Stearns & Foster, a division of Tempur-Sealy, offers hybrid mattresses. The company currently sells mattresses in four exclusive collections:
Mattresses in the EstateCollection have a comfort layer is designed with a top layer of standard memory foam, followed by a bottom layer of gel memory foam. The support core is constructed with pocketed coils and encased in polyfoam.
Mattresses in the Lux Estate Collection have a comfort system with a top memory foam layer, a middle pillow top layer, and a bottom gel memory foam layer. The pocketed coil support core is encased in polyfoam.
Mattresses in the Lux Estate Hybrid Collection feature mattresses with two layers of standard memory foam and one layer of gel memory foam in the comfort system. The support core features foam-encased pocketed coils.
Mattresses in the ReserveCollection have a comfort system with four key components: a top ‘hybrid pillow top’ layer, a second layer of gel memory foam, a third pillow top layer, and a bottom layer of standard memory foam. The support core features pocketed coils encased in polyfoam.
All four collections feature mattresses with side vents for more air circulation and stretch-knit covers made of a Tencel® lyocell blend.
Meet Our Testing Team
Jackson
Brad
Keith
Lauren
General Overview
Pros
Multiple thickness options and customizable firmness
Better motion isolation and less noise than other hybrids
Strong edge support
A+ rating from Better Business Bureau
Cons
Questionable durability
Most models are heavy and difficult to move
Limited specs disclosed
Above-average price-points for most models
Our readers get a $200 Visa gift card with purchase of a Stearns & Foster mattress
Specifies how long the product maintains structure, providing comfort and support before it begins to deteriorate. For reference, the average mattress lifespan is 6-8 years.
Early deterioration and sagging is one of the most common complaints among those who own a mattress in the Stearns & Foster Estate collection.
Durability
x
Specifies how long the product maintains structure, providing comfort and support before it begins to deteriorate. For reference, the average mattress lifespan is 6-8 years.
Early deterioration and sagging is one of the most common complaints among those who own a mattress in the Stearns & Foster Estate collection.
Motion Isolation
x
A measure of how effectively a mattress absorbs motion across its surface, preventing partner disturbance.
Due to their thick foam comfort layers, Estate collection mattresses absorb and isolate motion transfer more effectively than other hybrids.
Motion Isolation
x
A measure of how effectively a mattress absorbs motion across its surface, preventing partner disturbance.
Due to their thick foam comfort layers, Estate collection mattresses absorb and isolate motion transfer more effectively than other hybrids.
Off-gassing
x
Most new products emit chemical smells after being removed from packaging. Off-gassing odors are considered non-toxic, but can be quite unpleasant nonetheless.
Off-gassing does not appear to be a major issue among Estate mattress owners, although some report temporary smells when the mattress is new.
Off-gassing
x
Most new products emit chemical smells after being removed from packaging. Off-gassing odors are considered non-toxic, but can be quite unpleasant nonetheless.
Off-gassing does not appear to be a major issue among Estate mattress owners, although some report temporary smells when the mattress is new.
Pressure Relief
x
This refers to the degree to which a mattress molds to or cradles the contours of the body. This helps alleviate pressure point pain, especially on the hips and shoulders.
Stearns & Foster Estate mattresses conform more closely than other hybrids, but early sagging compromises support and can hinder pressure relief.
Pressure Relief
x
This refers to the degree to which a mattress molds to or cradles the contours of the body. This helps alleviate pressure point pain, especially on the hips and shoulders.
Stearns & Foster Estate mattresses conform more closely than other hybrids, but early sagging compromises support and can hinder pressure relief.
Temperature Neutrality
x
The temperature of a mattress throughout the night is affected by how much body heat is retained. Several factors affect temperature neutrality, including material composition, layer thickness, and dissipation of heat through airflow.
Stearns & Foster Estate mattresses sleep warmer than other hybrids, as is usually the case with models that have thick foam layers.
Temperature Neutrality
x
The temperature of a mattress throughout the night is affected by how much body heat is retained. Several factors affect temperature neutrality, including material composition, layer thickness, and dissipation of heat through airflow.
Stearns & Foster Estate mattresses sleep warmer than other hybrids, as is usually the case with models that have thick foam layers.
