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MemoryLux Mattress Review

Written by Jackson Lindeke

MemoryLux Mattress Review

The Bottom Line.

  • The MemoryLux by WinkBeds is constructed with pressure-relieving memory foam that also isolates motion very well.
  • Choose from three firmness options: medium-soft, medium, or firm.
  • The mattress has a zoned transitional layer, which provides enhanced support to the sleeper’s lower back and hips.

Save $200 on the MemoryLux mattress.

Use this checkout code = TUCK200

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MemoryLux Mattress Overview

WinkBeds is a U.S.-based mattress and bedding accessory brand in business since 2016. The company is best known for its WinkBed and WinkBed Plus innerspring models. This review will focus on the MemoryLux, an all-foam mattress from WinkBeds first introduced in 2019.

The MemoryLux is constructed with a cover tufted with gel-infused polyfoam, followed by a memory foam comfort layer. Beneath that is a 3-inch polyfoam transitional layer. This component is zoned with a firmer feel beneath the sleeper’s spine and hips, resulting in enhanced support for the sleeper’s midsection, while softer foam cradles their head, shoulders, and legs. Lastly, the MemoryLux has a support core made of high-density polyfoam. Altogether, the mattress measures 12 inches thick.

Customers can choose from three firmness options for their MemoryLux: medium-soft, or a 4 on the 1-10 firmness scale, medium (5), or firm (7). Each option has a distinct feel, and is best suited to certain sleepers in terms of body type and preferred sleep position.

Keep reading to learn all about the MemoryLux by WinkBeds. This review includes construction details, pricing information, and performance ratings based on owner experiences and our own in-house testing. We’ll also compare the MemoryLux to a few similarly constructed mattresses from other brands, and provide an overview of WinkBeds’ shipping, return, and warranty policies.

Table of Contents

Full Video Review

Ratings Summary

Construction & Feel

Ratings Breakdown

Pricing & Discounts

Mattress Comparisons

 

Meet Our Testing Team
Jackson
Jackson
Alandrus
Alandrus
Zack
Zack
Rachel
Rachel
  • Sleepers seeking a more responsive all-foam bed. The MemoryLux conforms closely to the sleeper’s body thanks to its thick memory foam layer, but the topmost polyfoam layer has a light bounce. The result is a combined feeling of sleeping “on” and sleeping “in” the mattress.
  • People who are unsure of their ideal firmness. The MemoryLux is available as a medium-soft, medium, or firm mattress. This selection should accommodate most sleepers in terms of body weight, typical sleep position, and firmness preferences. Customers may exchange their MemoryLux for a model with a different firmness during the sleep trial for a flat fee of $49, and company personnel will haul away the original mattress at no extra charge.
  • Couples. The MemoryLux isolates motion and eliminates most transfer, which can reduce sleep disruptions for people who share their bed with a partner. The mattress is also virtually silent when bearing weight, and offers more responsiveness for sex than many competing all-foam models.
  • Those who normally sleep hot. Compared to other all-foam mattresses, the MemoryLux sleeps exceptionally cool. This can be attributed to its open-cell comfort foam, which does not absorb much body heat from sleepers, as well as its breathable Tencel lyocell cover.

Not Recommended for...

  • Sleepers who prefer a more traditional memory foam feel. Although the MemoryLux conforms somewhat closely to the sleeper’s body, it does not provide the same pressure-relieving cradle as models built exclusively with memory foam comfort layers.
  • Shoppers on a budget. Compared to other mixed-foam and memory foam models, the MemoryLux has an above-average price-point – though customers should note the mattress comes with a lifetime warranty.

Tuck's Video Review

The Tuck testing crew evaluated the MemoryLux for pressure relief, edge support, and other key performance factors. To see their findings, check out the video below.
 

Ratings Summary

Tuck’s testing team conducted an extensive evaluation of the MemoryLux. Our review and rating process consists of three parts: in-house evaluation, external sleep testing, and data collection of verified owner experiences. To learn more about our review process, read our methodology here.

