Leesa Mattress Reviews

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Based on 1,012 verified customer experiences from 43 unique sources.

 

What You Need to Know about the Leesa Mattress

Mattress Type and Components: Leesa offers a mixed foam mattress.

  • The comfort layer is constructed with two layers: a 2-inch top layer of cooling Avena® foam and a 2-inch bottom layer of memory foam.
  • The support core is constructed from high-density polyfoam.
  • The cover is woven from a blend of polyester and Lycra® spandex.
  • Please note that we have reviewed Leesa’a hybrid mattress, the Sapira, on a separate product page.

Pros:

  • Strong conforming and motion isolation
  • Sleeps cooler than most all-foam mattresses
  • Relatively light and easy to move
  • Free shipping anywhere in the U.S. and Canada

Cons:

  • One firmness option
  • Weak edge support
  • Odor potential
  • Unknown mattress lifespan due to limited company history

Product and Price Range: Leesa mattresses are offered in six sizes: Twin, Twin XL, Full, Queen, King, and California King. These range in price from $525 (Twin) to $1,070 (King and California King). All Leesa mattresses are manufactured in the U.S.

Customer Satisfaction Rating: 77%
Calculated from: 1,012 customer experiences from 43 individual sources

Main Competitors: Leesa’s main competitors include online ‘bed in a box’ mattress brands that offer foam-based models at average to below-average price-points.
Availability: Leesa mattresses are available on the Leesa website, as well as Amazon.com. The company operates two brick-and-mortar ‘Dream Gallery showrooms in New York City and Virginia Beach, where customers can test out mattresses. Leesa models are also sold at Pottery Barn and West Elm locations, as well.
Amazon rating: 4.2
BBB rating: B+

 

Leesa Mattress Customer Satisfaction Rating Comparison

Leesa Mattress Sleep Ratings

CategoryCriteriaLeesa RatingWhat Leesa Users Say
Customer SatisfactionBased on data collection, this is an overall customer sentiment regarding the Leesa mattress.77%Leesa’s customer satisfaction rating of 77% is above-average compared to other foam-based mattress models.
Durability Memory foam is engineered to provide a comfortable, conforming sleep surface that retains its original shape once compression is removed.FairThe lifespan of Leesa mattresses is on par with most memory foam models — roughly 7 years — but the company has been in business for roughly four years and the long-term performance of these mattresses has not been fully assessed.
Motion IsolationMemory foam mattresses have been touted for superior motion isolation, which means that motion does not occur throughout the mattress when someone gets up or shifts their position.Very GoodThe dense, multi-layered foam construction of Leesa mattresses cuts down on motion transfer to a significant degree, according to owners.
Sex Many memory foam users report that these mattresses are not responsive or bouncy enough for sex.FairLeesa mattresses offer some bounce, but these models may not be responsive enough for some couples.
ConformingMemory foam mattresses are engineered to conform to the sleeper’s figure, creating a cradle-shaped impression that aligns the spine and targets pressure points.Very GoodLeesa owners say their mattress conforms very closely to help align the spine and alleviate aches and pains throughout the body, though some larger sleepers say it lacks sufficient support.  
Temperature NeutralityMemory foam retains more body heat than other mattress materials, and users often ‘sleep hot’ as a result.GoodThe Leesa can sleep hot, owners say, but this mattress is relatively cool compared to many competing foam-based models.
Off-gassingSome mattresses emit particles when they are unpackaged, accompanied by unpleasant ‘off-gassing’ smells that can last for days.FairLike many other foam mattresses, the Leesa is associated with some off-gassing odor, but the smells tend to dissipate within a few days.
Edge SupportBecause of their construction, memory foam mattresses often feature little to no edge support.PoorEdge support is a chief complaint among Leesa owners, and sinkage in places where people sit is commonly reported.
NoiseMemory foam mattresses create little to no noise, due to their lack of springs, coils, and other metal componentsExcellentLeesa mattresses are virtually silent when bearing weight.
 

Leesa Price Comparison

Leesa Pricing and Delivery Details

SizeDimensions Height Price
Twin39W” x 75L”10″$525
Twin XL39W” x 80L”10″$625
Full54W” x 75L”10″$790
Queen60W” x 80L”10″$940
King76W” x 80L”10″$1,070
California King72W” x 84L”10″$1,070

How Is the Mattress Shipped?: The mattress is compressed, vacuum-sealed, and shipped in a box equipped with handles for easier maneuvering. The mattress can remain in the box for up to 30 days after it is shipped.
Where Do They Ship?: Leesa ships mattresses to addresses anywhere in the U.S. and Canada. The Leesa website indicates that shipping to the U.K. and Germany is also available, but this is technically inaccurate; customers in those countries must notify local Leesa offices to arrange shipping.
Delivery Fee: Shipping is free for U.S. deliveries, including those to Alaska and Hawaii, as well as deliveries to Canada.

Delivery Policy: The delivery policy for Leesa mattresses is as follows:

  1. After a customer order is placed, the mattress must be constructed and compressed. This process generally takes three to five business days.
  2. Leesa ships mattresses in the U.S. and Canada using UPS Ground. Estimated delivery times are one to five business days.
  3. Leesa does not schedule customer deliveries. Customers who need to receive their mattress on certain dates can contact UPS Ground to schedule specific delivery times, or possibly delay the estimated delivery date and time. Otherwise, customers should reach out to Leesa as soon as they receive their tracking number to see if any special arrangements can be made.
  4. Customers who live in an apartment or condominium should alert their front desk or doorman about the delivery. Once a Leesa mattress delivery has been refused or marked as return to sender, the company is unable to reverse the shipping. Customers who experience this should contact Leesa as soon as possible.
  5. Shipping addresses can be adjusted at any time, but Leesa urges customers to make these changes within 24 hours of placing their order to avoid any errors.

