Tempur-Pedic Flex Hybrid Mattress Review

Our Review Process | Disclosure

 

The Tuck team collected and analyzed 510 verified customer experiences from 12 unique sources and spent over 40 hours testing this mattress in our lab for this review. This research is supported by you, our readers, through our independently chosen links, which earn us a commission. Read more about what we do here.

Quick Overview

The Tempur-Pedic Flex Hybrid Mattress is a line of hybrid mattresses.  Four different mattresses make up the line including the Flex Prima at 10″ in height, the Flex Supreme (11.5″), the Flex Elite (12.5″) and the Flex Supreme Breeze (11.5″).

Our review of the Tempur-Pedic Flex Hybrid mattress line found a luxury feel that we haven’t seen with too many other mattresses.  Each mattress making use of a pocketed coil support system along with a multi layer memory foam comfort system gives you the support at bounce of a traditional innerspring, while limiting motion with the pocketed coils.  The memory foams do an excellent job of conforming to the body of the sleeper.  Tempur-Pedic is a widely known brand in the mattress space, and this line of mattresses shows exactly why that is.

Read on for our full review of the Tempur-Pedic Flex Hybrid collection, including sleeper and performance ratings, who we recommend this bed to, and everything else you need to know about the mattress.

Pros
  • Multiple options within same line of mattress for both height and firmness
  • Great durability
  • Very Good edge support
  • Very Good motion isolation and pressure relief
  • $25 White Glove delivery
  • A+ rating from the Better Business Bureau
Cons
  • Above average price point
  • Some potential for off-gassing
  • Mandatory 30 day break-in period for sleep trial

Ratings and Recommendations

Hybrid
Multiple Firmness Options
Expensive
Good for Sex
Back
Full sleep ratings
CATEGORY RATING WHAT USERS ARE SAYING
Durability VERY GOOD

WHAT USERS ARE SAYING:Durability is above-average for Tempur-Pedic hybrids, with the average Flex model performing for at least seven years.

Motion Isolation VERY GOOD

WHAT USERS ARE SAYING:Most hybrids offer some motion isolation, but Flex hybrids absorb and minimize transfer to a much greater extent.

Off-gassing POOR

WHAT USERS ARE SAYING:Most Flex owners report some off-gassing, but the odors tend to dissipate within a few days of unpackaging.

Conforming VERY GOOD

WHAT USERS ARE SAYING:Conforming experience varies by Tempur-Pedic hybrid model, but most Flex mattresses contour closely and alleviate a fair amount of pain and pressure.

Sex VERY GOOD

WHAT USERS ARE SAYING:The hybrids in Tempur-Pedic’s Flex collection are responsive and bouncy enough for most couples.

Temperature Neutrality VERY GOOD

WHAT USERS ARE SAYING:Owners claim that their Flex hybrids sleep fairly cool, but the memory foam may retain some body heat.

Edge Support EXCELLENT

WHAT USERS ARE SAYING:According to owners, the Flex hybrids from Tempur-Pedic provide fairly sturdy edge support, but some sinkage has been reported.

Noise EXCELLENT

WHAT USERS ARE SAYING:The hybrids in the Flex collection may produce some creaking, but for the most part these models are relatively quiet.

What Type of Sleeper Is Best Suited for a Tempur-Pedic Flex Hybrid Mattress?

Based on our customer feedback, the Tempur-Pedic Flex Hybrid Mattress has received the following grades among sleepers of different weights and preferred sleep positions. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.

For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.

SLEEP POSITION LIGHT WEIGHT
Less than 130 LBS
AVERAGE WEIGHT
130 LBS - 230 LBS
HEAVY WEIGHT
Greater than 230 LBS
Side
LIGHT WEIGHT
Less than 130 LBS
Side
GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Side
VERY GOOD
HEAVY WEIGHT
Greater than 230 LBS
Side
GOOD
Back
LIGHT WEIGHT
Less than 130 LBS
Back
VERY GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Back
VERY GOOD
HEAVY WEIGHT
Greater than 230 LBS
Back
VERY GOOD
Stomach
LIGHT WEIGHT
Less than 130 LBS
Stomach
VERY GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Stomach
VERY GOOD
HEAVY WEIGHT
Greater than 230 LBS
Stomach
VERY GOOD

As you can see, the Tempur-Pedic Flex Hybrid mattress is a great choice for back sleepers of all weight categories, and performs quite well for those who sleep on their side.  Special care should be taken to be sure that your body composition and sleep preferences match the model of the Tempur-Pedic Flex Hybrid line that best suits your needs.

