The Loom & Leaf from Saatva is a pressure-relieving memory foam mattress available in two firmness and contouring levels.
The TEMPUR-Adapt from Tempur-Pedic is sold as an all-foam or hybrid mattress, both featuring durable proprietary memory foam.
Each model isolates motion very well for couples.
Loom & Leaf vs Tempur-Pedic Mattress Overview
Loom & Leaf vs Tempur-Pedic Mattress Overview
Saatva is a popular online mattress brand that offers a selection of mattresses constructed with different comfort and support materials. The Loom & Leaf is Saatva’s only all-foam mattress. This model is constructed with two memory foam comfort layers and a support core consisting of two high-density polyfoam layers. The Loom & Leaf is available in two different firmness levels, medium and firm, which correspond to a 5.5 and 8, respectively, on the 1-10 firmness scale. Altogether, the mattress measures 12 inches thick.
Tempur-Pedic has been a leading mattress brand for nearly 30 years, and was one of the first companies to popularize memory foam as a bedding material. The TEMPUR-Adapt, one of Tempur-Pedic’s most popular models, is constructed with a comfort layer of proprietary memory foam. Customers can choose from two options for this mattress: an all-foam model that also includes a support core of high-density polyfoam, or a hybrid with a pocketed coil support core. In terms of firmness level, both versions of the TEMPUR-Adapt are considered medium (5). They each measure 11 inches thick.
Because they are constructed with memory foam comfort layers, the Loom & Leaf and TEMPUR-Adapt models share a few similarities, but there are a few differences to note, as well. This comparison guide will discuss how these mattresses stack up in terms of construction, pricing, and performance across different categories. Read on to learn more.
Specifies how long the product maintains structure, providing comfort and support before it begins to deteriorate. For reference, the average mattress lifespan is 6-8 years.
Loom & Leaf mattresses are made to perform for six to seven years on average, which is on par with most memory foam beds.
Durability
x
Specifies how long the product maintains structure, providing comfort and support before it begins to deteriorate. For reference, the average mattress lifespan is 6-8 years.
Loom & Leaf mattresses are made to perform for six to seven years on average, which is on par with most memory foam beds.
Motion Isolation
x
A measure of how effectively a mattress absorbs motion across its surface, preventing partner disturbance.
Little to no motion transfer occurs when someone shifts positions or gets up from bed.
Motion Isolation
x
A measure of how effectively a mattress absorbs motion across its surface, preventing partner disturbance.
Little to no motion transfer occurs when someone shifts positions or gets up from bed.
Off-gassing
x
Most new products emit chemical smells after being removed from packaging. Off-gassing odors are considered non-toxic, but can be quite unpleasant nonetheless.
Some owners have reported unpleasant off-gassing smells at first, but these odors tend to dissipate within one or two days.
Off-gassing
x
Most new products emit chemical smells after being removed from packaging. Off-gassing odors are considered non-toxic, but can be quite unpleasant nonetheless.
Some owners have reported unpleasant off-gassing smells at first, but these odors tend to dissipate within one or two days.
Pressure Relief
x
This refers to the degree to which a mattress molds to or cradles the contours of the body. This helps alleviate pressure point pain, especially on the hips and shoulders.
Loom & Leaf mattresses conform closely to sleeper’s bodies to align the spine, target pressure points, and alleviate pain symptoms. Two firmness levels are available to accommodate users with different preferences.
Pressure Relief
x
This refers to the degree to which a mattress molds to or cradles the contours of the body. This helps alleviate pressure point pain, especially on the hips and shoulders.
Loom & Leaf mattresses conform closely to sleeper’s bodies to align the spine, target pressure points, and alleviate pain symptoms. Two firmness levels are available to accommodate users with different preferences.
Temperature Neutrality
x
The temperature of a mattress throughout the night is affected by how much body heat is retained. Several factors affect temperature neutrality, including material composition, layer thickness, and dissipation of heat through airflow.
