Dreamcloud Mattress Review

Our Review Process | Disclosure

 

The Tuck team collected all of the data possible on the Dreamcloud mattress but there aren’t enough verified customer experiences for us to give sleeper ratings for this review. This research is supported by you, our readers, through our independently chosen links, which earn us a commission. Read more about how we’re supported here.

Quick Overview

As a hybrid mattress, the DreamCloud meets many of our criteria for what a quality bed should provide. With 8 unique layers of comfort and support, the DreamCloud uses all the right materials in its construction.

From the tufted cashmere cover that gives good airflow, to the gel memory foam in the uppermost comfort layer, the DreamCloud is designed to promote a cooler night’s sleep. Resting below are a mix of memory foam and latex layers, meaning this bed includes better quality comfort materials than most other hybrids.

Even though it uses multiple memory foam layers, as a Medium Firm feel, there is no hug or significant contouring to the bed. If you’re looking to sink into a mattress, move on from the DreamCloud.

A pocketed coil support core keeps you aligned all night long, especially so for all you back sleepers out there.

To learn more about everything the DreamCloud has to offer, including our ratings and recommendations, pricing information, and construction details, read on.

Pros
  • Luxurious construction at a relatively low price-point.
  • Lightweight and fairly easy to move.
  • Free delivery for customers in the contiguous 48 states.
  • 365-night sleep trial and lifetime warranty with minimal fees for owners.
  • Financing available through Affirm
Cons
  • Limited size availability.
  • Weak edge support for a coil support base.
  • The firmer feel doesn’t meet some lighter weight sleeper’s comfort preference.

Ratings and Recommendations

Hybrid
Medium Firm
Expensive
Good for Hot Sleepers
Back
Full sleep ratings
CATEGORY RATING WHAT USERS ARE SAYING
Durability VERY GOOD

WHAT USERS ARE SAYING:The hybrid construction of the DreamCloud and high-density foams indicate this mattress should last at least 7-8 years. Our testing did not find any compromising features.

Motion Isolation GOOD

WHAT USERS ARE SAYING:Couples do not report any issue feeling their partner's move on the bed. Our testing found movement was isolated well.

Off-gassing GOOD

WHAT USERS ARE SAYING:Customers rarely complain of off-gassing issues. In our examination, we noticed slight off-gassing that dissipated after 24 hours.

Conforming GOOD

WHAT USERS ARE SAYING:Customers and Tuck testing found the DreamCloud's firm feel doesn't conform to the body to a great degree, but it is on par with most hybrid models.

Sex VERY GOOD

WHAT USERS ARE SAYING:The DreamCloud is responsive and offers enough bounce without giving an excessive amount of rebound.

Temperature Neutrality GOOD

WHAT USERS ARE SAYING:Though it uses dense foams in its comfort layers, the DreamCloud's cover and coil support base help to keep airflow across the surface.

Edge Support FAIR

WHAT USERS ARE SAYING:Customers ocassionally complain of weaker edge support in the DreamCloud. Our tests backed this up. There is some roll-off with the bed as the perimeter is not reinforced at all.

Noise VERY GOOD

WHAT USERS ARE SAYING:Our testing found little to no noise emitted from the DreamCloud. Sleep silently on this mattress.

What Type of Sleeper Is Best Suited for a Dreamcloud Mattress?

Based on our customer feedback, the DreamCloud Mattress has received the following grades among sleepers of different weights and preferred sleep positions. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.

For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.

SLEEP POSITION LIGHT WEIGHT
Less than 130 LBS
AVERAGE WEIGHT
130 LBS - 230 LBS
HEAVY WEIGHT
Greater than 230 LBS
Side
LIGHT WEIGHT
Less than 130 LBS
Side
FAIR
AVERAGE WEIGHT
130 LBS - 230 LBS
Side
GOOD
HEAVY WEIGHT
Greater than 230 LBS
Side
GOOD
Back
LIGHT WEIGHT
Less than 130 LBS
Back
VERY GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Back
VERY GOOD
HEAVY WEIGHT
Greater than 230 LBS
Back
VERY GOOD
Stomach
LIGHT WEIGHT
Less than 130 LBS
Stomach
GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Stomach
GOOD
HEAVY WEIGHT
Greater than 230 LBS
Stomach
FAIR

Data from the our examination of the DreamCloud offers great ratings for all back sleepers. Using sleepers of three weight profiles, our testing process considered spinal alignment to be one of the DreamCloud’s top qualities for back sleepers no matter their weight. It should keep you supported and customer data doesn’t show any issues related to back pain.

