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Casper Wave Hybrid Mattress Review

Written by - Brad Nehring.
Casper Wave Hybrid Mattress Review

The Bottom Line.

  • The Casper Wave Hybrid is constructed with pressure-relieving comfort layers and supportive pocketed coils.
  • All orders in contiguous U.S. qualify for free White Glove delivery.
  • Thanks to a breathable latex layer and steady airflow through the coils, the Wave Hybrid offers excellent temperature neutrality.

Save $200 on the Casper Wave Hybrid mattress.

Use this code at checkout = TUCK

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Casper Wave Hybrid Overview

Casper is a U.S.-based mattress and bedding accessory brand that’s been in business since 2013. The company currently offers five individual mattress models. This review will focus on the Casper Wave Hybrid, which debuted in 2019.

The Casper Wave, a luxury mixed-foam mattress, served as inspiration for the Wave Hybrid. Both models feature comfort layers of polyfoam, blended latex, and memory foam, along with an ergonomic transitional layer designed with supportive gel pods. Unlike the Wave, the Wave Hybrid has a support core featuring pocketed coils encased in high-density polyfoam. Altogether, the hybrid measures 13 inches thick. It is considered medium-soft in terms of its feel, which corresponds to a 5 on the 1-10 firmness scale.

Keep reading to learn more about the Casper Wave Hybrid. This review covers material construction, prices, and performance ratings based on verified owner experiences and our own product testing. We’ll also see how the Wave Hybrid stacks up against other leading mattress models and provide an overview of Casper’s shipping, return, and warranty policies.

Please note: Although the Wave and Wave Hybrid share a product page on Casper’s website, this review will exclusively focus on the hybrid model. To learn more about the all-foam mattress, please visit our Casper Wave Mattress Review.

Table of Contents

Full Video Review

Ratings Summary

Construction & Feel

Ratings Breakdown

Pricing & Discounts

Mattress Comparisons

 

Meet Our Testing Team
Brad
Brad
Charles
Charles
Elizabeth
Elizabeth
Mari
Mari
  • Sleepers who prefer deep body-conforming. The Wave Hybrid has a deep comfort system that contours closely to the sleeper’s body, resulting in a feeling of sleeping “in” – as opposed to “on” – the mattress.
  • People who weigh 230 pounds or less. Due to its medium-soft feel and deep conforming ability, the mattress is best suited for sleepers in the lightweight and average weight groups.
  • Hot sleepers. The Wave Hybrid offers excellent temperature neutrality, thanks to steady airflow through the coils and breathable, ventilated latex and memory foam comfort layers. Further, the wool-infused moisture-wicking cover helps sleepers stay cool.
  • Couples. The mattress isolates more motion transfer than many competing hybrids due to its softer surface, and its coil system is fairly quiet.

Not Recommended for...

  • Those who prefer a highly responsive feel. The Wave Hybrid’s coil system adds some responsiveness, but the mattress lacks the signature bounce of traditional innerspring models.
  • People who weigh more than 230 pounds. Those in the heavyweight group are likely to find the Wave Hybrid too soft and prone to excessive sinking.
  • Shoppers with limited budgets. The Wave Hybrid’s price-point far exceeds that of the average hybrid, making it too expensive for some.

Tuck's Video Review

Our testing crew evaluated the Casper Hybrid for pressure relief, motion isolation, and other performance factors. Check out the video below to see their findings.
 

Ratings Summary


Tuck’s testing team conducted an extensive evaluation of the Casper Wave Hybrid. Our review and rating process consists of three parts: in-house evaluation, external sleep testing, and data collection of verified owner experiences. To learn more about our review process, read our methodology here.

Our performance criteria and ratings for the bed are listed in the table below.

Mattress Performance Ratings

Criteria
Rating
Durability
Motion Isolation
Off-gassing
Pressure Relief
Temperature Neutrality
Edge Support
Noise
Sex
Durability
Motion Isolation
Off-gassing
Pressure Relief
Temperature Neutrality
Edge Support
Noise
Sex
#

Durability

The Wave Hybrid has an expected lifespan of about seven years; this is on par with the average hybrid constructed with softer comfort layers.

