The Tuck team collected and analyzed 13,538 verified customer experiences from 26 unique sources for this review. This research is supported by you, our readers, through our independently chosen links, which earn us a commission. Read more about how we’re supported here.
What You Need to Know about Snuggle-Pedic Pillows
Pillow Type and Components: Relief-Mart, Inc. offers memory foam pillows. Currently, the company offers two different models sold under the name Snuggle-Pedic.
The Snuggle-Pedic Bamboo Pillow, known simply as the Snuggle-Pedic,is filled with a proprietary blend of shredded memory foam, and the stretch-velour cover is made of polyester, viscose (rayon) from bamboo, and Lycra® spandex. The shredded foam fill provides adjustable loft. However, owners should not adjust the loft themselves; Relief-Mart offers free customizations for this reason (more information in the ‘Product Specifications, Firmness, and Care Section’). The Snuggle-Pedic is available in a standard design with three available sizes, as well as a body pillow.
The Snuggle-Pedic Trillow Contour Pillow is an orthopedic pillow with three components: two single-piece memory foam pillows and an outer memory foam shell. The interior pillows can be used individually, or used together with or without the outer shell. Additionally, the outer shell can be used a neck roll. This customizable 3-in-1 design allows owners to choose from a loft range of three and a half inches (3 1/2″) to five and a half inches (5 1/2″). The Trillow’s stretch-velour cover is made of polyester, viscose (rayon) from bamboo, and Lycra® spandex.
Adjustable loft for both pillows
Easy to clean (Snuggle-Pedic)
Free shipping in contiguous U.S.
120-night sleep trial and longer-than-average warranty coverage
A+ BBB rating for parent company (Relief-Mart)
Professional loft customization needed (Snuggle-Pedic)
Difficult to clean (Trillow Contour Pillow)
Limited firmness for both pillows
Product and Price Range: The Snuggle-Pedic pillow is available in four sizes: Standard ($49.99), Queen ($59.99), King ($69.99), and Body ($69.99). The Trillow Contour Pillow is exclusively available in a Standard size ($79.99). All Snuggle-Pedic pillows are manufactured in the United States.
Customer Satisfaction Rating: The Snuggle-Pedic has earned a customer rating of 84%, but we have not received enough customer data to calculate an accurate rating for the Trillow Contour Pillow. Calculated from: 13,538 customer experiences from 26 individual sources
Main Competitors: Relief-Mart/Snuggle-Pedic’s main competitors include other shredded memory foam pillows that are primarily sold online. Availability: Snuggle-Pedic pillows are available on the Snuggle-Pedic website. The Snuggle-Pedic is also available on Amazon.com, but the Trillow Contour Pillow is not sold on Amazon.com at this time. The Relief-Mart website features official product pages for both pillows; the Trillow Contour Pillow may be purchased through Relief-Mart, but the Snuggle-Pedic cannot be purchased on the Relief-Mart product page (visitors are redirected to Amazon.com instead). Amazon rating: The Body-size Snuggle-Pedic has a rating of 4.7 on Amazon.com, while the three remaining sizes have collectively earned a rating of 4.5.The Trillow Contour Pillow is not sold on Amazon.com. BBB rating: Relief-Mart has earned an A+ rating from the Better Business Bureau.
Snuggle-Pedic Pillow Sleep Ratings
Please note: we have not collected enough owner data to generate ratings for the Trillow Contour Pillow. We will update this section once we receive sufficient customer and owner feedback.
What Snuggle-Pedic Users Say
Based on data collection, this is an overall customer sentiment regarding the Snuggle-Pedic.
The Snuggle-Pedic has earned a customer satisfaction rating of 84%, which is considered above-average compared to the ratings for other shredded memory foam pillows.
The average pillow will begin to deteriorate after two to three years of use.
Shredded memory foam pillows tend to have relatively short lifespans, but the Snuggle-Pedic typically performs for at least two to two and a half years.
Some pillows are only available in one firmness setting, which can be limited for customers who fall outside that loft category.
Adjusting the loft may alter the Snuggle-Pedic’s firmness to some extent, but most owner say it has ‘Medium’ firmness regardless of the fill level. Adjusting the loft requires owners to mail their pillow to Relief-Mart for a free customization.
Some pillows flatten out over time, and require constant fluffing in order to maintain a full, supportive shape.