Our performance criteria and ratings for the bed are listed in the table below.

Mattress Performance Ratings

Criteria
Rating
Durability
Motion Isolation
Off-gassing
Pressure Relief
Temperature Neutrality
Edge Support
Noise
Sex
Durability
Motion Isolation
Off-gassing
Pressure Relief
Temperature Neutrality
Edge Support
Noise
Sex
#

Durability

The MemoryLux has an expected overall lifespan of six and a half to seven years, which is long for a memory foam bed; the 'Firm' option is likely the most durable, since softer foams tend to deteriorate more quickly.

#

Durability

The MemoryLux has an expected overall lifespan of six and a half to seven years, which is long for a memory foam bed; the 'Firm' option is likely the most durable, since softer foams tend to deteriorate more quickly.

#

Motion Isolation

Motion isolation is a key strength of the MemoryLux, which absorbs movement and isolates transfer very well.

#

Motion Isolation

Motion isolation is a key strength of the MemoryLux, which absorbs movement and isolates transfer very well.

#

Off-gassing

The MemoryLux may emit some odor when new, but long-term smells are unlikely.

#

Off-gassing

The MemoryLux may emit some odor when new, but long-term smells are unlikely.

#

Pressure Relief

The bed's conforming level largely depends on the selected firmness, but all three settings offer consistent contouring with little to no sagging. The zoned transitional layer offers even weight distribution, as well.

#

Pressure Relief

The bed's conforming level largely depends on the selected firmness, but all three settings offer consistent contouring with little to no sagging. The zoned transitional layer offers even weight distribution, as well.

#

Temperature Neutrality

The MemoryLux sleeps somewhat cooler than other all-foam beds, due in part to its breathable lyocell cover and a gel-infused top layer.

#

Temperature Neutrality

The MemoryLux sleeps somewhat cooler than other all-foam beds, due in part to its breathable lyocell cover and a gel-infused top layer.

#

Edge Support

In addition to its high-density foam base, the MemoryLux has a 3" transitional layer for extra reinforcement; however, sinkage may still occur in areas of the bed where people tend to sit.

#

Edge Support

In addition to its high-density foam base, the MemoryLux has a 3" transitional layer for extra reinforcement; however, sinkage may still occur in areas of the bed where people tend to sit.

#

Noise

The MemoryLux is virtually silent when bearing weight.

#

Noise

The MemoryLux is virtually silent when bearing weight.

#

Sex

The MemoryLux is a bit more responsive than many of its all-foam competitors, making it more suitable for sex.

#

Sex

The MemoryLux is a bit more responsive than many of its all-foam competitors, making it more suitable for sex.

As you can see, the MemoryLux has earned mostly favorable ratings across our different performance categories. For a detailed look at each rating, check out our full breakdown below.

Sleep Position Ratings

As part of our ratings process, we evaluated the MemoryLux across different body types and preferred sleep positions. In addition to physical testing, we surveyed our sleep expert team and analyzed reviews from verified mattress owners and customers. Our findings are listed in the table below.

For more information on sleeping positions please see our guides for side, back, stomach, and combination sleepers.

Weight Light Average Heavy
Sleep Position Less than 130 LBS 130 LBS - 230 LBS Greater than 230 LBS
Side
Back
Stomach

MemoryLux Mattress Awards

Based on positive ratings from verified owners and our testing teams, the MemoryLux has earned the following awards in our Tuck Mattress Guides.

Tuck readers save $200 on the MemoryLux mattress.

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How Is the MemoryLux Constructed?

Cover

The MemoryLux has a cover made of 100 percent Tencel lyocell derived from eucalyptus, a synthetic material with an exceptionally soft and breathable feel. The cover is tufted with 2 inches of gel-infused polyfoam for added padding.

Comfort Layers

The MemoryLux’s comfort layer consists of 3 inches of open-cell memory foam. This material conforms to the sleeper’s body in order to evenly distribute their weight, align the spine, and alleviate pressure in sensitive areas. How closely the memory foam conforms depends on the selected firmness.

