Spindle Mattress Review

Based on 188 verified customer experiences from 8 unique sources.

What You Need to Know about the Spindle Mattress

Mattress Type and Components: Spindle offers latex mattresses.

  • The mattress is constructed with top, middle, and bottom layers of natural Dunlop latex. These layers each measure three inches (3″) thick; their density ranges from 4.6 PCF to 5.6 PCF, depending on the firmness selected for the mattress.
  • The cover is made of organic cotton twill, and features one inch of natural wool batting; this layer acts as the fireproof barrier.
  • Spindle mattresses are designed to be assembled and maintained by the owner. Each latex layer is removable, and may be substituted for a layer with a different firmness; doing so will alter how firm the entire mattress feels. For more information, please scroll down to the ‘Product Specifications and Firmness’ section below.

Pros:

  • Customizable design with easy adjustment
  • Low price-point compared to other latex mattresses
  • Above-average motion isolation and pressure relief
  • Free shipping in contiguous U.S.
  • Multiple return and exchange options

Cons:

  • Weak edge support
  • Too hot for some
  • Off-gassing potential
  • Relatively heavy and difficult to move

Product and Price Range: Spindle mattresses are available in five sizes: Twin, Twin XL, Full, Queen, and King. They range in price from $899.99 (Twin) to $1,699.99 (King). All Spindle mattresses are manufactured in the United States.

Customer Satisfaction Rating: 78%
Calculated from: 188 customer experiences from 8 individual sources

Main Competitors: Spindle’s primary competitors include other mattress brands that offer latex models and primarily sell their products online.
Availability: The Spindle mattress is available on the Spindle website, as well as Amazon.com. The company operates a brick-and-mortar showroom in Acton, Massachusetts; this location is open Monday through Thursday, and visitors are also welcome on Fridays by appointment only.
Amazon rating: 4.4
BBB rating: A+

Spindle Customer Satisfaction Rating Comparison

Spindle Mattress Sleep Ratings

Category Criteria Spindle Rating What Spindle Users Say
Customer Satisfaction Based on data collection, this is an overall customer sentiment regarding the Spindle mattress. 78% Spindle mattresses have earned a 78% customer satisfaction rating, which is above-average compared to other latex models.
Durability Latex is exceptionally durable compared to other mattress materials, and these models tend to perform for at least seven years as a result. Good Durability appears to be good for the Spindle mattress, but the company has been in business for roughly five years and performance beyond that has not been evaluated.
Motion Isolation Latex mattresses are designed to absorb and minimize motion transfer, which may result in fewer nighttime sleep disruptions for couples. Very Good Like most latex models, the Spindle mattress absorbs and minimizes transfer to a significant extent.
Sex Latex is not particularly responsive, and these mattresses may not be as good for sex as innerspring or hybrid models. Good The Spindle mattress is not particularly responsive, but firmer layers provide some bounce and may be more suitable for couples.
Conforming Latex mattresses often conform closely, and may help alleviate aches, pains, and pressure points throughout the body Very Good The Spindle mattress conforms fairly closely and can alleviate a significant amount of pain and pressure; less firm layers tend to provide more conforming and pressure relief than firmer ones.
Temperature Neutrality Latex mattresses tend to retain less body heat and, as a result, they sleep cooler than models made from foam — but latex may still sleep too hot for some. Fair The Spindle mattress sleeps somewhat hot compared to other latex mattresses, but it is still a cooler option compared to most all-foam models.
Off-gassing Off-gassing may occur in latex mattresses, but these models tend to produce less odor than those made exclusively of foam. Good Odor potential is low for the Spindle mattress, and most owners say the smells (if any) completely dissipate after a couple of days.
Edge Support Latex mattresses do not usually have strong edge support, and a large number of owners report sinkage in places where people sit on the edge of the bed.   Poor The Spindle mattress provides little to no edge support, significant sinkage has been reported by some owners.
Noise Most latex mattresses produce little to no noise. Excellent The Spindle mattress is virtually silent when bearing weight, according to owners.
Ease of Moving and Rotating All mattresses are relatively heavy but some weigh much more than others, and this can make them difficult to move and maneuver. Poor A Queen-size Spindle mattress weighs 150 pounds, which is much heavier than the average mattress.

