Novosbed Mattress Review

Our Review Process | Disclosure

 

The Tuck team collected and analyzed 308 verified customer experiences from 7 unique sources and spent over 25 hours testing this mattress in our lab for this review. This research is supported by you, our readers, through our independently chosen links, which earn us a commission. Read more about what we do here.

Quick Overview

The Novosbed Mattress is a memory foam mattress that is available in three different firmness options.  The construction of the mattress will vary based on your selected firmness

Our review of the Novosbed Mattresses found that the 2 inch top layer of gel memory foam did a great job conforming to the body as our testers rolled from one sleeping position to another.  The firmer options did provide more support especially for our heavier stomach sleeping tester.  We like the idea the sleeper being able to choose from three different firmness options to meet the needs of their body composition as well as their sleep preferences.  Coming in below that $1,000 price threshold after using the Tuck coupon makes this a high quality mattress at a fair price.

Read on for our full review of the Novosbed Mattress, including sleeper and performance ratings, who we recommend this bed to, and everything else you need to know about the mattress.

Pros
  • Ability to choose between three different firmness options
  • Higher than average durability
  • Great motion isolation as well as conforming ability
  • No noise when getting into our out of the bed
  • Free shipping in contiguous U.S. as well as Canada
Cons
  • Fair edge support
  • Potential for off-gassing
  • 60 night break in period with 120 night sleep trial

Ratings and Recommendations

Foam
Multiple Firmness Options
Moderate
Good for Back Pain
Side
Full sleep ratings
CATEGORYRATINGWHAT USERS ARE SAYING
Durability EXCELLENT

WHAT USERS ARE SAYING:Owners claim that Novosbed mattresses typically last six to seven years, which is a longer lifespan than the average memory foam model, and the company has been in business for roughly nine years.

Motion Isolation VERY GOOD

WHAT USERS ARE SAYING:Like many comparable memory foam models, Novosbed mattresses absorb and minimize motion transfer to a significant extent, and some owners report fewer nighttime disruptions as a result.

Off-gassing GOOD

WHAT USERS ARE SAYING:Even by memory foam mattress standards, Novosbeds produce a large amount of off-gassing that may take several days to dissipate.

Conforming VERY GOOD

WHAT USERS ARE SAYING:Novosbed owners report that the mattresses conform somewhat closely and relieve pressure points, and three firmness options are available to accommodate sleepers with different comfort layer preferences.

Sex GOOD

WHAT USERS ARE SAYING:Like other memory foam models, the Novosbed mattress is not very responsive or bouncy; the Firm option is the most responsive firmness, and may be better for sex than the other two.

Temperature Neutrality GOOD

WHAT USERS ARE SAYING:According to customer feedback, Novosbed mattresses retain a noticeable amount of body heat and sleep fairly warm as a result.

Edge Support FAIR

WHAT USERS ARE SAYING:Novosbed owners claim the mattresses offer little to no edge support, which is typical of most all-foam models.

Noise EXCELLENT

WHAT USERS ARE SAYING:According to owners, the Novosbed mattress is virtually silent when bearing weight.

What Type of Sleeper Is Best Suited for a Novosbed Mattress?

Based on our customer feedback, the Novosbed Mattress has received the following grades among sleepers of different weights and preferred sleep positions. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.

For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.

SLEEP POSITIONLIGHT WEIGHT
Less than 130 LBS
AVERAGE WEIGHT
130 LBS - 230 LBS
HEAVY WEIGHT
Greater than 230 LBS
Side
LIGHT WEIGHT
Less than 130 LBS
Side
VERY GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Side
VERY GOOD
HEAVY WEIGHT
Greater than 230 LBS
Side
GOOD
Back
LIGHT WEIGHT
Less than 130 LBS
Back
VERY GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Back
VERY GOOD
HEAVY WEIGHT
Greater than 230 LBS
Back
GOOD
Stomach
LIGHT WEIGHT
Less than 130 LBS
Stomach
GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Stomach
GOOD
HEAVY WEIGHT
Greater than 230 LBS
Stomach
GOOD

As you can see, the Novosbed is a nice choice for side sleepers especially in the soft firmness level, and the firm model performs very well for stomach sleepers . We are weary of recommending the soft firmness level of the Novosbed to larger shoppers, since likely will lack the necessary support, but the firm selection of the mattress should be great.