#

Durability

The Wave Hybrid has an expected lifespan of about seven years; this is on par with the average hybrid constructed with softer comfort layers.

#

Motion Isolation

Motion isolation is a key strength of the Wave Hybrid, which absorbs and minimizes a significant amount of transfer; this makes it a good option for couples who wake easily due to movement.

#

Motion Isolation

Motion isolation is a key strength of the Wave Hybrid, which absorbs and minimizes a significant amount of transfer; this makes it a good option for couples who wake easily due to movement.

#

Off-gassing

The Wave Hybrid emits some off-gassing odor when new, but the smells are neither excessively strong nor persistent.

#

Off-gassing

The Wave Hybrid emits some off-gassing odor when new, but the smells are neither excessively strong nor persistent.

#

Pressure Relief

The Wave Hybrid is 'Medium Soft' (4.5), making it softer than the average hybrid; it conforms closely and consistently, making it suitable for most side and back sleepers weighing 230 lbs. or less.

#

Pressure Relief

The Wave Hybrid is 'Medium Soft' (4.5), making it softer than the average hybrid; it conforms closely and consistently, making it suitable for most side and back sleepers weighing 230 lbs. or less.

#

Temperature Neutrality

The Wave Hybrid sleeps fairly cool for most, due to good air circulation through the coil layer and a moisture-wicking wool cover.

#

Temperature Neutrality

The Wave Hybrid sleeps fairly cool for most, due to good air circulation through the coil layer and a moisture-wicking wool cover.

#

Edge Support

The Wave Hybrid's pocketed coils are encased in high-density foam, which helps preserve the edges over time, but owners may notice some sinkage when sitting along the perimeter.

#

Edge Support

The Wave Hybrid's pocketed coils are encased in high-density foam, which helps preserve the edges over time, but owners may notice some sinkage when sitting along the perimeter.

#

Noise

Some squeaks and creaks may occur occasionally, but the Wave Hybrid is mostly silent.

#

Noise

Some squeaks and creaks may occur occasionally, but the Wave Hybrid is mostly silent.

#

Sex

The Wave Hybrid is less responsive than other competing hybrids; some couples may find it lacks springiness for sex.

#

Sex

The Wave Hybrid is less responsive than other competing hybrids; some couples may find it lacks springiness for sex.

As you can see, the Casper Wave Hybrid has earned favorable ratings in areas such as motion isolation, pressure relief, and temperature neutrality. For more details about these ratings, check out our full breakdown below.

Sleep Position Ratings

As part of our ratings process, we evaluated the Casper Wave Hybrid across different body types and preferred sleep positions. In addition to physical testing, we surveyed our sleep expert team and analyzed reviews from verified mattress owners and customers. Our findings are listed in the table below.

For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.

Weight Light Average Heavy
Sleep Position Less than 130 LBS 130 LBS - 230 LBS Greater than 230 LBS
Side
Back
Stomach

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How Is the Casper Wave Hybrid Constructed?

Cover

The Casper Wave Hybrid’s cover consists of panels with different materials. The top panel is a blend of polyester, wool, and rayon. Wool has natural moisture-wicking properties, and the Wave Hybrid’s cover can help sleepers stay cool. Along the side of the bed, the border panels are made from a blend of polyester, rayon, and spandex, while the bottom panel is polyester and cotton. This is the same cover found on the Casper Wave.

Unlike covers found on other Casper models, the Wave Hybrid’s cover cannot be unzipped and removed for cleaning.

Comfort Layers

Like the Wave, the Wave Hybrid features three comfort layers measuring a total of 4 inches thick. The top 1-inch layer is standard polyfoam, which is slightly more responsive than memory foam but offers comparable body-conforming. The second layer of blended latex and third layer of memory foam each measure 1.5 inches thick. Both of these layers are also ventilated to promote airflow near the surface of the bed.

All three layers create a medium-soft feel. As sleepers settle into the mattress, the foams and latex hug the body closely to form a pressure-relieving cradle.

Transitional Layer

The Wave Hybrid’s 1.5-inch transitional layer is also identical to the Wave’s, and consists of high-resiliency polyfoam infused with supportive gel pods. The polyfoam is zoned to provide gentle cradling for the sleeper’s shoulders while reinforcing the spine, lower back, and hips.

