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Casper Wave Mattress Review

Written by - Brad Nehring.
Casper Wave Mattress Review

The Bottom Line.

  • The Casper Wave is a luxury mattress made with pressure-relieving memory foam, durable latex, and supportive base materials.
  • Casper Wave orders qualify for free White Glove delivery.
  • The mattress provides excellent motion isolation and does not produce any noise, making it ideal for couples.

Save $200 on the Casper Wave mattress.

Use this checkout code = TUCK

Get Discount

Casper Wave Overview

Casper is a U.S.-based mattress and bedding accessory brand. The company currently offers five individual mattress models. This review will take a closer look at the Casper Wave, also known as the Wave.

The Wave is one of Casper’s luxury models, which is reflected by its higher price-point. The mattress is constructed with comfort layers of polyfoam, blended latex, and memory foam, along with an ergonomic transitional polyfoam layer for added back and hip support. Combined with its high-density foam base layer, the Wave measures 11.5 inches thick. The mattress is considered a medium-soft in terms of firmness, which corresponds to a 4.5 on the 1-10 firmness scale.

Read on to learn more about the Casper Wave in terms of construction, pricing, and performance. This review also includes some detailed comparisons with other leading mattress models and an overview of Casper’s shipping, return, and warranty policies.

Please note: The Casper Wave shares a product page with the Casper Hybrid, but these mattresses are considered separate models. This review will exclusively look at the Casper Wave. For more information about the hybrid model, please check out our Casper Hybrid Mattress Review.

Table of Contents

Full Video Review

Ratings Summary

Construction & Feel

Ratings Breakdown

Pricing & Discounts

Mattress Comparisons

 

Meet Our Testing Team
Brad
Brad
Charles
Charles
Elizabeth
Elizabeth
Mari
Mari
  • Sleepers who prefer mattresses that conform closely. The Wave provides a deep, pressure-relieving body cradle, making it ideal for people who like sleeping “in” – as opposed to sleeping “on” – their mattress.
  • People who weigh 230 pounds or less. After testing the Wave, we found the mattress is best suited for side-, back-, and stomach-sleepers in the lightweight and average weight groups.
  • Those who normally sleep hot. Thanks to high-quality comfort foams and ventilated latex that absorb minimal body heat, the Casper Wave sleeps exceptionally cool.
  • Couples. The Wave isolates motion transfer very well and is virtually silent, making it a great choice for people who awaken easily due to their sleep partner’s movements.

Not Recommended for...

  • Sleepers who prefer more responsive mattresses. The Wave’s comfort layers respond slowly to the sleeper’s body and lack the signature bounce of traditional innerspring and hybrid models.
  • People who weigh more than 230 pounds. Due to its medium-soft feel, the Wave may not offer enough support for heavier individuals sink excessively as a result.
  • Shoppers on a budget. The Wave is fairly pricey and will be too expensive for some customers.

Tuck's Video Review

Our testing crew evaluated the Casper Wave for motion isolation, temperature neutrality, and other key performance factors. To see their findings, check out the video below.
 

Ratings Summary

Tuck’s testing team conducted an extensive evaluation of the Casper Wave. Our review and rating process consists of three parts: in-house evaluation, external sleep testing, and data collection of verified owner experiences. To learn more about our review process, read our methodology here.

Our performance criteria and ratings for the bed are listed in the table below.

Mattress Performance Ratings

Criteria
Rating
Durability
Motion Isolation
Off-gassing
Pressure Relief
Temperature Neutrality
Edge Support
Noise
Sex
Durability
Motion Isolation
Off-gassing
Pressure Relief
Temperature Neutrality
Edge Support
Noise
Sex
#

Durability

The Wave has an expected lifespan of about seven years, putting it on par with the average mixed-foam mattress.

#

Durability

The Wave has an expected lifespan of about seven years, putting it on par with the average mixed-foam mattress.

