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Saatva HD Mattress Review

Written by Brad Nehring

Saatva HD Mattress Review

The Bottom Line.

  • Specifically designed to accommodate heavier people, the Saatva HD hybrid mattress offers a firm feel and enhanced support.
  • Free White Glove delivery for all U.S. orders.
  • The Saatva HD has thick latex and memory foam comfort layers, resulting in above-average motion isolation and pressure relief.

Tuck readers save $200 on the Saatva HD mattress.

Click here to learn more

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Saatva HD Mattress Overview

One of the country’s most prominent online mattress brands, Saatva has been in business since 2011. The company offers a wide range of beds, including innerspring, hybrid, memory foam, latex, and airbed models. This review will focus on the Saatva HD, a deluxe hybrid designed for heavier individuals.

The Saatva HD is constructed with a foam-padded Euro-top cover, followed by comfort layers of zoned and ventilated latex, high-density memory foam, and polyfoam. The support core consists of recycled-steel offset coils encased in high-density polyfoam rails, which help reinforce the edges of the mattress.

The Saatva HD also has an organic cotton cover. Altogether, the mattress measures 15.5 inches thick. It is considered firm, which corresponds to a 7 on the 1-10 firmness scale.

Read on to learn more about the Saatva HD. Our review includes material and construction details, current prices, and performance ratings based on owner experiences and our own product testing. We’ll also see how the Saatva HD compares to other similarly constructed mattresses, and go over Saatva’s shipping, return, and warranty policies.

Table of Contents

Full Video Review

Ratings Summary

Construction & Feel

Ratings Breakdown

Pricing & Discounts

Mattress Comparisons

 

Meet Our Testing Team
Alandrus
Alandrus
Athena
Athena
Brad
Brad
Sid
Sid
  • People who weigh at least 130 pounds. The Saatva HD is specifically designed for larger sleepers, but we’ve found people in the average weight group also find the mattress comfortable and supportive.
  • Sleepers who prefer a balance of body-conforming and responsiveness. The Saatva HD offers fairly close conforming due to its Euro-top and comfort layers, but the low-gauge coil system also gives the mattress a noticeable bounce. This creates a combined feeling of sleeping “on” and sleeping “in” the mattress for most sleepers.
  • Hot sleepers. The Saatva HD’s ventilated latex comfort layer is fairly breathable, and strong air circulation through the coil layer helps the mattress maintain a cool, comfortable temperature.
  • Couples. The Saatva HD’s thick comfort system allows the mattress to isolate more motion transfer than competing hybrids. Many couples also consider the conforming-yet-responsive surface ideal for sex.

Not Recommended for...

  • People who weigh less than 130 pounds. Although the Saatva provides excellent support for larger individuals, many lightweight sleepers find the mattress excessively firm.
  • Shoppers on a budget. The Saatva HD’s price-point exceeds that of the average hybrid by a considerable margin. This is largely due to the bed’s unique construction and premium materials. However, Saatva offers free White Glove delivery – including in-home assembly and old mattress removal – for all U.S. orders.

Tuck's Video Review

The Tuck testing crew evaluated the Saatva HD for pressure relief, edge support, and other important performance factors. To see their findings, check out the video below.

Ratings Summary

Tuck’s testing team conducted an extensive evaluation of the Saatva HD. Our review and rating process consists of three parts: in-house evaluation, external sleep testing, and data collection of verified owner experiences. To learn more about our review process, read our methodology here.

Our performance criteria and ratings for the bed are listed in the table below.

Mattress Performance Ratings

Criteria
Rating
Durability
Motion Isolation
Off-gassing
Pressure Relief
Temperature Neutrality
Edge Support
Noise
Sex
Durability
Motion Isolation
Off-gassing
Pressure Relief
Temperature Neutrality
Edge Support
Noise
Sex
#

Durability

The Saatva HD is constructed with components that make it more durable than other innersprings, such as a firm latex comfort layer and low-gauge offset coils. The expected lifespan is roughly seven to eight years.