Transitional Layer

The mattress has a 3-inch transitional layer made of polyfoam. The material is zoned, meaning it feels firmer beneath the sleeper’s back and hips, and softer beneath their head, shoulders, and legs. This helps minimize sagging around the sleeper’s heaviest areas, which in turn maintains an even plane for their body and aligns the spine.

Support Layers

The MemoryLux has a 4-inch support core made of 1.8 PCF (pounds per cubic foot) high-density polyfoam. This exceptionally dense material stabilizes the entire bed and prevents excessive sagging across the sleep surface.

Mattress Height

The MemoryLux measures 12 inches thick, making it a high-profile mattress. The bed’s above-average height ensures ample space for comfort materials without sacrificing transitional and base materials. As a result, the mattress offers a good balance of body-conforming and even support.

Product Name Firmness Level Thickness Support Core Components Comfort Layer Components Cover Components
MemoryLux by WinkBeds Medium-soft (4)
Medium (5)
Firm (7)
12″ 4″ 1.8 PCF HD Polyfoam 3″ Memory Foam
3″ Zoned Polyfoam
100% Tencel Lyocell
Tufted with 2″ Gel-infused Polyfoam

What Are the Firmness and Feel Like?

The MemoryLux is available in three firmness options. The medium-soft (4) version conforms very closely to the sleeper’s body. This option is best suited to lighter individuals – particularly side sleepers, who often need extra padding beneath their shoulders and hips for even spinal alignment.

The medium (5) version conforms a bit less, and is optimal for side and back sleepers weighing 230 pounds or less. Lastly, the firm (7) version conforms to a very minimal extent. This will likely be the best option for heavier back and stomach sleepers because the foam feels very supportive and is not as prone to sagging.

Most beds with memory foam comfort layers create a deep, pressure-relieving cradle for the sleeper’s body that is akin to sleeping “in” the mattress. Because the MemoryLux has a cover tufted with 2 inches of polyfoam, the surface has a light bounce and the mattress is more responsive than many all-foam competitors. This provides a combined feeling of both sleeping “in” and sleeping “on” the bed.
 

Ratings Breakdown

Performance Ratings

Next, let’s take a closer look at our performance ratings for the MemoryLux. These ratings are based on findings from our internal and external testing teams, along with experiences from verified MemoryLux owners.

Durability

The MemoryLux was introduced in 2019. We have not had enough time to evaluate this model against the average mattress lifespan of six to eight years. Therefore, our durability rating for the MemoryLux is based on its quality of construction and materials, owner experiences, and WinkBeds’ overall reputation.

We expect the MemoryLux to perform for about six and a half years before a replacement mattress is needed. This expected lifespan is on par with the average mixed-foam model. The fairly thick support system should help the mattress withstand major sinkage and body impressions over time. That said, mattresses with a firm feel will probably last the longest, as softer foams are more susceptible to early deterioration.

In order to prevent the MemoryLux from developing deep body impressions, we recommend rotating the mattress head-to-foot every three to six months.

Motion Isolation

To evaluate the MemoryLux for motion isolation, we asked two sleep testers to lie side-by-side on the mattress. One tester moved around while the other felt for motion transferring across the surface. During these tests, the MemoryLux exhibited excellent motion isolation.

The topmost foam layers absorbed motion very well and completely eliminated transfer for co-sleepers. This was consistent with findings from our external testers who evaluated the mattress with sleep partners.

Off-Gassing

Our testers noticed some initial off-gassing smells when they unboxed the MemoryLux. However, these odors had almost completely dissipated when they re-evaluated the mattress a few days later.

Some mattresses have foam layers that absorb and trap unpleasant smells, leading to persistent odor issues. The MemoryLux has a lower odor potential because of its open-cell foam, which is more breathable and less likely to trap smells over time.

Pressure Relief

To evaluate the MemoryLux for pressure relief, our testers took turns lying on a sensory pad that monitors pressure buildup in sensitive areas of the body, such as the shoulders and hips. The testers also shifted positions to see if pressure increased or decreased when lying on their sides, back, or stomach.

