Sleep Number Mattress Reviews

Our Review Process | Disclosure

 

The Tuck team collected and analyzed 5,336 verified customer experiences from 46 unique sources and spent over 20 hours testing mattresses in our lab for this review. This research is supported by you, our readers, through our independently chosen links, which earn us a commission. Read more about how we’re supported here.

Quick Overview

Sleep Number is one of the leading manufacturers of airbed mattresses. All Sleep Number models are designed with two internal air chambers, one running lengthwise on each side of the mattress. Owners can adjust the firmness of the bed by increasing or decreasing the amount of air in each chamber using the built-in Firmness Control System.

Currently, the company offers a total of nine beds belonging to three exclusive collections.

  • The Classic series consists of two models, the c2 and c4. The c2 is constructed with a 2″ comfort layer of gel-infused polyfoam; its firmness range is ‘Medium Firm’ to ‘Firm,’ or a 6-7 on the 1-10 firmness scale. The c4 has a slightly thicker (3″) gel-infused polyfoam comfort layer. Its firmness range is ‘Medium’ to ‘Firm’ (5-7).
  • The Performance series includes three models: the p5, pSE, and p6. The p5 has a 4″ polyfoam comfort layer; its firmness settings range from ‘Medium Soft’ to ‘Firm’ (4-7). The pSE also has a 4″ polyfoam comfort layer, but its firmness range is slightly different – about ‘Medium’ to ‘Firm’ (5-7.5). Lastly, the p6 has a 5″ polyfoam comfort layer; this model’s firmness options range from ‘Medium Soft’ to ‘Medium Firm’ (4-6).
  • The Innovation series includes the i7, i8, iLE, and i10 models. The i7 has a 5″ comfort layer of gel-infused memory foam; its firmness options range from ‘Soft’ to ‘Medium Firm’ (3-6).  The i8 and iLE both have 6″ comfort layers of polyfoam, and firmness ranges of ‘Medium Soft’ to ‘Medium Firm’ (4-6). Lastly, the i10 has a 7″ comfort system with memory foam and polyfoam layers. Its firmness options range from ‘Soft’ to ‘Medium Firm’ (3-6).

As with many competing airbeds, adjustable firmness is one of the biggest advantages of Sleep Number mattresses. The brand’s wide product selection also ensures that most sleepers will be able to find a bed that offers settings suitable for their firmness preferences, body type, and sleep position. Sleep Number mattresses also excel at motion isolation overall, and most produce less noise than airbed models from other manufacturers.

Prices vary significantly by Sleep Number collection. The Classic series consists of models with price-points that are much lower than that of the average airbed, and are more comparable to luxury memory foam or hybrid models. The Performance series has airbeds that are on par with industry averages. Lastly, airbeds in the Innovation series have above-average price-points. Sleep Number backs each mattress with a 100-night sleep trial and a 25-year warranty.

Read on to learn more about Sleep Number airbeds in terms of construction, pricing, and performance ratings. This guide also includes an overview of the brand’s shipping, return, and warranty policies, along with some similar brand recommendations.

Pros
  • Wide range of thickness and firmness range options
  • All beds built for dual-firmness and equipped with sleep tracking technology
  • Above-average motion isolation for most models
  • Most beds are light and easy to move
  • A+ Better Business Bureau rating
Cons
  • Noise potential
  • Beds sleep excessively cool for some
  • Expensive price-points and added delivery charges
  • Sleep trial requires 30-night break-in period
MODEL Description
Classic Series (c2, c4)
Airbed
Multiple Firmness Options
Inexpensive
Good for Back Pain
Back
Full mattress details

Mattress Specs

  • varies
  • 100 nights
  • 25 Year
  • online and in-store
  • 50-65lbs
  • Airbed
  • $999-$1,499/Queen
  • $89.99

Sleep Rating

Durability
Fair

Sleep Number Classic Series mattresses tend to wear out faster than other airbed models, according to owners. Foam degradation and leaky air chambers are some of the chief complaints.

Motion Isolation
Good

Sleep Number Classic Series mattresses absorb and minimize motion transfer to a significant extent.

