Ikea Mattress Reviews

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Based on 3,299 verified customer experiences from 14 unique sources.

 

What You Need to Know about Ikea Mattresses

Mattress Types and Components: Ikea offers a total of 14 different mattress models. These include innerspring, hybrid, foam, memory foam, and latex mattress types. Please note that, with the exception of the Holmsbu hybrid model, all Ikea mattresses have covers made from polyester and rayon.

  • First, let’s look at the six innerspring and hybrid Ikea mattresses that are currently available for purchase:
    • The Hasvåg is an innerspring with a 1.5 PCF polyfoam comfort layer and a support core constructed with bonnell coils.
    • The Haugesund is an innerspring mattress features a 1.5 PCF polyfoam comfort system and a pocketed coil support core.
    • The Haugsvär is a slightly thicker version of the Haugesund innerspring, with a 1.8 PCF polyfoam comfort layer and a pocketed coil support core.
    • The Hesstun is an innerspring mattress that features a comfort system with 1.7 PCF polyfoam and minicoil layers, and a pocketed coil support core.
    • The Hjellestad is a hybrid mattress featuring a pillow-top comfort layer with memory foam, polyfoam, fiber fill, and pocketed minicoil components. It is also designed with a pocketed coil support core.
    • The Holmsbu hybrid design has a comfort layer constructed from gel memory foam, polyfoam, and fiber fill components, as well as two pocketed minicoil layers. This mattress also features a pocketed coil support core, and a cover made from a blend of polyester and cotton.
    • Please note that the Jömna has been discontinued and is no longer available for sale on Ikea’s website, though it may be available through Amazon.com or other separate retailers.
  • Next, let’s discuss IKEA’s eight foam and latex mattresses:
    • The Minnesund is an all-polyfoam mattress that does not include a comfort layer. It is constructed with a 1.7 PCF polyfoam support core.
    • The Meistervik is a slightly thicker version of the Minnesund foam mattress. It does not feature a comfort layer, but has a 1.7 PCF polyfoam support core.
    • The Morgedal features a 2.2 PCF high-resilience polyfoam comfort layer and a 1.7 PCF polyfoam support core.
    • The Matrand mattress is available in two designs. The first, Matrand Memory Foam, features a 3.1 PCF memory foam comfort layer and a 1.7 PCF polyfoam support core. The second, Matrand Latex, is constructed with a synthetic latex comfort layer and a 1.7 PCF polyfoam support core.
    • The Myrbacka is also available in two designs. The first, Myrbacka Memory Foam, features a comfort system with layers of 3.1 PCF memory foam, 2.2 PCF high-resilience polyfoam and lamb’s wool. The support core is constructed from 1.7 PCF polyfoam. The second, Myrbacka Latex, features a comfort system with layers of synthetic latex, 2.2 PCF high-resilience polyfoam, and lamb’s wool; the support core is made from 1.7 PCF polyfoam.
    • The Morgongåva mattress features one layer made of 85% natural latex and 15% synthetic latex. This mattress is not available online.

Pros:

  • Below-average price-points
  • Convenient returns
  • 365-night sleep trial
  • 25-year warranty

Cons:

  • Below-average durability
  • Limited size options
  • No options below ‘Medium’ firmness

Product and Price Range: Ikea mattresses are available in four sizes: Twin, Full, Queen, and King. Prices vary by selected model and size; a full price-point breakdown is found in the ‘Pricing and Delivery Details’ section.

Customer Satisfaction Rating: 60% to 77% (varies by model)
Calculated from: 3,299 customer reviews from 14 individual sources

Main Competitors: Ikea’s main competitors include other home furnishings brands that sell mattresses, and have a strong brick-and-mortar and online presence.
Availability: Ikea mattresses are available on the Ikea website, as well as the company’s brick-and-mortar stores; Ikea currently operates 411 stores in 49 countries, including 45 locations in the U.S. Select Ikea mattresses are available on Amazon.com, as well.
Amazon rating: All of Ikea’s current mattresses are available for sale on Amazon.com at this time. However, none of them have received customer satisfaction ratings.
BBB rating: A

 

Ikea Customer Satisfaction Rating Comparison

Ikea Mattress Sleep Ratings

For our Ikea sleep ratings, we have divided the data tables into three categories: innerspring and hybrid; foam and memory foam; and latex.