Loom & Leaf mattresses feature cooling gel foam layers in the comfort system, but some owners still claim their mattress is a heat trap.
Temperature Neutrality
x
The temperature of a mattress throughout the night is affected by how much body heat is retained. Several factors affect temperature neutrality, including material composition, layer thickness, and dissipation of heat through airflow.
Loom & Leaf mattresses feature cooling gel foam layers in the comfort system, but some owners still claim their mattress is a heat trap.
Edge Support
x
The degree to which the perimeter of the mattress supports body weight. In some cases, mattresses may sink when weight is applied. This sinkage, often called “roll-off”, affects how closely you might sleep to the edge of the bed.
Like most memory foam mattresses, Loom & Leaf models have only fair edge support.
Edge Support
x
The degree to which the perimeter of the mattress supports body weight. In some cases, mattresses may sink when weight is applied. This sinkage, often called “roll-off”, affects how closely you might sleep to the edge of the bed.
Like most memory foam mattresses, Loom & Leaf models have only fair edge support.
Noise
x
Certain mattresses – particularly those with coils – can be quite noisy when bearing weight. Others are nearly silent. Material composition is often the limiting factor for noise potential.
Loom & Leaf mattresses are virtually silent when bearing weight.
Noise
x
Certain mattresses – particularly those with coils – can be quite noisy when bearing weight. Others are nearly silent. Material composition is often the limiting factor for noise potential.
Loom & Leaf mattresses are virtually silent when bearing weight.
Sex
x
Mattresses that are bouncier and more responsive tend to be better for sex, as they’re easier to change positions on. In contrast, unresponsive mattresses can cause couples to have trouble switching positions.
The Loom & Leaf mattress provides little to no bounce, and may not be responsive enough for some couples.
Sex
x
Mattresses that are bouncier and more responsive tend to be better for sex, as they’re easier to change positions on. In contrast, unresponsive mattresses can cause couples to have trouble switching positions.
The Loom & Leaf mattress provides little to no bounce, and may not be responsive enough for some couples.
Durability
x
Specifies how long the product maintains structure, providing comfort and support before it begins to deteriorate. For reference, the average mattress lifespan is 6-8 years.
Tempur-Pedic memory foam mattresses typically have longer-than-average lifespans; the TEMPUR-Adapt is no different and should perform for at least seven years.
Durability
x
Specifies how long the product maintains structure, providing comfort and support before it begins to deteriorate. For reference, the average mattress lifespan is 6-8 years.
Tempur-Pedic memory foam mattresses typically have longer-than-average lifespans; the TEMPUR-Adapt is no different and should perform for at least seven years.
Motion Isolation
x
A measure of how effectively a mattress absorbs motion across its surface, preventing partner disturbance.
Motion isolation is a key strength of the TEMPUR-Adapt, which absorbs and minimizes transfer to a significant extent.
Motion Isolation
x
A measure of how effectively a mattress absorbs motion across its surface, preventing partner disturbance.
Motion isolation is a key strength of the TEMPUR-Adapt, which absorbs and minimizes transfer to a significant extent.
Off-gassing
x
Most new products emit chemical smells after being removed from packaging. Off-gassing odors are considered non-toxic, but can be quite unpleasant nonetheless.
Off-gassing is a common complaint regarding Tempur-Pedic mattresses, but should generally dissipate after the first few days out of its packaging.
Off-gassing
x
Most new products emit chemical smells after being removed from packaging. Off-gassing odors are considered non-toxic, but can be quite unpleasant nonetheless.
Off-gassing is a common complaint regarding Tempur-Pedic mattresses, but should generally dissipate after the first few days out of its packaging.
Pressure Relief
x
This refers to the degree to which a mattress molds to or cradles the contours of the body. This helps alleviate pressure point pain, especially on the hips and shoulders.
