Malouf Pillow Reviews

The Tuck team collected and analyzed 6,738 verified customer experiences from 20 unique sources for this review. This research is supported by you, our readers, through our independently chosen links, which earn us a commission. Read more about how we’re supported here.

What You Need to Know about Malouf Sleep Pillows

Pillow Type and Components: Malouf Sleep offers memory foam, latex, down/feather, and down alternative pillows. All of the company’s pillows are sold under the name Z Pillows. The brand’s largest product line, Dough, features single-piece memory foam pillows. Dough pillows include:

  • The Dough, which has a cover made from polyester and rayon from bamboo and is available with multiple loft and firmness options.
  • The Zoned Dough, which features aerated memory foam and covers made of rayon from bamboo. These pillows come with two loft options. In addition to standard models, the Zoned Dough may be infused with bamboo charcoal or chamomile, lavender, or peppermint scents.
  • The Shoulder Zoned Dough, which is recessed at the shoulders and designed for side sleepers. The cover is made of Tencel® lyocell. This pillow may be infused with bamboo charcoal or chamomile, lavender, or peppermint scents.
  • The Contour Dough is an orthopedic pillow designed for back sleepers. Its cover is made of polyester and rayon from bamboo.
  • The Gel Dough pillow is constructed like the Dough pillow, but the memory foam is infused with gel material. Similar models include the Zoned Gel Dough and Shoulder Zoned Gel Dough.
  • The Z Gel pillow series consist of Dough pillows with one or two layers of cooling liquid gel. These models include:
    • The Dough + Z Gel
    • The Gel Dough + Z Gel
    • The Shoulder Gel Dough + Z Gel
    • The Contour Dough + Z Gel
    • The Gel Dough + Dual Z Gel (top and bottom Z Gel layers)

In addition to Dough pillows, Malouf Sleep offers the following pillow models:

  • The Zoned ActiveDough pillows feature one piece of aerated memory foam and a cover made of Tencel® lyocell mesh. These pillows may be infused with bamboo charcoal or cooling gel, or infused with chamomile, lavender, or peppermint scents.
  • The Gelled Microfiber pillow contains gel-coated, down alternative polyester fibers. The cover is made of 250-thread count cotton percale. This pillow is available in a body pillow size, as well.
  • The Cotton Encased Down Blend contains a blend of 95% duck feathers and 5% down. The cover is made of 250-thread count cotton percale.  
  • The Convolution contains layers of convoluted polyfoam and down alternative polyester fibers; the cover is made from 100% cotton. The Gel Convolution pillow features gel-infused convoluted foam and polyester fiber layers; the cover is made of Tencel® lyocell.
  • The CarbonCool + OmniPhase pillow has a top layer of phase-change material (PCM) and a bottom layer of graphite-infused memory foam. The cover is made of Tencel® lyocell mesh.
  • The Shredded Latex pillow contains pieces of shredded latex, and has a cover made from polyester and rayon from bamboo. The Shredded Latex + Gelled Microfiber pillow contains an outer layer of gel-infused down alternative polyester fibers and an inner layer of shredded latex. The cover is 100% cotton.
  • The Zoned Talalay Latex pillow contains a solid piece of aerated Talalay latex, while the Zoned Gel Talalay Latex pillow features a solid piece of aerated, gel-infused Talalay latex. Both pillows have velour covers made of polyester and rayon from bamboo.
  • The Wedge pillow is an elevated memory foam pillow, and the Gel Dough Wedge features the same design with an additional layer of gel memory foam. Both pillows have covers made of polyester and rayon from bamboo.
  • Malouf offers the following pillows in specialized shapes; all have covers made of polyester and rayon from bamboo:
    • The Horseshoe pregnancy pillow, which features gel-infused down alternative polyester fill.
    • The L-Shape pillow for back sleepers, which contains one piece of Dough memory foam.
    • The Wrap-Around C-shaped body pillow, which is designed to alleviate maternity discomfort and features gel-infused down alternative polyester fill.

Lastly, Malouf Sleep offers travel-size versions of several pillows, as well as travel neck pillows. These include the following:

  • The Travel Dough
  • The Travel Contour Dough
  • The Travel Gel Dough
  • The Travel Shredded Gel Dough
  • The Travel Dough + Z Gel
  • The Travel Gel Dough + Z Gel
  • The Travel Neck Shredded Gel Dough
  • The Travel Neck Gel Dough + Z Gel
  • The Travel Neck Zoned Dough
  • The Travel CarbonCool + OmniPhase

Scroll down for detailed sizing, pricing and specifications for each of these individual models.

