Sleep Number Mattress Reviews

Our Review Process | Disclosure

 

The Tuck team collected and analyzed 412 verified customer experiences from 9 unique sources and spent over 45 hours testing this mattress in our lab for this review. This research is supported by you, our readers, through our independently chosen links, which earn us a commission. Read more about what we do here.

Quick Overview

Sleep Number offers four unique lines of airbed mattresses:

The Classic line is offered in two models, the c2 as well as the c4.  The c2 is designed with no comfort layer while the c4 is equipped with a polyfoam comfort layer.  Our tests found that that the entry level line performs quite well for someone looking for that firmness customization at their fingertips.

The Performance line is also offered in two models, the p5 and the p6.  They both feature comfort layers above the patented airbed system.  Our testers enjoyed the enhanced pressure relief system within the line.

The Innovation series, has four models, the i7, i8, i10, and iLE.  The i7 and i10 models are also included in Sleep Number’s Smart Bed collection, due to the fact that it uses their SleepIQ monitor.  Our testers found that the temperature balancing built into the line was both noticeable and refreshing.

Pros
  • Extensive selection of mattresses available
  • Ability to customize firmness levels of each selection
  • Available at thousands of locations throughout the US
  • Sleep tracking app available with most models
  • Financing available
Cons
  • Above average price point
  • Prone to malfunctions in customization
  • Pricey returns and limited nonprorated warranty coverage
MODEL Description
Classic
Airbed
Multiple Firmness Options
Inexpensive
Good for Back Pain
Back
Full mattress details

Mattress Specs

  • varies
  • 100 night
  • 25 Year
  • in-store
  • 50-65lbs
  • Airbed
  • $699.99-$1,199.99/Queen
  • $89.99

Sleep Rating

Durability
Fair

Sleep Number Classic Series mattresses tend to wear out faster than other airbed models, according to owners. Foam degradation and leaky air chambers are some of the chief complaints.

Motion Isolation
Good

Customers note that Sleep Number Classic Series mattresses can absorb and minimize motion transfer to a significant extent.

Conforming
Good

Conforming ability varies for airbeds in the Sleep Number Classic Series, but most owners say pain and pressure relief is fair or better.

Sex
Fair

Sleep Number Classic airbeds feature a small trench between the air chambers that runs down the middle of the mattress, creating an uneven surface that can negatively affect sex.

Temperature Neutrality
Fair

Sleep Number Classic airbed owners claim that their mattress sleeps fairly cool.

Off-gassing
Excellent

Airbeds tend to produce less odor than other mattress types – and according to owners, Sleep Number Classic airbeds are no exception.

Edge Support
Fair

Sleep Number Classic airbeds offer some edge support, giving them a slight advantage over memory foam and latex models, but sinkage where people sit has been reported.

Noise
Fair

Sleep Number Classic owners claim that the Firmness Control system produces a fair amount of noise when air pressure levels are adjusted, but the mattress itself is fairly quiet.

Innovation
Airbed
Multiple Firmness Options
Expensive
Good for Back Pain
Back
Full mattress details

Mattress Specs

  • varies
  • 100 night
  • 25 Year
  • in-store
  • 90-110 lbs
  • Airbed
  • 2499.99-$4799.00/Queen
  • $89.99

Sleep Rating

Durability
Fair

Sleep Number Innovation Series mattresses tend to wear out faster than other airbed models, according to owners. Foam degradation and leaky air chambers are some of the chief complaints.

Motion Isolation
Good

Customers note that Sleep Number Innovation Series mattresses can absorb and minimize motion transfer to a significant extent.

Conforming
Good

Conforming ability varies for airbeds in the Sleep Number Innovation Series, but most owners say pain and pressure relief is fair or better.

Sex
Fair

Sleep Number Innovation airbeds feature a small trench between the air chambers that runs down the middle of the mattress, creating an uneven surface that can negatively affect sex.

Temperature Neutrality
Fair

Sleep Number Innovation airbed owners claim that their mattress sleeps fairly cool.

