Weight Sleeper Rating (130 to 230 lbs)Heavyweight Sleeper Rating (More than 230 lbs)
Memory FoamSideGoodVery GoodFair
BackVery GoodVery GoodGood
StomachGoodFairFair
 

Dream Bed and Mattress Firm Company Information

Customer Service: Due to insufficient owner data, there is no Tuck customer service rating for Dream Bed at this time.
BBB rating: Dream Bed has not received a grade from the Better Business Bureau; Mattress Firm has an existing BBB profile, but no grade at this time.
Company History: Dream Bed was launched in Fall 2015; its parent company, Mattress Firm, was founded in 1986.
Physical Stores: Mattress Firm operates more than 2,000 brick-and-mortar stores in the United States. A store locator is found on the company’s website.
Corporate Address:
10201 S. Main Street
Houston, TX 77025
Phone Number:  1-855-708-8555 (Dream Bed); 1-877-346-1739 (Mattress Firm)
Contact Email: [email protected]
Company Website: https://www.dreambed.com/on/demandware.store/Sites-DreamBed-Site/default/Home-Show
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Complaints

General customer complaints about Dream Bed mattresses include:

  • Unknown mattress lifespan due to limited company history.
  • Little to no information available about warranty coverage or mattress specifications.
  • Unresponsive customer service.
 
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