Pros:

  • Wide range of models and firmness options
  • Most pillows conform closely and alleviate pressure points
  • Most models light and easy to move and adjust

Cons:

  • Above-average price-points
  • Spot clean only
  • No sleep trial

Product and Price Range: Malouf Sleep pillows are available in Travel, Travel Neck, Queen, King, and Body pillow sizes; additional models come in specialty shapes that do not correspond to standard pillow sizes. Prices vary by selected size and model; a complete cost breakdown is found in the ‘Pricing and Delivery Details’ section. Malouf Sleep products are manufactured in China, Egypt, France, India, Italy, Portugal, and the United States.

Customer Satisfaction Rating: Malouf Sleep’s primary sleeping pillows have earned customer satisfaction ratings of 75% to 79%, depending on their material composition; the company’s travel-size pillows have earned a combined customer satisfaction rating of 77%.
Calculated from: 6,738 customer experiences from 20 individual sources.

Main Competitors: Malouf Sleep’s main competitors include other pillow manufacturers who offer a wide range of individual models and primarily sell their products online.
Availability: Z Pillows are available on the Malouf Sleep website, as well as other online retailers such as Amazon.com and Sears. Malouf Sleep operates permanent brick-and-mortar showrooms in Belden, Mississippi; Las Vegas, Nevada; New York City; and High Point, North Carolina.
Amazon rating: The following Z Pillows from Malouf Sleep are currently available for sale on Amazon.com and have received customer ratings (ordered by rating from highest to lowest):

  • The L-Shape (4.6)
  • The Travel Dough (4.5)
  • The Shoulder Zoned Gel Dough (4.3)
  • The Travel Gel Dough (4.3)
  • The Zoned Dough (4.2)
  • The Zoned Gel Dough (4.2)
  • The Dough (4.1)
  • The Gelled Microfiber (4.1)
  • The Shoulder Zoned Dough (4.1)
  • The Travel Gel Dough + Z Gel (4.1)
  • The Wedge (4.1)
  • The Dough + Z Gel (4.0)
  • The Gel Dough Wedge (4.0)
  • The Contour Dough (3.8)
  • The Convolution (3.8)
  • The Gel Convolution (3.8)
  • The Gel Dough + Dual Z Gel (3.8)
  • The Shredded Latex + Gelled Microfiber (3.8)
  • The Wrap-Around (3.8)
  • The Zoned ActiveDough (3.8)
  • The Zoned Talalay Latex (3.8)
  • The Travel Shredded Gel Dough (3.6)
  • The Contour Dough + Z Gel (3.4)
  • The Zoned Gel Talalay Latex (3.0)

BBB rating: A+

Malouf Sleep Pillow Sleep Ratings

This section includes the sleep ratings for all Malouf Sleep pillows. The first table looks at ratings for the brand’s primary sleeping pillows made of memory foam, latex, down alternative, and down/feather fill.