This ergonomically-friendly component ensures even support and minimal pressure build-up throughout the sleeper’s body. As a transitional layer, the polyfoam also provides a buffer to prevent sleepers from sinking through the softer comfort layers to the denser coil system.

Support Layers

The Wave Hybrid’s support core is constructed with 6-inch pocketed coils encased in high-density polyfoam, along with a 1-inch layer of base foam. The coils stabilize the entire bed to maintain even support and prevent excessive sagging, while the foam encasement reinforces the edges.

Mattress Height

The Wave Hybrid measures 13 inches thick, making it a high-profile mattress. The bed’s above-average height allows space for a deeper comfort system without sacrificing coil thickness. As a result, the hybrid conforms very closely while also providing solid overall support.

Product Name Firmness Options Thickness Support Core Components Comfort Layer Components Cover Components
Casper Wave Hybrid Medium-soft (5) 13″ 6″ Pocketed Coils
1″ HD Base Polyfoam
1″ Polyfoam
1.5″ Blended Latex
1.5″ Memory Foam
1.5″ Zoned HR Polyfoam with Gel Pods
Top panel: Polyester, Wool, and Rayon Blend
Border panels: Polyester, Rayon, and Spandex Blend
Bottom: Polyester and Cotton Blend

What Are the Firmness and Feel Like?

Compared to other hybrid models, the Wave Hybrid conforms closer to sleepers and forms a deeper, pressure-relieving cradle for their bodies. The medium-soft, 4-inch comfort system allows them to sink deeply, and this creates a feeling of sleeping “in” the mattress. Most competing hybrids provide support and conform less for a combined feeling of sleeping “in” and sleeping “on” the bed.

The Wave Hybrid is somewhat responsive due to its coil system, but much less bouncy than other innerspring and hybrid models. This allows the surface to absorb motion transfer very well.
 

Ratings Breakdown

Performance Ratings

Now, let’s take a closer look at the Wave Hybrid’s performance ratings. These ratings are based on findings from our internal and external testing teams, as well as reviews from verified mattress owners.

Durability

The Casper Wave Hybrid was introduced in 2019. Because this model is relatively new, we have not had enough time to evaluate it over the average mattress lifespan of six to eight years. Our durability rating for the Wave Hybrid is based on the bed’s materials and quality of construction, owner experiences with the mattress, and Casper’s overall reputation.

We expect the Wave Hybrid to perform for about six and a half to seven years before a replacement mattress is needed. This puts the bed on par with the average hybrid. Its thick coil and base foam system provides good overall stability. However, the Wave Hybrid’s medium-soft surface makes it more susceptible to body impressions and sinkage around the edges over time.

Most mattresses develop body impressions near the end of their lifespan, and this is particularly true for models with softer surfaces. To prevent deep impressions from forming, we recommend rotating the mattress head-to-foot every three to six months.

Motion Isolation

To evaluate motion isolation, we asked two sleep testers to lie down on the Wave Hybrid at the same time. One tester moved around while the other felt for their motion transferring across the mattress surface. The testers noted excellent motion isolation with no noticeable transfer. These findings were consistent with our external testers who share their bed with a sleep partner, as well as Wave Hybrid owners.

The Wave Hybrid is less responsive than the average hybrid, due in part to its comfort layer materials and thickness. This allows the mattress to absorb and isolate more motion transfer for couples.

Off-Gassing

Our testers noticed some off-gassing when unboxing the Wave Hybrid, but the odors were not particularly strong. When they re-evaluated the mattress several days later, they found the smells had mostly dissipated. We do not expect owners to experience long-term off-gassing issues with the Wave Hybrid.

All mattresses emit off-gassing odor when new, especially models with polyfoam and/or memory foam layers. All-foam mattresses tend to trap odor due to their solid-foam support cores. Hybrids, on the other hand, air out smells rather quickly due to steady circulation through their coil layers.

Pressure Relief

Our testers evaluated the Wave Hybrid for pressure relief by lying on a sensory pad that tracks pressure build-up in sensitive areas of the body, such as the shoulders, lower back, and hips. They also checked for added or reduced pressure when lying in different positions.

