Based on 549 verified customer experiences from 10 unique sources.
What You Need to Know about Keetsa Hybrid Mattresses
Mattress Type and Components: Keetsa currently offers two memory foam mattress models:
The Cloud is constructed with a dual-layer memory foam comfort system and a support core constructed from high-density polyfoam. The cover is made of cotton canvas.
The Tea Leaf Supreme has a comfort system with two layers of memory foam totalling four inches, and an eight-inch support core made from high-density polyfoam. The cover is a hemp blend with microfiber padding.
Very good motion isolation and no noise when compressed
Free shipping to contiguous U.S. and Canada
A+ rating from Better Business Bureau
Weak edge support
120-night sleep trial requires 30-night break-in period
Product and Price Range: Keetsa memory foam mattresses are available in a total of five sizes: Twin, Full, Queen, King, and California King; please note that select models are not available in all five sizes. Prices vary by selected size and model; a full size-by-size price breakdown is found in the ‘Pricing and Details’ section. All Keetsa memory foam mattresses are manufactured in China.
Customer Satisfaction Rating: 76% (Cloud) and 78% (Tea Leaf Supreme) Calculated from: 549 customer experiences from 10 individual sources
Main Competitors: Keetsa’s primary competitors include other mattress manufacturers who sell memory foam models online and in stores. Availability: Keetsa mattresses are available for sale on the Keetsa website, and select models are sold on Amazon.com. Keetsa operates brick-and-mortar showrooms in San Francisco, Berkeley, Los Angeles, and New York City, and the mattresses are available through multiple brick-and-mortar retailers. Amazon rating: The Keetsa Cloud is currently available for sale on Amazon.com but does not have a customer rating; the Tea Leaf Supreme is not available on Amazon.com. BBB rating: A+
Based on data collection, this is an overall customer sentiment regarding Keetsa memory foam mattress.
Both the Cloud and Tea Leaf Supreme from Keetsa have earned above-average customer satisfaction ratings compared to other memory foam models.
Memory foam is engineered to provide a comfortable, conforming sleep surface that retains its original shape over time, but indentations are to be expected.
The durability of Cloud and Tea Leaf Supreme mattresses is comparable to other memory foam beds, and the average lifespan is roughly six years.
Memory foam mattresses have been touted for superior motion isolation, which means that motion does not occur throughout the mattress when someone gets up or shifts their position.
According to owners, the Cloud and Tea Leaf Supreme mattresses absorb and minimize transfer to a significant extent, resulting in fewer nighttime disturbances for couples.
Many memory foam users report that these mattresses are not very conducive for sex due to the lack of responsiveness, which can create a feeling of ‘fighting’ the mattress.
Like other memory foam mattresses, the Cloud and Tea Leaf Supreme may not be responsive or bouncy enough for some couples.
Memory foam mattresses are engineered to conform to the sleeper’s figure, creating a cradle-shaped impression that aligns the spine and targets pressure points.
The Tea Leaf Supreme features four inches of memory foam in the comfort system, and conforms closer to alleviate more pressure than the Cloud — although Cloud owners also report a fair amount of pressure relief.
Memory foam retains more body heat than other mattress materials, and users often ‘sleep hot’ as a result.
The Cloud and Tea Leaf Supreme sleep fairly hot, and may not be suitable for those who prefer a cooler surface.
Some mattresses emit particles when they are unpackaged, accompanied by unpleasant ‘off-gassing’ smells that can last for days.
Both of Keetsa’s memory foam models have some odor potential, but off-gassing smells typically dissipate within a few days.
Because of their construction, memory foam mattresses often feature little to no edge support.
Neither the Cloud nor the Tea Leaf Supreme offers much edge support, and some owners report premature sinkage.
Memory foam mattresses create little to no noise, due to their lack of springs, coils, and other metal components
According to owners, both the Cloud and the Tea Leaf Supreme are virtually silent when bearing weight.
Ease of Moving and Rotating
Memory foam mattresses tend to be lighter, which makes them easier to move. They never need to be flipped, since only one side is designed for sleeping.
A Queen-size Cloud weighs 90 pounds, making it much easier to move than the 120-pound Tea Leaf Supreme (Queen).
How Is the Mattress Shipped?: Keetsa memory foam mattresses are compressed and wrapped in plastic for delivery. Once the packaging is opened, the mattress will expand to its full shape within one to three days. Where Do They Ship?: Keetsa ships mattresses anywhere in the United States and Canada. Delivery Fee: Shipping is free for deliveries to the contiguous U.S. and ‘most areas in Canada.’ Customers who live outside these areas (including those in Alaska and Hawaii) should contact Keetsa for a delivery quote. Special delivery services in San Francisco/Berkeley, Los Angeles, and New York City will incur additional charges as well.
