Unbiased My Green Mattress Reviews 2018 | Tuck Sleep

My Green Mattress Reviews

Based on 808 verified customer experiences from 17 unique sources.

What You Need to Know about My Green Mattress

Mattress Type and Components: My Green Mattress offers innerspring and hybrid mattresses. The company currently sells two individual models.

  • The Pure Echo is a pocketed coil innerspring mattress. The two-inch comfort layer is made with an organic-cotton cover, followed by a layer of natural wool and a bottom layer of organic-cotton batting. In the support core, 15.5-gauge pocketed coils are positioned at the head and foot; 14.5-gauge coils are positioned in the center; and 13.5-gauge coils are positioned around the perimeter. This mattress is available in one-sided and flippable two-sided designs.
  • The Natural Escape is a latex hybrid mattress. The comfort system features an organic-cotton cover, followed by a layer of natural wool and a bottom layer of organic, natural Dunlop latex. The pocketed coil support core is arranged in the same fashion as the Pure Echo’s: 15.5-gauge coils at the head and foot, 14.5-gauge coils in the center, and 13.5-gauge coils around the perimeter. This mattress is available in a one-sided design only.

Pros:

  • One- and two-sided options
  • Strong edge support
  • Free shipping in contiguous U.S.
  • A+ rating from BBB

Cons:

  • Minimal motion isolation for innerspring models
  • Sleep trial requires 30-night break-in period

Product and Price Range: My Green Mattress models are available in a total of seven sizes: Twin, Twin XL, Full, Full XL, Queen, King, and California King. Prices vary by selected size and model; a full size-by-size cost breakdown is found in the ‘Pricing and Delivery Details’ section. All My Green Mattress models are manufactured in the United States.

Customer Satisfaction Rating: 77% (Pure Echo) and 78% (Natural Escape)
Calculated from: 808 customer experiences from 17 individual sources.

Main Competitors: My Green Mattress’s main competitors include other ‘bed in a box’ brands that offer green mattresses with organic materials, and primarily sell their products online.
Availability: My Green Mattress models are available on the My Green Mattress website, as well as Amazon.com. My Green Mattress does not operate any brick-and-mortar locations.
Amazon rating: The Pure Echo has a customer rating of 4.3 on Amazon.com; the Natural Escape has a rating of 4.1.
BBB rating: A+

My Green Mattress Customer Satisfaction Rating Comparison

My Green Mattress Sleep Ratings

CategoryCriteriaMy Green Mattress RatingWhat My Green Mattress Users Say
Customer SatisfactionBased on data collection, this is an overall customer sentiment regarding My Green Mattress models.77% (Pure Echo)
78% (Natural Escape)
Both My Green Mattress models have earned above-average customer satisfaction ratings compared to other innerspring and hybrid mattresses.
Durability Innerspring and hybrid mattresses tend to degrade faster due to low-grade polyfoam used in the support core, but mattresses that replace polyfoam with more durable materials tend to perform longer. Very Good (Natural Escape)
Good (Pure Echo)
Latex is one of the most durable mattress materials used today, and most Natural Escape owners claim their mattress has performed for at least seven years. The expected lifespan of the Pure Echo is six to seven years.
Motion IsolationInnerspring and hybrid mattresses generally do not absorb and isolate motion transfer to the same extent as foam or latex models.Good (Natural Escape)
Fair (Pure Echo)
The Natural Escape has a thick latex layer, which allows it to absorb and minimize more motion transfer than the Pure Echo.
Sex Most innersprings and hybrids are responsive and bouncy enough for sex, but excessively soft models may not be sufficient for some couples.Good (both models)Both My Green Mattress models have some bounce, but pocketed coils are not as springs as other coil systems and some couples may find they are not as responsive.
ConformingMost innersprings and hybrids do not conform very closely compared to all-foam or all-latex models, and owners report lower levels of pain and pressure relief.Very Good (Natural Escape)
Good (Pure Echo)
According to Natural Escape owners, the mattress conforms very closely and alleviates pressure points. The Pure Echo also conforms to some extent, but lower levels of pressure relief have been reported.
Temperature NeutralityInnerspring and hybrid mattresses tend to retain low amounts of body heat and sleep fairly cool as a result.Very Good (both models)My Green Mattress models feature layers of natural wool and organic cotton, which are breathable and fairly cool compared to synthetic materials.
Off-gassingOff-gassing may occur in innersprings and hybrids, but these models tend to produce less odor than those made exclusively of foam.Very Good (both models)Minimal off-gassing has been reported for both My Green Mattress models, and those who notice smells say they are neither strong nor long-lasting.
Edge SupportInnersprings and hybrids usually provide more edge support than memory foam and latex mattresses. Very Good (both models)The support cores in My Green Mattress models are configured to be stronger along the edges, providing robust support and preventing sinkage.
NoiseInnersprings and hybrids tend to produce more noise than latex or foam mattresses, primarily due to the spring and coil components of the support core.Good (both models)Compared to other innersprings and hybrids, the Pure Echo and Natural Escape are both relatively quiet when bearing weight.
Ease of Moving and RotatingAll mattresses are relatively heavy but some weigh much more than others, and this can make them difficult to move and maneuver.Very Good (Pure Echo)
Fair (Natural Escape)
The Pure Echo weighs 85 to 90 pounds in the Queen size, making it fairly easy to lift and reposition, but the Natural Escape weighs 110 pounds in the same size.