Conforming
Very Good

Firmness settings for the C2 and C4 airbeds range from 'Medium' to 'Firm,' offering ideal conforming for those who weigh at least 130 lbs.

Sex
Fair

Sleep Number Classic airbeds feature a small trench between the air chambers that runs down the middle of the mattress, creating an uneven surface that can negatively impact sex.

Temperature Neutrality
Fair

Sleep Number Classic airbeds sleep fairly cool, though it may feel too cool for some.

Off-gassing
Excellent

The Classic series mattresses produce a minimal amount of off-gassing odor, which is typical for airbeds.

Edge Support
Fair

Sleep Number Classic airbeds offer some edge support, giving them a slight advantage over memory foam and latex models, but sinkage where people sit has been reported.

Noise
Fair

The C2 and C4 have a Firmness Control system that produces a fair amount of noise when air chamber levels are adjusted, but the mattress itself is fairly quiet.

Performance Series (p5, pSE, p6)
Airbed
Multiple Firmness Options
Moderate
Good for Back Pain
Back
Full mattress details

Mattress Specs

  • varies
  • 100 nights
  • 25 Year
  • online and in-store
  • 60-70 lbs
  • Airbed
  • $2,099-$2,599/Queen
  • $89.99

Sleep Rating

Durability
Fair

The expected lifespan of a Performance series mattress from Sleep Number is about seven to eight years, which is slightly below-average for airbed models. Foam degradation and/or leaky chambers are the two most common issues.

Motion Isolation
Very Good

Motion isolation is a key strength of the p5, pSE, and p6 airbeds; the surfaces absorb and minimize movement to a significant extent.

Conforming
Very Good

Mattresses in the Performance series offer firmness settings ranging from 'Medium Soft' to 'Firm'; this range accommodates most sleepers regardless of their body type of preferred position.

Sex
Fair

Performance series airbeds are constructed with a trench between the chambers, which often causes the surface to feel uneven (and uncomfortable) during sex.

Temperature Neutrality
Fair

The p5, pSE, and p6 sleep fairly cool – too cool for some.

Off-gassing
Excellent

The Performance series airbeds emit little to no off-gassing – typical for this mattress type.

Edge Support
Fair

The Performance series mattresses offer some edge support but sinkage typically occurs over time.

Noise
Fair

Each Performance series mattress has a Firmness Control system that can produce a fair amount of noise when adjusting air chamber levels but the mattresses itself are fairly quiet on their own.

Innovation Series (i7, i8, iLE, i10)
Airbed
Multiple Firmness Options
Expensive
Good for Back Pain
Back
Full mattress details

Mattress Specs

  • varies
  • 100 nights
  • 25 Year
  • online and in-store
  • 90-110 lbs
  • Airbed
  • $3,199-$4,999/Queen
  • $89.99

Sleep Rating

Durability
Fair

Mattresses in Sleep Number's Innovation series tend to wear out faster than competing airbeds, often due to foam degradation and/or leaky air chambers .

Motion Isolation
Very Good

Sleep Number Innovation Series mattresses offer strong motion isolation, which can benefit couples who awaken easily due to movement.

Conforming
Very Good

The Innovation series airbeds offer firmness settings ranging from 'Soft' to 'Medium Firm.' These settings are optimal for people who weigh 230 lbs. or less, particularly side sleepers.

Sex
Fair

The i7, i8, iLE, and i10 each have a small trench between the air chambers that delineates the mattress; this can make the surface feel uneven and uncomfortable during sex.

Temperature Neutrality
Fair

Like many other airbeds, the Innovation series models sleep fairly cool; this can benefit hot sleepers, but may feel excessively chilly to others.

Off-gassing
Excellent

Off-gassing is not a major issue with any of the Innovation series models.

Edge Support
Fair

Edge support is fair for Sleep Number's Innovation series models, and sinkage typically occurs after a few years of regular use.

Noise
Fair

The Firmness Control system found in Innovation series airbeds can be somewhat noisy when adjusting air chamber levels, but the mattress itself is fairly quiet.

What Type of Sleeper Is Best Suited for a Sleep Number Mattress?

