Tempur-Pedic Memory Foam Mattress Reviews

Based on 2,934 verified customer experiences from 638 unique sources.

What You Need to Know about the Tempur-Pedic Mattress

Mattress Type and Components: Tempur-Pedic offers memory foam mattresses that are part of two exclusive collections, as well as two standalone models.

  • The Cloud collection features six mattress models ranked below in order of price-point. All six models feature memory foam comfort systems, polyfoam support cores, and polyester covers.
    • Cloud Prima (10″)
    • Cloud Supreme (11 1/2″)
    • Cloud Elite (12 1/2″)
    • Cloud Luxe (13 1/2″)
    • Cloud Supreme Breeze (11 1/2″)
    • Cloud Luxe Breeze (13 1/2″)
  • The Contour collection features four individual models ranked below in order of price-point. Like the Cloud collection, the Contour mattresses are constructed with memory foam comfort layers, polyfoam support core, and polyester covers.
    • Contour Supreme (11 1/2″)
    • Contour Elite (12 1/2″)
    • Contour Rhapsody Luxe (13 1/2″)
    • Contour Elite Breeze (12 1/2″)
  • The TEMPUR-Legacy mattress, which measures 10 inches thick), features a memory foam comfort layer and a support core constructed from convoluted polyfoam. The cover is made of polyester.
  • The GrandBed mattress, measuring 15 inches thick, has a memory foam comfort system, a polyfoam support core, and a cover made from a blend of silk and cashmere.

Pros:

  • Multiple thickness and firmness options
  • Above-average durability
  • Close conforming, very good motion isolation, and no noise
  • $25 White Glove delivery included with all orders

Cons:

  • Above-average price-points
  • High off-gassing potential
  • Weak edge support
  • 30-night break-in required for sleep trial

Product and Price Range: Tempur-Pedic memory foam mattresses are available in a total of six sizes: Twin, Twin XL, Full, Queen, King, and California King. Please note that some models are not sold in all six sizes. Prices vary by size and model; a full size-by-size price breakdown is found in the ‘Pricing and Delivery Details’ section. Tempur-Pedic mattresses are manufactured in the United States and El Salvador.

Customer Satisfaction Rating: 71% (Cloud) and 74% (Contour); we have not received enough customer data to generate satisfaction ratings for the TEMPUR-Legacy or GrandBed.
Calculated from: 2,934 customer experiences from 638 individual sources.

Main Competitors: Tempur-Pedic’s primary competitors include other manufacturers of memory foam mattresses sold at relatively high price-points, as well as brands with strong online and brick-and-mortar presences.
Availability: Tempur-Pedic mattresses are available on the Tempur-Pedic website, as well as Amazon.com and other select online retailers. The company operates a brick-and-mortar showroom in Natick, Massachusetts, and Tempur-Pedic models are sold in other physical stores nationwide.
Amazon rating: The following Tempur-Pedic memory foam models are sold on Amazon.com with customer ratings: TEMPUR-Legacy (5.0), Contour Supreme (4.6), Cloud Prima (4.2), Cloud Breeze (1.0)
BBB rating: A+

Tempur-Pedic Memory Foam Customer Satisfaction Rating Comparison

Tempur-Pedic Memory Foam Mattress Sleep Ratings

Please note that we do not have enough data to provide ratings for the TEMPUR-Legacy or GrandBed mattresses. We will update this section once we receive sufficient feedback for these models.