Delivery Policy: The delivery policy for Keetsa is as follows:
All deliveries are coordinated through FedEx Ground. Most customers receive their mattress within seven to 10 business days of their original order.
The customer’s order tracking number will be emailed to them within one to two business days after the purchase has been made.
FedEx does not allow customers to schedule specific delivery dates and times.
Customers who reside in cities where Keetsa showrooms are located (San Francisco/Berkeley, Los Angeles, and New York City) may contact their local store for special delivery services at an additional charge.
Keetsa pays all duty and customs fees for customers in Canada.
Customers who cancel their order after the mattress has shipped must pay return shipping costs.
Old Mattress Removal: Old mattress removal is not available with standard deliveries, but customers in San Francisco/Berkeley, Los Angeles, and New York City may be able to coordinate the removal of their mattress through the Keetsa stores in these cities.
Keetsa Product Specifications and Firmness
The Keetsa Cloud is a Medium Firm, or a 6.5 on the 1-10 firmness scale, while the Tea Leaf Supreme is a Medium Soft, or a 4.5. The table below lists a detailed breakdown of specs and measurements for both mattresses.
Support Core Components
Comfort Layer Components
6.5 (Medium Firm)
7 1/2″ HD Polyfoam
1″ Memory Foam 1 1/2″ Memory Foam
Tea Leaf Supreme
4.5 (Medium Soft)
8″ HD Polyfoam
1″ Memory Foam 3″ Memory Foam
Hemp Blend with Microfiber Padding
Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.
What Type of Sleeper Is Best Suited for a Keetsa Memory Foam Mattress?
Based on our customer feedback, Keetsa memory foam mattresses received the following grades among sleepers of different weights and preferred sleep positions. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.
Customer Service: 7 out of 10 owner experiences show customers have had a positive experience with Keetsa, irrespective of whether or not they liked their mattress. BBB rating: A+ Company History: Keetsa was founded in 2005, and incorporated in 2007. Physical Stores: Keetsa operates brick-and-mortar showrooms in three California cities — San Francisco, Berkeley, and Los Angeles — as well as a New York City location. The mattresses are available through select brick-and-mortar retailers, as well. Phone Number: 1-877-753-3872 Contact Email: [email protected] Company Website: http://keetsa.com/ Facebook Instagram Twitter
Trial Period and Guarantee: Keetsa offers a 90-night sleep trial for all mattress orders.
This sleep trial requires a mandatory 30-night break-in period. Customers must test out the mattress for at least 30 nights before they qualify for a product refund.
Customers who request a return must pay a processing fee that is equivalent to 10% of the original product price.
Customers who purchase their mattress from Amazon.com and other authorized retailers are not eligible for Keetsa’s 90-night sleep trial, and should defer to the sleep trial of the company that sold them their mattress.
Warranty: Keetsa offers a 12-year warranty for all mattresses.
This warranty is entirely nonprorated.
Warranty coverage begins on the date of delivery. Keetsa will, at its sole option, repair or replace mattresses with defects for as long as the warranty is valid.
Warranty coverage is contingent on proper foundational support. Per Keetsa: ‘Proper use means using the mattress on a firm, rigid and smooth surface that allows air ventilation and supports the entire mattress, including the center, such as a slatted bed platform, box spring, or Keetsa bed frame foundation. Keetsa Mattresses are not designed for Murphy beds or adjustable beds, and usage of Keetsa mattresses on these types of beds voids the warranty.’
Customers are responsible for shipping and handling costs unless Keetsa determines the mattress is defective, in which case the company will bear these costs.
Replacing the mattress will not extend the warranty or result in a new warranty.
The warranty will cover the following product defects:
Visible sagging or indentations in the sleep surface that measure one and a half inches (1 1/2″).
Manufacturing flaws with the cover, including unraveled seams.
The warranty will not cover the following:
Visible sagging or indentations in the sleep surface that do not measure one and a half inches (1 1/2″) or deeper, or normal thickness changes or increases in mattress softness. These issues are considered standard wear and tear.
Mold and/or vermin infestation.
Burns, cuts, tears, stains, and other types of physical damage.
This warranty exclusively extends to original owners who purchase their mattress from Keetsa or an authorized retailer. Those who buy or acquire their mattress from the original owner or a non-authorized retailer will not be eligible for warranty coverage.
Similar Mattress Options
Finally, let’s look at some memory foam mattresses that are comparable to the Cloud and Tea Leaf Supreme from Keetsa. The following four brands offer foam mattresses online and in stores. For more information about these brands, please click the links in the top row of the table.