#

Durability

The Saatva HD is constructed with components that make it more durable than other innersprings, such as a firm latex comfort layer and low-gauge offset coils. The expected lifespan is roughly seven to eight years.

#

Motion Isolation

The Saatva HD isolates more motion than most competing innersprings, largely due to its thick comfort system with latex, memory foam, and polyfoam layers, along with a foam-padded cover.

#

Motion Isolation

The Saatva HD isolates more motion than most competing innersprings, largely due to its thick comfort system with latex, memory foam, and polyfoam layers, along with a foam-padded cover.

#

Off-gassing

Since the Saatva HD is made up of predominantly coil layers and is not compressed in a box, it does not emit noticable off-gassing odors.

#

Off-gassing

Since the Saatva HD is made up of predominantly coil layers and is not compressed in a box, it does not emit noticable off-gassing odors.

#

Pressure Relief

The Saatva HD is a 'Firm' mattress that conforms to a minimal extent; it is ideal for heavier sleepers weighing more than 230 lbs.

#

Pressure Relief

The Saatva HD is a 'Firm' mattress that conforms to a minimal extent; it is ideal for heavier sleepers weighing more than 230 lbs.

#

Temperature Neutrality

Strong airflow through the coil layer helps keep the Saatva HD cool and comfortable for naturally hot sleepers.

#

Temperature Neutrality

Strong airflow through the coil layer helps keep the Saatva HD cool and comfortable for naturally hot sleepers.

#

Edge Support

High-density foam rails buffer the coil layer, giving the Saatva HD excellent edge support.

#

Edge Support

High-density foam rails buffer the coil layer, giving the Saatva HD excellent edge support.

#

Noise

The bed's offset coils can be somewhat loud, but overall the Saatva HD does not produce more noise than the average innerspring.

#

Noise

The bed's offset coils can be somewhat loud, but overall the Saatva HD does not produce more noise than the average innerspring.

#

Sex

The Saatva HD is quite responsive, and should be sufficiently springy for most couples. The comfort layers also provide good traction.

#

Sex

The Saatva HD is quite responsive, and should be sufficiently springy for most couples. The comfort layers also provide good traction.

As you can see, the Saatva HD excelled in categories such as motion isolation, edge support, temperature neutrality, and durability. For more details about our ratings for this mattress, check out our full breakdown below.

Sleep Position Ratings

As part of our ratings process, we evaluated the Saatva HD across different body types and preferred sleep positions. In addition to physical testing, we surveyed our sleep expert team and analyzed reviews from verified mattress owners and customers. Our findings are listed in the table below.

For more information on sleeping positions please see our guides for side, back, stomach, and combination sleepers.

Weight Light Average Heavy
Sleep Position Less than 130 LBS 130 LBS - 230 LBS Greater than 230 LBS
Side
Back
Stomach

Saatva HD Awards

Based on positive ratings from our testing teams and verified mattress owners, the Saatva HD has earned the following awards in our Tuck Mattress Guides.

Save $200 on the Saatva HD mattress.

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How Is the Saatva HD Constructed?

Cover

The Saatva HD features a Euro-top cover, an extra layer of cushioning intended to make mattresses feel softer. The Euro-top is padded with 2 inches of plush polyfoam, and hand-tufted to help the material maintain a uniform shape. The cover fabric is organic cotton, which is exceptionally soft and breathable.

The Saatva HD also has a fire barrier made of Natural Thistle. This plant-based mesh material does not contain any chemicals. It also makes the Saatva HD a vegan-friendly alternative to mattresses with natural wool fire barriers.

Comfort Layers

The Saatva HD features two comfort layers. The 1.5-inch top layer consists of Talalay latex, a naturally durable and responsive material. The latex is zoned for enhanced support to the shoulders, back, and hips while cradling the sleeper’s head, arms, and legs. The latex is also ventilated for added cooling.

The Saatva also has a 1.5-inch comfort layer of 5 PCF memory foam. The foam has a fairly high density and will conform closely to the sleeper, resulting in a deep cradle for their body. High-density memory foam also excels at motion isolation, and tends to be more durable than its lower-density counterparts.

