Layla Mattress Review

Last updated on

Based on 466 verified customer experiences from 11 unique sources.

 

Interested in trying out the Layla Sleep pillows? Enter to win a set of two in our Layla Sleep Pillow Giveaway!

 

What You Need to Know about the Layla Mattress

Mattress Type and Components: Layla Sleep offers a memory foam mattress sold under the name ‘Layla Mattress.’ This mattress is flippable, and each side offers a different firmness; owners can flip from one side to the other to adjust the firmness.

  • One comfort layer side features three inches of 3.5 PCF copper-infused memory foam and two inches of 1.8 PCF convoluted memory foam; this side has a firmness rating of ‘Medium Soft’.
  • The other comfort layer side has one inch of 3.5 PCF copper-infused memory foam. This side is rated as ‘Firm’.
  • The shared support core is constructed from 2 PCF polyfoam (36 ILD).
  • The zippered cover is made from a polyester blend.

Pros:

  • Flippable design with two firmness options
  • Close conforming for pain and pressure relief
  • Good motion isolation and no noise
  • Below-average price-point
  • Free shipping in contiguous U.S.
  • Nonprorated lifetime warranty

Cons:

  • Weak edge support
  • Off-gassing potential
  • Unknown mattress lifespan due to limited company history
  • Mandatory two-week break-in period for sleep trial

Product and Price Range: The Layla Mattress is available in six sizes: Twin, Twin XL, Full, Queen, King, and California King. These range in price from $399 (Twin) to $899 (King and California King). All Layla Mattresses are made in the United States.

Customer Satisfaction Rating: 75%
Calculated from: 466 customer experiences from 11 individual sources

Main Competitors: Layla’s top competitors include other mattress brands that offer memory foam models at average to below-average price-points, and primarily sell their products online.
Availability: The Layla mattress is available on the Layla website, as well as Amazon.com. Layla Sleep does not operate any brick-and-mortar locations.
Amazon rating: 4.6
BBB rating: At this time, Layla Sleep does not have a rating from the Better Business Bureau.

 

Layla Customer Satisfaction Rating Comparison

Layla Mattress Sleep Ratings

CategoryCriteriaLayla Mattress RatingWhat Layla Users Say
Customer SatisfactionBased on data collection, this is an overall customer sentiment regarding the Layla Mattress.75%The Layla Mattress has earned a customer satisfaction rating of 75%, which is slightly higher than the average rating for all memory foam models.
Durability Memory foam is engineered to provide a comfortable, conforming sleep surface that retains its original shape over time, but indentations are to be expected.FairDurability appears to be on par with other memory foam mattress models, but Layla Sleep has been in business for roughly three years and the lifespan beyond that has not yet been assessed.
Motion IsolationMemory foam mattresses are designed to absorb and isolate motion transfer when someone gets out of bed or shifts their position.Very GoodThe Layla Mattress isolates motion to a significant extent, say owners, and many report fewer nighttime sleep disruptions as a result.
Sex Many memory foam users report that these mattresses are not very conducive for sex due to the lack of responsiveness and minimal bounce.FairLike most memory foam models, the Layla Mattress is not particularly bouncy, and may not be responsive enough for some couples.
ConformingMemory foam mattresses are engineered to conform to the sleeper’s figure, creating a cradle-shaped impression that aligns the spine and targets pressure points.Very GoodThe Layla Mattress conforms closely for added pain and pressure relief, and the copper-infused foam can also improve circulation in sleepers.
Temperature NeutralityMemory foam retains more body heat than other mattress materials, and users often ‘sleep hot’ as a result.FairThe Layla Mattress can be a heat trap, owners claim, and some say it sleeps uncomfortably hot or warm.
Off-gassingSome mattresses emit particles when they are unpackaged, accompanied by unpleasant ‘off-gassing’ smells that can last for days.FairLayla Mattresses emit some off-gassing, but no more or less than the average memory foam model.
Edge SupportBecause of their construction, memory foam mattresses typically feature little to no edge support.PoorEdge support is a common complaint among Layla owners, with many reporting sinkage around the perimeter of the bed where people tend to sit.
NoiseMemory foam mattresses create little to no noise, due to their lack of springs, coils, and other metal componentsExcellentThe Layla Mattress is virtually silent when bearing weight.
Ease of Moving and RotatingAll mattresses are relatively heavy, but memory foam models tend to be lighter than average, which makes them easier to move. GoodWeight for the Layla Mattress range from 50 to 90 pounds (depending on size), which is on par with other memory foam models. 
 