We found that the Wave Hybrid provides excellent pressure relief across all weight groups and positions. The comfort materials provide ample shoulder for side sleepers beneath the shoulders, while the ergonomic transitional layer supports the lower half of their bodies. This results in even spinal alignment and no added pressure for lightweight and average weight side sleepers. Heavier side-sleepers felt some pressure, but received adequate overall support from the bed.

Back- and stomach-sleepers weighing 230 pounds or less also experienced consistent pressure relief. The comfort layers conform closely but the coils keep sleepers on an even plane, resulting in strong support and even weight distribution to prevent pressure from building up around the neck, shoulders, and lower back.

Temperature Neutrality

Our testers found the Casper Hybrid offers excellent temperature neutrality, even when compared to other hybrids. There are several reasons why the mattress performed so well in this category. For one, the ventilated latex and memory foam layers promote steady airflow throughout the comfort system, which helps cool off the surface.

Good air circulation through the coils also plays a major role in keeping the bed at a comfortable temperature. Another factor is the wool-infused cover, which wicks away moisture from sleepers to help them stay dry throughout the night.

Edge Support

To evaluate edge support, we asked testers in different weight groups to sit along the perimeter of the Wave Hybrid, as owners might do when getting in and out of bed. All of the testers noticed deep sinkage, which can be attributed to the bed’s medium-soft feel and thick comfort system. Comparatively, other hybrids we’ve tested offer stronger edge support with less sinkage.

Testers also evaluated the bed by lying near the edges to check for feelings of “roll-off.” They found the edges felt more stable for sleeping than sitting. That said, our heavier testers felt less secure than lighter testers. Overall, the Wave Hybrid offers good edge support, but many competing hybrids have a sturdier perimeter.

Noise

During our assessments for the Wave Hybrid, the testers noticed the mattress did not produce any noise. This was consistent with owner experiences and findings from our external testers.

The coils may be more prone to squeaking and creaking as the mattress gets older, but we don’t expect the Wave Hybrid to cause major sleep disruptions. This factor, along with the bed’s excellent motion isolation, makes the hybrid very suitable for people who awaken easily due to their sleep partner’s movements.

Sex

The Wave Hybrid does not offer the same level of responsiveness as other hybrid and innerspring models with shorter comfort layers. As a result, the Wave Hybrid lacks the springiness that many couples prefer for sex. The closely conforming comfort layers also cause bodies to sink deeply into the mattress during sex, which prevents couples from utilizing the entire surface of the bed.

One benefit of the Wave Hybrid’s close body-conforming is good traction during sex. However, its lack of responsiveness means the mattress will not be bouncy enough for some couples.

Sleeper Ratings

The ideal firmness and thickness settings for a mattress largely depend on a sleeper’s body weight, shape, and preferred sleep position. In order to better inform our readers and avoid subjectivity in our review, the Tuck team evaluated the bed with sleep testers of varying body types and position preferences.

Lightweight Sleepers – Less than 130 lbs.

Our lightweight sleep testers found the Wave Hybrid very comfortable across all sleep positions. For side-sleepers, the comfort materials conform closely to cushion the shoulders while the ergonomic transitional layer provides enhanced support to the spine and hips, resulting in even spinal alignment and no added pressure. Back- and stomach-sleepers weighing less than 130 pounds also experienced even alignment and weight distribution with very little sagging.

Sleepers in this weight group tend to prefer softer mattresses like the Wave Hybrid because the comfort layers conform closer and sink more deeply beneath their bodies, which creates a pressure-relieving cradle. Firmer beds require more weight to conform closely, and uneven support is the result for many lightweight sleepers.

Average Weight Sleepers – 130 to 230 lbs.

Our testers weighing between 130 and 230 pounds also enjoyed the Wave Hybrid. This was particularly true for side-sleepers, who found the bed’s comfort and transitional layers offered a balance of pressure relief and support. The ergonomic transitional layer also ensures back- and stomach-sleepers in this weight group don’t sink too deeply, which can cause pressure to build.