Transitional Layer

A 2-inch layer of polyfoam rests beneath the memory foam. This transitional component prevents sleepers from sinking through the comfort layers and coming into contact with the support core, which feels very firm and dense. It’s also worth noting that the Saatva HD is hand-tufted to keep all the layers in place.

Support Layers

The Saatva HD’s support core is made with 6-inch offset coils made from recycled-steel. These coils are 12.5-gauge, making them exceptionally thick and robust. Comparatively, the coils found in most innersprings and hybrids fall between 12-gauge (thickest) and 17-gauge (thinnest).

For added reinforcement to the edges, the coils are encased in rails made from high-density polyfoam. As a result, owners experience little to no sinkage when sitting along the perimeter of the mattress and feel very stable sleeping close to the edges. The coils are also bolstered with a 2-inch base layer of high-density polyfoam.

Mattress Height

The Saatva HD measures 15.5 inches thick, which is tall even compared to other high-profile mattresses. The bed’s above-average height allows plenty of space for a thick comfort system without sacrificing coil strength, ensuring an exceptional balance of conforming and support for any heavyweight sleeper.

Product Name Firmness Options Thickness Support Core Components Comfort Layer Components Cover Components
Saatva HD Firm (7) 15.5″ 6″ 12.5-gauge Offset Coils with HD Polyfoam Rails
2″ HD Base Polyfoam
1.5″ Zoned, Ventilated Talalay Latex
1.5″ 5 PCF Memory Foam
2″ Polyfoam
Euro-top Cover with 2″ Polyfoam Padding
100% Organic Cotton Fabric

What Are the Firmness and Feel Like?

The Saatva HD is considered firm, or a 7 on the 1-10 firmness scale. As a mattress designed for heavier individuals, the Saatva HD is built with a thick comfort system made with resilient, supportive materials. The Euro-top cover adds some plushness to the surface, allowing sleepers to sink into the firmer comfort layers. Meanwhile, the foam-reinforced coil layers offer great stability and make the bed feel fairly responsive.

This results in a balanced feeling of both sleeping “in” and sleeping “on” the mattress for most sleepers weighing at least 130 pounds. Lightweight individuals won’t sink as much, and experience a feeling more akin to floating on top of the bed’s surface.

Ratings Breakdown

Performance Ratings

Next, let’s take an in-depth look at our performance ratings for the Saatva HD. Each rating is based on findings from our internal and external testing teams, as well as the experiences of verified Saatva HD owners.

Durability

The Saatva HD became available to the public in 2019, and we have not had enough time to test this model across the average mattress lifespan of six to eight years. Our durability rating for the Saatva HD is based on the bed’s quality of construction and materials, owner experiences, and Saatva’s overall reputation.

We estimate the Saatva HD will perform for seven to eight years before a replacement is needed, though Saatva claims it will last for up to fifteen. This expected lifespan is longer-than-average compared to other hybrids, and can be attributed to several factors. Latex is naturally durable and does not deteriorate as quickly as polyfoam or memory foam, and this should help preserve the bed’s surface feel. The low-gauge coils and high-density foam rails also protect the edges from deep sinkage.

One thing to note is that the cover may wear out more quickly. Euro-top layers often develop body impressions because they are padded with foam that softens and loses shape over time. To protect the Saatva HD from these impressions, we encourage owners to rotate the mattress head-to-foot every three to six months.

Motion Isolation

To evaluate the Saatva HD for motion isolation, we asked two of our testers to lie down side-by-side on the mattress. One moved around while the other felt for their motion transferring across the surface. During this test, the Saatva demonstrated very good motion isolation. Although the latex is somewhat responsive, the high-density memory foam layer absorbs and minimizes transfer to a significant extent. The softer Euro-top cover also isolates motion fairly well.

Many hybrids offer fair to good motion isolation because they sacrifice comfort layer thickness for more coil support, resulting in more responsiveness on the surface. The Saatva HD is an outlier in this category due to its high profile, which frees up more space for deeper comfort layers.

Off-Gassing

We did not pick up any noticeable off-gassing odors upon receiving the Saatva HD Mattress. Since the Saatva HD features predominantly coil layers and is not compressed into a box, this comes as no surprise.