The all-foam TEMPUR-Adapt beds conforms incredibly closely for targeted pain and pressure relief, as well as improved spinal alignment for side sleepers.
Pressure Relief
x
This refers to the degree to which a mattress molds to or cradles the contours of the body. This helps alleviate pressure point pain, especially on the hips and shoulders.
The all-foam TEMPUR-Adapt beds conforms incredibly closely for targeted pain and pressure relief, as well as improved spinal alignment for side sleepers.
Temperature Neutrality
x
The temperature of a mattress throughout the night is affected by how much body heat is retained. Several factors affect temperature neutrality, including material composition, layer thickness, and dissipation of heat through airflow.
The foam TEMPUR-Adapt model absorbs your body, meaning it will sleep somewhat warm. However, it does come with a dual-layer cooling cover, which can be helpful for hot sleepers.
Temperature Neutrality
x
The temperature of a mattress throughout the night is affected by how much body heat is retained. Several factors affect temperature neutrality, including material composition, layer thickness, and dissipation of heat through airflow.
The foam TEMPUR-Adapt model absorbs your body, meaning it will sleep somewhat warm. However, it does come with a dual-layer cooling cover, which can be helpful for hot sleepers.
Edge Support
x
The degree to which the perimeter of the mattress supports body weight. In some cases, mattresses may sink when weight is applied. This sinkage, often called “roll-off”, affects how closely you might sleep to the edge of the bed.
The all-foam TEMPUR-Adapt is somewhat susceptible to sinkage around the edges.
Edge Support
x
The degree to which the perimeter of the mattress supports body weight. In some cases, mattresses may sink when weight is applied. This sinkage, often called “roll-off”, affects how closely you might sleep to the edge of the bed.
The all-foam TEMPUR-Adapt is somewhat susceptible to sinkage around the edges.
Noise
x
Certain mattresses – particularly those with coils – can be quite noisy when bearing weight. Others are nearly silent. Material composition is often the limiting factor for noise potential.
The all-foam TEMPUR-Adapt mattresses are virtually silent when bearing weight.
Noise
x
Certain mattresses – particularly those with coils – can be quite noisy when bearing weight. Others are nearly silent. Material composition is often the limiting factor for noise potential.
The all-foam TEMPUR-Adapt mattresses are virtually silent when bearing weight.
Sex
x
Mattresses that are bouncier and more responsive tend to be better for sex, as they’re easier to change positions on. In contrast, unresponsive mattresses can cause couples to have trouble switching positions.
The TEMPUR-Adapt, with ultra-dense foams, lacks response more than other most memory foam mattresses.
Sex
x
Mattresses that are bouncier and more responsive tend to be better for sex, as they’re easier to change positions on. In contrast, unresponsive mattresses can cause couples to have trouble switching positions.
The TEMPUR-Adapt, with ultra-dense foams, lacks response more than other most memory foam mattresses.
Durability
x
Specifies how long the product maintains structure, providing comfort and support before it begins to deteriorate. For reference, the average mattress lifespan is 6-8 years.
Tempur-Pedic hybrid mattresses typically have longer-than-average lifespans; both versions of the TEMPUR-Adapt should perform for at least seven years.
Durability
x
Specifies how long the product maintains structure, providing comfort and support before it begins to deteriorate. For reference, the average mattress lifespan is 6-8 years.
Tempur-Pedic hybrid mattresses typically have longer-than-average lifespans; both versions of the TEMPUR-Adapt should perform for at least seven years.
Motion Isolation
x
A measure of how effectively a mattress absorbs motion across its surface, preventing partner disturbance.
The TEMPUR-Adapt Hybrid adequately absorbs movement across its surface, though not as signficantly as its all-memory foam brother.
Motion Isolation
x
A measure of how effectively a mattress absorbs motion across its surface, preventing partner disturbance.
The TEMPUR-Adapt Hybrid adequately absorbs movement across its surface, though not as signficantly as its all-memory foam brother.
