Purple Pillow Reviews

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Quick Overview

Purple offers two pillows, their original Purple Pillow and the new Purple Plush Pillow.

The Purple Pillow is a polymer-based pillow constructed with their patented “Smart Comfort Grid”, which is the same hyper elastic polymer grid found in their mattresses. This is unique in that unlike other pillows, there is no fill. The cover is made of polyester, spandex mesh, and nylon. The pillow is designed to be soft in the middle and firm around the edges.

The elastic polymer grid is intended to provide greater neck support, since it relaxes under pressure without losing support or breaking down over time. Its lack of fill allows air to move freely throughout the pillow, keeping it from getting too hot. Further, it’s soft middle and firm edge design provides is meant to provide increased support.

The new Purple Plush Pillow is a more traditional and affordable option. This pillow is filled with “Smart Fluff” interlocking poly fiber puff balls for a more familiar puffy feel. Its cover is made of Lyocell and Nylon that has undergone a moisture wicking, making for a cool and breathable pillow that moves moisture away from the skin. One of the Purple Plush Pillow’s most distinguishing features is its adjustable fit. By zipping and unzipping its two expandable gussets, you can adjust the firmness of the pillow to meet your preferences.

Pros
  • Excellent shape retention
  • Both Pillows sleep fairly cool
  • Purple Plush has easily-adjustable firmness options
  • Easy to clean
  • Free shipping in contiguous U.S.
Cons
  • Purple Pillow is much heavier than the average pillow
  • Limited size availability
  • 30-night break-in required for sleep trial

Informing Our Review

8,209 verified customer experiences — 20 Unique Sources

Recommendations

Based on our customer feedback, the Purple Pillow and Purple Plush Pillow have received the following grades among sleepers of different weights, body types, and preferred sleep positions. Please note that these ratings are subjective, and that everyone has varying experiences on different pillows. Sleeper comfort and spinal support are the most important factors when it comes to selecting a pillow.

Purple Pillow

Sleep Position Lightweight Sleeper Rating (Less than 130 lbs) Average Weight Sleeper Rating (130 to 230 lbs) Heavyweight Sleeper Rating (More than 230 lbs)
Side Good Good Good
Back Good Very Good Good
Stomach Poor Fair Poor

Purple Plush Pillow

Sleep Position Lightweight Sleeper Rating (Less than 130 lbs) Average Weight Sleeper Rating (130 to 230 lbs) Heavyweight Sleeper Rating (More than 230 lbs)
Side Very Good Very Good Good
Back Very Good Good Fair
Stomach Good Fair Poor

For more information on sleeping positions please see our pillow guides for side, back, and stomach sleepers.

Ratings

Purple Pillow

Category Criteria Purple Rating What Purple Users Say
Category

Durability

Criteria

The average pillow will start to deteriorate after two to three years of regular use.

Rating

Good

What Buyers Say

Because it does not contain any fibers or foams, the Purple Pillow typically performs for at least two to three years.

Category

Firmness Options

Criteria

Pillows that are available in one firmness setting can be too limiting for sleepers whose personal preferences fall outside that firmness range.

Rating

Poor

What Buyers Say

The Purple Pillow comes in one firmness setting, and the firmness is not adjustable.

Category

Shape Retention

Criteria

Depending on the material, some pillows flatten out more easily and require more fluffing than others.

Rating

Excellent

What Buyers Say

The hyper-elastic polymer grid of the Purple Pillow is designed for complete shape recovery, and no fluffing is required.

Category

Moldability

Criteria

Moldable pillows can be scrunched and squeezed into different positions, but some pillow materials are less flexible.

Rating

Good

What Buyers Say

The Purple Pillow is somewhat moldable, but may be too stiff or firm for people who prefer heavy-duty scrunching and squeezing.

Category

Conforming

Criteria

Pillows that conform closely to the sleeper’s head and neck are more likely to alleviate aches, pains, and pressure points.

Rating

Fair

What Buyers Say

The Purple Pillow is softer in the middle and firmer on the sides, and owners say conforming is minimal unless their heads are in certain positions.

 

Category

Temperature Neutrality

Criteria

Some pillows sleep hotter than others, usually depending on both the fill content and the cover composition.

Rating

Very Good

What Buyers Say

The Purple Pillow is highly breathable with above-average circulation, and most owners say it sleeps quite cool.

Category

Odor Potential

Criteria

Most pillows produce some off-gassing odors, but some emit stronger and longer-lasting smells.

Rating

Fair

What Buyers Say

Many Purple Pillow owners report a chemical smell when the pillow is new, but the odor usually dissipates after a few washes.

Category

Weight

Criteria

Some pillows are significantly heavier than average, making it difficult for some sleepers to move and maneuver them in the night.

Rating

Poor

What Buyers Say

The Purple Pillow weighs more than 10 pounds, which is much heavier than the average pillow.

Category

Ease of Cleaning

Criteria

Some pillow materials are machine washable, while others require hand washing, spot cleaning, and/or professional cleaning.