INNERSPRING AND HYBRID
CategoryCriteriaIkea RatingWhat Ikea Users Say
Customer SatisfactionBased on data collection, this is an overall customer sentiment regarding IKEA’s innerspring and hybrid mattresses.60% (Haugesund, Haugsvär, and Hjellestad)
62% (Hasvåg)
65% (Hesstun)
71% (Holmsbu)
The innerspring models from Ikea have earned a customer satisfaction rating of 60%, while the hybrids have earned ratings of 65% to 71%. All of these ratings are considered below-average for their respective mattress types.
DurabilityThe average mattress will perform for approximately seven years before it needs to be replaced.Good (Hybrid)
Fair (Innerspring)
Ikea innerspring owners report that these models tend to degrade and sag prematurely compared to comparable mattresses; the average lifespan of Ikea hybrid mattresses is slightly longer.
Motion IsolationInnerspring and hybrid mattresses that are overly responsive will create excessive motion when someone gets up or shifts positions in bed.Fair (Hybrid)
Poor (Innerspring)
Ikea hybrids isolate motion to some extent, but the company’s innersprings are highly responsive and produce above-average motion transfer.
SexBouncier, more responsive beds tend to be more enjoyable for sex.Very Good (All Models)Couples claim that the responsive sleep surfaces of Ikea’s innerspring and hybrid mattresses is suitable for sex.
ConformingInnerspring mattresses tend to conform less than foam or latex models, resulting in less spinal alignment and pressure relief; hybrids with memory foam will usually conform more closely. Good (Hybrid)
Fair (Innerspring)
The memory foam comfort layers found in the Hjellestad and Holmsbu hybrid mattresses help align the spine and relieve pressure, but Ikea’s innerspring models offer little to no conforming.
Temperature NeutralityMemory foam tends to retain more body heat and ‘sleep hotter’ than other mattress types, while innersprings generally sleep the coolest.Good (Innerspring)
Fair (Hybrid)
The Hjellestad and Holmsbu are designed with memory foam and sleep hotter, but Ikea’s innersprings retain little body heat and tend to sleep cooler.
Off-gassingSome mattresses emit particles when they are unpackaged, accompanied by unpleasant ‘off-gassing’ smells that can last for days.Good (All Models)Ikea’s innerspring mattresses produce little to no off-gassing; the Hjellestad and Holmsbu produce some off-gassing that will dissipate after a couple of days.
Edge SupportThe frames of innerspring and hybrid mattresses are encased to support the springs and provide a suitable sleeping surface.Very Good (All Models)Ikea’s innersprings and hybrids offer edge support that is comparable to other mattress models with similar designs.
NoiseInnerspring and coil hybrid mattresses tend to be somewhat noisy due to their high levels of bounciness and responsiveness, as well as squeaky metal componentsGood (All Other Models)
Fair (Hasvåg)
Ikea’s innersprings and hybrids produce some noise due to the spring components, but the pocket coils minimize excess noise to some extent. The Hasvåg, constructed with bonnell coils, is the exception.
Ease of Moving and RotatingMost innerspring and hybrid mattresses are relatively heavy, but some can be more unwieldy than others.Good (Haugesund)
Fair (All Other Models)
With the exception of the Haugesund, all Ikea innersprings and hybrids weigh at least 80 lbs.
FOAM AND MEMORY FOAM
CategoryCriteriaIkea RatingWhat Ikea Users Say
