Happsy Mattress Reviews 2018 | Tuck Sleep

Happsy Mattress Reviews

Insufficient customer experience data available to determine customer satisfaction and sleep ratings at this time.

What You Need to Know about the Happsy Mattress

Mattress Type and Components: Happsy offers a latex hybrid mattress.

  • The comfort system features a single layer of aerated latex encased in organic wool batting.
  • The support core is constructed with pocketed coils and an organic cotton batting encasement.
  • The cover is made from 100% organic cotton.
  • The mattress may be sold with or without a latex topper, which is not integrated with the mattress and adds two inches (2″) to the overall thickness. The topper is also sold separately.
  • The Happsy mattress is certified as organic by the Global Organic Textile Standard (GOTS) and Global Organic Latex Standard (GOLS).

Pros:

  • Below-average price-point
  • Certified organic
  • Free shipping in contiguous U.S.
  • 120-night sleep trial with no mandatory break-in and nonprorated 10-year warranty

Cons:

  • Unknown mattress lifespan due to limited product history
  • High odor potential
  • Low profile (no topper) may be uncomfortable for larger sleepers

Product and Price Range: The Happsy mattress is available in six different sizes: Twin, Twin XL, Full, Queen, King, and California King. Prices vary based on size and whether or not a topper is included; a full cost breakdown is found in the ‘Pricing and Delivery Details’ section. All Happsy mattresses are manufactured in the United States.

Main Competitors: Happsy’s primary competitors include other ‘bed in a box’ hybrid manufacturers that offer their beds at average to below-average price-points, and primarily sell their products online.
Availability: Happsy mattresses are sold on the Happsy website, as well as Amazon.com. The company does not operate any physical stores or showrooms, and the mattresses are not sold in any brick-and-mortar locations.
Amazon rating: 3.7
BBB rating: Happsy has not earned a rating from the Better Business Bureau.

Happsy Mattress Sleep Ratings

At this time, we have not received enough customer reviews on Happsy mattresses to calculate accurate sleep ratings for categories like durability, motion isolation, and temperature neutrality. We will update this section as soon as possible.

Happsy Price Comparison

Happsy Pricing and Delivery Details

SizeDimensions Height Mattress PriceMattress + Topper Price
Twin38W” x 75L”10″ (No Topper)
12″ (Topper)
$749$998
Twin Extra Long (XL)38W” x 80L”10″ (No Topper)
12″ (Topper)
$799$1,078
Full53W” x 75L”10″ (No Topper)
12″ (Topper)
$1,099$1,448
Queen60W” x 80L”10″ (No Topper)
12″ (Topper)
$1,199$1,598
King76W” x 80L”10″ (No Topper)
12″ (Topper)
$1,499$1,998
California King72W” x 84L”10″ (No Topper)
12″ (Topper)
$1,499$1,998

The topper is also sold separately in the same six sizes; Twin- and Full-size toppers are one inch (1″) longer than the mattress itself, while the other topper sizes match the mattress dimensions. Topper prices range from $249 (Twin) to $499 (King and California King).

How Is the Mattress Shipped?: Happsy mattresses are compressed, vacuum-sealed, and wrapped in plastic for delivery. The mattress will be ready for use within 30 minutes of unpackaging, but may require several days to fully expand. Happy recommends keeping the shipping box in case a return is needed.
Where Do They Ship?: Happsy ships to all 50 states, but international deliveries are not available at this time.
Delivery Fee: Shipping is free for orders within the contiguous U.S., but additional charges will apply for deliveries to Alaska and Hawaii; customers in these two states should contact Happsy for current rates.

Delivery Policy: The delivery policy for Happsy is as follows:

  1. All deliveries are coordinated through either UPS Ground or FedEx. Most mattresses ship to the delivery address within five to eight business days of the original order; most mattresses are made within two to three business days, and shipping times rarely exceed five business days.
  2. White Glove delivery is not available. However, Happsy has in-home delivery partners who may be able to assist customers that require in-home assembly.
  3. Happsy does not ship mattresses to P.O. boxes.

Old Mattress Removal: Old mattress removal is not available with standard deliveries, and Happsy does not offer White Glove delivery. However, one of Happsy’s in-home delivery partners may be able to remove the customer’s old mattress (depending on where in the U.S. they reside).

Happsy Product Specifications and Firmness

The firmness of a Happsy mattress depends on whether or not a topper is used. Without the topper, the mattress is a Medium Firm, which corresponds to a 6.5 on the Tuck firmness scale. When the topper is used, the firmness is reduced to a 4.5, or Medium Soft. The table below lists detailed specifications for the Happsy mattress with and without the topper.

Product NameFirmness OptionsThicknessSupport Core ComponentsComfort Layer ComponentsCover Components
Happsy Mattress (No Topper)6.5 (Medium Firm)10″8″ Pocketed Coils
Organic Cotton Batting Encasement
2″ Organic Latex
Organic Wool Batting
100% Organic Cotton
Happsy Mattress with Topper4.5 (Medium Soft)12″2″ Organic Latex with Organic Cotton Batting (Topper)
2″ Organic Latex
Organic Wool Batting
100% Organic Cotton

Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.

Happsy Mattress Weight Comparison

What Type of Sleeper Is Best Suited for a Happsy Mattress?

