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Mattress Type and Components: Tuft & Needle offers polyfoam mattresses sold under the name ‘T&N Mattress.’
Product and Price Range: Tuft & Needle mattresses are available in six sizes: Twin, Twin XL, Full, Queen, King, and California King. These range in price from $325 (Twin) to $700 (King and California King). All Tuft & Needle mattresses are manufactured in the U.S.
Customer Satisfaction Rating: 80%
Calculated from: 2,857 customer experiences from 55 individual sources
Main Competitors: Tuft & Needle’s main competitors include online ‘bed in a box’ brands that sell polyfoam or mixed foam mattresses at average to below-average price-points.
Availability: Tuft & Needle mattresses are available on the Tuft & Needle website, as well as other online retailers like Amazon.com and Huckberry.com. The company operates brick-and-mortar showrooms in Arizona and Washington state, as well.
Amazon rating: 4.3
BBB rating: A+
|Category||Criteria||Tuft & Needle Rating||What Tuft & Needle Users Say|
|Customer Satisfaction||Based on data collection, this is an overall customer sentiment regarding the Tuft & Needle mattress.||80%||Tuft & Needle has earned an above-average customer satisfaction rating compared to other all-foam models. The mattress is considered ‘high-value’ by many due to its low price-point.|
|Durability||Foam mattresses are designed to provide a soft sleep surface and retain their original shape over time, but sagging and indentations are to be expected.||Good||Tuft & Needle mattresses are designed to perform for six to seven years, which is on par with similar models. The mattresses have been sold for less than five years, and longevity past the five-year mark has not been evaluated, but owners report minimal sagging and deterioration.|
|Motion Isolation||Foam mattresses have been touted for superior motion isolation, which means that motion does not occur throughout the mattress when someone gets up or shifts their position.||Very Good||Although Tuft & Needle mattresses contain no memory foam, customer reports indicate that the sleep surface absorbs and reduces motion transfer to a significant extent.|
|Sex||Foam mattresses tend to be less bouncy and less responsive than other mattress options, which can affect how they feel during sex.||Fair||Tuft & Needle mattresses are somewhat bouncy, but they may not be responsive enough for some couples.|
|Conforming||Memory foam mattresses are engineered to conform to the sleeper’s figure, creating a cradle-shaped impression that aligns the spine and targets pressure points.||Very Good||Tuft & Needle owners — particularly those with below-average weights — report close conforming and above-average pain and pressure relief compared to owners of other all-polyfoam mattress models.|
|Temperature Neutrality||Foam and memory foam retain more body heat than other mattress materials, and users often ‘sleep hot’ as a result.||Good||A small number of Tuft & Needle owners claim their mattress sleeps excessively hot, but most say temperature neutrality is not a significant issue.|
|Off-gassing||Some mattresses emit particles when they are unpackaged, accompanied by unpleasant ‘off-gassing’ smells that can last for days.||Good||Some off-gassing is to be expected with the Tuft & Needle mattress, but these odors will dissipate rather quickly.|
|Edge Support||Because of their construction, foam and memory foam mattresses often feature little to no edge support.||Poor||Edge support is one of the main complaints associated with Tuft & Needle, and many owners report sinkage where people sit at the edges.|
|Noise||Foam-based mattresses minimize noise, due to their lack of springs, coils, and other metal components||Excellent||Tuft & Needle mattresses are virtually silent when bearing weight.|
|Ease of Moving and Rotating||All mattresses are relatively heavy, but some are more unwieldy and difficult to move than others.||Very Good||Tuft & Needle mattresses are significantly lighter than comparable foam and memory foam models, making them fairly easy to move and maneuver.|
|Twin||39″W x 75L”||10″||$325|
|Twin Extra Long||39W” x 80L”||10″||$375|
|Full||54W” x 75L”||10″||$475|
|Queen||60W” x 80L”||10″||$575|
|King||80W” x 76L”||10″||$700|
|California King||84W” x 72L”||10″||$700|
How Is the Mattress Shipped?: Tuft & Needle mattresses are compressed, vacuum-sealed, and shipped in a box. Box weights range from 50 lbs (Twin) to 94 lbs (King and California King). The mattress will fully expand two to three hours after it is unpackaged. Tuft & Needle recommends unpackaging the mattress within two to three weeks of delivery.
Where Do They Ship?: Tuft & Needle ships mattresses to all addresses in the U.S. The company does not ship mattresses to Canada directly, but Canada deliveries are offered through Amazon.com.
Delivery Fee: No charge for deliveries in the contiguous 48 states. For Alaska or Hawaii deliveries, the shipping fee will range from $120 to $190.
Delivery Policy: The delivery policy for Tuft & Needle is as follows:
Old Mattress Removal: Because FedEx Ground provides their deliveries, Tuft & Needle does not offer old mattress removal services.
In terms of firmness, the T&N Mattress is considered a Medium Firm, or a 6.5 on our 1-10 firmness scale. A full breakdown of mattress dimensions and components is found in the table below.
|Product Name||Firmness Rating||Thickness||Support Core Components||Comfort Layer Components||Cover Components|
|Tuft & Needle Mattress||6.5 (Medium Firm)||10″||7″ 1.8 PCF Polyfoam||3″ 2.8 PCF Polyfoam||50% rayon|
Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.
Based on our customer feedback, the T&N Mattress has received the following grades among sleepers of different weights and preferred sleep positions. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.
|Sleep Position||Lightweight Sleeper Rating (Less than 130 lbs)||Average Weight Sleeper Rating (130 to 230 lbs)||Heavyweight Sleeper Rating (More than 230 lbs)|
|Back||Very Good||Very Good||Very Good|
Customer Service: 8 out of 10 owner experiences show customers have had a positive experience with Tuft & Needle, irrespective of whether or not they liked their mattress.
BBB rating: A+
Company History: Tuft & Needle was founded in 2012, and began selling mattresses in 2013.
Physical Stores: Tuft & Needle operates brick-and-mortar showrooms in two Arizona cities, Gilbert and Scottsdale, as well as a third location in Seattle.
605 E. Grant Street
Phoenix, AZ 85004
Phone Number: 877-842-2586
Contact Email: [email protected]
Company Website: https://www.tuftandneedle.com/
Trial Period and Guarantee: Tuft & Needle offers a 100-night mattress trial.
Warranty: Tuft & Needle offers a 10-year nonprorated warranty.
Lastly, let’s look at some mattress brands and models that are comparable to Tuft & Needle’s T&N Mattress. The following four brands offer mattresses made with memory foam and/or polyfoam, and primarily sell their products online at mid-range or low price-points.
|Brand||Casper||Leesa||Loom & Leaf||Nolah Sleep||Tuft & Needle|
|Model(s)||The Essential & The Casper||Leesa Mattress||Loom & Leaf Mattress||Nolah Mattress||T&N Mattress|
|Mattress Type||Mixed foam||Mixed foam||Memory foam||Polyfoam||Polyfoam|
|Price Range||$350 to $1,195||$525 to $1,070||$749 to $1,299||$549 to $1,069||$325 to $700|
|Thickness Range||8 1/2″|
|Sleep Trial||100 nights||100 nights||120 nights||120 nights||100 nights|
|Warranty Length||10 years||10 years||15 years||15 years||10 years|
|Tuck Customer Satisfaction Rating||69% to 72%|
(1,032 customer reviews)
|77% (1,012 customer reviews)||72% (113 customer reviews)||73% (355 customer reviews)||80% (9,625 customer reviews)|