Casper vs. Leesa Mattress Comparison

Introduction

Casper was founded in 2013. The company’s flagship model, the Casper, is designed with a memory foam/polyfoam comfort system and a polyfoam support core.

Leesa Sleep, LLC, was founded in 2014. The company’s flagship model, the Leesa Mattress is a mixed-foam model with Avena® foam and memory foam in the comfort system, and a polyfoam support core.

Please note that Casper now offers the Casper Wave, which features a comfort system with polyfoam, memory foam, and latex layers; and Leesa also offers the Sapira, a hybrid mattress with a memory foam comfort system and a pocketed coil support core. These mattresses are both excluded from this comparison page; only the flagship Casper and Leesa models will be discussed.

Both companies offer mattresses that have received average to above-average customer satisfaction ratings, but each brand has unique strengths and weaknesses according to owner feedback. This page will compare these brands based on mattress construction and performance, pricing and delivery policies, sleep trials and warranty terms, and other specific criteria.

Brand Summary

Pros of the Casper mattress include:

  • Little to no noise
  • Strong customer service
  • White Glove delivery and old mattress removal
  • No shipping/handling fees for deliveries or returns

Pros of the Leesa mattress include:

  • Little to no noise
  • Above-average motion isolation
  • More conforming and pressure relief compared to other foam-based mattresses
  • Relatively low price-point

You might not be suited for the Casper mattress if:

  • You sleep hot
  • You prefer to sleep on a mattress that is rated below or above ‘Medium-Firm’
  • You weigh 230 pounds or more
  • You want a mattress with a proven lifespan

You might not be suited for the Leesa mattress if:

  • You sleep hot
  • You prefer to sleep on a mattress that is rated below or above ‘Medium-Firm’
  • You prefer White Glove delivery
  • You want a mattress with a proven lifespan

Sizes and Pricing

The table below features prices and available sizes for all current mattresses from Casper and Leesa.

Mattress ModelTwinTwin XLFullQueenKingCalifornia King
The Casper$550$600$800$950$1,150$1,150
Leesa$425$525$690$840$970$970

Mattress Construction

The table below features specifications for the Casper and Leesa mattresses.

Product NameFirmness RatingThicknessWeight (Queen Size)Support Core ComponentsComfort Layer ComponentsCover Components
Casper5 (Medium)9 1/2″83 lbs5″ 1.8 PCF Polyfoam1.5″ Polyfoam
1.5″ 4 PCF Memory Foam
1.5″ 2.5 PCF Polyfoam
100% Polyester Top with Polyester Blend Side and Bottom Panels
Leesa 6 (Medium Firm)10″67 lbs6″ 1.8 PCF Foam (32 ILD)2″ 3.65 PCF Avena Foam (20 ILD)
2″ 3 Memory PCF Polyfoam (9 ILD)
Woven Polyester and Lycra® Spandex

Shipping Information, Trial Period & Warranty

The following three tables compare different company policies of Casper and Leesa. The first looks at the shipping and delivery policies for both companies.