Our testers noted that the MemoryLux provided excellent pressure relief, though their experiences with the mattress largely depended on the selected firmness. Lightweight and average weight individuals – especially side sleepers – felt less pressure build-up on the medium-soft and medium mattresses, both of which conform somewhat closely.

Heavier people, including back and stomach sleepers, experienced more pressure relief on the firm version of the mattress because it maintained even support without sagging too much.

Temperature Neutrality

The MemoryLux sleeps exceptionally cool for an all-foam bed. This is mostly due to its open-cell memory foam layer, which is very breathable and does not absorb very much heat from sleepers. Comparatively, mattresses with denser memory foam layers often trap body heat and sleep excessively warm as a result.

Another key component is the MemoryLux’s Tencel lyocell cover. This material derived from eucalyptus fibers is very breathable, and helps dissipate body heat in order to maintain a comfortable surface temperature.

Edge Support

To evaluate the MemoryLux for edge support, our testers sat along the perimeter of the mattress as an owner might do when getting in and out of bed. Each tester noticed significant sinkage, though the firm mattress did not sink as much as the medium-soft or medium models.

The testers also took turns lying near the edges of the mattress to check for feelings of “roll-off.” They found the mattress more stable during this test than when sitting along the edge, and felt fairly secure sleeping along the perimeter. Again, the testers noticed the most stability on the firm MemoryLux.

Noise

During our evaluations, the MemoryLux remained virtually silent when bearing weight, even as the testers moved around and shifted sleep positions. This is a fairly common attribute among all-foam beds. These models lack the internal components most commonly associated with disruptive noises, such as coils found in innerspring and hybrid models, or the motorized air chambers found in airbeds.

Sex

The MemoryLux offers a balance of body-conforming and responsiveness due to its mixed-foam construction, and many couples will find it suitable for sex. People don’t sink too deeply into surface of the bed, allowing them to change positions rather easily, but the foam contours closely enough to provide decent traction during sex. Additionally, the MemoryLux does not produce any noise, making it fairly discreet for amorous activities.

Sleeper Ratings

The ideal firmness and thickness for a mattress largely depend on a sleeper’s body weight, shape, and preferred sleep position. In order to better inform our readers and avoid subjectivity in our review, the Tuck team evaluated the bed with sleep testers of varying body types and position preferences.

Lightweight Sleepers – Less than 130 lbs.

Lightweight side sleepers felt very comfortable on both the medium-soft and medium models. The plush padding in the cover and the memory foam comfort layer conformed very closely to cushion the shoulders and hips, align the spine, and alleviate pressure. Back and stomach sleepers in this weight group also gave favorable ratings to the medium-soft and medium versions of the MemoryLux, noting a good balance of body-contouring and even support.

Testers weighing less than 130 pounds did not feel as comfortable on the firm version of the MemoryLux because of its minimal conforming. Their bodies did not sink very deeply into the mattress, resulting in less pressure relief, as well as uneven alignment for side sleepers.

Average Weight Sleepers – 130 to 230 lbs.

Our average weight testers also gave very favorable ratings to the MemoryLux. Side sleepers weighing 130 to 230 pounds preferred the medium-soft and medium versions, both of which provide ample padding for the shoulders and hips. The firm version did not provide the same level of cushioning, and this prevented the spine from aligning properly.

For back and stomach sleepers in this weight group, the medium MemoryLux version offered the best combination of body-conforming, pressure relief, and overall support. The soft model sagged a bit around the midsection – particularly for stomach sleepers – while the firm model did not conform closely enough to relieve pressure points.

Heavyweight Sleepers – More than 230 lbs.

Our ratings from heavyweight sleepers were positive overall, but these testers had different firmness preferences from the other two groups. For side sleepers weighing more than 230 pounds, the medium version offered great cushioning for the shoulders and hips. The medium-soft version sagged a bit, and the firm version did not offer enough padding.

Back sleepers in this weight group found the medium and firm options comfortable. The medium version is optimal for heavier back sleepers who prefer a bit of extra padding, while the firm version is best suited to those who want less conforming and more support.

