Leesa vs. Helix Mattress Comparison

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Introduction

Leesa Sleep, LLC, was founded in 2014. The company’s flagship model, the Leesa mattress, features a mixed-foam comfort system with layers of Avena® foam and memory foam, and a support core constructed from polyfoam.

Helix was launched in 2015. The brand’s flagship mattress has a comfort system with three main components: a layer of ‘Helix Dynamic’ polyfoam; pocketed microcoils; and standard polyfoam. Helix allows mattress purchasers to customize their mattress in terms of construction, firmness, and other factors; for this reason, the sequence and density of each comfort system layer will vary by selected design. The support core of this mattress is made of high-density polyfoam. Many reviews refer to this mattress as a ‘hybrid’; however, it does not meet the Tuck.com criteria for a true hybrid because its support core is foam-based with no coil components.

Please note that Leesa also offers the Sapira mattress, a hybrid model with a memory foam comfort layer and a pocketed coil support core. The Sapira is not included on this comparison page; only the flagship Leesa and Helix mattresses will be discussed.

Both the Leesa and Helix mattresses have received average to above-average customer satisfaction ratings. This page will compare both models in terms of construction, performance, size, and pricing, as well as the various policies and overall reputation of both companies.

 

Brand Summary

Pros of the Leesa mattress include:

  • Little to no noise
  • Very good motion isolation
  • Above-average conforming and pressure relief
  • Low price-point

Pros of the Helix mattress include:

  • Little to no noise
  • Minimal off-gassing
  • Customizable design and dual firmness options
  • No additional shipping and handling fees for mattress returns

You might not be suited for the Leesa mattress if:

  • You sleep hot or warm
  • You prefer a mattress with strong edge support
  • You want a mattress that rates higher or lower than ‘Medium-Firm’
  • You would rather buy a mattress that has been tested for long-term performance

You might not be suited for the Helix mattress if:

  • You sleep hot or warm
  • You prefer a mattress with strong edge support
  • You weigh 230 pounds or more
  • You would rather buy a mattress that has been tested for long-term performance
 

Sizes and Pricing

The table below lists current prices for Leesa and Helix mattresses in all available sizes.

Mattress ModelTwinTwin XLFullQueenKingCalifornia King
Leesa$425$525$690$840$970$970
Helix$600$700$850$995*$1,195*$1,195*

*Please note that Helix offers these sizes with dual firmness settings. Customers that order a dual-sided mattress will have $150 added to their total price.

 

Mattress Construction

Below you’ll find a detailed breakdown of the Leesa and Helix mattresses, including all layers, components, and dimensions.

The Leesa mattress is available in one firmness rating: ‘Medium-Firm’, or a 6 on our firmness scale. The firmness of a Helix mattress will vary. Customized designs range from Very Soft (3) to Very Firm (8), but customers cannot choose the firmness rating; rather, the firmness will depend on the specifications they choose. Additionally, Helix offers dual-sided firmness for Queen, King, and California King mattresses.

Product NameFirmness RatingThicknessWeight (Queen Size)Support Core ComponentsComfort Layer ComponentsCover Components
Leesa6 (Medium Firm)10″67 lbs6″ 1.8 PCF Foam (32 ILD)2″ 3.65 PCF Avena Foam (20 ILD)
2″ 3 Memory PCF Polyfoam (9 ILD)
Woven Polyester and Lycra® Spandex
Helix Mattress3 to 9 (Very Soft to Very Firm)10″80 to 90 lbs2.5″ Pocket Microcoils
2″ 1.8 PCF Polyfoam
4.5″ 1.8 PCF Base Polyfoam
2″ ‘Helix Dynamic Foam’ 1.5 to 3 PCF Polyfoam (PCF Varies by Firmness Level)100% polyester
 

Shipping Information, Trial Period & Warranty

The next four tables look at mattress sleep trials, warranty terms, and customer service offerings associated with Leesa and Helix. The first table compares the two companies based on shipping and delivery options.