Like many shredded memory foam pillows, the Snuggle-Pedic flattens somewhat easily, but its shape can be fully restored in a conventional dryer.
Pillows that are highly moldable can be scrunched and squeezed into different positions, which is beneficial for sleepers who snuggle with pillows.
The Snuggle-Pedic is quite moldable and scrunchable, and should be suitable for sleepers who prefer to snuggle with a pillow.
Some pillows conform to the contours of the sleeper’s head and neck for optimal comfort and targeted pressure relief.
Shredded memory foam pillows do not conform as closely as one-piece foam models, but many Snuggle-Pedic owners report noticeable pain and pressure relief.
Pillows may sleep hot or cold, usually depending on both the air circulation in the interior and the composition of the cover.
Shredded memory foam can be a heat trap, but the Snuggle-Pedic’s cover (made from a blend of viscose from rayon) cools down the pillow to some extent.
Off-gassing is to be expected from most pillows, but some produce stronger, longer-lasting odors that can disrupt sleep.
Some Snuggle-Pedic owners report off-gassing smells when their pillow is new, but odors usually dissipate in a matter of days.
Some pillows are significantly heavier than average, making it difficult for some sleepers to move and maneuver them in the night.
The weight of a Snuggle-Pedic will vary by fill but at its loftiest the pillow weighs between three and four pounds, making it easy for most sleepers to lift and adjust.
Ease of Cleaning
Depending on the material, pillows may be machine washable or require more intensive cleaning, such as hand washing, spot cleaning, or professional (dry) cleaning.
The Snuggle-Pedic can be washed and dried in a conventional machine, provided the loft has been professionally customized (see the ‘Product Specifications, Firmness, and Care’ section for more information).
Snuggle-Pedic Pricing and Delivery Details
19W” x 26L”
20W” x 28L”
20W” x 35L”
20W” x 54L”
Package Deals: Relief-Mart does not appear to offer any packaged deals or bundles for Snuggle-Pedic pillow purchases at this time. Where Can the Pillow Be Shipped?: Relief-Mart ships pillows to all 50 states, but international deliveries are not available at this time. Delivery Fee: Shipping is free for orders in the contiguous U.S. Customers in Alaska and Hawaii pay additional delivery charges based on their location; these charges will appear during the checkout phase prior to purchasing the pillow, and will not be refunded in the event of a return.
Delivery Policy: The delivery policy for Relief-Mart/Snuggle-Pedic is as follows:
All deliveries are coordinated through UPS. Customers in the contiguous U.S. typically receive their order within three to five business days, but the wait time for customers in Alaska and Hawaii may be up to seven additional business days.
UPS delivers packages Monday to Friday, excluding holidays, but weekend deliveries may be available for some orders.
Once the order has shipped, purchasers will receive an online tracking number. This email may be delivered to the customer’s spam folder. If the tracking number is not received, customers should contact Relief-Mart via phone or email.
For order with multiple products, packages may arrive separately.
Snuggle-Pedic Product Specifications, Firmness, and Care
The Snuggle-Pedic pillow’s firmness can be adjusted to some extent by adding or removing foam fill, but most owners claim the pillow is a ‘Medium’ firmness regardless of its loft. Relief-Mart discourages owners from adjusting the loft themselves because the pillow needs to be resealed in order to make it compatible with conventional washing machines. For this reason, Relief-Mart offers unlimited, free pillow customizations. Shipping is free for all customizations.
The Trillow Contour Pillow is considered ‘Medium Firm,’ regardless of its configuration. This pillow cannot be adjusted for firmness. This pillow can be reconfigured into three arrangements with lofts ranging from three and a half inches (3 1/2″) to five and a half inches (5 1/2″). The outer shell can also be converted into a neck roll.
The table below lists firmness, loft, and composition specifications for the Snuggle-Pedic and Trillow Contour Pillow.
Shredded Memory Foam
56.4% Polyester 43% Viscose from Bamboo 0.6% Lycra® Spandex
56.4% Polyester 43% Viscose from Bamboo 0.6% Lycra® Spandex
Instructions for First Time Use: The Snuggle-Pedic and Trillow Contour Pillow do not have any special instructions for first-time use.
Cleaning Instructions: Care instructions for the Snuggle-Pedic and Trillow pillows are as follows.
