Zinus Mattress Reviews

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Based on 16,362 verified customer experiences from 19 unique sources.

 

What You Need to Know about Zinus Mattresses

Mattress Type and Components: Zinus offers memory foam, innerspring, and hybrid mattresses. The company currently offers a total of eight mattress models, most of which are available with multiple thickness options. The three memory foam mattresses are as follows:

  • The Pressure Relief Green Tea Memory Foam Mattress is available in 6″, 8″, 10″, and 12″ designs. The comfort system features a layer of memory foam; with the exception of the 6″ design, it also has a layer of high-density polyfoam. The support core is made from high-density polyfoam, and the cover is a jacquard knit.
  • The Cooling Gel Memory Foam Mattress is available in 8″, 10″, 12″, and 14″ designs. The comfort system features a top layer of gel memory foam and a bottom layer of polyfoam, the support core is made with one to two layers of high-density polyfoam (depending on the thickness), and the cover is a jacquard knit.
  • The Pressure Relief Cloud Memory Foam Mattress is available in 8″, 10″, and 12″ designs. The comfort system features a top layer of ‘Viscolatex’ response foam, a middle layer of memory foam, and a bottom layer of polyfoam. The support core is constructed from high-density polyfoam, and the cover is a jacquard knit with one inch (1″) of microfiber padding.

The four innerspring mattresses currently sold by Zinus are as follows:

  • The Cooling Euro Top Pocketed iCoil Spring Mattress is available in 12″ and 13″ designs. The comfort system features a top layer of high-density polyfoam and a bottom layer of standard polyfoam, and the support core is constructed with pocketed coils buffered with top and bottom layers of high-density polyfoam. The cover is a jacquard knit.
  • The Pressure Relief Euro Top iCoil Hybrid Mattress is an innerspring mattress that is available in 12″ and 13″ designs. The comfort system contains a top layer of standard polyfoam and a bottom layer of high-density polyfoam. The support core is constructed with a top layer of high-density polyfoam and a bottom layer of pocketed coils, and the cover is a jacquard knit with a half-inch (1/2″) of fiber padding.
    • Please note: this mattress is considered an innerspring (and not a true hybrid) due to its lack of memory foam or latex in the comfort layer.
  • The Pressure Relief Pocketed iCoil Spring Mattress is available as a 10″ design. The comfort system features a top layer of standard polyfoam and a bottom layer of high-density polyfoam, and the support core is made with a top layer of high-density polyfoam and a pocketed coil base layer. The cover is a jacquard knit.
  • The Cooling Pocketed iCoil Spring Mattress is available as a 10″ design. The comfort system has a top layer of high-density polyfoam and a bottom layer of standard polyfoam. The support core features pocketed coils buffered with top and bottom layers of high-density polyfoam, and the cover is a jacquard knit.

Lastly, Zinus offers one hybrid mattress model:

  • The Cooling Hybrid Gel Foam Mattress is available in 10″ and 12″ designs. has a comfort system with a top layer of gel memory foam and a bottom layer of standard polyfoam. The support core features pocketed coils buffered with top and bottom layers of high-density polyfoam, and the cover is a jacquard knit.

Please note: This guide only covers current Zinus models. Within the past year, Zinus has significanty reduced the number of mattresses that are available for sale on the company’s website. However, some models that are unavailable through Zinus may still be sold through authorized retailers like Amazon.com and Walmart.

Pros:

  • Multiple model, thickness, and firmness options
  • Price-points are significantly below-average
  • Free shipping and 100-night sleep trial with no mandatory break-in
  • Wide online and brick-and-mortar availability

Cons:

  • Below-average durability
  • Questionable edge support
  • Some models are excessively firm
  • Low-profile beds may provide inadequate support for couples and heavy individuals

Product and Price Range: Zinus mattresses are available in a total of five sizes: Twin, Full, Queen, King, and California King; please note that most models are not available in all five sizes. Prices vary by selected model and thickness; a full cost breakdown is found in the ‘Pricing and Delivery Details’ section. All Zinus mattresses are manufactured in China.

Customer Satisfaction Rating: 65% to 78% (varies by mattress type and thickness)
Calculated from: 16,362 customer experiences from 19 individual sources.