All mattresses emit off-gassing odor to some degree when new. Models with coil systems circulate air rather well, and this helps clear out unwanted smells. The Saatva HD’s ventilated latex layer also improves airflow for added odor prevention.

Pressure Relief

To evaluate the Saatva HD for pressure relief, our testers took turns lying on a sensory pressure-mapping pad that tracks buildup in the shoulders, hips, and other areas of the body. Testers also switched sleep positions to see if pressure increased or decreased when lying on their sides, back, or stomach.

The Saatva HD provides good overall pressure relief, but sleeper experiences with the mattress will likely depend on their body type. The bed’s firm comfort layers conform closely to heavier sleepers, which helps improve spinal alignment and minimizes discomfort in pressure-sensitive areas. Lighter people may not experience the same pressure relief because the mattress will not contour as closely to their bodies.

Temperature Neutrality

Temperature neutrality is another major strength of the Saatva HD. Its coil layer promotes steady airflow to maintain a comfortable temperature for the mattress. The ventilated latex layer also provides added cooling near the surface.

Hybrid and innerspring models generally offer better-than-average temperature neutrality thanks to consistent air circulation. Comparatively, mattresses with all-foam support cores tend to trap heat and sleep much warmer.

Edge Support

Our testers evaluated the Saatva HD for edge support by sitting along the perimeter as an owner might do when getting in and out of bed. Even with our heaviest testers, the mattress sank very little and maintained a mostly even plane for sitting. The testers also took turns lying near the edges to check for feelings of “roll-off.” Again, the mattress felt very stable for all of the testers, even when they switched positions.

The Saatva HD’s excellent edge support is primarily due to its robust, low-gauge coil layer. The high-density rails encasing the coils withstand compression very well, allowing even heavyweight individuals to sit along or sleep near the edges and still feel very secure.

Noise

We found the Saatva HD fairly quiet during our mattress tests. The offset coils may become louder as the mattress nears the end of its lifespan. However, the bed’s thick comfort system should suppress loud noises and minimize sleep disruptions for owners.

Sex

The Saatva HD feels fairly responsive while also conforming to the body, and many couples consider this type of surface very suitable for sex. Like other innersprings and hybrids, the Saatva HD has noticeable bounciness. This allows couples to utilize the entire mattress surface and easily change positions, while the Euro-top and comfort layers contour closely enough to provide great traction.

Sleeper Ratings

The ideal firmness and thickness settings for a mattress largely depend on a sleeper’s body weight, shape, and preferred sleep position. In order to better inform our readers and avoid subjectivity in our review, the Tuck team evaluated the bed with sleep testers of varying body types and position preferences.

Lightweight Sleepers – Less than 130 lbs.

Because the mattress is specifically designed for heavier people, the Saatva HD was too firm for most testers weighing less than 130 pounds. Side sleepers noted insufficient cushioning beneath their shoulders and hips, and this led to added discomfort. Back sleepers also reported that the mattress did not conform closely enough.

However, stomach sleepers in the lightweight group gave the Saatva HD a good rating. They felt reasonably supported and did not experience too much sagging around the midsection.

These ratings are not surprising, given the Saatva HD’s intended design. Most lightweight sleepers prefer soft to medium-soft mattresses because firmer beds do not conform closely enough.

Average Weight Sleepers – 130 to 230 lbs.

Average weight testers were also somewhat mixed about the Saatva HD, but overall their ratings were more favorable than the lightweight group’s. Stomach sleepers in particular felt very supported and did not experience any deep sinking around their midsection – a common issue associated with this position.

Side and back sleepers weighing 130 to 230 pounds also enjoyed the Saatva HD, but rated the mattress slightly lower due to its exceptionally firm feel. The mattress conformed somewhat to their bodies, but they did not experience as much pressure relief as they might on a softer bed.

Heavyweight Sleepers – More than 230 lbs.