Off-gassing
x
Most new products emit chemical smells after being removed from packaging. Off-gassing odors are considered non-toxic, but can be quite unpleasant nonetheless.
Off-gassing is a common complaint regarding Tempur-Pedic mattresses, but hybrid TEMPUR-Adapt models tend to emit less odor.
Off-gassing
x
Most new products emit chemical smells after being removed from packaging. Off-gassing odors are considered non-toxic, but can be quite unpleasant nonetheless.
Off-gassing is a common complaint regarding Tempur-Pedic mattresses, but hybrid TEMPUR-Adapt models tend to emit less odor.
Pressure Relief
x
This refers to the degree to which a mattress molds to or cradles the contours of the body. This helps alleviate pressure point pain, especially on the hips and shoulders.
The hybrid TEMPUR-Adapt mattress conforms closely for targeted pain and pressure relief, as well as improved spinal alignment for side sleepers.
Pressure Relief
x
This refers to the degree to which a mattress molds to or cradles the contours of the body. This helps alleviate pressure point pain, especially on the hips and shoulders.
The hybrid TEMPUR-Adapt mattress conforms closely for targeted pain and pressure relief, as well as improved spinal alignment for side sleepers.
Temperature Neutrality
x
The temperature of a mattress throughout the night is affected by how much body heat is retained. Several factors affect temperature neutrality, including material composition, layer thickness, and dissipation of heat through airflow.
The TEMPUR-Adapt Hybrid uses a dual-layer cooling cover, and alongside the pocketed coil support system, delivers an improved breathability, though not quite temperature neutral.
Temperature Neutrality
x
The temperature of a mattress throughout the night is affected by how much body heat is retained. Several factors affect temperature neutrality, including material composition, layer thickness, and dissipation of heat through airflow.
The TEMPUR-Adapt Hybrid uses a dual-layer cooling cover, and alongside the pocketed coil support system, delivers an improved breathability, though not quite temperature neutral.
Edge Support
x
The degree to which the perimeter of the mattress supports body weight. In some cases, mattresses may sink when weight is applied. This sinkage, often called “roll-off”, affects how closely you might sleep to the edge of the bed.
The with a reinforced edge, hybrid TEMPUR-Adapt mattress offer great support along the sides of the bed.
Edge Support
x
The degree to which the perimeter of the mattress supports body weight. In some cases, mattresses may sink when weight is applied. This sinkage, often called “roll-off”, affects how closely you might sleep to the edge of the bed.
The with a reinforced edge, hybrid TEMPUR-Adapt mattress offer great support along the sides of the bed.
Noise
x
Certain mattresses – particularly those with coils – can be quite noisy when bearing weight. Others are nearly silent. Material composition is often the limiting factor for noise potential.
The hybrid model may produce some noises, but the coils have a foam encasement that muffles squeaks and creaks to some extent.
Noise
x
Certain mattresses – particularly those with coils – can be quite noisy when bearing weight. Others are nearly silent. Material composition is often the limiting factor for noise potential.
The hybrid model may produce some noises, but the coils have a foam encasement that muffles squeaks and creaks to some extent.
Sex
x
Mattresses that are bouncier and more responsive tend to be better for sex, as they’re easier to change positions on. In contrast, unresponsive mattresses can cause couples to have trouble switching positions.
The responsiveness of TEMPUR-Adapt mattresses depends on the selected design, since the hybrid version is a touch more responsive than the all-foam model.
Sex
x
Mattresses that are bouncier and more responsive tend to be better for sex, as they’re easier to change positions on. In contrast, unresponsive mattresses can cause couples to have trouble switching positions.
The responsiveness of TEMPUR-Adapt mattresses depends on the selected design, since the hybrid version is a touch more responsive than the all-foam model.
Loom & Leaf Mattress Highlights...
The Loom & Leaf is available with either a medium or firm feel, allowing customers to choose between two distinct firmness and contouring levels.