Category Criteria Memory Foam Z Pillow Rating Latex Z Pillow Rating Down/Feather and Down Alt. Z Pillow Ratings What Z Pillow Users Say
Customer Satisfaction Based on data collection, this is an overall customer sentiment regarding Z Pillows. 78% 77% 77% (Down)
75% (Down alt.)
Generally speaking, Z Pillows have earned above-average customer satisfaction ratings. Memory foam and down/feather pillows earned the most favorable reviews.
Durability The average pillow will begin to deteriorate after two to three years of use. Good Very Good Good (Down)
Fair (Down alt.)
Latex Z pillows tend to have the longest lifespans, according to owners, while the memory foam and down models also perform for at least two years on average.
Firmness Options Some pillows are only available in one firmness setting, which can be limited for customers who fall outside that loft category. Excellent Excellent Fair (Down alt.)
Poor (Down)
With the exception of down and down alternative pillows, which are limited for firmness options, Z Pillow materials are available in a wide range of firmness options
Shape Retention Some pillows flatten out over time, and require constant fluffing in order to maintain a full, supportive shape. Very Good Very Good Poor (both) Down and down alternative Z Pillows tend to flatten easily and require constant fluffing; the memory foam and latex models have much better shape retention.
Moldability Pillows that are highly moldable can be scrunched and squeezed into different positions, which is beneficial for sleepers who snuggle with pillows. Fair Fair Very Good (both) The memory foam and latex Z Pillows are somewhat scrunchy, but down and down alternative models are the best option for most pillow snugglers.
Conforming Some pillows conform to the contours of the sleeper’s head and neck for optimal comfort and targeted pressure relief. Very Good Very Good Fair (both) The Z Pillows made of memory foam and latex conform much closer and alleviate more pressure than those made of down or down alternative, according to owners.
Temperature Neutrality Pillows may sleep hot or cold, usually depending on both the air circulation in the interior and the composition of the cover. Fair Good Good (both) Our owner feedback shows that memory foam Z Pillow tend to retain more body heat and sleep warmer than the latex, down, or down alternative models.
Odor Potential Off-gassing is to be expected from most pillows, but some produce stronger, longer-lasting odors that can disrupt sleep. Fair Good Very Good (Down alt.)
Good (Down)
Down alternative Z Pillows off-gas the least, according to owners; memory foam pillows have the highest odor potential.
Weight Some pillows are significantly heavier than average, making it difficult for some sleepers to move and maneuver them in the night. Very Good Very Good Very Good (both) None of the Z Pillows are particularly heavy and should not be difficult to move and adjust for most sleepers.
Ease of Cleaning Depending on the material, pillows may be machine washable or require more intensive cleaning, such as hand washing, spot cleaning, or professional (dry) cleaning. Fair Fair Fair (both) Z Pillow covers are removable and can be machine washed, but the pillows should be spot cleaned and either air-dried or dried in a conventional dryer on a no-heat setting.

The next table lists ratings for the travel-size Z Pillow models from Malouf Sleep.

Category Criteria Travel-size Z Pillow Rating What Travel-size Z Pillow Users Say
Customer Satisfaction Based on data collection, this is an overall customer sentiment regarding travel-size Z Pillows. 77% Travel-size pillows from Malouf Sleep have earned above-average customer satisfaction ratings compared to other memory foam models.
Durability The average travel pillow performs for one to two years. Good Most travel-size Z pillows perform for at least 18 months of frequent use, according to owners.
Firmness Options Most travel pillows are available in one firmness option, and they gravitate toward firmer levels. Excellent Malouf Sleep customers can choose from nine travel pillows that come in a wide range of firmness options.
Shape Retention Travel pillows made of memory foam provide better shape retention that models made from other materials. Good The memory foam travel pillows from Malouf Sleep retain shape to a fair extent, but some indentations are to be expected.
Moldability Travel pillows may not be as scrunchable as standard pillows, but they are usually somewhat moldable. Fair Moldability is fair at best for travel-size Z Pillows, which have a fuller shape and are not very scrunchable.
Conforming Most travel pillows are relatively thin and do not conform as closely as primary pillows. Very Good Like other memory foam models, the travel-size Z Pillows conform very closely and provide high levels of pain and pressure relief.
Temperature Neutrality Travel pillows may sleep hot or cool, depending on the level of air circulation in the interior and the cover composition. Fair Like their primary pillow counterparts, the travel-size Z Pillows can be heat traps for sleepers who get warm at night.
Odor Potential Some travel pillows may emit odors when new, but these smells typically dissipate in a matter of days. Fair Most new travel-size Z Pillows emit noticeable odor, and the smells may not clear out for a few days.
Weight Travel pillows are designed to be lightweight, and most weigh one pound or less. Excellent Most travel-size Z pillows weigh one pound or less, making them ideal for storage in bags and backpacks.
Ease of Cleaning Travel pillows may be machine washable or require specialized cleaning, depending on the material. Fair Travel-size Z Pillows should be spot cleaned and air-dried, but the covers are machine washable.

Malouf Sleep Pricing and Delivery Details

The first table lists width, length, and loft dimensions for all Z Pillows in each available size.

