Leesa vs. Helix Mattress Comparison

Introduction

Leesa Sleep, LLC, was founded in 2014. The company’s flagship model, the Leesa mattress, features a mixed-foam comfort system with layers of Avena® foam and memory foam, and a support core constructed from polyfoam.

Helix was launched in 2015. The brand’s flagship mattress has a comfort system with three main components: a layer of ‘Helix Dynamic’ polyfoam; pocketed microcoils; and standard polyfoam. Helix allows mattress purchasers to customize their mattress in terms of construction, firmness, and other factors; for this reason, the sequence and density of each comfort system layer will vary by selected design. The support core of this mattress is made of high-density polyfoam. Many reviews refer to this mattress as a ‘hybrid’; however, it does not meet the Tuck.com criteria for a true hybrid because its support core is foam-based with no coil components.

Please note that Leesa also offers the Sapira mattress, a hybrid model with a memory foam comfort layer and a pocketed coil support core. The Sapira is not included on this comparison page; only the flagship Leesa and Helix mattresses will be discussed.

Both the Leesa and Helix mattresses have received average to above-average customer satisfaction ratings. This page will compare both models in terms of construction, performance, size, and pricing, as well as the various policies and overall reputation of both companies.

Brand Summary

Pros of the Leesa mattress include:

  • Little to no noise
  • Very good motion isolation
  • Above-average conforming and pressure relief
  • Low price-point

Pros of the Helix mattress include:

  • Little to no noise
  • Minimal off-gassing
  • Customizable design and dual firmness options
  • No additional shipping and handling fees for mattress returns

You might not be suited for the Leesa mattress if:

  • You sleep hot or warm
  • You prefer a mattress with strong edge support
  • You want a mattress that rates higher or lower than ‘Medium-Firm’
  • You would rather buy a mattress that has been tested for long-term performance

You might not be suited for the Helix mattress if:

  • You sleep hot or warm
  • You prefer a mattress with strong edge support
  • You weigh 230 pounds or more
  • You would rather buy a mattress that has been tested for long-term performance

Sizes and Pricing

The table below lists current prices for Leesa and Helix mattresses in all available sizes.

Mattress Model Twin Twin XL Full Queen King California King
Leesa $425 $525 $690 $840 $970 $970
Helix $600 $700 $850 $995* $1,195* $1,195*

*Please note that Helix offers these sizes with dual firmness settings. Customers that order a dual-sided mattress will have $150 added to their total price.

Mattress Construction

Below you’ll find a detailed breakdown of the Leesa and Helix mattresses, including all layers, components, and dimensions.

The Leesa mattress is available in one firmness rating: ‘Medium-Firm’, or a 6 on our firmness scale. The firmness of a Helix mattress will vary. Customized designs range from Very Soft (3) to Very Firm (8), but customers cannot choose the firmness rating; rather, the firmness will depend on the specifications they choose. Additionally, Helix offers dual-sided firmness for Queen, King, and California King mattresses.

Product Name Firmness Rating Thickness Weight (Queen Size) Support Core Components Comfort Layer Components Cover Components
Leesa 6 (Medium Firm) 10″ 67 lbs 6″ 1.8 PCF Foam (32 ILD) 2″ 3.65 PCF Avena Foam (20 ILD)
2″ 3 Memory PCF Polyfoam (9 ILD)
Woven Polyester and Lycra® Spandex
Helix Mattress 3 to 9 (Very Soft to Very Firm) 10″ 80 to 90 lbs 2.5″ Pocket Microcoils
2″ 1.8 PCF Polyfoam
4.5″ 1.8 PCF Base Polyfoam
2″ ‘Helix Dynamic Foam’ 1.5 to 3 PCF Polyfoam (PCF Varies by Firmness Level) 100% polyester

Shipping Information, Trial Period & Warranty

The next four tables look at mattress sleep trials, warranty terms, and customer service offerings associated with Leesa and Helix. The first table compares the two companies based on shipping and delivery options.

