eLuxury Mattress Reviews

Our Review Process | Disclosure

 

The Tuck team collected and analyzed 520 verified customer experiences from 29 unique sources and spent over 20 hours testing these mattresses in our lab for this review. This research is supported by you, our readers, through our independently chosen links, which earn us a commission. Read more about how we’re supported here.

Quick Overview

eLuxury, formerly known as eLuxurySupply, is a home furnishings brand that currently offers two individual mattress models:

  • The 10 Inch Gel is constructed with a comfort layer of 3 PCF gel memory foam and a 1.8 PCF high-density polyfoam support core. The mattress cover is made of a polyester and spandex blend, with a knit top panel and woven side panels. The 10 Inch Gel is considered ‘Medium Firm,’ or a 6.5 on the 1-10 firmness scale.
  • The 12 Inch Gel Memory Foam & Latex Hybrid features a comfort system with gel memory foam, gel-infused latex, and pocketed minicoils. The support core is made of high-density polyfoam. Like the other eLuxury model, the 12 Inch Gel Memory Foam & Latex Hybrid has a polyester-spandex cover with a knit top and woven sides. It is considered ‘Medium’ (5.5) in terms of firmness. Please note: though this mattress is sold as a ‘hybrid,’ it does not meet Tuck’s criteria for a true hybrid because it does not have a pocketed coil support core.

Both eLuxury mattresses offer very good motion isolation and produce virtually no noise when bearing weight. These factors make them a good choice for couples who are sensitive to movement and/or noise. The 10 Inch and 12 inch models offer distinct sleep experiences that make them suitable for different sleepers in terms of weight or preferred position.

eLuxury offers free shipping within the contiguous U.S., and backs each mattress with a 120-night sleep trial and a 10-year warranty. Read on to learn more about pricing, construction, and performance reviews for the 10 Inch and 12 Inch eLuxury models, as well as the company’s shipping, return, and warranty policies.

Pros
  • Two firmness/thickness/composition options
  • Great motion isolation and no noise
  • Below-average price-points
  • Free shipping to contiguous U.S.
  • A+ BBB rating
Cons
  • Questionable edge support
  • Mattresses may sleep hot for some
MODEL Description
10" Gel Memory Foam
Foam
Medium Firm
Inexpensive
Good for Back Pain
Back
Full mattress details

Mattress Specs

  • 6.5
  • 120 nights
  • 10 Year, Limited
  • online
  • 75 lbs
  • Foam
  • $543.99/Queen
  • Free to Contiguous USA

Sleep Rating

Durability
Good

Durability for the 10-inch mattress is on par with most memory foam models; the expected lifespan is six to seven years, though experiences vary by owner.

Motion Isolation
Very Good

With a three-inch memory foam layer in the comfort system, the 10-inch mattress from eLuxury absorbs and minimizes transfer to a significant extent.

Conforming
Very Good

The 10-inch mattress has a 'Medium Firm' feel and conforms to a moderate, yet even, extent for improved spinal alignment and pain/pressure relief.

Sex
Fair

The 10-inch mattress is not particularly responsive, and some couples say it is not bouncy enough for sex.

Temperature Neutrality
Fair

According to owners, the 10-inch mattress sleeps fairly warm and may not be suitable for people that prefer cooler beds.

Off-gassing
Fair

The 10-inch mattress emits some odor when new, but these smells should clear out within a few days of unpackaging.

Edge Support
Fair

Like many memory foam models, the 10-inch mattress from eLuxury offers minimal edge support; sinkage is likely to develop around the perimeter in places where people normally sit.

Noise
Excellent

The 10-inch mattress from eLuxury is virtually silent when bearing weight.

12" Latex and Memory Foam Hybrid
Foam
Medium
Moderate
Good for Back Pain
Side
Full mattress details

Mattress Specs

  • 5.5
  • 120 nights
  • 10 Year, Limited
  • online
  • 96 lbs
  • Foam
  • $1,000/Queen
  • Free to Contiguous USA

Sleep Rating

Durability
Good

The 12 Inch Gel Memory Foam and Latex Hybrid from eLuxury has an expected lifespan of six and a half to seven years, which is on par with the average mattress with at least one latex layer.

Motion Isolation
Very Good

The mattress absorbs and isolates motion transfer to a significant extent, which is typical of mattresses with memory foam and latex layers.

Conforming
Very Good

The mattress has a 'Medium' (5.5) feel and provides close conforming, making it a good option for lighter people and side sleepers.

Sex
Good

A latex layer gives the 12 Inch eLuxury mattress slightly more responsiveness than other competing models with foam comfort and support layers.

Temperature Neutrality
Good

The 12 Inch eLuxury mattress offers a cool, comfort sleep temperature for most, due in part to its latex layer and good airflow through the minicoils.

Off-gassing
Good

Some off-gassing is to be expected, but mattress odors typically clear out in a matter of days.

Edge Support
Fair

Edge support is fair at best for the 12 Inch eLuxury mattress, and some sinkage around the perimeter is to be expected over time.