#

Motion Isolation

Casper Wave mattresses absorb and minimize motion to a significant extent thanks to its softer comfort materials.

#

Motion Isolation

Casper Wave mattresses absorb and minimize motion to a significant extent thanks to its softer comfort materials.

#

Off-gassing

There are fewer odor complaints associated with The Wave than other Casper mattresses.

#

Off-gassing

There are fewer odor complaints associated with The Wave than other Casper mattresses.

#

Pressure Relief

Pressure relief is a key strength of the Wave, which conforms closely to align the spine and alleviate discomfort in sensitive areas.

#

Pressure Relief

Pressure relief is a key strength of the Wave, which conforms closely to align the spine and alleviate discomfort in sensitive areas.

#

Temperature Neutrality

Compared to other memory foam mattresses, The Wave from Casper absorbs minimal body heat and sleeps fairly cool.

#

Temperature Neutrality

Compared to other memory foam mattresses, The Wave from Casper absorbs minimal body heat and sleeps fairly cool.

#

Edge Support

The Wave offers some edge support, but significant sinkage is likely to occur.

#

Edge Support

The Wave offers some edge support, but significant sinkage is likely to occur.

#

Noise

Casper Wave mattresses are virtually silent when bearing weight.

#

Noise

Casper Wave mattresses are virtually silent when bearing weight.

#

Sex

The Wave is not particularly responsive, but its deeply conforming comfort layers provide good traction for sex.

#

Sex

The Wave is not particularly responsive, but its deeply conforming comfort layers provide good traction for sex.

As you can see, the Casper Wave excels in several categories, especially motion isolation and pressure relief. Check out our breakdown below to learn more about these ratings.

Sleep Position Ratings

As part of our ratings process, we evaluated the Casper Wave across different body types and preferred sleep positions. In addition to physical testing, we surveyed our sleep expert team and analyzed reviews from verified mattress owners and customers. Our findings are listed in the table below.

For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.

Weight Light Average Heavy
Sleep Position Less than 130 LBS 130 LBS - 230 LBS Greater than 230 LBS
Side
Back
Stomach

Casper Wave Awards

Based on positive ratings from our testing teams and verified owners, the Casper Wave has earned the following awards in Tuck Mattress Guides.

Tuck readers save $200 on the Casper Wave.

Checkout code = TUCK

CHECK PRICE

How Is the Casper Wave Constructed?

 

Cover

The Casper Wave has a paneled cover. The top panel is made from a blend of polyester, wool, and rayon. The wool component has moisture-wicking properties, which helps the sleeper remain cool. The cover’s border panels are a blend of polyester, rayon, and spandex, while the bottom panel is a polyester-cotton blend.

Unlike the Casper Mattress and Casper Hybrid covers, the Wave’s cover cannot be unzipped and removed for cleaning.

Comfort Layers

The Wave is constructed with three comfort layers, beginning with a 1-inch layer of standard polyfoam. The second layer consists of 1.5 inches of ventilated, blended latex, which promotes airflow to help keep the Wave’s interior cool. The 1.5-inch third layer made of memory foam is also ventilated for optimal temperature regulation.

These three components combine for a medium-soft feel that conforms closely to the sleeper’s body and forms a deep, pressure-relieving cradle.

Transitional Layer

The Wave’s transitional layer is made of high-resiliency polyfoam. The material is designed with grooves containing gel pods, which provide zoned support to the spine and hips while cradling the shoulders. This layer also provides a buffer for sleepers, preventing them from sinking into the bed’s firmer, denser support core.

Support Layers

The Wave’s 5.5-inch support core is made of high-density polyfoam. Compared to other all-foam mattresses, the base polyfoam layer is somewhat short, and this is due in part to the bed’s thicker comfort system. As a result, the Wave sacrifices some support to conform very closely to the sleeper’s body.