The mattress provides excellent motion isolation and does not produce any noise, making it a great choice for couples and co-sleepers.
The bed’s top layer is constructed from dense memory foam that shouldn’t sag or develop impressions too quickly. As a result, its expected lifespan is longer than average.
All Loom & Leaf orders in the contiguous U.S. qualify for free White Glove delivery, which includes in-home assembly and old mattress removal at no extra charge.
TEMPUR-Adapt Mattress Highlights…
Customers can choose between a contouring, pressure-relieving all-foam TEMPUR-Adapt or a more responsive and supportive hybrid model.
Since they have a medium feel and conform closely, TEMPUR-Adapt mattresses can provide relief for sleepers with back pain and pressure points.
TEMPUR foam is quite durable and will hold up longer than the memory foams used in many competing mattresses.
Both the all-foam and hybrid TEMPUR-Adapt models isolate motion very well and are completely silent when bearing weight.
Sleep Position Ratings
Loom & Leaf
The Loom & Leaf is available with a medium or firm feel, both of which offer advantages to different people based on their sleep position. The medium-feel models contour quite closely to the body and form a deep, pressure-relieving cradle. This feel is optimal for many side sleepers, since the position often requires extra cushioning for the shoulders and hips to ensure even spinal alignment.
Loom & Leaf mattresses with firm feels contour less and provide more support. As a result, this firmness level is best suited to back and stomach sleepers – particularly individuals who weigh at least 130 pounds. These positions typically need more reinforcement in order to keep the body on an even plane without sagging around the midsection and waist.
TEMPUR-Adapt
The all-foam and hybrid TEMPUR-Adapt models each have a medium feel that is quite comparable to the medium-feel Loom & Leaf. The memory foam comfort layer provides close conforming and ample cushioning, making it suitable for most side sleepers who weigh up to 230 pounds. Most back sleepers in this weight group can also rest comfortably on the mattress without sinking too much.
Stomach sleepers may also receive adequate support from the TEMPUR-Adapt, but they are more likely to sink to an uncomfortable degree. The same is true of anyone who weighs more than 230 pounds, regardless of their preferred sleep position. After testing both versions of the TEMPUR-Adapt, we found that sleepers across different weight and position groups did not feel significantly less or more comfortable on the all-foam model compared to the hybrid or vice versa.
Loom & Leaf Mattress
TEMPUR-Adapt
TEMPUR-Adapt Hybrid
Weight
Light
Average
Heavy
Sleep Position
Less than 130 LBS
130 LBS - 230 LBS
Greater than 230 LBS
Side
Back
Stomach
Weight
Light
Average
Heavy
Sleep Position
Less than 130 LBS
130 LBS - 230 LBS
Greater than 230 LBS
Side
Back
Stomach
Weight
Light
Average
Heavy
Sleep Position
Less than 130 LBS
130 LBS - 230 LBS
Greater than 230 LBS
Side
Back
Stomach
Our Recommendations
Choose the Loom & Leaf if...
You prefer the feel of an all-foam mattress that cradles and contours to the body
You and/or your sleep partner awaken easily due to movement or noise
You experience frequent aches, pains, or pressure points in your shoulders, lower back, and/or hips
You would rather not set up a new mattress yourself
Choose the TEMPUR-Adapt if...
You want a mattress that conforms deeply to alleviate pressure
You prefer mattresses that absorb movement and reduce sleep disturbances for couples
You weigh up to 230 pounds
You’re looking for a memory foam mattress with above-average durability
Technical Details Comparison
Sizing and Pricing
Below, we’ve listed current prices for the Loom & Leaf and TEMPUR-Adapt in each of the six standard mattress sizes. Please note the TEMPUR-Adapt foam and hybrid models carry the same price-points. The TEMPUR-Adapt and Loom & Leaf are also available in split king and split California king sizes.
