Coop Home Goods Pillow Reviews

Based on 26,393 verified customer experiences from 17 unique sources.

What You Need to Know about Coop Home Goods Pillows

Pillow Type and Components: Coop Home Goods offers shredded memory foam pillows. The company’s selection includes the following primary sleeping pillows:

  • The Original is filled with a proprietary blend of shredded memory foam and microfibers; this material can be added or removed to adjust the loft. It also has a polyester liner and a quilted, removable/washable cover made from a blend of polyester and rayon from bamboo.
  • The Eden is filled with a proprietary blend of gel memory foam and combed microfibers; like the Original, this pillow’s loft can be adjusted by adding or removing the fill. The pillow also contains a polyester interlock liner and a removable/washable cover made from polyester and rayon from bamboo.

In addition to these two primary sleeping pillows, Coop Home Goods offers the following specialty pillows:

  • The Travel and Camping Pillow is essentially a smaller version of the Original. They share the same composition in terms of fill, liner, and cover materials.
  • The Body Pillow also shares the same composition as the Original. It measures 20 inches wide and 54 inches long.

Pros:

  • Above-average shape retention and moldability
  • Adjustable loft for all models
  • Free shipping to all 50 states
  • 100-night sleep trial and five-year warranty

Cons:

  • Sleeps hot for some
  • Strong off-gassing potential
  • Limited firmness options

Product and Price Range: The Original and Eden pillows from Coop Home Goods are available in three sizes: Standard, Queen, and King. The Travel and Camping Pillow, Body Pillow, and Four Position Support Pillow are available in one size unique to those particular models. Prices for Coop Home Goods pillows vary by model; a complete breakdown of sizing and prices is found in the ‘Pricing and Delivery Details’ section. With the exception of the Four Position Support Pillow (which is imported), all Coop Home Goods pillows are manufactured in the United States

Customer Satisfaction Rating: 78% to 82% (varies by model)
Calculated from: 26,393 customer experiences from 15 individual sources

Main Competitors: Coop Home Goods’ main competitors include other pillow manufacturers that offer models made of polyfoam or memory foam, and primarily sell their products online.
Availability: Coop Home Goods pillows are available on the Coop Home Goods website, as well as Amazon.com and other online retailers. The pillows are not sold in any brick-and-mortar stores.
Amazon rating: Coop Home Goods Pillows have earned the following ratings on Amazon.com:

  • The Original (4.3)
  • Eden (4.4)
  • Travel and Camping Pillow (4.6)
  • Body Pillow (4.5)

BBB rating: Coop Home Goods does not currently hold a rating with the Better Business Bureau.

Coop Home Goods Pillow Sleep Ratings

The tables below features sleep ratings for the Original, Eden, and Travel and Camping pillows from Coop Home Goods. At this time, we do not have enough data to generate sleep ratings for the Travel and Camping Pillow or Body Pillow. We will update this section once we have received sufficient feedback for these models.

The first table lists ratings for the Original and Eden pillows.

Category Criteria Coop Home Goods Rating What Coop Home Goods Users Say
Customer Satisfaction Based on data collection, this is an overall customer sentiment regarding Coop Home Goods pillow. 78% (Eden)
82% (The Original)
Coop Home Goods pillows have earned relatively high satisfaction ratings from customers.
Durability The average pillow will begin to deteriorate after two to three years of use. Very Good (both models) According to owners, both the Original and the Eden will perform for at least three years before they begin to deteriorate.
Firmness Options Some pillows are only available in one firmness setting, which can be limited for customers who fall outside that loft category. Good The Original is considered ‘medium firm,’ while the Eden is ‘medium soft.’ This accommodates a fair number of sleepers, but other brands offer a broader firmness selection.
Shape Retention Some pillows flatten out over time, and require constant fluffing in order to maintain a full, supportive shape. Very Good (both models) Like many shredded foam pillows, the Original and Eden maintain a better shape than most single-piece foam models.
Moldability Pillows that are highly moldable can be scrunched and squeezed into different positions, which is beneficial for sleepers who snuggle with pillows. Very Good (both models) Both the Original and Eden pillows are quite moldable, and owners who snuggle with pillows say they are sufficiently scrunchable.
Conforming Some pillows conform to the contours of the sleeper’s head and neck for optimal comfort and targeted pressure relief. Very Good (both models) Most Original and Eden pillow owners report above-average pressure and pain relief, and say their pillows conform to a significant extent.
Temperature Neutrality Pillows may sleep hot or cold, usually depending on both the air circulation in the interior and the composition of the cover. Fair (both models) Shredded memory foam pillows tend to circulate air better than one-piece models; however, some Original and Eden owners claim their pillow sleeps hot.
Odor Potential Off-gassing is to be expected from most pillows, but some produce stronger, longer-lasting odors that can disrupt sleep. Poor (both models) Odor is a chief complaint among Original and Eden pillow owners, with many saying the smells are fairly strong and somewhat persistent.
Weight Some pillows are significantly heavier than average, making it difficult for some sleepers to move and maneuver them in the night. Very Good (The Original)
Good (Eden)
The Original weighs between three and four and a half pounds, making it slightly lighter than the Eden, but neither are particularly heavy nor hard to move.
Ease of Cleaning Depending on the material, pillows may be machine washable or require more intensive cleaning, such as hand washing, spot cleaning, or professional (dry) cleaning. Excellent (both models) The Original and Eden have removable, washable covers. The fill can be washed inside the inner liner, and owners can order more fill to freshen up the pillow.