Based on our customer feedback, the Sleep Number mattresses have received the following grades among sleepers of different weights and preferred sleep positions. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.

For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.

SLEEP POSITION LIGHT WEIGHT
Less than 130 LBS
AVERAGE WEIGHT
130 LBS - 230 LBS
HEAVY WEIGHT
Greater than 230 LBS
Classic Series (c2, c4)
Side
LIGHT WEIGHT
Less than 130 LBS
Side
FAIR
AVERAGE WEIGHT
130 LBS - 230 LBS
Side
GOOD
HEAVY WEIGHT
Greater than 230 LBS
Side
GOOD
Back
LIGHT WEIGHT
Less than 130 LBS
Back
GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Back
VERY GOOD
HEAVY WEIGHT
Greater than 230 LBS
Back
VERY GOOD
Stomach
LIGHT WEIGHT
Less than 130 LBS
Stomach
GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Stomach
VERY GOOD
HEAVY WEIGHT
Greater than 230 LBS
Stomach
GOOD
Performance Series (p5, pSE, p6)
Side
LIGHT WEIGHT
Less than 130 LBS
Side
GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Side
VERY GOOD
HEAVY WEIGHT
Greater than 230 LBS
Side
VERY GOOD
Back
LIGHT WEIGHT
Less than 130 LBS
Back
VERY GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Back
VERY GOOD
HEAVY WEIGHT
Greater than 230 LBS
Back
VERY GOOD
Stomach
LIGHT WEIGHT
Less than 130 LBS
Stomach
GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Stomach
VERY GOOD
HEAVY WEIGHT
Greater than 230 LBS
Stomach
VERY GOOD
Innovation Series (i7, i8, iLE, i10)
Side
LIGHT WEIGHT
Less than 130 LBS
Side
VERY GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Side
VERY GOOD
HEAVY WEIGHT
Greater than 230 LBS
Side
GOOD
Back
LIGHT WEIGHT
Less than 130 LBS
Back
VERY GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Back
VERY GOOD
HEAVY WEIGHT
Greater than 230 LBS
Back
GOOD
Stomach
LIGHT WEIGHT
Less than 130 LBS
Stomach
GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Stomach
GOOD
HEAVY WEIGHT
Greater than 230 LBS
Stomach
FAIR

Sleeper ratings for Sleep Number mattresses vary by collection. The Classic series has more limited firmness ranges that gravitate toward firmer settings; these beds are ideal for heavier individuals, including back and stomach sleepers. The Innovation series airbeds have softer firmness ranges, making them suitable for lighter people – particularly side sleepers. Performance series mattresses offer the widest firmness ranges; most sleepers should be able to find a suitable Performance series airbed regardless of their weight or sleep position.

Our testing process found Sleep Number mattresses should also be great for you if…

  • You have a relatively large mattress shopping budget
  • You tend to sleep hot
  • You and/or your sleep partner awaken easily due to movement
  • Nighttime noise doesn’t keep you awake

Accolades/Awards

After the data collection and testing we’ve done, here are the categories where Sleep Number mattresses stood out:

What You Need to Know About the Sleep Number Mattresses

Construction and Firmness

First, let’s take a closer look at how Sleep Number mattresses are made. All Sleep Number mattresses have a prescribed firmness range; owners add or remove air from the air chambers to adjust the feel within this range. The following table lists firmness range, thickness, and composition specs for each current Sleep Number model.

