Snuggle Pedic Pillow Reviews

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Quick Overview

On a mission to foster healthier sleep, Snuggle-Pedic — a branch of health manufacturer Relief Mart, Inc. — crafts a number of thoughtfully engineered mattresses and sleep accessories. Snuggle-Pedic designs two primary pillows: its Bamboo Pillow (sometimes referred to as simply as the Snuggle-Pedic) and Trillow Contour Pillow.

While both pillows are created contour, support, and maintain their shape, the Bamboo and Trillow models feature entirely different designs and materials. In this guide, we will review both pillows, examining construction, recommendations, and other buying considerations. To begin, we’ll start with an an overview of the pros and cons of both pillows below.

Pros
  • Adjustable loft for both pillows
  • Easy to clean
  • Free shipping in contiguous U.S.
  • 120-night sleep trial and longer-than-average warranty coverage
  • A+ BBB rating for parent company, Relief-Mart
Cons
  • Professional loft customization needed (Snuggle-Pedic Bamboo)
  • Difficult to clean (Trillow Contour Pillow)
  • Limited firmness for both pillows
  • Above-average price-points

Informing Our Review

13,538 verified customer experiences — 15 hours of testing

Recommendations

Both your body mass index (BMI) and whether you sleep on your back, side, or stomach can have a significant impact on how you interact with your pillow. Below, we’ve outlined a table with information on how customers of different weights and sleep styles rate the Snuggle-Pedic Bamboo Pillow. At this time, we have not received enough customer data to generate ratings for the Trillow Contour Pillow.

Sleep Position Lightweight Sleeper (less than 130 lbs) Average Weight Sleeper Rating (130 to 230 lbs) Heavyweight Sleeper Rating (More than 230 lbs)
Side Very Good Very Good Good
Back Very Good Very Good Very Good
Stomach Good Good Fair

For more information on sleeping positions please see our pillow guides for side, back, and stomach sleepers.

Ratings

As two uniquely designed pillows, the Snuggle-Pedic Bamboo and Trillow Contour Pillows receive different ratings from customers in categories like moldability and ease of care. We’ve taken a deep dive into consumer reviews of both pillows to determine what owners are saying about both models.

Snuggle-Pedic Bamboo Pillow

Category Criteria Snuggle-Pedic Bamboo Pillow Rating What Snuggle-Pedic Bamboo Pillow Users Say
Category

Durability

Criteria

The average pillow will begin to deteriorate after two to three years of use.

Rating

Good

What Buyers Say

Users report an average lifespan of two to three years of use with the Snuggle-Pedic, which is above the range of most memory foam pillows.

Category

Firmness Options

Criteria

Some pillows are only available in one firmness setting, which can be limiting for customers who fall outside that loft category.

Rating

Fair

What Buyers Say

Even after adjusting the loft through Relief-Mart customization, most users report a “Medium-Firm” feel with the Snuggle-Pedic.

Category

Shape Retention

Criteria

Some pillows flatten out over time, and require constant fluffing in order to maintain a full, supportive shape.

Rating

Good

What Buyers Say

With its shredded memory foam fill, the Snuggle-Pedic tends to flatten easily. However, you can place the pillow in the dryer to return it to its original fluffiness.

Category

Moldability

Criteria

Pillows that are highly moldable can be scrunched and squeezed into different positions, which is beneficial for sleepers who snuggle with pillows.

Rating

Excellent

What Buyers Say

As its name suggests, the Snuggle-Pedic is highly “snuggleable” — aka able to be scrunched and molded into different shapes.

Category

Conforming

Criteria

Some pillows conform to the contours of the sleeper’s head and neck for optimal comfort and targeted pressure relief.

Rating

Very Good

What Buyers Say

As an exceptionally conforming shredded memory foam pillow, the Snuggle-Pedic offers good pain and pressure relief, many users report.

Category

Temperature Neutrality

Criteria

Pillows may sleep hot or cold, usually depending on both the air circulation in the interior and the composition of the cover.

Rating

Good

What Buyers Say

Crafted from a blend of viscose from rayon, the Snuggle-Pedic heps cools down the shredded memory foam — a material which traditionally tends to trap heat.

Category

Odor Potential

Criteria

Off-gassing is to be expected from most pillows, but some produce stronger, longer-lasting odors that can disrupt sleep.