Size Dimensions Thickness Options Availability Notes
Travel 10W” x 12L” (Contour)
12W” x 16L” (Others)
4″ (All) Available for:
Travel Dough
Travel Contour
Travel Gel Dough
Travel Zoned Dough
Travel Shredded Gel Dough
Travel Dough + Z Gel
Travel Gel Dough + Z Gel
CarbonCool + OmniPhase
Travel Neck 11W” x 12L” (Others)
16W” x 15L” (Shredded)
4″ (Others)
5″ (Shredded)
Available for:
Travel Neck Shredded Gel Dough
Travel Neck Gel Dough + Z Gel
Travel Neck Zoned Dough
Queen 12W” x 24L” (Contour Dough)
16W” x 29L” (Others)
4″
4 1/2″
5″
6″
7″
Available for:
All Dough pillows
All Gel Dough Pillows
All Z Gel Pillows
Zoned ActiveDough
Gelled Microfiber
Gelled Microfiber + Gel Dough
Convolution Pillows
CarbonCool + OmniPhase
All Latex Pillows
King 16W” x 35L” (All) 4″
4 1/2″
5″
6″
7″
Available for:
All Dough pillows
All Gel Dough Pillows
All Z Gel Pillows
Zoned ActiveDough
Gelled Microfiber
Gelled Microfiber + Gel Dough
Convolution Pillows
All Latex Pillows
Body 20W” x 54L” (Gelled Microfiber)
28W” x 52L” (Wrap-Around)
5″
6″
Available for:
Gelled Microfiber
Wrap-Around
Specialty 24W” x 24L” (Wedge)
26W” x 26L” (L-Shape)
29W” x 29L” (Gel Dough Wedge)
30W” x 28L” (Horseshoe)
5″
7″
10″
Available for:
Wedge Pillows
Horseshoe
L-Shape

Please note that the Wedge, Horseshoe, L-Shape, and Wrap-Around pillows are available in specialized shapes that do not correspond to any standard pillow sizes. The next table lists current prices for all Z Pillow models.

Model Travel Neck Queen King Body Other
Dough $39.99 N/A $95.99 $115.99 N/A N/A
Zoned Dough $43.99 N/A $107.99 $127.99 N/A N/A
Zoned Dough (Bamboo Charcoal) N/A N/A $115.99 $135.99 N/A N/A
Zoned Dough (Scented) $47.99 $39.99 $139.99 $159.99 N/A N/A
Shoulder Zoned Dough (Bamboo Charcoal) N/A N/A $115.99 $135.99 N/A N/A
Shoulder Zoned Dough (Scented) N/A N/A $139.99 $159.99 N/A N/A
Contour Dough N/A N/A $71.99 $87.99 N/A N/A
Gel Dough $43.99 N/A $107.99 $127.99 N/A N/A
Zoned Gel Dough N/A N/A $115.99 $135.99 N/A N/A
Shoulder Zoned Gel Dough N/A N/A $115.99 $135.99 N/A N/A
Contour Gel Dough N/A N/A $75.99 $95.99 N/A N/A
Dough + Z Gel $51.99 N/A $123.99 $143.99 N/A N/A
Gel Dough + Z Gel $55.99 $47.99 $139.99 $159.99 N/A N/A
Shoulder Gel Dough + Z Gel N/A N/A $147.99 $167.99 N/A N/A
Contour Gel Dough + Z Gel N/A N/A $95.99 $115.99 N/A N/A
Gel Dough + Dual Z Gel N/A N/A $163.99 $191.99 N/A N/A
Zoned ActiveDough (Bamboo Charcoal or Cooling Gel) N/A N/A $174.99 $189.99 N/A N/A
Zoned ActiveDough (Scented) N/A N/A $192.99 $207.99 N/A N/A
Gelled Microfiber N/A N/A $51.99 $63.99 $99.99 N/A
Gelled Microfiber + Gel Dough N/A N/A $63.99 $79.99 N/A N/A
Cotton Encased Down Blend N/A N/A $79.99 $95.99 N/A N/A
Convolution N/A N/A $79.99 $87.99 N/A N/A
Gel Convolution N/A N/A $107.99 $127.99 N/A N/A
CarbonCool + OmniPhase $79.99 N/A $239.99 N/A N/A N/A
Shredded Latex N/A N/A $79.99 $95.99 N/A N/A
Shredded Latex + Gelled Microfiber N/A N/A $71.99 $87.99 N/A N/A
Zoned Talalay Latex N/A N/A $135.99 $155.99 N/A N/A
Zoned Gel Talalay Latex N/A N/A $159.99 $179.99 N/A N/A
Wedge N/A N/A N/A N/A N/A $79.99
Gel Dough Wedge N/A N/A N/A N/A N/A $139.99
Horseshoe N/A N/A N/A N/A N/A $87.99
L-Shape N/A N/A N/A N/A N/A $115.99
Wrap-Around N/A N/A N/A N/A $119.99 N/A
Travel Shredded Gel Dough $43.99 $39.99 N/A N/A N/A N/A