Edge Support
x
The degree to which the perimeter of the mattress supports body weight. In some cases, mattresses may sink when weight is applied. This sinkage, often called “roll-off”, affects how closely you might sleep to the edge of the bed.
Due to their foam-encased support cores, Stearns & Foster Estate mattresses provide sturdy edge support for most sleepers.
Edge Support
x
The degree to which the perimeter of the mattress supports body weight. In some cases, mattresses may sink when weight is applied. This sinkage, often called “roll-off”, affects how closely you might sleep to the edge of the bed.
Due to their foam-encased support cores, Stearns & Foster Estate mattresses provide sturdy edge support for most sleepers.
Noise
x
Certain mattresses – particularly those with coils – can be quite noisy when bearing weight. Others are nearly silent. Material composition is often the limiting factor for noise potential.
Unlike most hybrids, Stearns & Foster Estate models produce little noise when bearing weight.
Noise
x
Certain mattresses – particularly those with coils – can be quite noisy when bearing weight. Others are nearly silent. Material composition is often the limiting factor for noise potential.
Unlike most hybrids, Stearns & Foster Estate models produce little noise when bearing weight.
Sex
x
Mattresses that are bouncier and more responsive tend to be better for sex, as they’re easier to change positions on. In contrast, unresponsive mattresses can cause couples to have trouble switching positions.
The thick foam comfort layers of Estate mattresses make them less responsive than other hybrids and can impact sex, according to couples.
Sex
x
Mattresses that are bouncier and more responsive tend to be better for sex, as they’re easier to change positions on. In contrast, unresponsive mattresses can cause couples to have trouble switching positions.
The thick foam comfort layers of Estate mattresses make them less responsive than other hybrids and can impact sex, according to couples.
Durability
x
Specifies how long the product maintains structure, providing comfort and support before it begins to deteriorate. For reference, the average mattress lifespan is 6-8 years.
Early deterioration and sagging is one of the most common complaints among those who own a mattress in the Stearns & Foster Lux Estate Hybrid collection.
Durability
x
Specifies how long the product maintains structure, providing comfort and support before it begins to deteriorate. For reference, the average mattress lifespan is 6-8 years.
Early deterioration and sagging is one of the most common complaints among those who own a mattress in the Stearns & Foster Lux Estate Hybrid collection.
Motion Isolation
x
A measure of how effectively a mattress absorbs motion across its surface, preventing partner disturbance.
Due to their thick foam comfort layers, Lux Estate Hybrid collection mattresses absorb and isolate motion transfer more effectively than other hybrids.
Motion Isolation
x
A measure of how effectively a mattress absorbs motion across its surface, preventing partner disturbance.
Due to their thick foam comfort layers, Lux Estate Hybrid collection mattresses absorb and isolate motion transfer more effectively than other hybrids.
Off-gassing
x
Most new products emit chemical smells after being removed from packaging. Off-gassing odors are considered non-toxic, but can be quite unpleasant nonetheless.
Off-gassing does not appear to be a major issue among Lux Estate Hybrid mattress owners, although some report temporary smells when the mattress is new.
Off-gassing
x
Most new products emit chemical smells after being removed from packaging. Off-gassing odors are considered non-toxic, but can be quite unpleasant nonetheless.
Off-gassing does not appear to be a major issue among Lux Estate Hybrid mattress owners, although some report temporary smells when the mattress is new.
Pressure Relief
x
This refers to the degree to which a mattress molds to or cradles the contours of the body. This helps alleviate pressure point pain, especially on the hips and shoulders.
Stearns & Foster Lux Estate Hybrid mattresses conform more closely than other hybrids, but early sagging compromises support and can hinder pressure relief.
Pressure Relief
x
This refers to the degree to which a mattress molds to or cradles the contours of the body. This helps alleviate pressure point pain, especially on the hips and shoulders.
Stearns & Foster Lux Estate Hybrid mattresses conform more closely than other hybrids, but early sagging compromises support and can hinder pressure relief.
Temperature Neutrality
x
The temperature of a mattress throughout the night is affected by how much body heat is retained. Several factors affect temperature neutrality, including material composition, layer thickness, and dissipation of heat through airflow.
Stearns & Foster Lux Estate Hybrid mattresses sleep warmer than other hybrids, as is usually the case with models that have thick foam layers.