Twin$1,049 (Loom & Leaf)$1,699 (TEMPUR-Adapt)
Twin XL$1,349 (Loom & Leaf)$1,699 (TEMPUR-Adapt)
Full$1,999 (Loom & Leaf)$2,049 (TEMPUR-Adapt)
Queen$2,099 (Loom & Leaf)$2,199 (TEMPUR-Adapt)
King$2,399 (Loom & Leaf)$2,899 (TEMPUR-Adapt)
Cal King$2,399(Loom & Leaf)$2,899 (TEMPUR-Adapt)
Mattress Construction
The table below lists full material and construction specs for the Loom & Leaf and both versions of the TEMPUR-Adapt.
The Loom & Leaf contains two memory foam comfort layers. The first layer has a density of 4 pounds per cubic foot (PCF), which is considered a medium density. This material will conform closely and respond slowly. It is also ventilated with small holes to promote airflow near the surface and infused with gel intended to help the mattress sleep cool. The second comfort layer has a denser 5 PCF composition, so it reinforces the top layer while adding extra contouring.
The Loom & Leaf’s 7.5-inch support core is made up of two high-density polyfoam layers. The 1.6 PCF transitional layer and the 1.8 PCF base layer provide good overall stability for the mattress, though owners may notice some sinkage along the edges when they get in and out of bed – a common issue with all-foam models. The cover is made of 100% organic cotton. The Loom & Leaf measures 12 inches thick altogether, making it a high-profile mattress.
How Is the TEMPUR-Adapt Built?
Both versions of the TEMPUR-Adapt feature the same top two layers, which consist of a TEMPUR-ES memory foam comfort layer and a TEMPUR memory foam transitional layer. Both of these foams are proprietary materials exclusive to Tempur-Pedic mattresses. The TEMPUR-ES is more adaptive and will conform quite closely to the body, creating the pressure-relieving cradle that is commonly associated with memory foam mattresses. The TEMPUR foam is slightly denser, which prevents sleepers from sinking too deeply and coming into contact with the stiffer base components.
Support core construction is where the all-foam and hybrid TEMPUR-Adapts differ. The foam model’s support layer consists of solid high-density polyfoam, while the hybrid features individually pocketed coils. The coil system generates more responsiveness, creating a light bounce on the surface when sleepers move around or get on and off the mattress.
However, both versions of the TEMPUR-Adapt offer comparable feels defined by deep contouring and limited responsiveness. These models are encased in a polyester cover. Unlike other Tempur-Pedic beds, the TEMPUR-Adapt’s cover is not removable. The all-foam and hybrid models each measure 11 inches thick and are considered medium-profile mattresses.
Saatva Sleep Trial, Warranty, and Delivery
Sleep Trial 365 nights
Shipping Free White Glove delivery to contiguous U.S.
Warranty Lifetime, non-prorated
Made In USA
Trial Period Details
Saatva offers a 365-night sleep trial for the Loom & Leaf mattress.
This sleep trial does not require a break-in period of any kind; customers may return their mattress for a refund at any point of the 365-night trial.
In the event of a return, customers will be issued a full refund minus a flat transportation fee of $99.
Size, firmness, and thickness exchanges are also offered during the 365-night trial. Customers may exchange their bed for a flat shipping fee of $99.
Warranty
Saatva offers a lifetime warranty for the Loom & Leaf:
The warranty is completely non-prorated. During the first two years, Saatva will replace a mattress at no extra charge if it is deemed defective. For the remaining warranty period, Saatva will repair and re-cover a Saatva mattress for a flat fee of $149.
Saatva also offers the “Fairness Replacement Option” in lieu of standard warranty coverage. Owners may purchase a new bed at a discounted rate, rather than having their current mattress repaired.. Saatva does not charge a delivery fee and owners may keep their old mattress at no extra cost.
The warranty is contingent on the use of a proper support system. The warranty will be voided if a Queen or King mattress is used with a metal bed frame that does not have a five- or six-legged support structure. The warranty will also be voided if a Twin or Full mattress is used with a metal bed frame that does not have four legs.
