Bob-O-Pedic Mattress Reviews

Last updated on

Based on 2,431 verified customer experiences from 19 unique sources.

 

What You Need to Know about the Bob-O-Pedic Mattress

Mattress Type and Components:

  • Bob’s Discount Furniture offers memory foam, memory foam and latex, and foam-coil hybrid mattresses. A total of eight Bob-O-Pedic mattress models are currently available for purchase:
    • The Bob-O-Pedic 6 is designed with a comfort layer made of memory foam and a support core constructed from standard polyfoam.
    • The Bob-O-Pedic 9 Gel features a gel memory foam comfort layer and a standard polyfoam support core. This model shares the same design as the Bob-O-Pedic 6, but its support core is three inches thicker.
    • The Bob-O-Pedic 9 Hybrid has a comfort layer with two main components: a top layer of gel memory foam and a bottom layer of high-density polyfoam. The support core features a five-inch pocketed coil layer, followed by a high-density polyfoam base layer.
    • The Bob-O-Pedic Gel features a comfort layer with a top layer of gel memory foam and a bottom layer of latex. The support core is made of polyfoam.  
    • The Bob-O-Pedic Hybrid has a comfort layer with a top layer of memory foam and a bottom layer of standard polyfoam. The support core features a pocketed coil layer encased in six inches of ‘edge support foam’, followed by a polyfoam base layer.
    • The Bob-O-Pedic Sky has a comfort layer with a top layer of gel memory foam, a middle layer of high-density memory foam, and a bottom polyfoam layer. The support core is constructed from polyfoam.
    • The Cirrus Gel features one layer of gel memory foam and one layer of standard memory foam in the comfort layer. The support core is constructed from standard polyfoam.
    • The MyBob Gel has a comfort layer with a top layer of gel memory foam and a bottom layer of high-density memory foam. The support core is made of ventilated polyfoam.
    • Cover composition is not disclosed for any Bob-O-Pedic mattresses.

Pros:

  • Bob-O-Pedic memory foam mattresses have been touted by customers for good conforming and pressure relief, above-average motion isolation, and no noise. The company’s hybrids are also virtually silent; customers also note these mattresses sleep relatively cool and offer robust edge support.
  • Bob’s Discount Furniture offers a wide range of mattress models, many of which have different firmness levels. This selection accommodates a wide range of sleepers. The company also lets customers choose from four different delivery methods.
  • Most Bob-O-Pedic mattresses receive at least 15 years of nonprorated warranty coverage, which is longer than the average mattress warranty.
  • Bob-O-Pedic mattresses have a below-average price point compared to comparable memory foam and hybrid models.

Cons:

  • Customer complaints about Bob-O-Pedic memory foam mattresses include a high amount of off-gassing odor, above-average heat retention, and poor edge support.
  • For Bob-O-Pedic hybrids, the top complaints are below-average durability, minimal motion isolation, and above-average off-gassing.
  • Bob’s Discount Furniture exclusively provides delivery services to customers living in certain areas of the Northeastern, Mid-Atlantic, and Midwestern U.S.
  • The 90-night sleep trial includes a 30-night break-in period that must elapse before customers can return the mattress for a refund, which may be confusing to those who don’t read the fine print.

Product and Price Range: Bob-O-Pedic mattresses are available in six sizes: Twin, Twin XL, Full, Full XL, Queen, and King. Mattress prices will vary by selected model and size; the next section includes a full price comparison table. All Bob-O-Pedic mattresses are manufactured in China.

Customer Satisfaction Rating: 70 to 79 (varies by model)
Calculated from: 2,431 customer experiences from 19 individual sources
Amazon rating: Bob-O-Pedic mattresses are not currently sold on Amazon.com
BBB rating: A+

 