Noise
Excellent

The 12 Inch Gel Memory Foam and Latex Hybrid mattress is virtually silent when bearing weight.

What Type of Sleeper Is Best Suited for an eLuxury Mattress?

Based on our customer feedback, eLuxury mattresses have received the following grades among sleepers of different weights and preferred sleep positions. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.

For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.

SLEEP POSITION LIGHT WEIGHT
Less than 130 LBS
AVERAGE WEIGHT
130 LBS - 230 LBS
HEAVY WEIGHT
Greater than 230 LBS
10" Gel Memory Foam
Side
LIGHT WEIGHT
Less than 130 LBS
Side
FAIR
AVERAGE WEIGHT
130 LBS - 230 LBS
Side
VERY GOOD
HEAVY WEIGHT
Greater than 230 LBS
Side
GOOD
Back
LIGHT WEIGHT
Less than 130 LBS
Back
VERY GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Back
GOOD
HEAVY WEIGHT
Greater than 230 LBS
Back
VERY GOOD
Stomach
LIGHT WEIGHT
Less than 130 LBS
Stomach
FAIR
AVERAGE WEIGHT
130 LBS - 230 LBS
Stomach
GOOD
HEAVY WEIGHT
Greater than 230 LBS
Stomach
GOOD
12" Latex and Memory Foam Hybrid
Side
LIGHT WEIGHT
Less than 130 LBS
Side
VERY GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Side
VERY GOOD
HEAVY WEIGHT
Greater than 230 LBS
Side
GOOD
Back
LIGHT WEIGHT
Less than 130 LBS
Back
VERY GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Back
VERY GOOD
HEAVY WEIGHT
Greater than 230 LBS
Back
GOOD
Stomach
LIGHT WEIGHT
Less than 130 LBS
Stomach
GOOD
AVERAGE WEIGHT
130 LBS - 230 LBS
Stomach
GOOD
HEAVY WEIGHT
Greater than 230 LBS
Stomach
FAIR

The 10 Inch Gel mattress from eLuxury has a thickness profile that is on par with the average mattress height. It is ‘Medium Firm’ (6.5) and provides moderate, even body conforming that makes it most suitable for sleepers who weigh at least 130 pounds, as well as back or stomach sleepers. The 12 Inch Gel Memory Foam & Latex Hybrid has a ‘Medium’ (5.5) feel and offers close body conforming, making it optimal for lighter individuals – particularly side sleepers, who often need extra cushioning to experience improved spinal alignment and pain/pressure relief. This bed is considered thicker than average.

Our testing process found eLuxury mattresses should also be great for you if…

  • You want to purchase a mattress with a lower-than-average price-point
  • You frequently experience aches and pains in your neck, shoulders, lower back, and other sensitive areas
  • You and/or your sleep partner awaken easily due to movement or noise
  • You prefer to sleep on mattresses with foam bases

What You Need to Know About eLuxury Mattresses

Construction and Firmness

In terms of mattress firmness, the 10 Inch model from eLuxury is considered ‘Medium Firm’ (6.5) and the 12 Inch model is considered ‘Medium’ (5.5). A full breakdown of firmness, thickness, and composition specs for both models is found in the table below.

eLuxury Product Name Firmness Options Thickness Support Core Components Comfort Layer Components Cover Components
10 Inch Gel 6.5 (Medium Firm) 10″ 7″ 1.8 PCF HD Polyfoam 3″ 3 PCF Gel Memory Foam Polyester and Spandex Blend
Knit Top
Woven Side Panels
12 Inch Gel Memory Foam & Latex Hybrid 5.5 (Medium) 12″ 7 1/2″ 1.8 PCF HD Polyfoam 2″ 3 PCF Gel Memory Foam
1″ Gel-infused Latex (21-24 ILD)
1 1/2″ Pocketed Minicoils
Polyester and Spandex Blend
Knit Top
Woven Side Panels

Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.

Sizing and Pricing

Next, let’s look at width, length, and thickness dimensions for each eLuxury mattress size. The table below also lists current price-points for the 10 Inch and 12 Inch models.

Mattress Size Dimensions Thickness 10 Inch Price 12 Inch Price
Twin 39W” x 75L” 10″
12″
$391.99 $899.99
Twin XL (Extra Long) 39W” x 80L” 10″
12″
$403.99 $899.99
Full 54W” x 75L” 10″
12″
$483.99 $969.99
Queen 60W” x 80L” 10″
12″
$543.99 $999.99
King 76W” x 80L” 10″
12″
$623.99 $1,149.99
California King 72W” x 84L” 10″
12″
$639.99 $1,199.99

Availability: Both mattresses are currently sold on the eLuxury website; customers can also opt for bedding sets that include either mattress and a bed frame made from either North American pine or reclaimed barn wood. eLuxury mattresses are also sold through authorized retailers such as Amazon.com. eLuxury does not operate any brick-and-mortar locations.

eLuxury Coupons and Discounts

Sleep Trial and Warranty

Sleep trial 120 Nights
Refund Full
Warranty 10 years
Warranty Transfer Non Transferable
Trial period and full warranty details

Trial Period and Guarantee

eLuxury offers a 120-night sleep trial for the 10 Inch Gel and 12 Inch Gel Memory Foam & Latex Hybrid mattresses.

