Meet Our Testing Team

Jackson

Keith

Lauren

Brad
General Overview
Pros
- Good quality pillows that sleep cool and comfortable.
- The pillows offer good support to sleepers no matter what your preferred position (firm works for back sleepers and soft for stomach sleepers especially).
- Conforms well to the head and neck area.
- The firmness options are varied for different sleepers.
Cons
- Some sleepers might find the down alternative to be a little too soft.
- The pillows don’t come with a warranty.
Our readers get 10% off orders of $150+ with code TUCK.
Learn MoreBefore buying a pillow, you should understand how previous buyers felt about it. Using the following tables, we laid out overall user impressions of the Boll & Branch pillows.
- Down Alternative - Soft
- Down Alternative - Medium-Firm
- Down Pillow - Soft
- Down Pillow - Medium-Firm
Full Sleep Rating
Full Sleep Rating
Full Sleep Rating
Full Sleep Rating
- Down Alternative - Soft
- Down Alternative - Medium-Firm
- Down Pillow - Soft
- Down Pillow - Medium-Firm

Durability
The average pillow will start to deteriorate after two to three years of regular use; a pillow’s expected lifespan often depends on the material composition.
Users feel that these pillows are very well made and worth the price.

Durability
x
The average pillow will start to deteriorate after two to three years of regular use; a pillow’s expected lifespan often depends on the material composition.
The average pillow will start to deteriorate after two to three years of regular use; a pillow’s expected lifespan often depends on the material composition.
Users feel that these pillows are very well made and worth the price.

Firmness Options
Some pillows are only sold in one firmness or loft setting, while others offer adjustability.
A few users seemed to find the pillows a little softer than expected, but overall, the firmness options were pleasing to customers.

Firmness Options
x
Some pillows are only sold in one firmness or loft setting, while others offer adjustability.
Some pillows are only sold in one firmness or loft setting, while others offer adjustability.
A few users seemed to find the pillows a little softer than expected, but overall, the firmness options were pleasing to customers.

Shape Retention
Some pillows tend to flatten out over time, which can affect comfort and support for sleepers, while others maintain a full shape even after years of use.
Good shape retention, users didn’t complain at all about flatness or loss of shape.

Shape Retention
x
Some pillows tend to flatten out over time, which can affect comfort and support for sleepers, while others maintain a full shape even after years of use.
Some pillows tend to flatten out over time, which can affect comfort and support for sleepers, while others maintain a full shape even after years of use.
Good shape retention, users didn’t complain at all about flatness or loss of shape.

Moldability
This refers to how squishy/moldable a pillow is. Pillows are more cuddly and squeezable are suitable for those who prefer to snuggle with a pillow while they sleep or as a support pillow between their legs.
These pillows were very scrunchable, but also still supportive.

Moldability
x
This refers to how squishy/moldable a pillow is. Pillows are more cuddly and squeezable are suitable for those who prefer to snuggle with a pillow while they sleep or as a support pillow between their legs.
This refers to how squishy/moldable a pillow is. Pillows are more cuddly and squeezable are suitable for those who prefer to snuggle with a pillow while they sleep or as a support pillow between their legs.
These pillows were very scrunchable, but also still supportive.

Conforming
Pillows with certain types of fill will mold to the sleeper’s head, neck, and shoulders to alleviate tension and pains; other fill types do not conform as closely, and typically provide less pain and pressure relief.
Users were very happy with how well their pillows conformed to their head and neck region.

Conforming
x
Pillows with certain types of fill will mold to the sleeper’s head, neck, and shoulders to alleviate tension and pains; other fill types do not conform as closely, and typically provide less pain and pressure relief.
Pillows with certain types of fill will mold to the sleeper’s head, neck, and shoulders to alleviate tension and pains; other fill types do not conform as closely, and typically provide less pain and pressure relief.
Users were very happy with how well their pillows conformed to their head and neck region.