Off-gassing
Excellent

Airbeds tend to produce less odor than other mattress types – and according to owners, Sleep Number Innovation airbeds are no exception.

Edge Support
Fair

Sleep Number Innovation airbeds offer some edge support, giving them a slight advantage over memory foam and latex models, but sinkage where people sit has been reported.

Noise
Fair

Sleep Number Innovation owners claim that the Firmness Control system produces a fair amount of noise when air pressure levels are adjusted, but the mattress itself is fairly quiet.

Performance
Airbed
Multiple Firmness Options
Moderate
Good for Back Pain
Back
Full mattress details

Mattress Specs

  • varies
  • 100 night
  • 25 Year
  • in-store
  • 60-70 lbs
  • Airbed
  • $1,999.98-$2,599.00/Queen
  • $89.99

Sleep Rating

Durability
Fair

Sleep Number Performance Series mattresses tend to wear out faster than other airbed models, according to owners. Foam degradation and leaky air chambers are some of the chief complaints.

Motion Isolation
Good

Customers note that Sleep Number Performance mattresses can absorb and minimize motion transfer to a significant extent.

Conforming
Good

Conforming ability varies for airbeds in the Sleep Number Performance Series, but most owners say pain and pressure relief is fair or better.

Sex
Fair

Sleep Number Performance airbeds feature a small trench between the air chambers that runs down the middle of the mattress, creating an uneven surface that can negatively affect sex.

Temperature Neutrality
Fair

Sleep Number Performance airbed owners claim that their mattress sleeps fairly cool.

Off-gassing
Excellent

Airbeds tend to produce less odor than other mattress types – and according to owners, Sleep Number Performance airbeds are no exception.

Edge Support
Fair

Sleep Number Performance airbeds offer some edge support, giving them a slight advantage over memory foam and latex models, but sinkage where people sit has been reported.

Noise
Fair

Sleep Number Performance owners claim that the Firmness Control system produces a fair amount of noise when air pressure levels are adjusted, but the mattress itself is fairly quiet.

What Type of Sleeper Is Best Suited for a Sleep Number Mattress?

Based on our customer feedback, the Sleep Number mattresses have received the following grades among sleepers of different weights and preferred sleep positions. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.

For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.

SLEEP POSITION LIGHT WEIGHT
Less than 130 LBS
AVERAGE WEIGHT
130 LBS - 230 LBS
HEAVY WEIGHT
Greater than 230 LBS
Classic
Side
LIGHT WEIGHT
Less than 130 LBS
Side
FAIR
AVERAGE WEIGHT
130 LBS - 230 LBS
Side
FAIR
HEAVY WEIGHT
Greater than 230 LBS
Side
GOOD
Back
LIGHT WEIGHT
Less than 130 LBS
Back
GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Back
GOOD
HEAVY WEIGHT
Greater than 230 LBS
Back
GOOD
Stomach
LIGHT WEIGHT
Less than 130 LBS
Stomach
GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Stomach
GOOD
HEAVY WEIGHT
Greater than 230 LBS
Stomach
GOOD
Innovation
Side
LIGHT WEIGHT
Less than 130 LBS
Side
VERY GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Side
VERY GOOD
HEAVY WEIGHT
Greater than 230 LBS
Side
VERY GOOD
Back
LIGHT WEIGHT
Less than 130 LBS
Back
VERY GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Back
VERY GOOD
HEAVY WEIGHT
Greater than 230 LBS
Back
VERY GOOD
Stomach
LIGHT WEIGHT
Less than 130 LBS
Stomach
GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Stomach
GOOD
HEAVY WEIGHT
Greater than 230 LBS
Stomach
GOOD
Performance
Side
LIGHT WEIGHT
Less than 130 LBS
Side
GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Side
GOOD
HEAVY WEIGHT
Greater than 230 LBS
Side
VERY GOOD
Back
LIGHT WEIGHT
Less than 130 LBS
Back
VERY GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Back
VERY GOOD
HEAVY WEIGHT
Greater than 230 LBS
Back
VERY GOOD
Stomach
LIGHT WEIGHT
Less than 130 LBS
Stomach
VERY GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Stomach
VERY GOOD
HEAVY WEIGHT
Greater than 230 LBS
Stomach
GOOD

