Ghostbed Mattress Reviews

The Tuck team collected and analyzed 783 verified customer experiences from 22 unique sources for this review. This research is supported by you, our readers, through our independently chosen links, which earn us a commission. Read more about how we’re supported here.

What You Need to Know about the Ghostbed Mattress

Mattress Type and Components: Ghostbed offers memory foam and latex and memory foam mattresses. The company currently sells two mattress models:

  • The Ghostbed is a latex and memory foam mattress. The comfort layer features two components: a top layer of aerated, synthetic Dunlop latex; and a bottom layer of low-density, gel-infused memory foam. The support core is constructed from low-density polyfoam. The Ghostbed mattress also comes with a cover woven from a polyester fabric blend.
  • The Ghostbed Luxe features a phase-change cover padded with one inch of gel memory foam, followed by comfort layers of gel memory foam and high-resiliency polyfoam. The support core is made from high-density polyfoam.

Pros:

  • Good motion isolation and conforming
  • Both models are silent when compressed
  • Little to no off-gassing
  • Free shipping and 101-night sleep trial

Cons:

  • Limited firmness range
  • Unknown mattress lifespan due to limited company history
  • Above-average price-point for Ghostbed Luxe
  • ‘D’ rating from the Better Business Bureau

Product and Price Range: Ghostbed mattresses are available in six sizes: Twin, Twin XL, Full, Queen, King, and California King. Prices vary by selected model and size. All Ghostbed mattresses are manufactured in the U.S.

Customer Satisfaction Rating: 79% (Ghostbed), 77% (Ghostbed Luxe)
Calculated from: 783 customer experiences from 22 individual sources

Main Competitors: Ghostbed’s main competitors include other ‘bed in a box’ online brands that primarily sell foam and/or latex mattresses at average to below-average price-points.
Availability: Ghostbed and Ghostbed Luxe mattresses are available on the Ghostbed website, as well as Amazon.com. The company does not operate any brick-and-mortar locations, and these mattresses are not sold through any other retailers.
Amazon rating: 3.9 (Ghostbed), 5.0 (Ghostbed Luxe)
BBB rating: D

Ghostbed Customer Satisfaction Rating Comparison

Ghostbed Mattress Sleep Ratings

CategoryCriteriaGhostbed RatingWhat Ghostbed Users Say
Customer SatisfactionBased on data collection, this is an overall customer sentiment regarding Ghostbed mattresses.79% (Ghostbed)
77% (Ghostbed Luxe)
Ghostbed and Ghostbed Luxe mattresses have received an above-average customer satisfaction ratings compared to similar mattress models.
Durability Latex mattresses are noted for being exceptionally durable, with longer average lifespans than both innersprings and memory foam mattresses.Fair (both models)Average to above-average longevity is expected from Ghostbed mattresses, but the company has been in business for less than three years and long-term performance has not been evaluated.
Motion IsolationLatex mattresses isolate motion to some extent, but some motion transfer is to be expected.Good (Ghostbed)
Very Good (Ghostbed Luxe)
Ghostbed mattresses isolate motion to some extent, but Ghostbed Luxe models are much more effective at absorbing and minimizing transfer.
Sex The firmness level of a latex or memory foam mattress can be used to determine if how suitable it is for sex; firmer models tend to be better, while models that are less firm may be less than optimal.Fair (both models)Neither the Ghostbed nor the Ghostbed Luxe are particularly bouncy or springy, and these beds may not be responsive enough for some couples.
ConformingMemory foam mattresses are designed to conform to sleeper’s figures, aligning the spine and pinpointing pressure areas. Latex mattresses also conform, but not to the same extent.Good (Ghostbed)
Very Good (Ghostbed Luxe)
Ghostbed owners claim the mattress conforms somewhat closely and alleviates a fair amount of aches and pains, but the Ghostbed Luxe provides more contouring and targeted pressure relief.
Temperature NeutralityLatex is naturally cool and breathable, making these mattresses a suitable alternative for sleepers who feel too hot on memory foam.Fair (Ghostbed)
Good (Ghostbed Luxe)
The top latex layer somewhat tempers the Ghostbed’s memory foam, but some customers claim the mattress still sleeps relatively hot. The Ghostbed Luxe sleeps somewhat cool compared to other memory foam models.
Off-gassingSome mattresses emit particles when they are unpackaged, accompanied by unpleasant ‘off-gassing’ smells that can last for days.Very Good (Ghostbed)
Good (Ghostbed Luxe)
Ghostbed mattresses emit little to no odor, which is rare for mattresses with memory foam, but some off-gassing should be expected from the Ghostbed Luxe.
Edge SupportDue to their construction, memory foam and latex mattresses tend to have little to no edge support, and may wear down quickly as a result of people sitting on the edges.Fair (both models)Ghostbed and Ghostbed Luxe offer better edge support than many other memory foam and latex models, but the beds are still susceptible to sinkage in places where people sit.
NoiseLatex mattresses feature solid cores with no springs, coils, or other metal parts — and produce little to no noise as a result.ExcellentThe Ghostbed and Ghostbed Luxe mattresses are virtually silent when bearing weight.
Ease of Moving and RotatingAll mattresses are relatively heavy, but some models are more unwieldy and difficult to move than others.Good (Ghostbed)
Poor (Ghostbed Luxe)
Ghostbed mattresses are lighter than the average latex/memory foam model, and never need to be flipped — though periodically rotating the mattress may help preserve the sleep surface. The Ghostbed Luxe can weigh up to 150 pounds.

