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Bob-O-Pedic Mattress Reviews

Written by - Jackson Lindeke.
Bob-O-Pedic Mattress Reviews

The Bottom Line.

  • The Bob-O-Pedic mattress series from Bob’s Discount Furniture includes a wide selection of firmness, thickness, and design options.
  • Exceptionally low prices make these beds high-value picks.
  • Bob-O-Pedic provide consistent body conforming and pressure relief, and most isolate motion transfer very well.

Bob-O-Pedic Mattressses are only available in stores.

See here for online recommendations.

See Top Picks

2,431 verified customer experiences

19 unique sources

10 mattress executives interviewed

5 sleep experts consulted

Meet Our Testing Team
Brad
Brad
Keith
Keith
Bill
Bill
Jackson
Jackson

General Overview

  • Bob-O-Pedic memory foam mattresses have been touted by customers for good conforming and pressure relief, above-average motion isolation, and no noise. The company’s hybrids are also virtually silent. Customers also note these mattresses sleep relatively cool and offer robust edge support.
  • Bob’s Discount Furniture offers a wide range of mattress models, many of which have different firmness levels. This selection accommodates a wide range of sleepers. The company also lets customers choose from four different delivery methods.
  • Most Bob-O-Pedic mattresses receive at least 15 years of nonprorated warranty coverage, which is longer than the average mattress warranty.
  • Bob-O-Pedic mattresses have a below-average price point compared to comparable memory foam and hybrid models.

Cons

  • Customer complaints about Bob-O-Pedic memory foam mattresses include a high amount of off-gassing odor, above-average heat retention, and poor edge support.
  • For Bob-O-Pedic hybrids, the top complaints are below-average durability, minimal motion isolation, and above-average off-gassing.
  • Bob’s Discount Furniture exclusively provides delivery services to customers living in certain areas of the Northeastern, Mid-Atlantic, and Midwestern U.S.
  • The 90-night sleep trial includes a 30-night break-in period that must elapse before customers can return the mattress for a refund, which may be confusing to those who don’t read the fine print.

Bob-O-Pedic mattresses are sold exclusively in their brick-and-mortar locations.

If you'd rather shop online, read our recommendations and top picks.

Shop Online Mattresses

Quick Summary

Bob’s Discount Furniture offers memory foam, memory foam and latex, and foam-coil hybrid mattresses. A total of eight Bob-O-Pedic mattress models are currently available for purchase:

  • The Bob-O-Pedic 6 is designed with a comfort layer made of memory foam and a support core constructed from standard polyfoam.
  • The Bob-O-Pedic 9 Gel features a gel memory foam comfort layer and a standard polyfoam support core. This model shares the same design as the Bob-O-Pedic 6, but its support core is three inches thicker.
  • The Bob-O-Pedic 9 Hybrid has a comfort layer with two main components: a top layer of gel memory foam and a bottom layer of high-density polyfoam. The support core features a five-inch pocketed coil layer, followed by a high-density polyfoam base layer.
  • The Bob-O-Pedic Gel features a comfort layer with a top layer of gel memory foam and a bottom layer of latex. The support core is made of polyfoam.
  • The Bob-O-Pedic Hybrid has a comfort layer with a top layer of memory foam and a bottom layer of standard polyfoam. The support core features a pocketed coil layer encased in six inches of edge support foam’, followed by a polyfoam base layer.
  • The Bob-O-Pedic Sky has a comfort layer with a top layer of gel memory foam, a middle layer of high-density memory foam, and a bottom polyfoam layer. The support core is constructed from polyfoam.
  • The Cirrus Gel features one layer of gel memory foam and one layer of standard memory foam in the comfort layer. The support core is constructed from standard polyfoam.
  • The MyBob Gel has a comfort layer with a top layer of gel memory foam and a bottom layer of high-density memory foam. The support core is made of ventilated polyfoam.

*Cover composition is not disclosed for any Bob-O-Pedic mattresses.

Full Sleep Rating

Based on our customer feedback, Bob-O-Pedic mattresses received the following grades among sleepers of different weights and preferred sleep positions. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.

Due to insufficient data, the Bob-O-Pedic Sky and MyBob Gel mattresses are not included in the table below.