Mattress Height

The Wave measures 11.5 inches thick. The bed’s comfort system is fairly deep while its base layer is not as thick as the support cores found in some competing all-foam beds (including the Casper Original). This characteristic, coupled with the Wave’s medium-soft feel, make the mattress best suited to sleepers who enjoy deep body-cradling. Those seeking a more supportive mattress, especially heavier individuals, may want to opt for an all-foam model with a firmer surface and/or a thicker support core.

Product Name Firmness Options Thickness Support Core Components Comfort Layer Components Cover Components
Casper Wave Medium-soft (4.5) 11.5″ 5.5″ 1.8 PCF HD Polyfoam 1″ Polyfoam
1.5″ Blended Latex
1.5″ Memory Foam
1.5″ Zoned HR Polyfoam with Gel Pods
Top panel: Polyester, Wool, and Rayon Blend
Border panels: Polyester, Rayon, and Spandex Blend
Bottom: Polyester and Cotton Blend

What Are the Firmness and Feel Like?

The Wave has a medium-soft (4.5) feel. The comfort materials conform closely to the sleeper’s body, creating a deep, pressure-relieving cradle. The top polyfoam layer has a light bounce compared to memory foam, but the material still offers a fairly slow response. The Wave is best suited to sleepers who enjoy sleeping “in” – not “on” – their mattress.

In our testing, we found the Wave provides very good pressure relief and support for sleepers weighing 230 pounds or less. However, heavier sleepers may experience inadequate support and excessive sinking on the mattress due to its medium-soft feel. For a detailed look at our findings for sleepers in different weight and position groups, check out our sleeper ratings below.
 

Ratings Breakdown

Performance Ratings

Next, let’s discuss our performance ratings for the Casper Wave. These ratings are based on findings from our internal and external testing teams, as well as verified owner experiences.

Durability

The Casper Wave is a relatively new mattress model, and has only been available to the public for a few years. As a result, we have not had enough time to evaluate the bed across the average mattress lifespan of six to eight years. Our durability rating for the Wave is based on its materials and quality of construction, owner experiences with the mattress, and Casper’s overall reputation.

The Wave has an expected lifespan of about six and a half to seven years, which is comparable to other mixed-foam mattresses. The bed is constructed with high-quality foams and blended latex. These durable materials help the mattress withstand sagging and other forms of wear and tear.

That said, softer mattresses like the Wave are more susceptible to body impressions over time, especially when the bed nears the end of its lifespan. Normal body impressions are to be expected, but those measuring 1 inch or thicker can compromise overall support. To protect against these impressions, we recommend rotating the mattress head-to-foot every three to six months.

Motion Isolation

Casper Wave Motion Isolation

To evaluate the Wave for motion isolation, we asked two testers to lie down on the mattress at the same time. One tester moved around in bed while the other felt for motion transferring across the surface. Our testers did not notice any motion transfer, and this was consistent with feedback from our external testers with sleep partners.

The Wave’s excellent motion isolation puts it on par with other all-foam mattresses. These beds tend to respond slowly to the body, allowing the surface to absorb and minimize motion transfer very well. Other mattress types – such as latex, hybrid, and innerspring – do not perform as well in this category due to their more responsive surfaces.

Off-Gassing

After unpacking the mattress from its box, our testers noticed some initial off-gassing odor. When they re-evaluated the mattress several days later, they found the smells had mostly dissipated. We don’t expect off-gassing to be a long-term issue for Wave owners, and reviews from verified owners appear to reflect this.

All mattresses emit off-gassing when new. Models with polyfoam and/or memory foam layers are more likely to produce strong odors, but these smells will usually dissipate in a matter of days, if not sooner.

Pressure Relief

Casper Wave Pressure Relief

Our testers evaluated the Wave for pressure relief by lying on a sensory pad that tracks pressure build-up in the shoulders, hips, and other sensitive areas of the body. The sensor also monitored increased or decreased pressure in different sleep positions.