CriteriaCasperLeesa
Delivery feeNo charge for standard deliveriesNo charge for standard deliveries
Where do they deliver?United States, Canada, United Kingdom, Germany, Austria, and SwitzerlandUnited States, Canada, and the United Kingdom
How is the mattress shipped?Compressed and vacuum-sealed in a boxCompressed and vacuum-sealed in a box
Shipping box weight44 to 110 poundsNot disclosed
Estimated delivery time (from original order)2 to 7 business days4 to 10 business days
Online availabilityCasper.com, Amazon.comLeesa.com, Amazon.com
Amazon.com customer rating4.3 (891 reviews)4.2 (630 reviews)
Brick-and-mortar availabilityCasper operates brick-and-mortar stores in:
San Francisco, CA
Costa Mesa, CA
Torrance, CA
Denver, CO
Aventura, FL
West Palm Beach, FL
Atlanta, GA
Chicago, IL
Oakbrook, IL
Chestnut Hill, MA
Bloomington, MN
Short Hills, NJ
New York, NY
White Plains, NY
Huntington Station, NY
King of Prussia, PA
Austin, TX
Leesa operates one brick-and-mortar store in New York City.
Courier used for deliveryUPS Ground UPS Ground
White Glove delivery?
For an extra fee, some mattress sellers provide in-home assembly and packaging waste disposal
White Glove services are offered to customers across the United States, though it is unavailable for certain zip codes. White Glove services include same-day delivery and mattress assembly within a two-hour window. The cost of Casper’s White Glove delivery will vary by location; most customers pay roughly $100 for this service.Leesa does not offer White Glove delivery services.
Old mattress removal?
For an extra fee, some mattress sellers will remove a customer’s old mattress during the delivery and transport it to a recycling facility or donation center
Casper offers old mattress removal to customers in the following states: California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Maryland, Massachusetts, Montana, New Hampshire, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Virginia, Washington, and Wyoming. This service costs $50 on top of the charges for White Glove delivery.Leesa does not offer old mattress removal.

The next table compares the sleep trials for Casper and Leesa:

CriteriaCasperLeesa
Sleep trial length
Most sleep trials last at least 60 nights
100 nights100 nights
Mandatory break-in period?
Some mattress sellers require mattress buyers to test out their mattress for a certain length of time before they can return or exchange it
None30 nights
Return charges
Some mattress companies require mattress owners to pay transportation and handling fees associated with their mattress return
None; Casper provides a pre-paid shipping label with each mattress delivery, and customers will not be responsible for any shipping/handling costs.Leesa mattress returns are free for customers in the lower 48 states, but customers in Alaska and Hawaii must pay a $100 return fee.
Other feesNoneLeesa will deduct ‘the value of any reward card received with purchase’ from the mattress refund.
Exchanges offered?
Some mattress sellers allow customers to exchange their mattress for a different model or firmness during the sleep trial
YesNot disclosed.
Sleep trial available for Amazon.com customers?
In some cases, Amazon.com customers and others who do not buy their mattress directly from the brand will not qualify for the company’s sleep trial
No; Casper mattresses purchased on Amazon.com qualify for that website’s standard 30-night mattress sleep trial.Yes; Amazon.com customers qualify for a full 100-night sleep trial.

The third table examines the warranty terms for Casper and Leesa:

CriteriaCasperLeesa
Warranty length10 years10 years
Nonprorated coverage
During nonprorated periods, mattress owners can have their defective mattress replaced without paying a percentage of the original product price
Full nonproratedFull nonprorated
Prorated charges
In most cases, prorated costs of replacing a mattress are calculated by multiplying a percentage of the original product price by the number of years of ownership
NoneNone
Transportation/handling charges
Some mattress companies hold owners responsible for paying shipping and handling fees associated with repairing or replacing a defective mattress
Customers are responsible for shipping and handling charges associated with mattress repairs or replacements.Customers are responsible for shipping and handling charges associated with mattress repairs or replacements.
Foundational requirements
In many cases, a mattress seller will void an owner’s warranty if an adequate foundation is not used to support the mattress
A firm, solid-surface, on a bed base that is structurally capable of supporting the weight of the Mattress and user(s)’.A solid base or foundation substantial enough to support the mattress and occupant(s)’.
Indentation depth
Most mattress sellers will only repair or replace indented mattresses if the sagging reaches a certain depth
1″1″

The last table compares the customer service offerings and reputations of both companies:

CriteriaCasperLeesa
Customer service rating (1-10)
This number is based on Tuck data
86
Better Business Bureau RatingA+A-
Company websitehttps://casper.com/https://www.leesa.com/
Online customer chat?YesYes
Phone number1-888-498-0003 (calls and texting)1-844-335-3372 (calls only)
Phone availabilityMonday to Friday: 9am to 9pm EST
Saturday to Sunday: 10am to 6pm EST
Monday to Friday: 9am to 9pm EST
Company email addressOnline email form[email protected]
Social mediaFacebook
Instagram
Twitter
Pinterest
Snapchat
YouTube
Facebook
Instagram
Twitter
Pinterest
YouTube