  • Bob-O-Pedic 6
  • Bob-O-Pedic 9 Gel
  • Bob-O-Pedic 9 Hybrid
  • Bob-O-Pedic Cirrus Gel
  • Bob-O-Pedic Gel
  • Bob-O-Pedic Hybrid

Full Sleep Rating

Criteria
Rating
Durability
Motion Isolation
Off-gassing
Conforming
Sex
Temperature Neutrality
Edge Support
Noise

Full Sleep Rating

Criteria
Rating
Durability
Motion Isolation
Off-gassing
Conforming
Sex
Temperature Neutrality
Edge Support
Noise

Full Sleep Rating

Criteria
Rating
Durability
Motion Isolation
Off-gassing
Conforming
Sex
Temperature Neutrality
Edge Support
Noise

Full Sleep Rating

Criteria
Rating
Durability
Motion Isolation
Off-gassing
Conforming
Sex
Temperature Neutrality
Edge Support
Noise

Full Sleep Rating

Criteria
Rating
Durability
Motion Isolation
Off-gassing
Conforming
Sex
Temperature Neutrality
Edge Support
Noise

Full Sleep Rating

Criteria
Rating
Durability
Motion Isolation
Off-gassing
Conforming
Sex
Temperature Neutrality
Edge Support
Noise
  • Bob-O-Pedic 6
  • Bob-O-Pedic 9 Gel
  • Bob-O-Pedic 9 Hybrid
  • Bob-O-Pedic Cirrus Gel
  • Bob-O-Pedic Gel
  • Bob-O-Pedic Hybrid
Durability
Motion Isolation
Off-gassing
Conforming
Sex
Temperature Neutrality
Edge Support
Noise
Durability
Motion Isolation
Off-gassing
Conforming
Sex
Temperature Neutrality
Edge Support
Noise
Durability
Motion Isolation
Off-gassing
Conforming
Sex
Temperature Neutrality
Edge Support
Noise
Durability
Motion Isolation
Off-gassing
Conforming
Sex
Temperature Neutrality
Edge Support
Noise
Durability
Motion Isolation
Off-gassing
Conforming
Sex
Temperature Neutrality
Edge Support
Noise
Durability
Motion Isolation
Off-gassing
Conforming
Sex
Temperature Neutrality
Edge Support
Noise
hand

Durability

Bob-O-Pedic 6 mattresses last roughly six to seven years, which is on par with the average lifespan for that model.

Durability

Bob-O-Pedic 6 mattresses last roughly six to seven years, which is on par with the average lifespan for that model.

Motion Isolation

Owner reports indicate that Bob-O-Pedic 6 models isolate motion to a significant extent.

Motion Isolation

Owner reports indicate that Bob-O-Pedic 6 models isolate motion to a significant extent.

Off-gassing

Even by memory foam standards, Bob-O-Pedic 6 owners claim that the mattresses emit a high amount of off-gassing odors.

Off-gassing

Even by memory foam standards, Bob-O-Pedic 6 owners claim that the mattresses emit a high amount of off-gassing odors.

Conforming

Bob-O-Pedic 6 mattresses conform closely and alleviate a good deal of pressure, say sleepers.

Conforming

Bob-O-Pedic 6 mattresses conform closely and alleviate a good deal of pressure, say sleepers.

Sex

Bob-O-Pedic 6 mattresses may not be bouncy or responsive enough for some couples.

Sex

Bob-O-Pedic 6 mattresses may not be bouncy or responsive enough for some couples.

Temperature Neutrality

Bob-O-Pedic 6 mattresses absorb a fair amount of body heat and may sleep excessively hot for some.

Temperature Neutrality

Bob-O-Pedic 6 mattresses absorb a fair amount of body heat and may sleep excessively hot for some.

Edge Support

Bob-O-Pedic 6 models offer little to no edge support.

Edge Support

Bob-O-Pedic 6 models offer little to no edge support.

Noise

Bob-O-Pedic 6 models are virtually silent when bearing weight.

Noise

Bob-O-Pedic 6 models are virtually silent when bearing weight.

hand

Durability

Bob-O-Pedic 9 Gel mattresses last roughly six to seven years, which is on par with the average lifespan for that model.

