Meet Our Testing Team

Jeremy

Keith

Jackson

Brad
General Overview
Pros
- Supportive proprietary foam core
- Heat wicking graphite and cooling gel promote temperature neutrality
- Hypoallergenic and eco-friendly
- Soft, machine washable cover
- Retains shape without fluffing
- Standard and king sizes available
- Free shipping and returns
- 100-night sleep trial (30 nights if you order on Amazon)
- Three-year limited warranty
Cons
- Not adjustable
- Higher price point than many pillows
- Initial off-gassing odor
Our readers get the best price on Tuft & Needle pillows.
Learn MoreIn general, customer reviews of the Tuft & Needle Pillow have been largely positive. Consumers appreciate that the pillow is a mid level firmness and does not lose its shape over time.
Compared to a traditional memory foam pillow, the T&N sleeps cooler and is less heavy.
One common complaint among reviewers is that the pillow does come with an initial off-gassing smell that can be distracting when sleeping. The pillow’s odor should disparate within a few days after being aired out.
What Type of Sleeper is Best Suited to Tuft & Needle Pillow?
Based on our customer feedback, the Tuft & Needle pillow received the following grades among sleepers of different weights, body types, and preferred sleep positions.
Please note that these ratings are subjective, and that everyone has varying experiences on different pillows.
Sleeper comfort and spinal support are the most important factors when it comes to selecting a pillow.
For more information on sleeping positions please see our pillow guides for side, back, and stomach sleepers.
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Pillow Technical Details
What You Need to Know About Tuft & Needle Pillows
Pricing and Sizing
Construction and Firmness
The Tuft & Needle sets itself apart from competitor luxury pillows with its proprietary T&N Adaptive Foam construction.
The unique foam resembles memory foam in terms of conforming and support ability, but is enhanced with “open cell technology” designed with heat-wicking graphite and cooling gel to help regulate temperature during the night.
And while memory foam may lose support and shape over time, the T&N Pillow Adaptive foam is designed for durability after repeated use.
The T&N pillow itself is not washable, but it does have a removable, machine-washable cover. The cover is a soft blend of polyester, Tencel, and Elastane. The pillow has been certified by CertiPUR-US® and Standard 100 OKEO-TEX for its use of eco-friendly materials.
Tuft & Needle Coupons and Discounts
Our readers get the best price on Tuft & Needle Pillows.
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Sleep Trial 100 nights
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Shipping Tuft & Needle ships free across the US
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Warranty 3 years, limited
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Made In USA
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Can You Wash Tuft & Needle Pillows?
The pillow cover may be washed and air-dried.
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Tuft & Needle Pillow Care Instructions
You can remove the T&N Pillow cover to machine wash and air-dry. You cannot, however, wash the pillow itself.
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Where Do They Ship?
Tuft & Needle Pillows ship to destinations within the U.S.
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Full Delivery Policy
Currently, Tuft & Needle only ships pillows to destinations within the 50 U.S. states. Standard shipping and returns are free, with the exception of destinations within Alaska and Hawaii.
Tuft & Needle uses FedEx Ground delivery, which typically arrives in three to seven business days. Deliveries arrive on Mondays through Fridays that do not fall on federal holidays. After you place your order, you will receive a shipping arrival estimate and FedEx Ground tracking email.
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Trial Period & Warranty Details
Trial Period
The Tuft & Needle comes with a 100-night sleep trial. If you are unsatisfied with your purchase, you may return your pillow for free for a full refund within 100 days.
Note that the sleep trial terms are slightly different if you order from Amazon.com rather than the Tuft & Needle website. Ordering from Amazon.com, you only have 30 days to return the pillow for a full refund.
To initiate the return process, you’ll need to email [email protected] for a free FedEx return label sent over email. Print and tape the label to the box before dropping the package off at a FedEx store. Your refund will be credited back to your original purchasing card within a week after initiating the return.
Warranty
The T&N Pillow is protected by a three-year limited warranty. The warranty covers material or manufacturing defects. Examples include physical flaws in the foam that cause cracking or tearing.
Company Information
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Customer Service
Tuft & Needle has been in business since 2012. The T&N Pillow has been available since 2017.
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BBB Rating
Tuft & Needle was founded in 2012. In 2018, Tuft & Needle merged with Serta Simmons Bedding.
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BBB Rating
A+
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Physical Stores
Tuft & Needle operates physical showrooms in Gilbert and Scottsdale, AZ, Kansas City, KS, Raleigh, NC, and Seattle, WA.
The brand’s mattresses and pillows are also sold in Walmart, Lowe’s, and Crate & Barrel stores throughout the country.
A full brick-and-mortar store location guide can be found on the T&N website.
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Contact Tuft & Needle
1-877-842-2586 | tuftandneedle.com
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