Unbiased Loom & Leaf Mattress Reviews 2018 | Tuck Sleep

Loom & Leaf Mattress Review

The Tuck team collected and analyzed 113 verified customer experiences from 7 unique sources for this review. This research is supported by you, our readers, through our independently chosen links, which earn us a commission. Read more about how we’re supported here.

Mattress Type and Components:

  • Loom & Leaf offers memory foam mattresses.
  • The comfort layer has two components: a top layer of convoluted memory foam laminated with cooling gel, and a bottom layer of 5 PCF memory foam.
  • The support core is constructed with a top transition layer of polyfoam, followed by a base layer of high-density polyfoam.
  • The foam cover is quilted with organic cotton.
  • Please note that Loom & Leaf is a subsidiary of Saatva.

Product and Price Range: Loom & Leaf mattresses are available in six sizes: Twin, Twin XL, Full, Queen, King, and California King. These models range in price from $749 (Twin) to $1,699 (King and California King). All Loom & Leaf mattresses are manufactured in either the U.S. or Canada.

Main Competitors: Loom & Leaf’s top competitors include ‘bed in a box’ mattress brands that offer memory foam mattresses at average price-points.

What You Need to Know about the Loom & Leaf Mattress

Foam
Multiple Firmness Options
Moderate
Good for Back Pain
Side
Customer Satisfaction
72% 113 reviews from 7 sources
Amazon Rating
4.1 Amazon Review
BBB Rating
A+
Sleep Rating
  •   Very Good
  •   Very Good
  •   Very Good
  •   Good
  •   Good
  •   Fair
  •   Good
  •   Fair
  •   Fair
  •   Excellent
  •   Fair
  •   Fair
  •   Fair
  •   Poor
Mattress Specs
  • 5.5, 8
  • 120 night
  • 15 Year
  • online
  • 93 lbs
  • Foam
  • $1,299/QUEEN
  • Free
Full sleep ratings
CATEGORYRATINGWHAT USERS ARE SAYING
Customer Satisfaction72%

WHAT USERS ARE SAYING:Loom & Leaf mattresses have earned a 72% satisfaction rating from customers, which is on par with the average rating for all memory foam models.

Durability FAIR

WHAT USERS ARE SAYING:Loom & Leaf mattresses are made to perform for six to seven years on average, but the company’s limited history means that the beds have not been evaluated for long-term durability.

Motion Isolation EXCELLENT

WHAT USERS ARE SAYING:According to Loom & Leaf owners, little to no motion transfer occurs when someone shifts positions or gets up from bed.

Off-gassing FAIR

WHAT USERS ARE SAYING:Some owners have reported unpleasant off-gassing smells at first, but these odors tend to dissipate within one or two days.

Conforming VERY GOOD

WHAT USERS ARE SAYING:Loom & Leaf mattresses conform closely to sleeper’s bodies to align the spine, target pressure points, and alleviate pain symptoms. Two firmness levels are available to accommodate users with different preferences.

Sex FAIR

WHAT USERS ARE SAYING:The Loom & Leaf mattress provides little to no bounce, and may not be responsive enough for some couples.

Temperature Neutrality FAIR

WHAT USERS ARE SAYING:Loom & Leaf mattresses feature cooling gel foam layers in the comfort system, but some owners still claim their mattress is a heat trap.

Edge Support POOR

WHAT USERS ARE SAYING:Like most memory foam mattresses, Loom & Leaf models have little edge support and often develop sinkage where people sit.

Noise EXCELLENT

WHAT USERS ARE SAYING:Loom & Leaf mattresses are virtually silent when bearing weight.

Ease of Moving and Rotating FAIR

WHAT USERS ARE SAYING:Loom & Leaf mattresses are heavier than most memory foam models, and the website suggests rotating the mattress two to three times per year for optimal performance and shape retention.