Spindle Price Comparison

Spindle Pricing and Delivery Details

Size Dimensions Height Price
Twin 38W” x 74 1/2L” 10″ $1,099.99
Twin Extra Long (XL) 38W” x 79 1/2L” 10″ $1,099.99
Full 53W” x 74 1/2L” 10″ $1,449.99
Queen 60W” x 79 1/2L” 10″ $1,499.99
King 76W” x 79 1/2L” 10″ $1,899.99

How Is the Mattress Shipped?: Each latex layer is compressed, rolled up, and shipped in a box. The mattress is shipped in parts, and assembly is required. Twin-size mattresses are shipped in two separate boxes, and all other sizes are shipped in three separate boxes.
Where Do They Ship?: Spindle ships mattresses anywhere in the U.S. and Canada.
Delivery Fee: Shipping is free within the contiguous U.S., but additional fees will apply for deliveries to Alaska, Hawaii, and Canada.

Delivery Policy: The delivery policy for Spindle is as follows:

  • All deliveries for Spindle mattresses are coordinated through UPS, FedEx, and other ground courier services. Most mattresses ship within seven business days; Spindle will notify customers if the wait time is expected to exceed seven days, and they will be able to cancel their order without paying extra fees if they wish.
  • All customers will receive a tracking number via email as soon as their mattress ships. Those who do not receive a tracking number or receive a tracking number that is not working should contact Spindle’s customer service department.
  • In the event of a lost mattress package, customers should contact their local courier before contacting Spindle.
  • Spindle does not ship mattresses to Air/Army Post Offices (APOs), Fleet Post Offices (FPOs), or P.O. boxes.

Old Mattress Removal: Spindle does not offer old mattress removal at this time.

Spindle Product Specifications and Firmness

As noted above, the firmness of a Spindle mattress will depend on the order of the latex layers. All Spindle Dunlop latex layers are either ‘Medium’ (4.6 CF) or ‘Firm’ (5.6 PCF); the table below lists the four possible firmness options based on latex layer sequence.

Product Name Firmness Thickness Dunlop Latex Layers Cover Components
Spindle Mattress 4 (Medium Soft) 10″ 3″ ‘Medium’ 4.6 PCF Top Layer
3″ ‘Medium’ 4.6 PCF Middle Layer
3″ ‘Medium’ 4.6 PCF Bottom Layer
1″ Natural Wool Batting and Organic Cotton Knit
5 (Medium) 10″ 3″ ‘Medium’ 4.6 PCF Top Layer
3″ ‘Medium’ 4.6 PCF Middle Layer
3″ ‘Firm’ 5.6 PCF Bottom Layer
1″ Natural Wool Batting and Organic Cotton Knit
6 (Firm) 10″ 3″ ‘Medium’ 4.6 PCF Top Layer
3″ ‘Firm’ 5.6 PCF Middle Layer
3″ ‘Firm’ 5.6 PCF Bottom Layer
1″ Natural Wool Batting and Organic Cotton Knit
8 (Extra Firm) 10″ 3″ ‘Firm’ 5.6 PCF Top Layer
3″ ‘Firm’ 5.6 PCF Middle Layer
3″ ‘Firm’ 5.6 PCF Bottom Layer
1″ Natural Wool Batting and Organic Cotton Knit

Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.

Spindle Mattress Weight Comparison

What Type of Sleeper Is Best Suited for a Spindle Mattress?

Based on our customer feedback, Spindle mattresses received the following grades among sleepers of different weights and preferred sleep positions. All four firmness options have received customer ratings. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.

Spindle Mattress Layer Firmness Sequence Sleep Position Lightweight Sleeper Rating (Less than 130 lbs) Average Weight Sleeper Rating (130 to 230 lbs) Heavyweight Sleeper Rating (More than 230 lbs)
‘Medium Soft’
Layer 1: Medium
Layer 2: Medium
Layer 3: Medium
Side Very Good Very Good Fair
Back Very Good Very Good Good
Stomach Good Fair Fair
‘Medium’
Layer 1: Medium
Layer 2: Medium
Layer 3: Firm
Side Good Very Good Good
Back Good Very Good Good
Stomach Fair Good Fair
‘Medium Firm’
Layer 1: Medium
Layer 2: Firm
Layer 3: Firm
Side Good Very Good Good
Back Good Very Good Good
Stomach Fair Good Good
‘Extra Firm’
Layer 1: Firm
Layer 2: Firm
Layer 3: Firm
Side Fair Good Very Good
Back Good Good Very Good
Stomach Poor Fair Good

For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.

Spindle Company Information

Customer Service: 7 out of 10 owner experiences show customers have had a positive experience with Spindle, irrespective of whether or not they liked their mattress.
BBB rating: A+
Company History: Spindle was founded in 2013.
Physical Stores: Spindle operates one brick-and-mortar showroom in Acton, Massachusetts, where the company headquarters are also located.
Corporate Address:
10 Craig Road
Acton, MA 01720
Phone Number: 1-978-263-3807
Contact Email:  [email protected]
Company Website: https://spindlemattress.com/
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Sleep Trial and Warranty Information

Trial Period and Guarantee: Spindle offers two trial/return programs that allow customers to modify individual layers of their mattress. 