Our lightweight testers noted excellent pressure relief across all sleep positions. The comfort layers provide ample cushioning to the shoulders and hips while the ergonomic transitional polyfoam offers targeted spinal support, resulting in good alignment for side-sleepers and even weight distribution for back- and stomach-sleepers.

The mattress also alleviates pressure for average weight and heavyweight sleepers, though our sleepers in these weight groups found the Wave performed best when they were sleeping on their sides.

Temperature Neutrality

The Wave sleeps noticeably cooler than many competing all-foam mattresses. This can be attributed to its latex and memory foam layers, both of which are ventilated to promote airflow through the interior of the mattress. Circulating air helps cool off the bed and reduce body heat absorption.

The Wave’s cover fabric is also infused with wool, which has natural moisture-wicking properties. The material helps regulate the sleeper’s body temperature to keep them cool throughout the night.

Edge Support

Casper Wave Edge Support

To evaluate the Wave’s edge support, we asked testers in different weight groups to sit along the perimeter, as an owner might do when getting in and out of bed. All of the testers noticed significant sinkage when sitting on the edges, particularly testers in the heavyweight group.

We also asked our testers to lie down near the edges to check for feelings of “roll-off.” The testers weighing 230 pounds or less felt relatively secure, but our heavyweight tester did not find the edges very stable.

The Wave’s fair edge support puts it on par with other softer all-foam mattresses. These models typically have less reinforcement than beds with coil support cores, and the softer feel causes more sinkage to occur when owners sit along the perimeter.

Noise

During our evaluation, testers noticed the Wave was silent when bearing weight. This attribute, along with its excellent motion isolation, make the mattress optimal for people who share their bed with a partner and are easily disturbed by movement or noise.

Most all-foam and all-latex mattresses do not produce any noise due to their solid support cores. Other mattress types have internal components associated with certain sounds, such as squeaky coils found in innerspring and hybrid models, or the motorized air chambers in airbeds.

Sex

The Wave has a medium-soft feel and sinks deeply beneath the sleeper’s body. It does not have the same bounciness associated with more responsive mattresses that some people prefer for sex. As a result, couples may not be able to utilize the entire surface of the bed. However, the closely conforming comfort materials create a deep cradle that provides very good traction.

Sleeper Ratings

The ideal firmness and thickness settings for a mattress largely depend on a sleeper’s body weight, shape, and preferred sleep position. In order to better inform our readers and avoid subjectivity in our review, the Tuck team evaluated the bed with sleep testers of varying body types and position preferences.

Lightweight Sleepers – Less than 130 lbs.

Casper Wave Lightweight

Our lightweight sleep testers found the Casper Wave very comfortable. The bed’s medium-soft feel resulted in a deep, pressure-relieving cradle. Ample cushioning beneath the shoulders helped align the spine and alleviate pressure points for side sleepers, while the zoned transitional layer ensured even spinal and hip support for back- and stomach-sleepers.

Most sleepers weighing less than 130 pounds prefer mattresses with soft to medium-soft feels. Firmer beds do not conform as closely to lighter bodies, which can result in inadequate pressure relief.

Average Weight Sleepers – 130 to 230 lbs.

Casper Wave Average Weight

The testers weighing between 130 and 230 pounds also found the Wave comfortable and sufficiently supportive. This was especially true for average weight side-sleepers, thanks to the bed’s deep body cradle and zoned transitional layer. Back- and stomach-sleepers also enjoyed the Wave, though they experienced some added pressure in the shoulders and hips.

Sleepers in the average weight group typically prefer medium-soft to medium-firm settings because of their balanced feel. The comfort materials conform somewhat closely and alleviates a fair amount of pressure, but the bed also feels supportive and won’t sag too much.

Heavyweight Sleepers – More than 230 lbs.