Temperature Neutrality
x
The temperature of a mattress throughout the night is affected by how much body heat is retained. Several factors affect temperature neutrality, including material composition, layer thickness, and dissipation of heat through airflow.
Stearns & Foster Lux Estate Hybrid mattresses sleep warmer than other hybrids, as is usually the case with models that have thick foam layers.
Edge Support
x
The degree to which the perimeter of the mattress supports body weight. In some cases, mattresses may sink when weight is applied. This sinkage, often called “roll-off”, affects how closely you might sleep to the edge of the bed.
Due to their foam-encased support cores, Stearns & Foster Lux Estate Hybrid mattresses provide sturdy edge support for most sleepers.
Edge Support
x
The degree to which the perimeter of the mattress supports body weight. In some cases, mattresses may sink when weight is applied. This sinkage, often called “roll-off”, affects how closely you might sleep to the edge of the bed.
Due to their foam-encased support cores, Stearns & Foster Lux Estate Hybrid mattresses provide sturdy edge support for most sleepers.
Noise
x
Certain mattresses – particularly those with coils – can be quite noisy when bearing weight. Others are nearly silent. Material composition is often the limiting factor for noise potential.
Unlike most hybrids, Stearns & Foster Lux Estate Hybrid models produce little noise when bearing weight.
Noise
x
Certain mattresses – particularly those with coils – can be quite noisy when bearing weight. Others are nearly silent. Material composition is often the limiting factor for noise potential.
Unlike most hybrids, Stearns & Foster Lux Estate Hybrid models produce little noise when bearing weight.
Sex
x
Mattresses that are bouncier and more responsive tend to be better for sex, as they’re easier to change positions on. In contrast, unresponsive mattresses can cause couples to have trouble switching positions.
The thick foam comfort layers of Lux Estate Hybrid mattresses make them less responsive than other hybrids and can impact sex, according to couples.
Sex
x
Mattresses that are bouncier and more responsive tend to be better for sex, as they’re easier to change positions on. In contrast, unresponsive mattresses can cause couples to have trouble switching positions.
The thick foam comfort layers of Lux Estate Hybrid mattresses make them less responsive than other hybrids and can impact sex, according to couples.
Durability
x
Specifies how long the product maintains structure, providing comfort and support before it begins to deteriorate. For reference, the average mattress lifespan is 6-8 years.
Early deterioration and sagging is one of the most common complaints among those who own a mattress in the Stearns & Foster Lux Estate collection.
Durability
x
Specifies how long the product maintains structure, providing comfort and support before it begins to deteriorate. For reference, the average mattress lifespan is 6-8 years.
Early deterioration and sagging is one of the most common complaints among those who own a mattress in the Stearns & Foster Lux Estate collection.
Motion Isolation
x
A measure of how effectively a mattress absorbs motion across its surface, preventing partner disturbance.
Due to their thick foam comfort layers, Lux Estate collection mattresses absorb and isolate motion transfer more effectively than other hybrids.
Motion Isolation
x
A measure of how effectively a mattress absorbs motion across its surface, preventing partner disturbance.
Due to their thick foam comfort layers, Lux Estate collection mattresses absorb and isolate motion transfer more effectively than other hybrids.
Off-gassing
x
Most new products emit chemical smells after being removed from packaging. Off-gassing odors are considered non-toxic, but can be quite unpleasant nonetheless.
Off-gassing does not appear to be a major issue among Lux Estate mattress owners, although some report temporary smells when the mattress is new.
Off-gassing
x
Most new products emit chemical smells after being removed from packaging. Off-gassing odors are considered non-toxic, but can be quite unpleasant nonetheless.
Off-gassing does not appear to be a major issue among Lux Estate mattress owners, although some report temporary smells when the mattress is new.
Pressure Relief
x
This refers to the degree to which a mattress molds to or cradles the contours of the body. This helps alleviate pressure point pain, especially on the hips and shoulders.
Stearns & Foster Lux Estate mattresses conform more closely than other hybrids, but early sagging compromises support and can hinder pressure relief.
Pressure Relief
x
This refers to the degree to which a mattress molds to or cradles the contours of the body. This helps alleviate pressure point pain, especially on the hips and shoulders.
Stearns & Foster Lux Estate mattresses conform more closely than other hybrids, but early sagging compromises support and can hinder pressure relief.