Ghostbed Price Comparison

Ghostbed Pricing and Delivery Details

SizeDimensions Height Price
Twin38W” x 75L”11″ (Ghostbed)
13″ (Ghostbed Luxe)
$445 (Ghostbed)
$995 (Ghostbed Luxe)
Twin Extra Long (XL)38W” x 80L”11″ (Ghostbed)
13″ (Ghostbed Luxe)
$600 (Ghosted)
$1,175 (Ghostbed Luxe)
Full54W” x 75L”11″ (Ghostbed)
13″ (Ghostbed Luxe)
$725 (Ghostbed)
$1,350 (Ghostbed Luxe)
Queen60W” x 80L”11″ (Ghostbed)
13″ (Ghostbed Luxe)
$695 (Ghostbed)
$1,475 (Ghostbed Luxe)
King76W” x 80L”11″ (Ghostbed)
13″ (Ghostbed Luxe)
$875 (Ghostbed)
$1,785 (Ghostbed Luxe)
California King72W” x 84L”11″ (Ghostbed)
13″ (Ghostbed Luxe)
$895 (Ghostbed)
$1,825 (Ghostbed Luxe)

How Is the Mattress Shipped?: The Ghostbed mattress is compressed, vacuum-sealed, and shipped in a box. Box weights range from 58 lbs (Twin) to 112 lbs (King and California King). According to Ghostbed, the mattress can remain in its box for up to six months.
Where Do They Ship?: Ghostbed ships mattresses to any address in the U.S., including Alaska and Hawaii. International deliveries are not available at this time.
Delivery Fee: Shipping to the Lower 48 states is free, while deliveries to Alaska and Hawaii will incur a $600 surcharge.

Delivery Policy:The delivery policy for Ghostbed mattresses is as follows:

  1. Orders are immediately processed, and mattresses will ship anywhere in the U.S. within 24 hours. Therefore, customers should ensure all of their address and contact information is correct at the time of purchase since this information cannot be altered or adjusted once the order has been completed.
  2. Cancellations after orders have been submitted will incur a restocking fee, which amounts to roughly 15% of the mattress price.
  3. FedEx provides all deliveries for Ghostbed; customers will receive a FedEx tracking number as soon as their mattress ships. If a customer needs to adjust the date or time of their scheduled delivery, they are encouraged to sign up for FedEx Delivery Manager and make arrangements with them directly. There is no charge for asking FedEx to hold the package at a shipping location. However, customers may face fees for changing the delivery address.
  4. Ghostbed does not ship mattresses to army post offices (APOs), fleet post offices (FPOs) or P.O. boxes.

Old Mattress Removal: Because FedEx provides all Ghostbed deliveries, the company does not offer old mattress removal services.

Ghostbed Product Specifications and Firmness

The Ghostbed mattress is a Medium Firm design, or a 6 out of 10 on the Tuck firmness scale. The Ghostbed Luxe is a Medium, of 5 out of 10. A full breakdown of components and dimensions for both mattresses is found in the table below.

Product NameFirmness RatingThicknessSupport Core ComponentsComfort Layer ComponentsCover Components
Ghostbed6 (Medium Firm)11″7 1/2″ 2 PCF HD Polyfoam1 1/2″ Aerated Synthetic Dunlop Latex
2″ 4 PCF Gel Memory Foam
Polyester
Ghostbed Luxe5 (Medium)13″7 1/2″ HD PolyfoamPhase-change Material
2″ Gel Memory Foam
2″ HR Polyfoam
1/2″ Fiber
1″ Gel Memory Foam

Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.

Ghostbed Mattress Weight Comparison

What Kind of Sleeper Is Best Suited for a Ghostbed Mattress?