Medium-soft to medium-firm settings are usually optimal for average weight sleepers. The mattress maintains an even plane without sagging or sinking too much, but the comfort materials conform closely enough to target pressure-sensitive areas of the body.

Heavyweight Sleepers – More than 230 lbs.

As we expected, our heavier sleep testers did not find the Wave Hybrid as comfortable or supportive as lightweight and average weight testers. Testers weighing more than 230 pounds experienced deep sinking due to the bed’s medium-soft feel and thick comfort layers. This allowed side-sleepers to receive adequate cushioning for their shoulders, but back- and stomach-sleepers reported added pressure in the neck, shoulders, lower back, and hips.

Heavyweight sleepers typically prefer medium-firm to firm mattress settings with surfaces that sink less and provide stronger support. Softer mattresses like the Wave Hybrid often conform too closely and sink excessively.

Pricing and Discounts

  • Twin $1,545
  • Twin XL $1,645
  • Full $2,345
  • Queen $2,495
  • King $2,895
  • Cal King $2,895

Save $200 on the Casper Hybrid mattress.

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How Does the Casper Wave Hybrid Compare to Other Beds?


We urge mattress shoppers to compare different brands and models in order to find the bed that works best for them. In this next section, we’ll see how the Wave Hybrid compares to other Casper models and a few leading hybrid mattresses from competing brands.

Casper Wave Hybrid vs. Casper Wave

The Casper Wave served as inspiration for the Casper Hybrid. Both beds have a medium-soft feel, and contain the same components in their comfort and ergonomic transitional layers. This results in a deep, pressure-relieving cradle for the sleeper’s body and limited responsiveness. Both beds also offer excellent motion isolation.

While the Wave Hybrid has a pocketed coil support core, the Wave instead features 5.5 inches of high-density polyfoam. Due to this shorter base layer, the Wave offers less overall support. Additionally, the Wave Hybrid offers better airflow to keep the interior of the mattress cool. The Wave offers very good temperature neutrality for an all-foam bed, but the Wave Hybrid is still better for hot sleepers.

The Wave is slightly less expensive than the Wave Hybrid, but both mattresses are fairly pricey and each one qualifies for free White Glove delivery. For many customers, their choice will come down to whether they prefer the lower-priced all-foam Wave or the Wave Hybrid, which provides more support and better temperature neutrality.

Read our complete Casper Wave Mattress Review.

Casper Wave Hybrid vs. Casper Original

The Casper Original is Casper’s flagship all-foam mattress. Constructed with polyfoam and memory foam comfort layers, the bed’s medium (5) feel offers a good balance of body-conforming and support. The mattress is more responsive than the Wave Hybrid, but does not provide the same pressure-relieving cradle for the sleeper’s body.

Temperature neutrality is another key difference. The Casper Original’s solid foam base does not promote as much airflow as the Wave Hybrid’s coil layer, resulting in better cooling for the latter and more body heat absorption for the former. The two beds are fairly similar in other areas. Like the Wave Hybrid, the Casper Original provides good edge support due to its thicker-than-average base and isolates motion transfer very well.
The Casper Original has a much lower price-point, making it the better-value pick, but the Wave Hybrid is more suitable for hot sleepers, lightweight individuals, and those who prefer a deep cradle for their bodies. It’s also worth noting that only the Wave Hybrid qualifies for free White Glove delivery.

Read our complete Casper Mattress Review.

Casper Wave Hybrid vs. Casper Hybrid

Like the Wave Hybrid, the Casper Hybrid is a pocketed-coil model inspired by one of Casper’s all-foam beds – in this case, the Casper Original. The Casper Hybrid has polyfoam and memory foam comfort layers, along with a coil system encased in high-density foam. This model is more responsive than the Casper Hybrid, and creates a combined feeling of sleeping “on” and sleeping “in” the mattress, rather than the deep body cradle of the Wave Hybrid.

Both beds promote steady airflow to remain cool and temperature-neutral, and each mattress offers better-than-average motion isolation for a hybrid model. The Casper Hybrid is also susceptible to deep sinkage along the perimeter despite its foam-reinforced coil layer, though edge support is slightly better for the Wave Hybrid.