CriteriaLeesaHelix
Delivery feeNo charge for standard deliveriesNo charge for standard deliveries in the U.S.; Canadian customers pay $150 for standard deliveries
Where do they deliver?United States (including Alaska and Hawaii), Canada, and the United KingdomUnited States (including Alaska and Hawaii) and Canada
How is the mattress shipped?Compressed, vacuum-sealed, and shipped in a boxCompressed and vacuum-sealed in a box
Shipping box weightNot disclosedNot disclosed
Estimated delivery time (from original order)4 to 10 business days4 to 8 days
Online availabilityLeesa.com, Amazon.comHelix.com, Amazon.com
Amazon.com customer rating4.2 (630 reviews)3.6 (33 reviews)
Brick-and-mortar availabilityLeesa operates one brick-and-mortar store in New York City.Helix does not operate any brick-and-mortar locations.
Courier used for deliveryUPS GroundUPS Ground
White Glove delivery?
For an extra fee, some mattress sellers provide in-home assembly and packaging waste disposal
Leesa does not offer White Glove delivery.Helix does not offer White Glove delivery.
Old mattress removal?
For an extra fee, some mattress sellers will remove a customer’s old mattress during the delivery and transport it to a recycling facility or donation center
Leesa does not offer old mattress removal.Helix does not offer old mattress removal.

Next we will look at the sleep trials and exchange policies for Leesa and Helix customers.

CriteriaLeesaHelix
Sleep trial length
Most sleep trials last at least 60 nights
100 nights100 nights
Mandatory break-in period?
Some mattress sellers require mattress buyers to test out their mattress for a certain length of time before they can return or exchange it
30 nightsNone
Return charges
Some mattress companies require mattress owners to pay transportation and handling fees associated with their mattress return
Leesa mattress returns are free for customers in the lower 48 states, but customers in Alaska and Hawaii must pay a $100 return fee.None; Helix will cover all shipping and handling costs associated with mattress returns.
Other feesLeesa will deduct ‘the value of any reward card received with purchase’ from the mattress refund.None
Exchanges offered?
Some mattress sellers allow customers to exchange their mattress for a different model or firmness during the sleep trial
Not disclosed.Yes, but exchanges are only offered for mattresses of different sizes (and not different firmness ratings).
Sleep trial available for Amazon.com customers?
In some cases, Amazon.com customers and others who do not buy their mattress directly from the brand will not qualify for the company’s sleep trial
Yes; Amazon.com customers qualify for a full 100-night sleep trial.Yes; Amazon.com customers qualify for the 100-night sleep trial. However, a limited number of Helix mattresses are available on Amazon.com

The third table includes information about the mattress warranties offered by Leesa and Helix, including length, prorated charges (if any), and additional charges for mattress owners.

CriteriaLeesaHelix
Warranty length10 years10 years
Nonprorated coverage
During nonprorated periods, mattress owners can have their defective mattress replaced without paying a percentage of the original product price
Full nonproratedFull nonprorated
Prorated charges
In most cases, prorated costs of replacing a mattress are calculated by multiplying a percentage of the original product price by the number of years of ownership
NoneNone
Transportation/handling charges
Some mattress companies hold owners responsible for paying shipping and handling fees associated with repairing or replacing a defective mattress
Owners are responsible for shipping and handling charges associated with mattress repairs or replacements.Owners are responsible for shipping their mattress back to Helix; if the mattress is deemed defective, Helix will reimburse shipping charges up to $100.
Foundational requirements
In many cases, a mattress seller will void an owner’s warranty if an adequate foundation is not used to support the mattress
A solid base or foundation substantial enough to support the mattress and occupant(s)’.A matching foundation or adjustable bed base with a proper bed frame sufficient to support the collective weight of the mattress and foundation’.
Indentation depth
Most mattress sellers will only repair or replace indented mattresses if the sagging reaches a certain depth
1″1″

The last table compares Leesa and Helix in terms of overall reputation among customers, as well as customer service options.