My Green Mattress Price Comparison

My Green Mattress Pricing and Delivery Details

The first table lists width, length, and thickness dimensions for the Pure Echo and Natural Escape mattresses.

SizeDimensions Pure Echo Height Natural Escape Height
Twin38W” x 74L”9 3/4″ (1-sided)
11″ (2-sided)
11″
Twin Extra Long (XL)38W” x 79L”9 3/4″ (1-sided)
11″ (2-sided)
11″
Full53W” x 74L”9 3/4″ (1-sided)
11″ (2-sided)
11″
Full Extra Long (XL)53W” x 79L”9 3/4″ (1-sided)
11″ (2-sided)
11″
Queen59W” x 79L”9 3/4″ (1-sided)
11″ (2-sided)
11″
King75W” x 79L”9 3/4″ (1-sided)
11″ (2-sided)
11″
California King72W” x 83 1/2L”9 3/4″ (1-sided)
11″ (2-sided)
11″

The next table lists current prices for the Pure Echo and Natural Escape mattresses in each size.

SizePure Echo (1-sided)Pure Echo (2-sided)Natural Escape
Twin$549$739$729
Twin XL$679$789$789
Full$699$859$999
Full XL$779$999$1,199
Queen$779$999$1,199
King$979$1,199$1,419
California King$999$1,289$1,494

How Is the Mattress Shipped?: My Green Mattress models are roll-packed in plastic for shipping.
Where Do They Ship?: My Green Mattress offers deliveries to all 50 states and Canada.
Delivery Fee: Shipping is free within the contiguous U.S., but customers in Alaska, Hawaii, and Canada will incur variable delivery charges based on their location.

Delivery Policy: The delivery policy for My Green Mattress is as follows:

  1. All deliveries are coordinated through FedEx. Once the mattress is assembled and ships from the manufacturing facility, most customers receive their delivery within seven to 14 business days.
  2. Once an order is processed, customers will receive a 12-digit tracking number for their delivery.
  3. A signature is not required for delivery, but customers may request a signature requirement.
  4. In the event that a package arrives damaged, customers should not open the package and contact My Green Mattress using their toll-free customer service number (see ‘Company Information’).
  5. Orders cannot be cancelled for a full refund once the mattress ships from the manufacturing facility. Purchasers should reach out as soon as possible if they want to cancel their order. Please note that, in many cases, the order will ship on the same day the order is placed.

Old Mattress Removal: At this time, My Green Mattress does not offer old mattress removal with any deliveries.

My Green Mattress Product Specifications and Firmness

In terms of firmness, the one-sided Pure Echo is considered a Firm, or 7 on the 1-10 firmness scale. The two-sided Pure Echo has one side that is Firm (7), while the other side is Medium (5). The Natural Escape is considered Medium Firm (6). The table below lists firmness and composition specifications for all three mattress options from My Green Mattress.

Product NameFirmness OptionsThicknessSupport Core ComponentsComfort Layer ComponentsCover Components
Pure Echo (1-sided)7 (Firm)9 3/4″7 3/4″ Pocketed Coils
15.5-gauge (head and foot)
14.5-gauge (center)
13.5-gauge (perimeter)
3/4″ Natural Eco-wool
1 1/4″ Organic Cotton Batting
Quilted Organic Cotton
Pure Echo (2-sided)Side 1: 7 (Firm)
Side 2: 5 (Medium)
11″7 3/4″ Pocketed Coils
15.5-gauge (head and foot)
14.5-gauge (center)
13.5-gauge (perimeter)
3/4″ Natural Eco-wool
1 1/4″ Organic Cotton Batting
Same comfort layer for both sides
Quilted Organic Cotton
Natural Escape6 (Medium Firm)11″7 3/4″ Pocketed Coils
15.5-gauge (head and foot)
14.5-gauge (center)
13.5-gauge (perimeter)
3/4″ Natural Eco-wool
3″ Organic, Natural Dunlop Latex
Quilted Organic Cotton

Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.

My Green Mattress Weight Comparison

What Type of Sleeper Is Best Suited for a My Green Mattress?

Based on our customer feedback, My Green Mattress models received the following grades among sleepers of different weights and preferred sleep positions. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.