The next pillow includes sleep ratings for the Travel and Camping Pillow.

Category Criteria Coop Home Goods Travel/Camping Pillow Rating What Travel/Camping Pillow Users Say
Customer Satisfaction Based on data collection, this is an overall customer sentiment regarding the Travel and Camping Pillow. 80% The Travel and Camping Pillow has earned above-average satisfaction ratings compared to other travel-size models.
Durability The average travel pillow performs for one to two years. Very Good The Travel and Camping Pillow has a longer-than-average lifespan, due in part to its replaceable fill.
Firmness Options Most travel pillows are available in one firmness option, and they gravitate toward firmer levels. Fair The Travel and Camping Pillow is only available in one firmness; however, adjusting the fill level can adjust the firmness to a slight extent.
Shape Retention Travel pillows made of memory foam provide better shape retention that models made from other materials. Very Good The Travel and Camping Pillow maintains a consistent shape, even after being stored in bags.
Moldability Travel pillows may not be as scrunchable as standard pillows, but they are usually somewhat moldable. Very Good The Travel and Camping Pillow is fairly moldable, and should be sufficient for most pillow snugglers.
Conforming Most travel pillows are relatively thin and do not conform as closely as primary pillows. Good Although it’s on the smaller side, the pillow conforms to a noticeable extent.
Temperature Neutrality Travel pillows may sleep hot or cool, depending on the level of air circulation in the interior and the cover composition. Fair The Travel and Camping Pillow can be a heat trap for some, but it sleeps cooler than most one-piece foam travel-size models.
Odor Potential Some travel pillows may emit odors when new, but these smells typically dissipate in a matter of days. Poor A fair number of owners report strong odors when the pillow is new, and these smells may be persistent.
Weight Travel pillows are designed to be lightweight, and most weigh one pound or less. Excellent The Travel and Camping Pillow weighs roughly 1.7 pounds, making it ideal for storage in bags and backpacks.
Ease of Cleaning Travel pillows may be machine washable or require specialized cleaning, depending on the material. Excellent The pillow’s cover and fill (contained inside the liner) are machine washable.
Compactness Although designs vary, travel pillows by definition are fairly compactable and will fit into most travel bags. Excellent When fully compressed, the pillow measures 10W” x 6L”, making it very compact even by travel pillow standards.

Coop Home Goods Pricing and Delivery Details

The first table lists all available sizes for Coop Home Goods pillows

Size Dimensions Thickness Availability Notes
Travel 14W” x 19L” (uncompressed)
10W” x 6L” (compressed)
Adjustable
No adjustment: 4″
Available for:
Travel and Camping Pillow
Standard 20W” x 26L” Adjustable
No adjustment: 6″
Available for:
The Original
Eden
Queen 20W” x 30L” Adjustable
No adjustment: 6″
Available for:
The Original
Eden
King 20W” x 36L” Adjustable
No adjustment: 6″
Available for:
The Original
Eden
Body 20W” x 54L” 6″ to 10″ (adjustable) Available for:
Body Pillow

The next table lists current prices for the Coop Home Goods pillows in each available size.

Model Travel Standard Queen King Body
The Original N/A $54.99 $59.99 $64.99 N/A
Eden N/A $69.99 $79.99 $89.99 N/A
Travel and Camping Pillow $29.99 N/A N/A N/A N/A
Body Pillow N/A N/A N/A N/A $69.99

Package Deals: Coop Home Goods offers bundle packages that include two Original or two Eden pillows, as well as two pillow protectors and one mattress protector. These bundles vary in terms of pillow and mattress protector size. Mixing and matching pillow models is not permitted. The table below features a complete cost breakdown for these bundles.