Durability

Bob-O-Pedic 9 Gel mattresses last roughly six to seven years, which is on par with the average lifespan for that model.

Motion Isolation

Owner reports indicate that Bob-O-Pedic 9 Gel models isolate motion to a significant extent.

Motion Isolation

Owner reports indicate that Bob-O-Pedic 9 Gel models isolate motion to a significant extent.

Off-gassing

Even by memory foam standards, Bob-O-Pedic 9 Gel owners claim that the mattresses emit a high amount of off-gassing odors.

Off-gassing

Even by memory foam standards, Bob-O-Pedic 9 Gel owners claim that the mattresses emit a high amount of off-gassing odors.

Conforming

Bob-O-Pedic 9 mattresses conform closely and alleviate a good deal of pressure, say sleepers.

Conforming

Bob-O-Pedic 9 mattresses conform closely and alleviate a good deal of pressure, say sleepers.

Sex

Bob-O-Pedic 9 Gel mattresses may not be bouncy or responsive enough for some couples.

Sex

Bob-O-Pedic 9 Gel mattresses may not be bouncy or responsive enough for some couples.

Temperature Neutrality

Bob-O-Pedic 9 Gel mattresses absorb a fair amount of body heat and may sleep excessively hot for some.

Temperature Neutrality

Bob-O-Pedic 9 Gel mattresses absorb a fair amount of body heat and may sleep excessively hot for some.

Edge Support

Bob-O-Pedic 9 Gel models offer little to no edge support.

Edge Support

Bob-O-Pedic 9 Gel models offer little to no edge support.

Noise

Bob-O-Pedic 9 Gel models are virtually silent when bearing weight.

Noise

Bob-O-Pedic 9 Gel models are virtually silent when bearing weight.

hand

Durability

Bob-O-Pedic 9 Hybrid mattresses have an average lifespan of six years, making them less durable than the average hybrid.

Durability

Bob-O-Pedic 9 Hybrid mattresses have an average lifespan of six years, making them less durable than the average hybrid.

Motion Isolation

Bob-O-Pedic 9 Hybrid mattresses absorb and isolate a minimal amount of motion.

Motion Isolation

Bob-O-Pedic 9 Hybrid mattresses absorb and isolate a minimal amount of motion.

Off-gassing

Bob-O-Pedic 9 Hybrid mattresses emit some off-gassing smells when new, but odors tend to dissipate in a matter of days.

Off-gassing

Bob-O-Pedic 9 Hybrid mattresses emit some off-gassing smells when new, but odors tend to dissipate in a matter of days.

Conforming

Bob-O-Pedic 9 Hybrid mattresses conform to some extent, but some sleepers report minimal pressure relief.

Conforming

Bob-O-Pedic 9 Hybrid mattresses conform to some extent, but some sleepers report minimal pressure relief.

Sex

The responsiveness of Bob-O-Pedic 9 Hybrid mattresses makes them highly suitable for sex

Sex

The responsiveness of Bob-O-Pedic 9 Hybrid mattresses makes them highly suitable for sex

Temperature Neutrality

Bob-O-Pedic 9 Hybrid mattresses do not retain much body heat and sleep much cooler as a result.

Temperature Neutrality

Bob-O-Pedic 9 Hybrid mattresses do not retain much body heat and sleep much cooler as a result.

Edge Support

Bob-O-Pedic 9 Hybrid mattresses provide stable edge support, according to owners

Edge Support

Bob-O-Pedic 9 Hybrid mattresses provide stable edge support, according to owners

Noise

Bob-O-Pedic 9 Hybrid models are virtually silent when bearing weight.

Noise

Bob-O-Pedic 9 Hybrid models are virtually silent when bearing weight.

hand

Durability

Bob-O-Pedic Cirrus Gel mattresses last roughly six to seven years, which is on par with the average lifespan for that model.

Durability

Bob-O-Pedic Cirrus Gel mattresses last roughly six to seven years, which is on par with the average lifespan for that model.

Motion Isolation

Owner reports indicate that Bob-O-Pedic Cirrus Gel models isolate motion to a significant extent.

Motion Isolation

Owner reports indicate that Bob-O-Pedic Cirrus Gel models isolate motion to a significant extent.