Temperature Neutrality
Pillows may sleep hot, cold, or neutral, depending on the fill and cover materials.
User slept cool on these pillows.

Temperature Neutrality
x
Pillows may sleep hot, cold, or neutral, depending on the fill and cover materials.
Pillows may sleep hot, cold, or neutral, depending on the fill and cover materials.
User slept cool on these pillows.

Odor Potential
Off-gassing should be expected from most pillows when they are removed from their packaging, but some produce more excessive and/or longer-lasting odors than others.
Users did not complain about off-gassing odors, but all alternative down pillows have a slight odor that goes away in a few days.

Odor Potential
x
Off-gassing should be expected from most pillows when they are removed from their packaging, but some produce more excessive and/or longer-lasting odors than others.
Off-gassing should be expected from most pillows when they are removed from their packaging, but some produce more excessive and/or longer-lasting odors than others.
Users did not complain about off-gassing odors, but all alternative down pillows have a slight odor that goes away in a few days.

Weight
Some pillows are heavier than others, which may be an issue for some sleepers when attempting to lift/adjust their pillow during the night.
These pillows are lightweight and airy, and easy to move around on.

Weight
x
Some pillows are heavier than others, which may be an issue for some sleepers when attempting to lift/adjust their pillow during the night.
Some pillows are heavier than others, which may be an issue for some sleepers when attempting to lift/adjust their pillow during the night.
These pillows are lightweight and airy, and easy to move around on.

Ease of Cleaning
Depending on the material composition, a pillow may be cleaned in a washer and dryer, or it may require hand washing, spot-cleaning, and/or dry-cleaning.
Boll & Branch suggests infrequent washing, but the pillows are machine washable.

Ease of Cleaning
x
Depending on the material composition, a pillow may be cleaned in a washer and dryer, or it may require hand washing, spot-cleaning, and/or dry-cleaning.
Depending on the material composition, a pillow may be cleaned in a washer and dryer, or it may require hand washing, spot-cleaning, and/or dry-cleaning.
Boll & Branch suggests infrequent washing, but the pillows are machine washable.

Durability
The average pillow will start to deteriorate after two to three years of regular use; a pillow’s expected lifespan often depends on the material composition.
Users feel that these pillows are very well made and worth the price.

Durability
x
The average pillow will start to deteriorate after two to three years of regular use; a pillow’s expected lifespan often depends on the material composition.
The average pillow will start to deteriorate after two to three years of regular use; a pillow’s expected lifespan often depends on the material composition.
Users feel that these pillows are very well made and worth the price.

Firmness Options
Some pillows are only sold in one firmness or loft setting, while others offer adjustability.
A few users seemed to find the pillows a little softer than expected, but overall, the firmness options were pleasing to customers.

Firmness Options
x
Some pillows are only sold in one firmness or loft setting, while others offer adjustability.
Some pillows are only sold in one firmness or loft setting, while others offer adjustability.
A few users seemed to find the pillows a little softer than expected, but overall, the firmness options were pleasing to customers.

Shape Retention
Some pillows tend to flatten out over time, which can affect comfort and support for sleepers, while others maintain a full shape even after years of use.
Good shape retention, users didn’t complain at all about flatness or loss of shape.

Shape Retention
x
Some pillows tend to flatten out over time, which can affect comfort and support for sleepers, while others maintain a full shape even after years of use.
Some pillows tend to flatten out over time, which can affect comfort and support for sleepers, while others maintain a full shape even after years of use.
Good shape retention, users didn’t complain at all about flatness or loss of shape.

Moldability
This refers to how squishy/moldable a pillow is. Pillows are more cuddly and squeezable are suitable for those who prefer to snuggle with a pillow while they sleep or as a support pillow between their legs.
These pillows were very scrunchable, but also still supportive.

