Unbiased Leesa Mattress Reviews 2018 | Tuck Sleep

Leesa Mattress Reviews

The Tuck team collected and analyzed 1,012 verified customer experiences from 43 unique sources for this review. This research is supported by you, our readers, through our independently chosen links, which earn us a commission. Read more about what we do here.

Mattress Type and Components: Leesa offers a mixed foam mattress.

  • The comfort layer is constructed with two layers: a 2-inch top layer of cooling Avena® foam and a 2-inch bottom layer of memory foam.
  • The support core is constructed from high-density polyfoam.
  • The cover is woven from a blend of polyester and Lycra® spandex.
  • Please note that we have reviewed Leesa’a hybrid mattress, the Sapira, on a separate product page.

Product and Price Range: Leesa mattresses are offered in six sizes: Twin, Twin XL, Full, Queen, King, and California King. These range in price from $525 (Twin) to $1,070 (King and California King). All Leesa mattresses are manufactured in the U.S.

Main Competitors: Leesa’s main competitors include online ‘bed in a box’ mattress brands that offer foam-based models at average to below-average price-points.

What You Need to Know about the Leesa Mattress

Foam
Medium
Moderate
Good for Back Pain
Back
Customer Satisfaction
77% 1012 reviews from 43 sources
Amazon Rating
4.2 Amazon Review
BBB Rating
B+
Sleep Rating
  •   Good
  •   Good
  •   Good
  •   Very Good
  •   Good
  •   Very Good
  •   Good
  •   Very Good
  •   Good
  •   Very Good
  •   Fair
  •   Fair
  •   Good
  •   Poor
Mattress Specs
  • 5
  • 100 night
  • 10 Year, Non-prorated
  • online, in-store
  • 67 lbs
  • Foam
  • $940/QUEEN
  • Free
Full sleep ratings
CATEGORYRATINGWHAT USERS ARE SAYING
Customer Satisfaction77%

WHAT USERS ARE SAYING:Leesa’s customer satisfaction rating of 77% is above-average compared to other foam-based mattress models.

Durability FAIR

WHAT USERS ARE SAYING:The durability of Leesa mattresses appears to be on par with most memory foam models — roughly 7 years — but the company has been in business for roughly four years and the long-term performance of these mattresses has not been fully assessed.

Motion Isolation VERY GOOD

WHAT USERS ARE SAYING:The dense, multi-layered foam construction of Leesa mattresses cuts down on motion transfer to a significant degree, according to owners.

Off-gassing FAIR

WHAT USERS ARE SAYING:Like many other foam mattresses, the Leesa is associated with some off-gassing odor, but the smells tend to dissipate within a few days.

Conforming VERY GOOD

WHAT USERS ARE SAYING:Leesa owners say their mattress conforms very closely to help align the spine and alleviate aches and pains throughout the body, though some larger sleepers say it lacks sufficient support.

Sex FAIR

WHAT USERS ARE SAYING:Leesa mattresses offer some bounce, but these models may not be responsive enough for some couples.

Temperature Neutrality GOOD

WHAT USERS ARE SAYING:The Leesa can sleep hot, owners say, but this mattress is relatively cool compared to many competing foam-based models.

Edge Support POOR

WHAT USERS ARE SAYING:Edge support is a chief complaint among Leesa owners, and sinkage in places where people sit is commonly reported.

Noise EXCELLENT

WHAT USERS ARE SAYING:Leesa mattresses are virtually silent when bearing weight.

Ease of Moving and Rotating VERY GOOD

WHAT USERS ARE SAYING:A Queen-size Leesa mattress weighs 67 lbs., which is light even by foam mattress standards.

Pros
  • Strong conforming and motion isolation
  • Sleeps cooler than most all-foam mattresses
  • Relatively light and easy to move
  • Free shipping anywhere in the U.S. and Canada
Cons
  • One firmness option
  • Weak edge support
  • Odor potential
  • Unknown mattress lifespan due to limited company history
Overall Satisfaction
73
 
77
 
Mattress weight
77
 
67 lbs
 
Mattress Price
$1000
 
$940
 

Similar mattress options

Layla MattressThe CasperPurple BedT&N Mattress
MODELSLayla MattressThe CasperPurple BedT&N Mattress
MATTRESS TYPEFoamFoamFoamFoam
PRICE (Queen)$899$995.00$999$575
FIRMNESS OPTIONMedium Soft, FirmNNN
AVAILABILITYonlineonline, in-storeonlineonline
SLEEP TRIAL120 night100 night100 night100 night
WARRANTY LENGTHLifetime10 Year, Limited10 Year, Non-prorated10 Year, Non-prorated
BUYBUY NOWBUY NOWBUY NOWBUY NOW
Full mattress options chart

Leesa Pricing and Delivery Details

SizeDimensionsHeightPrice
Twin39W” x 75L”10″$525
Twin XL39W” x 80L”10″$625
Full54W” x 75L”10″$790
Queen60W” x 80L”10″$940
King76W” x 80L”10″$1,070
California King72W” x 84L”10″$1,070

Availability: Leesa mattresses are available on the Leesa website, as well as Amazon.com. The company operates two brick-and-mortar ‘Dream Gallery showrooms in New York City and Virginia Beach, where customers can test out mattresses. Leesa models are also sold at Pottery Barn and West Elm locations, as well.

How is the mattress shipped? Leesa mattresses are compressed, vacuum sealed, and boxed for shipping
Where do they ship? Leesa ships mattresses to addresses anywhere in the U.S. and Canada.
Shipping fee Free
Full shipping details

Delivery Fee: Shipping is free for U.S. deliveries, including those to Alaska and Hawaii, as well as deliveries to Canada.