CategoryCriteriaTempur-Pedic RatingWhat Tempur-Pedic Users Say
Customer SatisfactionBased on data collection, this is an overall customer sentiment regarding Tempur-Pedic memory foam mattresses.71% (Cloud)
74% (Contour)
Tempur-Pedic memory foam mattresses have earned customer satisfaction ratings that are on par with the ratings for all memory foam models (72.5%)
Durability Memory foam is engineered to provide a comfortable, conforming sleep surface that retains its original shape over time, but indentations are to be expected.Very Good (all models)According to owners, Tempur-Pedic mattresses typically perform for at least seven years, which is better-than-average compared to competing memory foam mattress models.
Motion IsolationMemory foam mattresses have been touted for superior motion isolation, which means that motion does not occur throughout the mattress when someone gets up or shifts their position.Very Good (all models)Tempur-Pedic memory foam mattresses vary somewhat in terms of their ability to absorb and minimize transfer, but most isolate motion to a significant extent.
Sex Memory foam is not very responsive and has little to no bounce. As a result, memory foam models may not be as good for sex as other mattress options. Fair (all models)Like most memory foam mattresses, Cloud and Contour models may not be responsive or bouncy enough for some couples.
ConformingMemory foam mattresses are engineered to conform to the sleeper’s figure, creating a cradle-shaped impression that aligns the spine and targets pressure points.Very Good (all models)Cloud and Contour owners report close body contouring and above-average pressure relief, particularly among side- and back-sleepers.
Temperature NeutralityMemory foam retains more body heat than other mattress materials, and users often ‘sleep hot’ as a result.Fair (all models)Cloud and Contour mattresses can trap heat and sleep fairly warm, which is typical of all-foam models.
Off-gassingSome mattresses emit particles when they are unpackaged, accompanied by unpleasant ‘off-gassing’ smells that can last for days.Poor (all modes)Off-gassing is a chief complaint among Tempur-Pedic memory foam mattress owners, with some claiming the odors are long-lasting.
Edge SupportBecause of their construction, memory foam mattresses often feature little to no edge support.Poor (all models)The Cloud and Contour mattresses offer minimal support in places where people sit, and many owners report sinkage at the edges.
NoiseMemory foam mattresses create little to no noise, due to their lack of springs, coils, and other metal componentsExcellent (all models)All mattresses in the Cloud and Contour collections are virtually silent when bearing weight.
Ease of Moving and RotatingAll mattresses are relatively heavy, but some are more unwieldy and difficult to move than others.Fair (all models)Ease of moving varies by model, but most Cloud and Contour mattresses are heavier-than-average for memory foam models.

Tempur-Pedic Price Comparison

Tempur-Pedic Pricing and Delivery Details

The first table lists width, length, and height dimensions for each Tempur-Pedic memory foam mattress in each available size.

SizeDimensions Height Availability Notes
Twin38W” x 74L”10 to 11 1/2″ (Cloud)Only available for Cloud Prima and Cloud Supreme
Twin Extra Long (XL)38W x 80L”10″ (TEMPUR-Legacy)
10 to 13 1/2″ (Cloud)
11 1/2″ to 13 1/2″ (Contour)
Not available for the GrandBed
Full53W” x 74L”11 1/2″ to 13 1/2″ (Cloud)
11 1/2″ to 12 1/2″ (Contour)
Only available for Cloud Supreme, Cloud Elite, Cloud Supreme Breeze, Contour Supreme, and Contour Elite
Queen60W” x 80L”10″ (TEMPUR-Legacy)
10 to 13 1/2″ (Cloud)
11 1/2″ to 13 1/2″ (Contour)
15″ (GrandBed)
Available for all models
King76W” x 80L”10″ (TEMPUR-Legacy)
10 to 13 1/2″ (Cloud)
11 1/2″ to 13 1/2″ (Contour)
15″ (GrandBed)
Available for all models
California King72W” x 84L”10″ (TEMPUR-Legacy)
10 to 13 1/2″ (Cloud)
11 1/2″ to 13 1/2″ (Contour)
15″ (GrandBed)
Available for all models

The next table lists current prices for all Tempur-Pedic memory foam models in each available size.

ModelTwinTwin XLFullQueenKing Cali King
TEMPUR-Cloud Prima$1,299$1,299$1,649$1,799$2,499$2,499
TEMPUR-LegacyN/A$1,799N/A$2,299$2,999$2,999
TEMPUR-Cloud Supreme$2,099$2,099$2,449$2,599$3,299$3,299
TEMPUR-Contour Supreme$2,099$2,099$2,449$2,599$3,299$3,299
TEMPUR-Contour EliteN/A$2,799$3,149$3,299$3,999$3,999
TEMPUR-Cloud EliteN/A$2,799$3,149$3,299$3,999$3,999
TEMPUR-Contour Rhapsody LuxeN/A$3,299N/A$3,799$4,499$4,499
TEMPUR-Cloud LuxeN/A$3,299N/A$3,799$4,499$4,499
TEMPUR-Cloud Supreme BreezeN/A$3,299$3,649$3,799$4,499$4,499
TEMPUR-Contour Elite BreezeN/A$3,799N/A$4,299$4,999$4,999
TEMPUR-Cloud Luxe BreezeN/A$4,299N/A$4,799$5,499$5,499
GrandBedN/AN/AN/A$7,499$8,599$8,599

How Is the Mattress Shipped?: Tempur-Pedic mattresses are wrapped in plastic but not compressed for shipping.
Where Do They Ship?: Tempur-Pedic delivers mattresses to all 50 states.
Delivery Fee: Customers who order Tempur-Pedic mattresses must pay a $25 delivery charge. Tempur-Pedic deliveries include in-home assembly, packaging waste disposal, and old mattress removal.

