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Mattress Type and Components:
Product and Price Range: The Zenhaven mattress is available in six sizes: Twin, Twin XL, Full, Queen, King, and California King. These models range in price from $1,299 (Twin) to $2,499 (King and California King). All Zenhaven mattresses are manufactured in the United States.
Customer Satisfaction Rating: 80%
Calculated from: 924 customer experiences from 16 individual sources.
Main Competitors: Zenhaven’s main competitors include ‘bed in a box’ online mattress brands that offer latex mattress models at a medium-range price-point.
Availability: Zenhaven mattresses are exclusively available on the Zenhaven website. Neither Zenhaven nor Saatva operate any brick-and-mortar locations, and the mattress is not currently sold through Amazon.com or any other online retailers.
Amazon rating: Zenhaven mattresses are not available on Amazon.com.
BBB rating: Zenhaven has not earned a grade from the Better Business Bureau, but its parent company, Saatva, currently holds an A+ rating.
|Category||Criteria||Zenhaven Rating||What Zenhaven Users Say|
|Customer Satisfaction||Based on data collection, this is an overall customer sentiment regarding the Zenhaven mattress.||80%||Zenhaven mattresses have earned a customer satisfaction rating of 80%, which is above-average compared to the rating for all latex models.|
|Durability||Latex is exceptionally durable compared to other mattress materials, and latex mattresses typically perform for at least seven years.||Good||The expected lifespan of a Zenhaven mattress is at least six to seven years; however, due to a limited company history, the long-term performance of these models has not yet been assessed.|
|Motion Isolation||Latex usually isolates motion to a significant extent, which can cut down on nighttime sleep disruptions for couples when one person gets up or shifts positions.||Very Good||Zenhaven mattresses absorb and minimize motion to a significant extent, and many owners report a reduced number of nighttime sleep disturbances.|
|Sex||Latex offers more bounce and responsiveness than foam, but some couples may prefer innersprings and hybrids for sex.||Good||Most latex sleep surfaces are not responsive enough for sex, but the Firm side of the Zenhaven mattress may be more suitable for couples.|
|Conforming||Latex, like memory foam, conforms closely to the sleeper’s body for above-average pain and pressure relief.||Very Good||Zenhaven’s Medium Soft side conforms closely for targeted pain and pressure relief, while the Firm side may be suitable for sleepers who don’t want close conforming.|
|Temperature Neutrality||Latex can be a heat trap for some sleepers, but most claim it feels cooler and more comfortable than memory foam.||Good||Some Zenhaven owners claim their mattress sleeps hot, but most report a cool and comfortable sleeping experience.|
|Off-gassing||Some latex mattress owners report rubber-like smells when their bed is new, but these models are not associated with long-lasting odor.||Good||Minor odors have been reported from Zenhaven owners, but these smells typically dissipate within a few days after the bed has been unpackaged.|
|Edge Support||Latex mattresses typically have minimal edge support, and sinkage may develop where people sit when they get up from and on to their bed.||Poor||Like other latex models, the Zenhaven offers little to no edge support and many owners report sinkage at the edges.|
|Noise||Most latex mattresses produce little to no noise due to their solid core and lack of springs, coils, and other metal components.||Excellent||Zenhaven mattresses are virtually silent when bearing weight.|
|Ease of Moving and Rotating||Most mattresses are relatively heavy, but some models can be more unwieldy and difficult to maneuver than others.||Poor||A Queen-size Zenhaven mattress weighs 125 pounds, which is heavy even by latex mattress standards.|
|Twin||38W” x 75L”||10″||$1,249|
|Twin Extra Long (XL)||38W” x 80L”||10″||$1,349|
|Full||54W” x 75L”||10″||$1,699|
|Queen||60W” x 80L”||10″||$1,899|
|King||38W” x 80L”||10″||$2,499|
|California King||36W” x 84L”||10″||$2,499|
How Is the Mattress Shipped?: Zenhaven mattresses are not compressed or vacuum-sealed for shipping, but they are wrapped in plastic.
Where Do They Ship?: Saatva ships Zenhaven mattresses to the contiguous U.S. and select locations in Canada. Deliveries to Hawaii are not available. According to the Saatva website, deliveries to Alaska may be coordinated through ‘Lynden Transport,’ a company based in Washington state; customers in Alaska should contact Lynden Transport for a delivery quote. Expected delivery time to Alaska is 12 business days.