Main Competitors: The main competitors of Zinus include other brands that offer mattresses at below-average price-points, and also sell their products both online and in brick-and-mortar stores.
Availability: Zinus mattresses are available on the Zinus website, and through online and brick-and-mortar retailers such as Amazon.com, Walmart, and Sam’s Club. Zinus does not operate any physical stores or showrooms.
BBB rating: B+
Amazon rating: The following Zinus mattresses are available in Amazon.com:

  • Pressure Relief Green Tea Memory Foam Mattress (4.1, all thicknesses)
  • Pressure Relief Cloud Memory Foam Mattress (4.1, all thicknesses)
  • Cooling Euro Top Pocketed iCoil Spring Mattress (4.3 for 13″, no rating for 12″)
  • Cooling Hybrid Gel Foam Mattress (4.3, all thicknesses)
 

Zinus Customer Satisfaction Rating Comparison

Zinus Mattress Sleep Ratings

According to our customer feedback, sleeper experiences with Zinus mattresses were more closely tied to mattress material composition and thickness than specific model selection. For this reason, our sleep ratings for Zinus are based on mattress type and height.

CategoryCriteriaZinus Memory Foam RatingsZinus Innerspring and Hybrid RatingsWhat Zinus Users Say
Customer SatisfactionBased on data collection, this is an overall customer sentiment regarding Zinus mattresses.71% (6″)
76% (8″)
77% (10″ and 12″)
78% (14″)
65% (10″ Spring)
66% (12″ Spring)
68% (13″ Spring)
72% (10″ Hybrid)
74% (12″ Hybrid)
Zinus memory foam and hybrid owners report higher satisfaction ratings than innerspring owners, but all current mattresses have received average to above-average ratings compared to similar models.
Durability The average mattress lifespan is six to seven years, but innersprings tend to deteriorate faster than all-foam models.Good FairAccording to Zinus owners, innerspring mattresses are likelier to develop sagging and indentations than foam models.
Motion IsolationMattresses with thick foam layers can usually absorb and minimize motion transfer to a greater extent than innersprings.Very GoodGoodLike other memory foam models, motion isolation is a key strength of Zinus all-foam models, but the company’s innersprings also perform surprisingly well in this category.
Sex Mattresses with springs tend to be more responsive and bouncier, making them more suitable for sex than less responsive all-foam beds.GoodVery GoodZinus innersprings are highly responsive with considerable bounce, making them good for sex according to couples who own them; Zinus memory foam models are less responsive, but better for sex than most comparable beds.
ConformingSome mattresses — particularly those with thick foam comfort layers — conform closely to the sleeper’s figure to alleviate pressure points throughout the body.Very GoodFairZinus innersprings offer minimal conforming, but memory foam owners report close conforming and a high degree of pressure relief.
Temperature NeutralityAll-foam mattresses tend to absorb body heat and sleep significantly warmer than innerspring beds, which have better circulation in their support cores.FairVery GoodMost Zinus innersprings sleep fairly cool, but some memory foam owners claim their mattress retains too much body heat and sleeps excessively hot.
Off-gassingMost mattresses will emit off-gassing odor when they are new, but in most cases these smells will dissipate in a matter of days.PoorGoodOff-gassing is a common complaint among Zinus memory foam owners, but those who own innersprings report little to no odor.
Edge SupportInnerspring mattresses usually provide strong support with minimal sinkage at the edges, but all-foam mattresses often develop sinkage in areas where people sit.PoorFairZinus memory foam beds provide little to no edge support, and sinkage is commonly reported; innersprings with foam-encased coils offer more support than those with no encasement.
NoiseAll-foam mattresses produce little to no noise, but innersprings may squeak and creak a fair amount.ExcellentFairAccording to owners, Zinus memory foam mattresses are virtually silent, while the innersprings often produce noise — but no more than the average innerspring.
Ease of Moving and RotatingAll mattresses are relatively heavy, but some are more unwieldy and difficult to move than others.ExcellentVery GoodZinus memory foam mattresses weigh between 28 and 85 pounds in a Queen size, while Queen-size innersprings weigh between 80 and 96 pounds; both weight ranges are considered below-average.
 

Zinus Price Comparison

Zinus Pricing and Delivery Details

The first table lists width, length, and thickness measurements for all current Zinus memory foam and innerspring mattresses in each available size.