Delivery Policy: The delivery policy for Tempur-Pedic is as follows:

  1. Tempur-Pedic couriers perform all deliveries. For a delivery fee of $25, customers receive White Glove delivery, which includes in-home mattress assembly, packaging waste disposal, and old mattress removal at no additional charge.
  2. Most customers receive their mattress delivery within 10 to 14 business days.
  3. An adult 18 years or older must be at the shipping address to sign for the delivery.
  4. Tempur-Pedic requests that customers note any ‘special delivery conditions‘, such as multiple flights of stairs.
  5. Tempur-Pedic does not deliver mattresses to Air/Army Post Offices (APOs) or Fleet Post Offices.  

Old Mattress Removal: Old mattress removal is included upon request with standard $25 deliveries at no additional charge.

Tempur-Pedic Product Specifications and Firmness

The firmness of a Tempur-Pedic memory foam mattress will vary by selected model, but none of the mattresses are available with more than one firmness option. A breakdown of firmness, thickness, and construction specifications is found in the table below. Please note that Tempur-Pedic does not disclose certain specs, such as individual layer thickness or foam densities.

Tempur-Pedic CollectionModelFirmness ThicknessSupport Core ComponentsComfort Layer ComponentsCover Components
CloudCloud Prima5 (Medium)10″PolyfoamMemory FoamPolyester
Cloud Supreme4 (Medium Soft)11 1/2″PolyfoamMemory FoamPolyester
Cloud Elite3 (Soft)12 1/2″PolyfoamMemory FoamPolyester
Cloud Luxe3 (Soft13 1/2″PolyfoamMemory FoamPolyester
Cloud Supreme Breeze4 (Medium Soft)11 1/2″PolyfoamMemory FoamPolyester
Cloud Luxe Breeze3 (Soft)13 1/2″PolyfoamMemory FoamPolyester
ContourContour Supreme8 (Firm)11 1/2″PolyfoamMemory FoamPolyester
Contour Elite7 (Firm)12 1/2″PolyfoamMemory FoamPolyester
Contour Rhapsody Luxe6 (Medium Firm)13 1/2″PolyfoamMemory FoamPolyester
Contour Elite Breeze7 (Firm)12 1/2″PolyfoamMemory FoamPolyester
TEMPUR-Legacy4 (Medium Soft)10″Convoluted PolyfoamMemory FoamPolyester
GrandBed4 (Medium Soft)15″PolyfoamMemory FoamSilk and Cashmere

Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.

What Type of Sleeper Is Best Suited for a Tempur-Pedic Memory Foam Mattress?

Based on our customer feedback, Tempur-Pedic memory foam mattresses in the Cloud and Contour collections received the following grades among sleepers of different weights and preferred sleep positions. We have not received enough data to generate ratings for the TEMPUR-Legacy or the GrandBed at this time. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.

Tempur-Pedic CollectionSleep PositionLightweight Sleeper Rating (Less than 130 lbs)Average Weight Sleeper Rating (130 to 230 lbs)Heavyweight Sleeper Rating (More than 230 lbs)
Cloud (Memory Foam)SideVery GoodGoodFair
BackVery GoodVery GoodGood
StomachGoodFairPoor
Contour (Memory Foam)SideFairVery GoodVery Good
BackGoodVery GoodVery Good
StomachPoorFairGood

For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.

Tempur-Pedic Company Information

Customer Service: 7 out of 10 owner experiences indicate customers have had a positive experience with Tempur-Pedic, irrespective of whether or not they liked their mattress.
BBB rating: A+
Company History: Tempur-Pedic, Inc. was founded in 1992 when the original Tempur-Pedic mattress manufacturer ? Sweden’s Fagerdala World Foams ? relocated to the United States. In 1999, Tempur-Pedic, Inc., Fagerdala World Foams, and seven other companies merged to create Tempur International, which was renamed to Tempur-Pedic International Inc. in 2002. In 2012, Tempur-Pedic merged with the Sealy Corporation; despite the merger, both companies are considered separate entities.
Physical Stores: Tempur-Pedic owns and operates a brick-and-mortar showroom in Natick, Massachusetts. The mattresses are also available at authorized retail stores across the country.
Corporate Address:
1000 Tempur Way
Lexington, KY 40511
Phone Number:
For shoppers: 888-811-5053
For customer service and information about orders: 800-821-6621
Contact Email: Online form
Company Website:https://www.tempurpedic.com
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Sleep Trial and Warranty Information

Trial Period and Guarantee: Tempur-Pedic offers a 90-night sleep trial for all mattress orders.