Delivery Policy: The delivery policy for Leesa mattresses is as follows:

  1. After a customer order is placed, the mattress must be constructed and compressed. This process generally takes three to five business days.
  2. Leesa ships mattresses in the U.S. and Canada using UPS Ground. Estimated delivery times are one to five business days.
  3. Leesa does not schedule customer deliveries. Customers who need to receive their mattress on certain dates can contact UPS Ground to schedule specific delivery times, or possibly delay the estimated delivery date and time. Otherwise, customers should reach out to Leesa as soon as they receive their tracking number to see if any special arrangements can be made.
  4. Customers who live in an apartment or condominium should alert their front desk or doorman about the delivery. Once a Leesa mattress delivery has been refused or marked as return to sender, the company is unable to reverse the shipping. Customers who experience this should contact Leesa as soon as possible.
  5. Shipping addresses can be adjusted at any time, but Leesa urges customers to make these changes within 24 hours of placing their order to avoid any errors.

Old Mattress Removal: Because UPS provides their deliveries, Leesa does not offer removal services for old mattresses.

Leesa Product Specifications and Firmness

In terms of firmness, the Leesa mattress is a Medium, or equivalent to a 5 on our 1-10 firmness scale. The table below features a full breakdown of dimensions and components of the Leesa mattress.

Product NameFirmness RatingThicknessSupport Core ComponentsComfort Layer ComponentsCover Components
The Leesa Mattress5 (Medium)10″6″ 1.8 PCF Foam (32 ILD)2″ 3.65 PCF Foam (20 ILD)
2″ 3 PCF Foam (9 ILD)
Woven Polyester and Lycra® Spandex

Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.

What Type of Sleeper Is Best Suited for a Leesa Mattress?

Based on our customer feedback data, Leesa mattresses received the following grades among sleepers of different weights and preferred sleep positions. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.

For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.

SLEEP POSITIONLIGHT WEIGHT
Less than 130 LBS
AVERAGE WEIGHT
130 LBS - 230 LBS
HEAVY WEIGHT
Greater than 230 LBS
Side
LIGHT WEIGHT
Less than 130 LBS
Side
GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Side
GOOD
HEAVY WEIGHT
Greater than 230 LBS
Side
GOOD
Back
LIGHT WEIGHT
Less than 130 LBS
Back
VERY GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Back
GOOD
HEAVY WEIGHT
Greater than 230 LBS
Back
VERY GOOD
Stomach
LIGHT WEIGHT
Less than 130 LBS
Stomach
GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Stomach
VERY GOOD
HEAVY WEIGHT
Greater than 230 LBS
Stomach
GOOD

Warranty and Trial Information

Leesa offers a 100-night sleep trial for all mattresses.

Sleep Trial and Warranty Information

Sleep trial 100 Nights
Refund Full
Warranty 10 Year Non-Prorated
Warranty Transfer Non Transferable
Trial period and full warranty details

Trial Period and Guarantee: Leesa offers a 100-night sleep trial for all mattresses sold.

  1. Ther sleep trial includes a mandatory 30-night break-in period. Purchasers will not be able to return their mattress for a full refund until they have tested out the mattress for at least 30 nights.
  2. In the event of a return, Leesa will coordinate mattress pickup and provide a full refund.

Warranty: Leesa offers a 10-year non-prorated, full-replacement limited warranty:

  1. Leesa will replace or repair defective parts free of charge, but owners are responsible for paying transportation and shipping fees associated with these services.
  2. The warranty will cover the following defects:
    • Visible indentations that are deeper than one inch (1″) and not resulting from an ‘improper or unsupportive’ foundation.
    • Flaws in the craftsmanship of the mattress that damage the foam after the user has correctly set up the mattress with a proper foundation.
    • Flaws with the cover, including the zippers and seams. Please note: ‘In the event that Leesa replaces the mattress cover, Leesa will replace it with the current style of cover available for the mattress, which may be of a different color, design, or material than the original cover provided’.
  3. The warranty of a Leesa mattress will not cover the following:
    • Indentations that do not measure one inch (1″) or deeper, or a ‘normal increase’ in the softness of the memory foam that does not affect its ability to provide pressure relief. These issues are considered standard wear and tear.
    • Repair or replacement requests that arise due to changes in the owner’s comfort preferences.
    • Burns, cuts, tears, stains, and other physical damages to the cover not caused by the manufacturing or shipping processes.
    • Replacement of additional Leesa parts (such as blankets), unless that product is also defective.
  4. If the original mattress owner decides to upgrade after noticing a defect covered under their warranty, they may do so by ‘paying the difference between the cost of the original product being replaced and the cost of the upgraded product’, as well as the cost of additional required components that are not being replaced under the warranty. A new warranty will be issued for the new parts only.
  5. This warranty is exclusively offered to original Leesa owners who purchase their mattress directly from Leesa or an authorized retailer. Those who buy or acquire their mattress from the original owner or a non-authorized retailer will not qualify for warranty coverage.

Company Information

Customer Service

6 out of 10 owner experiences show customers have had a positive experience with Leesa, irrespective of whether or not they liked their mattress.

Company History

Leesa was founded in 2014.

Corporate Address

3704 Pacific Ave., Ste. 200
Virginia Beach, VA 23451

BBB rating

B+

Physical Stores

Leesa owns and operates two Leesa Dream Gallery locations in New York City and Virginia Beach. These are currently the company’s only brick-and-mortar showrooms, but Leesa mattresses are also sold at Pottery Barn and West Elm stores

Contact Info
Email: [email protected]
Phone Number:

1-844-335-3372 (1-844-33LEESA)

Contact Email:

[email protected]

https://www.leesa.com/
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