Casper Wave Heavyweight

Generally speaking, our heavyweight testers found the Wave too soft. Stomach-sleepers weighing more than 230 pounds experienced the most discomfort because their bodies sank too deeply, which created discomfort around the neck and shoulders. Back-sleepers found the bed slightly more supportive, but overall comfort was fair at best.

For heavier side-sleepers, the Wave provided enough cushioning to improve spinal alignment and alleviate pressure. However, these testers still experienced deep sinking that affected the bed’s support.

Pricing and Discounts

  • Twin $1,345
  • Twin XL $1,445
  • Full $2,145
  • Queen $2,295
  • King $2,695
  • Cal King $2,695

Casper Coupons and Promos

Save $200 on the Casper Wave mattress.

Use this code at checkout = TUCK

CHECK PRICE

How Does the Casper Wave Compare to Other Beds?


We urge all mattress shoppers to compare different brands and models in order to find the bed that will work best for them. Next, we’ll see how the Casper Wave compares to other Casper models and all-foam mattresses from competing brands.

Casper Wave vs. Casper Wave Hybrid

The Casper Wave Hybrid was introduced in 2019. In addition to their name, both beds share the same polyfoam, blended latex, and memory foam comfort layers, as well as gel-infused ergonomic transitional layers. Each bed also has a medium-soft (4.5) feel.

Support core construction is the primary difference between the two models. Unlike the Wave, the Wave Hybrid is supported with 7-inch pocketed coils encased in high-density polyfoam. The coils give the hybrid a much more responsive feel, and the foam encasement provides better edge reinforcement to prevent excessive sinkage. Because the coils are thicker than the Wave’s foam base, the Wave Hybrid has a taller profile of 13 inches.

In terms of pricing, both the Wave and Wave Hybrid are fairly expensive – though the latter costs slightly more and both beds qualify for free White Glove delivery. When choosing between these two models, shoppers should determine whether they prefer the lower price-point of the all-foam Wave or the better support and temperature neutrality of the Wave Hybrid.

Read our complete Casper Wave Hybrid Mattress Review.

Casper Wave vs. Casper Original

The Casper Original is the company’s flagship all-foam model. The mattress is constructed with polyfoam and memory foam layers that give it a firmer and more responsive feel than the Wave, though both beds conform closely to alleviate a fair amount of pressure for lightweight and average weight sleepers. Other similarities include excellent motion isolation and no noise when bearing weight.

There are some notable differences, as well. The Casper’s base foam layer is roughly 2 inches thicker than the Wave’s. This gives the Casper better overall support, especially around the bed’s edges. On the other hand, the Wave offers better temperature neutrality and sleeps noticeably cooler than the Casper, which absorbs and traps more body heat.

The Casper’s price-point is much lower than the Wave’s – and because both beds are well-made, the former offers more value for owners. Pricing will likely play a role for shoppers choosing between the two models, but it’s important to note that only the Wave qualifies for free White Glove delivery.

Read our complete Casper Mattress Review.

Casper Wave vs. Casper Hybrid

Like the Wave Hybrid, the Casper Hybrid is a pocketed-coil version of a pre-existing Casper all-foam model. Like its namesake, the Casper Hybrid has a medium feel and features polyfoam and memory foam comfort layers. The surface is somewhat responsive but it also conforms closely to create a combination of sleeping “on” and sleeping “in” the mattress.

The Casper Hybrid’s pocketed coil layer promotes steady airflow. As a result, its temperature neutrality is on par with the Wave’s. The hybrid also isolates motion very well and produces minimal noise – though the Wave outperforms in both categories. Edge support is fair at best for both models, and each one has a reasonable expected lifespan due to its solid construction and premium materials.

The Casper Hybrid, like the Casper, is very low-priced compared to the Wave. Sleepers who prefer the deep body cradle and slow response of an all-foam bed may choose the Wave, but we consider the Casper Hybrid a better-value pick.

Read our complete Casper Hybrid Mattress Review.