Our testing process found the Tempur-Pedic Flex Hybrid should also be great for you if…

  • You’re looking high quality components in a true hybrid mattress
  • You want to purchase from a well established brand who has been around for years
  • You want the ability to choose between four different mattress heights and firmness options
  • You sleep with a partner and want to limit the movement you feel on the bed.

Accolades/Awards

After the data collection and testing we’ve done, here are the categories where the Tempur-Pedic Flex Hybrid mattress stood out:

What You Need to Know About the Tempur-Pedic Flex Hybrid Mattress

Construction and Firmness

The firmness of a Tempur-Pedic hybrid will depend on the selected model. The table below lists firmness, thickness, and construction specifications for the four Flex hybrids. Please note that Tempur-Pedic does not disclose certain mattress specs, such as individual layer thicknesses or foam densities.

Product Name Firmness Options Thickness Support Core Components Comfort Layer Components Cover Components
TEMPUR-Flex Prima 6 (Medium Firm) 10″ Pocketed Coils Memory Foam Polyester
TEMPUR-Flex Supreme 5 (Medium) 11 1/2″ Pocketed Coils Memory Foam Polyester
TEMPUR-Flex Elite 4 (Medium Soft) 12 1/2″ Pocketed Coils Memory Foam Polyester
TEMPUR-Flex Supreme Breeze 5 (Medium) 11 1/2″ Pocketed Coils Memory Foam Polyester

Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.

Sizing and Pricing

The first table lists width, length, and height dimensions for all current Tempur-Pedic hybrids in each available size.

Size Dimensions Height Availability Notes
Twin 38W” x 74L” 10″ (Flex Prima)
11 1/2″ (Flex Supreme)
Not available for Flex Elite or Flex Supreme Breeze
Twin Extra Long (XL) 38W x 80L” 10″ (Flex Prima)
11 1/2″ (Flex Supreme and Flex Supreme Breeze)
12 1/2″ (Flex Elite)
Available for all models
Full 53W” x 74L” 10″ (Flex Prima)
11 1/2″ (Flex Supreme and Flex Supreme Breeze)
12 1/2″ (Flex Elite)
Available for all models
Queen 60W” x 80L” 10″ (Flex Prima)
11 1/2″ (Flex Supreme and Flex Supreme Breeze)
12 1/2″ (Flex Elite)
Available for all models
King 76W” x 80L” 10″ (Flex Prima)
11 1/2″ (Flex Supreme and Flex Supreme Breeze)
12 1/2″ (Flex Elite)
Available for all models
California King 72W” x 84L” 10″ (Flex Prima)
11 1/2″ (Flex Supreme and Flex Supreme Breeze)
12 1/2″ (Flex Elite)
Available for all models

The next table lists current prices for Tempur-Pedic hybrids in each available size.

Model Twin Twin XL Full Queen King Cali King
TEMPUR-Flex Prima $1,499 $1,499 $1,849 $1,999 $2,699 $2,699
TEMPUR-Flex Supreme $2,299 $2,299 $2,649 $2,799 $3,499 $3,499
TEMPUR-Flex Elite N/A $2,999 $3,349 $3,499 $4,199 $4,199
TEMPUR-Flex Supreme Breeze N/A $3,299 $3,649 $3,799 $4,499 $4,499

Availability: Tempur-Pedic mattresses are available on the Tempur-Pedic website, as well as Amazon.com and other select online retailers. The company operates a brick-and-mortar showroom in Natick, Massachusetts, and Tempur-Pedic models are sold in other physical stores nationwide.

Tempur-Pedic Coupons and Discounts

Sleep Trial and Warranty

Sleep trial 90 Nights
Refund Full
Warranty 10 Year Limited
Warranty Transfer Non Transferable
Trial period and full warranty details

Trial Period and Guarantee: Tempur-Pedic offers a 90-night sleep trial for all mattress orders.

  1. This sleep trial includes a mandatory 30-night break-in period. Customers will not qualify for a full refund until they have tested out their mattress for at least 30 nights.
  2. Customers who request a return will receive a full refund minus any shipping charges.

Warranty: Tempur-Pedic offers a 10-year limited warranty.