Moldability
x
This refers to how squishy/moldable a pillow is. Pillows are more cuddly and squeezable are suitable for those who prefer to snuggle with a pillow while they sleep or as a support pillow between their legs.
This refers to how squishy/moldable a pillow is. Pillows are more cuddly and squeezable are suitable for those who prefer to snuggle with a pillow while they sleep or as a support pillow between their legs.
These pillows were very scrunchable, but also still supportive.

Conforming
Pillows with certain types of fill will mold to the sleeper’s head, neck, and shoulders to alleviate tension and pains; other fill types do not conform as closely, and typically provide less pain and pressure relief.
Users were very happy with how well their pillows conformed to their head and neck region.

Conforming
x
Pillows with certain types of fill will mold to the sleeper’s head, neck, and shoulders to alleviate tension and pains; other fill types do not conform as closely, and typically provide less pain and pressure relief.
Pillows with certain types of fill will mold to the sleeper’s head, neck, and shoulders to alleviate tension and pains; other fill types do not conform as closely, and typically provide less pain and pressure relief.
Users were very happy with how well their pillows conformed to their head and neck region.

Temperature Neutrality
Pillows may sleep hot, cold, or neutral, depending on the fill and cover materials.
User slept cool on these pillows.

Temperature Neutrality
x
Pillows may sleep hot, cold, or neutral, depending on the fill and cover materials.
Pillows may sleep hot, cold, or neutral, depending on the fill and cover materials.
User slept cool on these pillows.

Odor Potential
Off-gassing should be expected from most pillows when they are removed from their packaging, but some produce more excessive and/or longer-lasting odors than others.
Users did not complain about off-gassing odors, but all alternative down pillows have a slight odor that goes away in a few days.

Odor Potential
x
Off-gassing should be expected from most pillows when they are removed from their packaging, but some produce more excessive and/or longer-lasting odors than others.
Off-gassing should be expected from most pillows when they are removed from their packaging, but some produce more excessive and/or longer-lasting odors than others.
Users did not complain about off-gassing odors, but all alternative down pillows have a slight odor that goes away in a few days.

Weight
Some pillows are heavier than others, which may be an issue for some sleepers when attempting to lift/adjust their pillow during the night.
These pillows are lightweight and airy, and easy to move around on.

Weight
x
Some pillows are heavier than others, which may be an issue for some sleepers when attempting to lift/adjust their pillow during the night.
Some pillows are heavier than others, which may be an issue for some sleepers when attempting to lift/adjust their pillow during the night.
These pillows are lightweight and airy, and easy to move around on.

Ease of Cleaning
Depending on the material composition, a pillow may be cleaned in a washer and dryer, or it may require hand washing, spot-cleaning, and/or dry-cleaning.
Boll & Branch suggests infrequent washing, but the pillows are machine washable.

Ease of Cleaning
x
Depending on the material composition, a pillow may be cleaned in a washer and dryer, or it may require hand washing, spot-cleaning, and/or dry-cleaning.
Depending on the material composition, a pillow may be cleaned in a washer and dryer, or it may require hand washing, spot-cleaning, and/or dry-cleaning.
Boll & Branch suggests infrequent washing, but the pillows are machine washable.

Durability
The average pillow will start to deteriorate after two to three years of regular use; a pillow’s expected lifespan often depends on the material composition.
Customers feel these are good quality pillows that are well made and stand up to regular use very well.

Durability
x
The average pillow will start to deteriorate after two to three years of regular use; a pillow’s expected lifespan often depends on the material composition.
The average pillow will start to deteriorate after two to three years of regular use; a pillow’s expected lifespan often depends on the material composition.
Customers feel these are good quality pillows that are well made and stand up to regular use very well.

Firmness Options
Some pillows are only sold in one firmness or loft setting, while others offer adjustability.
Despite not having a wide firmness range, the firmness options available seem to be pleasing to most sleepers.

Firmness Options
x
Some pillows are only sold in one firmness or loft setting, while others offer adjustability.
Some pillows are only sold in one firmness or loft setting, while others offer adjustability.
Despite not having a wide firmness range, the firmness options available seem to be pleasing to most sleepers.