As a sturdier hybrid that uses more material than other models in it’s category, the DreamCloud measures well if you’re heavier or larger. That said, bigger stomach sleepers occasionally report more sink in the midriff area, causing the spine to bend unnaturally.

Lighter side sleepers might find the bed too firm, leading to constriction in the shoulder area. But if you’re lighter and enjoy the firmer feel, don’t shy away from the DreamCloud.

Our testing process found the DreamCloud should also be great for you if…

  • You have a chronic injury in your back, shoulders, or hip region that needs lasting support.
  • You enjoy the floating feel of a mattress more than the hugging sink of memory foam.
  • You want hybrid quality at a manageable price.

Accolades/Awards

After the data collection and testing we’ve done, here are the categories where the DreamCloud mattress stood out:

Best Mattress for Back Sleepers – Editor’s Pick  |  Best Hybrid Mattress – Editor’s Pick  |  Best Mattress for Back Pain

What You Need to Know About the DreamCloud Mattress

Construction and Firmness

DreamCloud mattresses are available in a Medium Firm rating, which ranks as a 6.5 on our 1-10 firmness scale. The table below features a breakdown of layers and components for the DreamCloud mattress.

Product Name Firmness Rating Thickness Support Core Components Comfort Layer Components Cover Components
DreamCloud Mattress 6.5 (Medium Firm) 15″ 1/2″ 5 PCF Memory Foam
8″ Pocketed Coils with Foam Encasement
1 1/2″ 5 PCF Memory Foam
1/2″ Gel-infused Memory Foam
1 3/4″ Quilted Memory Foam
1/2″ Natural Latex
1/4″ Standard Memory Foam
2″ Hand-tufted Cashmere

Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.

Sizing and Pricing

Size Dimensions Height Price
Twin 39W” x 75L” 15″ This size is currently sold out, and prices are not available at this time
Twin Extra Long (XL) 39W” x 80L” 15″ This size is currently sold out, and prices are not available at this time
Full 54W” x 75L” 15″ $874
Queen 60W” x 80L” 15″ $1,199
King 76W” x 80L” 15″ $1,399
California King 72W” x 84L” 15″ $1,399

Availability: The DreamCloud mattress is exclusively available on the DreamCloud website. The company does not operate any locations, and the mattress is not sold in any other brick-and-mortar or online retailers (including Amazon.com). However, the company’s other bedding accessories (including toppers and comforters) may be available outside the DreamCloud website.

DreamCloud Coupons and Discounts

Sleep Trial and Warranty

Sleep trial 365 Nights
Refund Full
Warranty 25 Year Limited
Warranty Transfer Lifetime, Non Transferable
Trial period and full warranty details

Trial Period and Guarantee

DreamCloud offers a 365-night sleep trial for all mattresses sold.

  1. There is no mandatory break-in period. Customers may return or exchange the DreamCloud at any point during the 365-night sleep trial at no extra cost.
  2. In the event of a mattress return, DreamCloud will remove the mattress from the customer’s residence, and the company will cover all shipping and handling costs.
  3. Customers in Alaska and Hawaii are eligible for free returns.
  4. Customers may exchange their mattress if it is damaged during shipping. Customers should contact DreamCloud to initiate the exchange process.

Warranty

DreamCloud offers a lifetime warranty for all mattresses sold.