Sleep Number Collection Mattress Name Firmness Ranges Thickness Support Core Components Comfort Layer Components Cover Components
Classic c2 6-7 (‘Medium Firm’ to ‘Firm’) 8″ Dual Air Chambers 2″ Gel-infused Polyfoam Rayon and Polypropylene Blend
c4 5-7 (‘Medium’ to ‘Firm’) 9″ Dual Air Chambers 3″ Gel-infused Polyfoam Polyester and Polypropylene Blend
Performance p5 4-7 (‘Medium Soft’ to ‘Firm’) 10″ Dual Air Chambers 4″ Polyfoam Rayon and Polypropylene Blend
pSE 5-7.5 (‘Medium’ to ‘Firm’) 10″ Dual Air Chambers 4″ Polyfoam Rayon and Polypropylene Blend
p6 4-6 (‘Medium Soft’ to ‘Firm’) 11″ Dual Air Chambers 5″ Polyfoam Polyester and Rayon Blend
Innovation i7 3-6 (‘Soft’ to ‘Medium Firm’) 11″ Dual Air Chambers 5″ Gel Memory Foam Polyester and Polypropylene Blend
i8 4-6 (‘Medium Soft’ to ‘Medium Firm’ 12″ Dual Air Chambers 6″ Polyfoam Polyester and Polypropylene Blend
iLE 4-6 (‘Medium Soft’ to ‘Medium Firm’ 12″ Dual Air Chambers 6″ Polyfoam Polyester and Polypropylene Blend
i10 3-6 (‘Soft’ to ‘Medium Firm’) 13″ Dual Air Chambers 7″ Memory Foam and Polyfoam Layers Polyester and Polypropylene Blend

Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.

Sizing and Pricing

The next table lists width, length, and thickness dimensions for Sleep Number mattresses in each available size, along with model-specific availability notes.

Mattress Size Dimensions Thickness Availability Notes
Twin 38W” x 75L” 8″ (c2)
9″ (c4)
10″ (p5, pSE)
Not available for p6, i7, i8, iLE, i10
Twin Extra Long (XL) 38W” x 80L” 8″ (c2)
9″ (c4)
10″ (p5, pSE)
11″ (p6, i7)
12″ (i8, iLE)
Not available for i10
Full 54W” x 75L” 8″ (c2)
9″ (c4)
10″ (p5, pSE)
12″ (i8, iLE)
Not available for p6, i7, i10
Queen 60W” x 80L” 8″ (c2)
9″ (c4)
10″ (p5, pSE)
11″ (p6, i7)
12″ (i8, iLE)
13″ (i10)
Available for all models
King 76W” x 80L” 8″ (c2)
9″ (c4)
10″ (p5, pSE)
11″ (p6, i7)
12″ (i8, iLE)
13″ (i10)
Available for all models
California King 72W” x 84L” 8″ (c2)
9″ (c4)
10″ (p5, pSE)
11″ (p6, i7)
12″ (i8, iLE)
13″ (i10)
Available for all models

The table below lists current price-points for all Sleep Number beds in each available size.

Mattress Model Twin Twin XL Full Queen King Cali King
c2 $599 $699 $799 $999 $1,499 $1,499
c4 $1,199 $1,299 $1,349 $1,499 $1,999 $1,999
p5 $1,549 $1,699 $1,974 $2,099 $2,599 $2,599
pSE $2,199 $2,299 $2,599 $2,799 $3,399 $3,399
p6 N/A $2,099 N/A $2,599 $3,199 $3,199
i7 N/A $2,099 N/A $2,599 $3,199 $3,199
i8 N/A $2,749 $3,024 $3,199 $3,899 $3,899
iLE N/A $4,399 $4,674 $4,999 $5,699 $5,699
i10 N/A N/A N/A $4,699 $5,399 $5,399

Availability: Sleep Number mattresses are available on the Sleep Number website, and select models may also be sold on Amazon.com and through other third-party retailers. Sleep Number also operates brick-and-mortar stores across the United States. A store directory is available on the company’s website.

Sleep Number Coupons and Discounts

Sleep Trial and Warranty

Sleep trial 100 Nights
Warranty 25 years (all beds)
Warranty 25 year limited
Warranty Transfer Non Transferable
Trial period and full warranty details

Trial Period and Guarantee

Sleep Number offers a 100-night sleep trial for all current mattresses.

  1. This sleep trial requires a 30-night break-in period; customers may not return their mattress for a refund until at least 30 nights have elapsed.
  2. Sleep Number also offers exchanges as part of the sleep trial. In the event of an upgrade, customers must pay the difference between the original mattress and its replacement; if a downgrade occurs, customers receive a partial refund.
  3. Sleep Number issues a full product refund for all mattress returns within 21 business days of the mattress being shipped back to the company, but customers are responsible for all associated shipping and transportation costs. Sleep Number must receive returned mattresses within 30 days of the request.