Casper Wave vs. Casper Essential

While the Wave is considered Casper’s luxury all-foam mattress, the Casper Essential is the company’s budget-friendly model. The Essential, which measures 11 inches thick, features a memory foam comfort layer with a medium-firm (6) feel best suited to heavier back- and stomach-sleepers.

The Wave and Essential share some similarities, such as consistent motion isolation and fair edge support, but they perform differently in most areas. Due to its softer comfort materials, the Wave provides more pressure relief for lighter people and side sleepers than the Essential. The Wave’s thicker profile also ensures better support for larger sleepers. Additionally, the Essential has a shorter expected lifespan due to its lower-quality materials.

The Essential costs much less than the Wave, and most buyers will probably base their decision on price when choosing between these two models. However, the Wave performs better than the Essential in most areas, which may lead some shoppers to spring for the more expensive option.

Read our complete Casper Essential Mattress Review.

Casper Wave vs. Tempur-Pedic TEMPUR-Adapt

The TEMPUR-Adapt from Tempur-Pedic is very similar to the Wave in some ways. Both beds offer a medium feel and high profile, and each one is available in all-foam and hybrid designs. They also offer excellent motion isolation and pressure relief for lightweight and average weight sleepers.

One key difference between these two models is cover composition. The TEMPUR-Adapt comes with a dual-layer cover designed to regulate the surface temperature and remain cool throughout the night. Even with this added component, however, the TEMPUR-Adapt does not provide the same level of temperature neutrality as the Wave. As a result, the Wave is the better choice for hot sleepers.

The Wave and TEMPUR-Adapt are both fairly expensive, with the latter costing slightly less. Additionally, both beds qualify for free White Glove delivery within the contiguous U.S. Those who sleep very hot may feel more comfortable on the Wave, but in other performance areas these two models are fairly comparable.

Read our complete Tempur-Pedic Mattress Review.

Casper Wave vs. Loom & Leaf

Like the Wave, the Loom & Leaf by Saatva is a luxury all-foam bed. The mattress is constructed with 4.5 inches of memory foam in its comfort system, resulting in minimal responsiveness, close body-conforming, and excellent motion isolation.

One advantage of the Loom & Leaf is firmness selection. The mattress is available with either a medium (5.5) or firm (8) setting. The latter provides even support and adequate pressure relief for heavier back- and stomach-sleepers while the former is more balanced, resulting in good pressure relief for average weight individuals and side-sleepers. However, we believe the Wave is still the best option for sleepers weighing less than 130 pounds who prefer a deep, pressure-relieving cradle for their bodies.

The Loom & Leaf is considerably less expensive than the Wave, though both are considered more expensive than the average all-foam bed. Heavier people may find the Loom & Leaf’s firmer setting options more supportive, but lighter people are more likely to prefer the Wave’s gently conforming surface.

Read our complete Loom & Leaf Mattress Review.

Casper Wave

Wave Hybrid

Casper

Casper Hybrid

Casper Essential

TEMPUR-Adapt

Loom & Leaf Mattress

MATTRESS TYPE FoamHybridFoamHybridFoamFoamFoam
PRICE RANGE $2,395.00$2,695$995.00$1,195$595.00$2,199$1,499
FIRMNESS OPTION 4.54.55.55.5655.5,8
AVAILABILITY online, in-storeonline, in-storeonline, in-storeonline, in-storeonline, in-storeonline, in-storeonline
SLEEP TRIAL 100 nights100 nights100 nights100 nights100 nights90 nights120 nights
WARRANTY LENGTH 10 Year, Limited10 Year, Limited10 Year, Limited10 Year, Limited10 Year, Limited10 Year, Limited15 Year
Tap here to see more mattress stats

Nectar Mattress FAQ

  • Sleep Trial 100 nights

  • Shipping Free to contiguous U.S. and Canada

  • Warranty 10 years, non-prorated

  • Made In USA

  • Where Can I Buy the Casper Wave?