As expected, the Saatva HD’s highest ratings came from our heavyweight testers. Back and stomach sleepers noted an excellent balance of body-conforming and support, and they did not experience any discomfort from sagging. Side sleepers in this weight group also gave the mattress very good ratings thanks to its deep comfort system, which provides ample cushioning to the shoulders and hips.

Finding the right mattress can be difficult for people who weigh more than 230 pounds. Most mattresses sold today – even thicker, firmer models – are not specifically designed to support individuals with larger bodies, and this can lead to aches and pains down the road. Thanks to its specialized construction, we recommend the Saatva HD to anyone in the heavyweight group, especially those who have been dissatisfied with standard mattress models.

Pricing and Discounts

  • Twin $1,499
  • Twin XL $1,699
  • Full $1,999
  • Queen $2,599
  • King $2,899
  • Cal King $2,899

Saatva Coupons and Promos

Save $200 on a Saatva HD mattress.

Click here for details

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How Does the Saatva HD Compare to Other Beds?


We encourage all mattress shoppers to browse different brands and models in order to find the best option. In this next section, we’ll see how the Saatva HD stacks up against other Saatva mattresses and some similarly constructed models from competing brands.

Saatva HD vs. Saatva

The flagship Saatva innerspring features an innovative coil-on-coil design consisting of transitional pocketed coils over steel bonnell coils. This robust support system makes the Saatva feel very responsive, and also helps reinforce the edges against sinkage. Like the Saatva HD, the flagship Saatva is also constructed with a Euro-top cover for added padding.

The Saatva is available in medium-soft (4), medium-firm (6), and firm (7.5) settings, as well as 11.5-inch and 14.5-inch profiles. This selection ensures most shoppers can find a feel and thickness that matches their individual preferences. The Saatva HD is more limiting for shoppers in this regard.

However, the Saatva HD has a thicker comfort system that isolates motion better than the flagship Saatva, and also alleviates more pressure for heavier people.

The Saatva’s price-point is much lower than the Saatva HD’s, and both models qualify for Saatva’s free White Glove delivery. Heavyweight people should consider the Saatva HD due to its specialized design, but those who weigh 230 pounds or less will probably feel more comfortable using one of the flagship Saatva’s three firmness settings.

Read our full Saatva Mattress Review.

Saatva HD vs. Loom & Leaf

The Loom & Leaf is Saatva’s luxury memory foam bed. The Loom & Leaf is made with two layers of memory foam that conform closely to the sleeper, forming a pressure-relieving cradle for their body. Key strengths of this mattress include excellent motion isolation and consistent pressure relief.

The Loom & Leaf, like many memory foam beds, lacks strong edge support and is prone to deep sinkage along the perimeter. The foams also trap a fair amount of body heat and tend to sleep somewhat warm as a result. Additionally, the Loom & Leaf is available in two firmness settings, including a firm (8) option. However, the mattress does not provide the same enhanced support for heavier sleepers as the Saatva HD.

As a Saatva model, the Loom & Leaf also qualifies for free White Glove delivery. Those who prefer a traditional memory foam feel may find the Loom & Leaf most comfortable, while the Saatva HD is better suited to heavier individuals, hot sleepers, and people who appreciate sturdy edge support.

Read our full Loom & Leaf Mattress Review.

Saatva HD vs. Zenhaven

The Zenhaven is Saatva’s latex model. The mattress is flippable with medium-soft (4) and firm (7) sides. This makes the Zenhaven ideal for sleepers who enjoy regularly adjusting their bed’s firmness settings. Both sides of the mattress isolate motion very well and sleep fairly cool.

Like the Saatva HD, the Zenhaven is exceptionally durable. Its resilient latex comfort and support layers should withstand sagging and deep body impressions over time, resulting in a longer-than-average lifespan. However, the Zenhaven lacks the Saatva HD’s reinforced coil system and is more vulnerable to sinkage along the edges.

The Zenhaven is fairly pricey, but still costs less than the Saatva HD. Free White Glove delivery is available for both models. Customers looking for a flippable bed or those who prefer the soft-yet-responsive feel of latex should opt for the Zenhaven, while people looking for a springier, more supportive mattress should choose the Saatva HD instead.