Heavyweight stomach sleepers noted excessive sagging around the midsection when lying on the medium-soft and medium versions of the MemoryLux. This is a common issue associated with heavier stomach sleepers, as lying face-down can cause the body to sink too deeply into the mattress. However, our testers found the firm version much more supportive.

Pricing and Discounts

  • Twin $1,099
  • Twin XL $1,199
  • Full $1,399
  • Queen $1,599
  • King $1,799
  • Cal King $1,799

MemoryLux Coupons and Promos

Save $200 on a new MemoryLux mattress.

Use this code at checkout = TUCK200

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How Does MemoryLux Compare to Other Beds?


We encourage all mattress shoppers to compare different brands and models before deciding which bed is best for them. In this next section, we’ll see how the MemoryLux compares to other WinkBeds models and some similarly constructed mattresses from competing brands.

MemoryLux vs. The WinkBed

The WinkBed flagship mattress is a luxury coil-on-coil innerspring. The standard WinkBed is constructed with polyfoam comfort layers over transitional foam-encased pocketed coils and a pocketed coil support core. This standard design is available in medium-soft (4.5), medium-firm (6.5), and firm (7.5) options. Additionally, the WinkBed Plus – a firm (8) model – is specifically designed for heavyweight individuals and features a supportive latex transitional layer.

As innersprings, the WinkBed and WinkBed Plus provide exceptional responsiveness due to their thick coil systems, as well as strong edge support. These beds also sleep very cool thanks to strong airflow through the coil layers. However, the MemoryLux outperforms WinkBed models in terms of motion isolation and pressure relief.

The WinkBed costs more than the MemoryLux, but their price-points are fairly comparable. The WinkBed and WinkBed Plus are better options for sleepers who enjoy the responsive innerspring feel, while those who prefer the conforming and pressure relief of an all-foam bed should consider the MemoryLux instead.

Read our full WinkBeds Mattress Review.

MemoryLux vs. EcoCloud

Also by WinkBeds, the EcoCloud is a luxury hybrid made with a latex comfort layer and recycled-steel pocketed coils. The EcoCloud’s comfort layer features seven firmness zones for different areas of the sleeper’s body. This layer shares a similar design with the MemoryLux’s zoned transitional layer. As a result, both beds are comparable in terms of overall sleeper support.

One advantage of the MemoryLux is a wider firmness selection. The EcoCloud is exclusively available as a medium (5) mattress, which may be too limiting for those who prefer softer or firmer sleep surfaces. However, the EcoCloud outperforms the MemoryLux in the edge support category. Its coils are encased in high-density polyfoam for added perimeter reinforcement, which results in much less sinkage over time.

The EcoCloud is a bit more expensive than the MemoryLux, but still fairly low-priced for a latex hybrid. Sleepers who prefer a highly responsive and supportive mattress should opt for the EcoCloud, while the MemoryLux is a better option for those seeking a balanced sleeping “in” and sleeping “on” feel.

Read our full EcoCloud Mattress Review.

MemoryLux vs. The Casper

Like the MemoryLux, the Casper Mattress is a mixed-foam model featuring polyfoam and memory foam comfort layers over a high-density polyfoam base. The Casper has a medium (5) feel, and has a light bounce that makes it more responsive than many of its all-foam competitors. Its surface feels very similar to the medium MemoryLux model’s.

These beds share other similarities, as well. Both provide excellent motion isolation, alleviate pressure very well, and sleep fairly cool compared to other all-foam models. However, due to its more limited firmness selection, the Casper Mattress is best suited to those in the lightweight and average weight groups. Heavier individuals will probably find the medium or firm version of the MemoryLux much more comfortable.

The Casper Mattress costs much less than the MemoryLux. However, the MemoryLux is better suited to a wider range of sleepers across different body types and sleep positions. Those who prefer a medium feel may find either mattress suitable, but people with different preferences should definitely consider the MemoryLux.

Read our full Casper Mattress Review.