As you can see, the Sleep Number line of mattresses are great for just about any sleep position your ability to dial in the firmness.  When dealing with the technology involved with a performance mattress such as Sleep Number, it could be prone to issues

Our testing process found the Sleep Number line should also be great for you if…

  • You’re interested in numerous options from one brand
  • You want the ability to customize every aspect of the mattress
  • You aren’t afraid to spend above industry average

Accolades/Awards

After the data collection and testing we’ve done, here are the categories where the Sleep Number mattresses stood out:

What You Need to Know About the Sleep Number Mattresses

Construction and Firmness

All Sleep Number mattresses offer customizable firmness ranges, and these ranges vary by model. Please note that most Sleep Number models share the same support core construction, which features two air chambers that can be adjusted using the Firmness Control function. The only exception is the it bed, which features six individual air chambers. A breakdown of firmness options, layer dimensions, and components for all current Sleep Number mattresses is included in the table below.

Mattress Series Product Name Firmness Rating Thickness Comfort Layer Components Cover Components
Classic c2 6 to 7 (Medium Firm to Firm) 8″ No comfort layer Rayon and Polypropylene
c4 5 to 7 (Medium to Firm) 10″ 1 1/2″ Polyfoam Polyester and Polypropylene
Performance p5 4 to 7 (Medium Soft to Firm) 11″ 2″ Polyfoam Rayon and Polypropylene
p6 4 to 6 (Medium Soft to Medium Firm 12″ 3″ Polyfoam Polyester and Rayon
Innovation i7 3 to 6 (Soft to Medium Firm) 11″ 5″ Gel Memory Foam Polyester and Polypropylene
i8 4 to 6 (Medium Soft to Medium Firm) 13″ 3″ Polyfoam Polyester and Polypropylene
i10 3 to 6 (Soft to Medium Firm) 15″ 2″ Memory Foam
2″ Polyfoam
Polyester and Polypropylene
iLE 4 to 6 (Medium Soft to Medium Firm) 14″ 3″ Polyfoam Polyester and Polypropylene
it bed Adjustable 8″ 2″ Polyfoam Polyester and Elastane

Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.

Sizing and Pricing

The first table includes all available sizes for each current Sleep Number model. Please note in the right-hand column that certain sizes are not available for all models.

Size Dimensions Height Availability Notes
Twin 38W” x 75L” 8″ (c2)
10″ (c4)
11″ (p5)
Not available for the p6, i7, i8, i10, iLE, or it bed
Twin Long/Extra Long 38W x 80L” 8″ (c2)
10″ (c4)
11″ (p5 and i7)
12″ (p6)
13″ (i8)
14″ (iLE)
Not available for the i10 or it bed
Full 54W” x 75L” 8″ (c2)
10″ (c4)
11″ (p5 and i7)
13″ (i8)
14″ (iLE)
Not available for the p6,i10, or it bed
Queen 60W” x 80L” 8″ (c2 and it bed)
10″ (c4)
11″ (p5 and i7)
12″ (p6)
13″ (i8)
14″ (iLE)
15″ (i10)
Available for all models
King 76W” x 80L” 8″ (c2 and it bed)
10″ (c4)
11″ (p5 and i7)
12″ (p6)
13″ (i8)
14″ (iLE)
15″ (i10)
Available for all models
Split King 76W” x 80L” 8″ (c2 and it bed)
10″ (c4)
11″ (p5)
12″ (p6)
13″ (i8)
14″ (iLE)
Not available for the p6, i7, i10, or it bed
FlexTop King 76W” x 80L” 8″ (c2)
10″ (c4)
11″ (p5)
12″ (p6)
13″ (i8)
14″ (iLE)
Not available for the p6, i7, i10, or it bed
California King 72W” x 84L” 8″ (c2 and it bed)
10″ (c4)
11″ (p5 and i7)
12″ (p6)
13″ (i8)
14″ (iLE)
15″ (i10)
Available for all models
Split California King 72W” x 84L” 13″ (i8)
14″ (iLE)
Not available for the c2, c4, p5, p6, i7, i10, or it bed
FlexTop California King 72W” x 84L” 8″ (c2)
10″ (c4)
11″ (p5)
12″ (p6)
13″ (i8)
14″ (iLE)
Not available for the p6, i7, i10, or it bed

The next table features the current prices for all Sleep Number mattresses in the Classic, Performance, and Innovation Series. If a model’s price is not listed in certain cells, then this means that model is not currently available in that size.