  1. This sleep trial includes a mandatory 30-night break-in period. Customers will not qualify for a full refund until they have tested out their mattress for at least 30 nights.
  2. Customers who request a return will receive a full refund minus any shipping charges.

Warranty: Tempur-Pedic offers a 10-year limited warranty.

  1. This warranty is entirely nonprorated.
  2. The Tempur-Pedic warranty covers the repair costs of a defective mattress, and will issue a full product refund in the event of a mattress replacement. However, the owner is responsible for transportation charges for all repairs or replacements.
  3. Owners who choose to replace a defective mattress with an upgrade model must pay the difference between the original and the replacement.
  4. Warranty coverage is available to customers who purchase their mattress from an authorized Tempur-pedic retailer, but coverage does not extend to unauthorized third-party resellers found on sites such as Amazon.com, eBay, or Craigslist.
  5. Warranty coverage is not available for floor or demo models.
  6. The warranty will be voided if a proper foundation is not used to support the mattress. According to Tempur-Pedic, proper support includes center support and five to six legs for Queen, King, and California sizes, or at least four legs for Twin, Twin Long, and Double sizes. Tempur-Pedic also recommended using a ‘slatted style bed frame’ for Queen, King, and California King sizes.
  7. The Tempur-Pedic mattress warranty covers the following product defects:
    • Deterioration to the mattress surface that causes indentations measuring 3/4″ or deeper, provided the indentation does not occur due to improper foundational support.
    • Physical defects in the Tempur-Pedic that cause the mattress to split or crack despite proper usage and support.
    • Manufacturing defects related to the zipper cover. Please note that, if the cover is replaced, Tempur-Pedic may option to provide a cover with a different color or design from the original.
  8. The warranty will not cover the following:
    • Indentations that are less than 3/4″ deep. These are considered normal wear and tear.
    • ‘Normal increase in softness’ in the mattress that does not affect its conforming or pressure-relieving abilities.
    • Repair or replacement requests that occur due to changes in the owner’s comfort preferences.
    • Burns, cuts, tears, stains, and other types of damage that do not occur during the manufacturing, shipping, or in-home assembly stages, and are a direct result of misuse by the owner.
    • Damage that occurs due to improper foundational support.
    • Repairs or replacements for floor or demo models sold at discounted prices.
  9. A new warranty will not be issued for replacement mattresses; rather, the coverage will continue until the original mattress warranty expires.
  10. The warranty is exclusively offered to the original purchaser. Anyone who acquires or buys the mattress from the owner or a nonauthorized retailer will not receive warranty coverage.

Similar Mattress Options

Lastly, let’s look at some mattress models that are comparable to Tempur-Pedic’s current selection. The following four brands offer all-foam models online, as well as in stores. To learn more about these brands, please click the links in the top row of the table.

BrandAmerisleepCasperLeesaNest BeddingTempur-Pedic
Model(s)AS1
AS2
AS3
A4
AS5
The Essential & The CasperLeesa MattressAlexander Signature
Love & Sleep
Cloud Collection
Contour Collection
TEMPUR-Legacy
GrandBed
Mattress TypeMemory foamMixed foamMixed foamMemory FoamMemory foam
Price Range$849 to $2,249$350 to $1,195$525 to $1,070$399 to $1,399$1,299 to $8,599
Thickness Range10″
12″
14″
8 1/2″
10″
10″11″ to 12 1/2″10″ to 15″
Firmness OptionsSoft
Medium Soft
Medium
Medium Firm
Firm
Medium
Firm
Medium Medium
Medium Firm
Firm
Soft
Medium Soft
Medium
Medium Firm
Firm
AvailabilityOnline
In-store
Online
In-store
Online
In-store
Online
In-store
Online
In-store
Sleep Trial100 nights100 nights100 nights100 nights90 nights
Warranty Length20 years10 years10 years20 years10 years
Tuck Customer Satisfaction Rating69% (AS2)
71% (AS1)
73% (AS4)
75% (AS5)
82% (AS3)

 

69% to 72%
(1,032 customer reviews)
77% (74 customer reviews)74% (Alexander Signature)
76% (Love & Sleep)
(642 customer reviews)
71% (Cloud)
74% (Contour)
(2,934 customer reviews)