Shape Retention
Some pillows tend to flatten out over time, which can affect comfort and support for sleepers, while others maintain a full shape even after years of use.
Though soft and plush, users were very happy with how well these Boll & Branch Pillows held their shape.

Shape Retention
x
Some pillows tend to flatten out over time, which can affect comfort and support for sleepers, while others maintain a full shape even after years of use.
Some pillows tend to flatten out over time, which can affect comfort and support for sleepers, while others maintain a full shape even after years of use.
Though soft and plush, users were very happy with how well these Boll & Branch Pillows held their shape.

Moldability
This refers to how squishy/moldable a pillow is. Pillows are more cuddly and squeezable are suitable for those who prefer to snuggle with a pillow while they sleep or as a support pillow between their legs.
These pillows were easy for users to scrunch and mold however they needed.

Moldability
x
This refers to how squishy/moldable a pillow is. Pillows are more cuddly and squeezable are suitable for those who prefer to snuggle with a pillow while they sleep or as a support pillow between their legs.
This refers to how squishy/moldable a pillow is. Pillows are more cuddly and squeezable are suitable for those who prefer to snuggle with a pillow while they sleep or as a support pillow between their legs.
These pillows were easy for users to scrunch and mold however they needed.

Conforming
Pillows with certain types of fill will mold to the sleeper’s head, neck, and shoulders to alleviate tension and pains; other fill types do not conform as closely, and typically provide less pain and pressure relief.
Users were very happy with how conforming these pillows are, and some even mentioned a reduction in neck pain and discomfort.

Conforming
x
Pillows with certain types of fill will mold to the sleeper’s head, neck, and shoulders to alleviate tension and pains; other fill types do not conform as closely, and typically provide less pain and pressure relief.
Pillows with certain types of fill will mold to the sleeper’s head, neck, and shoulders to alleviate tension and pains; other fill types do not conform as closely, and typically provide less pain and pressure relief.
Users were very happy with how conforming these pillows are, and some even mentioned a reduction in neck pain and discomfort.

Temperature Neutrality
Pillows may sleep hot, cold, or neutral, depending on the fill and cover materials.
Customers mentioned being able to sleep cool and comfortable all night.

Temperature Neutrality
x
Pillows may sleep hot, cold, or neutral, depending on the fill and cover materials.
Pillows may sleep hot, cold, or neutral, depending on the fill and cover materials.
Customers mentioned being able to sleep cool and comfortable all night.

Odor Potential
Off-gassing should be expected from most pillows when they are removed from their packaging, but some produce more excessive and/or longer-lasting odors than others.
Sleepers who used these pillows about any noticeable odors.

Odor Potential
x
Off-gassing should be expected from most pillows when they are removed from their packaging, but some produce more excessive and/or longer-lasting odors than others.
Off-gassing should be expected from most pillows when they are removed from their packaging, but some produce more excessive and/or longer-lasting odors than others.
Sleepers who used these pillows about any noticeable odors.

Weight
Some pillows are heavier than others, which may be an issue for some sleepers when attempting to lift/adjust their pillow during the night.
Users found these pillows to be plush and light, and not too heavy at all.

Weight
x
Some pillows are heavier than others, which may be an issue for some sleepers when attempting to lift/adjust their pillow during the night.
Some pillows are heavier than others, which may be an issue for some sleepers when attempting to lift/adjust their pillow during the night.
Users found these pillows to be plush and light, and not too heavy at all.

Ease of Cleaning
Depending on the material composition, a pillow may be cleaned in a washer and dryer, or it may require hand washing, spot-cleaning, and/or dry-cleaning.
Although Boll & Branch recommends infrequent washing, these pillows are still easy enough to clean if buyers follow the instructions.

