Sleep Innovations Mattress Reviews

Based on 859 verified customer experiences from 6 unique sources.

What You Need to Know about Sleep Innovations Mattresses

Mattress Type and Components:

  • Innocor Comfort offers memory foam mattresses sold under the Sleep Innovations brand name. The company’s current lineup features the following seven mattress models (listed by price-point from highest to lowest):
    • The Alden features a comfort system with a top layer of ‘SureTemp’ memory foam and a bottom layer of ‘Air Channel’ polyfoam. The support core is constructed from high-density polyfoam, and the cover is a cotton-polyester blend.
    • The Skylar features gel memory foam and ‘Air Channel’ polyfoam layers in the comfort system and a high-density polyfoam support core. The cover is a quilted polyester knit with open-weave side panels.
    • The Taylor has a comfort system with a top layer of gel memory foam and a bottom layer of ‘Air Channel’ polyfoam. The support core is constructed from high-density polyfoam, and the cover is knit from a cotton-polyester blend.
    • The Shiloh is designed with a single-layer memory foam comfort system and a support core made of high-density polyfoam. The cover is a blend of cotton and polyester.
    • The Shea shares a similar construction as the Shiloh, albeit with a thinner profile: a ‘SureTemp’ memory foam comfort layer, high-density polyfoam support core, and a cotton-polyester blend cover.  
    • The Marley has two primary components in its comfort system: a top layer of gel memory foam and a bottom layer of ‘Air Channel’ polyfoam. The quilted cover is made from a cotton and polyester blend.
    • The Sage is constructed with a single layer of gel memory foam in the comfort system and a support core made of high-density polyfoam. The cover is a quilted cotton-polyester blend.
  • Sleep Innovations mattresses are primarily sold through Amazon.com. Its sister brand, Novaform, is primarily sold through Costco. To read our analysis of that brand, please visit our Novaform Mattress Review.

Pros:

  • Sleep Innovations offers seven different mattress models in a total of three different firmness ratings that accommodate a wide range of sleeper preferences.
  • According to Sleep Innovations owners, these mattresses have above-average lifespans, isolate motion to a significant extent, and produce virtually no noise.
  • Sleep Innovations mattresses have price-points that are significantly below-average compared to similar memory foam models. Additionally, the company’s 20-year nonprorated warranty is longer than the limited warranties offered by most other mattress manufacturers.
  • Sleep Innovations mattresses are available on Amazon.com, as well as other online retailers like Wal-Mart and Key.com, making them widely available to mattress shoppers in the United States and Canada.

Cons:

  • Chief owner complaints about Sleep Innovations mattresses include little to no edge support and above-average body heat retention.
  • Some Sleep Innovations mattresses offer minimal comfort and support for sleepers with above-average weights, as well as certain position preferences (such as side- or stomach-sleeping).
  • Sleep Innovations mattresses are primarily sold through Amazon.com, which offers a 30-night sleep trial and return period. By comparison, most mattress sellers offer sleep trials lasting 60 nights or longer.

Product and Price Range: Sleep Innovations mattresses are available in five different sizes: Twin, Full, Queen, King, and California King; please note that select models may not be available in certain sizes. The price of a Sleep Innovations mattress will vary by model and size; a full price breakdown is found below. All Sleep Innovations mattresses are manufactured in the United States.

Customer Satisfaction Rating: 67 to 77 (varies by model)
Calculated from: 859 customer experiences from 6 individual sources
Amazon rating: 3.7 to 4.4 (varies by model)
BBB rating: A+

Skip the Hassle, Shop Online!

 

The Sleep Innovation line of mattresses are sold throughout the country by third party retailers.  If you are looking to purchase a mattress online today, Tuck recommends researching some of our favorite offerings in similar lines to Sleep Innovations.