Customer SatisfactionBased on data collection, this is an overall customer sentiment regarding IKEA’s foam and memory foam mattresses.62% (Meistervik)
70% (Morgedal)
73% (Matrand Memory Foam)
75% (Minnesund)
77% (Myrbacka Memory Foam)
Ikea’s memory foam models, the Matrand and Myrbacka, have received above-average customer ratings compared to other memory foam models. Ikea’s polyfoam models have received lower ratings.
Durability Foam mattresses tend to be less durable than innerspring models, and the soft sleeping surface may be prone to indentations and sinkage at the edges. Fair (All Models)Customers report that foam mattresses from Ikea have shorter-than-average lifespans.  
Motion IsolationFoam mattresses usually isolate motion to a significant extent, resulting in fewer nighttime disruptions than innerspring and latex mattresses.Good (Polyfoam)
Very Good (Memory Foam)
According to owners, memory foam mattresses from Ikea isolate motion and significantly reduce motion transfer more effectively than all-polyfoam models.
Sex Some couples report that foam mattresses are less than ideal for sex, mostly due to the unresponsive sleep surface that can create feelings of ‘fighting’ against the mattress.Fair (All Models)Customer reports indicate that foam and memory foam mattresses from Ikea are neither responsive nor particularly bouncy.
ConformingFoam mattresses are designed to conform to sleeper’s bodies, which improves spinal alignment and relieves pressure points.Fair (Polyfoam)
Good (Memory Foam)
Ikea’s memory foam mattresses tend to conform more closely and relieve pressure to a higher degree compared to the company’s polyfoam mattresses.
Temperature NeutralityFoam mattresses tend to retain more body heat and ‘sleep hotter’ than innerspring or latex mattresses.Fair (All Models)Customers claim that Ikea’s foam and memory foam mattresses have above-average heat retention, causing them to sleep hotter as a result.
Off-gassingSome mattresses produce unpleasant odors known as off-gassing when they are removed from their packaging, and these smells may linger for several days.Fair (All Models)A significant number of owners report off-gassing from foam and memory foam mattresses from Ikea, but these odors usually dissipate within a couple of days.
Edge SupportFoam mattresses generally have minimal edge support compared to innerspring models, and sinkage may occur where people tend to sit at the edges of the bed.Poor (All Models)Ikea mattress owners claim these models offer little to no edge support, particularly those that are relatively thin (such as the Minnesund and Meistervik).
NoiseFoam beds are generally much quieter than innersprings and hybrids, due in large part to the lack of potentially creaky metal components.Excellent (All Models)Ikea mattresses made of foam and memory foam are virtually silent when bearing weight.
Ease of Moving and RotatingFoam beds tend to be lighter than innersprings, but they need to be regularly rotated in order to preserve the conforming sleep surface.Good (All Models)Foam and  memory foam mattresses from Ikea are relatively light compared to similar models, making them fairly easy to move and rotate as recommended.
LATEX
CategoryCriteriaIkea RatingWhat Ikea Users Say
Customer SatisfactionBased on data collection, this is an overall customer sentiment regarding IKEA’S latex mattresses.61% (Matrand Latex and Morgongåva)
76% (Myrbacka Latex)

