Based on 993 verified customer experiences from 11 unique sources.
What You Need to Know about Keetsa Hybrid Mattresses
Mattress Type and Components: Keetsa offers four hybrid mattress models:
The Keetsa Plus features a comfort system with a top layer of memory foam and a bottom layer of polyfoam. The support core is constructed from ‘iCoil’ pocketed coils, and the cover is made from cotton canvas with fiber padding fill.
The Keetsa Pillow Plus has a comfort system with a top layer of memory foam, two middle layers of standard polyfoam, and a bottom layer of high-density polyfoam. The support core features ‘iCoil’ pocketed coils, and the cover is made from cotton canvas with fiber padding fill.
The Tea Leaf Classic has five components in the comfort system: a top layer of memory foam, three middle layers of standard polyfoam, and a bottom layer of high-density polyfoam. The support core features the ‘iCoil’ pocketed coil system, and the cover is a hemp blend with polyester and wool padding.
The Tea Leaf Dream features two layers of memory foam in the comfort system, followed by a bottom layer of polyfoam. The support core has the ‘iCoil’ pocketed coil system, and the cover is a hemp blend with microfiber padding.
Strong edge support and good responsiveness for sex
Below-average price-point for most models
Free shipping in contiguous U.S. and Canada
A+ rating from Better Business Bureau
Some models are quite heavy and difficult to move
Sleep trial requires a 30-night break-in period
Price-point for Tea Leaf Dream is significantly above-average
Product and Price Range: Keetsa hybrid mattresses are available in a total of five sizes: Twin, Full, Queen, King, and California King; please note that select models are not available in all five sizes. Prices vary by selected size and model; a full size-by-size price breakdown is found in the ‘Pricing and Details’ section. All Keetsa hybrid mattresses are manufactured in China.
Customer Satisfaction Rating: 71% to 76% (varies by model) Calculated from: 993 customer experiences from 11 individual sources
Main Competitors: Keetsa’s primary competitors include other mattress manufacturers who offer hybrid models at average to below-average price-points, and also sell their products both online and in stores. Availability: Keetsa mattresses are available for sale on the Keetsa website, and select models are sold on Amazon.com. Keetsa operates brick-and-mortar showrooms in San Francisco, Berkeley, Los Angeles, and New York City, and the mattresses are available through multiple brick-and-mortar retailers. Amazon rating: None of Keetsa’s hybrid models are currently available on Amazon.com BBB rating: A+
The next table lists current prices for all Keetsa hybrids in each available size.
Tea Leaf Classic
Tea Leaf Dream
How Is the Mattress Shipped?: Keetsa hybrids are compressed and wrapped in plastic for delivery. Once the packaging is opened, the mattress will expand to its full shape within one to three days. Where Do They Ship?: Keetsa ships mattresses anywhere in the United States and Canada. Delivery Fee: Shipping is free for deliveries to the contiguous U.S. and ‘most areas in Canada.’ Customers who live outside these areas (including those in Alaska and Hawaii) should contact Keetsa for a delivery quote. Special delivery services in San Francisco/Berkeley, Los Angeles, and New York City will incur additional charges as well.
Delivery Policy: The delivery policy for Keetsa is as follows:
All deliveries are coordinated through FedEx Ground. Most customers receive their mattress within seven to 10 business days of their original order.
The customer’s order tracking number will be emailed to them within one to two business days after the purchase has been made.
FedEx does not allow customers to schedule specific delivery dates and times.
Customers who reside in cities where Keetsa showrooms are located (San Francisco/Berkeley, Los Angeles, and New York City) may contact their local store for special delivery services at an additional charge.
Keetsa pays all duty and customs fees for customers in Canada.
Customers who cancel their order after the mattress has shipped must pay return shipping costs.
Old Mattress Removal: Old mattress removal is not available with standard deliveries, but customers in San Francisco/Berkeley, Los Angeles, and New York City may be able to coordinate the removal of their mattress through the Keetsa stores in these cities.
Keetsa Product Specifications and Firmness
The Plus and Tea Leaf Classic mattresses are both Firm, which corresponds to a 7.5 on the 1-10 firmness scale. The Pillow Plus is a Medium Firm, or 6.5, while the Tea Leaf Dream is a Medium Soft, or 4.5. The table below features a detailed breakdown of specs and measurements for all four Keetsa hybrids.
What Type of Sleeper Is Best Suited for a Keetsa Hybrid Mattress?
Based on our customer feedback, Keetsa hybrid mattresses received the following grades among sleepers of different weights and preferred sleep positions. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.
Customer Service: 7 out of 10 owner experiences show customers have had a positive experience with Keetsa, irrespective of whether or not they liked their mattress. BBB rating: A+ Company History: Keetsa was founded in 2005, and incorporated in 2007. Physical Stores: Keetsa operates brick-and-mortar showrooms in three California cities — San Francisco, Berkeley, and Los Angeles — as well as a New York City location. The mattresses are available through select brick-and-mortar retailers, as well. Phone Number: 1-877-753-3872 Contact Email: [email protected] Company Website: http://keetsa.com/ Facebook Instagra Twitter
Trial Period and Guarantee: Keetsa offers a 90-night sleep trial for all mattress orders.
This sleep trial requires a mandatory 30-night break-in period. Customers must test out the mattress for at least 30 nights before they qualify for a product refund.
Customers who request a return must pay a processing fee that is equivalent to 10% of the original product price.
Customers who purchase their mattress from Amazon.com and other authorized retailers are not eligible for Keetsa’s 90-night sleep trial, and should defer to the sleep trial of the company that sold them their mattress.
Warranty: Keetsa offers a 12-year warranty for all mattresses.
This warranty is entirely nonprorated.
Warranty coverage begins on the date of delivery. Keetsa will, at its sole option, repair or replace mattresses with defects for as long as the warranty is valid.
Warranty coverage is contingent on proper foundational support. Per Keetsa: ‘Proper use means using the mattress on a firm, rigid and smooth surface that allows air ventilation and supports the entire mattress, INCLUDING THE CENTER, such as a slatted bed platform, box spring, or Keetsa bed frame foundation. Keetsa Mattresses are not designed for Murphy beds or adjustable beds, and usage of Keetsa mattresses on these types of beds voids the warranty.’
Customers are responsible for shipping and handling costs unless Keetsa determines the mattress is defective, in which case the company will bear these costs.
Replacing the mattress will not extend the warranty or result in a new warranty.
The warranty will cover the following product defects:
Visible sagging or indentations in the sleep surface that measure one and a half inches (1 1/2″).
Manufacturing flaws with the cover, including unraveled seams.
The warranty will not cover the following:
Visible sagging or indentations in the sleep surface that do not measure one and a half inches (1 1/2″) or deeper, or normal thickness changes or increases in mattress softness. These issues are considered standard wear and tear.
Mold and/or vermin infestation.
Burns, cuts, tears, stains, and other types of physical damage.
This warranty exclusively extends to original owners who purchase their mattress from Keetsa or an authorized retailer. Those who buy or acquire their mattress from the original owner or a non-authorized retailer will not be eligible for warranty coverage.
Similar Mattress Options
Lastly, let’s look at some mattresses that are comparable to the Keetsa hybrids. The following four brands offer innerspring or hybrid mattress models at average to below-average price-points, and also sell their products online and in stores. For more information about these brands, please click the links in the top row of the table.