Similar mattress options

Nuvanna MattressPuffyHyphen MattressYogabed Original
MODELSNuvanna MattressPuffyHyphen MattressYogabed Original
MATTRESS TYPEFoamFoamFoamFoam
PRICE RANGE$890$950.00$799$849
COMFORT LAYER2" 4 PCF Gel-Infused Polyfoam
2" 4 PCF Memory Foam
3" 2.5 PCF Gel Memory Foam2" 3.5PCF Foam
2" 2PCF Foam
1" HD Foam
2" Gel Memory Foam
FIRMNESS OPTIONNNNN
AVAILABILITYonlineonlineonlineonline
SLEEP TRIAL90 nights101 night100 night101 night
WARRANTY LENGTH10 yearsLifetime Warranty20 Year, Limited10 Year
BUYBUY NOWBUY NOWBUY NOWBUY NOW
Full mattress options chart

Sleep Innovations Price Comparison

Sleep Innovations Pricing and Delivery Details

SizeDimensions Height Availability Notes
Twin39W” x 75L”14″ (Alden)
12″ (Shiloh, Skylar, Taylor)
10″ (Marley, Shea)
8″ (Sage)
Full54W” x 75L”14″ (Alden)
12″ (Shiloh, Skylar, Taylor)
10″ (Marley, Shea)
8″ (Sage)
Queen60W” x 80L”14″ (Alden)
12″ (Shiloh, Skylar, Taylor)
10″ (Marley, Shea)
8″ (Sage)
King76W” x 80L”14″ (Alden)
12″ (Shiloh, Skylar, Taylor)
10″ (Marley, Shea)
8″ (Sage)
California King72W” x 84L”14″ (Alden)
12″ (Shiloh, Taylor)
10″ (Marley, Shea)
8″ (Sage)
Not available for Skylar

The next table features a size-by-size price comparison for all seven Sleep Innovations mattresses. This data reflects the current prices on Amazon.com, which is considered the primary seller for Sleep Innovations, but prices will vary by retailer.

ModelTwinFullQueenKingCali King
Alden$463.67$556.15$600.56$770.34$658.34
Skylar$408.19$491.94$549.99$649.99N/A
Taylor$389.99$399.98$514.75$668.44$499.98
Shiloh$370.00$415.00$377.48$660.00$553.79
Shea$349.00$369.99$449.99$449.98$539.00
Marley$230.19$304.94$323.94$435.99$417.99
Sage$205.51$236.00$273.47$383.99$309.10

How Is the Mattress Shipped?: Sleep Innovations mattresses are compressed, rolled up, and shipped in a box. According to Sleep Innovations, the average shipping box weighs roughly 90 pounds and measures 23W” x 40L” x 23H”. After unpackaging, mattresses may take up to 48 hours to fully expand.

Delivery Policy: Mattresses from Sleep Innovations are exclusively available for purchase through authorized third-party retailers online and at brick-and-mortar stores. Customers should defer to the delivery policy of the retailer where they purchase or plan to purchase their mattress.

Old Mattress Removal: Sleep Innovations does not offer old mattress removal services. Customers should inquire about old mattress removal from the retailer where they purchase their Sleep Innovations mattress model.
Availability: Sleep Innovations mattresses are primarily sold through Amazon.com. Other authorized retailers include Wal-Mart and Jet.com. Sleep Innovations does not sell mattresses directly on their website, nor does the company operate any brick-and-mortar stores.

Sleep Innovations Product Specifications and Firmness

The firmness rating of a Sleep Innovations mattress will vary by selected model. The table below includes components and dimensions for the company’s seven current mattresses. Please note that Sleep Innovation does not disclose certain specs, such as foam density.