Package Deals: Malouf Sleep does not appear to offer any package or bundle deals at this time.
Where Can the Pillow Be Shipped?: Malouf Sleep ships pillows to the contiguous U.S., but not Alaska, Hawaii, or overseas U.S. territories.
Delivery Fee: All standard deliveries are free of charge.

Delivery Policy: The delivery policy for Malouf Sleep is as follows:

  1. All Malouf Sleep deliveries are coordinated through UPS.
  2. Most pillows are deliveed within five to seven business days, although customers in some locations may receive their package sooner.
  3. Expedited shipping is not available.

Malouf Sleep Product Specifications, Firmness, and Care

In terms of firmness, most Z Pillows are available in one firmness setting that ranges from Soft (or a 3 on the 1-10 firmness scale) to Firm (or 7). Some pillows are offered in multiple firmness options, while others have firmness that can be adjusted by rotating the pillow or removing internal components. The table below lists firmness, loft, and composition specifications for all current Z Pillow models.

Z Pillow Category Product Name Firmness Options Loft Interior Components Cover Components
Standard Dough (Memory Foam) Dough 3 (Soft)
7 (Firm)
4″ (Travel)
4 1/2″
6″
7″
Solid Memory Foam 75% Polyester
25% Rayon from Bamboo
Zoned Dough 3 (Soft)
7 (Firm)
4″ (Travel)
6″
7″
Solid, Aerated Memory Foam 75% Polyester
25% Rayon from Bamboo
Shoulder Zoned Dough 5 (Medium) 6″ Solid, Aerated Memory Foam Tencel® Lyocell Mesh
Contour Dough 4 (Medium Soft) 4″ Solid Memory Foam 75% Polyester
25% Rayon from Bamboo
Gel Dough (Memory Foam) Gel Dough 4 (Medium Soft) 4″ (Travel)
6″
7″
Solid, Gel-infused Memory Foam 75% Polyester
25% Rayon from Bamboo
Zoned Gel Dough 4 (Medium Soft) 4 1/2″
6″
7″
Solid, Aerated, Gel-infused Memory Foam 75% Polyester
25% Rayon from Bamboo
Shoulder Zoned Gel Dough 5 (Medium) 6″ Solid, Aerated, Gel-infused Memory Foam Tencel® Lyocell Mesh
Contour Gel Dough 4 (Medium Soft) 4″ Solid Memory Foam 75% Polyester
25% Rayon from Bamboo
Z Gel Dough + Z Gel 5 (Medium) 6″
7″
Solid Memory Foam with Liquid Gel Layer 75% Polyester
25% Rayon from
Gel Dough + Z Gel 4 (Medium Soft) 6″
7″
Solid, Gel-infused Memory Foam with Liquid Gel Layer 75% Polyester
25% Rayon from Bamboo
Shoulder Gel Dough + Z Gel 5 (Medium) 6″ Solid, Gel-infused Memory Foam with Liquid Gel Layer Tencel® Lyocell Mesh
Contour Gel Dough + Z Gel 4 (Medium Soft) 4″ Solid Memory Foam with Liquid Gel Layer 75% Polyester
25% Rayon from Bamboo
Gel Dough + Dual Z Gel 4 (Medium Soft) 6″
7″
Solid, Gel-infused Memory Foam with Top and Bottom Liquid Gel Layers 75% Polyester
25% Rayon from Bamboo
Other Foam, Down Alternative, and Down Pillows Zoned ActiveDough 6 (Medium Firm) 6″ Solid, Aerated Memory Foam Tencel® Lyocell Mesh
Gelled Microfiber 3 (Soft) 5″
6″
Gel-coated Down Alternative Polyester Microfibers 100% Cotton Percale (250 TC)
Gelled Microfiber + Gel Dough 3 (Soft) 6″ Top Gel Memory Foam Layer
Bottom Gel-coated Down Alternative Polyester Microfiber Layer
100% Cotton Percale (250 TC)
Cotton Encased Down Blend 3 (Soft) 6″ 95% Duck Feathers
5% Down
100% Cotton Percale (250 TC)
Convolution 3 (Soft)
4 (Medium Soft)
6 (Medium Firm)
Reposition foam core to adjust firmness
6″ Convoluted Polyfoam Core
Gel-coated Down Alternative Polyester Fiber Outer Layer
100% Cotton Damask (300 TC)
Gel Convolution 3 (Soft)
4 (Medium Soft)
6 (Medium Firm)
Reposition foam core to adjust firmness
5″
7″
Convoluted Gel Polyfoam Core
Gel-coated Down Alternative Polyester Fiber Outer Layer
100% Tencel® Lyocell
CarbonCool + OmniPhase 5 (Medium) 4″
6″
Phase-change material (PCM) Top Layer
Graphite-infused Memory Foam Bottom Layer
Tencel® Lyocell Mesh
Latex Pillows Shredded Latex 4 (Medium Soft) 7″ Shredded Latex 75% Polyester
25% Rayon from Bamboo
Shredded Latex + Gelled Microfiber 4 (Medium Soft) 7″ Shredded Latex and Gel-coated Down Alternative Polyester Fibers 100% Cotton Percale (250 TC)
Zoned Talalay Latex 3 (Soft)
7 (Firm)
4 1/2″
7″
Solid, Aerated Talalay Latex 75% Polyester
25% Rayon from Bamboo
Zoned Gel Talalay Latex 3 (Soft)
7 (Firm)
4 1/2″
7″
Solid, Aerated, Gel-infused Talalay Latex 75% Polyester
25% Rayon from Bamboo
Specialty Pillows Wedge 6 (Medium Firm) 7″ Solid Memory Foam 75% Polyester
25% Rayon from Bamboo
Gel Dough Wedge 6 (Medium Firm) 10″ Solid Memory Foam with Gel Memory Foam Top Layer 75% Polyester
25% Rayon from Bamboo
Horseshoe 4 (Medium Soft) 7″ Gel-coated Down Alternative Polyester Fibers 75% Polyester
25% Rayon from Bamboo
L-Shape 5 (Medium) 5″ Solid Memory Foam 75% Polyester
25% Rayon from Bamboo
Wrap-Around 4 (Medium Soft) 7″ Gel-coated Down Alternative Polyester Fibers 75% Polyester
25% Rayon from Bamboo
Travel Shredded Gel Dough 4 (Medium Soft) 4″ (Travel)
5″ (Neck)
Shredded Gel Memory Foam 75% Polyester
25% Rayon from Bamboo