Mattress Size (1 Protector) Original Pillow Bundle (2 Pillows and 2 Pillow Protectors) Eden Pillow Bundle (2 Pillows and 2 Pillow Protectors)
Standard Pillow Size Queen Pillow Size King Pillow Size Standard Pillow Size Queen Pillow Size King Pillow Size
Twin $145.32 $158.07 $170.82 $170.82 $192.07 $213.32
Full $148.72 $161.47 $174.22 $174.22 $195.47 $216.72
Queen $152.97 $165.72 $178.47 $178.47 $199.72 $220.97
King $157.22 $169.97 $182.72 $182.72 $203.97 $225.22
Cali King $157.22 $169.97 $182.72 $182.72 $203.97 $225.22

Where Can the Pillow Be Shipped?: Coop Home Goods ships pillows anywhere in the United States. The company also ships products to Canada, the United Kingdom, France, Germany, Italy, Spain, and China; these orders should be coordinated through Amazon.com.
Delivery Fee: Shipping is free for all orders in the U.S., including Alaska and Hawaii. Expedited shipping is also available for an extra charge. International orders will incur variable shipping costs.

Delivery Policy: The delivery policy for Coop Home Goods is as follows:

  1. All deliveries in the U.S. are coordinated through UPS. Orders are typically processed within one business day, and take two to five business days to reach their destination. Wait times are longer for international deliveries.
  2. In addition to standard shipping, which is free of charge for U.S. orders, customers in the contiguous U.S. may opt for UPS Three-Day Select, UPS Second Day Air, or UPS Next Day Air. Costs for these options vary by location, but generally start at $50 for Three-Day Select, $70 for Second Day Air, and $150 for Next Day Air. Customers in Alaska and Hawaii may only select the Second Day Air and Next Day Air options; expedited shipping charges are more expensive for these locations.
  3. International orders cannot be placed on the Coop Home Goods website. For international deliveries, use the following websites:
  4. Purchasers may change the shipping address at no extra charge if their order has not been sent to the company’s fulfillment center. If the order has not left the fulfillment center, they may change their address for a 20% restocking fee. The address may not be changed if the order has shipped from the facility.
  5. Coop Home Goods bears no responsibility for lost or stolen packages. Purchasers should contact the company’s customer service line if they have questions or need assistance.

Coop Home Goods Product Specifications, Firmness, and Care

In terms of firmness, the Original, Travel and Camping Pillow, and Body Pillow are ‘Medium Firm,’ and the Eden is ‘Medium Soft.’ The table below features a detailed breakdown of firmness and composition specs for each model.

Please note that Coop Home Goods pillows are designed for adjustable loft. Owners may purchase additional fill from the company’s website. A half-pound order of Original pillow fill (which may also be used in the Travel and Camping Pillow and Body Pillow) costs $16.99, and a half-pound order of Eden pillow fill costs $18.99

Product Name Firmness Options Loft Interior Components Cover Components
The Original Medium Firm Adjustable
6″ when new
Shredded memory foam and microfibers Cover: 60% polyester, 40% rayon from bamboo
Inner liner: 100% polyester
Eden Medium Soft Adjustable
6″ when new
Shredded gel memory foam and combed microfibers Cover: 60% polyester, 40% rayon from bamboo
Inner liner: 100% polyester
Travel and Camping Pillow Medium Firm Adjustable
4″ when new
Shredded memory foam and microfibers Cover: 60% polyester, 40% rayon from bamboo
Inner liner: 100% polyester
Body Pillow Medium Firm Adjustable
6″ to 10″
Shredded memory foam and microfibers Cover: 60% polyester, 40% rayon from bamboo
Inner liner: 100% polyester

Instructions for First Time Use: Coop Home Goods pillows do not require special instructions for first time use.
Cleaning Instructions: The cleaning instructions for Coop Home Goods Pillows are as follows:

  • The cover should be removed for washing.
  • Wash the cover in cold water on a gentle cycle; do not use fabric softener or bleach.
  • Dry the cover on a low setting; the cover should be completely dry before it is used again.
  • To wash the fill, secure the liner zipper with a clothespin to prevent spillage.
  • Wash the liner in cold water on a gentle cycle; do not use fabric softener or bleach.
  • Dry the liner on a low setting for three to five hours. The liner should be completely dry before it is used again.

What Type of Sleeper Is Best Suited for a Coop Home Goods Pillow?

Based on our customer feedback, the Original and Eden pillows from Coop Home Goods received the following grades among sleepers of different weights, body types, and preferred sleep positions. We have not received enough customer feedback to generate ratings for the Body Pillow, and will update this section once we have sufficient data. Additionally, the table below does not include the Travel and Camping Pillow due to its unique sleeping position.

Please note that these ratings are subjective, and that everyone has varying experiences on different pillows. Sleeper comfort and spinal support are the most important factors when it comes to selecting a pillow.

