Insufficient customer experience data available to determine customer satisfaction and sleep ratings at this time.
What You Need to Know about the Nuvanna Mattress
Mattress Type and Components: Nuvanna offers a mixed foam mattress.
The comfort system features a top layer of 4 PCF gel-infused polyfoam and a bottom layer of 4 PCF memory foam.
The support core is constructed from 1.8 PCF high-density polyfoam.
The cover is made of Tencel® lyocell.
Lightweight and easy to move
Free shipping in contiguous U.S.
100-night sleep trial with no break-in period
One model/firmness option
Limited time in business
Product and Price Range: The Nuvanna mattress is available in six sizes: Twin, Twin XL, Full, Queen, King, and California King. Prices range from $550 (Twin) to $950 (King and California King). All Nuvanna mattresses are manufactured in the United States.
Main Competitors: Nuvanna’s competitors include other ‘bed in a box’ brands that sell mattresses at average to below-average price-points and primarily sell their products online. Availability: The Nuvanna Mattress is available on the Nuvanna website, as well as Amazon.com. This model is not available in brick-and-mortar stores. Amazon rating: 4.5 BBB rating: A-
Nuvanna Mattress Sleep Ratings
At this time, we have not received enough customer reviews on Nuvanna mattresses to calculate accurate sleep ratings for categories like durability, motion isolation, and temperature neutrality. We will update this section as soon as possible.
How Is the Mattress Shipped?: Nuvanna mattresses are compressed and wrapped in plastic for shipping. The shipping box will measure roughly three feet tall. Where Do They Ship?: Nuvanna ships mattresses to all 50 states and Puerto Rico, as well as Canada. Delivery Fee: Shipping in the contiguous U.S. is free of charge. Deliveries to Alaska, Hawaii, Puerto Rico, and Canada will incur a flat shipping fee of $100.
Delivery Policy: The delivery policy for Nuvanna is as follows:
All deliveries are coordinated through FedEx.
Customers in thecontiguous U.S. typically receive their mattress within three to sevenbusiness days. Delivery times are longer for customers outside the contiguous U.S.
Expedited shipping is not available.
Old Mattress Removal: Old mattress removal is not available with any Nuvanna orders.
Nuvanna Product Specifications and Firmness
In terms of firmness, the Nuvanna Mattress is ‘Medium Firm,’ or a 6 on the 1-10 firmness scale. The table below lists firmness, thickness, and composition specifications for the mattress.
What Type of Sleeper Is Best Suited for a Nuvanna Mattress?
At this time, Tuck.com has not received enough customer feedback to accurately evaluate the Nuvanna Mattress based on sleep position and sleeper weight. We will update this section as soon as possible.
In the meantime, please note that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress. For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.
The following table lists our average grades for mixed foam mattresses based on different sleeping positions and weights.
Customer Service: Due to insufficient owner data, there is no Tuck customer service rating for Nuvanna at this time. BBB rating: A- Company History: Nuvanna was founded in 2017. Physical Stores: Nuvanna does not operate any brick-and-mortar stores or showrooms. Corporate Address: 225 Wilmington W. Chester Pike Suite 202 Chadds Ford, PA 19317-9011 Phone Number: 1-844-611-2324 Contact Email: [email protected] Company Website: https://nuvanna.com/ Facebook Instagram Twitter
Trial Period and Guarantee: Nuvanna offers a 100-night sleep trial with all mattress orders.
This sleep trial does not include a mandatory break-in period. Customers may return their mattress at any point during the 100-night period.
Only mattresses with minimal to no wear and tear will be accepted for return.
Customers who return their mattress within 100 nights are eligible for a full refund. Most refunds are processed within three to five business days; customers should contact Nuvanna if more than seven business days have elapsed with no refund.
Warranty: Nuvanna offers a 10-year warranty for all mattresses.
This warranty is entirely nonprorated.
Warranty coverage begins on the date of purchase. Nuvanna will, at its sole option, repair or replace defective mattresses for as long as the warranty is valid.
Mattress owners may replace their defective mattress with an upgrade model. The owner must pay the difference before the upgrade is delivered.
Nuvanna covers all shipping and handling costs for mattress repairs and replacements.
The warranty will cover the following mattress defects:
Visible sagging or indentations in the sleep surface that measure one inch (1″) or deeper.
Physical flaws in the mattress that cause foams to split or crack.
Manufacturing flaws related to the cover, including broken zippers.
The warranty will not cover the following:
Visible sagging or indentations in the sleep surface that do not measure one inch (1″) or deeper. This is considered normal wear and tear.
Repair or replacement requests that occur due to changes in the owner’s comfort preferences.
Physical damage caused by improper storage and other misuse.
This warranty is exclusively offered to original owners who purchase their mattress from the Nuvanna website. Anyone who buys or acquires their mattress from the original owner or another seller will not be eligible for warranty coverage.
Similar Mattress Models
Lastly, let’s look at some mattress models that are comparable to the Nuvanna Mattress. The following four brands offer all-foam mattresses online at average to below-average price-points. To read our reviews of these brands, please visit the links in the top row of the table.