Layla Price Comparison

Layla Pricing and Delivery Details

SizeDimensions Height Price
Twin38W” x 74L”10″$399
Twin Extra Long (XL)38W” x 80L”10″$499
Full54W” x 74L”10″$699
Queen60W” x 80L”10″$799
King76W” x 80L”10″$899
California King72W” x 84L”10″$899

How Is the Mattress Shipped?: The Layla Mattress is compressed and rolled up for shipping. Boxes for shipping range from 12W” x 42L” x 12H” (Twin) to 19W” x 45L” x 19H” (King and California King). Mattresses must be removed from their shipping box within two weeks or the warranty will be voided.
Where Do They Ship?: Layla Sleep ships mattresses anywhere in the United States and Canada.
Delivery Fee: Shipping is free in the contiguous U.S. Deliveries to Alaska and Hawaii will incur a $100 surcharge, and deliveries to Canada will incur a $125 surcharge.

Delivery Policy: The delivery policy for Layla mattresses is as follows:

  1. All deliveries are coordinated through FedEx Ground. Mattresses take two to three days for manufacturing, and once shipped usually take two to five business days to reach their destination.
  2. Only standard shipping is offered. Expedited shipping or White Glove delivery are not available at this time.  

Old Mattress Removal: Because Layla Sleep utilized FedEx for all deliveries, old mattress removal services are not available at this time.

 

Laya Product Specifications and Firmness

One side of the flippable Layla Mattress is Medium Soft, or a 4 on Tuck’s 1-10 firmness scale, while the other side is a Firm, or 7 on the scale. The table below includes a breakdown of all mattress components and measurements.

Product NameFirmness OptionsThicknessSupport Core ComponentsComfort Layer ComponentsCover Components
Layla MattressSide 1: 4 (Medium Soft)10″4 1/2″ 2 PCF Polyfoam (36 ILD)3″ 3.5 PCF Copper-infused Memory Foam
2″ 1.8 PCF Convoluted Polyfoam
Polyester Blend
Side 2: 7 (Firm)1″ 3.5 PCF Copper-infused Memory Foam

Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.

 

Layla Mattress Weight Comparison

What Type of Sleeper Is Best Suited for a Layla Mattress?

Based on our customer feedback, the Layla Mattress has received the following grades among sleepers of different weights and preferred sleep positions. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.

Flippable Layla MattressSleep PositionLightweight Sleeper Rating (Less than 130 lbs)Average Weight Sleeper Rating (130 to 230 lbs)Heavyweight Sleeper Rating (More than 230 lbs)
Soft sideSideVery GoodGoodFair
BackVery GoodVery GoodGood
StomachGoodFairPoor
Firm sideSideFairVery GoodGood
BackGoodVery GoodGood
StomachPoorGoodGood

For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.

 

Layla Sleep Company Information

Customer Service: 7 out of 10 owner experiences show customers have had a positive experience with Layla, irrespective of whether or not they liked their mattress.
BBB rating: Layla Sleep does not currently hold a BBB rating.
Company History: Layla was launched in 2015.
Physical Stores: Layla does not operate any brick-and-mortar locations.
Corporate Address:
157 Church Street Suite 1956
New Haven, CT 06510
Phone Number: 1-844-775-2952
Contact Email: [email protected]
Company Website: https://www.laylasleep.com/
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Want to learn more about the folks behind Layla? Check out our interview with Akrum Sheikh, one of the co-founders, on our blog here.

 

Sleep Trial and Warranty Information

Trial Period and Guarantee: Layla offers a 120-night sleep trial for all mattress owners.

  1. The sleep trial begins on the date of purchase. There is a mandatory two-week break-in period. Owners may not return their mattress for a full refund until they have tested out the mattress for at least two weeks.
  2. Mattress purchasers in the lower 48 states are eligible for a full product refund with no extra fees if they return their mattress within 120 nights. Customers in Alaska, Hawaii, and Canada will receive a product refund, but their extra shipping charges are non-refundable.
  3. Because Layla does not restock mattresses, customers do not need to physically return their mattress to the company’s headquarters. In these cases, Layla requests owners to donate their mattress to a local charity organization.
  4. To initiate the return process, customers should email Layla’s customer service department.   