 

The Myrbacka Latex mattress has earned an average customer satisfaction rating compared to other latex models, while the Matrand Latex and Morgongåva have earned below-average ratings.
DurabilityLatex mattresses are noted for being exceptionally durable, with longer average lifespans than both innersprings and memory foam mattresses.Fair (All Models)Owners report that Ikea’s latex and latex/foam mattresses have shorter-than-average lifespans compared to other latex mattresses
Motion IsolationLatex mattresses isolate motion to some extent, but some motion transfer is to be expected.Very Good (All Models)The Morgongåva, Matrand Latex, and Myrbacka Latex all minimize motion transfer to a significant extent.
SexThe firmness level of a latex mattress can be used to determine if how suitable it is for sex; firmer models tend to be better, while models that are less firm may be less than optimal.Good (All Models)Customers claim that Ikea’s latex and latex/foam mattresses are more responsive and bouncier than the company’s foam models, but Ikea’s innersprings and hybrids are considered the best for sex.
ConformingLatex mattresses are designed to conform to sleeper’s figures, aligning the spine and pinpointing pressure areas.Good (All Models)According to customer reviews, the Morgongåva, Matrand Latex, and Myrbacka Latex all conform and alleviate pressure to some extent.
Temperature NeutralityLatex is naturally cool and breathable, making these mattresses a suitable option for sleepers who feel too hot on memory foam.Fair (Matrand and Myrbacka)
Good (Morgongåva)
The all-latex Morgongåva tends to sleep cooler than the Matrand Latex and Myrbacka Latex, which are both designed with polyfoam support cores.
Off-gassingSome mattresses emit particles when they are unpackaged, accompanied by unpleasant ‘off-gassing’ smells that can last for days.Fair (All Models)Ikea’s latex mattress owners report some off-gassing that may linger for a few days.
Edge SupportDue to their construction, latex mattresses tend to have little to no edge support, and may wear down quickly as a result of people sitting on the edges.Poor (All Models)The Morgongåva, Matrand Latex, and Myrbacka Latex have little to no edge support, often resulting in sinkage at the edges where people tend to sit.
NoiseLatex mattresses feature solid cores with no springs, coils, or other metal parts — and produce little to no noise as a result.Excellent (All Models)The latex mattresses made by Ikea are virtually silent when bearing weight.
Ease of Moving and RotatingLatex mattresses (particularly those that use Dunlop latex) tend to be somewhat bottom-heavy, but they never need to be flipped.Good (All Models)Ikea’s three latex mattresses weigh between 84 and 103 lbs, making them lighter-than-average compared to other latex-based models.
 

Ikea Price Comparison

Ikea Pricing and Delivery Details

The first table lists the dimensions, thicknesses, and available sizes for all of Ikea’s current mattresses.

SizeDimensions Innerspring/Hybrid Height Foam/Latex HeightAvailability Notes
Twin/Single38 1/4W” x 74 3/8L”8 1/4″ (Hasvåg)
9 7/8″ (Haugesund)
11″ (Haugsvär)
12 5/8″ (Hesstun)
3 7/8″ (Minnesund)
4 3/4″ (Meistervik)
7 1/8″ (Morgedal and Matrand)
7 7/8″ (Morgongåva)
Not available for the Hjellestad, Holmsbu, or Myrbacka models.
Full/Double53 1/8W” x 74 3/8L”8 1/4″ (Hasvåg)
9 7/8″ (Haugesund)
11″ (Haugsvär)
12 5/8″ (Hesstun)
15 3/8″ (Hjellestad)
17 3/4″ (Holmsbu)
3 7/8″ (Minnesund)4 3/4″ (Meistervik)
7 1/8″ (Morgedal and Matrand)
7 7/8″ (Morgongåva)
9 1/2″ (Myrbacka)
Available for all models
Queen59 7/8W” x 79 1/2L”8 1/4″ (Hasvåg)
9 7/8″ (Haugesund)
11″ (Haugsvär)
12 5/8″ (Hesstun)
15 3/8″ (Hjellestad)
17 3/4″ (Holmsbu)
3 7/8″ (Minnesund)
4 3/4″ (Meistervik)
7 1/8″ (Morgedal and Matrand)
7 7/8″ (Morgongåva)
9 1/2″ (Myrbacka)
Available for all models
King76W” x 79 1/2L”9 7/8″ (Haugesund)
11″ (Haugsvär)
12 5/8″ (Hesstun)
15 3/8″ (Hjellestad)
17 3/4″ (Holmsbu)
7 1/8″ (Morgedal and Matrand)
7 7/8″ (Morgongåva)
9 1/2″ (Myrbacka)

 

Not available for the Hasvåg, Minnesund, or Meistervik models

The next table lists current prices for all Ikea mattresses in each available size.