Delivery Fee: Free White Glove delivery is available for customers in the lower 48 states. Customers in Canada are still required to pay delivery charges.
Delivery Policy: Saatva’s delivery policy for Zenhaven mattresses is as follows:
Old Mattress Removal: Zenhaven offers old mattress removal free-of-charge as part of its complimentary White Glove delivery service.
Zenhaven mattresses feature a flippable, two-sided design with a different firmness option on each side. One side corresponds to a 4, or Medium Soft, on our 1-10 firmness scale, and the other corresponds to a 7, or Firm. A full breakdown of mattress dimensions and components is found in the table below.
|Product Name||Firmness||Thickness||Support Core Components||Comfort Layer Components||Cover Components|
|Luxury Plush (Side 1)||4 (Medium Soft)||10″||6″ Talalay Latex||1 1/2″ Talalay Latex||Organic Cotton|
|Gentle Firm (Side 2)||7 (Firm)||1 1/2″ Talalay Latex||Organic Cotton|
Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.
Based on our customer feedback, Zenhaven mattresses received the following grades among sleepers of different weights and preferred sleep positions. Both sides of the Zenhaven mattress have been taken into account to generate these ratings.
Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.
|Sleep Position||Lightweight Sleeper Rating (Less than 130 lbs)||Average Weight Sleeper Rating (130 to 230 lbs)||Heavyweight Sleeper Rating (More than 230 lbs)|
|Side||Very Good||Very Good||Good|
|Back||Very Good||Very Good||Very Good|
Customer Service: 8 out of 10 owner experiences show customers have had a positive experience with Saatva/Zenhaven, irrespective of whether or not they liked their mattress.
BBB rating: Although Zenhaven does not have a BBB score, its parent company, Saatva, has earned an A+ rating.
Company History: Zenhaven was launched in May 2016; its parent company, Saatva, was founded in 2010 and launched in 2011.
Physical Stores: Saatva/Zenhaven do not operate any brick-and-mortar stores or showrooms.
25 Sylvan Road S., Suite W
Westport, CT 06880-4637
Phone Number: 1-877-517-6266
Contact Email: [email protected]
Company Website: https://www.zenhaven.com
Trial Period and Guarantee: Saatva offers a 120-night sleep trial for all Zenhaven mattresses.
Warranty: Saatva offers a 20-year non-prorated warranty on Zenhaven mattresses:
Lastly, let’s look at some mattress brands and models that are comparable to Zenhaven’s current offerings. The comparison table below features details about four latex mattress models that are sold online and available in multiple firmness options.
|Brand||Luma Sleep||PlushBeds||Sleep on Latex||Spindle||Zenhaven|
|Model(s)/Series||All Latex Slumber System||Botanical Bliss Collection|
Natural Bliss Collection
Eco Bliss Collection
|Pure Green Natural Latex Mattress||Natural Latex Mattress||Zenhaven Mattress|
|Construction||Talalay and Dunlop latex||Natural latex or mixed foam and latex||Natural latex||Natural Dunlop latex||Natural Talalay latex|
|Price Range||$1,395.00 to $2,495.00||$699.00 to $2,599.00||$649.00 to $1,149.00||$899.99 to $1,699.99||$1,249.00 to $2,499.00|
|Thickness Range||11″||6″ to 12″||7″ or 9″||10″||10″|
|Firmness Options||Medium Soft|
|Sleep Trial||100 nights||100 nights||100 nights||365-night comfort adjustment (replace one latex layer)|
25-year comfort life (replace unlimited latex layers)
|Warranty Length||15 years||20 to 25 years||10 years||10 years||20 years|
|Tuck Customer Satisfaction Rating||Insufficient data at this time||79% to 81% (1,306 customer reviews)||85% (61 customer reviews)||75% (98 customer reviews)||80% (924 customer reviews)|
reviews based from sources
Adjusted Amazon Rating ()
Amazon rating is
BBB Rating =
Mattress Specs and Company Info
|Brand + Model||Customer Satisfaction Rating||Price (Queen)||Mattress Type||Availability||Height + Weight||Firmness||Sleep Trial||Warranty||Add to Compare|
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