Size Classic Series (c2 and c4) Performance Series (p5 and p6) Innovation Series (i7, i8, i10 and iLE) It bed
Twin $299.99 (c2)
$899.99 (c4)
$1,199.99 (p5) N/A N/A
Twin Long/ Extra Long $399.99 (c2)
$999.99 (c4)
$1,349.99 (p5)
$2,149.00 (p6)
$2,899.00 (i7)
$2,299.99 (i8)
$2,075.99 (iLE)
N/A
Full $499.99 (c2)
$1,049.99 (c4)
$1,624.99 (p5) $3,174.00 (i7)
$2,574.99 (i8)
$2,212.50 (iLE)
N/A
Queen $699.99 (c2)
$1,199.99 (c4)
$1,999.98 (p5)
$2,599.00 (p6)
$3,299.00 (i7)
$2,999.98 (i8)
$4,799.00 (i10)
$2,499.99 (iLE)
$949.00
King $1,199.99 (c2)
$1,699.99 (c4)
$2,499.98 (p5)
$3,199.00 (p6)
$3,999.00 (i7)
$3,699.98 (i8)
$5,499.00 (i10)
$2,799.99 (iLE)
$1,349.00
Split King $1,399.99 (c2)
$1,899.99 (c4)
$2,899.98 (p5) $4,299.98 (i8)
$3,099.99 (iLE)
N/A
FlexTop King $1,399.99 (c2)
$1,899.99 (c4)
$2,899.98 (p5) $4,299.98 (i8)
$3,099.99 (iLE)
N/A
California King $1,199.99 (c2)
$1,699.99 (c4)
$2,499.98 (p5)
$3,199.00 (p6)
$3,999.00 (i7)
$3,699.98 (i8)
$5,499.00 (i10)
$3,099.99 (iLE)
$1,349.00
Split California  King N/A N/A $4,299.98 (i8)
$3,099.99 (iLE)
N/A
FlexTop California King $1,399.99 (c2)
$1,899.99 (c4)
$2,899.98 (p5) $4,299.98 (i8)
$5,999.98 (iLE)
N/A

 

Sleep Number Coupons and Discounts

Sleep Trial and Warranty

Sleep trial 100 Nights
Refund Minus return shipping and delivery fees
Warranty 25 year limited
Warranty Transfer Non Transferable
Trial period and full warranty details

Trial Period and Guarantee: Sleep Number offers a 100-night sleep trial on all Classic, Performance, and Innovation Series mattresses, as well as the it bed.

  1. The 100-night trial begins on the original date of purchase, but customers will not be able to return the mattress until 30 nights have elapsed.
  2. Although a full refund will be issued on all returned Sleep Number mattresses, customers will still be required to pay all applicable return shipping and delivery fees.
  3. Customers who wish to return their mattress must contact the Sleep Number customer service center and request a Return Service Order (RSO) number. Only those with a valid RSO number will be allowed to coordinate a mattress return. Authorized returns must be received within 30 days.
  4. As soon as Sleep Number has received and inspected the condition of the returned mattress, a refund of the original purchase price of the mattress minus shipping and delivery fees will be issued to the original method of payment within 21 days.

Warranty: Sleep Number offers a 25-year limited mattress warranty on all mattresses in the Classic, Performance, and Innovation Series, as well as a 2-year warranty for the it bed. According to the Sleep Number website, these warranty terms apply to all mattresses that have been available for purchase since March 27, 2013.