  1. The 365-Day Comfort Adjustment allows customers to substitute one of the three latex layers in their mattress to another layer with a different firmness. For example, a customer with a ‘Soft’ Spindle mattress could swap the bottom ‘Medium’ latex layer for a ‘Firm’ latex layer, which would adjust the mattress firmness to ‘Medium’. Alternatively, customers who are not satisfied with their Spindle mattress may return it for a full refund.
    • A 30-night break-in period is asked for the comfort adjustment; purchasers may swap out mattress layers or return their mattress for a full refund but asks that they have tested out the mattress for at least 30 nights.
    • Once the 30-night break-in period has elapsed, customers may return their mattress for a full refund at any point for the remainder of the 365-night trial period.
  2. The 25-Year Comfort Life Program allows customers to swap latex layers in their mattress for up to 25 years.
    • Regardless of when a new layer is requested, the customer will receive a 30% discount on the layer’s current price. Spindle’s latex layers are currently priced at $360 apiece; with the discount, this comes to $252 apiece.
    • Customers are eligible for an unlimited number of latex layers. They will receive their flat-rate 30% discount regardless of the latex layer’s current price.

Warranty: Spindle offers a 10-year limited warranty for its mattresses.

  1. Warranty coverage begins on the date of purchase. Spindle will, at their sole option, repair or replace all mattresses that are deemed defective. Spindle will cover all repair or replacement costs for defective mattresses, but customers are responsible for transportation, freight, and shipping costs.
  2. The warranty will not cover the mattress foundation; customers will receive a separate 10-year warranty for the foundation if it is purchased at the same time as the mattress.
  3. Spindle mattresses are designed for use with certain support systems. According to Spindle, all mattresses must be used with a ‘foundation and a proper frame with center support, or a platform bed with proper support, or a wooden slat bed with [proper support]’. Full-, Queen-, and King-size mattresses require a support system with a rigid center support and at least one center leg. Use of an improper foundation will void the warranty.
  4. In the event that a defective mattress or mattress component has been discontinued, Spindle will replace it with a component of equal or greater value.
  5. The warranty will cover the following product defects:
    • Visible indentations or sagging in the mattress surface that measure three-quarters of an inch (3/4″) or deeper, and are not the result of owner misuse and/or improper foundational support.
  6. The warranty will not cover the following:
    • Normal increases in mattress softness that do not affect its pressure-relieving abilities, or visible indentations or sagging in the mattress surface that do not measure three-quarters of an inch (3/4″) or deeper. These issues are considered standard wear and tear.
    • Burns, cuts, tears, stains, and other types of physical damage that occur due to owner misuse, improper cleaning, and/or inadequate foundational support.
  7. Mattresses that are deemed unsanitary or not in good condition will not be accepted for replacements.
  8. This warranty does not cover floor or clearance models.
  9. This warranty is exclusively extended to original owners who purchase their mattress directly from Spindle or an authorized retailer. Those who buy or acquire their mattress from the original owner or a non-authorized retailer will do so ‘as is’, and will not be eligible for warranty protection.

Similar Mattress Options

Lastly, let’s look at some mattress models that are comparable to the Spindle mattress. The following four brands offer latex mattresses, and primarily sell their products online. To learn more about these brands, please click the links in the top row of the table.

Brand Luma Sleep PlushBeds Sleep on Latex Zenhaven Spindle
Model(s) All Latex Slumber System Botanical Bliss Collection
Natural Bliss Collection
Eco Bliss Collection
Pure Green Natural Latex Mattress Zenhaven Mattress Spindle Mattress
Mattress Type Latex Latex Latex Latex Latex
Price Range $1,395.00 to $2,495.00 $499.00 to $3,698.00 $575.00 to $1,395.00 $1,249.00 to $2,499.00 $899.99 to $1,699.99
Thickness Range 11″ 6″ to 12″ 7″ or 9″ 10″ 10″
Firmness Options Medium Soft
Medium Firm
Firm
Soft
Medium
Medium Firm
Firm
Medium
Medium Firm
Firm
Medium Soft
Firm
Soft
Medium
Medium Firm
Extra Firm
Availability Online Online Online Online Online
Sleep Trial 100 nights 100 nights 100 nights 120 nights 365-night comfort adjustment
25-year comfort guarantee
Warranty Length 15 years 25 years 10 years 20 years 10 years
Tuck Customer Satisfaction Rating Insufficient data at this time 74% to 81% (1,306 customer reviews) 86% (61 customer reviews) 80% (924 customer reviews) 78% (188 customer reviews)