Instructions for First Time Use: Z Pillows made of memory foam may need to be aired out before first time use. Wash and dry the cover separately to help minimize odor.

Cleaning Instructions: Care instructions for Z Pillows are as follows:

  • Z Pillows are not machine washable. They should be spot cleaned with mild detergent.
  • After spot cleaning, pillows should be air-dried at room temperature away from light and heat sources.
  • Pillow covers can be machine-dried. Tumble dry on a no-heat setting.

What Type of Sleeper Is Best Suited for a Z Pillow?

Based on our customer feedback, Z Pillows received the following grades among sleepers of different weights, body types, and preferred sleep positions. The pillows received ratings based on their material composition; experiences may vary by individual pillow models.

Please note that these ratings are subjective, and that everyone has varying experiences on different pillows. Sleeper comfort and spinal support are the most important factors when it comes to selecting a pillow.

Z Pillow Category Sleep Position Lightweight Sleeper Rating (Less than 130 lbs) Average Weight Sleeper Rating (130 to 230 lbs) Heavyweight Sleeper Rating (More than 230 lbs)
Memory Foam Side Good Very Good Good
Back Very Good Very Good Good
Stomach Good Good Fair
Latex Side Very Good Very Good Good
Back Very Good Very Good Very Good
Stomach Good Good Fair
Down/Feather Side Very Good Good Fair
Back Very Good Good Fair
Stomach Good Fair Poor
Down Alternative Side Very Good Good Fair
Back Very Good Good Good
Stomach Good Fair Poor
Travel and Neck Side Very Good Very Good Good
Back Very Good Very Good Very Good
Stomach Good Good Good

For more information on sleeping positions please see our pillow guides for side, back, and stomach sleepers.