SizeDimensions Memory Foam Height Innerspring/Hybrid HeightAvailability Notes
Twin39W” x 75L”6″ (Green Tea)
8″ (Green Tea, Cooling Gel, Cloud)
10″ (Green Tea, Cooling Gel, Cloud)
12″ (Green Tea, Cooling Gel, Cloud)
10″ (Pressure Relief, Cooling, Hybrid)
12″ (Pressure Relief Euro Top, Cooling Euro Top)
Not available for:
14″ foam
12″ Cooling Gel 13″ innerspring
12″ Hybrid
Full54W” x 75L”6″ (Green Tea)
8″ (Green Tea, Cooling Gel, Cloud)
10″ (Green Tea, Cooling Gel, Cloud)
12″ (Green Tea, Cooling Gel, Cloud)
14″ (Cooling Gel)
10″ (Pressure Relief, Cooling, Hybrid)
12″ (Pressure Relief Euro Top, Cooling Euro Top, Hybrid)
13″ (Pressure Relief Euro Top, Cooling Euro Top)
Available for all models
Queen60W” x 80L”6″ (Green Tea)
8″ (Green Tea, Cooling Gel, Cloud)
10″ (Green Tea, Cooling Gel, Cloud)
12″ (Green Tea, Cooling Gel, Cloud)
14″ (Cooling Gel)
10″ (Pressure Relief, Cooling, Hybrid)
12″ (Pressure Relief Euro Top, Cooling Euro Top, Hybrid)
13″ (Pressure Relief Euro Top, Cooling Euro Top)
Available for all models
King76W” x 80L”6″ (Green Tea)
8″ (Green Tea, Cooling Gel, Cloud)
10″ (Green Tea, Cooling Gel, Cloud)
12″ (Green Tea, Cooling Gel, Cloud)
14″ (Cooling Gel)
10″ (Pressure Relief, Cooling, Hybrid)
12″ (Pressure Relief Euro Top, Cooling Euro Top, Hybrid)
13″ (Pressure Relief Euro Top, Cooling Euro Top)
Available for all models
California King72W” x 84L”12″ (Green Tea, Cooling Gel)
14″ (Cooling Gel)
12″ (Hybrid)
13″ (Cooling Euro Top)
Not available for:
6″ foam
8″ foam
10″ foam
Cloud (foam)
13″ Pressure Relief Euro Top
Pressure Relief (spring)
Cooling (spring)
10″ hybrid

The next table lists all current prices for Zinus mattresses in each available size and thickness.

ModelThicknessTwinFullQueenKingCali King
Pressure Relief Green Tea (Memory Foam)6″$95$125$145$171N/A
8″$153$206$225$218N/A
10″$209$259$226$266N/A
12″$219$189$219$269$319
Cooling Gel (Memory Foam)8″$180$220$250$299N/A
10″$210$260$299$380N/A
12″N/A$299$350$420$420
14″N/A$350$399$499$499
Pressure Relief Cloud (Memory Foam)8″$169$219$209$284N/A
10″$224$251$307$335N/A
12″$219$264$352$430N/A
Cooling Euro Top (Spring)12″$135$165$199.50$225N/A
13″N/A$190$225$249.50$249.50
Pressure Relief Euro Top (Spring)12″$244$297$292$360N/A
13″N/A$385$433$472N/A
Pressure Relief (Spring)10″$189$239$285$297N/A
Cooling (Spring)10″$115$140$175$199.50N/A
Cooling Hybrid10″$230$280$350$399N/A
12″N/A$330$380$430$430

How Is the Mattress Shipped?: All Zinus mattresses are compressed and vacuum-sealed for shipping. Zinus recommends removing the mattress from its box within one week of delivery.
Where Do They Ship?: Zinus ships mattresses anywhere in the contiguous U.S. Deliveries to Alaska and Hawaii, as well as international locations, are not available at this time.
Delivery Fee: Shipping is free for all deliveries.

Delivery Policy: The delivery policy for Zinus is as follows:

  1. All deliveries are coordinated through FedEx Ground. All mattresses are delivered to the customer’s doorstep, and a signature is not required.
  2. All orders are processed within two to three business days. Purchasers will receive a tracking number via email once their order has finished processing.
  3. Zinus does not offer expedited shipping.

Old Mattress Removal: Zinus does not offer old mattress removal.

 

Zinus Product Specifications and Firmness

All current Zinus mattresses are available in multiple thicknesses, and each thickness corresponds to a different firmness. The table below breaks down firmness, thickness, and composition specifications for all eight Zinus memory foam and innerspring models.