Temperature Neutrality
x
The temperature of a mattress throughout the night is affected by how much body heat is retained. Several factors affect temperature neutrality, including material composition, layer thickness, and dissipation of heat through airflow.
Stearns & Foster Lux Estate mattresses sleep warmer than other hybrids, as is usually the case with models that have thick foam layers.
Temperature Neutrality
x
The temperature of a mattress throughout the night is affected by how much body heat is retained. Several factors affect temperature neutrality, including material composition, layer thickness, and dissipation of heat through airflow.
Stearns & Foster Lux Estate mattresses sleep warmer than other hybrids, as is usually the case with models that have thick foam layers.
Edge Support
x
The degree to which the perimeter of the mattress supports body weight. In some cases, mattresses may sink when weight is applied. This sinkage, often called “roll-off”, affects how closely you might sleep to the edge of the bed.
Due to their foam-encased support cores, Stearns & Foster Lux Estate mattresses provide sturdy edge support for most sleepers.
Edge Support
x
The degree to which the perimeter of the mattress supports body weight. In some cases, mattresses may sink when weight is applied. This sinkage, often called “roll-off”, affects how closely you might sleep to the edge of the bed.
Due to their foam-encased support cores, Stearns & Foster Lux Estate mattresses provide sturdy edge support for most sleepers.
Noise
x
Certain mattresses – particularly those with coils – can be quite noisy when bearing weight. Others are nearly silent. Material composition is often the limiting factor for noise potential.
Unlike most hybrids, Stearns & Foster Lux Estate models produce little noise when bearing weight.
Noise
x
Certain mattresses – particularly those with coils – can be quite noisy when bearing weight. Others are nearly silent. Material composition is often the limiting factor for noise potential.
Unlike most hybrids, Stearns & Foster Lux Estate models produce little noise when bearing weight.
Sex
x
Mattresses that are bouncier and more responsive tend to be better for sex, as they’re easier to change positions on. In contrast, unresponsive mattresses can cause couples to have trouble switching positions.
The thick foam comfort layers of Lux Estate mattresses make them less responsive than other hybrids and can impact sex, according to couples.
Sex
x
Mattresses that are bouncier and more responsive tend to be better for sex, as they’re easier to change positions on. In contrast, unresponsive mattresses can cause couples to have trouble switching positions.
The thick foam comfort layers of Lux Estate mattresses make them less responsive than other hybrids and can impact sex, according to couples.
Durability
x
Specifies how long the product maintains structure, providing comfort and support before it begins to deteriorate. For reference, the average mattress lifespan is 6-8 years.
Early deterioration and sagging is one of the most common complaints among those who own a mattress in the Stearns & Foster Reserve collection.
Durability
x
Specifies how long the product maintains structure, providing comfort and support before it begins to deteriorate. For reference, the average mattress lifespan is 6-8 years.
Early deterioration and sagging is one of the most common complaints among those who own a mattress in the Stearns & Foster Reserve collection.
Motion Isolation
x
A measure of how effectively a mattress absorbs motion across its surface, preventing partner disturbance.
Due to their thick foam comfort layers, Reserve collection mattresses absorb and isolate motion transfer more effectively than other hybrids.
Motion Isolation
x
A measure of how effectively a mattress absorbs motion across its surface, preventing partner disturbance.
Due to their thick foam comfort layers, Reserve collection mattresses absorb and isolate motion transfer more effectively than other hybrids.
Off-gassing
x
Most new products emit chemical smells after being removed from packaging. Off-gassing odors are considered non-toxic, but can be quite unpleasant nonetheless.
Off-gassing does not appear to be a major issue among Reserve mattress owners, although some report temporary smells when the mattress is new.
Off-gassing
x
Most new products emit chemical smells after being removed from packaging. Off-gassing odors are considered non-toxic, but can be quite unpleasant nonetheless.
Off-gassing does not appear to be a major issue among Reserve mattress owners, although some report temporary smells when the mattress is new.
Pressure Relief
x
This refers to the degree to which a mattress molds to or cradles the contours of the body. This helps alleviate pressure point pain, especially on the hips and shoulders.
Stearns & Foster Reserve mattresses conform more closely than other hybrids, but early sagging compromises support and can hinder pressure relief.