Rating

Excellent

What Buyers Say

The Purple Pillow is virtually waterproof, and can be washed in warm water with detergent. The cover is machine washable.

Purple Plush Pillow

Category Criteria Purple Rating What Purple Users Say
Category

Durability

Criteria

The average pillow will start to deteriorate after two to three years of regular use.

Rating

Good

What Buyers Say

Though fiber pillows generally only last around 2 years, this pillow’s interlocking Polyball fill keeps it feeling new for longer. The cover can also be washed repeatedly without damaging the moisture-wicking treatment.

Category

Firmness Options

Criteria

Pillows that are available in one firmness setting can be too limiting for sleepers whose personal preferences fall outside that firmness range.

Rating

Very Good

What Buyers Say

The Purple Plush Pillow has two expandable gussets that allow you to access three firmness levels by zipping and unzipping them.

Category

Shape Retention

Criteria

Depending on the material, some pillows flatten out more easily and require more fluffing than others.

Rating

Good

What Buyers Say

Owners described the pillow as having decent shape retention. The interlocking Polyballs within the fill makes for a pillow that bounces back and holds its shape longer.

Category

Moldability

Criteria

Moldable pillows can be scrunched and squeezed into different positions, but some pillow materials are less flexible.

Rating

Excellent

What Buyers Say

Owners reported the Purple Plush Pillow to be extremely flexible, allowing a sleeper to mold it into whatever position necessary.

Category

Conforming

Criteria

Pillows that conform closely to the sleeper’s head and neck are more likely to alleviate aches, pains, and pressure points.

Rating

Fair

What Buyers Say

Like most polyfiber pillows, buyers reported that the Purple Plush Pillow only conforms moderately to the sleeper’s head and neck.

Category

Temperature Neutrality

Criteria

Some pillows sleep hotter than others, usually depending on both the fill content and the cover composition.

Rating

Very Good

What Buyers Say

Owners described a cool sleeping experience. This is due to the Lyocell and Nylon fibers in the cover pulls heat away from the body. Meanwhile, the cover has undergone a moisture wicking treatment to keep moisture off of both your skin and the pillow.

Category

Odor Potential

Criteria

Most pillows produce some off-gassing odors, but some emit stronger and longer-lasting smells.

Rating

Excellent

What Buyers Say

Purple Plush Pillow owners have not reported any sort of off-gassing odors.

Category

Weight

Criteria

Some pillows are significantly heavier than average, making it difficult for some sleepers to move and maneuver them in the night.

Rating

Excellent

What Buyers Say

Unlike the Purple Pillow, users of the Purple Plush Pillow have noticed its lightweight feel.

Category

Ease of Cleaning

Criteria

Some pillow materials are machine washable, while others require hand washing, spot cleaning, and/or professional cleaning.

Rating

Very Good

What Buyers Say

The Purple Plush Pillow is machine washable and not too much of a hassle. Wash in a cold, gentle cycle with like colors only. Tumble dry on low heat.

What You Need to Know about the Purple Pillow

Product Construction and Firmness

The Purple Pillow is available in one firmness/loft option and is soft in the middle and firm around the edges. The Purple Plush Pillow is adjustable to three different firmness options. The table below contains a detailed breakdown of the pillows’ product specifications.

Product Name Firmness Options Loft Interior Components Cover Components
Purple Pillow Soft (middle)
Firm (edges)
3″ Hyper-elastic polymer
No fiber or foam fill
88% polyester
9% spandex mesh
3% nylon
Purple Plush Pillow Medium (zipped)
Soft (one gusset unzipped)
Super Soft (two gussets unzipped)
7″ Interlocking denier poly fiber puff balls 60% Lyocell
40% nylon
Moisture-wicking treatment

Pricing and Sizing

Model Size Dimensions Thickness Price
Purple Pillow Standard 24W” x 16L” 3″ $99 (U.S. dollars)
$169 (Canada dollars)
Purple Plush Pillow Standard 26W” x 18L” 7″ $50 (U.S. dollars)
$66 (Canada dollars)

Delivery & Product Care

Delivery Ships anywhere in the US and Canada - Free shipping in contiguous U.S.
Product Care Rinse Purple Pillow with warm water and clean with liquid detergent or dish soap - Machine wash Purple Plush Pillow in a cold, gentle cycle with like colors only. Tumble dry on low heat. 
Full delivery and product care details

Delivery

Where Can the Pillow Be Shipped?: Purple ships the Purple Pillow anywhere in the U.S. and Canada.
Delivery Fee: Deliveries within the contiguous U.S. are free of charge. Shipping to Hawaii and Alaska will incur variable charges, which start at roughly $40. Delivery charges to Canada are built into the price, so no extra fees will be applied.

Delivery Policy: The delivery policy for Purple is as follows:

  1. All Purple deliveries are coordinated through FedEx Ground or FedEx 2-day Air.
  2. In addition to standard shipping, Purple offers expedited two-day air shipping for orders in the U.S. (including Alaska and Hawaii), but this is not available to customers in Canada.

