Zenhaven Mattress Reviews

Our Review Process | Disclosure

 

The Tuck team collected and analyzed 924 verified customer experiences from 16 unique sources for this review. This research is supported by you, our readers, through our independently chosen links, which earn us a commission. Read more about how we’re supported here.

Quick Overview

Zenhaven, as a subsidiary of Saatva, is a luxury latex mattress with a dual-sided design. On one side of the Zenhaven the mattress has a Medium Soft (4) firmness rating, while the other has Firm feel, or a 7 on the firmness scale.

The dual comfort layers of the Zenhaven are constructed from Talalay latex, which has a more consistent cell structure that makes for a softer, more pillow-like feel. The Talalay latex in the comfort areas of the bed offer great cushioning.

Given it’s dual-sided construction, the both comfort layers of the Zenhaven share the same support core, which is made of a firmer, more dense Talalay latex. The three layers of latex interact to provide a wonderfully supportive sleep. In terms of keeping your spine aligned throughout the night, the Zenhaven is exceptional.

Learn more about the Zenhaven below, including our full ratings and recommendations, up-to-date pricing, and construction information.

Pros
  • Flippable design with two different firmness options.
  • Little to no noise.
  • Free White Glove delivery and old mattress removal.
  • Longer-than-average sleep trial and warranty coverage period.
Cons
  • Below-average edge support.
  • Above-average weight may cause difficulty when moving.

Ratings and Recommendations

Latex
Multiple Firmness Options
Moderate
Good for Back Pain
Back
Full sleep ratings
CATEGORYRATINGWHAT USERS ARE SAYING
Durability GOOD

WHAT USERS ARE SAYING:The expected lifespan of a Zenhaven mattress is at least seven years due to its latex components; however, due to a limited company history, the long-term performance of these models has not yet been assessed.

Motion Isolation VERY GOOD

WHAT USERS ARE SAYING:Zenhaven mattresses absorb and minimize motion to a significant extent, and many owners report a reduced number of nighttime sleep disturbances.

Off-gassing GOOD

WHAT USERS ARE SAYING:Minor odors have been reported from Zenhaven owners, but these smells typically dissipate within a few days after the bed has been unpackaged.

Conforming VERY GOOD

WHAT USERS ARE SAYING:Zenhaven’s Medium Soft side conforms closely for targeted pain and pressure relief, while the Firm side may be suitable for sleepers who don't want close conforming.

Sex GOOD

WHAT USERS ARE SAYING:Most latex sleep surfaces are not responsive enough for sex, but the Firm side of the Zenhaven mattress may be more suitable for couples.

Temperature Neutrality GOOD

WHAT USERS ARE SAYING:Some Zenhaven owners claim their mattress sleeps hot, but most report a cool and comfortable sleeping experience.

Edge Support POOR

WHAT USERS ARE SAYING:Like other latex models, the Zenhaven offers little to no edge support and many owners report sinkage at the edges.

Noise EXCELLENT

WHAT USERS ARE SAYING:Zenhaven mattresses are virtually silent when bearing weight.

What Type of Sleeper Is Best Suited for a Zenhaven Mattress?

Based on our customer feedback, Zenhaven mattresses received the following grades among sleepers of different weights and preferred sleep positions. Both sides of the Zenhaven mattress have been taken into account to generate these ratings.

Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.

For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.

SLEEP POSITIONLIGHT WEIGHT
Less than 130 LBS
AVERAGE WEIGHT
130 LBS - 230 LBS
HEAVY WEIGHT
Greater than 230 LBS
Side
LIGHT WEIGHT
Less than 130 LBS
Side
VERY GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Side
VERY GOOD
HEAVY WEIGHT
Greater than 230 LBS
Side
GOOD
Back
LIGHT WEIGHT
Less than 130 LBS
Back
VERY GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Back
VERY GOOD
HEAVY WEIGHT
Greater than 230 LBS
Back
VERY GOOD
Stomach
LIGHT WEIGHT
Less than 130 LBS
Stomach
GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Stomach
VERY GOOD
HEAVY WEIGHT
Greater than 230 LBS
Stomach
GOOD

It goes without saying, given the ratings above, that the Zenhaven exceeds customer’s expectations. But not only that, this bed came through our testing process as the standout latex mattress for all variety of sleep styles and weights.