Bob-O-Pedic Price Comparison

Bob-O-Pedic Pricing and Delivery Details

SizeDimensions Height Availability Notes
Twin38W” x 74L”9″ (Bob-O-Pedic 9 Gel and Hybrid)
10″ (Cirrus Gel)
11 1/2″ (Bob-O-Pedic Hybrid and Bob-O-Pedic Sky)
12″ (Bob-O-Pedic Gel)
14″ (MyBob Gel)
Twin Extra Long (XL)38W” x 80L”9″ (Bob-O-Pedic 9 Gel and Hybrid)
10″ (Cirrus Gel)
11 1/2″ (Bob-O-Pedic Hybrid and Bob-O-Pedic Sky)
12″ (Bob-O-Pedic Gel)
14″ (MyBob Gel)
Not available for the Bob-O-Pedic 6
Full53W” x 74L”9″ (Bob-O-Pedic 9 Gel and Hybrid)
10″ (Cirrus Gel)
11 1/2″ (Bob-O-Pedic Hybrid and Bob-O-Pedic Sky)
12″ (Bob-O-Pedic Gel)
14″ (MyBob Gel)
Full Extra Long (XL)53W” x 80L”9″ (Bob-O-Pedic 9 Gel and Hybrid)
10″ (Cirrus Gel)
11 1/2″ (Bob-O-Pedic Hybrid and Bob-O-Pedic Sky)
12″ (Bob-O-Pedic Gel)
14″ (MyBob Gel)
Not available for the Bob-O-Pedic 6
Queen60W” x 80L”9″ (Bob-O-Pedic 9 Gel and Hybrid)
10″ (Cirrus Gel)
11 1/2″ (Bob-O-Pedic Hybrid and Bob-O-Pedic Sky)
12″ (Bob-O-Pedic Gel)
14″ (MyBob Gel)
Not available for the Bob-O-Pedic 6
King76W” x 80L”9″ (Bob-O-Pedic 9 Gel and Hybrid)
10″ (Cirrus Gel)
11 1/2″ (Bob-O-Pedic Hybrid and Bob-O-Pedic Sky)
12″ (Bob-O-Pedic Gel)
14″ (MyBob Gel)
Not available for the Bob-O-Pedic 6

The next table features a full size-by-size price breakdown for all eight Bob-O-Pedic mattress models.

ModelTwin Twin XLFullFull XLQueenKing
Bob-O-Pedic 6$200N/A$300N/AN/AN/A
Bob-O-Pedic 9 Gel$249$299$349$399$399$599
Bob-O-Pedic 9 Hybrid$249$299$349$399$399$599
Bob-O-Pedic Gel$699$749$749$799$799$999
Bob-O-Pedic Hybrid$699$749$749$799$799$999
Bob-O-Pedic Sky$549 $599 $649 $699 $699 $949
Cirrus Gel$499$549$549$599$599$799
MyBob Gel$999$1,049$1,049$1,099$1,099$1,299

How Is the Mattress Shipped?: Bob-O-Pedic mattresses are compressed, vacuum-sealed, and shipped in a box.
Where Do They Ship?: Bob’s Discount Furniture offers delivery to certain areas of the Northeast, Mid-Atlantic and Midwest United States. The company’s website features a delivery aggregator that allows users to input their zip code and see if delivery services are available to their area.
Delivery Fee: Bob’s Discount Furniture offers four delivery options, all of which will incur some additional charges. A complete breakdown is found in the ‘Delivery Policy’ section below.

Delivery Policy: The delivery policy for Bob’s Discount Furniture is as follows:

  1. Bob’s Discount Furniture allows mattress buyers who live in delivery service areas to choose from four shipping options:
    • Bob’s Delivery Service is a ‘white glove option’ that includes in-home assembly, packaging clean-up, and ? upon request ? old mattress removal (provided it is in sanitary condition). This service is priced at a rate based on the total order price; the costs will range from $49.99 (for orders totalling $399 or less) to $329.99 (for orders totalling $2,900 or more). Under the current price structure, customers who purchase one mattress only should pay between $49.99 and $169.99.
    • Bob’s Value Express will ship products via FedEx within five to seven business days of the original purchase; a Bob’s representative will contact customers within 24 hours of the original order to provide delivery details. This option is available at three flat pricing rates: $9.99, $19.99, or $29.99.
    • Factory Direct Shipping is available through FedEx. These orders will generally ship within five to seven business days of the original purchase; a Bob’s representative will contact customers with delivery information within 24 hours of their order. This option also comes with pricing rates of $9.99, $19.99, or $29.99.
    • Lastly, customers can qualify for reduced-rate shipping by purchasing a gift card of at least $25. The gift card must be bought separately from the mattress order. Two shipping options are available through the gift card purchase: free ground delivery from USPS Ground (which takes five to seven business days) or FedEx 2-day delivery for an additional fee of $9.50.
  2. Customers can monitor their delivery up to two days in advance of the arrival date using a tracking tool on the Bob’s Discount Furniture website. To track an item, simply input a current phone number and/or the order number.
  3. A Bob’s representative will contact customers no later than five days in advance of their delivery. Those who cannot receive their mattress on the proposed date will have the opportunity to reschedule. Changes to orders must be made within three days of the delivery date.
  4. Two days before the delivery, a Bob’s representative will contact the purchaser to provide a four-hour delivery time window; customers may be asked to provide an alternative delivery date/time in case of bad weather, vehicle problems, and other unexpected issues.
  5. Bob’s requests that mattress purchasers prepare their home in advance of the delivery by clearing all debris from the walkway and creating a clear path to the room where the mattress will be kept.
  6. Mattress purchasers who prefer to pick up their mattress in-person may do so at the company’s distribution center in Taftville, Connecticut; or at pick-up facilities in the following cities: Nashua, New Hampshire; Rockville, Maryland; Secaucus, New Jersey; or Wilmington, Delaware.

Old Mattress Removal: Old mattress removal services are offered as part of the Bob’s Delivery Service (white glove) option, under the condition that the purchaser has bought a new mattress and the old mattress is in sanitary condition.
Availability: Bob-O-Pedic mattresses are available on the Bob’s Discount Furniture Website, though delivery is limited to select areas of the Midwest, Mid-Atlantic and Northeast U.S.. The company operates a total of 72 brick-and-mortar stores in 12 states.

 

Bob-O-Pedic Product Specifications and Firmness

The firmness rating of a Bob-O-Pedic mattress will depend on the selected model; in some cases, mattresses are available in multiple firmness ratings. A full breakdown of mattress components and dimensions is found in the table below. Please note: for the dual firmness option, the top mattress surface will feature one plush side and one firm side; this is only available for select models in the Queen and King size. Bob’s Discount Furniture does not disclose the foam density or cover composition for any mattresses; the dimensions for the Bob-O-Pedic Gel and MyBob Gel are currently unavailable, as well.

Product NameFirmness RatingThicknessSupport Core ComponentsComfort Layer ComponentsCover Components
Bob-O-Pedic 67 (Firm)6″4″ Polyfoam2″ Memory FoamNot disclosed
Bob-O-Pedic 9 Gel6.5 (Medium Firm)9″7″ Polyfoam2″ Gel Memory FoamNot disclosed
Bob-O-Pedic 9 Hybrid6.5 (Medium Firm)9″5″ Pocketed Coils
1″ HD Polyfoam
2″ Gel Memory Foam
1″ HD Polyfoam
Not disclosed
Bob-O-Pedic Gel4 (Plush)
7 (Firm)
Dual (Queen and King Only)
12″PolyfoamGel Memory Foam
Latex
Not disclosed
Bob-O-Pedic Hybrid6 (Medium Firm)11 1/2″6″ Pocketed Coils
2 1/2″ Polyfoam
2″ Memory Foam
1″ Polyfoam
Not disclosed
Bob-O-Pedic Sky4 (Plush)
7 (Firm)
Dual (Queen and King Only)
11 1/2″6″ Polyfoam2″ Gel Memory Foam
2″ Memory Foam
1 1/2″ Polyfoam
Not disclosed
Cirrus Gel4 (Plush)
7 (Firm)
Dual (Queen and King Only)
10″6″ Polyfoam2″ Gel Memory Foam
2″ Memory Foam
Not disclosed
MyBob Gel4 (Plush)
7 (Firm)
Dual (Queen and King Only)
14″Gel Memory Foam
HD Memory Foam

 

Ventilated PolyfoamNot disclosed

Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.

 

Sleep Trial and Warranty Information

Trial Period and Guarantee: Bob’s Discount Furniture offers a 90-night sleep trial for all Bob-O-Pedic mattresses.