Product NameFirmness OptionsThicknessSupport Core ComponentsComfort Layer ComponentsCover Components
Pressure Relief Green Tea (Memory Foam)8 (Firm)6″5″ HD Polyfoam1″ Memory FoamJacquard Knit
7 (Firm)8″4″ HD Polyfoam2″ Memory Foam
2″ Polyfoam
Jacquard Knit
6 (Medium Firm)10″5 1/2″ HD Polyfoam2 1/2″ Memory Foam
2″ Polyfoam
Jacquard Knit
5 (Medium)12″3 1/2″ HD Polyfoam
3 1/2″ HD Polyfoam
3″ Memory Foam
2″ Polyfoam
Jacquard Knit
Cooling Gel (Memory Foam)7 (Firm)8″4 1/2″ HD Polyfoam2″ Gel Memory Foam
1 1/2″ Polyfoam
Jacquard Knit
6 (Medium Firm)10″6″ HD Polyfoam2 1/2″ Gel Memory Foam
1 1/2″ Polyfoam
Jacquard Knit
5 (Medium)12″3 1/2″ HD Polyfoam
3 1/2″ HD Polyfoam
3″ Gel Memory Foam
2″ Polyfoam
Jacquard Knit
3 (Soft)14″4″ HD Polyfoam
4 1/2″ HD Polyfoam
4″ Gel Memory Foam
1 1/2″ Polyfoam
Jacquard Knit
Pressure Relief Cloud (Memory Foam)7 (Firm)8″3 1/2″ HD Polyfoam1″ Viscolatex Foam
1″ Memory Foam
1 1/2″ Polyfoam
Jacquard Knit
1″ Microfiber Layer
6 (Medium Firm)10″4 1/2″ HD Polyfoam1″ Viscolatex Foam
1 1/2″ Memory Foam
2″ Polyfoam
Jacquard Knit
1″ Microfiber Layer
5 (Medium)12″5″ HD Polyfoam1″ Viscolatex Foam
2″ Memory Foam
3″ Polyfoam
Jacquard Knit
1″ Microfiber Layer
Cooling Euro Top
(Innerspring)
5 (Medium)12″1/2″ HD Polyfoam
7 1/2″ Pocketed Coils
1/2″ HD Polyfoam
1 1/2″ HD Polyfoam
2″ Polyfoam

 

Jacquard Knit
4 (Medium Soft)13″1/2″ HD Polyfoam
7 1/2″ Pocketed Coils
1/2″ HD Polyfoam
2 1/2″ HD Polyfoam
2″ Polyfoam

 

Jacquard Knit
Pressure Relief Euro Top (Innerspring)5 (Medium)12″2″ HD Polyfoam
7 1/2″ Pocketed Coils
2″ Polyfoam
1/2″ HD Polyfoam
Jacquard Knit
1/2″ Fiber Padding
4 (Medium Soft)13″2″ HD Polyfoam
7 1/2″ Pocketed Coils
3″ Polyfoam
1/2″ HD Polyfoam
Jacquard Knit
1/2″ Fiber Padding
Pressure Relief (Innerspring6 (Medium Firm)10″1/2″ HD Polyfoam
7 1/2″ Pocketed Coils
3/4″ Polyfoam
1 1/2″ HD Polyfoam
Jacquard Knit
Cooling (Innerspring)6 (Medium Firm)10″1/2″ HD Polyfoam
7 1/2″ Pocketed Coils
1/2″ HD Polyfoam
1 1/4″ HD Polyfoam
1/2″ Polyfoam
Jacquard Knit
Cooling (Hybrid)6 (Medium Firm)10″1/2″ HD Polyfoam
7 1/2″ Pocketed Coils
1/2″ HD Polyfoam
1 3/4″ Gel Memory Foam
1/2″ Polyfoam
Jacquard Knit
5 (Medium)12″1/2″ HD Polyfoam
7 1/2″ Pocketed Coils
1/2″ HD Polyfoam
2 3/4″ Gel Memory Foam
1/2″ Polyfoam
Jacquard Knit

Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.

 

Zinus Mattress Weight Comparison

What Type of Sleeper Is Best Suited for a Zinus Mattress?

Based on our customer feedback, Zinus mattresses received the following grades among sleepers of different weights and preferred sleep positions. These ratings are generated based on mattress type and thickness, and not specific models. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.

Mattress TypeMattress ThicknessSleep PositionLightweight Sleeper Rating (Less than 130 lbs)Average Weight Sleeper Rating (130 to 230 lbs)Heavyweight Sleeper Rating (More than 230 lbs)
Memory Foam6″SidePoorFairGood
BackPoorFairGood
StomachPoorPoorGood
8″SideFairFairGood
BackFairGoodGood
StomachPoorFairGood
10″SideFairGoodFair
BackGoodGoodFair
StomachFairFairFair
12″SideGoodGoodFair
BackVery GoodVery GoodGood
StomachGoodGoodPoor
14″SideVery GoodGoodFair
BackVery GoodVery GoodGood
StomachGoodGoodPoor
Innerspring10″SideGoodGoodGood
BackGoodVery GoodFair
StomachFairGoodFair
12″SideGoodGoodFair
BackGood Very GoodGood
StomachGoodFairPoor
13″SideGoodGoodFair
BackGoodGoodFair
StomachGoodFairPoor
Hybrid10″SideVery GoodGoodFair
BackVery GoodVery GoodGood
StomachGoodGoodFair
12″SideVery GoodGoodFair
BackVery GoodGoodGood
StomachGoodFairPoor

For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.