Off-gassing

Even by memory foam standards, Bob-O-Pedic Cirrus Gel owners claim that the mattresses emit a high amount of off-gassing odors.

Off-gassing

Even by memory foam standards, Bob-O-Pedic Cirrus Gel owners claim that the mattresses emit a high amount of off-gassing odors.

Conforming

Bob-O-Pedic Cirrus Gel mattresses conform closely and alleviate a good deal of pressure, say sleepers.

Conforming

Bob-O-Pedic Cirrus Gel mattresses conform closely and alleviate a good deal of pressure, say sleepers.

Sex

Bob-O-Pedic Cirrus Gel mattresses may not be bouncy or responsive enough for some couples.

Sex

Bob-O-Pedic Cirrus Gel mattresses may not be bouncy or responsive enough for some couples.

Temperature Neutrality

Bob-O-Pedic Cirrus Gel mattresses absorb a fair amount of body heat and may sleep excessively hot for some.

Temperature Neutrality

Bob-O-Pedic Cirrus Gel mattresses absorb a fair amount of body heat and may sleep excessively hot for some.

Edge Support

Bob-O-Pedic Cirrus Gel mattresses offer little to no edge support.

Edge Support

Bob-O-Pedic Cirrus Gel mattresses offer little to no edge support.

Noise

Bob-O-Pedic Cirrus Gel mattresses are virtually silent when bearing weight.

Noise

Bob-O-Pedic Cirrus Gel mattresses are virtually silent when bearing weight.

hand

Durability

Bob-O-Pedic Gel mattresses last roughly six to seven years, which is on par with the average lifespan for that model.

Durability

Bob-O-Pedic Gel mattresses last roughly six to seven years, which is on par with the average lifespan for that model.

Motion Isolation

Owner reports indicate that Bob-O-Pedic Gel models isolate motion to a significant extent.

Motion Isolation

Owner reports indicate that Bob-O-Pedic Gel models isolate motion to a significant extent.

Off-gassing

Even by memory foam standards, Bob-O-Pedic Gel owners claim that the mattresses emit a high amount of off-gassing odors.

Off-gassing

Even by memory foam standards, Bob-O-Pedic Gel owners claim that the mattresses emit a high amount of off-gassing odors.

Conforming

Bob-O-Pedic Gel mattresses conform closely and alleviate a good deal of pressure, say sleepers.

Conforming

Bob-O-Pedic Gel mattresses conform closely and alleviate a good deal of pressure, say sleepers.

Sex

Bob-O-Pedic Gel mattresses may not be bouncy or responsive enough for some couples.

Sex

Bob-O-Pedic Gel mattresses may not be bouncy or responsive enough for some couples.

Temperature Neutrality

Bob-O-Pedic Gel mattresses absorb a fair amount of body heat and may sleep excessively hot for some.

Temperature Neutrality

Bob-O-Pedic Gel mattresses absorb a fair amount of body heat and may sleep excessively hot for some.

Edge Support

Bob-O-Pedic Gel models offer little to no edge support.

Edge Support

Bob-O-Pedic Gel models offer little to no edge support.

Noise

Bob-O-Pedic Gel models are virtually silent when bearing weight.

Noise

Bob-O-Pedic Gel models are virtually silent when bearing weight.

hand

Durability

Bob-O-Pedic Hybrid mattresses have an average lifespan of six years, making them less durable than the average hybrid.

Durability

Bob-O-Pedic Hybrid mattresses have an average lifespan of six years, making them less durable than the average hybrid.

Motion Isolation

Bob-O-Pedic Hybrid mattresses absorb and isolate a minimal amount of motion.

Motion Isolation

Bob-O-Pedic Hybrid mattresses absorb and isolate a minimal amount of motion.

Off-gassing

Bob-O-Pedic Hybrid mattresses emit some off-gassing smells when new, but odors tend to dissipate in a matter of days.

Off-gassing

Bob-O-Pedic Hybrid mattresses emit some off-gassing smells when new, but odors tend to dissipate in a matter of days.

Conforming

Bob-O-Pedic Hybrid mattresses conform to some extent, but some sleepers report minimal pressure relief.

Conforming

Bob-O-Pedic Hybrid mattresses conform to some extent, but some sleepers report minimal pressure relief.