Coop Home Goods Pillow Sleep Position Lightweight Sleeper Rating (Less than 130 lbs) Average Weight Sleeper Rating (130 to 230 lbs) Heavyweight Sleeper Rating (More than 230 lbs)
The Original Side Good Very Good Very Good
Back Very Good Very Good Very Good
Stomach Fair Good Good
Eden Side Very Good Very Good Good
Back Very Good Very Good Good
Stomach Good Good Fair

For more information on sleeping positions please see our pillow guides for side, back, and stomach sleepers.

Coop Home Goods Company Information

Customer Service: 8 out of 10 owner experiences show customers have had a positive experience with Coop Home Goods, irrespective of whether or not they liked their pillow.
BBB rating: Coop Home Goods does not hold a current rating with the Better Business Bureau.
Company History: Coop Home Goods was founded in 2013.
Physical Stores: Coop Home Goods does not operate any brick-and-mortar locations.
Phone Number: 1-888-316-1886
Contact Email: [email protected]
Company Website: https://coophomegoods.com/
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Sleep Trial and Warranty Information

Trial Period and Guarantee: Coop Home Goods offers a 100-night sleep trial with all Original, Eden, Travel and Camping Pillow, and Body Pillow orders.

  1. There is no mandatory break-in period. purchasers may return their pillow at any point during the 100-night trial.
  2. Purchasers who wish to request a return should contact Coop Home Goods via telephone or email. The company will send a prepaid shipping label to the purchaser at no extra charge.
  3. Once the company receives the pillow, customers will receive a full refund within two business days on the form of payment used for the purchase.
  4. Gently used pillows are donated to charity, and the remainder of the pillow returns are recycled.

Warranty: Coop Home Goods offers a five-year warranty for the Original, Eden, Travel and Camping Pillow, and Body Pillow.

  1. This warranty is entirely nonprorated.
  2. If the pillow is a gift, the original purchaser must give the order confirmation number to the gift recipient prior to warranty registration.
  3. In addition to the pillow warranty, Coop Home Goods offers a 15-year warranty for all pillow and mattress protectors, including those purchased with pillow bundles.
  4. Coop Home Goods is not responsible for repair costs that exceed the pillow’s value.
  5. Coop Home Goods will cover all shipping and handling costs for warranty claims filed within the U.S., but owners outside the U.S. will be responsible for all shipping and handling costs.
  6. The warranty will cover the following defects:
    • Material damage to the pillow or pillow/protector that occurs despite proper use and/or handling.
  7. The warranty will not cover the following
    • Physical damage to the pillow/protector that occurs due to improper use and/or handling, including incorrect installation or washing.
    • Normal discoloration of the protector that does not compromise its quality.
  8. This warranty is exclusively available to those who purchase their pillow directly from Coop Home Goods or an authorized retailer.

Similar Pillow Options

Lastly, let’s look at some pillows that are comparable to the models in Coop Home Goods’ current selection. The brands below offer shredded or one-piece memory foam pillows, and primarily sell their products online.

Brand Classic Brands Miracle Bamboo (OnTel) Snuggle-Pedic (Relief-Mart) Tempur-Pedic Coop Home Goods
Model(s) 10 primary sleep models
3 travel-size models
Original Miracle Bamboo Shredded Memory Foam Pillow Snuggle-Pedic
Trillow Contour Pillow
13 primary sleep models
4 travel-size models
The Original
Eden
Travel and Camping Pillow
Body Pillow
Pillow Type Shredded and one-piece memory foam
Latex
Down/feather
Down alternative
Shredded memory foam and polyester fill Shredded and one-piece memory foam One-piece memory foam Shredded memory foam
Cover Varies Polyester and viscose from bamboo Polyester, viscose from bamboo, and Lycra® spandex Varies Polyester and rayon from bamboo
Price Range Varies by retailer Varies by retailer $49.99 to $79.99 $36.75 to $299.25 $29.99 to $89.99
Loft Range 3″ to 8″ 6 1/2″ Adjustable 3″ to 7.5″ Adjustable
Firmness Options Soft
Medium soft
Medium
Medium firm
Firm
Medium firm Medium
Medium firm
Extra soft
Soft
Medium
Medium firm
Firm
Extra firm
Medium soft
Medium firm
Availability Online Online
In-store
Online Online
In-store
Online
Sleep Trial Varies by retailer Varies by retailer 120 nights None 100 nights
Warranty Length 3 years No warranty 10 years (Trillow)
20 years (Snuggle-Pedic)
5 years 5 years
Tuck Customer Satisfaction Rating 70% to 79% (5,239 customer reviews) 70% (725 customer reviews) 84% (13,538 customer reviews) 69% to 81% (4,818 customer reviews) 78% to 82% (26,393 customer reviews)