Our testing process found the Novosbed should also be great for you if…

  • You’re looking for a high quality memory foam mattress.
  • You love the feel of memory foam – sleeping more “in” than “on” a bed.
  • You have sensitive pressure points that need to be lightly cushioned against. Especially, in your shoulders, hips, and lower back.
  • You sleep with a partner and want to limit the movement you feel on the bed.
  • You are looking for a longer than industry standard sleep trial (120 days)

Accolades/Awards

After the data collection and testing we’ve done, here are the categories where the Novosbed mattress stood out:

What You Need to Know About the Novosbed Mattress

Construction and Firmness

Three firmness options are offered with the Novosbed: ‘Soft,’ which corresponds to a 3.5 (or Soft) on Tuck’s 1-10 firmness scale; ‘Medium,’ which corresponds to a 5 (or Medium); and ‘Firm,’ which corresponds to a 6.5 (or Medium Firm). The table below lists a full breakdown of mattress layers and specifications for all three firmness levels.

Product NameFirmness RatingThicknessSupport Core ComponentsComfort Layer ComponentsCover Components
Novosbed3.5 (Soft)11″6″ 1.8 PCF Polyfoam2″ 3.7 PCF Gel Memory Foam
3″ 4 PCF Memory Foam
Stretch-knit Tencel®
5 (Medium)11″7″ 1.8 PCF Polyfoam2″ 5 PCF Memory Foam
2″ 5 PCF Memory Foam
Stretch-knit Tencel®
6.5 (Medium Firm)11″7″ 1.8 PCF Polyfoam2″ 4 PCF Memory Foam
2″ 5 PCF Memory Foam
Stretch-knit Tencel®

Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.

Sizing and Pricing

SizeDimensionsHeightPrice
Twin38W” x 74 1/2L”11″$899
Twin Extra Long (XL)38W” x 79 1/2L”11″$949
Full/Double52 1/2W” x 74 1/2L”11″$999
Queen59 1/2W” x 79 1/2L”11″$1,099
King75 1/2W” x 79 1/2L”11″$1,299
California King71 1/2W” x 83 1/2L”11″$1,299

Availability: The Novosbed mattress is available on the Novosbed website, as well as Amazon.com. Novosbed does not operate any brick-and-mortar stores or showrooms.

 

Novosbed Coupons and Discounts

Sleep Trial and Warranty

Sleep trial 120 Nights
Refund Full
Warranty 15 Year Limited
Warranty Transfer Non Transferable
Trial period and full warranty details

Trial Period and Guarantee: Novosbed offers a 120-night sleep trial for all mattresses.

  1. There is a mandatory 60-night break-in period. Customers must test out the mattress for at least 60 nights before they will be eligible to return it for a full product refund.
  2. The sleep trial begins when the customer receives their mattress delivery.
  3. If a customer is not satisfied with their mattress after 30 nights, Novosbed will provide them with a ‘Comfort+‘ memory foam topper that integrates with the rest of the mattress. The Comfort+ topper is designed to reduce or increase the firmness rating by one point. The Comfort+ kit is available for free upon request at the time of purchase, or at any point during the sleep trial. Customers who request the Comfort+ kit will still be entitled to return their mattress for a full refund.
  4. All returned mattresses are either recycled or donated to charity.
  5. Owners do not need to repackage the mattress prior to the pickup. However, Novosbed requests that the mattress is wrapped in a plastic cover and located on the ground floor at the time of the pickup.

Warranty: Novosbed offers a 15-year warranty on all mattresses.