Sex

The responsiveness of Bob-O-Pedic Hybrid mattresses makes them highly suitable for sex

Sex

The responsiveness of Bob-O-Pedic Hybrid mattresses makes them highly suitable for sex

Temperature Neutrality

Bob-O-Pedic Hybrid mattresses do not retain much body heat and sleep much cooler as a result.

Temperature Neutrality

Bob-O-Pedic Hybrid mattresses do not retain much body heat and sleep much cooler as a result.

Edge Support

Bob-O-Pedic Hybrid mattresses provide stable edge support, according to owners

Edge Support

Bob-O-Pedic Hybrid mattresses provide stable edge support, according to owners

Noise

Bob-O-Pedic Hybrid models are virtually silent when bearing weight.

Noise

Bob-O-Pedic Hybrid models are virtually silent when bearing weight.

What Type of Sleeper is Best Suited to a Bob-O-Pedic Mattress?

Based on our customer feedback, Bob-O-Pedic mattresses received the following grades among sleepers of different weights and preferred sleep positions. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.

Due to insufficient data, the Bob-O-Pedic Sky and MyBob Gel mattresses are not included in the table below.

  • Bob-O-Pedic 6
  • Bob-O-Pedic 9 Gel
  • Bob-O-Pedic 9 Hybrid
  • Bob-O-Pedic Cirrus Gel
  • Bob-O-Pedic Gel
  • Bob-O-Pedic Hybrid
Weight Light Average Heavy
Sleep Position Less than 130 LBS 130 LBS - 230 LBS Greater than 230 LBS
Side
Back
Stomach
Weight Light Average Heavy
Sleep Position Less than 130 LBS 130 LBS - 230 LBS Greater than 230 LBS
Side
Back
Stomach
Weight Light Average Heavy
Sleep Position Less than 130 LBS 130 LBS - 230 LBS Greater than 230 LBS
Side
Back
Stomach
Weight Light Average Heavy
Sleep Position Less than 130 LBS 130 LBS - 230 LBS Greater than 230 LBS
Side
Back
Stomach
Weight Light Average Heavy
Sleep Position Less than 130 LBS 130 LBS - 230 LBS Greater than 230 LBS
Side
Back
Stomach
Weight Light Average Heavy
Sleep Position Less than 130 LBS 130 LBS - 230 LBS Greater than 230 LBS
Side
Back
Stomach

For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.

Compare Mattresses

The Bob-O-Pedic line of mattresses are sold exclusively through their brick-and-mortar locations. If you are looking to purchase a mattress online today, Tuck recommends researching some of our favorite offerings in similar lines to Bob-O-Pedic.

Take a look below at the comparable mattresses we recommend.

T&N Mattress

WinkBed

Nectar Mattress

GhostBed

MATTRESS TYPE FoamInnerspringFoamLatex
PRICE RANGE $595$1,299$799$895.00
FIRMNESS 6.54.5 ,6.5, 7.56.56
AVAILABILITY onlineonlineonlineonline
SLEEP TRIAL 100 nights120 nights365 nights101 nights
WARRANTY LENGTH 10 Year, Non-proratedLifetimeLimited Lifetime20 Year
Tap here to see more mattress stats

Mattress Technical Details

What You Need to Know About Bob-O-Pedic Mattresses

Sizing and Pricing

  • Twin $200-$999
  • Twin XL $299 - $1,049
  • Full $300 - $1,049
  • Full XL $399 - $1,099
  • Queen $399 - $1,099
  • King $599 - $1,299

Construction and Firmness

The firmness rating of a Bob-O-Pedic mattress will depend on the selected model. In some cases, mattresses are available in multiple firmness ratings. A full breakdown of mattress components and dimensions is found in the table below.

Please note: for the dual firmness option, the top mattress surface will feature one plush side and one firm side; this is only available for select models in the Queen and King size.

Bob’s Discount Furniture does not disclose the foam density or cover composition for any mattresses. The dimensions for the Bob-O-Pedic Gel and MyBob Gel are currently unavailable, as well.