Read our full Zenhaven Mattress Review.

Saatva HD vs. Casper Wave Hybrid

The Casper Wave Hybrid is a luxury hybrid constructed with a deep comfort system consisting of polyfoam, blended latex, and memory foam layers, along with pocketed coils and high-density base foam. The mattress has a medium-soft feel and conforms very closely for a hybrid, resulting in a combination of sleeping “on” and sleeping “in” the mattress.

This softer setting makes the Casper Wave Hybrid best suited to sleepers who weigh 230 pounds or less, while the Saatva HD’s supportive design caters more to heavier individuals.

Additionally, the Casper Wave Hybrid offers below-average edge support for a hybrid model, but its comfort foams provide excellent overall pressure relief. For other performance categories, such as motion isolation and temperature neutrality, both hybrid models have earned comparable ratings.

The Casper Wave Hybrid is slightly more expensive than the Saatva HD, but both models are very pricey. Customers should base their decision between these two mattresses on body type and firmness preferences. Lighter people and those who prefer closer conforming will probably enjoy the Casper Wave Hybrid, while the Saatva HD is a better choice for heavier people who like firmer surfaces.

Read our full Casper Wave Hybrid Mattress Review.

Saatva HD vs. Titan Mattress

Like the Saatva HD, the Titan by Brooklyn Bedding is specifically designed for heavier individuals. The mattress features gel memory foam and polyfoam comfort layers over a support core of 6-inch pocketed coils and high-density base foam. These components give the mattress a firm (8) feel and ensure excellent support for those who weigh more than 230 pounds.

Pressure relief is a key difference between the two models. Although the Titan feels very firm and supportive, its comfort layers do not offer the same conforming level as the Saatva HD’s – especially for sleepers in the average weight group. Otherwise, the Titan and Saatva HD are similar in several areas. Both offer strong edge support, better-than-average motion isolation, and very good temperature neutrality.

Cost will likely be a factor for customers because the Titan costs much less than the Saatva HD. Those with a more flexible budget should consider the Saatva HD due to its unique construction and higher-quality materials, but the Titan’s lower price will probably entice some buyers.

Read our full Titan Mattress Review.

Saatva HD vs. WinkBed Plus

The WinkBed Plus is a specialized version of the standard WinkBed innerspring designed to support heavier people. Structurally speaking, this mattress is fairly similar to the Saatva HD. Its components include comfort layers of polyfoam and latex, along with a pocketed coil support core encased in high-density foam.

Due to its specialized construction, the WinkBed Plus – like the Saatva HD – is very comfortable and supportive for people who weigh more than 230 pounds, but less so for lighter weight groups. The sturdy support core ensures excellent edge support, while steady airflow through the coil layer provides very good temperature neutrality.

Other similarities between these two models include better-than-average motion isolation and great responsiveness for sex.

Although both mattresses are on the pricier side, the WinkBed Plus costs less than the Saatva HD. Price will likely be the deciding factor for customers due to the very similar designs of these two models.

Read our full WinkBed Plus Mattress Review.

Saatva HD

Saatva Mattress

Loom & Leaf Mattress

Zenhaven Mattress

Wave Hybrid

Titan

WinkBed PLUS

MATTRESS TYPE InnerspringInnerspringFoamLatexHybridHybridHybrid
PRICE RANGE $2,599$1,299$1,599$1,999$2,695$999$1,499
FIRMNESS OPTION 74,6,7.55.5,84,74.588
AVAILABILITY onlineonlineonlineonlineonline, in-storeonlineonline
SLEEP TRIAL 120 nights120 nights120 nights120 nights100 nights120 nights120 nights
WARRANTY LENGTH 20 Year, Limited15 Year, Non-prorated15 Year20 Year10 Year, Limited10 Year, LimitedLifetime
Tap here to see more mattress stats

Saatva HD FAQ

  • Sleep Trial 120 nights

  • Shipping Free White Glove delivery

  • Warranty 20 years

  • Made In USA

  • Where Can I Buy the Saatva HD?

