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Mattress Type and Components:
Product and Price Range: The Purple mattress is available in five sizes: Twin XL, Full, Queen, King, and California King. These models range in price from $699 (Twin XL) to $1,299 (King and California King). All Purple mattresses are manufactured in the United States.
Customer Satisfaction Rating: 79%
Calculated from: 867 customer experiences from 29 unique sources.
Main Competitors: Purple’s main competitors are other ‘bed in a box’ brands that are primarily sold online and available at average to below-average price-points, as well as mattresses that feature buckling-column gel.
Availability: The Purple mattress is available on the Purple website, as well as other online retailers like Amazon.com. Purple does not operate any brick-and-mortar locations.
Amazon rating: 4.2
BBB rating: A
|Category||Criteria||Purple Rating||What Purple Users Say|
|Customer Satisfaction||Based on data collection, this is an overall customer sentiment regarding the Purple mattress.||79%||Purple has earned a customer satisfaction rating of 79%, which is higher than the average satisfaction rating for all mattress types.|
|Durability||Mattresses with polymer-based buckling-column gel grids tend to be fairly durable. Additional layers in a buckling-column gel mattress may also help determine the lifespan.||Good||Although the Purple mattress features a polymer-based buckling-column gel layer, the company has been in business for a limited amount of time and the overall lifespan of the Purple mattress has not yet been determined.|
|Motion Isolation||Buckling-column gel layers often absorb and isolate motion to a fair extent, making these beds suitable for couples and people who awaken easily due to movement on the mattress.||Good||According to many owners, the Purple mattress isolates motion to a fair extent and helps cut down on nighttime sleep disruptions.|
|Sex||Buckling-column gel mattresses are not as responsive or bouncy as spring or hybrid models, and may not be as good for sex as a result.||Fair||The Purple mattress is somewhat responsive, but couples may prefer a bouncier, more responsive surface.|
|Conforming||Mattresses with foam and buckling-column gel layers typically conform somewhat closely for average to above-average pain and pressure relief.||Good||The Purple mattress conforms somewhat closely, and a large number of owners report improved spinal alignment and targeted pressure relief.|
|Temperature Neutrality||Gels and gel-infused foams tend to sleep cooler than standard foams, although some sleepers may still be too warm.||Good||The Purple mattress is fairly temperature neutral, though innerspring and latex mattresses may sleep cooler.|
|Off-gassing||Off-gassing is to be expected from most mattresses, but models with high concentrations of foam tend to produce the most odor.||Good||Very few Purple mattress owners report strong, persistent off-gassing odor.|
|Edge Support||Some mattresses are not as reinforced at the edges as others, and this can cause sinkage in places where people tend to sit when getting in and out of bed.||Poor||The Purple mattress offers little to no edge support, and sinkage where people sit is fairly common.|
|Noise||Mattresses that do not contain springs or coils — such as foam, latex and buckling-column gel models — usually produce minimal noise.||Excellent||The Purple mattress is virtually silent when bearing weight.|
|Ease of Moving and Rotating||All mattresses are heavy, but some are more unwieldy and difficult to move than others.||Fair||Purple mattresses may weigh anywhere from 70 to 140 pounds, making larger sizes much more difficult to move than smaller ones.|
|Twin Extra Long (XL)||38W” x 80L”||9 1/2″||$699|
|Full||54W” x 75L”||9 1/2″||$899|
|Queen||60W” x 80L”||9 1/2″||$999|
|King||76W” x 80L”||9 1/2″||$1,299|
|California King||72W” x 84L”||9 1/2″||$1,299|
How Is the Mattress Shipped?: Purple mattresses are compressed and vacuum-sealed for shipping. The mattress will expand once it has been unpackaged. All shipping boxes have a diameter of 16 inches.
Where do they ship?: Purple ships mattresses to addresses anywhere in the U.S. and Canada.
Delivery Fee: There is no charge for deliveries in the 48 contiguous states. Shipping costs for Hawaii, Alaska and Canada deliveries are calculated at the time of purchase.
Delivery Policy: The delivery policy for Purple is as follows:
Old Mattress Removal: Because UPS and Fedex couriers provide their deliveries, Purple does not offer removal services for old mattresses.
Purple mattresses are available in a Medium Firm firmness setting, which is roughly equivalent to a 6.5 on our 1-10 firmness scale. The table below provides a detailed breakdown of mattress components and dimensions.
|Product Name||Firmness Rating||Thickness||Support Core Components||Comfort Layer Components||Cover Components|
|Purple Mattress||6.5 (Medium Firm)||9 1/2″||4″ 2 PCF HD Polyfoam||2″ Hyper-elastic Polymer Material in ‘Smart Comfort Grid’|
3 1/2″ 1.8 PCF Polyfoam
4% Lycra® Spandex
Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.
Based on our customer feedback, Purple mattresses received the following grades among sleepers of different weights and preferred sleep positions. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.
|Sleep Position||Lightweight Sleeper Rating (Less than 130 lbs)||Average Weight Sleeper Rating (130 to 230 lbs)||Heavyweight Sleeper Rating (More than 230 lbs)|
Customer Service: 7 out of 10 owner experiences show customers have had a positive experience with Purple, irrespective of whether or not they liked their mattress.
BBB Rating: A
Company History: Purple, Inc was founded in 2015 following a successful Kickstarter campaign that raised more than $170,000 in 45 days. Purple mattresses first became available for purchase in January 2016.
Physical Stores: Purple does not operate any brick-and-mortar stores or showrooms.
123 E. 200 N.
Alpine, UT 84004
Phone Number: 1-844-642-5613
Contact Email: [email protected]
Company Website: https://purple.com
Trial Period and Guarantee: Purple offers a 100-night sleep trial for all mattresses.
Warranty: Purple offers a 10-year nonprorated warranty:
Next, let’s look at some mattress options that are similar to the Purple mattress. These include ‘bed in a box’ brands with average to below-average price-points, as well as models with buckling-column gel layers.
|Model(s)||The Essential, The Casper & The Wave||Ghostbed & Ghostbed Luxe||Numea Indigo, Numea Sapphire & Numea Azure||Leesa Mattress||Purple Mattress|
|Mixed foam and latex||Buckling-column gel and foam or latex|
Pocketed or continuous wire coils.
|Mixed foam||Buckling-column gel and foam|
|Price Range||$350 to $2,250||$445 to $1,825||$2,699 to $6,399||$525 to $1,070||$699 to $1,299|
|Thickness Range||8 1/2″ to 11 1/2″||11″ to 13″||12″ to 15″||10″||9 1/2″|
|Firmness Options||Medium Soft|
|Sleep Trial||100 nights||101 nights||60 nights||100 nights||100 nights|
|Warranty Length||10 years||20 years||20 years||10 years||10 years|
|Tuck Customer Satisfaction Rating||69% (Essential)|
(1,032 customer reviews)
|70% (226 customer reviews)||Insufficient data at this time||77 (1,012 customer reviews)||79% (867 customer reviews)|
reviews based from sources
Adjusted Amazon Rating ()
Amazon rating is
BBB Rating =
Mattress Specs and Company Info
|Brand + Model||Customer Satisfaction Rating||Price (Queen)||Mattress Type||Availability||Height + Weight||Firmness||Sleep Trial||Warranty||Add to Compare|
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