Product Name Firmness Rating Thickness Support Core Components Comfort Layer Components Cover Components
Bob-O-Pedic 6 7 (Firm) 6″ 4″ Polyfoam 2″ Memory Foam Not disclosed
Bob-O-Pedic 9 Gel 6.5 (Medium Firm) 9″ 7″ Polyfoam 2″ Gel Memory Foam Not disclosed
Bob-O-Pedic 9 Hybrid 6.5 (Medium Firm) 9″ 5″ Pocketed Coils
1″ HD Polyfoam
2″ Gel Memory Foam
1″ HD Polyfoam
Not disclosed
Bob-O-Pedic Gel 4 (Plush)
7 (Firm)
Dual (Queen and King Only)
12″ Polyfoam Gel Memory Foam
Latex
Not disclosed
Bob-O-Pedic Hybrid 6 (Medium Firm) 11 1/2″ 6″ Pocketed Coils
2 1/2″ Polyfoam
2″ Memory Foam
1″ Polyfoam
Not disclosed
Bob-O-Pedic Sky 4 (Plush)
7 (Firm)
Dual (Queen and King Only)
11 1/2″ 6″ Polyfoam 2″ Gel Memory Foam
2″ Memory Foam
1 1/2″ Polyfoam
Not disclosed
Cirrus Gel 4 (Plush)
7 (Firm)
Dual (Queen and King Only)
10″ 6″ Polyfoam 2″ Gel Memory Foam
2″ Memory Foam
Not disclosed
MyBob Gel 4 (Plush)
7 (Firm)
Dual (Queen and King Only)
14″ Gel Memory Foam
HD Memory Foam

 

Ventilated Polyfoam Not disclosed

Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.

Availability

Availability: Bob-O-Pedic mattresses are available on the Bob’s Discount Furniture Website, though delivery is limited to select areas of the Midwest, Mid-Atlantic and Northeast U.S.. The company operates a total of 72 brick-and-mortar stores in 12 states.

  • Sleep Trial 90 Days

  • Shipping 4 Different Options

  • Warranty Variable

  • Made In Vietnam

  • How is the Mattress Shipped?

    Bob-O-Pedic mattresses are compressed, vacuum-sealed, and shipped in a box.

  • Where does Bob-O-Pedic ship?

    Bob’s Discount Furniture offers delivery to certain areas of the Northeast, Mid-Atlantic and Midwest United States. The company’s website features a delivery aggregator that allows users to input their zip code and see if delivery services are available to their area.

  • White Glove Delivery?

    Bob-O-Pedic offers Bob’s Delivery Service, which includes in-home assembly, packaging clean-up, and old mattress removal for an additional fee of $49.99 – $169.99, depending on the price of the mattress.

  • Full Shipping Details

    Delivery Policy: The delivery policy for Bob’s Discount Furniture is as follows:

    1. Bob’s Discount Furniture allows mattress buyers who live in delivery service areas to choose from four shipping options:
      • Bob’s Delivery Service is a ‘white glove option’ that includes in-home assembly, packaging clean-up, and old mattress removal (provided it is in sanitary condition). This service is priced at a rate based on the total order price; the costs will range from $49.99 (for orders totaling $399 or less) to $329.99 (for orders totaling $2,900 or more). Under the current price structure, customers who purchase one mattress only should pay between $49.99 and $169.99.
      • Bob’s Value Express will ship products via FedEx within five to seven business days of the original purchase; a Bob’s representative will contact customers within 24 hours of the original order to provide delivery details. This option is available at three flat pricing rates: $9.99, $19.99, or $29.99.
      • Factory Direct Shipping is available through FedEx. These orders will generally ship within five to seven business days of the original purchase; a Bob’s representative will contact customers with delivery information within 24 hours of their order. This option also comes with pricing rates of $9.99, $19.99, or $29.99.
      • Lastly, customers can qualify for reduced-rate shipping by purchasing a gift card of at least $25. The gift card must be bought separately from the mattress order. Two shipping options are available through the gift card purchase: free ground delivery from USPS Ground (which takes five to seven business days) or FedEx 2-day delivery for an additional fee of $9.50.
    2. Customers can monitor their delivery up to two days in advance of the arrival date using a tracking tool on the Bob’s Discount Furniture website. To track an item, simply input a current phone number and/or the order number.
    3. A Bob’s representative will contact customers no later than five days in advance of their delivery. Those who cannot receive their mattress on the proposed date will have the opportunity to reschedule. Changes to orders must be made within three days of the delivery date.
    4. Two days before the delivery, a Bob’s representative will contact the purchaser to provide a four-hour delivery time window; customers may be asked to provide an alternative delivery date/time in case of bad weather, vehicle problems, and other unexpected issues.
    5. Bob’s requests that mattress purchasers prepare their home in advance of the delivery by clearing all debris from the walkway and creating a clear path to the room where the mattress will be kept.
    6. Mattress purchasers who prefer to pick up their mattress in-person may do so at the company’s distribution center in Taftville, Connecticut; or at pick-up facilities in the following cities: Nashua, New Hampshire; Rockville, Maryland; Secaucus, New Jersey; or Wilmington, Delaware.