Warranty

Sleep Number offers a 25-year warranty for all mattresses in the Classic, Performance, and Innovation collections:

  1. All warranties are partially prorated. The warranty is nonprorated for the first 2 years. From years 3 to 19, owners pay a prorated charge of 20% of the original product price for mattress replacements, plus 4% for each year of ownership. From years 20 to 25, owners pay a flat prorated charge of 96% of the original product price.
  2. The warranty will not cover the following:
    • Defects that result from normal wear and tear, such as mattress cover or foam compression, bunching, or discoloration.
    • Damage that occurs due to tampering with the built-in Firmness Control System.
    • Any type of physical damage that occurs after the mattress has been manufactured/shipped.
  3. This warranty is non-transferable. It is exclusively available to original owners who purchase their mattress from Sleep Number or an authorized retailer. Those who buy or acquire their mattress from the original owner or a non-authorized retailer do not receive warranty coverage.

Delivery

How is the mattress shipped? Sleep Number mattresses are shipped in one to six individual boxes, depending on selected model. They are delivered without air in the chambers.
Where do they ship? The contiguous U.S., Alaska, Puerto Rico, and the U.S. Virgin Islands
Full shipping details

Delivery Policy

The delivery policy for Sleep Number is as follows:

  1. As part of its Comfort Service Home Delivery program, Sleep Number offers in-home setup and old mattress removal with all airbed orders. This service is priced at $199 for customers in most areas; those living in remote areas pay $249 for home setup.
  2. Home delivery is not available to customers in Hawaii, Guam, or American Samoa, but is offered elsewhere in the U.S.
  3. During in-home setup, customers must ensure their bed is assembled near an electrical outlet; otherwise the adjustable firmness function will not work.
  4. Sleep Number offers free ground shipping through UPS, but the brand’s current mattresses do not qualify for this type of delivery.

Old Mattress Removal

Old mattress removal is included with Comfort Service Home Delivery, which is priced at $199 or $249 depending on the customer’s location.

Company Information

Customer Service

8 out of 10 owner experiences show that customers have had a positive experience with Sleep Number, irrespective of whether or not they liked their mattress.

Company History

Sleep Number has been in business since 1987,

Physical Stores

Sleep Number operates more than 450 brick-and-mortar stores across the United States. A full store directory is available online.

Contact Sleep Number

[email protected] | 1-888-411-2188 | SleepNumber.com

Find Sleep Number on Social

Facebook | Instagram | Twitter

How Does Sleep Number Compare to Other Beds?

As any consumer does with a product they’re considering, our mattress assessments involve comparing them with other similar products. Be it composition, firmness, or price, we think it’s important to see how Sleep Number mattresses stack up to other beds.

Like many competing airbeds, Sleep Number mattresses offer adjustable firmness settings that provide a wider comfort range than most mattresses made from different materials (such as memory foam or latex). The built-in SleepIQ tracking technology is another benefit, particularly for sleepers who like to monitor their nightly routines. The firmer Classic series models are most suitable for heavier back and stomach sleepers; the softer Innovation series airbeds are optimal for lighter side and back sleepers; and the Performance series beds – offering the widest firmness range – are suitable for most sleepers regardless of their weight or preferred position.

However, Sleep Number mattresses are generally quite expensive and include a minimum of $199 in delivery fees on top of the product price. Other potential disadvantages include noise potential, excessively cool sleeping, and edge support that is fair at best.

Check out our selections below if you’d like to see a few comparable mattresses.

Similar mattress options

Smart BedThe PodAirbedDream Hybrid II
MODELS Smart BedThe PodAirbedDream Hybrid II
MATTRESS TYPE FoamFoamAirbedHybrid
PRICE (Queen) $995$2,195$3,999$1,999
FIRMNESS OPTION NNYY
AVAILABILITY onlineonlineonline, in-storeonline,in-store
SLEEP TRIAL 100 nights100 nights90 nightsNone
WARRANTY LENGTH 10 Year Limited10 Year Limited10 Year, Limited10 Year, Limited
BUY BUY NOWBUY NOWBUY NOWBUY NOW
Full mattress options chart