Criteria Leesa Helix
Delivery fee No charge for standard deliveries No charge for standard deliveries in the U.S.; Canadian customers pay $150 for standard deliveries
Where do they deliver? United States (including Alaska and Hawaii), Canada, and the United Kingdom United States (including Alaska and Hawaii) and Canada
How is the mattress shipped? Compressed, vacuum-sealed, and shipped in a box Compressed and vacuum-sealed in a box
Shipping box weight Not disclosed Not disclosed
Estimated delivery time (from original order) 4 to 10 business days 4 to 8 days
Online availability Leesa.com, Amazon.com Helix.com, Amazon.com
Amazon.com customer rating 4.2 (630 reviews) 3.6 (33 reviews)
Brick-and-mortar availability Leesa operates one brick-and-mortar store in New York City. Helix does not operate any brick-and-mortar locations.
Courier used for delivery UPS Ground UPS Ground
White Glove delivery?
For an extra fee, some mattress sellers provide in-home assembly and packaging waste disposal
Leesa does not offer White Glove delivery. Helix does not offer White Glove delivery.
Old mattress removal?
For an extra fee, some mattress sellers will remove a customer’s old mattress during the delivery and transport it to a recycling facility or donation center
Leesa does not offer old mattress removal. Helix does not offer old mattress removal.

Next we will look at the sleep trials and exchange policies for Leesa and Helix customers.

Criteria Leesa Helix
Sleep trial length
Most sleep trials last at least 60 nights
100 nights 100 nights
Mandatory break-in period?
Some mattress sellers require mattress buyers to test out their mattress for a certain length of time before they can return or exchange it
30 nights None
Return charges
Some mattress companies require mattress owners to pay transportation and handling fees associated with their mattress return
Leesa mattress returns are free for customers in the lower 48 states, but customers in Alaska and Hawaii must pay a $100 return fee. None; Helix will cover all shipping and handling costs associated with mattress returns.
Other fees Leesa will deduct ‘the value of any reward card received with purchase’ from the mattress refund. None
Exchanges offered?
Some mattress sellers allow customers to exchange their mattress for a different model or firmness during the sleep trial
Not disclosed. Yes, but exchanges are only offered for mattresses of different sizes (and not different firmness ratings).
Sleep trial available for Amazon.com customers?
In some cases, Amazon.com customers and others who do not buy their mattress directly from the brand will not qualify for the company’s sleep trial
Yes; Amazon.com customers qualify for a full 100-night sleep trial. Yes; Amazon.com customers qualify for the 100-night sleep trial. However, a limited number of Helix mattresses are available on Amazon.com

The third table includes information about the mattress warranties offered by Leesa and Helix, including length, prorated charges (if any), and additional charges for mattress owners.

Criteria Leesa Helix
Warranty length 10 years 10 years
Nonprorated coverage
During nonprorated periods, mattress owners can have their defective mattress replaced without paying a percentage of the original product price
Full nonprorated Full nonprorated
Prorated charges
In most cases, prorated costs of replacing a mattress are calculated by multiplying a percentage of the original product price by the number of years of ownership
None None
Transportation/handling charges
Some mattress companies hold owners responsible for paying shipping and handling fees associated with repairing or replacing a defective mattress
Owners are responsible for shipping and handling charges associated with mattress repairs or replacements. Owners are responsible for shipping their mattress back to Helix; if the mattress is deemed defective, Helix will reimburse shipping charges up to $100.
Foundational requirements
In many cases, a mattress seller will void an owner’s warranty if an adequate foundation is not used to support the mattress
A solid base or foundation substantial enough to support the mattress and occupant(s)’. A matching foundation or adjustable bed base with a proper bed frame sufficient to support the collective weight of the mattress and foundation’.
Indentation depth
Most mattress sellers will only repair or replace indented mattresses if the sagging reaches a certain depth
1″ 1″

The last table compares Leesa and Helix in terms of overall reputation among customers, as well as customer service options.