CriteriaLeesaHelix
Customer service rating (1-10)
This number is based on Tuck data
68
Better Business Bureau RatingA-Helix has not earned a grade from the BBB
Company websitehttps://www.leesa.com/https://www.helixsleep.com/
Online customer chat?YesYes
Phone number1-844-335-3372 (calls only)1-888-330-0781
Phone availabilityMonday to Friday: 9am to 9pm ESTMonday to Friday: 930am to 8pm EST
Saturday to Sunday: 10am to 7pm EST
Company email address[email protected][email protected]
Social mediaFacebook
Instagram
Twitter
Pinterest
YouTube
Facebook
Instagram
Twitter
Pinterest
YouTube
 

Mattress Performance Comparison

Next we will compare the Leesa and Helix mattresses based on performance metrics like lifespan, pressure relief, noise, and off-gassing odor. All ratings are generated through customer experiences with both mattress models.

CategoryCriteriaLeesa RatingHelix RatingWhat Users Say
Customer SatisfactionBased on data collection, this is an overall customer sentiment regarding the Leesa and Helix mattresses.76%71%The Leesa has earned an above-average customer satisfaction rating compared to other foam-based models (72.5%), while the rating for Helix is slightly below-average.
Durability The average mattress will perform for at least seven years before it needs to be replacedGoodFairA smaller number of Leesa owners report premature sagging and indentations compared to Helix owners; however, both mattress models are fairly new and they have not been evaluated for long-term performance.
Motion IsolationFoam-based mattresses are designed to minimize motion and isolate it from other areas of the sleep surface, which can cut down on nighttime disruptions.Very GoodGoodHelix owners say their mattress minimizes and isolates motion to some extent, but Leesa mattresses have earned better ratings in this category.
Sex Foam-based mattresses are less responsive by design, and may not be as suitable for sex as innerspring or hybrid models.FairGoodAccording to our customer feedback, the Helix mattress is somewhat responsive and better for sex than many other foam-based models, including the Leesa mattress.
ConformingFoam-based mattresses conform closely to sleeper’s bodies, which can help align the spine, target pressure points, and alleviate back painVery GoodGoodOur reports indicate that both mattresses offer conforming and pressure relief, but the Leesa outperforms Helix mattresses in this category.
Temperature NeutralityFoam retains more body heat than other materials, and foam mattress owners often ‘sleep hot’ as a result.FairFairBoth the Leesa and Helix mattresses retain fairly high levels of body heat and may sleep hot or warm as a result.
Off-gassingSome mattresses emit particles when they are unpackaged, accompanied by unpleasant ‘off-gassing’ smells that can last for days.FairGoodThe Leesa produces a relatively high amount of off-gassing odor; the Helix, by comparison, does not emit the same amount of smells.
Edge SupportBecause of their construction, foam-based mattresses often provide little to no edge support and may sink prematurely in areas of the bed where people tend to sit.PoorFairNeither mattress offers particularly strong edge support, but Helix owners claim their bed provides more edge support than Leesa owners.
NoiseFoam-based mattresses create little to no noise, due to their lack of springs, coils, and other metal componentsExcellentExcellentAccording to our reports, both the Leesa and Helix mattresses are virtually silent.
Ease of Moving and RotatingAll mattresses are relatively heavy when it comes to moving and rotating, but some are heavier and more unwieldy than others.  Very GoodGoodA Queen-size Helix mattress outweighs a Queen-size Leesa by 13 to 23 pounds, but both models are considered relatively light.

One’s experience with a mattress often depends on two factors: body weight and preferred sleep position. The table below compares Leesa and Helix mattresses based on these criteria.

Sleeper PositionSleeper WeightLeesaHelix
Side130 lbs or lessFairGood
130 lbs to 230 lbsGoodGood
230 lbs or moreGoodFair
Back130 lbs or lessGoodGood
130 lbs to 230 lbsGoodFair
230 lbs or moreVery GoodFair
Stomach130 lbs or lessGoodFair
130 lbs to 230 lbsVery GoodPoor
230 lbs or moreGoodPoor
 

Conclusion

The Leesa is a mixed-foam mattress with a customer satisfaction rating of 76%. For more information about this model, please visit our Leesa Mattress Review.

The Helix has polyfoam and pocketed coils in its comfort system, and has earned a 71% customer satisfaction rating. To learn more, please visit our Helix Mattress Review page.

Choosing the right mattress for you can be a difficult decision. Tuck.com strives to help mattress shoppers evaluate different models and decide which product best meets their needs and preferences. To learn more about how we compare products, please visit our Mattress Methodology page.

 
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