Unrivaled support for back sleepers, who enjoy the responsive, yet even feel of the bed. But moreover, often pesky side sleepers – who typically find problem areas in their shoulders and hips when resting in their preferred position – were equally satisfied by the pressure relieving aspects of the Zenhaven.

Stomach sleepers need not worry over their purchase here either; the Zenhaven actually supports your groin, rather than letting it dig in like many other mattresses. You won’t wake up in the morning complaining about your lower back hurting on this bed.

As a flippable, two-comfort option mattress, if you aren’t comfortable on one side, simply flip the Zenhaven over.

Our testing process also found the Zenhaven should also be great for you if…

  • You want an all-natural, hypoallergenic mattress.
  • You want a latex mattress, but are unsure how firmness changes with this material. Since the Zenhaven is a 2-in-1 flippable bed, you have two comfort choices.
  • You often sleep hot but like the foam feel. Zenhaven resists body heat and instead of trapping heat like most memory foam mattresses, the latex has a breathable open cell structure. Rest cool.

Accolades/Awards

After the data collection and testing we’ve done, here are the categories where the Zenhaven mattress stood out:

Best Latex Mattress  |  Best Mattress for Back Sleepers  |  Best Organic Mattress  |  Best Soft Mattress  |  Best Mattress for Couples  |  Best Mattress for Kids  |  Best Flippable Mattress

What You Need to Know About the Zenhaven Mattress

Construction and Firmness

Zenhaven mattresses feature a flippable, two-sided design with a different firmness option on each side. One side corresponds to a 4, or Medium Soft, on our 1-10 firmness scale, and the other corresponds to a 7, or Firm. A full breakdown of mattress dimensions and components is found in the table below.

Product NameFirmnessThicknessSupport Core ComponentsComfort Layer ComponentsCover Components
Luxury Plush (Side 1)4 (Medium Soft)10″6″ Talalay Latex1 1/2″ Talalay LatexOrganic Cotton
Gentle Firm (Side 2)7 (Firm)1 1/2″ Talalay LatexOrganic Cotton

Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.

Sizing and Pricing

SizeDimensionsHeightPrice
Twin38W” x 75L”10″$1,249
Twin Extra Long (XL)38W” x 80L”10″$1,349
Full54W” x 75L”10″$1,699
Queen60W” x 80L”10″$1,899
King38W” x 80L”10″$2,499
California King36W” x 84L”10″$2,499

Availability: Zenhaven mattresses are exclusively available on the Zenhaven website. Neither Zenhaven nor Saatva operate any brick-and-mortar locations, and the mattress is not currently sold through Amazon.com or any other online retailers.

Zenhaven Coupons and Discounts

Sleep Trial and Warranty

Sleep trial 120 Nights
Refund Full Minus $99 Delivery Fee
Warranty 20 Year Non-Prorated
Warranty Transfer Non Transferable
Full warranty details

Trial Period and Guarantee

Saatva offers a 120-night sleep trial for all Zenhaven mattresses.

  1. There is no mandatory break-in period associated with this sleep trial. Customers may return their mattress at any point during the sleep trial in exchange for a full refund.
  2. The sleep trial begins on the date of delivery.
  3. Mattress owners are responsible for a $99 delivery fee for their mattress return, but Saatva will cover all other costs.

Warranty

Saatva offers a 20-year non-prorated warranty on Zenhaven mattresses:

  1. Warranty coverage is as follows:
    • For the first two years, Saatva will completely replace a mattress at no extra charge if it is deemed ‘defective’.
    • For the last 18 years, Saatva will repair and re-cover a Saatva mattress for a transportation fee of $99 each way.
  2. Saatva’s ‘Fairness Replacement Option’ includes the following:
    • During years 3-5, owners may obtain a new mattress (rather than having the current one repaired) for 25% of the original price.
    • During years 6-10, owners may obtain a new mattress (rather than having the current one repaired) for 50% of the original price.
    • During years 11-20, owners may obtain a new mattress (rather than having the current one repaired) for 75% of the original price.
    • Saatva will not charge a delivery fee for new mattresses for customers who choose this option.
    • No matter how old the warranty is, customers can choose to keep the original mattress at no additional charge if they decide to obtain a new mattress at the rates listed above.
  3. The warranty is contingent on the use of a proper support system. The warranty will be voided if a Queen or King mattress is used with a metal bed frame that does not have a five- or six-legged support structure. The warranty will also be voided if a Twin or Full mattress is used with a metal bed frame that does not have four legs.
  4. The warranty will cover the following defects:
    • Sagging or body indentations that are 3/4? or deeper and do not result from owner misuse.
  5. The warranty will not cover the following:
    • Sagging or indentations that do not measure 3/4? or deeper. These are considered standard wear and tear.
    • Burns, cuts, stains, and other types of physical damage that occur due to owner misuse, improper cleaning, or inadequate support.
  6. Customers must notify Saatva in writing regarding any claims.
  7. The warranty is exclusively available for original owners that purchase their mattress from Zenhaven or an authorized retailer. Those who buy or acquire their mattress from the original owner or a non-authorized retailer will not be eligible for warranty coverage.