MemoryLux vs. Loom & Leaf

The Loom & Leaf by Saatva is constructed with two layers of memory foam over a thick, high-density polyfoam support system. The mattress is ideal for sleepers who prefer the pressure-relieving cradle of traditional memory foam beds. Comparatively, the MemoryLux feels more responsive and bouncier due to its mixed-foam composition.

Loom & Leaf customers can choose from medium (5.5) or firm (8) feels for their mattress. Although this selection is not as broad as the MemoryLux’s, most sleepers of at least 130 pounds can find a Loom & Leaf option that accommodates their body type and sleep position.

However, one issue owners have reported with the Loom & Leaf is excessive body heat retention, which causes the mattress to sleep somewhat warm. We recommend the MemoryLux for hot sleepers, particularly those who often feel too warm on other all-foam beds.

These models have very comparable price-points. Customers should note the Loom & Leaf comes with free White Glove delivery, including old mattress removal, while the MemoryLux is backed with a lifetime warranty.

Read our full Loom & Leaf Mattress Review.

MemoryLux vs. Nectar

The Nectar Mattress is constructed with three layers of memory foam over a base layer of high-density polyfoam. The Nectar Mattress is an optimal choice for sleepers who enjoy the deep body cradle of traditional memory foam mattresses.

The MemoryLux and Nectar Mattress share some similarities. Both mattresses alleviate pressure very well, eliminate motion transfer for couples, and sleep relatively cool for all-foam models. However, the Nectar is only available as a medium-firm model. This makes it ideal for sleepers who prefer a mid-level firmness between medium and firm, but those with differing preferences will likely find one of the MemoryLux models more comfortable.

The Nectar is very inexpensive for a memory foam mattress, making it a high-value pick for customers. However, the MemoryLux provides a wider firmness selection to accommodate sleepers across all body type and sleep position groups.

Read our full Nectar Mattress Review.

MemoryLux vs. T&N Mint Mattress

The Mint Mattress from Tuft & Needle is an all-polyfoam model. Constructed from gel-infused comfort and transitional layers over a high-density base, the mattress offers a responsive, medium-firm feel. Like the MemoryLux, the Mint Mattress is optimal for those who prefer a mixed feeling of sleeping “on” and sleeping “in” the mattress.

These two beds have earned comparable ratings in most performance categories, including pressure relief, motion isolation, and noise potential. They both tend to sag a bit along the edges, as well, though sleepers generally feel secure sleeping near the perimeter. And because they are constructed with breathable comfort foams, the MemoryLux and Mint Mattress each sleep cooler than many competing all-foam beds.

Price-point will likely play a role in buying decisions, as the MemoryLux is significantly more expensive than the Mint Mattress. However, the MemoryLux’s wider firmness selection may appeal to customers whose preferences do not match the medium-firm feel of the Mint Mattress.

Read our full Tuft & Needle Mint Mattress Review

 

MemoryLux

WinkBed

EcoCloud

Casper

Loom & Leaf Mattress

Nectar Mattress

Mint Mattress

MATTRESS TYPE FoamInnerspringHybridFoamFoamFoamFoam
PRICE RANGE $1,599.00$1,299$1,799$995.00$1,599$799$795
FIRMNESS 4,5,74.5,6.5,7.555.55.5,86.56
AVAILABILITY onlineonlineonlineonline, in-storeonlineonline, in-storeonline
SLEEP TRIAL 120 nights120 nights120 nights100 nights120 nights365 nights100 nights
WARRANTY LENGTH LifetimeLifetimeLifetime10 Year, Limited15 YearLimited Lifetime10 Year, Limited
Tap here to see more mattress stats

MemoryLux FAQ

  • Sleep Trial 120 nights

  • Shipping Free to contiguous U.S.

  • Warranty Lifetime, non-prorated

  • Made In USA

  • Where Can I Buy the MemoryLux?

    The MemoryLux is available for purchase on the WinkBeds’ website, but the mattress is not sold through any third-party retailers, including Amazon.com. WinkBeds operates five brick-and-mortar showrooms, but customers cannot purchase mattresses at these locations; all orders must be coordinated online.