  1. The Sleep Number warranty for Classic, Performance, and Innovation Series mattresses is divided into nonprorated and prorated coverage periods.
    • The first two years of coverage are nonprorated, and all defective mattresses will be repaired or replaced at no additional expense to the owner (including shipping and replacement parts).
    • During years 3 to 19, mattress owners will receive prorated coverage. Defective mattresses and parts will be replaced at a rate of 20% the original cost, plus an additional 4% for year that has passed since the original purchase. This means that repairs will cost 28% of the original cost during the third year of ownership, 32% of the original cost during the fourth year, etc.
    • During years 20 to 25, owners will receive prorated coverage. Mattresses and parts are replaced at a rate of 96% of the original cost.
  2. The it bed is available with a two-year warranty that is entirely nonprorated. In the event that an it bed needs to be repaired or replaced, Sleep Number will cover shipping and handling costs. The owner will be responsible for any other transportation, inspection, or installation costs.
  3. The Sleep Number mattress warranties will not cover the following defects:
    • Defects that result from ‘normal wear and tear’, including ‘mattress cover compression, bunching, foam compression, or discoloration of components’.
    • Damage that results from either tampering with the mattress or opening the Firmness Control system.
    • Any form of damage that does not occur during the manufacturing or shipping processes, including damage caused by laundering or dry cleaning.

Delivery

How is the mattress shipped? Sleep Number mattresses are shipped in one to six individual boxes, depending on selected model. They are delivered without air in the chambers.
Where do they ship? Sleep Number ships mattresses anywhere in the United States, as well as Puerto Rico and the US Virgin Islands
Full shipping details

Delivery Policy: The delivery policy for Sleep Number is as follows:

  1. At the time of purchase, customers select whether they would prefer UPS Ground or Comfort Services Home Delivery.
  2. UPS Ground deliveries are available in all 50 states, as well as Puerto Rico and the U.S. Virgin Islands. Comfort Services Home Delivery is available in all states except Hawaii, but customers who live outside Sleep Number’s ‘standard delivery areas’ may be required to pay an additional fee.
  3. Customers must ensure their mattress will be set up near an electrical outlet in order to operate the Firmness Control system that adjusts air pressure in the mattress.

Old Mattress Removal: Deliveries shipped through UPS Ground do not offer old mattress removal services. Comfort Services Home Delivery includes removal and disposal of the customer’s existing mattress.

Company Information

Customer Service

8 out of 10 owner experiences show customers have had a positive experience with Sleep Number, irrespective of whether or not they liked their mattress.

BBB rating:  A+

Company History

Select Comfort, the company that manufacturers Sleep Number mattresses, was founded in 1987

Physical Stores

Sleep Number owns and operates over 450 brick-and-mortar showrooms nationwide

Contact Sleep Number

[email protected]  |  1-888-411-2188  |  SleepNumber.com

Corporate Address

9800 59th Ave. N

Minneapolis, MN  55442-3274

Find Sleep Number on Social

FaceBook |  YouTube  |  Twitter

How Does Sleep Number Compare to Other Beds?

As any consumer does with a product they’re considering, our mattress assessments naturally involve comparing them with other similar products. Be it composition, firmness, or price, we think it’s important to see how the line of Sleep Number mattresses stack up to other beds.

The line of Sleep Number mattresses are all high quality selections, with the main components being air chambers which can customize the bed to be more plush or more firm based on the body composition and sleep preferences of the sleeper.  Many of the models also have sleep tracking abilities built in as well

Check out our selections below if you’d like to see a few comparable mattresses.

Similar mattress options

AirbedDream Hybrid IICloudLux Hybrid
MODELS AirbedDream Hybrid IICloudLux Hybrid
MATTRESS TYPE AirbedHybridFoamHybrid
PRICE (Queen) $3,999$1,999$1,799-$4,799$2499.00
FIRMNESS OPTION YYNY
AVAILABILITY online, in-storeonline,in-storeonline, in-storeonline, in-store
SLEEP TRIAL 90 nightsNone90 nightNone
WARRANTY LENGTH 10 Year, Limited10 Year, Limited10 Year, Limited10 Year
BUY BUY NOWBUY NOWBUY NOWBUY NOW
Full mattress options chart