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Mattress Type and Components:
Product and Price Range: Nectar mattresses are available in six different sizes: Twin, Twin XL, Full, Queen, King, and California King. These range in price from $375 (Twin) to $775 (King and California King). All Nectar mattresses are manufactured in China.
Customer Satisfaction Rating: 60%
Calculated from: 1,261 customer experiences from 10 individual sources
Main Competitors: Nectar’s main competitors include other ‘bed in a box’ mattress brands that primarily sell their products online and offer all-foam mattress models at average to below-average price-points.
Availability: Nectar mattresses are exclusively available on the Nectar website. These models are not available through any online or brick-and-mortar retailers, including Amazon.com, and the company does not operate any brick-and-mortar showrooms.
Amazon rating: The Nectar mattress is not available on Amazon.com at this time.
BBB rating: B-
|Category||Criteria||Nectar Rating||What Nectar Users Say|
|Customer Satisfaction||Based on data collection, this is an overall customer sentiment regarding the Nectar mattress.||60%||The Nectar mattress has earned a customer satisfaction rating of 70%, which is significantly below-average compared to other memory foam mattresses. Inconsistent customer service and delivery delays are two of the top complaints.|
|Durability||Memory foam is engineered to provide a comfortable, conforming sleep surface that retains its original shape over time, but indentations are to be expected.||Fair||Durability for the Nectar mattress appears to be fair, but the company has been in business for roughly one year and the long-term lifespan of these models has not yet been evaluated.|
|Motion Isolation||Memory foam mattresses have been touted for superior motion isolation, which means that motion does not occur throughout the mattress when someone gets up or shifts their position.||Good||Owners say their Nectar mattress absorbs and minimizes motion to some extent, and has helped curb nighttime sleep disruptions.|
|Sex||Memory foam mattresses are not responsive or bouncy enough for sex, according to most couples; firmer models tend to be best.||Fair||The Nectar mattress has some bounce, but — like many memory foam models — it may not be responsive enough for most couples.|
|Conforming||Memory foam mattresses are engineered to conform to the sleeper’s figure, creating a cradle-shaped impression that aligns the spine and targets pressure points.||Good||Dual layers of memory foam offer close conforming, and some Nectar owners claim the mattress provides pressure and pain relief in the neck, shoulders, and other sensitive areas.|
|Temperature Neutrality||Memory foam retains more body heat than other mattress materials, and users often ‘sleep hot’ as a result.||Fair||The Nectar mattress sleeps somewhat hot, as is typically the case with memory foam models.|
|Off-gassing||Some mattresses emit particles when they are unpackaged, accompanied by unpleasant ‘off-gassing’ smells that can last for days.||Fair||Off-gassing odors have been reported for newer Nectar mattresses, but these smells tend to dissipate within a few days.|
|Edge Support||Because of their construction, memory foam mattresses often feature little to no edge support.||Poor||The Nectar mattress offers little to no edge support, and some owners have reported significant sinkage after less than one year of use.|
|Noise||Memory foam mattresses create little to no noise, due to their lack of springs, coils, and other metal components||Excellent||The Nectar mattress is virtually silent when bearing weight.|
|Ease of Moving and Rotating||Memory foam mattresses tend to be lighter, which makes them easier to move. They never need to be flipped, since only one side is designed for sleeping.||Very Good||The Nectar mattress is fairly light even by memory foam standards, with beds ranging in weight from 45 to 89 pounds.|
|Twin||39W” x 75L”||11″||$375|
|Twin Extra Long (XL)||39W” x 80L”||11″||$425|
|Full||54W” x 75L”||11″||$575|
|Queen||60W” x 80L”||11″||$670|
|King||76W” x 80L”||11″||$775|
|California King||72W” x 84L”||11″||$775|
Please note that customers who purchase a Nectar mattress of any size will receive two complimentary pillows.
How Is the Mattress Shipped?: Nectar mattresses are compressed, vacuum-sealed, and shipped in a protective carrier bag. Mattress shipment weights range from 45 lbs (Twin) to 89 lbs (King).
Where Do They Ship?: Nectar will ship mattresses anywhere in the United States, including Alaska, Hawaii, and Puerto Rico.
Delivery Fee: Shipping is free for deliveries within the contiguous 48 states. Shipping charges will be applied for deliveries to Alaska, Hawaii, and Puerto Rico. Customers may opt to pay a $149 surcharge for White Glove delivery; this service includes in-home assembly and packaging removal. For an additional upgrade of $20 ($169 total), White Glove services also include old mattress removal.
Delivery Policy: The delivery policy for Nectar is as follows:
Old Mattress Removal: Old mattress removal is available with White Glove Delivery for an additional $20 ($169 total); this service is not offered with standard deliveries.
Nectar mattresses are available in one firmness rating: Medium Firm. A breakdown of mattress components and dimensions is featured in the table below. Please note that Nectar does not disclose the density of some foam-based mattress components.
|Product Name||Firmness Rating||Thickness||Support Core Components||Comfort Layer Components||Cover Components|
|Nectar Mattress||6 (Medium Firm)||11″||1 3/4″ Polyfoam|
5 1/4″ 2.2 PCF HD Polyfoam
|1″ 4 PCF Gel Memory Foam|
3″ 3.5 PCF Memory Foam
|Tencel® Lyocell and Cotton|
Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.
Based on our customer feedback, Nectar mattresses received the following grades among sleepers of different weights and preferred sleep positions. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.
|Sleep Position||Lightweight Sleeper Rating (Less than 130 lbs)||Average Weight Sleeper Rating (130 to 230 lbs)||Heavyweight Sleeper Rating (More than 230 lbs)|
Customer Service: 4 out of 10 owner experiences show customers have had a positive experience with Nectar Sleep, irrespective of whether or not they liked their mattress.
BBB rating: B-
Physical Stores: Nectar does not operate any brick-and-mortar showrooms.
749 Occidental Avenue
San Mateo, CA 94402
Phone Number: 1-888-863-2827 (1-888-8NECTAR)
Contact Email: [email protected]
Company Website: https://www.nectarsleep.com/
Trial Period and Guarantee: Nectar offers a 365-night sleep trial for all mattresses.
Warranty: Nectar offers a lifetime warranty (also known as the ‘Forever Warranty’) for all mattresses.
Finally, let’s look at some mattresses comparable to Nectar. Four mattress brands are listed below; each company sells all-foam models online at average to below-average price-points.
|Brand||Amerisleep||Leesa||Loom & Leaf||Tuft & Needle||Nectar Sleep|
|Leesa Mattress||Loom & Leaf Mattress||T&N Mattress||Nectar Mattress|
|Mattress Type||Memory foam||Mixed Foam||Memory foam||Polyfoam||Memory foam|
|Price Range||$849 to $2,249||$525 to $1,070||$749 to $1,299||$325 to $700||$375 to $775|
|Medium Firm||Medium Firm|
|Sleep Trial||100 nights||100 nights||120 nights||100 nights||365 nights|
|Warranty Length||20 years||10 years||15 years||10 years||Lifetime|
|Tuck Customer Satisfaction Rating||69% (AS2)|
|77% (74 customer reviews)||72% (113 customer reviews)||80% (84 customer reviews)||60% (1,261 customer reviews)|