Ease of Cleaning
x
Depending on the material composition, a pillow may be cleaned in a washer and dryer, or it may require hand washing, spot-cleaning, and/or dry-cleaning.
Depending on the material composition, a pillow may be cleaned in a washer and dryer, or it may require hand washing, spot-cleaning, and/or dry-cleaning.
Although Boll & Branch recommends infrequent washing, these pillows are still easy enough to clean if buyers follow the instructions.

Durability
The average pillow will start to deteriorate after two to three years of regular use; a pillow’s expected lifespan often depends on the material composition.
Customers feel these are good quality pillows that are well made and stand up to regular use very well.

Durability
x
The average pillow will start to deteriorate after two to three years of regular use; a pillow’s expected lifespan often depends on the material composition.
The average pillow will start to deteriorate after two to three years of regular use; a pillow’s expected lifespan often depends on the material composition.
Customers feel these are good quality pillows that are well made and stand up to regular use very well.

Firmness Options
Some pillows are only sold in one firmness or loft setting, while others offer adjustability.
Despite not having a wide firmness range, the firmness options available seem to be pleasing to most sleepers.

Firmness Options
x
Some pillows are only sold in one firmness or loft setting, while others offer adjustability.
Some pillows are only sold in one firmness or loft setting, while others offer adjustability.
Despite not having a wide firmness range, the firmness options available seem to be pleasing to most sleepers.

Shape Retention
Some pillows tend to flatten out over time, which can affect comfort and support for sleepers, while others maintain a full shape even after years of use.
Though soft and plush, users were very happy with how well these Boll & Branch Pillows held their shape.

Shape Retention
x
Some pillows tend to flatten out over time, which can affect comfort and support for sleepers, while others maintain a full shape even after years of use.
Some pillows tend to flatten out over time, which can affect comfort and support for sleepers, while others maintain a full shape even after years of use.
Though soft and plush, users were very happy with how well these Boll & Branch Pillows held their shape.

Moldability
This refers to how squishy/moldable a pillow is. Pillows are more cuddly and squeezable are suitable for those who prefer to snuggle with a pillow while they sleep or as a support pillow between their legs.
These pillows were easy for users to scrunch and mold however they needed.

Moldability
x
This refers to how squishy/moldable a pillow is. Pillows are more cuddly and squeezable are suitable for those who prefer to snuggle with a pillow while they sleep or as a support pillow between their legs.
This refers to how squishy/moldable a pillow is. Pillows are more cuddly and squeezable are suitable for those who prefer to snuggle with a pillow while they sleep or as a support pillow between their legs.
These pillows were easy for users to scrunch and mold however they needed.

Conforming
Pillows with certain types of fill will mold to the sleeper’s head, neck, and shoulders to alleviate tension and pains; other fill types do not conform as closely, and typically provide less pain and pressure relief.
Users were very happy with how conforming these pillows are, and some even mentioned a reduction in neck pain and discomfort.

Conforming
x
Pillows with certain types of fill will mold to the sleeper’s head, neck, and shoulders to alleviate tension and pains; other fill types do not conform as closely, and typically provide less pain and pressure relief.
Pillows with certain types of fill will mold to the sleeper’s head, neck, and shoulders to alleviate tension and pains; other fill types do not conform as closely, and typically provide less pain and pressure relief.
Users were very happy with how conforming these pillows are, and some even mentioned a reduction in neck pain and discomfort.

Temperature Neutrality
Pillows may sleep hot, cold, or neutral, depending on the fill and cover materials.
Customers mentioned being able to sleep cool and comfortable all night.

Temperature Neutrality
x
Pillows may sleep hot, cold, or neutral, depending on the fill and cover materials.
Pillows may sleep hot, cold, or neutral, depending on the fill and cover materials.
Customers mentioned being able to sleep cool and comfortable all night.

Odor Potential
Off-gassing should be expected from most pillows when they are removed from their packaging, but some produce more excessive and/or longer-lasting odors than others.
Sleepers who used these pillows about any noticeable odors.