  1. There is a mandatory 30-night break-in period. Customers will not be able to return their mattress for a full refund until at least 30 nights have elapsed.
  2. Those who return their mattress after 30 nights will receive a full refund minus the original delivery fee.
  3. Customers are allotted one mattress exchange during the sleep trial. For upgrades, customers must pay the difference between the original model and the replacement.

Warranty: Bob’s Discount Furniture offers variable warranty coverage for mattresses based on the selected model.

  1. Warranty coverage periods for Bob-O-Pedic mattresses are currently listed as follows. All warranties listed provide exclusively nonprorated coverage:
    • Bob-O-Pedic 6: 5-year coverage
    • Bob-O-Pedic 9 Gel: 15-year coverage
    • Bob-O-Pedic 9 Hybrid: 15-year coverage
    • Bob-O-Pedic Gel: 20-year coverage
    • Bob-O-Pedic Hybrid: 20-year coverage
    • Bob-O-Pedic Sky: 18-year coverage
    • Cirrus Gel: 18-year warranty coverage
    • MyBob Gel: 20-year coverage
  2. Warranty coverage is contingent on proper foundational support, which Bob’s Discount Furniture defines as ‘a matching foundation (or equivalent), used with an appropriate frame and center support or proper cross slat support’.
  3. The warranty will cover the following product defect:
    • Visible sagging or indentations in the sleep surface measuring one and a half inches (1 1/2″) or deeper that are not the result of owner misuse and/or improper foundational support.
  4. The warranty will not cover the following:
    • Visible sagging or indentations that do not measure one and a half inches (1 1/2″) or deeper, or normal increases in the softness of the sleep surface that do not affect its pressure-relieving abilities. These issues are considered normal wear and tear.
    • Burns, cuts, tears, stains, and other types of damage resulting from owner misuse, improper cleaning, and/or inadequate foundational support.
  5. Customers should note that mattresses do not qualify for the standard five-year ‘Goof Proof’ warranty for other furniture products listed on the Bob’s Discount Furniture website.
 

Bob-O-Pedic Mattress Sleep Ratings

Please note that we have not received sufficient data to calculate sleep ratings for the Bob-O-Pedic Sky or MyBob Gel mattresses. We will update this section with ratings for those models as soon as possible.

CategoryCriteriaBob-O-Pedic Memory Foam RatingBob-O-Pedic Hybrid RatingWhat Bob-O-Pedic Users Say
Customer SatisfactionBased on data collection, this is an overall customer sentiment regarding the Bob-O-Pedic mattress.79 (Bob-O-Pedic 9 Gel)
77 (Cirrus Gel)
71 (Bob-O-Pedic Gel)
70 (Bob-O-Pedic 6)

 