Mattress TypeIkea ModelTwinFullQueenKing
InnerspringHasvåg$129$179$199N/A
Haugesund$179$229$249$349
Haugsvär$299$379$399$499
Hesstun$399$479$499$599
HybridHjellestadN/A$679$699$799
HolmsbuN/A$779$799$899
FoamMinnesund$89$149$179N/A
Meistervik$149$199$229N/A
Morgedal$199$279$299$399
Matrand (Memory Foam)$299$379$399$499
Myrbacka (Memory Foam)N/A$479$499$599
LatexMatrand (Latex)$299$379$399$499
Myrbacka (Latex)N/A$479$499$599
Morgongåva$799$899$999$1,199

How Is the Mattress Shipped?: All IKEA foam, memory foam, and latex mattresses are rolled up and vacuum-sealed for shipping; this allows them to fit inside most vehicles. The Haugesund and Haugsvär innerspring mattresses are also shipped in this fashion. The remaining innerspring and hybrid models — Hesstun, Hjellestad, and Holmsbu — are not rolled up, and the boxes will not fit inside most vehicles; this means that most customers will require home delivery for these models.
Where Do They Ship?: Mattress deliveries are available in the contiguous 48 states; mattresses and other items weighing more than 70 pounds cannot be shipped to Alaska or Hawaii.
Delivery Fee: IKEA mattress delivery fees range from $29 to $59; specific rates will vary based on the zip code of the customer’s shipping address. Customers can calculate their estimated shipping costs using a zip code aggregator found on the IKEA website.

Delivery Policy: The delivery policy for IKEA mattresses is as follows:

  1. IKEA mattress shoppers may coordinate mattress orders and deliveries online or at a brick-and-mortar IKEA store. Customers who visit physical stores have the option of taking their mattress home with them, rather than having it delivered. However, those who purchase a mattress online will not be able to pick up their order at a brick-and-mortar store.
  2. Each IKEA customer will receive an ‘estimated delivery date‘ after their purchase has been finalized; this is not a guaranteed delivery date. Order processing typically takes one to two business days, although shipments may take place anywhere from four hours to five business days after an order has been placed.
  3. Customer information — including the shipping address and contact phone number — cannot be altered once an order has been submitted. If customers need to adjust their delivery information, then they must cancel the current order and submit a new one.
  4. IKEA ships mattresses through third-party delivery services. As soon as the delivery provider has received a product shipment, the customer will be contacted using the phone number included in the order. Customers will typically be able to select their preferred date of delivery, although certain days may not be available. All deliveries are made between 8am and 10pm; in most cases, delivery providers will offer a more specific delivery timeframe.
  5. When an IKEA mattress is delivered, movers will place the mattress in a room of the customer’s choice. If they are unable to move the mattress into this room, then they will leave the mattress in a different room of the house or apartment. Customers should ensure that mattress movers have full access to their preferred room prior to the delivery.  
  6. An adult (18 years or older) must be present at the shipping address when the delivery is made. If no one is available to receive the mattress, then the customer will incur a re-delivery fee.
  7. IKEA does not ship to P.O. boxes or air/army post offices (APOs).

Old Mattress Removal: Because Ikea utilizes third-party couriers for mattress deliveries, the company does not offer old mattress removal services.

 

Ikea Product Specifications and Firmness

The firmness of an Ikea mattress will depend on the selected model. The table below features a breakdown of all current Ikea mattresses. Please note that the company does not disclose individual layer measurements.