Pressure Relief
x
This refers to the degree to which a mattress molds to or cradles the contours of the body. This helps alleviate pressure point pain, especially on the hips and shoulders.
Stearns & Foster Reserve mattresses conform more closely than other hybrids, but early sagging compromises support and can hinder pressure relief.
Temperature Neutrality
x
The temperature of a mattress throughout the night is affected by how much body heat is retained. Several factors affect temperature neutrality, including material composition, layer thickness, and dissipation of heat through airflow.
Stearns & Foster Reserve mattresses sleep warmer than other hybrids, as is usually the case with models that have thick foam layers.
Temperature Neutrality
x
The temperature of a mattress throughout the night is affected by how much body heat is retained. Several factors affect temperature neutrality, including material composition, layer thickness, and dissipation of heat through airflow.
Stearns & Foster Reserve mattresses sleep warmer than other hybrids, as is usually the case with models that have thick foam layers.
Edge Support
x
The degree to which the perimeter of the mattress supports body weight. In some cases, mattresses may sink when weight is applied. This sinkage, often called “roll-off”, affects how closely you might sleep to the edge of the bed.
Due to their foam-encased support cores, Stearns & Foster Reserve mattresses provide sturdy edge support for most sleepers.
Edge Support
x
The degree to which the perimeter of the mattress supports body weight. In some cases, mattresses may sink when weight is applied. This sinkage, often called “roll-off”, affects how closely you might sleep to the edge of the bed.
Due to their foam-encased support cores, Stearns & Foster Reserve mattresses provide sturdy edge support for most sleepers.
Noise
x
Certain mattresses – particularly those with coils – can be quite noisy when bearing weight. Others are nearly silent. Material composition is often the limiting factor for noise potential.
Unlike most hybrids, Stearns & Foster Reserve models produce little noise when bearing weight.
Noise
x
Certain mattresses – particularly those with coils – can be quite noisy when bearing weight. Others are nearly silent. Material composition is often the limiting factor for noise potential.
Unlike most hybrids, Stearns & Foster Reserve models produce little noise when bearing weight.
Sex
x
Mattresses that are bouncier and more responsive tend to be better for sex, as they’re easier to change positions on. In contrast, unresponsive mattresses can cause couples to have trouble switching positions.
The thick foam comfort layers of Reserve mattresses make them less responsive than other hybrids and can impact sex, according to couples.
Sex
x
Mattresses that are bouncier and more responsive tend to be better for sex, as they’re easier to change positions on. In contrast, unresponsive mattresses can cause couples to have trouble switching positions.
The thick foam comfort layers of Reserve mattresses make them less responsive than other hybrids and can impact sex, according to couples.
What Type of Sleeper is Best Suited to a Stearns & Foster Mattress?
Based on our customer feedback, Stearns & Foster mattresses received the following grades among sleepers of different weights and preferred sleep positions.
These ratings reflect sleeper experiences with the collections as a whole, not specific models. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses.
Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.
For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.
Estate
Lux Hybrid
Lux Estate
Reserve
Weight
Light
Average
Heavy
Sleep Position
Less than 130 LBS
130 LBS - 230 LBS
Greater than 230 LBS
Side
Back
Stomach
Weight
Light
Average
Heavy
Sleep Position
Less than 130 LBS
130 LBS - 230 LBS
Greater than 230 LBS
Side
Back
Stomach
Weight
Light
Average
Heavy
Sleep Position
Less than 130 LBS
130 LBS - 230 LBS
Greater than 230 LBS
Side
Back
Stomach
Weight
Light
Average
Heavy
Sleep Position
Less than 130 LBS
130 LBS - 230 LBS
Greater than 230 LBS
Side
Back
Stomach
Compare Mattresses
Next, let’s look at some hybrid and innerspring mattresses that are comparable to the models in Stearns & Foster’s current collections.
The mattresses featured in the four exclusive collections from Stearns & Foster are available in different firmness settings; for this reason, we have not assigned a specific firmness to any of these collections. An analysis of mattress components is featured in the table below.
Please note that Stearns & Foster does not disclose measurements of individual mattress layers, nor do they disclose specifications like foam density, coil count, or cover composition.
Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.