  1. Warranty coverage begins on the date of delivery. The warranty is divided into nonprorated and prorated coverage periods.
    • For the first 10 years, Novosbed will repair or replace defective mattresses at no cost to the owner (including shipping and handling costs).
    • For the last five years, Novosbed will replace defective mattresses at a fixed rate of 75% of the original product price.
  2. The warranty will be voided if:
    • The mattress is not unpackaged within two weeks.
    • The mattress is used on floors that are ‘susceptible to moisture build-up’, such as ‘concrete, below-grade (basement), or on floors in humid environments’.
    • A Queen, King, or California King mattress is not used on a bed frame with at least one center support beam and at least five or six legs.
    • A Twin, Twin XL, or Full/Double mattress is not used on a bed frame with at least four legs.
    • A mattress of any size is used on a frame with slats that aren’t two inches (2″) or longer, and/or the gaps between the slats exceed three inches (3″).
  3. The Comfort+ kit is covered under the same warranty as the mattress.
  4. The warranty will cover the following product defects:
    • Deterioration in the mattress causing indentations or sagging that measure one inch (1″) or deeper during the first 10 years, or two inches or deeper (2″) during the last five years. This applies whether or not the Comfort+ layer is used.
    • Physical flaws in the mattress that cause the foam to split or crack.
    • Manufacturing flaws related to the cover, including cracked or broken zippers.
  5. The warranty will not cover the following:
    • A normal increase in the mattress foam that does not affect its pressure-relieving abilities, or indentations or sagging that do not measure one inch (1″) or deeper during the first 10 years or two inches (2″) or deeper during the last five years. These issues are considered standard wear and tear.
    • Repair or replacement requests that occur due to changes in the owner’s comfort preference.
    • Problems with the mattress that arise due to improperly sized bed frames, foundations, or sheets, as well as comfort issues that occur due to use of more than one Comfort+ topper.
    • Mold or mildew growth that occurs due to use of the mattress on a non-breathable surface.
    • Cuts, burns, tears, stains, and other types of damage that occur due to owner misuse and/or improper support.
  6. Novosbed does not warrant their mattress as ‘a remedy for aches, pains or other health issues’.
  7. Novosbed will cover all costs related to shipping and handling defective mattresses. The owner will bear charges if the mattress has been moved from its original location, or if the owner currently resides in a remote location.
  8. Warranty coverage exclusively extends to original owners that buy their mattress from Novosbed or an authorized retailer. Anyone who buys or acquires their Novosbed from the original purchaser or a non-authorized retailer will not be eligible for warranty coverage.

Delivery

How is the mattress shipped? Novosbed mattresses are compressed, vacuum sealed, and boxed for shipping
Where do they ship? Novosbed ships mattresses anywhere in the United States and Canada.
Full shipping details

Delivery Policy: The delivery policy for Novosbed is as follows:

  • Novosbed coordinates all deliveries through FedEx Ground, which ships Monday through Friday.
  • Novosbed usually ships mattresses within one or two business days of each order. Most customers in the contiguous U.S. and Canada receive their delivery within  one to six business days.  Expected delivery times vary by region; deliveries to remote locations may take longer.
  • Customers who purchase their mattress through PayPal must be present during the delivery to sign for their package; otherwise, a signature will not be required for mattress deliveries.
  • Novosbed will cover all customs, duties, and brokerage fees associated with international shipping.
  • Please note: Novosbed no longer offers White Glove delivery or old mattress removal.

Old Mattress Removal: Because they utilize FedEx Ground for all deliveries, Novosbed does not offer old mattress removal services with mattress deliveries.

Company Information

Customer Service

7 out of 10 owner experiences show customers have had a positive experience with Novosbed, irrespective of whether or not they liked their mattress.

Company History

Novosbed was founded in 2009.  In 2012, the company relocated all manufacturing operations from China to the United States

Corporate Address

4352-10230 Jasper Avenue Edmonton, AB T5J 4P6

Physical Stores

Novosbed does not operate any brick-and-mortar locations.

Contact Novosbed

Online Form  |  1-877-496-3626  |  Novosbed.com

Find Novosbed on Social

Facebook  |  Instagram  |  Twitter

Other Novosbed Products

Novosbed also offers the following sleep products aside from just their mattress:

How Does Novosbed Compare to Other Beds?

As any consumer does with a product they’re considering, our mattress assessments naturally involve comparing them with other similar products. Be it composition, firmness, or price, we think it’s important to see how the Novosbed stacks up to other beds.

The Novosbed is priced right in line with the larger brands in the foam category such as Casper, Leesa & Purple. However, with the extra inch in height, quality components utilized and ability to choose from three different firmness levels, Novosbed is quite an intriguing offer.

Check out our selections below if you’d like to see a few comparable mattresses.

Similar mattress options

The CasperLeesa MattressPurple BedNolah Original
MODELSThe CasperLeesa MattressPurple BedNolah Original
MATTRESS TYPEFoamFoamFoamFoam
PRICE (Queen)$995.00$940$999$949
FIRMNESS OPTIONNNNN
AVAILABILITYonline, in-storeonline, in-storeonlineonline
SLEEP TRIAL100 night100 night100 night120 night
WARRANTY LENGTH10 Year, Limited10 Year, Non-prorated10 Year, Non-prorated15 Year
BUYBUY NOWBUY NOWBUY NOWBUY NOW
Full mattress options chart