  1. For as long as the warranty is valid, DreamCloud will, at their sole option, repair or replace any mattress that is deemed defective. Warranty coverage for the DreamCloud mattress is as follows:
    • For the first 10 years, DreamCloud will replace or repair defective mattresses free of charge, and will waive all shipping and handling costs.
    • After 10 years, DreamCloud will replace or repair the mattress for a shipping fee of $100 ($50 each way); these fees will be waived if the mattress is determined to be defective.
  2. Warranty coverage is contingent on proper foundational support. According to the warranty, the mattress must be supported by ‘a firm, solid-surface, such as a bed base that is structurally capable of supporting the weight of the Mattress and user(s) for the entirety of its use.’ Improper support will void the warranty.
  3. In the event of a mattress defect, the owner may be asked to submit the mattress or mattress cover as proof of purchase. If the mattress is not returned, DreamCloud may require photo documentation of the defect.
  4. The warranty will cover the following defects:
    • Sagging or indentations in the sleep surface that measure one and half inches (1 1/2″) or deeper.
    • Physical flaws in the mattress that cause foams or other materials to split or crack.
    • Manufacturing flaws associated with the mattress cover.
  5. The warranty will not cover the following:
    • Sagging or indentations in the sleep surface that do not measure one and a half inches (1 1/2″) or deeper, or normal increases in foam softness that do not affect the conforming and pressure-relieving abilities of the mattress. These issues are considered standard wear and tear.
    • Repair or replacement requests associated with changes in the owner’s comfort preferences.
    • Burns, cuts, tears, stains, and other types of physical damage that directly result from owner misuse, improper cleaning, or inadequate foundational support.
  6. Repaired or replaced mattresses are subject to the same warranty as the original model, and a new warranty will not be issued.
  7. This warranty exclusively extends to original owners that purchase their mattress from DreamCloud or an authorized retailer. Those who buy or acquire their mattress from the original owner or a non-authorized retailer will not be eligible for warranty coverage.

Delivery

How is the mattress shipped? The DreamCloud mattress is compressed for shipping.
Where do they ship? DreamCloud ships to the contiguous United States, Alaska, and Hawaii.
Shipping Shipping is free for customers in the contiguous U.S., but customers in Alaska and Hawaii will be responsible for delivery surcharges.
Full shipping details

Delivery Policy

The delivery policy for DreamCloud is as follows:

  1. Standard mattress deliveries are coordinated through FedEx Ground. All DreamCloud mattresses are shipped from the company’s distribution center in Washington state. Customers should expect to receive their mattress within one to five business days. DreamCloud will notify customers if they should expect a delay.
  2. In addition to standard deliveries, DreamCloud offers White Glove delivery that includes in-home mattress assembly and packaging waste removal. White Glove personnel will also provide old mattress removal for customers, provided the old mattress is in sanitary condition.
  3. White Glove delivery costs $169, and old mattress removal will be included free-of-charge upon request. These charges are non-refundable in the event that a customer decides to return or exchange their mattress as part of the sleep trial.

Old Mattress Removal

Old mattress removal is available with White Glove delivery at no additional charge.

Company Information

Customer Service

7 out of 10 owner experiences show customers have had a positive experience with DreamCloud, irrespective of whether or not they liked their mattress.

Company History

DreamCloud launched in January 2018. Its parent company, Nectar Sleep, has been in business since 2017.

BBB Rating

B-

Physical Stores

DreamCloud does not operate any brick-and-mortar locations.

Contact DreamCloud

[email protected]  |  1-833-237-3269  |  DreamCloudSleep.com

Find DreamCloud on Social

Facebook  |  Instagram  |  Twitter

How Does the DreamCloud Compare to Other Beds?

In order for you to get a feel for how the DreamCloud ranks among similarly priced and constructed hybrid mattresses, we selected a few models to compare against.

Check out our selections below to track the differences and comparison points between the DreamCloud and it’s nearest competitors – Tomorrow Sleep, Sapira, Nest Alexander Signature Hybrid, and the WinkBed.

Similar mattress options

Tomorrow MattressThe SapiraAlexander HybridWinkBed
MODELS Tomorrow MattressThe SapiraAlexander HybridWinkBed
MATTRESS TYPE HybridHybridHybridInnerspring
PRICE (Queen) $890.00$1,475$1,199$1,299
FIRMNESS OPTION YNPlush, Medium, Luxury FirmY
AVAILABILITY onlineonlineonline, in-storeonline
SLEEP TRIAL 365 night100 nightLifetime (50% exchanges after 100 nights)120 night
WARRANTY LENGTH 10 Year, Limited10 Year, LimitedLifetimeLifetime
BUY BUY NOWBUY NOWBUY NOWBUY NOW
Full mattress options chart