My Green Mattress ModelSleep PositionLightweight Sleeper Rating (Less than 130 lbs)Average Weight Sleeper Rating (130 to 230 lbs)Heavyweight Sleeper Rating (More than 230 lbs)
Pure Echo (1-sided)SideFairGoodVery Good
BackGoodVery GoodVery Good
StomachPoorFairGood
Pure Echo (2-sided)SideGoodVery GoodVery Good
BackGoodVery GoodVery Good
StomachFairGoodGood
Natural EscapeSideFairVery GoodGood
BackGoodVery GoodVery Good
StomachFairGoodGood

For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.

My Green Mattress Company Information

Customer Service: 7 out of 10 owner experiences show customers have had a positive experience with My Green Mattress, irrespective of whether or not they liked their mattress.
BBB rating: A+
Company History: Quality Sleep Shop, My Green Mattress’s parent company, was established in 1968. My Green Mattress was launched as a division of Quality Sleep Shop in 2007.
Physical Stores: My Green Mattress does not operate any brick-and-mortar locations.
Corporate Address:
1519 W. 55th Street
La Grange Highlands, IL 60525-7014
Phone Number: 1-877-737-8237
Contact Email: Online form
Company Website: https://www.mygreenmattress.com/
Facebook
Instagram
Twitter

Sleep Trial and Warranty Information

Trial Period and Guarantee: My Green Mattress offers a 100-night sleep trial for all mattress orders.

  1. This sleep trial requires a 30-night break-in period. Purchasers must test out the mattress for at least 30 nights before they will qualify for a full product refund.
  2. My Green Mattress allows exchanges for different models. If an upgrade model is selected for exchange, customers must pay the difference. Exchanges are not eligible for return, even if the trial period has not expired.
  3. My Green Mattress does not offer exchanges for different sizes.
  4. One exchange is allowed per household.
  5. A full refund will be issued for returns requested within 100 nights, and a prepaid shipping label will be mailed to the purchaser.
  6. A mattress protector must be used with mattresses in order for them to be eligible for return.
  7. Customers outside the contiguous U.S. will not be refunded for shipping charges.

Warranty: My Green Mattress offers a 10-year warranty for all mattresses.

  1. This warranty is entirely nonprorated.
  2. Warranty coverage begins on the date of purchase. My Green Mattress will, at its sole option, repair or replace mattresses with defects for as long as the warranty is valid.
  3. Warranty coverage is contingent on proper foundational support. Per My Green Mattress: ‘In order to protect your mattress and the terms of this warranty, My Green Mattress highly recommends placing your mattress while in use on a firm, flat surface or on a slatted foundation with no more than 3-inches between the slats, and covering your mattress with a waterproof mattress pad.’
  4. Mattress owners are responsible for all transportation, handling, and inspection costs associated with mattress repairs or replacements.
  5. Warranty coverage will not be extended or renewed for mattresses that have been repaired or replaced.
  6. The warranty will cover the following mattress defects:
    • Visible sagging or indentations in the mattress surface that measure one inch and a half (1 1/2″) or deeper.
  7. The warranty will not cover the following:
    • Visible sagging or indentations in the mattress surface that do not measure one inch and a half (1 1/2″) or deeper. These are considered normal wear and tear.
    • Repair or replacement requests that occur due to changes in the owner’s comfort preferences.
    • Burns, cuts, tears, stains, and other types of physical damage.
  8. This warranty exclusively extends to original owners who purchase their mattress from My Green Mattress or an authorized retailer. Those who buy or acquire their mattress from the original owner or a non-authorized retailer will not be eligible for warranty coverage.

Similar Mattress Options

Lastly, let’s look at some mattress models that are comparable to the Pure Echo and Natural Escape from My Green Mattress. The following four brands offer innerspring and/or hybrid models at average to below-average price-points, and also primary sell their products online. To read our reviews of these brands, please visit the links in the top row of the table.

BrandKeetsaLeesa SleepNest BeddingSaatvaMy Green Mattress
Model(s)Plus
Pillow Plus
Tea Leaf Classic
Tea Leaf Dream
The SapiraAlexander Signature Hybrid
Alexander Hybrid Luxury Contour
Hybrid Latex
Saatva MattressPure Echo (1- and 2-sided)
Natural Escape
Mattress TypeHybridHybridHybridInnerspringInnerspring
Hybrid
Price Range$495 to $2,625$975 to $1,775$799 to $1,899$649 to $1,399$549 to $1,494
Thickness Range9″ to 14″11″11 1/2″ to 13 1/2″11 1/2″ or 14 1/2″9 3/4″ or 11″
Firmness OptionsMedium Soft
Medium Firm
Firm
Medium FirmSoft
Medium
Firm
Medium Soft
Medium Firm
Firm
Medium
Medium Firm
Firm
AvailabilityOnline
In-store
Online
In-store
Online
In-store
Online
In-store
Online
Sleep Trial120 nights100 nights100 nights120 nights100 nights
Warranty Length12 years10 yearsLifetime15 years10 years
Tuck Customer Satisfaction Rating71% to 76%
(993 customer reviews)
75% (386 customer reviews)74% to 79% (2,088 customer reviews)76% (1,032 Customer Reviews)77% to 78% (808 customer reviews)