  • Where Do They Ship?

    WinkBeds ships mattresses to all 50 states. Customers in the contiguous U.S. qualify for free delivery, while those in Alaska and Hawaii must pay a flat shipping charge of $199.

  • White Glove Delivery?

    White Glove delivery, which includes full mattress assembly in a room of the customer’s choice, is available for a flat fee of $129. With old mattress removal, the cost of this service increases to $189. Please note White Glove delivery is only available in the contiguous U.S.

  • Old Mattress Removal?

    Customers in the contiguous U.S. can opt for old mattress removal with their White Glove delivery. This service costs $189.

  • Full Delivery Policy

    The delivery policy for WinkBeds is as follows:

    1. WinkBeds provides free standard shipping to all customers in the contiguous U.S. White Glove delivery is also available for an added charge.
    2. Each mattress is made-to-order; as a result, most customers receive their mattress within 14 business days of their original order.
  • Trial Period and Warranty Details

    Trial Period and Guarantee: WinkBeds offers a 120-night sleep trial for the MemoryLux mattress.

    1. The sleep trial includes a mandatory 30-night break-in period. Customers may not return their mattress until they have tested it out for at least 30 nights.
    2. Full refunds are issued for all returns; WinkBeds will process the refund within five business days. The company also provides free mattress pickup for all returns.
    3. WinkBeds also offers mattress exchanges during the trial period for a flat $49 charge. WinkBeds personnel will deliver the new mattress and remove the original model.

    Warranty: WinkBeds offers a lifetime warranty for the MemoryLux:

    1. This warranty is entirely nonprorated. WinkBeds will, at its sole option, repair or replace any defective mattress for as long as the warranty is valid.
    2. WinkBeds also offers the ‘Any Reason’ replacement guarantee. Under this guarantee, mattress owners can exchange their bed after the trial period ends and receive a new model at 50% of its current retail price. In addition to the cost of the bed, the ‘Any Reason’ offer incurs a $99 White Glove delivery charge and a $60 haul-away fee, bringing the total to $159 on top of the mattress price. The replacement mattress is not covered under the same lifetime warranty as the original.
    3. Warranty coverage is contingent on proper foundational support. Per WinkBeds: “In order for this Warranty to apply, the Mattresses must be used on a firm, rigid, non-flexible surface with an ample center support leg(s), such as a bed base that is structurally capable of supporting the weight of the Mattress and user(s) for the entirety of its use.” WinkBeds may ask owners filing warranty claims to send photographic proof of a suitable foundation.
    4. The warranty will cover sagging or indentations in the sleep surface measuring 1.5 inches or deeper. The warranty also covers physical flaws in the mattress that cause materials to crack or deteriorate.
    5. The warranty will not cover sagging or indentations measuring less than 1.5 inches deep. The warranty also does not cover repair or replacement requests that occur due to changes in the owner’s comfort preferences, or forms of physical damage such as burns, cuts, or stains.
    6. This warranty is non-transferable. It is exclusively open to original owners who purchase their mattress from WinkBeds or an authorized retailer. Those who buy or acquire their mattress from the original owner or a non-authorized retailer will not receive warranty coverage.

Company Information

  • Customer Service

    8 out of 10 owner experiences show that customers have had a positive experience with WinkBeds, irrespective of whether or not they liked their mattress.

  • Company History

    WinkBeds was founded 2016. The company’s newest line, including the MemoryLux, debuted in summer 2019.

  • BBB Rating

    WinkBeds currently holds a ‘B+’ rating with the Better Business Bureau.

  • Physical Stores

    WinkBeds operates brick-and-mortar showrooms in the following U.S. cities: Chicago, IL; Edina, MN; New York, NY; Austin, TX; and McLean, VA. These showrooms are for viewing and testing mattresses only. Purchases must be coordinated online.

  • Contact WinkBeds

    [email protected] | 1-855-946-5233 | WinkBeds.com

  • Find WinkBeds on Social

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