    The Saatva HD is exclusively available on the Saatva website. This model is not sold through any third-party retailers, including Amazon.com, and Saatva does not operate any brick-and-mortar locations.

  • Where Do They Ship?

    Saatva ships mattresses to addresses in the contiguous U.S. and Canada.

  • White Glove Delivery?

    Saatva offers free White Glove delivery to all customers in the contiguous U.S.

  • Old Mattress Removal

    Old mattress removal is included free-of-charge with White Glove delivery upon request.

  • Full Delivery Policy

    Saatva’s delivery policy for Saatva HD mattresses is as follows:

    1. Saatva does not charge a cancellation fee prior to the day of delivery.
    2. Customers will be given a four-hour window for the time of delivery on the predetermined day.
    3. If the delivery does not occur within the pre-agreed four-hour window, then customers may choose to receive a full refund.
    4. If merchandise is damaged,  Saatva will repair and recover your mattress for a transportation cost of $99 each way (from years 3-15 of owning the bed). Alternatively, customers may choose to keep damaged mattress, and pay a highly reduced rate (30% within years 3-5, 50% from 6-10, and 75% from 11-5) for a brand new mattress with no shipping fees.
    5. If the wrong mattress is delivered, then the customer may arrange a new delivery time at no additional cost. In the meantime, they will be allowed to use the incorrect mattress; once the correct delivery has been made, the original mattress will be donated to charity.
    6. An adult (18 years or older) must be on the premises at the time of delivery.
  • Trial Period and Warranty Details

    Trial Period and Guarantee: Saatva offers a 120-night sleep trial for the Saatva HD mattress.

    1. This sleep trial does not require a break-in period of any kind; customers may return their mattress for a refund at any point of the 120-night trial.
    2. In the event of a return, customers will be issued a full refund minus a flat transportation fee of $99.
    3. Size, firmness, and thickness exchanges are also offered during the 120-night trial. Customers may exchange their bed for a flat shipping fee of $99.

    Warranty: Saatva offers a 20-year warranty for the Saatva HD:

    1. The warranty is completely nonprorated. During the first two years, Saatva will replace a mattress at no extra charge if it is deemed defective. For the remaining warranty period, Saatva will repair and re-cover a Saatva HD mattress for a flat fee of $198 ($99 shipping fees for both ways).
    2. Saatva also offers the ‘Fairness Replacement Option’ in lieu of standard warranty coverage. Owners may purchase a new bed at a discounted rate, rather than having their current mattress repaired.. Saatva does not charge a delivery fee and owners may keep their Saatva HD at no extra cost.
    3. The ‘Fairness Replacement Option’ follows a prorated schedule. During years 3-5, owners pay 30 percent of the original mattress price. During years 6-10, owners pay 50 percent of the original price. And during years 11-15, owners pay 75 percent of the original price.
    4. The warranty is contingent on the use of a proper support system. The warranty will be voided if a Queen or King mattress is used with a metal bed frame that does not have a five- or six-legged support structure. The warranty will also be voided if a Twin or Full mattress is used with a metal bed frame that does not have four legs.
    5. The warranty covers sagging or indentations in the sleep surface that measure 1 inch or deeper.
    6. The warranty does not cover sagging or indentations that measure less than 1 inch deep. Additionally, the warranty will not cover physical damage to the mattress, including burns, cuts, or stains.
    7. Customers must notify Saatva in writing regarding any claims.
    8. The warranty is exclusively available for original owners that purchase their mattress from Saatva or an authorized retailer. Those who buy or acquire their mattress from the original owner or a non-authorized retailer will not be eligible for warranty coverage.

Company Information

  • Customer Service

    9 out of 10 customer experiences show consumers have had a positive experience with Saatva, irrespective of whether or not they liked the product.

  • Company History

    Saatva was founded in 2010 and launched in 2011.

  • BBB Rating

    Saatva currently holds an ‘A+’ rating with the Better Business Bureau.

  • Physical Stores

    Saatva does not operate any brick-and-mortar stores or showrooms. All purchases and deliveries are arranged online.

  • Contact Saatva

  • Find Saatva on Social

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