Odor Potential
x
Off-gassing should be expected from most pillows when they are removed from their packaging, but some produce more excessive and/or longer-lasting odors than others.
Off-gassing should be expected from most pillows when they are removed from their packaging, but some produce more excessive and/or longer-lasting odors than others.
Sleepers who used these pillows about any noticeable odors.

Weight
Some pillows are heavier than others, which may be an issue for some sleepers when attempting to lift/adjust their pillow during the night.
Users found these pillows to be plush and light, and not too heavy at all.

Weight
x
Some pillows are heavier than others, which may be an issue for some sleepers when attempting to lift/adjust their pillow during the night.
Some pillows are heavier than others, which may be an issue for some sleepers when attempting to lift/adjust their pillow during the night.
Users found these pillows to be plush and light, and not too heavy at all.

Ease of Cleaning
Depending on the material composition, a pillow may be cleaned in a washer and dryer, or it may require hand washing, spot-cleaning, and/or dry-cleaning.
Although Boll & Branch recommends infrequent washing, these pillows are still easy enough to clean if buyers follow the instructions.

Ease of Cleaning
x
Depending on the material composition, a pillow may be cleaned in a washer and dryer, or it may require hand washing, spot-cleaning, and/or dry-cleaning.
Depending on the material composition, a pillow may be cleaned in a washer and dryer, or it may require hand washing, spot-cleaning, and/or dry-cleaning.
Although Boll & Branch recommends infrequent washing, these pillows are still easy enough to clean if buyers follow the instructions.
Boll & Branch users had very high praise for these pillows, regardless of whether they bought the down or down alternative version. Even if some found the down alternative a little softer than expected, users praised the overall quality and feel of these pillows.
Multiple testimonials state Boll & Branch pillows noticeably reduced neck pain and helped users wake up without any stiffness or discomfort.
Users also mentioned how these pillows expertly balance soft plushness and firm support. This combination appeals to a wide variety of sleepers, no matter their preferred sleep position or firmness level.
What Type of Sleeper is Best Suited to Boll & Branch Pillows?
In the following table we discuss which sleepers might prefer Boll & Branch Pillows based on certain considerations.
- Down Alternative - Soft
- Down Alternative - Medium-Firm
- Down Pillow - Soft
- Down Pillow - Medium-Firm
Weight | Light | Average | Heavy |
Sleep Position | Less than 130 LBS | 130 LBS - 230 LBS | Greater than 230 LBS |
Side | |||
Back | |||
Stomach |
Weight | Light | Average | Heavy |
Sleep Position | Less than 130 LBS | 130 LBS - 230 LBS | Greater than 230 LBS |
Side | |||
Back | |||
Stomach |
Weight | Light | Average | Heavy |
Sleep Position | Less than 130 LBS | 130 LBS - 230 LBS | Greater than 230 LBS |
Side | |||
Back | |||
Stomach |
Weight | Light | Average | Heavy |
Sleep Position | Less than 130 LBS | 130 LBS - 230 LBS | Greater than 230 LBS |
Side | |||
Back | |||
Stomach |
Although some customers might find the down alternative a little too soft, these pillows are very comfortable overall.
Stomach sleepers will appreciate the soft options, while side sleepers are encouraged to buy the medium-firm version of Boll & Branch’s pillows.
Back sleepers may like one version or the other; it ultimately comes down to your individual firmness preference.
Compare Pillows
Similar Pillow Options
![]() Down Alternative - Mid-Plush | ![]() Down Pillow - Medium | ![]() Down & Feather Pillow | |
FIRMNESS | Mid-Plush | Medium | Soft |
LOFT | 6" | 7" | Adjustable |
SIZES | Standard King | Standard King | Standard King |
Pillow Technical Details