Mattress TypeModel NameFirmness RatingThicknessSupport Core ComponentsComfort Layer ComponentsCover Components
InnerspringHasvåg6 (Medium Firm)8 1/4″Bonnell Coils1.5 PCF PolyfoamPolyester and Rayon
Haugesund6 (Medium Firm) or 8 (Firm)9 7/8″Pocketed Coils1.5 PCF PolyfoamPolyester and Rayon
Haugsvär5 (Medium) or 7 (Firm)11″Pocketed Coils1.8 PCF PolyfoamPolyester and Rayon
Hesstun6 (Medium Firm) or 8 (Firm)12 5/8″Pocketed Coils1.7 PCF Polyfoam
Minicoils
Polyester and Rayon
HybridHjellestad5 (Medium)15 3/8″Pocketed Coils3.1 PCF Memory Foam
1.7 PCF Polyfoam
Pocketed Minicoils
Polyester and Cotton
Holmsbu7 (Firm)17 3/4″Pocketed Coils3.1 PCF Gel Memory Foam
1.7 PCF POlyfoam
Fiber Fill
Pocketed Minicoils (2 Layers)
Polyester and Cotton
FoamMinnesund7 (Firm)3 7/8″1.7 PCF PolyfoamPolyester and Rayon
Meistervik7 (Firm)4 3/4″1.7 PCF PolyfoamPolyester and Rayon
Morgedal6 (Medium Firm) or 8 (Firm)7 1/8″1.7 PCF Polyfoam2.2 PCF PolyfoamPolyester and Rayon
Matrand (Memory Foam)7 (Firm)7 1/8″1.7 PCF Polyfoam3.1 PCF Memory FoamPolyester and Rayon
Myrbacka (Memory Foam)7 (Firm)9 1/2″1.7 PCF Polyfoam3.1 PCF Memory Foam
2.2 PCF HR Polyfoam
Lamb’s Wool
Polyester and Rayon
LatexMatrand (Latex)6 (Medium Firm)7 1/8″1.7 PCF PolyfoamSynthetic LatexPolyester and Rayon
Myrbacka (Latex)6 (Medium Firm)9 1/2″1.7 PCF Polyfoam3″ Synthetic LatexPolyester and Rayon
Morgongåva5 (Medium)7 7/8″85% Natural Latex, 15% Synthetic LatexPolyester and Rayon

Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.

 

Ikea Mattress Shipping Weight Comparison

What Type of Sleeper Is Best Suited for an Ikea Mattress?

Based on our customer feedback, Ikea mattresses received the following grades among sleepers of different weights and preferred sleep positions. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.

Mattress TypeMattress ModelSleep PositionLightweight Sleeper Rating (Less than 130 lbs)Average Weight Sleeper Rating (130 to 230 lbs)Heavyweight Sleeper Rating (More than 230 lbs)
InnerspringHasvågSidePoorGoodFair
BackGoodGoodGood
StomachFairGoodFair
HaugesundSideFairPoorPoor
BackPoorFairPoor
StomachFairPoorPoor
HaugsvärSideFairFairPoor
BackFairGoodFair
StomachFairFairPoor
HesstunSidePoorPoorPoor
BackPoorFairPoor
StomachFairPoorPoor
HybridHjellestadSidePoorFairPoor
BackFairGoodPoor
StomachFairFairPoor
HolmsbuSidePoorFairFair
BackGoodGoodFair
StomachFairFairFair
FoamMinnesundSidePoorGoodFair
BackGoodGoodGood
StomachFairGoodFair
MeistervikSidePoorGoodFair
BackGoodGoodGood
StomachFairGoodFair
MorgedalSidePoorFairFair
BackGoodGoodFair
StomachFairGoodFair
Matrand (Memory Foam)SidePoorFairFair
BackGoodGoodGood
StomachFairGoodFair
Myrbacka (Memory Foam)SidePoorFairFair`
BackGoodFairFair
StomachPoorFairFair
LatexMatrand (Latex)SidePoorFairFair
BackGoodGoodFair
StomachFairGoodFair
Myrbacka (Latex)SidePoorFairFair
BackGoodFairGood
StomachPoorFairFair
MorgongåvaSidePoorFairFair
BackGoodGoodGood
StomachFairGoodFair

For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.

 

Ikea Company Information

Customer Service: 6 out of 10 owner experiences show customers have had a positive experience with Ikea, irrespective of whether or not they liked their mattress.
BBB rating: A
Company History: Ikea was founded in 1943 in Älmhult, Sweden. Ikea opened its first U.S. stores in 1985.
Physical Stores: The company currently operates 411 brick-and-mortar stores in 49 countries. These include 45 stores in the U.S.
U.S. Corporate Address:
420 Alan Wood Road
Conshohocken, PA 19428
Phone Number: 1-888-888-4532
Contact Email: Online form
Company Website: http://www.ikea.com/us/en/
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Sleep Trial and Warranty Information

Trial Period and Guarantee: Ikea offers a 365-night sleep trial for all mattress purchases.