Product NameFirmness RatingThicknessSupport Core ComponentsComfort Layer ComponentsCover Components
Alden4.5 (Medium Soft)14″9″ HD Polyfoam2 1/2″ ‘AirTemp’ Memory Foam
2 1/2″ ‘Air Channel’ Polyfoam
Cotton and Polyester Blend
Skylar6.5 (Medium Firm)12″7″ HD Polyfoam2 1/2″ Gel Memory Foam
2 1/2″ ‘Air Channel’ Polyfoam
Polyester
Taylor6.5 (Medium Firm)12″8″ HD Polyfoam2″ Gel Memory Foam
2″ ‘Air Channel’ Polyfoam
Cotton and Polyester
Shiloh5.5 (Medium)12″9 1/2″ HD Polyfoam2 1/2″ ‘SureTemp’ Memory FoamCotton and Polyester
Shea5.5 (Medium)10″7″ HD Polyfoam3″ ‘SureTemp’ Memory FoamCotton and Polyester
Marley6.5 (Medium Firm)10″6″ HD Polyfoam2″ Gel Memory Foam
2″ ‘Air Channel’ Polyfoam
Cotton and Polyester
Sage6.5 (Medium Firm)8″6″ HD Polyfoam2″ Gel Memory FoamCotton and Polyester

Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.

Sleep Trial and Warranty Information

Trial Period and Guarantee: The trial period and return policy for a Sleep Innovations mattress will depend on the retailer where the mattress is purchased. For more information about sleep trials and returns/exchanges, customers should contact the retailer where they plan to purchase their Sleep Innovations mattress.

  • Amazon.com is the primary seller of Sleep Innovations mattresses. Please note that Amazon.com offers a 30-night trial period for all mattress purchases. Customers who wish to return their mattress within this period will receive a refund minus any applicable shipping charges.

Warranty: Innocor Comfort offers a 20-year limited warranty for all current Sleep Innovations mattresses.

  1. This warranty is entirely nonprorated. Coverage begins on the date of original purchase. Innocor Inc. will, at their sole option, repair or replace any defective Sleep Innovations mattress for as long as the warranty is valid.
  2. If a defective mattress has been discontinued or is not in stock, Innocor Comfort reserves the right to replace it with a comparable substitute.
  3. Mattress owners are responsible for all handling and transportation costs associated with returning a mattress for repair or receiving a replacement model.
  4. Sleep Innovations mattresses are designed for use with certain types of foundational support, including a ‘platform bed, slatted frame with horizontal center supports and/or a box spring’. Use of an inadequate foundation will void the warranty.
  5. The warranty will cover the following product defects:
    • Visible sagging or indentations in the sleep surface that measure one and a half inches (1 1/2″) or deeper.
  6. The warranty will not cover the following:
    • Normal increases in mattress softness that do not affect its pressure-relieving abilities, or visible sagging or indentations in the sleep surface that do not measure one and a half inches (1 1/2″) or deeper. These issues are considered standard wear and tear.
    • Repair or replacement requests that occur due to changes in the owner’s sleep preferences.
    • Burns, cuts, tears, stains, and other types of physical damage that directly result from owner misuse, improper cleaning, and/or inadequate foundational support.
  7. This warranty exclusively extends to original owners who purchase their Sleep Innovations mattress directly from an authorized mattress retailer. Those who buy or acquire their mattress from the original owner or a non-authorized retailer will not be entitled to warranty protection.

Sleep Innovations Mattress Sleep Ratings

Please note that we have not received sufficient customer data regarding the Skylar mattress. The following table refers solely to the Alden, Marley, Sage, Shea, Shiloh, and Taylor models.

