Brooklyn Bedding Mattress Reviews

The Tuck team collected all of the data possible on the Brooklyn Bedding mattress lines but there aren’t enough verified customer experiences for their current models for us to give sleeper ratings for this review at this time. This research is supported by you, our readers, through our independently chosen links, which earn us a commission. Read more about what we do here.

What You Need to Know about Brooklyn Bedding Mattresses

Mattress Type and Components:

  • Brooklyn Bedding offers three mattresses at this time:
    • The Brooklyn Bowery is a mixed foam mattress. The comfort system features a top layer of gel-infused Energex polyfoam and a bottom layer of transitional polyfoam. The support core is constructed from high-density polyfoam.
    • The Brooklyn Signature, also known as the #BestMattressEver, is a hybrid mattress with two comfort system components: a top layer of gel-infused TitanFlex polyfoam, and a bottom layer of high-density TitanFlex polyfoam. The support core is constructed with 1,024 pocketed coils. This mattress is available with three firmness options.
      • Please note that construction of the #BestMattressEver has changed (as of 2018). This is no longer an all-foam model, nor is it made with layers of blended latex in the comfort layer.
    • The Brooklyn Aurora is a hybrid mattress. The comfort layer is topped with a copper-infused phase-change cover, and features layers of polyfoam and memory foam in the comfort system. The support core is constructed with pocketed coils and a layer of base polyfoam, and the cover is a circular knit. This mattress is available with three firmness options.
    • All three mattresses feature a quilted polyfoam cover with a cotton top.

Pros:

  • Multiple firmness options for Brooklyn Signature and Brooklyn Aurora.
  • Free shipping in the contiguous U.S.
  • A+ rating with the Better Business Bureau.

Cons:

  • Inconsistent customer service.
  • 30-night break-in period required for sleep trial.
  • Unknown mattress lifespan due to limited product history.

Product and Price Range: Brooklyn Bedding mattresses are available in six sizes: Twin, Twin XL, Full, Queen, King, and California King. Prices depend on size and model, but different firmness options do not affect the price. All Brooklyn Bedding mattresses are manufactured in the U.S.

Main Competitors: Brooklyn Bedding’s main competitors include specialty foam and hybrid mattress models that are primarily sold online.
Availability: Brooklyn Bedding mattresses are sold on the company’s website, but current Brooklyn Bedding models are not yet available for purchase on Amazon.com or other online retailers. Brooklyn Bedding operates nine brick-and-mortar showrooms in the state of Arizona.
Amazon rating: Current mattress models from Brooklyn Bedding are not available on Amazon.com.
BBB rating: A+

Brooklyn Bedding Mattress Sleep Ratings

At this time, we have not received enough customer reviews for Brooklyn Bedding’s three current mattresses to calculate accurate sleep ratings for categories like durability, motion isolation, and temperature neutrality. We will update this section as soon as possible.

Brooklyn Bedding Price Comparison

Brooklyn Bedding Pricing and Delivery Details

The first table looks at the length, width, and height dimensions for each size available for Brooklyn Bowery, Brooklyn Signature, and Brooklyn Aurora mattresses.

SizeDimensions Height
Twin39W” x 75L”10″ (Bowery)
11.5″ (Signature)
13 1/2″ (Aurora)
Twin Extra Long (XL)39″W × 80″L10″ (Bowery)
11.5″ (Signature)
13 1/2″ (Aurora)
Full 54″W × 75″L10″ (Bowery )
11.5″ (Signature)
13 1/2″ (Aurora)
Queen60″W x 80″L10″ (Bowery)
11.5″ (Signature)
13 1/2″ (Aurora)
King76″W x 80″L10″ (Bowery)
11.5″ (Signature)
13 1/2″ (Aurora)
California King72″W x 84″L10″ (Bowery)
11.5″ (Signature)
13 1/2″ (Aurora)

Next, let’s look at current prices for both Brooklyn Bedding mattresses in all available sizes .