  1. Customers who choose to return their mattress within 365 days of the original purchase will be entitled to a full refund minus delivery fees.
  2. Ikea’s ‘Love It or Exchange It‘ policy allows customers to exchange their mattress for a different model found at a brick-and-mortar store. Customers may exchange their mattress once during the original 365-night period. Original mattresses with stains or visible damage will not be eligible for exchange.
  3. Original receipts are requested for returns, exchanges, and store credits. Refunds will be issued to the card used to make the original purchase. If the customer is unable to produce a receipt, Ikea will be able to track their order using one or more of the following:
    • The credit or debit card used for the purchase.
    • The store credit number.
    • The gift card number.
    • The order number.
  4. In the event that Ikea is unable to locate the order without a receipt, the customer may choose to receive a ‘merchandise credit’ for the lowest-selling price of the mattress within the 365-night period. Another option is for the customer to locate their original purchase by completing a ‘mail check refund request’.
  5. For mattresses purchased online or over the phone, customers will have two options when it comes to returning their mattress:
    • Return the mattress to a brick-and-mortar store. Customers should print off a copy of their order confirmation to be used as a receipt. The refund will be issued on the card used to make the original purchase, so this card must be present. Customers must also bring a state-issued form of photo identification (such as a driver’s license or passport).
    • Arrange for Ikea to pick up the mattress from their current residence. These services are available Monday through Saturday between the hours of 10am and 8pm. Delivery fees may apply. Customers may be asked to submit photos if they are returning a damaged or defective mattress.

Warranty: Ikea offers a 25-year limited warranty.

  1. When a warranty claim is submitted, Ikea will — at its sole discretion — decide if the mattress should be repaired or replaced.
  2. A refund includes the full product cost, as well as ‘costs of repairs, spare parts, labor and travel for repair staff’. This does not include repair work that has not been authorized by Ikea. The refund is granted on the condition that the mattress is accessible for repair without additional required costs.
  3. If a customer wishes to replace a mattress that is no longer manufactured or sold, then Ikea will issue an ‘appropriate replacement’.
  4. The Ikea mattress warranty will not cover the following:
    • Damage that occurs due to improper installation or storage, including instances when the mattress is used outside or in a ‘humid environment’.
    • Damage caused by ‘impacts or accidents’.
    • Tears, cuts, scratches and other types of damage that do not occur during the manufacturing or delivery processes.
    • Normal wear and tear.
  5. Due to the construction of foam, memory foam, and latex mattresses, Ikea urges customers to use the mattress for at least one month. This will allow sufficient time for the mattress to adapt to their bodies and alleviate pressure.
 

Similar Mattress Options

Lastly, let’s look at some mattress models that are comparable to Ikea’s current selection. The following four brands offer mattresses at average to below-average price-points, and most sell products both online and in brick-and-mortar locations. To learn more about these brands, please click the links in the top row of the table

BrandNovaform (Costco)Sleep Innovations (Amazon.com)Tulo (Mattress Firm)ZinusIkea
Number of Models671814
Mattress TypeMemory foamMemory foamMemory foamInnerspring
Hybrid
Memory Foam
Innerspring
Hybrid
Foam/Memory Foam
Latex
Price Range$439.99 to $899.99$205.51 to $770.34$375.00 to $800.00$95.00 to $499.00$89.00 to $1,199.00
Thickness Range12″ or 14″8″ to 14″10″6″ to 14″3 7/8″ to 17 3/4″
Firmness OptionsMedium Soft
Medium
Medium Firm
Firm
Medium Soft
Medium
Medium Firm
Medium Soft
Medium
Firm
Soft
Medium Soft

Medium
Medium Firm
Firm
Medium
Medium Firm
Firm
AvailabilityOnline
In-store
OnlineOnline
In-store
Online
In-store
Online
In-store
Sleep TrialAll returns accepted30 nights120 nights100 nights365 nights
Warranty Length20 years20 years10 years10 years25 years
Tuck Customer Satisfaction Rating71% (726 customer reviews)67% to 77% (859 customer reviews)Insufficient data at this time65% to 78% (16,362 customer reviews)60% to 77% (3,299 customer reviews)
 
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