77 (Bob-O-Pedic Hybrid)
72 (Bob-O-Pedic 9 Hybrid)
Memory foam and hybrid mattresses from Bob-O-Pedic ranged from slightly below-average to above-average, due in part to the wide selection of models and firmness ratings, as well as delivery options.
Durability The average mattress will perform for approximately seven years before it needs to be replaced.GoodFairCustomers report that memory foam mattresses last roughly six to seven years, which is on par with the average lifespan for that model. Bob-O-Pedic hybrids, by comparison, are not as durable.
Motion IsolationMemory foam mattresses are engineered to isolate motion, but hybrid mattresses are more responsive and may not be able to reduce motion to the same extent.Very GoodFairOwner reports indicate that Bob-O-Pedic memory foam models isolate motion to a significant extent. The company’s hybrids isolate a minimal amount of motion.
Sex Bouncier, more responsive beds (such as hybrids) tend to be more enjoyable for sex than all-foam models.FairVery GoodThe responsiveness of Bob-O-Pedic hybrids makes them highly suitable for sex, while memory foam sleepers may not be as comfortable.
ConformingMemory foam mattresses tend to conform more closely than hybrids, although hybrids with memory foam comfort layers may alleviate some pressure.Very GoodGoodBob-O-Pedic memory foam mattresses — particularly those with thick comfort layers — conform closely and alleviate a good deal of pressure, say sleepers. The hybrids also conform, but not as closely.
Temperature NeutralityMemory foam will retain more body heat and sleep relatively hot, whereas hybrids often sleep much cooler.FairVery GoodAccording to our feedback, Bob-O-Pedic hybrids do not retain much body heat and sleep much cooler as a result. Memory foam models, on the other hand, sleep relatively hot.
Off-gassingSome mattresses emit particles when they are unpackaged, accompanied by unpleasant ‘off-gassing’ smells that can last for days.PoorFairEven by memory foam standards, Bob-O-Pedic owners claim that the mattresses emit a high amount of off-gassing odors. The company’s hybrids produce fewer smells.
Edge SupportThe frames of hybrid mattresses are encased to support the springs and provide a suitable sleeping surface. All-foam mattresses, on the other hand, offer little to no edge support.PoorVery GoodBob-O-Pedic hybrids provide stable edge support, according to owners; this is especially true of the Bob-O-Pedic Hybrid, which features a six-inch foam encasement around the coil layer. The memory foam models offer little to no edge support.
NoiseAll-foam mattresses are typically silent, but hybrids may produce some noise due to their metallic components.ExcellentExcellentAll Bob-O-Pedic memory foam and models are virtually silent.
Ease of Moving and RotatingMost mattresses are relatively heavy, but some can be more unwieldy than others.FairFairBob-O-Pedic mattresses are somewhat heavy and difficult to maneuver, though they never need to be flipped.
 

Bob-O-Pedic Customer Satisfaction Rating Comparison

What Type of Sleeper Is Best Suited for a Bob-O-Pedic Mattress?

Based on our customer feedback, Bob-O-Pedic mattresses received the following grades among sleepers of different weights and preferred sleep positions. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.

Due to insufficient data, the Bob-O-Pedic Sky and MyBob Gel mattresses are not included in the table below.

Bob-O-Pedic Mattress ModelSleep PositionLightweight Sleeper Rating (Less than 130 lbs)Average Weight Sleeper Rating (130 to 230 lbs)Heavyweight Sleeper Rating (More than 230 lbs)
Bob-O-Pedic 6SideFairFairFair
BackVery GoodGoodFair
StomachGoodGoodFair
Bob-O-Pedic 9 GelSidePoorFairFair
BackFairGoodGood
StomachGoodFairGood
Bob-O-Pedic 9 HybridSideVery GoodGoodGood
BackGoodGoodVery Good
StomachFairGoodFair
Bob-O-Pedic GelSideFairFair Good
BackVery GoodVery GoodGood
StomachGoodVery GoodVery Good
Bob-O-Pedic HybridSideFairGoodGood
BackVery GoodVery GoodVery Good
StomachFairFairGood
Cirrus GelSideGoodGoodGood
BackVery GoodVery GoodGood
StomachFairFairGood

For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.

 

Bob's Discount Furniture Company Information

Customer Service: 7 out of 10 owner experiences show customers have had a positive experience with Bob’s Discount Furniture, irrespective of whether or not they liked their mattress.
BBB rating: A+
Company History: Bob’s Discount Furniture was founded in 1991.
Physical Stores: The flagship Bob’s Discount Furniture store is located in Newington, Connecticut. The company operates an additional 71 brick-and-mortar locations across the Northeast, Midwest, and Mid-Atlantic states.
Corporate Address:
428 Tolland Turnpike
Manchester, CT 06042-1765
Phone Number: 1-800-569-1284 or 1-860-474-1000 (available Monday through Saturday from 630 am to 8pm EST, and Sunday from 1030am to 7pm EST)
Contact Email: Online form
Company Website: https://www.mybobs.com/
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Complaints

General customer complaints about Bob-O-Pedic mattresses include:

  • Performance issues with memory foam mattresses, such as poor edge support, high heat retention and above-average off-gassing odors.
  • Performance issues with hybrids, such as below-average durability, minimal motion isolation, and above-average off-gassing odors.
  • Limited delivery range (Northeast, Mid-Atlantic, and Midwest only)
  • Mandatory 30-night break-in period before customers can return their mattress for a refund.
 
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