 

Zinus Company Information

Customer Service: 6 out of 10 owner experiences show customers have had a positive relationship with Zinus, irrespective of whether or not they liked their mattress.
BBB rating: B+
Company History: Zinus was founded in 1979 as an outdoor products company; it transitioned to mattresses and other ‘interior comfort products’ in 2003. The company’s manufacturing facility in Xiamen, China, completed construction in 2014.
Physical Stores: Zinus does not operate any brick-and-mortar showrooms.
Corporate Address:
1951 Fairway Drive, Suite A
San Leandro, CA 94577-5643
Phone Number: 1-800-613-1225 (Available from 7am to 7pm PST
Contact Email: Online form
Company Website: https://www.zinus.com/
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Sleep Trial and Warranty Information

Trial Period and Guarantee: Zinus offers a 100-night sleep trial for all mattress orders.

  1. There is no mandatory break-in period. Customers may return their mattress for a refund at any point during the 100-night period.
  2. Mattresses must be in good condition in order to be accepted for returns, and proof of purchase is required.
  3. Zinus will issue a prepaid shipping label to customers who request a return, and the company will coordinate the mattress pickup with FedEx.
  4. Refunds are issued within two to three business days.

Warranty: Zinus offers a 10-year warranty for all current mattresses.

  1. This warranty is entirely nonprorated.
  2. Warranty coverage begins on the date of purchase. Zinus will, at their sole option, repair or replace all mattresses that are deemed defective. Mattress owners will be responsible for all shipping and handling costs associated with having a mattress repaired or replaced.
  3. The warranty will be voided if the mattress is used with an electric blanket or heating pad.
  4. The warranty will cover the following product defects:
    • Visible indentations or sagging in the sleep surface that measure one and a half inches (1 1/2″) or deeper.
  5. The warranty will not cover the following:
    • Normal increases in foam softness that do not affect its pressure-relieving abilities, or visible indentations or sagging in the sleep surface that do not measure one and a half inches (1 1/2″) or deeper. These issues are all considered standard wear and tear.
    • Burns, cuts, tears, stains, and other types of physical damage that occur due to owner misuse, improper cleaning, and/or inadequate foundational support.
    • Damage to the mattress handles. Per Zinus: ‘[Handles] are to be used only for adjustment purposes and are not intended to lift, turn or transport the product’.
  6. This warranty is exclusively extended to original owners that purchase their mattress from Zinus or an authorized Zinus retailer. Anyone who buys or acquires the mattress from the original owner or a non-authorized retailer will not be eligible for warranty coverage.
 

Similar Mattress Options

Lastly, let’s look at some mattress models that are comparable to the Zinus memory foam, innerspring, and hybrid models. The following four brands offer mattresses at below-average price-points with multiple firmness options, and have a strong online and brick-and-mortar presence. For more information about these brands, please click the links in the top row of the table.

BrandIkeaNovaform (Costco)Sleep Innovations (Amazon)Tulo (Mattress Firm)Zinus
Number of Models14 6718
Mattress TypeInnerspring
Hybrid
Foam/Memory Foam
Latex
Memory foamMemory foamMemory foamMemory foam
Innerspring
Hybrid
Price Range$89.00 to $1,199.00$439.99 to $899.99$205.51 to $770.34$375.00 to $800.00$95.00 to $499.00
Thickness Range3 7/8″ to 17 3/4″12″ or 14″8″ to 14″10″6″ to 14″

 

Firmness OptionsMedium
Medium Firm
Firm
Medium Soft
Medium
Medium Firm
Firm
Medium Soft
Medium
Medium Firm
Medium Soft
Medium
Firm
Soft
Medium Soft

Medium
Medium Firm
Firm
AvailabilityOnline
In-store
Online
In-store
OnlineOnline
In-store
Online
In-store
Sleep Trial365 nightsAll returns accepted30 nights120 nights100 nights
Warranty Length25 years20 years20 years10 years10 years
Tuck Customer Satisfaction Rating60% to 77% (3,299 customer reviews)71% (726 customer reviews)67% to 77% (859 customer reviews)Insufficient data at this time65% to 78% (16,362 customer reviews)
 
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