  1. This warranty is entirely nonprorated.
  2. The Tempur-Pedic warranty covers the repair costs of a defective mattress, and will issue a full product refund in the event of a mattress replacement. However, the owner is responsible for transportation charges for all repairs or replacements.
  3. Owners who choose to replace a defective mattress with an upgrade model must pay the difference between the original and the replacement.
  4. Warranty coverage is available to customers who purchase their mattress from an authorized Tempur-pedic retailer, but coverage does not extend to unauthorized third-party resellers found on sites such as Amazon.com, eBay, or Craigslist.
  5. Warranty coverage is not available for floor or demo models.
  6. The warranty will be voided if a proper foundation is not used to support the mattress. According to Tempur-Pedic, proper support includes center support and five to six legs for Queen, King, and California sizes, or at least four legs for Twin, Twin Long, and Double sizes. Tempur-Pedic also recommended using a ‘slatted style bed frame’ for Queen, King, and California King sizes.
  7. The Tempur-Pedic mattress warranty covers the following product defects:
    • Deterioration to the mattress surface that causes indentations measuring 3/4″ or deeper, provided the indentation does not occur due to improper foundational support.
    • Physical defects in the Tempur-Pedic that cause the mattress to split or crack despite proper usage and support.
    • Manufacturing defects related to the zipper cover. Please note that, if the cover is replaced, Tempur-Pedic may option to provide a cover with a different color or design from the original.
  8. The warranty will not cover the following:
    • Indentations that are less than 3/4″ deep. These are considered normal wear and tear.
    • ‘Normal increase in softness’ in the mattress that does not affect its conforming or pressure-relieving abilities.
    • Repair or replacement requests that occur due to changes in the owner’s comfort preferences.
    • Burns, cuts, tears, stains, and other types of damage that do not occur during the manufacturing, shipping, or in-home assembly stages, and are a direct result of misuse by the owner.
    • Damage that occurs due to improper foundational support.
    • Repairs or replacements for floor or demo models sold at discounted prices.
  9. A new warranty will not be issued for replacement mattresses; rather, the coverage will continue until the original mattress warranty expires.
  10. The warranty is exclusively offered to the original purchaser. Anyone who acquires or buys the mattress from the owner or a nonauthorized retailer will not receive warranty coverage.

Delivery

How is the mattress shipped? Tempur-Pedic Flex Hybvrid mattresses are wrapped in plastic, but not compressed for shipping
Where do they ship? Tempur-Pedic ships mattresses anywhere in the United States.
Full shipping details

Delivery Policy: The delivery policy for Tempur-Pedic is as follows:

  1. Tempur-Pedic couriers perform all deliveries. For a delivery fee of $25, customers receive White Glove delivery, which includes in-home mattress assembly, packaging waste disposal, and old mattress removal at no additional charge.
  2. Most customers receive their mattress delivery within 10 to 14 business days.
  3. An adult 18 years or older must be at the shipping address to sign for the delivery.
  4. Tempur-Pedic requests that customers note any ‘special delivery conditions‘, such as multiple flights of stairs.
  5. Tempur-Pedic does not deliver mattresses to Air/Army Post Offices (APOs) or Fleet Post Offices.  

Old Mattress Removal: Old mattress removal is included upon request with standard $25 deliveries at no additional charge.

Company Information

Customer Service

7 out of 10 owner experiences show customers have had a positive experience with Tempur-Pedic, irrespective of whether or not they liked their mattress.

Company History

Tempur-Pedic, Inc. was founded in 1992.  In 2012, Tempur-Pedic merged with the Sealy Corporation

Physical Stores

Tempur-Pedic owns and operates a brick and mortar showroom in Natick, Massachusetts.  The mattresses are also available at authorized retail stores across the country

Contact Tempur-Pedic

Online Form  |  1-888-811-5053  |  Tempurpedic.com

Corporate Address

1000 Tempur Way Lexington, KY  40511

Find Tempur-Pedic on Social

Facebook  |  Instagram  |  Twitter

Other Tempur-Pedic Sleep Products

Tempur-Pedic also offers the following sleep products aside from just their mattress:

How Does Tempur-Pedic Compare to Other Beds?

As any consumer does with a product they’re considering, our mattress assessments naturally involve comparing them with other similar products. Be it composition, firmness, or price, we think it’s important to see how the Tempur-Pedic stacks up to other beds.

The Tempur-Pedic Flex Hybrid line of mattresses, are made with high quality components, as well as backed by a brand name that you can trust.  However, the price of the mattress, is above average for the higher category.  The decision needs to be made if the components and brand recognition is worth the elevated price.

Check out our selections below if you’d like to see a few comparable mattresses.

Similar mattress options

Brooklyn AuroraCloudWinkBedTomorrow Mattress
MODELS Brooklyn AuroraCloudWinkBedTomorrow Mattress
MATTRESS TYPE HybridFoamInnerspringHybrid
PRICE (Queen) $1,699.00$1,799-$4,799$1,299$890.00
FIRMNESS OPTION YNYY
AVAILABILITY onlineonline, in-storeonlineonline
SLEEP TRIAL 120 night90 night120 night365 night
WARRANTY LENGTH 10 Year10 Year, LimitedLifetime10 Year, Limited
BUY BUY NOWBUY NOWBUY NOWBUY NOW
Full mattress options chart