CategoryCriteriaSleep Innovations RatingWhat Sleep Innovations Users Say
Customer SatisfactionBased on data collection, this is an overall customer sentiment regarding Sleep Innovations mattresses.77 (Taylor)
70 (Marley)
67 (All other models)
Taylor mattresses have earned an above-average customer satisfaction rating compared to other memory foam models; all other Sleep Innovations mattresses rate below-average.
Durability The average mattress will perform for approximately seven years before it needs to be replaced.Very GoodSleep Innovations mattresses typically last six to eight years, which is an above-average lifespan compared to other memory foam mattresses (especially at this price-point)
Motion IsolationMost memory foam mattresses effectively minimize and isolate motion, which can cut down on nighttime disruptions.Very GoodOur customer reports indicate that Sleep Innovations mattresses can effectively isolate motion and minimize disturbances in other areas of the bed.
Sex Bouncier, more responsive beds (such as innersprings and hybrids) tend to be more responsive — and thus, better for sex — than less responsive memory foam models.FairLike other memory foam models, Sleep Innovations mattresses offer little responsiveness and are not as good for sex as innersprings and other, more responsive mattress types.
ConformingMemory foam mattresses are designed to conform closely to the sleeper’s body and alleviate bodily pressure. Very GoodSleep Innovations mattresses conform as closely as other memory foam models and alleviate a comparable amount of pressure, according to customer feedback.
Temperature NeutralityMemory foam mattresses may retain a relatively high amount of a sleeper’s body heat, causing the mattress to ‘sleep warm’ as a result. FairSleep Innovations owners claim that their mattresses retain moderate amounts of body heat and sleep somewhat hot, but this varies by selected model.
Off-gassingSome mattresses emit particles when they are unpackaged, accompanied by unpleasant ‘off-gassing’ smells that can last for days.GoodCompared to other memory foam options, Sleep Innovations mattresses produce a minimal amount of off-gassing odor.
Edge SupportMemory foam mattresses typically have little to no edge support, and may prematurely sink where people usually sit.PoorMany Sleep Innovations owners complain of weak edge support and some premature sinking at the most common sitting areas.
NoiseCompared to other mattress types, most memory foam mattresses produce little to no noise due to their lack of metallic components.ExcellentAccording to customer reports, Sleep Innovations mattresses are virtually silent.
Ease of Moving and RotatingMost mattresses are relatively heavy, but some can be more unwieldy than others. Memory foam mattresses are typically among the lightest options available.GoodThe average Sleep Innovations mattress weighs less than 80 pounds, making most models relatively easy to move and maneuver compared to other mattress types.

Sleep Innovations Customer Satisfaction Rating Comparison

Sleep Innovations Weight Comparison

What Type of Sleeper Is Best Suited for a Sleep Innovations Mattress?

Based on our customer feedback, Sleep Innovations mattresses received the following grades among sleepers of different weights and preferred sleep positions. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress. Due to insufficient data, the Skylar mattress has not received any sleeper ratings.

Sleep Innovations ModelSleep PositionLightweight Sleeper Rating (Less than 130 lbs)Average Weight Sleeper Rating (130 to 230 lbs)Heavyweight Sleeper Rating (More than 230 lbs)
AldenSidePoorFairFair
BackGoodFairGood
StomachFairFairFair
TaylorSideFairFairGood
BackGoodGoodGood
StomachFairGoodFair
ShilohSideFairFairGood
BackGoodGoodGood
StomachGoodGoodGood
SheaSidePoorFairFair
BackGoodGoodGood
StomachFairGoodFair
MarleySidePoorFairFair
BackGoodFairFair
StomachGoodFairFair
SageSideFairFairPoor
BackFairGoodFair
StomachFairFairFair

For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.

Sleep Innovations and Innocor Comfort Company Information

Customer Service: 6 out of 10 owner experiences show customers have had a positive experience with Sleep Innovations, irrespective of whether or not they liked their mattress.
BBB rating: A+
Company History: Innocor Comfort was founded in 1996; in 2017, the company was acquired by Bain Capital Private Equity.  
Physical Stores: Sleep Innovations does not operate any brick-and-mortar stores or showrooms.
Corporate Address:
200 Schulz Drive, 2nd Floor
Red Bank, NJ 07701
Phone Number: 1-888-999-0499 (Available Monday through Friday from 930am to 6pm EST)
Contact Email: [email protected]
Company Website: http://www.sleepinnovations.com/
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Complaints

General customer complaints about Sleep Innovations mattresses include:

  • Performance issues, including poor edge support and ‘sleeping hot’.
  • Questionable comfort and support for users with certain weights and sleep position preference.
  • Shorter-than-average return period for Amazon.com purchases.