The Snuggle-Pedic should only be washed if it is properly sealed. The pillow comes sealed, and will be resealed each time the loft is professionally customized.
Wash the Snuggle-Pedic on a gentle/delicate setting with color-safe hydrogen peroxide bleach.
When the pillow is finished washing, remove from the washer and wring out excess water. This will minimize the drying time.
Dry for approximately 20 minutes. For best results, begin the cycle on medium heat and gradually increase to high heat.
When not washing, the pillow can be placed in a dryer and dried for 20 minutes or more to restore its full shape.
Trillow Contour Pillow:
This pillow cannot be machine washed, and should be spot cleaned only.
Drying the pillow is not necessary, and will not restore its shape.
The cover is machine washable. Wash on a gentle/delicate setting with color-safe hydrogen peroxide bleach.
What Type of Sleeper Is Best Suited for a Snuggle-Pedic Pillow?
Based on our customer feedback, the Snuggle-Pedic received the following grades among sleepers of different weights, body types, and preferred sleep positions. At this time, we have not received enough customer data to generate ratings for the Trillow Contour Pillow.
Please note that these ratings are subjective, and that everyone has varying experiences on different pillows. Sleeper comfort and spinal support are the most important factors when it comes to selecting a pillow.
Lightweight Sleeper Rating (Less than 130 lbs)
Average Weight Sleeper Rating (130 to 230 lbs)
Heavyweight Sleeper Rating (More than 230 lbs)
For more information on sleeping positions please see our pillow guides for side, back, and stomach sleepers.
Relief-Mart/Snuggle-Pedic Company Information
Customer Service: Owner experiences show 8 out of 10 customers have had a positive experience with Relief-Mart/Snuggle-Pedic, irrespective of whether or not they liked their pillow. BBB rating: Snuggle-Pedic has not received a rating from the Better Business Bureau, but Relief-Mart currently holds an A+ BBB rating. Company History: Relief-Mart was founded in 2001. The company has sold Snuggle-Pedic pillows since January 2015. Physical Stores: Relief-Mart does not operate any brick-and-mortar locations. Corporate Address: Relief-Mart, Inc. Snuggle-Pedic Division 28505 Canwood Street, Suite C Augora Hills, CA 91301 Phone Number: 1-800-667-1969 Available Monday to Friday from 9am to 9pm PST, and Saturday and Sunday from 10am to 6pm PST Contact Email: [email protected] Company Website:www.snugglepedic.com/ Facebook Instagram Twitter
Sleep Trial and Warranty Information
Trial Period and Guarantee: Relief-Mart offers a 120-night sleep trial for all Snuggle-Pedic and Trillow Contour Pillow orders.
This sleep trial does not include a mandatory break-in period. Customers may return their pillow at any point during the 120-night period.
All customers who return their pillow are entitled to a full product refund. However, customers in Alaska and Hawii will not be refunded for any additional shipping charges.
Pillow owners will be eligible for free loft customizations after the sleep trial has ended, but they will not qualify for a product refund.
Warranty: Relief-Mart offers a 20-year warranty for the Snuggle-Pedic and a 10-year warranty for the Trillow Contour Pillow.
Both warranties are entirely nonprorated.
The warranties do not extend to the pillow cover. However, Relief-Mart warrants the cover will be free of manufacturing defects.
In the event that a repair or replacement is needed, Relief-Mart will pay all shipping and handling costs associated with these services.
The warranty will cover the following defects:
For the Snuggle-Pedic: Excessive flattening or loss of support due to deteriorating foam.
For the Trillow Contour Pillow: Loss of original shape or memory, or manufacturing flaws that cause the foam to split or crack.
The warranty will not cover the following:
Cosmetic changes in the foam that do not affect its comfort or pressure-relieving abilities.
Any ‘transferable damage’ that occurs after the owner has received the pillow, including stains from food and drink, urine, or cigarette smoke.
This warranty exclusively extends to original owners who purchase their pillow from Relief-Mart or an authorized retailer. Those who buy or acquire their pillow from the original owner or a non-authorized retailer are not eligible for warranty coverage.
Similar Pillow Options
Lastly, let’s look at some pillow brands that produce models similar to the Snuggle-Pedic and Trillow Contour Pillow. The four brands below offer memory foam pillow models, and primarily sell their products online. To read our reviews of these brands, visit the links found in the top row of the table.