    The Casper Wave is available for purchase on the Casper website, as well as Amazon.com. The company also operates brick-and-mortar stores in 14 locations across the Northeastern U.S. A full store directory is available online.

  • Where Do They Ship?

    Casper ships free to anywhere in the contiguous U.S. Charges apply to Hawaii, Alaska and parts of Canada.

  • White Glove Delivery?

    Customers in the contiguous U.S. and Canada qualify for free White Glove delivery with Casper Wave orders. This service includes in-home assembly and old mattress removal at no extra charge.

  • Old Mattress Removal?

    Old mattress removal is included with White Glove delivery, which is free for Wave orders.

  • Full Delivery Policy

    The delivery policy for Casper Wave mattresses is as follows:

    1. Free White Glove delivery is offered for all Wave orders in the contiguous U.S. and parts of Canada. Additional fees may apply for Hawaii and Alaska. For Canadian customers, additional fees may apply for Northwest Territories, Yukon and Nunavut.
    2. White Glove delivery is offered nationwide; previously, this service was only available in select U.S. cities. White Glove Delivery includes mattress setup and packaging removal, as well as old mattress removal upon request.
  • Trial Period and Warranty Details

    Trial Period and Guarantee

    Casper offers a 100-night sleep trial for all five Casper mattress models.

    1. This trial does not require a break-in period of any kind. Owners may elect to return the mattress and receive a full refund, including shipping fees, at any point during the sleep trial.
    2. Casper will arrange for couriers to come pick up the mattress from the owner’s home, at which time it will either be recycled or donated to charity.
    3. Customers who purchase their Casper mattress from Amazon.com will also be eligible for the 100-night trial.

    Warranty

    Casper offers a 10-year non-prorated warranty:

    1. Warranty coverage kicks in on the original mattress purchase date.
    2. During the warranty coverage period, Casper will replace or repair a defective mattress. Casper will cover fees for returning a defective mattress to the company, but the owner will be required to pay fees for having a replaced or repaired mattress shipped back to them.
    3. Mattress owners must pay the difference if their defective mattress is replaced with an upgrade model.
    4. In the event that a defective mattress is repaired or replaced with the same mattress model, the original warranty coverage will continue. If the mattress is replaced with an upgrade, then a new warranty will be issued beginning on the date that the upgrade is purchased.
    5. The warranty will be voided if the owner does not provide a proper foundation to support the mattress. According to Casper, proper foundation options include the following: a foundation and modern box spring with wooden slats that are no more than 4 inches apart; a flat platform bed; or a slatted base made of wood with slats that are no more than 4 inches apart.
    6. The warranty will cover body impressions in the sleep surface measuring 1 inch or deeper despite proper use and handling. The warranty also covers physical flaws that cause mattress materials to split or crack, and manufacturing defects associated with the mattress cover.
    7. The warranty does not cover impressions measuring less than 1 inch deep. Additional defects not covered under warranty include physical damage such as burns and stains, and comfort issues that arise due to normal wear and tear or changes in the owner’s mattress preferences.
    8. The warranty is exclusively available to the original purchaser of the mattress. Anyone who purchases or acquires this mattress second-hand does so ‘as is’, and will not be eligible for warranty coverage.

Company Information

  • Customer Service

    8 out of 10 owner experiences show customers have had a positive experience with Casper, irrespective of whether or not they liked their mattress.

  • BBB Rating

    Casper Sleep currently holds an ‘A+’ rating with the Better Business Bureau.

  • Company History

    Casper was founded in 2013, and officially launched in April 2014.

  • Physical Stores

    Casper operates a total of 14 brick-and-mortar locations in Connecticut, Delaware, Massachusetts, New Jersey, New York, and Pennsylvania. A full store directory is available on Casper’s website.

  • Contact Casper

    Online form | 1-888-498-0003 | Casper.com

  • Find Casper on Social

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