Pros
  • Multiple firmness options available.
  • Conforming and pressure relief potential.
  • Above-average motion isolation and little to no noise.
  • Free White Glove delivery and old mattress removal.
  • Longer-than-average sleep trial and warranty coverage period.
Cons
  • Unknown lifespan due to limited product history.
  • Mattress may sleep too hot for some.
  • Weak edge support.
  • High odor potential.
Overall Satisfaction
73
 
72
 
Mattress weight
77
 
93 lbs
 
Mattress Price
$1000
 
$1,299
 

Similar mattress options

Bear MattressThe WaveAlexanderContour
MODELSBear MattressThe WaveAlexanderContour
MATTRESS TYPEFoamFoamFoamFoam
PRICE (Queen)$840.00$1,850$1,199$2,599-$4,299
FIRMNESS OPTIONNNMedium, Luxury FirmN
AVAILABILITYonlineonline, in-storeonline, in-storeonline, in-store
SLEEP TRIAL100 night100 nightLifetime (50% exchanges after 100 nights)90 night
WARRANTY LENGTH10 Year, Limited10 Year, LimitedLifetime10 Year, Limited
BUYBUY NOWBUY NOWBUY NOWBUY NOW
Full mattress options chart

Loom & Leaf Pricing and Delivery Details

SizeDimensions Height Price
Twin38W” x 75L”12″$749
Twin Extra Long (XL)38W” x 80L”12″$849
Full54W” x 75L”12″$1,199
Queen60W” x 80L”12″$1,299
King76W” x 80L”12″$1,699
California King72W” x 84L”12″$1,699

Availability: Loom & Leaf mattresses are exclusively available on the Loom & Leaf website. Neither Loom & Leaf nor Saatva operate any brick-and-mortar showrooms. There is currently a product page for the Loom & Leaf mattress on Amazon.com, but it is currently unavailable for purchase.

How is the mattress shipped? Loom & Leaf mattresses are not compressed or vacuum-sealed for shipping.
Where do they ship? Saatva ships mattresses to addresses in the continental U.S. and Canada. Deliveries to Hawaii are not available. Alaska is available through special coordination with Saatva.
Sleep trial 120 Nights
Full shipping details

Saatva’s delivery policy for Loom & Leaf mattresses is as follows:

  1. Saatva does not charge a cancellation fee prior to the day of delivery.
  2. Customers will be given a four-hour window for the time of delivery on the predetermined day.
  3. If the delivery does not occur within the pre-agreed four-hour window, then customers may choose to receive a full refund.
  4. If merchandise is damaged, then customers may receive a full refund including the delivery fee. Alternatively, they may re-order the same mattress at no additional cost. A third option: customers may accept the damaged mattress, and arrange for a full exchange at the next possible time at no additional cost.
  5. If the wrong mattress is delivered, then the customer may arrange a new delivery time at no additional cost. In the meantime, they will be allowed to use the incorrect mattress; once the correct delivery has been made, the original mattress will be donated to charity.
  6. An adult (18 years or older) must be on the premises at the time of delivery.  

Old Mattress Removal: Loom & Leaf offers old mattress removal free-of-charge as part of its complimentary White Glove delivery service.

Delivery Fee: Free White Glove delivery is available for customers in the lower 48 states and Canada.

Loom & Leaf Product Specifications and Firmness

Loom & Leaf mattresses are available in two different firmness ratings: the ‘Relaxed Firm,’ which corresponds to a 5.5 (or Medium) on our firmness scale; and the ‘Firm,’ which corresponds to an 8 (Firm) on our firmness scale. A full breakdown of mattress dimensions and components is found in the table below.

Product NameFirmness RatingThicknessSupport Core ComponentsComfort Layer ComponentsCover Components
Relaxed Firm5.5 (Medium)12″2″ 1.6 PCF Polyfoam
5 1/2″ 1.8 PCF Polyfoam
2 1/2″ 5 PCF Gel Memory Foam
2″ 4 PCF Memory Foam
5/8″ Foam Quilted with Organic Cotton
Firm8 (Firm)12″2″ 1.6 PCF Polyfoam
5 1/2″ 1.8 PCF Polyfoam
2 1/2″ 5 PCF Gel Memory Foam
2″ 4 PCF Memory Foam
5/8″ Foam Quilted with Organic Cotton

Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.

