Emma is a mattress and bedding product manufacturer based in Frankfurt, Germany. The brand’s flagship bed is the Emma Mattress, an all-foam bed consisting of three primary layers: a top comfort layer of gel-infused polyfoam, a secondary comfort layer of AirCell polyfoam, and a support core made of convoluted, high-density polyfoam. The cover is a polyester-elastane blend. The Emma Mattress has a medium-firm feel, which corresponds to a 6 on the 1-10 firmness scale, and a 12-inch profile.
The mattress conforms to a moderate yet consistent extent and evenly distributes the sleeper’s weight. As a result, the bed is ideal for back and stomach sleepers who weigh at least 130 pounds, along with heavier side sleepers.
The Emma Mattress also isolates motion transfer very well and does not produce any noise when bearing weight, which makes it suitable for couples. Thanks to a gel-infused top layer and a convoluted support core with good airflow, the bed sleeps noticeably cooler than many competing all-foam models. At 58 pounds in a queen-size, it is exceptionally light and easy to lift, as well.
The Emma Mattress has a below-average price-point compared to other memory foam beds, and Emma offers free shipping within the contiguous U.S. The mattress is backed by a 100-night sleep trial and a 10-year warranty.
Read on to learn more about the Emma Mattress in terms of pricing, construction, and performance. This guide also includes an overview of the brand’s shipping, return, and warranty policies, along with some similar mattress recommendations.
Meet Our Testing Team
Jeremy
Brad
Jackson
Keith
General Overview
Pros
Good motion isolation and no noise for couples
Better-than-average temperature neutrality
Light and easy to move
Free shipping to contiguous U.S.
Cons
One firmness/thickness option
Questionable edge support
Save 20% on top of our sitewide discount for the Emma Original Mattress. Use code: TUCK20
What Type of Sleeper is Best Suited to an Emma Mattress?
Based on our customer feedback, the Emma Mattress has received the following grades among sleepers of different weights and preferred sleep positions. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a bed.
For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.
As you can see, the Emma Mattress has earned the best ratings from back and stomach sleepers who weigh between 130 and 230 pounds. This weight group typically prefers beds with medium or medium-firm settings because they conform to a noticeable extent without sagging or feeling uneven.
Heavier side sleepers may also prefer the Emma Mattress because it provides extra cushioning to their shoulders and hips, resulting in better spinal alignment.
We Recommend the Emma Mattress if...
You prefer sleep surfaces that offer a balance of body conforming and support.
You and/or your sleep partner awaken easily due to movement or noise.
You tend to sleep hot, especially on all-foam beds.
Compare Mattresses
How Do Emma Mattresses Compare to Other Beds?
As any consumer does with a product they’re considering, our mattress assessments naturally involve comparing them with other similar products. Be it composition, firmness, or price, we think it’s important to see how the Emma Mattress stacks up to other beds.
The Emma Mattress, like many other all-foam beds, excels at body conforming, pain/pressure relief, and motion isolation. Additionally, the bed is made with a gel-infused top layer and a support core made of convoluted polyfoam that circulates air well. As a result, the Emma Mattress sleeps much cooler than many competing memory foam models.
Check out our selections below if you’d like to see a few comparable mattresses.
The Emma Mattress has a medium-firm feel, which corresponds to a 6 on the 1-10 firmness scale. The bed’s firmness, thickness, and composition specs are listed below. Please note that Emma does not disclose thickness measurements for individual mattress layers.
Mattress Name
Firmness Setting
Thickness
Support Core Components
Comfort Layer Components
Cover Components
Emma Mattress
6 (medium-firm)
12″
8″ Convoluted HD polyfoam
2″ Gel-infused memory foam
1.5″ AirCell polyfoam
99% polyester
1% elastane
Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.
Availability
The Emma Mattress is available for sale on the Emma website, as well as Amazon.com. The company does not operate any brick-and-mortar stores or showrooms.
Emma Coupons and Discounts
Save 20% on top of our sitewide discount for the Emma Original Mattress.
The Emma Mattress is compressed and roll-packed in a box for shipping.
Where Do They Ship?
Emma ships to the contiguous U.S. only.
White Glove Delivery?
At this time, Emma does not offer White Glove delivery.
Full Shipping Details
The delivery policy for the Emma Mattress is as follows:
Shipping is free for all orders. All deliveries are coordinated through FedEx. Shipping times vary by location, but most customers receive their mattress within a few business days of placing their original order.
Once the purchase is finalized, customers must contact Emma via phone or email to make changes to the shipping address.
All mattresses are delivered to the customer’s doorstep. Upon request, customers can arrange for their delivery to be left at a neighbor’s house.
Old Mattress Removal
Emma does not offer old mattress removal with any orders.
Trial Period and Warranty Details
Emma offers a 100-night sleep trial for the Emma Mattress:
The sleep trial begins on the delivery date.
Emma issues full refunds for all mattress returns and coordinates free pickup from the customer’s residence. Most customers receive their refund within 14 days of returning the mattress.
Emma offers a 10-year warranty for the Emma Mattress:
This warranty is entirely nonprorated. Warranty coverage begins on the date of delivery. Emma will, at its sole option, repair or replace any mattresses deemed defective for as long as the warranty is valid.
The warranty will cover the following defects:
Visible cracks, dings, or damage to the foam layers that occur despite proper use and handling (please note: Emma does not provide a specific depth to indicate defective sagging).
Manufacturing flaws in the mattress cover that affect zipper assembly.
The warranty will not cover the following:
A normal increase in foam softness that does not affect the bed’s pressure-relieving abilities. This is considered normal wear and tear.
Repair or replacement requests that occur due to changes in the owner’s comfort preferences.
Burns, cuts, tears, stains, and other types of physical damage that occur due to abuse, misuse, or improper handling.
This warranty is non-transferable. It is exclusively available to original owners who purchase their mattress from Emma or an authorized retailer. Those who buy or acquire their mattress from the original owner or a non-authorized retailer do not receive warranty coverage.
Company Information
Customer Service
7 out of 10 owner experiences show customers have had a positive experience with Emma, irrespective of whether or not they liked their mattress.
BBB Rating
Emma does not currently hold a rating with the Better Business Bureau.
Company History
Emma Matratzen (aka Emma) has been in business since 2015. The company’s headquarters are located in Frankfurt, Germany.
Physical Stores
Emma does not operate any brick-and-mortar locations.