Based on our customer feedback, Ghostbed mattresses received the following grades among sleepers of different weights and preferred sleep positions. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.

Mattress ModelSleep PositionLightweight Sleeper Rating (Less than 130 lbs)Average Weight Sleeper Rating (130 to 230 lbs)Heavyweight Sleeper Rating (More than 230 lbs)
GhostbedSideFairGoodGood
BackVery GoodGoodGood
StomachFairVery GoodGood
Ghostbed LuxeSideGoodGoodFair
BackVery GoodVery GoodGood
StomachGoodFairFair

For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.

Ghostbed Company Information

Customer Service: 7 out of 10 owner experiences show customers have had a positive experience with Ghostbed, irrespective of whether or not they liked their mattress.
BBB rating: D
Company History: Ghostbed was launched in 2015; its parent company, Nature’s Sleep, was founded in 2001.
Physical Stores: Ghostbed does not operate any brick-and-mortar showrooms.
Corporate Address:
7143 W. Broward Boulevard
Plantation, FL 33317-2215
Phone Number: 1-855-855-4499
Contact Email: Online form
Company Website: https://www.ghostbed.com
Facebook
Instagram
Twitter

Sleep Trial and Warranty Information

Trial Period and Guarantee: Ghostbed offers a 101-night sleep trial for both mattresses.

  1. There is a mandatory 30-night break-in period. Customers will not be able to initiate the return process until the mattress has been in their home for at least 30 nights.
  2. A full refund (including handling and transportation fees) will be issued to purchasers that return the mattress.
  3. Only one mattress return is allowed for each household.

Warranty: Ghostbed offers a 20-year warranty that is divided into nonprorated and prorated periods.

  1. During the first 10 years, Ghostbed will repair or replace a defective mattress at no charge to the owner, including handling and transportation fees.
  2. During years 11 to 20, Ghostbed may option to repair the mattress; the owner will incur a handling fee, but no other costs. If the mattress needs to be replaced, the owner must pay a prorated charge to order a new model.
    • During the 11th year of warranty coverage, the owner must pay a prorated charge of 50% of the original cost of the mattress.
    • The prorated charge will increase by 5% for each subsequent year of warranty coverage, ending with a prorated charge of 95% during the 20th and final year of ownership.
  3.  The mattress cover will not be protected under the mattress warranty; a separate, one-year warranty will be issued for the cover.
  4. The warranty will be voided if the Ghostbed mattress is not supported with a ‘firm, solid-surface, or adjustable bed base’.
  5. The warranty will cover the following defects:
    • Visible sagging or indentations that measure one inch (1″) deep or more.
    • Physical flaws in the mattress that cause the latex or memory foam to split or crack.
  6.  The warranty will not cover the following:
    • Sagging or indentations that do not measure one inch (1″) or deeper, or normal ‘increases or decreases’ in the feel or recovery of the mattress. These issues are considered standard wear and tear.
    • Burns, cuts, tears, stains, and other types of damage that do not occur during manufacturing or shipping.
  7.  The warranty is exclusively offered to the original owners who purchase their mattress from Ghostbed or an authorized retailer. Anyone who buys or acquires the mattress from the owner or a non-authorized retailer will not receive warranty coverage.

Similar Mattress Options

Lastly, let’s look at some mattress models that are comparable to the Ghostbed and Ghostbed Luxe. The comparison table below features four online mattress sellers that offer foam and/or latex models.

BrandBearCasperLeesaZenhavenGhostbed
Model(s)Bear MattressThe Essential, The Casper & The WaveLeesa MattressZenhaven MattressGhostbed & Ghostbed Luxe
Mattress TypeMemory FoamFoam
Latex
Mixed foamLatexLatex/Foam
Foam
Price Range$540 to $940$350 to $2,250$525 to $1,070$1,249 to $2,499$445 to $1,825
Thickness Range10″8 1/2″ to 11 1/2″10″10″11″ or 13″
Firmness OptionsMedium FirmMedium Soft
Medium
Medium Firm
MediumMedium Soft
Firm
Medium
Medium Firm
AvailabilityOnlineOnline
In-store
Online
In-store
OnlineOnline
Sleep Trial100 nights100 nights100 nights120 nights101 nights
Warranty Length10 years10 years10 years20 years20 years
Tuck Customer Satisfaction Rating74% (3,013 customer reviews)69% (Essential)
72% (Casper)
74% (Wave)
(1,032 customer reviews)
77% (1,012 customer reviews)80% (924 customer reviews)79% (Ghostbed)
77% (Ghostbed Luxe)
(783 customer reviews)