At this time, Tuck.com has not received enough customer feedback to accurately evaluate Happsy mattresses based on sleep position and sleeper weight. We will update this section as soon as possible.

In the meantime, please note that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress. For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.

The following table lists our average grades for memory foam mattresses based on different sleeper positions and weights.

Mattress TypeSleep PositionLightweight Sleeper Rating (Less than 130 lbs)Average Weight Sleeper Rating (130 to 230 lbs)Heavyweight Sleeper Rating (More than 230 lbs)
HybridSideGoodGoodGood
BackVery GoodVery GoodGood
StomachGoodFairFair

Happsy Company Information

Customer Service: Due to insufficient owner data, there is no Tuck customer service rating for DreamCloud at this time.
BBB rating: Happsy has not received a rating from the Better Business Bureau.
Company History: Happsy was launched in 2017, and began selling mattresses in May of that year.
Physical Stores: Happsy does not operate any brick-and-mortar stores or showrooms.
Corporate Address:
265 E Kelly Ave
Jackson, WY 83001
Phone Number: 1-844-742-7779 (1-844-7HAPPSY)
Available Monday to Friday from 10am to 6pm EST, 8am to 4pm MST, and 7am to 3pm PST
Contact Email: Online form
Company Website: https://happsy.com/
Facebook

Sleep Trial and Warranty Information

Trial Period and Guarantee: Happsy offers a 120-night sleep trial for all mattress orders.

  1. There is no mandatory break-in period, but Happsy recommends trying out the mattress for at least 30 nights before requesting a return.
  2. There are no additional charges for customers who request a return. Happsy will coordinate the mattress pickup, and the mattress will either be recycled or donated to charity.
  3. Amazon.com customers are not eligible for the full 120-night sleep trial, but will qualify for Amazon’s standard 30-night sleep trial instead.
  4. In addition to the mattress, the Happsy topper also qualifies for the 120-night sleep trial.

Warranty: Happsy offers a 10-year warranty for all mattresses and toppers sold.

  1. The warranty is entirely nonprorated, and begins on the original date of purchase. Happsy will, at its sole discretion, repair or replace any defect in the mattress and/or topper for as long as the warranty is valid.
  2. Mattress owners are responsible for all shipping and handling costs associated with original and replacement mattresses and mattress parts.
  3. Repair or replacement does not extend the warranty or result in a new warranty.
  4. For mattresses used in commercial facilities, the warranty coverage period is reduced to five years.
  5. Warranty coverage is contingent on proper foundational support. According to Happsy, the mattress must be ‘continuously supported by a foundation or adjustable bed base with a proper bed frame sufficient to support the collective weight of the mattress and foundation.’
  6. The warranty will cover the following product defects:
    • Visible sagging or indentations in the sleep surface that measure one and a half inches (1 1/2″) or deeper.
    • Physical flaws in the mattress that cause the latex to split or crack.
    • Manufacturing flaws associated with the mattress cover zipper.
  7. The warranty will not cover the following:
    • Visible sagging or indentations in the sleep surface that does not measure one and a half inches (1 1/2″) or deeper, or normal increases in mattress softness. These issues are considered standard wear and tear.
    • ‘Minor imperfections and slight cosmetic flaws’.
    • Burns, cuts, tears, stains, liquid damage, and other forms of physical abuse that result from owner misuse, improper cleaning, and/or inadequate foundational support.
    • Repair or replacement requests that occur due to owner allergies.
    • Naturally occurring cotton, wool, and/or latex smells.
  8. This warranty is exclusively extended to original owners who purchase their mattress from Happsy or an authorized retailer (including Amazon.com). Anyone who buys or acquires the mattress from the original owner or a non-authorized retailer will not qualify for warranty coverage.

Similar Mattress Options

Lastly, let’s look at some mattress models that are comparable to the organic latex hybrid from Happsy. The four brands below offer foam and/or latex hybrid mattresses at average to below-average price-points, and also primarily sell their products online. For more information about these brands, please click the links in the top row of the table.

BrandDreamCloudEco TerraKeetsaNest BeddingHappsy
Model(s)DreamCloud MattressEco Terra MattressKeetsa Plus
Keetsa Pillow Plus
Tea Leaf Classic
Tea Leaf Dream
Alexander Signature Hybrid
Alexander Hybrid Luxury Contour
Hybrid Latex
Happsy Mattress
Mattress TypeFoam and latex hybridLatex hybridFoam hybridFoam and/or latex hybridOrganic latex hybrid
Price Range$874 to $1,399$549 to $1,099$495 to $2,625$799 to $1,899$749 to $1,998
Thickness Range15″11″9″ to 14″11 1/2″ to 13 1/2″10″ (No topper)
12″ (Topper)
Firmness OptionsMedium FirmMedium
Medium Firm
Medium
Medium Firm
Firm
Soft
Medium
Firm
Medium firm
Medium soft
AvailabilityOnlineOnlineOnline
In-store
Online
In-store
Online
Sleep Trial365 nights90 nights90 nights100 nights120 nights
Warranty LengthLifetime15 years12 yearsLifetime10 years
Tuck Customer Satisfaction RatingInsufficient data at this time76% (179 customer reviews)71% to 76% (993 customer reviews)74% to 79% (2,088 customer reviews)Insufficient data at this time