SizeBrooklyn Bowery PriceBrooklyn Signature PriceBrooklyn Aurora Price
Twin$449$599$999
Twin Extra Long (XL)$499$649$1,199
Full $599$799$1,499
Queen$699$949$1,699
King$849$1,149$1,999
California King$849$1,149$1,999

How Is the Mattress Shipped?: The mattress is compressed, vacuum-sealed, and shipped in a box. The shipping boxes for both Brooklyn Bedding mattresses measure 19W” x 45L” x 19H”.
Where Do They Ship?: Brooklyn Bedding ships mattresses to addresses in the U.S. (including Alaska and Hawaii) and Canada.
Delivery Fee: No charge in the continental U.S.; shipping starts at $250 for deliveries to Alaska and Hawaii, and $270 for deliveries to Canada.

Delivery Policy: The delivery policy for Brooklyn Bedding mattresses is as follows:

  1. All Brooklyn Bedding orders require one to three business days for processing.
  2. Brooklyn Bedding ships mattresses in the U.S. and Canada using FedEx Ground. Processing requires two to three business days, and estimated delivery times are three to five business days after processing is complete.
  3. Tracking numbers are created at the time of purchase, but will not be fully activated until FedEx processes the package at one of their warehouses. This means that the tracking number may not be available for at least one to two days after purchase.   
  4. Customers may choose expedited shipping for their mattress. In order to do so, they must contact Brooklyn Bedding by phone.
  5. Shipping is free for standard-size mattresses, but custom orders may incur extra shipping charges.

Old Mattress Removal: Because FedEx provides their deliveries, Brooklyn Bedding does not offer removal services for old mattresses.

Brooklyn Bedding Product Specifications and Firmness

The Brooklyn Signature and Brooklyn Aurora mattresses are each available in three different firmness options: Soft, Medium Firm, and Firm. All Brooklyn Bowery mattresses are Medium firmness, or a 5 out of 10 on the Tuck firmness scale. The table below includes a full breakdown of all three mattresses.

Mattress NameFirmness RatingThicknessSupport Core ComponentsComfort Layer ComponentsCover Components
Brooklyn Bowery5 (Medium)10″5″ HD Polyfoam3″ Gel Polyfoam
2″ Polyfoam
Quilted Polyfoam with Cotton Top
Brooklyn Signature3 (Soft)11.5″6″ HD Polyfoam2″ Gel-infused Polyfoam
2″ Polyfoam
Quilted Polyfoam with Cotton Top
6 (Medium Firm)
8 (Firm)
Brooklyn Aurora3 (Soft)13 1/2″8″ Pocketed Coils
1″ HD Polyfoam
1 1/2″ Copper-infused Phase-change Polyfoam
2″ Polyfoam
1″ Gel Memory Foam
Quilted Polyfoam with Cotton Top
6 (Medium Firm)
8 (Firm)

Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.

Brooklyn Bedding Weight Comparison

What Type of Sleeper Is Best Suited for a Brooklyn Bedding Mattress?

At this time, Tuck.com has not received enough customer feedback to accurately evaluate Brooklyn Bedding’s three current mattresses based on sleep position and sleeper weight. We will update this section as soon as possible.

In the meantime, please note that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress. For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.

The following table lists our average grades for memory foam mattresses based on different sleeper positions and weights.

Mattress TypeSleep PositionLightweight Sleeper Rating (Less than 130 lbs)Average Weight Sleeper Rating (130 to 230 lbs)Heavyweight Sleeper Rating (More than 230 lbs)
FoamSideGoodVery GoodFair
BackVery GoodVery GoodGood
StomachGoodFairFair
HybridSideGoodGoodGood
BackVery GoodVery GoodGood
StomachGoodFairFair