Rating

Fair

What Buyers Say

As with many memory foam-based products, the Snuggle-Pedic may come with an initial off-gassing order that shouldn’t last more than a day or two.

Category

Weight

Criteria

Some pillows are significantly heavier than average, making it difficult for some sleepers to move and maneuver them in the night.

Rating

Good

What Buyers Say

This Snuggle-Pedic pillow weighs between three and four pounds depending on the amount of fill it contains following its professional customization.

Category

Ease of Cleaning

Criteria

Depending on the material, pillows may be machine washable or require more intensive cleaning, such as hand washing, spot cleaning, or professional (dry) cleaning.

Rating

Excellent

What Buyers Say

The Snuggle-Pedic Bamboo Pillow can be washed and dried in conventional washing machines. As well, the pillow can be dryed on a high heat setting in a standard dryer

Snuggle-Pedic Trillow Contour Pillow

Category Criteria Snuggle-Pedic Trillow Contour Pillow Rating What Snuggle-Pedic Trillow Contour Pillow Users Say
Category

Durability

Criteria

The average pillow will begin to deteriorate after two to three years of use.

Rating

N/A

What Buyers Say

As Snuggle-Pedic’s newest pillow, there has not been sufficient owner data to generate durability ratings on the Trillow Contour. However, its high-density memory foam construction suggests average to above-average longevity.

Category

Firmness Options

Criteria

Some pillows are only available in one firmness setting, which can be limiting for customers who fall outside that loft category.

Rating

Fair

What Buyers Say

Regardless of its configuration, the Trillow Contour remains the same level of firmness: ‘Medium Firm’.

Category

Shape Retention

Criteria

Some pillows flatten out over time, and require constant fluffing in order to maintain a full, supportive shape.

Rating

N/A

What Buyers Say

Again, as a newer pillow, there exists limited data regarding the shape retention of the Trillow Contour over time.

Category

Moldability

Criteria

Pillows that are highly moldable can be scrunched and squeezed into different positions, which is beneficial for sleepers who snuggle with pillows.

Rating

Fair

What Buyers Say

As a traditional memory foam pillow, the Trillow Contour is less moldable than the Snuggle-Pedic Bamboo Pillow.

Category

Conforming

Criteria

Some pillows conform to the contours of the sleeper’s head and neck for optimal comfort and targeted pressure relief.

Rating

Excellent

What Buyers Say

The Trillow Contour Pillow is specially designed to be exceptionally conforming to pressure points, helping to alleviate neck pain.

Category

Temperature Neutrality

Criteria

Pillows may sleep hot or cold, usually depending on both the air circulation in the interior and the composition of the cover.

Rating

Fair

What Buyers Say

Like many pure memory foam pillows, the Trillow Contour may sleep hot for some users.

Category

Odor Potential

Criteria

Off-gassing is to be expected from most pillows, but some produce stronger, longer-lasting odors that can disrupt sleep.

Rating

Fair

What Buyers Say

Memory foam pillows tend to release an initial off-gassing odor that should dissipate within a few days.

Category

Weight

Criteria

Some pillows are significantly heavier than average, making it difficult for some sleepers to move and maneuver them in the night.

Rating

Fair

What Buyers Say

Crafted from high density memory foam, the Trillow Contour may be heavy at its full loft. However, the pillow should become lighter and easier to maneuver once you remove the outer shell or inner layers.

Category

Ease of Cleaning

Criteria

Depending on the material, pillows may be machine washable or require more intensive cleaning, such as hand washing, spot cleaning, or professional (dry) cleaning.

Rating

Good

What Buyers Say

Unlike the Snuggle-Pedic Bamboo Pillow, the Trillow Contour is spot-clean only and not machine-washable. Only the cover may be removed to be machine washed.

As the more established of the two Snuggle-Pedic products, the Bamboo Pillow has garnered the most consumer reviews, the majority of them positive. Customers appreciate the moldable, snuggability of the product as well as its superior ability to relieve pain and pressure.

The pillow also sleeps cool, note most reviewers, due to its viscose from Rayon bamboo “Kool-Flow” cover. Most reviewers praise the manufacturer’s responsive customer service, though some complain the pillow only lasts a few days before needing to be re-fluffed in the dryer.