Old Mattress Removal: Because UPS provides their deliveries, Leesa does not offer removal services for old mattresses.

 

Leesa Product Specifications and Firmness

In terms of firmness, the Leesa mattress is a Medium, or equivalent to a 5 on our 1-10 firmness scale. The table below features a full breakdown of dimensions and components of the Leesa mattress.

Product NameFirmness RatingThicknessSupport Core ComponentsComfort Layer ComponentsCover Components
The Leesa Mattress5 (Medium)10″6″ 1.8 PCF Foam (32 ILD)2″ 3.65 PCF Foam (20 ILD)
2″ 3 PCF Foam (9 ILD)
Woven Polyester and Lycra® Spandex

Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.

 

Leesa Mattress Weight Comparison

What Type of Sleeper Is Best Suited for a Leesa Mattress?

Based on our customer feedback, Leesa mattresses received the following grades among sleepers of different weights and preferred sleep positions. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.

Sleep PositionLightweight Sleeper Rating (Less than 130 lbs)Average Weight Sleeper Rating (130 to 230 lbs)Heavyweight Sleeper Rating (More than 230 lbs)
SideGoodGood Good
BackGoodVery GoodVery Good
StomachGoodVery GoodGood

For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.

 

Leesa Company Information

Customer Service: 6 out of 10 owner experiences show customers have had a positive experience with Leesa, irrespective of whether or not they liked their mattress.
BBB rating: B+
Company History: Leesa was founded in 2014.
Physical Stores: Leesa owns and operates two Leesa Dream Gallery locations in New York City and Virginia Beach. These are currently the company’s only brick-and-mortar showrooms, but Leesa mattresses are also sold at Pottery Barn and West Elm stores.
Corporate Address:
3704 Pacific Ave., Ste. 200
Virginia Beach, VA 23451
Phone Number: 1-844-335-3372 (1-844-33LEESA)
Contact Email: supp[email protected]
Website: https://www.leesa.com/
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Sleep Trial and Warranty Information

Trial Period and Guarantee: Leesa offers a 100-night sleep trial for all mattresses sold.

  1. Ther sleep trial includes a mandatory 30-night break-in period. Purchasers will not be able to return their mattress for a full refund until they have tested out the mattress for at least 30 nights.
  2. In the event of a return, Leesa will coordinate mattress pickup and provide a full refund.

Warranty: Leesa offers a 10-year non-prorated, full-replacement limited warranty:

  1. Leesa will replace or repair defective parts free of charge, but owners are responsible for paying transportation and shipping fees associated with these services.
  2. The warranty will cover the following defects:
    • Visible indentations that are deeper than one inch (1″) and not resulting from an ‘improper or unsupportive’ foundation.
    • Flaws in the craftsmanship of the mattress that damage the foam after the user has correctly set up the mattress with a proper foundation.
    • Flaws with the cover, including the zippers and seams. Please note: ‘In the event that Leesa replaces the mattress cover, Leesa will replace it with the current style of cover available for the mattress, which may be of a different color, design, or material than the original cover provided’.
  3. The warranty of a Leesa mattress will not cover the following:
    • Indentations that do not measure one inch (1″) or deeper, or a ‘normal increase’ in the softness of the memory foam that does not affect its ability to provide pressure relief. These issues are considered standard wear and tear.
    • Repair or replacement requests that arise due to changes in the owner’s comfort preferences.
    • Burns, cuts, tears, stains, and other physical damages to the cover not caused by the manufacturing or shipping processes.
    • Replacement of additional Leesa parts (such as blankets), unless that product is also defective.
  4. If the original mattress owner decides to upgrade after noticing a defect covered under their warranty, they may do so by ‘paying the difference between the cost of the original product being replaced and the cost of the upgraded product’, as well as the cost of additional required components that are not being replaced under the warranty. A new warranty will be issued for the new parts only.
  5. This warranty is exclusively offered to original Leesa owners who purchase their mattress directly from Leesa or an authorized retailer. Those who buy or acquire their mattress from the original owner or a non-authorized retailer will not qualify for warranty coverage.
 

Similar Mattress Options

Lastly, let’s look at some mattress models that are comparable to the Leesa. Each model is made from memory foam and/or polyfoam, and available online.. For more information on these brands, please click the product page links in the top row of the table.

BrandBrooklyn BeddingCasperNolah SleepTuft & NeedleLeesa
Model(s)Brooklyn BoweryThe Essential & The CasperNolah MattressT&N MattressLeesa Mattress
Mattress TypeMixed foamMixed foamMemory foamPolyfoamMixed foam
Price Range$449 to $899 $350 to $1,195$549 to $1,069$325 to $700$525 to $1,070
Thickness Range10″ 8 1/2″
10″
10″10″10″
Firmness OptionsMediumMedium
Firm
MediumMedium FirmMedium
AvailabilityOnline
In-store
Online
In-store
OnlineOnline
In-store
Online
In-store
Sleep Trial120 nights100 nights120 nights100 nights100 nights
Warranty Length10 years10 years15 years10 years10 years
Tuck Customer Satisfaction RatingInsufficient data at this time69% to 72%
(1,032 customer reviews)
Insufficient data at this time80% (84 customer reviews)77 (1,012 customer reviews)
 
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Mattress Specs and Company Info

Queen

Height:

Weight:

Comfort Layers

Support Core

Cover

Specs Disclosed

Shipping Costs

Showroom Locations

Additional Information

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Sleep Ratings
Brand + ModelCustomer Satisfaction RatingPrice (Queen)Mattress TypeAvailabilityHeight + WeightFirmnessSleep TrialWarrantyAdd to Compare
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