What Type of Sleeper Is Best Suited for a Loom & Leaf Mattress?

Based on our customer feedback, Loom & Leaf mattresses received the following grades among sleepers of different weights and preferred sleep positions. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.

For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.

SLEEP POSITIONLIGHT WEIGHT
Less than 130 LBS
AVERAGE WEIGHT
130 LBS - 230 LBS
HEAVY WEIGHT
Greater than 230 LBS
Side
LIGHT WEIGHT
Less than 130 LBS
Side
VERY GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Side
VERY GOOD
HEAVY WEIGHT
Greater than 230 LBS
Side
VERY GOOD
Back
LIGHT WEIGHT
Less than 130 LBS
Back
GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Back
GOOD
HEAVY WEIGHT
Greater than 230 LBS
Back
FAIR
Stomach
LIGHT WEIGHT
Less than 130 LBS
Stomach
GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Stomach
FAIR
HEAVY WEIGHT
Greater than 230 LBS
Stomach
FAIR

Warranty and Trial Information

Saatva offers a 120-night sleep trial for all Loom & Leaf mattresses.

Sleep Trial and Warranty Information

Sleep trial 120 NIGHTS
Refund Full
Warranty 15 Year Non-Prorated
Warranty Transfer Non Transferable
Full warranty details

Warranty coverage is as follows:

  1. Warranty coverage is as follows:
    • For the first two years, Saatva will completely replace a mattress at no extra charge if it is deemed ‘defective’.
    • For the last 13 years, Saatva will repair and re-cover a Saatva mattress for a transportation fee of $99 each way.
  2. Saatva’s ‘Fairness Replacement Option’ includes the following:
    • During years 3-5, owners may obtain a new mattress (rather than having the current one repaired) for 25% of the original price.
    • During years 6-10, owners may obtain a new mattress (rather than having the current one repaired) for 50% of the original price.
    • During years 11-15, owners may obtain a new mattress (rather than having the current one repaired) for 75% of the original price.
    • Saatva will not charge a delivery fee for new mattresses for customers who choose this option.
    • No matter how old the warranty is, customers can choose to keep the original mattress at no additional charge if they decide to obtain a new mattress at the rates listed above.
  3. The warranty is contingent on the use of a proper support system. The warranty will be voided if a Queen or King mattress is used with a metal bed frame that does not have a five- or six-legged support structure. The warranty will also be voided if a Twin or Full mattress is used with a metal bed frame that does not have four legs.
  4. The warranty will cover the following defects:
    • Sagging or body indentations that are 1″ or deeper and do not result from owner misuse.
  5. The warranty will not cover the followiing:
    • Sagging or indentations that do not measure 1″ or deeper. These are considered standard wear and tear.
    • Burns, cuts, stains, and other types of physical damage that occur due to owner misuse, improper cleaning, or inadequate support.
  6. Customers must notify Saatva in writing regarding any claims.
  7. The warranty is exclusively available for original owners that purchase their mattress from Loom & Leaf or an authorized retailer. Those who buy or acquire their mattress from the original owner or a non-authorized retailer will not be eligible for warranty coverage.

Company Information

Customer Service

8 out of 10 customer experiences show consumers have had a positive experience with Loom & Leaf/Saatva, irrespective of whether or not they liked the product.

Company History

Loom & Leaf was launched in 2015; its parent company, Saatva, was founded in 2010 and launched in 2011.

Corporate Address

25 Sylvan Road S., Suite W
Westport, CT 06880-4637

BBB rating

Loom & Leaf does not have a current BBB rating, but Saatva’s current BBB rating is A+.

Physical Stores

Loom & Leaf/Saatva do not operate any brick-and-mortar stores or showrooms; all purchases and deliveries are arranged online.

[email protected]
www.loomandleaf.com
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