Stearns & Foster Collection
Firmness Options
Thickness
Support Core Components
Comfort Layer Components
Cover Components
Estate
Varies
14″ to 15 1/2″
Pocketed Coils
Memory Foam
Gel Memory Foam
Stretch-knit Tencel® lyocell Blend
Lux Estate
Varies
14″ to 16 1/2″
Pocketed Coils
Memory Foam
Pillow Top Layer
Stretch-knit Tencel® lyocell Blend
Lux Hybrid
Varies
13 1/2″ to 15″
Pocketed Coils
Memory Foam
Gel Memory Foam
Stretch-knit Tencel® lyocell Blend
Reserve
Varies
16″ to 17″
Pocketed Coils
Memory Foam
Gel Memory Foam
Hybrid and Standard Pillow Top Layers
Stretch-knit Tencel® lyocell Blend
Availability
Stearns & Foster mattresses are available at brick-and-mortar stores across the country and are sold through select online retailers like Amazon.com, but they are not available for direct purchase on the Stearns & Foster website.
Stearns & Foster Coupons and Discounts
Get a $200 Visa gift card with purchase of a Stearns & Foster mattress
Stearns & Foster Mattresses are not compressed and shipped in a box, but rather shipped according to the policy of the retailer you purchase it from.
Where Do They Ship?
Customers should defer to the delivery policy of the retailer they purchase their Stearns & Foster mattress from.
White Glove Delivery?
Depending on the retailer you purchase from, Stearns & Foster may or may not be available with a White Glove delivery.
Full Shipping Details
Hybrid mattresses from Stearns & Foster are exclusively available for purchase at brick-and-mortar locations. Customers should defer to the delivery policy of the retailer where they purchase their mattress.
Old Mattress Removal?
Customers should defer to the mattress removal policy of the retailer where they purchase their Stearns & Foster mattress.
Trial Period & Warranty Details
Trial Period and Guarantee: Stearns & Foster mattresses are available through third-party retailers, and the company does not offer any sort of sleep trial. For this reason, customers should defer to the sleep trial and return policy of the brick-and-mortar or online retailer from which they purchase their mattress.
Warranty: Tempur-Sealy offers a 10-year limited warranty for all Stearns & Foster mattresses.
Warranty coverage begins on the date of original purchase. The warranty coverage will depend on the product label issued with the mattress.
Most mattresses come with the 10/10 label, and will receive nonprorated coverage for the entire duration of the warranty. This means owners will not have to pay additional charges for replacing a defective mattress. However, they will be responsible for transportation and inspection costs.
Stearns & Foster mattresses are designed for use with certain types of foundational support. A queen- or king-size mattress must be supported with a bed frame that has a ‘rigid bridge bar with a supporting leg’ and at least five legs or at least five ‘equally spaced hardwood slats’. The warranty will be voided if the mattress is used with an inadequate support system, or if the mattress is found to be in unsanitary condition.
Floor models are not eligible for warranty coverage.
The warranty will cover the following mattress defects:
Visible indentations or sagging in the mattress surface that measure one and a half inches (1 1/2″) or deeper.
The warranty will not cover the following:
Indentations or sagging that do not measure one and a half inches (1 1/2″) or deeper. This is considered standard wear and tear.
Repair or replacement requests that occur due to changes in the owner’s comfort preferences.
Burns, cuts, tears, stains, and other types of physical damage that occur due to owner misuse, improper cleaning, and/or inadequate foundational support.
Warranty coverage is exclusively extended to original owners who buy their mattress directly from Tempur-Sealy or an authorized Stearns & Foster retailer. Those who buy or acquire their mattress from the original owner or an unauthorized Stearns & Foster retailer will do so ‘as is’, and will not qualify for warranty coverage.
Company Information
Customer Service
Customer service experiences with Tempur-Sealy and Stearns & Foster mattresses vary due to third-party retailers. We recommend researching the background and reputation of mattress sellers in your area before making a final purchase.
BBB Rating
A+
Company History
Stearns & Foster has been in business since 1846. The Sealy Corporation acquired the company in 1983. Tempur-Sealy, Stearns & Foster’s parent company, was formed in 2012 following a merger between Tempur-Pedic and the Sealy Corporation.
Physical Stores
Stearns & Foster does not operate any brick-and-mortar showrooms.