    Old Mattress Removal: Old mattress removal services are offered as part of the Bob’s Delivery Service (white glove) option, under the condition that the purchaser has bought a new mattress and the old mattress is in sanitary condition.
    Availability: Bob-O-Pedic mattresses are available on the Bob’s Discount Furniture Website, though delivery is limited to select areas of the Midwest, Mid-Atlantic and Northeast U.S.. The company operates a total of 72 brick-and-mortar stores in 12 states.

  • Trial Period and Guarantee

    Trial Period and Guarantee: Bob’s Discount Furniture offers a 90-night sleep trial for all Bob-O-Pedic mattresses.

    1. There is a mandatory 30-night break-in period. Customers will not be able to return their mattress for a full refund until at least 30 nights have elapsed.
    2. Those who return their mattress after 30 nights will receive a full refund minus the original delivery fee.
    3. Customers are allotted one mattress exchange during the sleep trial. For upgrades, customers must pay the difference between the original model and the replacement.
  • Warranty Details

    Warranty: Bob’s Discount Furniture offers variable warranty coverage for mattresses based on the selected model.

    1. Warranty coverage periods for Bob-O-Pedic mattresses are currently listed as follows. All warranties listed provide exclusively nonprorated coverage:
      • Bob-O-Pedic 6: 5-year coverage
      • Bob-O-Pedic 9 Gel: 15-year coverage
      • Bob-O-Pedic 9 Hybrid: 15-year coverage
      • Bob-O-Pedic Gel: 20-year coverage
      • Bob-O-Pedic Hybrid: 20-year coverage
      • Bob-O-Pedic Sky: 18-year coverage
      • Cirrus Gel: 18-year warranty coverage
      • MyBob Gel: 20-year coverage
    2. Warranty coverage is contingent on proper foundational support, which Bob’s Discount Furniture defines as “a matching foundation (or equivalent), used with an appropriate frame and center support or proper cross slat support.”
    3. The warranty will cover the following product defect:
      • Visible sagging or indentations in the sleep surface measuring one and a half inches (1 1/2″) or deeper that are not the result of owner misuse and/or improper foundational support.
    4. The warranty will not cover the following:
      • Visible sagging or indentations that do not measure one and a half inches (1 1/2″) or deeper, or normal increases in the softness of the sleep surface that do not affect its pressure-relieving abilities. These issues are considered normal wear and tear.
      • Burns, cuts, tears, stains, and other types of damage resulting from owner misuse, improper cleaning, and/or inadequate foundational support.
    5. Customers should note that mattresses do not qualify for the standard five-year ‘Goof Proof’ warranty for other furniture products listed on the Bob’s Discount Furniture website.

Company Information

  • Customer Service

    7 out of 10 owner experiences show customers have had a positive experience with Bob’s Discount Furniture, irrespective of whether or not they liked their mattress.

  • BBB Rating

    A+

  • Physical Stores

    The flagship Bob’s Discount Furniture store is located in Newington, Connecticut. The company operates an additional 71 brick-and-mortar locations across the Northeast, Midwest, and Mid-Atlantic states.

  • Contact Bob's Discount Furniture

    Corporate Address:
    428 Tolland Turnpike
    Manchester, CT 06042-1765
    Phone Number: 1-800-569-1284 or 1-860-474-1000 (available Monday through Saturday from 630 am to 8pm EST, and Sunday from 1030am to 7pm EST)
    Contact Email: Online form
    Company Website: https://www.mybobs.com/

  • Find Bob's Discount Furniture on Social

A