Caring for Your Purple Pillows

Instructions for First Time Use: Purple Pillows are ready to use once they have been removed from their packaging. To air out the Purple Pillow before its first use, remove the zippered cover.

Purple Pillow Cleaning Instructions: The cleaning procedure for a Purple Pillow is as follows:

  1. To wash the pillow, rinse with warm water and clean with liquid detergent or dish soap.
  2. The pillow should be air dried only.
  3. The pillow cover is machine washable.

Purple Plush Pillow Cleaning Instructions: The cleaning procedure for a Purple Plush Pillow is as follows:

  1. Machine wash in a cold, gentle cycle. For best results, wash with like colors only using a front-loading machine.
  2. Tumble dry on low heat with a clean dryer or tennis balls.
  3. Remove promptly and fluff after drying
  4. Do not Iron

Sleep Trial and & Warranty

Sleep trial 100 Nights
Warranty 1 Year
Full trial period and full warranty details

Trial Period and Guarantee

Purple offers a 100-night sleep trial for all Purple Pillow orders.

  1. This sleep trial includes a mandatory 30-night break-in period. Customers will not be able to return their pillow until at least 30 nights have elapsed.
  2. The pillow must be clean and undamaged in order to qualify for a return.
  3. Purple covers shipping and handling costs associated with pillow returns. Purchasers will receive a prepaid shipping label that covers return charges.

Warranty 

Purple offers a 1-year warranty for the Purple Pillow.

  1. Warranty coverage begins on the original purchase date. Purple will, at it sole option, repair or replace pillows with recognized defects for as long as the warranty is valid.
  2. Purple will cover all pillow repair and replacement costs if the pillow is deemed defective. Otherwise, the owner will bear these charges. Additionally, the owner is responsible for shipping and handling costs associated with repairs or replacements.
  3. This warranty will cover the following defects:
    • Pillow materials that split, crack, or deteriorate despite normal use and handling.
  4. The warranty will not cover the following:
    • Burns, cuts, tears, stains, and other types of physical damage.
    • Damage from insects, rodents, or other types of infestation.
    • Damages that occur due to use of a non-stretchy and/or non-breathable pillow case.
  5. Warranty claims require original proof of purchase, and the law tag must still be intact.
  6. This warranty is exclusively offered to original owners who purchase their pillow from Purple or an authorized retailer. Those who buy or acquire their pillow from the original owner or a non-authorized retailer will not be eligible for warranty coverage.

Similar Pillow Options

Lastly, let’s look at some pillows that are comparable to the Purple Pillow. The following four brands offer pillows made from specialized, non-traditional materials, and also sell their products online.

Purple Cariloha Bamboo Hullo Mediflow MyPillow

Model(s)

Purple

Purple Pillow

Purple Plush Pillow

Cariloha Bamboo

Retreat Pillow
Gel Pillow
Micro-Gel Pillow
Air Pillow

Hullo Pillow

Mediflow

The Water Pillow

MyPillow Premium
Giza Elegance MyPillow

Pillow Type

Purple

Hyper-elastic polymer

Poly fiber

Cariloha Bamboo

Charcoal Memory foam

Buckwheat

Mediflow

Inner water chamber
Polyester, memory foam, down, or down alternative padding

Interlocking shredded polyfoam

Cover

Purple

Polyester/spandex mesh/nylon

Lyocell/Nylon w/ moisture-wicking treatment

Cariloha Bamboo

Rayon from bamboo and polyester

Organic cotton

Mediflow

Cotton

Cotton

Price Range (est.)

Purple

$50-$100

Cariloha Bamboo

$80 to $130

$60 to $150

Mediflow

$35 to $100

$80 to $100

Loft Range

Purple

3″ to 7″

Cariloha Bamboo

6″ to 7″

Adjustable

Mediflow

Adjustable

2″ (new)

Firmness Options

Purple

Soft (center)/Firm (edges)

Adjustable

Cariloha Bamboo

Medium firm

Firm

Mediflow

Adjustable

Least firm
Regular fill
More fill
Firm

Availability

Purple

Online

Cariloha Bamboo

Online

Online

Mediflow

Online

Online
In-store

Sleep Trial

Purple

100 nights

Cariloha Bamboo

90 nights

60 nights

Mediflow

30 nights

60 nights

Warranty Length

Purple

1 years

Cariloha Bamboo

Lifetime

10 years

Mediflow

3 years

10 years

Company Information

Customer Service

7 out of 10 owner experiences show customers have had a positive experience with Purple, irrespective of whether or not they liked their pillow.

Company History

Purple was launched in 2015 and began selling mattresses after a successful Kickstarter campaign. The Purple Pillow was introduced in 2016.

BBB Rating

A-

Physical Stores

Purple operates one brick-and-mortar showroom in Alpine, Utah, but the Purple Pillow is not available in any physical retailer locations.

Contact Purple

[email protected] |  1-888-848-8456  |  purple.com

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