Delivery

How is the mattress shipped? Zenhaven mattresses are not compressed or vacuum-sealed for shipping.
Where do they ship? Zenhaven ships mattresses to addresses in the continental U.S. and Canada. Deliveries to Hawaii are not available. Alaska is available through special coordination with Zenhaven/Saatva.
White glove delivery The Zenhaven is ships with free white glove delivery and free removal of your old mattress
Full shipping details

Delivery Policy

Saatva’s delivery policy for Zenhaven mattresses is as follows:

  1. Saatva does not charge a cancellation fee prior to the day of delivery.
  2. Customers will be given a four-hour window for the time of delivery on the predetermined day.
  3. If the delivery does not occur within the pre-agreed four-hour window, then customers may choose to receive a full refund.
  4. If merchandise is damaged, then customers may receive a full refund including the delivery fee. Alternatively, they may re-order the same mattress at no additional cost. A third option: customers may accept the damaged mattress, and arrange for a full exchange at the next possible time at no additional cost.
  5. If the wrong mattress is delivered, then the customer may arrange a new delivery time at no additional cost. In the meantime, they will be allowed to use the incorrect mattress; once the correct delivery has been made, the original mattress will be donated to charity.
  6. An adult (18 years or older) must be on the premises at the time of delivery.  

Old Mattress Removal

Zenhaven offers old mattress removal free-of-charge as part of its complimentary White Glove delivery service.

Delivery Fee: Free White Glove delivery is available for customers in the lower 48 states and Canada.

Company Information

Customer Service

8 out of 10 customer experiences show consumers have had a positive experience with Zenhaven/Saatva, irrespective of whether or not they liked the product.

Company History

Zenhaven was launched in May 2016; its parent company, Saatva, was founded in 2010 and launched in 2011.

BBB Rating

Zenhaven does not have a current BBB rating, but Saatva’s current BBB rating is A+.

Physical Stores

Zenhaven/Saatva do not operate any brick-and-mortar stores or showrooms; all purchases and deliveries are arranged online.

Contact Zenhaven

[email protected]  |  1-877-517-6266  |  Zenhaven.com

Find Zenhaven on Social

Facebook  |  Instagram  |  Twitter

Other Zenhaven Sleep Products

Saatva, the makers of the Zenhaven mattress, also offer two other types of mattress:

How Does the Zenhaven Compare to Other Beds?

When it comes to latex mattresses, Zenhaven is up there with the best of the best. It’s certainly pricier than many of its memory foam counterparts, but alongside similar quality latex options, it’s actually a good value. Latex mattresses are more expensive because they are the most durable, longest-lasting beds out there.

Where the Sleep On Latex meets the budget latex shopper, the Zenhaven and the PlushBeds Botanical Bliss are standard latex beds. The Spindle is another great choice given it’s latex build, though a lesser on quality, but you will save more as well.

Read through our selections below to see how the Zenhaven matches up. Head over to our full review of each product via the links below if you’d like to know more about these comparable mattresses.

Similar mattress options

All Latex Slumber SystemBotanical Bliss7" Pure Green Natural Latex MattressSpindle Mattress
MODELSAll Latex Slumber SystemBotanical Bliss7" Pure Green Natural Latex MattressSpindle Mattress
MATTRESS TYPELatexLatexLatexLatex
PRICE (Queen)$1,995$1699-$2299$775$1,349.99
FIRMNESS OPTIONPlush, Medium Firm, FirmYYMedium Soft, Medium, Firm, Extra Firm
AVAILABILITYonlineonlineonlineonline
SLEEP TRIAL100 night100 night100 night365 night
WARRANTY LENGTH15 Year25 Year, Limited10 Year10 Year, Limited
BUYBUY NOWBUY NOWBUY NOWBUY NOW
Full mattress options chart