Warranty: Layla offers a lifetime warranty for all mattresses.

  1. Layla will, at the company’s sole option, repair or replace any mattress that is deemed defective or as long as the original owners uses the mattress. This warranty is entirely nonprorated.
  2. Layla may opt to repair or replace individual components with defects (such as the cover), rather than replacing the entire mattress.
  3. Warranty coverage depends on the use of proper foundational support. Per Layla: ‘Proper use is defined as using the mattress on a firm, rigid and smooth surface that allows air ventilation and supports the entire mattress, including the center, such as a slatted bed platform or box spring.’
  4. Layla warns that pinching the foam while flipping the mattress may result in tearing, which is not covered under the warranty.
  5. Mattress owners may need to pay up to $50 in shipping and handling fees for mattress repairs or replacements; variable fees will be assessed on a case-by-case basis.
  6. The warranty will cover the following defects:
    • Visible sagging or indentations in the sleep surface measuring one inch (1″) or deeper that do not directly result from owner misuse or improper foundational support.
    • Defects related to the cover, such as seams coming apart.
  7. The warranty will not cover the following:
    • Visible sagging or indentations in the sleep surface that do not measure one inch (1″) or deeper. This is considered normal wear and tear.
    • Repair or replacement requests that occur due to changes in the owner’s personal sleep preferences, such as mattress height, firmness or bed weight.
    • Burns, cuts, tears, stains, and other types of physical damage that occur due to owner misuse, improper cleaning, and/or inadequate foundational support.
    • Discrepancies in mattress height with a margin of error of one inch (1″).
    • The appearance of mold or vermin infestation.
  8. According to Layla, the following actions will void the warranty:
    • Allowing the mattress to remain in its original packaging for longer than two weeks.
    • Using a metal frame, boxspring, or foundation that does not provide adequate center support.
    • Using the Layla mattress in a commercial facility, such as a hotel, college dorm, or rental property (including Airbnb).
  9. This warranty is exclusively offered to original owners who purchase their mattress from Layla or an authorized retailer. Those who buy or acquire their mattress from the original owner or a non-authorized retailer will not be entitled to warranty coverage. 
 

Similar Mattress Options

Lastly, let’s look at some mattress models that are comparable to the Layla Mattress. The four models listed below include memory foam models, as well as flippable designs with multiple firmness options. To visit our product pages for these brands, please click the links in the top row of the table

BrandKingsdownLuxiNest BeddingZenhavenLayla
Model(s)My SideLuxi 3-in-1 Adjustable MattressAlexander Signature
Love & Sleep
Zenhaven MattressLayla Mattress
Mattress TypeMemory foam hybrid
Flippable
Mixed foam
Layers can be swapped to adjust firmness
Memory foamLatex
Flippable
Memory foam
Flippable
Price RangeVaries by retailer$899 to $1,599$399 to $1,399$1,249.00 to $2,499.00$399 to $899
Thickness RangeN/A11″11″ to 12 1/2″10″10″
Firmness OptionsN/ASoft
Medium
Firm
Medium
Firm
Medium Soft
Firm
Medium Soft
Firm
AvailabilityIn-storeOnlineOnline
In-store
OnlineOnline
Sleep TrialVaries by retailer1,000 nights100 nights120 nights120 nights
Warranty LengthN/A10 yearsLifetime20 yearsLifetime
Tuck Customer Satisfaction RatingInsufficient data at this time70% (121 customer reviews)74% to 76%
(2,088 customer reviews)
80% (924 customer reviews)75% (466 customer reviews)
 
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Mattress Specs and Company Info

Queen

Height:

Weight:

Comfort Layers

Support Core

Cover

Specs Disclosed

Shipping Costs

Showroom Locations

Additional Information

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Sleep Ratings
Brand + ModelCustomer Satisfaction RatingPrice (Queen)Mattress TypeAvailabilityHeight + WeightFirmnessSleep TrialWarrantyAdd to Compare
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