Mattress Performance Comparison

The table below grades Casper and Leesa mattresses for conforming, motion isolation, off-gassing, and other performance criteria:

CategoryCriteriaCasper RatingLeesa RatingWhat Users Say
Customer SatisfactionBased on data collection, this is an overall customer sentiment regarding the Casper and Leesa mattresses.72%76%Leesa mattresses earned an above-average rating for foam-based mattresses, while the Casper ranks about average.
Durability The average mattress will perform for at least seven years before it needs to be replacedGoodGoodCasper and Leesa owners both claim that the mattresses show minimal indentations or sagging, though both companies are less than five years old and long-term lifespan has not been accurately assessed.
Motion IsolationFoam-based mattresses are designed to minimize motion and isolate it from other areas of the sleep surface, which can cut down on nighttime disruptions.FairVery GoodCasper mattresses isolate some motion, but our reports indicate that Leesa mattresses minimize and isolate motion to a much more significant extent.
Sex Foam-based mattresses are less responsive by design, and may not be as suitable for sex as innerspring or hybrid models.FairFairLike most mattresses with memory foam layers in their comfort systems, Casper and Leesa models are less responsive and considered not as good for sex.
ConformingFoam-based mattresses conform closely to sleeper’s bodies, which can help align the spine, target pressure points, and alleviate back painGoodVery GoodBoth the Casper and the Leesa conform to sleeper’s bodies and alleviate pressure, but the Leesa scores higher in this category.
Temperature NeutralityFoam retains more body heat than other materials, and foam mattress owners often ‘sleep hot’ as a result.FairFairThe Casper and the Leesa have both been criticized for retaining high levels of body heat and sleeping relatively warm.
Off-gassingSome mattresses emit particles when they are unpackaged, accompanied by unpleasant ‘off-gassing’ smells that can last for days.FairFairModerate off-gassing odors have been reported with both the Casper and the Leesa mattresses.
Edge SupportBecause of their construction, foam-based mattresses often provide little to no edge support and may sink prematurely in areas of the bed where people tend to sit.FairPoorThe Casper and the Leesa have both received complaints regarding weak edge support, though Leesa owners report more sinkage at the edges where people sit.
NoiseFoam-based mattresses create little to no noise, due to their lack of springs, coils, and other metal componentsExcellentExcellentBoth the Casper and the Leesa are virtually silent, which is typical of foam-based mattress models.
Ease of Moving and RotatingAll mattresses are relatively heavy when it comes to moving and rotating, but some are heavier and more unwieldy than others.  Very GoodVery GoodA Queen-size Leesa weighs 67 pounds while a Queen-size Casper weighs 82 pounds; both are below-average compared to other mattress types, and about average for foam-based models.

The next table looks at preferences based on sleep position and body weight for Casper and Leesa mattress owners.

Sleeper PositionSleeper WeightCasper Leesa
Side130 lbs or lessVery GoodFair
130 lbs to 230 lbsGoodGood
230 lbs or moreFairGood
Back130 lbs or lessGoodGood
130 lbs to 230 lbsGoodGood
230 lbs or moreGoodVery Good
Stomach130 lbs or lessGoodGood
130 lbs to 230 lbsGoodVery Good
230 lbs or moreFairGood

Conclusion

The Casper is a mixed memory foam and polyfoam mattress that has earned a 72% customer satisfaction rating. To read more about this model, please visit our Casper Mattress Review page.

The Leesa is a mixed Avena and memory foam mattress that has earned a 76% customer satisfaction rating. To learn more, please visit our Leesa Mattress Review page.

Choosing the right mattress for you can be a difficult decision. Tuck.com strives to help mattress shoppers evaluate different models and decide which product best meets their needs and preferences. To learn more about how we compare products, please visit our Mattress Methodology page.