As frequently noted in our analysis of the Snuggle-Pedic Trillow Contour Pillow, there is a very limited amount of consumer data on the newer pillow. However, its sophisticated design, premium materials, and the positive track record of its manufacturer suggest a positive user experience.

What You Need to Know about the Snuggle-Pedic Pillows

Because ever sleeper is unique, it’s important to understand the design and details of the Snuggle-Pedic Pillows to determine whether the pillow is right for you. Read on to learn what you need to know about Snuggle-Pedic Pillows.

Product Construction & Firmness

The Snuggle-Pedic Bamboo Pillow: The Snuggle-Pedic Bamboo Pillow is filled with a proprietary blend of shredded memory foam, and the stretch-velour cover is made of polyester, viscose (rayon) from bamboo, and Lycra® spandex. The Snuggle-Pedic is available in a standard design with three available sizes, as well as a body pillow.

The Snuggle-Pedic Pillow’s firmness can be adjusted to some extent by adding or removing foam fill, but most owners claim the pillow is a ‘Medium’ firmness regardless of its loft. Relief-Mart discourages owners from adjusting the loft themselves because the pillow needs to be resealed in order to make it compatible with conventional washing machines. For this reason, Relief-Mart offers unlimited, free pillow customizations. Shipping is free for all customizations.

Snuggle-Pedic Trillow Contour Pillow. The Snuggle-Pedic Trillow Contour Pillow is an orthopedic pillow with three components: two single-piece memory foam pillows and an outer memory foam shell. The interior pillows can be used individually, or used together with or without the outer shell. Additionally, the outer shell can be used a neck roll. This customizable 3-in-1 design allows owners to choose from a loft range of three and a half inches (3 1/2?) to five and a half inches (5 1/2?). The Trillow’s stretch-velour cover is made of polyester, viscose (rayon) from bamboo, and Lycra® spandex.

The Trillow Contour Pillow is considered ‘Medium Firm,’ regardless of its configuration. This pillow cannot be adjusted for firmness. This pillow can be reconfigured into three arrangements with lofts ranging from three and a half inches (3 1/2?) to five and a half inches (5 1/2?). The outer shell can also be converted into a neck roll.

Pricing & Sizing

SIZE DIMENSIONS THICKNESS PRICE
Standard 19W” x 26L” Adjustable $49.99 (Snuggle-Pedic)
$79.99 (Trillow)
Queen 20W” x 28L” Adjustable $59.99 (Snuggle-Pedic)
King 20W” x 35L” Adjustable $69.99 (Snuggle-Pedic)
Body 20W” x 54L” Adjustable $69.99 (Snuggle-Pedic

Delivery & Product Care

Delivery Snuggle-Pedic Pillows ship free to destinations within the U.S.
Product Care The Snuggle-Pedic Bamboo Pillow is fully machine wash- and dryable. The Trillow Contour is spot-clean only.
Full delivery and product care details

Delivery

Relief-Mart ships pillows to all 50 states, but international deliveries are not available at this time. Shipping is free for orders in the contiguous U.S. Customers in Alaska and Hawaii pay additional delivery charges based on their location; these charges will appear during the checkout phase prior to purchasing the pillow, and will not be refunded in the event of a return.

All deliveries are coordinated through UPS. Customers in the contiguous U.S. typically receive their order within three to five business days, but the wait time for customers in Alaska and Hawaii may be up to seven additional business days.

UPS delivers packages Monday to Friday, excluding holidays, but weekend deliveries may be available for some orders.

Once the order has shipped, purchasers will receive an online tracking number. This email may be delivered to the customer’s spam folder. If the tracking number is not received, customers should contact Relief-Mart via phone or email.

For order with multiple products, packages may arrive separately.

Caring for Your Snuggle-Pedic Pillow

Snuggle-Pedic: The Snuggle-Pedic should only be washed if it is properly sealed. The pillow comes sealed, and will be resealed each time the loft is professionally customized. Wash the Snuggle-Pedic on a gentle/delicate setting with color-safe hydrogen peroxide bleach.

When the pillow is finished washing, remove from the washer and wring out excess water. This will minimize the drying time. Dry for approximately 20 minutes. For best results, begin the cycle on medium heat and gradually increase to high heat.

When not washing, the pillow can be placed in a dryer and dried for 20 minutes or more to restore its full shape.