What You Need to Know About Boll & Branch Pillows
Pricing and Sizing
Boll & Branch Pillows are available in standard and king sizes. For more information related to prices and sizing, read the tables below.
Construction and Firmness
Boll & Branch pillows are filled with down, which is the soft, white, fluffy undercoat that belongs to waterfowl such as ducks or geese. The brand’s down comes from duck farms in Indiana who take an ethical, cruelty-free approach to gathering down and feathers for use in pillows. The down gets washed three times, one more wash than required by the government, to make sure that the material is allergen-free. Boll & Branch Down Pillows have a fill power between 600 and 700.
The down version of Boll & Branch’s pillow uses a three-chamber system to provide just the right amount of softness and support depending on your chosen firmness option. For example, the middle chamber in a “Soft” down pillow is filled with pure white down. However, the “Medium-Firm” version has a middle chamber stuffed with a combination of down and feathers. The feathers offer a greater level of support without sacrificing the pillow’s overall plush nature.
Rather than assume its down is hypoallergenic, Boll & Branch offers a down alternative pillow, allowing allergy-prone sleepers to have a worry-free option available. This pillow is filled with 100 percent Primaloft, a super thin microfiber that was originally developed for the U.S. ARMY. The substance is environmentally friendly, lightweight, and water-resistant, making it a great stand-in for authentic down.
Boll & Branch’s down and down alternative pillows are surrounded by a 100 percent organic cotton casing. The company’s cotton is Organic Fair Trade certified.
Boll & Branch Coupons and Discounts
Our readers get 10% off orders of $150+ with code TUCK.
bollandbranch.com
Shop Now-
Sleep Trial 30 Days
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Shipping Free shipping is available for all US orders
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Warranty No warranty available
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Made In USA
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Can You Wash Boll & Branch Pillows?
Machine wash pillows using cold water and a gentle cycle setting.
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Boll & Branch Pillow Care Instructions
Instructions For First Time Use
There are no special instructions for using these pillows.
Boll & Branch recommends that you wash your pillows as infrequently as possible. When you do wash your pillows, you should machine wash them using cold water and a gentle cycle setting. Tumble dry the pillow or pillows on a low setting. It could take two to three cycles to completely dry the pillows. Do not steam or iron them.
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Where Do They Ship?
Boll & Branch ships to customers across the United States as well as Canada. Aside from Canada, Boll & Branch does not ship internationally at this time. USPS is used for shipping to P.O. Boxes and UPS is the preferred carrier for international orders.
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Full Delivery Policy
Delivery Fee
Although Boll & Branch provides free ground shipping to U.S. customers through FedEx. For Canadian customers, there’s a $50 flat fee for orders. In addition, orders may be subject to additional taxes and duties depending on the product and the location to which they’re getting shipped. Please visit Boll & Branch’s International Shipping page for more information.
Delivery Policy
Orders are sent out during normal business hours, Monday through Friday; weekend deliveries are unavailable. It’s possible to get expedited one or two-day shipping at an additional charge. Items are shipped from the company’s warehouse in Devens, Massachusetts. They can take between one to ten business days to arrive depending on which shipping method you choose at checkout.
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Trial Period & Warranty Details
Trial Period and Guarantee
Boll & Branch offers a 30-day trial for its pillows. If you’re not satisfied with your purchase, you can send the items back for a complete refund. To initiate a return, you can visit the company’s Returns page.
Boll & Branch will not accept returns once the 30-day window has passed. Additionally, the company does not do exchanges at this time. Customers who’d like an exchange are encouraged to begin the returns process for undesired purchases and start a new order process for the pillow they actually wanted.
Warranty
Boll & Branch Pillows do not come with a warranty at this time.
Company Information
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Customer Service
9 out of 10 customers have had a positive experience with Boll & Branch, irrespective of how they felt about the brand’s pillows.
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Company History
Scott and Missy Tannen founded Boll & Branch in 2014
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Physical Stores
Boll & Branch does not have any stores; products can only be bought online.
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Contact Boll & Branch
Email | 800-678-3234 | bollandbranch.com
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