Brooklyn Bedding Company Information

Customer Service: 6 out of 10 owner experiences show customers have had a positive experience with Brooklyn Bedding, irrespective of whether or not they liked their mattress.
BBB rating: A+
Company History: Brooklyn Bedding, LLC was founded in 2009; its parent company, R&S Mattress, first launched in 1995. The company’s current product line launched in 2018.
Physical Stores: Brooklyn Bedding hosts brick-and-mortar showrooms in the following Arizona cities: Scottsdale, Queen Creek, Tempe, Mesa, Fountain Hills, Surprise, Phoenix, Glendale, and Casa Grande.
Corporate Address:
4455 W. Camelback Rd.
Phoenix, AZ 85031
Phone Number: 1-888-210-8751
Contact Email: Online chat form
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Sleep Trial and Warranty Information

Trial Period and Guarantee: Brooklyn Bedding offers a 120-night sleep trial for both mattresses:

  1. The sleep trial begins on the date that the mattress is received.
  2. There is a mandatory 30-night break-in period. Customers must test out the mattress for at least 30 nights before they will be eligible to exchange the mattress or return it for a full refund.
  3. Customers may only participate in the sleep trial once per calendar year.
  4. Shipping fees, including expedited shipping charges, are non-refundable.

Warranty: Brooklyn Bedding offers a 10-year non-prorated warranty:

  1. Warranty coverage begins on the date of purchase. Brooklyn Bedding will, at their sole option, repair or replace mattresses with defects for as long as the warranty is valid.
  2. Brooklyn Bedding mattresses are designed for use with bed frames with ‘solid support with little to no give’. These include ‘slatted wood or metal foundations with slats no more than 4? apart, wood or metal box foundations, and solid wood or metal platforms’. The warranty will be voided if an improper foundation is used to support the mattress. Improper foundations include box springs that are more than five years old and/or lack solid support, and slatted wood or metal foundations with slats that span more than 4″ apart.
  3. The warranty will cover the following product defects:
    • Sagging or body indentations that measure one inch (1″) or deeper.
    • Defects in the mattress that cause the material to split or crack.
  4. The warranty will not cover the following:
    • Sagging or indentations that do not measure one inch (1″) or deeper, normal increases in softness of the mattress material, or normal decreases in shape recovery. These issues are all considered standard wear and tear.
    • Stains, burns, and other types of physical damage that occur due to owner misuse, improper cleaning, or inadequate foundational support.
  5. Brooklyn Bedding may refuse to repair or replace a mattress or mattress component if the mattress is deemed ‘unsanitary’.
  6. The warranty is exclusively available to the original owner. Anyone who purchases the mattress from the owner does so ‘as is’, and will not receive warranty coverage

Similar Mattress Options

The comparison table below lists product details about Brooklyn Bedding mattresses and four other brands that sell polyfoam and/or hybrid mattress models online at mid-range price-points.

BrandBedInABoxHelixLeesaTomorrow SleepBrooklyn Bedding
Model(s)PacBed Original, PacBed Lite, Azul, Serenity, Adagio, Silk Symphony & TranquilityHelix MattressLeesa MattressTomorrow MattressBrooklyn Bowery, Brooklyn Signature & Brooklyn Aurora
Mattress TypesFoam
Hybrid
HybridFoamHybridFoam
Hybrid
Price Range$399 to $2,598 (Foam)
$950 to $1,899 (Hybrid)
$600 to $1,245$525 to $940$450 to $1,100$449 to $899 (Foam)
$599 to $1,999 (Hybrid)
Thickness Range9″ to 14″ (Foam)
13″ (Hybrid)
10″10″10″10″ (Foam)
10″ or 13 1/2″ (Hybrid)
Firmness OptionsSoft
Medium
Medium Firm
Firm
Medium Soft to Medium Firm (customizable)Medium FirmMedium Soft
Medium Firm
Soft
Medium
Medium Firm
Firm
AvailabilityOnlineOnlineOnline
In-store
OnlineOnline
In-store
Sleep Trial120 nights100 nights100 nights365 nights120 nights
Warranty Length20 years10 years10 years10 years10 years
Tuck Customer Satisfaction Rating83% to 85% (Foam)
83% (Hybrid)
(1,568 customer reviews)
71% (226 customer reviews)77% (1,012 customer reviews)77% (498 customer reviews)Insufficient data at this time