Criteria Leesa Helix
Customer service rating (1-10)
This number is based on Tuck data
6 8
Better Business Bureau Rating A- Helix has not earned a grade from the BBB
Company website https://www.leesa.com/ https://www.helixsleep.com/
Online customer chat? Yes Yes
Phone number 1-844-335-3372 (calls only) 1-888-330-0781
Phone availability Monday to Friday: 9am to 9pm EST Monday to Friday: 930am to 8pm EST
Saturday to Sunday: 10am to 7pm EST
Company email address [email protected] [email protected]
Social media Facebook
Instagram
Twitter
Pinterest
YouTube
Facebook
Instagram
Twitter
Pinterest
YouTube

Mattress Performance Comparison

Next we will compare the Leesa and Helix mattresses based on performance metrics like lifespan, pressure relief, noise, and off-gassing odor. All ratings are generated through customer experiences with both mattress models.

Category Criteria Leesa Rating Helix Rating What Users Say
Customer Satisfaction Based on data collection, this is an overall customer sentiment regarding the Leesa and Helix mattresses. 76% 71% The Leesa has earned an above-average customer satisfaction rating compared to other foam-based models (72.5%), while the rating for Helix is slightly below-average.
Durability The average mattress will perform for at least seven years before it needs to be replaced Good Fair A smaller number of Leesa owners report premature sagging and indentations compared to Helix owners; however, both mattress models are fairly new and they have not been evaluated for long-term performance.
Motion Isolation Foam-based mattresses are designed to minimize motion and isolate it from other areas of the sleep surface, which can cut down on nighttime disruptions. Very Good Good Helix owners say their mattress minimizes and isolates motion to some extent, but Leesa mattresses have earned better ratings in this category.
Sex Foam-based mattresses are less responsive by design, and may not be as suitable for sex as innerspring or hybrid models. Fair Good According to our customer feedback, the Helix mattress is somewhat responsive and better for sex than many other foam-based models, including the Leesa mattress.
Conforming Foam-based mattresses conform closely to sleeper’s bodies, which can help align the spine, target pressure points, and alleviate back pain Very Good Good Our reports indicate that both mattresses offer conforming and pressure relief, but the Leesa outperforms Helix mattresses in this category.
Temperature Neutrality Foam retains more body heat than other materials, and foam mattress owners often ‘sleep hot’ as a result. Fair Fair Both the Leesa and Helix mattresses retain fairly high levels of body heat and may sleep hot or warm as a result.
Off-gassing Some mattresses emit particles when they are unpackaged, accompanied by unpleasant ‘off-gassing’ smells that can last for days. Fair Good The Leesa produces a relatively high amount of off-gassing odor; the Helix, by comparison, does not emit the same amount of smells.
Edge Support Because of their construction, foam-based mattresses often provide little to no edge support and may sink prematurely in areas of the bed where people tend to sit. Poor Fair Neither mattress offers particularly strong edge support, but Helix owners claim their bed provides more edge support than Leesa owners.
Noise Foam-based mattresses create little to no noise, due to their lack of springs, coils, and other metal components Excellent Excellent According to our reports, both the Leesa and Helix mattresses are virtually silent.
Ease of Moving and Rotating All mattresses are relatively heavy when it comes to moving and rotating, but some are heavier and more unwieldy than others.   Very Good Good A Queen-size Helix mattress outweighs a Queen-size Leesa by 13 to 23 pounds, but both models are considered relatively light.

One’s experience with a mattress often depends on two factors: body weight and preferred sleep position. The table below compares Leesa and Helix mattresses based on these criteria.

Sleeper Position Sleeper Weight Leesa Helix
Side 130 lbs or less Fair Good
130 lbs to 230 lbs Good Good
230 lbs or more Good Fair
Back 130 lbs or less Good Good
130 lbs to 230 lbs Good Fair
230 lbs or more Very Good Fair
Stomach 130 lbs or less Good Fair
130 lbs to 230 lbs Very Good Poor
230 lbs or more Good Poor

Conclusion

The Leesa is a mixed-foam mattress with a customer satisfaction rating of 76%. For more information about this model, please visit our Leesa Mattress Review.

The Helix has polyfoam and pocketed coils in its comfort system, and has earned a 71% customer satisfaction rating. To learn more, please visit our Helix Mattress Review page.

Choosing the right mattress for you can be a difficult decision. Tuck.com strives to help mattress shoppers evaluate different models and decide which product best meets their needs and preferences. To learn more about how we compare products, please visit our Mattress Methodology page.