Trillow Contour Pillow: This pillow cannot be machine washed, and should be spot cleaned only. Drying the pillow is not necessary, and will not restore its shape.

The cover is machine washable. Wash on a gentle/delicate setting with color-safe hydrogen peroxide bleach.

Sleep Trial & Warranty

Sleep trial 120 nights
Warranty Snuggle-Pedic Bamboo: 20 years; Trillow Contour: 10 years
Full trial period and warranty details

Full trial period and warranty details

Sleep trial: Relief-Mart offers a 120-night sleep trial for all Snuggle-Pedic and Trillow Contour Pillow orders.

  1. This sleep trial does not include a mandatory break-in period. Customers may return their pillow at any point during the 120-night period.
  2. All customers who return their pillow are entitled to a full product refund. However, customers in Alaska and Hawaii will not be refunded for any additional shipping charges.
  3. Pillow owners will be eligible for free loft customizations after the sleep trial has ended, but they will not qualify for a product refund.

Warranty: Relief-Mart offers a 20-year warranty for the Snuggle-Pedic and a 10-year warranty for the Trillow Contour Pillow.

  1. Both warranties are entirely nonprorated.
  2. The warranties do not extend to the pillow cover. However, Relief-Mart warrants the cover will be free of manufacturing defects.
  3. In the event that a repair or replacement is needed, Relief-Mart will pay all shipping and handling costs associated with these services.
  4. The warranty will cover the following defects:
    • For the Snuggle-Pedic: Excessive flattening or loss of support due to deteriorating foam.
    • For the Trillow Contour Pillow: Loss of original shape or memory, or manufacturing flaws that cause the foam to split or crack.
  5. The warranty will not cover the following:
    • Cosmetic changes in the foam that do not affect its comfort or pressure-relieving abilities.
    • Any ‘transferable damage’ that occurs after the owner has received the pillow, including stains from food and drink, urine, or cigarette smoke.
  6. This warranty exclusively extends to original owners who purchase their pillow from Relief-Mart or an authorized retailer. Those who buy or acquire their pillow from the original owner or a non-authorized retailer are not eligible for warranty coverage.

Similar Pillow Options

Next, let’s look at some pillow brands that produce models similar to the Snuggle-Pedic and Trillow Contour Pillow. The four brands below offer memory foam pillow models, and primarily sell their products online. To read our reviews of these brands, visit the links found in the top row of the table.

Brand Snuggle-Pedic (Relief Mart) Coop Home Goods Helix Miracle Bamboo (OnTel)
Model(s) Snuggle-Pedic
Trillow Contour Pillow
The Original
Eden
Travel and Camping Pillow
Body Pillow
Helix Pillow Original Miracle Bamboo Shredded Memory Foam Pillow
Pillow Type Shredded and one-piece memory foam Shredded memory foam Shredded memory foam and down alternative Shredded memory foam and polyester fill
Cover Polyester, viscose from bamboo, and Lycra® spandex Polyester and rayon from bamboo Polyester or polyethylene phase-change material (PCM) Polyester and viscose from bamboo
Price Range $49.99 to $79.99 $29.99 to $89.99 $85 to $129 Varies by retailer
Loft Range Adjustable Adjustable Adjustable 6 1/2″
Firmness Options Medium
Medium firm
Medium soft
Medium firm
Adjustable Medium firm
Availability Online Online Online
In-store
Online
In-store
Sleep Trial 120 nights 100 nights 100 nights Varies by retailer
Warranty Length 10 years (Trillow)
20 years (Snuggle-Pedic)
5 years 3 years No warranty
Tuck Customer Satisfaction Rating 84% (13,538 customer reviews) 78% to 82% (26,393 customer reviews) 77% (119 customer reviews) 70% (725 customer reviews)

Company Information

Customer Service

Owner experiences show 8 out of 10 customers have had a positive experience with Relief-Mart/Snuggle-Pedic, irrespective of whether or not they liked their pillow.

Company History

Relief-Mart was founded in 2001. The company has sold Snuggle-Pedic pillows since January 2015.

BBB Rating

Snuggle-Pedic has not received a rating from the Better Business Bureau, but Relief-Mart currently holds an A+ BBB rating.

Physical Stores

Relief-Mart does not operate any brick-and-mortar locations.

Contact Snuggle-Pedic

[email protected] | 1-800-667-1969 | www.snugglepedic.com

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