The warranty covers sagging or indentations in the sleep surface that measure 1 inch or deeper.
The warranty does not cover sagging or indentations that measure less than 1 inch deep. Additionally, the warranty will not cover physical damage to the mattress, including burns, cuts, or stains.
Customers must notify Saatva in writing regarding any claims.
The warranty is exclusively available for original owners that purchase their mattress from Saatva or an authorized retailer. Those who buy or acquire their mattress from the original owner or a non-authorized retailer will not be eligible for warranty coverage.
Delivery Details
Saatva’s delivery policy for Saatva mattresses is as follows:
Free White Glove delivery is available for all customers in the contiguous U.S. This service includes scheduled delivery date, in-home assembly, and old mattress removal at no extra cost.
Saatva does not charge a cancellation fee prior to the day of delivery.
Customers will be given a four-hour window for the time of delivery on the predetermined day.
If the delivery does not occur within the pre-agreed four-hour window, then customers may choose to receive a full refund.
If the wrong mattress is delivered, then the customer may arrange a new delivery time at no additional cost. In the meantime, they will be allowed to use the incorrect mattress; once the correct delivery has been made, the original mattress will be donated to charity.
An adult (18 years or older) must be on the premises at the time of delivery.
Saatva Coupons and Discounts
Get $200 off when you spend $1,000 or more at Saatva.com.
Shipping Free White Glove delivery to contiguous U.S.
Warranty 10 years, non-prorated
Made In USA and El Salvador
Trial Period
Tempur-Pedic offers a 90-night sleep trial for all current mattress models.
This sleep trial includes a mandatory 30-night break-in period. Customers cannot return their mattress until they have tested it out for at least 30 nights.
Full refunds are issued for all returns, minus any applicable delivery charges.
Customers who purchase their TEMPUR-Adapt through a retailer, rather than directly from Tempur-Pedic, should defer to the seller’s sleep trial and return policy.
Warranty
Tempur-Pedic offers a 10-year non-prorated warranty for all current mattresses:
This warranty is entirely non-prorated.
Tempur-Pedic covers the repair or replacement costs for mattresses with defects, but the owner must pay all transportation charges associated with repairs or replacements.
Warranty coverage is available to customers who buy their mattress from an authorized Tempur-Pedic retailer, but it is not offered for floor models or purchases from unauthorized third-party resellers on sites like Amazon.com.
The warranty will cover the following defects: sagging or indentations in the sleep surface measuring 0.75 inches or deeper; physical flaws in the mattress that cause materials to split or crack; manufacturing defects associated with the cover zipper.
The warranty will not cover the following: sagging or indentations in the sleep surface that do not measure 0.75 inches or deeper; repair or replacement requests that occur due to changes in the owner’s comfort preferences; burns, cuts, tears, stains, and other types of damage that occur due to misuse or neglect.
The warranty is non-transferable and is exclusively offered to the original purchaser. Anyone who acquires or buys the mattress from the owner or a non-authorized retailer will not receive warranty coverage.
Delivery Details
The delivery policy for Tempur-Pedic mattresses is as follows:
For U.S. orders, all Tempur-Pedic mattresses are shipped via White Glove delivery. This service includes in-home assembly and old mattress removal. Customers in the contiguous U.S. qualify for free White Glove delivery; customers in Alaska, Hawaii, and U.S. territories pay a flat rate of $600. Standard delivery is not available through Tempur-Pedic, but may be offered through third-party retailers.
On the delivery date, customers should ensure couriers have a clear path from the front door to the room where the mattress will be used. They should remove any decorative items that could obstruct the pathway and secure small children and pets in a safe area of the residence.
As part of the White Glove service, couriers will remove the owner’s old mattress and/or box spring upon request at no extra charge.
An adult of 18 years or older must be present at the customer’s residence to receive White Glove personnel.