Malouf Sleep Company Information

Customer Service: 7 out of 10 owner experiences show customers have had a positive experience with Malouf Sleep, irrespective of whether or not they liked their pillow.
BBB rating: A+
Company History: Malouf Sleep was established in 2004.
Physical Stores: Malouf Sleep operates permanent showrooms in Belden, Mississippi; Las Vegas, Nevada; New York City; and High Point, North Carolina. The company also hosts temporary showrooms in various locations across the country.
Corporate Address:
525 W. 2960 S.
Logan, UT 84321-5798
Phone Number: 1-800-517-7179
Contact Email: [email protected]
Company Website: https://www.maloufsleep.com/
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Sleep Trial and Warranty Information

Trial Period and Guarantee: Malouf does not offer a sleep trial. However, pillows may be returned for a full refund within 30 nights if they have not been used and are still in their original packaging.

Warranty: Malouf Sleep offers variable warranty coverage for Z Pillows, depending on the selected model.

  1. The following pillows are covered under 5-year warranties:
    • Dough (all models)
    • Zoned Dough (all models)
    • Shoulder Zoned Dough (all models)
    • Contour Dough (all models)
    • Gel Dough (all models)
    • Z Gel (all models)
    • Zoned ActiveDough (all models)
    • CarbonCool + OmniPhase
    • Zoned Talalay Latex (all models)
    • Gel Dough Wedge
    • L-Shape
    • Travel-size pillows (all models)
  2. The following pillows are covered under 3-year warranties:
    • Gelled Microfiber
    • Gelled Microfiber + Gel Dough
    • Cotton Encased Down Blend
    • Convolution and Gel Convolution
    • Shredded Latex (all models)
    • Wedge
    • Horseshoe
    • Wrap-Around
  3. Both the 3-year and 5-year warranties for Z Pillows are entirely nonprorated.
  4. Warranty coverage begins on the date of purchase. Malouf Sleep will, at its sole option, repair or replace defective pillows or refund the owner for the full purchase price.
  5. The 5-year warranty will cover the following:
    • Indentations in the pillow that measure one and a half inches (1 1/2″) or deeper.
    • The 3-year warranty does not cover indentations.
  6. Pillow owners may submit warranty claims to Malouf Sleep via email.

Similar Pillow Options

Lastly, let’s look at some pillow brands with a selection that is comparable to Malouf Sleep’s. The following four brands primarily offer shredded or one-piece foam pillows, and also sell their products online.

Brand Coop Home Goods Miracle Bamboo (OnTel) Snuggle-Pedic (Relief-Mart) Tempur-Pedic Malouf Sleep
Model(s) The Original
Eden
Travel and Camping Pillow
Body Pillow
Original Miracle Bamboo Shredded Memory Foam Pillow Snuggle-Pedic
Trillow Contour Pillow
13 primary sleep models
4 travel-size models
Z Pillows (Primary and Travel Size)
Pillow Types Shredded memory foam Shredded memory foam and polyester fill Shredded and one-piece memory foam One-piece memory foam One-piece or shredded memory foam
One-piece or shredded latex
Down/feather
Down alternative
Cover Polyester and rayon from bamboo Polyester and viscose from bamboo Polyester, viscose from bamboo, and Lycra® spandex Varies Varies
Price Range $29.99 to $89.99 Varies by retailer $49.99 to $79.99 $36.75 to $299.25 $39.99 to $239.99
Loft Range Adjustable 6 1/2″ Adjustable 3″ to 7.5″ 4″ to 10″
Firmness Options Medium soft
Medium firm
Medium firm Medium
Medium firm
Extra soft
Soft
Medium
Medium firm
Firm
Extra firm
Soft
Medium soft
Medium
Medium firm
Firm
Availability Online Online
In-store
Online Online
In-store
Online
In-store
Sleep Trial 100 nights Varies by retailer 120 nights None None
Warranty Length 5 years No warranty 10 years (Trillow)
20 years (Snuggle-Pedic)
5 years 3 to 5 years
Tuck Customer Satisfaction Rating 78% to 82% (26,393 customer reviews) 70% (725 customer reviews) 84% (13,538 customer reviews) 69% to 81% (4,818 customer reviews) 75% to 78% (6,738 customer reviews)