  1. This sleep trial does not require any sort of break-in period; customers may return their mattress for a full refund at any point of the 120-night trial.
  2. In the event of a return, eLuxury will issue a full refund to all customers and coordinate free mattress pickup from their residence.
  3. Please note that non-mattress products from eLuxury qualify for a 30-night return/exchange period.

Warranty

eLuxury offers a 10-year warranty for both mattresses:

  1. This warranty is entirely nonprorated.
  2. Warranty coverage is contingent on proper foundational support; if damage occurs due to inadequate support, the warranty may be voided.
  3. The warranty will cover the following defects:
    • Visible sagging or indentations in the sleep surface that measure one inch (1″) or deeper.
  4. The warranty will not cover the following:
    • Sagging or indentations in the sleep surface that do not measure one inch (1″) or deeper, or normal increases in mattress softness that do not affect its pressure-relieving abilities. These issues are considered normal wear and tear.
    • Repair or replacement requests that occur due to changes in the owner’s comfort preferences.
    • Mold, burns, cuts, tears, stains, and other types of physical damage that occur due to misuse, neglect, improper cleaning, or inadequate support.
  5. This warranty is non-transferable. It is exclusively offered to original owners who purchase their mattress from eLuxury or an authorized retailer. Those who buy or acquire their mattress from the original owner or a non-authorized retailer will not qualify for warranty coverage.

Delivery

How is the mattress shipped? Compressed and shipped in a box
Where do they ship? Anywhere in the U.S., as well as international destinations
Full shipping details

Delivery Policy

The delivery policy for eLuxury is as follows:

  1. Standard shipping is free anywhere in the contiguous U.S., but customers in Alaska, Hawaii, and U.S. territories must pay additional shipping charges.
  2. For international orders: unless explicitly stated on the product page, all eLuxury items are shipped from the U.S. and may incur import taxes in their destination country.
  3. Most mattresses ship within one to two business days of the original order. Domestic deliveries take roughly one to five business days, while international deliveries take at least five to 10 business days.

Old Mattress Removal

eLuxury does not offer old mattress removal with any orders.

Company Information

Customer Service

7 out of 10 owner experiences show that customers have had a positive experience with eLuxury, irrespective of whether or not they liked their mattress.

Company History

eLuxury has been in business since 1999, and has sold bedding products since 2009.

Physical Stores

eLuxury does not operate any brick-and-mortar locations.

Contact eLuxury

[email protected] | 1-800-977-7433 | eLuxury.com

Find eLuxury on Social

Facebook | Instagram | Twitter

Other eLuxury Products

eLuxury also offers the following sleep products aside from their mattresses:

How Do eLuxury Mattresses Compare to Other Beds?

As any consumer does with a product they’re considering, our mattress assessments naturally involve comparing them with other similar products. Be it composition, firmness, or price, we think it’s important to see how eLuxury mattresses stack up to other beds.

Both mattresses from eLuxury offer different sleep experiences. The 10 Inch Gel has an average thickness profile and a ‘Medium Firm’ (6.5) feel; it conforms to a moderate extent and is most suitable for those who weigh at least 130 pounds, and back and stomach sleepers. The 12 Inch Gel Memory Foam & Latex Hybrid – which technically is not a hybrid – has a thicker-than-average profile and a ‘Medium’ (5.5) feel. This bed is particularly suitable for people who weigh 230 pounds or less, as well as side sleepers. Both eLuxury models offer great motion isolation and do not produce any noise when bearing weight.

Check out our selections below if you’d like to see a few comparable mattresses.

Similar mattress options

CasperLeesa MattressLoom & Leaf MattressNectar Mattress
MODELS CasperLeesa MattressLoom & Leaf MattressNectar Mattress
MATTRESS TYPE FoamFoamFoamFoam
PRICE RANGE $995.00$995$1,299$699
COMFORT LAYER 1.5" Poly foam
1.5" Memory foam
1.5" Poly foam
2" 3 PCF LSA200 Polyfoam (13 ILD)
2" 3 PCF Memory Foam (9 ILD)
2.5" 5.0PCF foam
2" 4.0PCF Memory Foam
1" Quilted Gel Memory Foam
1" 4 PCF Gel Memory Foam
3" 3.5 PCF Memory Foam
FIRMNESS OPTION NNRelaxed Firm, FirmN
AVAILABILITY online, in-storeonline, in-storeonlineonline
SLEEP TRIAL 100 nights100 nights120 nights365 nights
WARRANTY LENGTH 10 Year, Limited10 Year, Limited15 YearLimited Lifetime
BUY BUY NOWBUY NOWBUY NOWBUY NOW
Full mattress options chart