For many shoppers, choosing between these two beds will come down to price-point, as the Casper Hybrid is much more affordable. However, sleepers seeking a hybrid model that conforms very closely to alleviate pressure may opt for the more expensive Wave Hybrid.

Read our complete Casper Hybrid Mattress Review.

Casper Wave Hybrid vs. Casper Essential

The Casper Essential is advertised as Casper’s budget-friendly all-foam mattress. Like the Wave Hybrid, the Essential isolates motion transfer very well due to its memory foam comfort layer, and its noise potential is low.

The Essential has an 11-inch profile and a medium-firm (6) feel. The bed’s surface does not provide the much shoulder cushioning, making the Wave Hybrid better for side sleepers. And while the Essential sleeps relatively cool compared to other all-foam models, the Wave Hybrid still offers much better temperature neutrality due to its breathable latex layer and stronger airflow.

One notable advantage of the Essential is its price-point, which is low even compared to other all-foam mattresses. While this factor may entice budget-minded shoppers, the Wave Hybrid tested better across almost every performance category.

Read our complete Casper Essential Mattress Review.

Casper Wave Hybrid vs. Brooklyn Bedding Aurora

The Brooklyn Bedding Aurora is a luxury hybrid with a thick profile and a strong, pocketed-coil support system. Unlike the Wave Hybrid, which is only offered with a medium-soft feel, the Aurora is available in soft (3.5), medium (5.5), or firm (7.5) settings. This selection ensures most sleepers can find an Aurora model that offers the right combination of pressure relief and support, regardless of their body weight or sleep position.

The Wave Hybrid and the Aurora both excel at temperature neutrality, due in part to their cover composition. While the Wave Hybrid’s wool-blend cover and ventilated comfort layers contribute to its exceptional cooling, the Aurora’s cover is infused with phase-change material that helps the surface maintain a cool setting. In terms of edge support, the Aurora offers better reinforcement due to its thicker coil system.

The Aurora costs less than the Wave Hybrid, but both are considered high-priced compared to other hybrids. However, only the Casper Hybrid is available with free White Glove delivery.

Read our complete Brooklyn Bedding Aurora Mattress Review.

Casper Wave Hybrid vs. DreamCloud

The DreamCloud is a luxury hybrid measuring 15 inches thick, giving it an even higher profile than the Wave Hybrid. The DreamCloud consists of a quilted Euro-top cover and gel memory foam comfort layer, along with 8-inch pocketed coils placed between polyfoam transitional and base layers. Like the Wave Hybrid, the DreamCloud’s above-average height allows plenty of space for a deep comfort system without sacrificing support core thickness.

In terms of feel, the DreamCloud is a medium-firm (6.5) and does not conform nearly as much as the Wave Hybrid. This results in a combined feeling of sleeping “on” and sleeping “in” the mattress. The DreamCloud is also more responsive than the Wave Hybrid, meaning it offers more bounce for sex but isolates less motion transfer.

The DreamCloud is very affordable compared to other luxury models like the Wave Hybrid. Additionally, DreamCloud shoppers receive a 365-night sleep trial and a lifetime warranty. However, we recommend the Wave Hybrid for sleepers who prefer a softer feel and closer body-conforming.

Read our complete DreamCloud Mattress Review.

Casper Wave Hybrid vs. Purple Hybrid Premier

The Purple Hybrid Premier is constructed with the Smart Grid comfort layer, a proprietary elastic-polymer material that conforms to the sleeper’s body while remaining fairly responsive. The Smart Grid also sleeps very cool. This component, combined with strong airflow through the pocketed coil layer, puts the Hybrid Premier on par with the Wave Hybrid in terms of temperature neutrality.

Due to the Smart Grid’s responsive feel, the Hybrid Premier offers good springiness for sex, but the mattress also isolates less motion transfer than the Wave Hybrid. One advantage of the Hybrid Premier is two firmness and thickness options. Customers can choose between a 13-inch medium-soft setting, which is very comparable to the Wave Hybrid’s feel, or a 12-inch medium setting that provides better support for back- and stomach-sleepers weighing more than 130 pounds.

The 13-inch Hybrid Premier is more expensive than the Wave Hybrid, whereas the 12-inch Hybrid Premier costs less. Since all of these models have above-average price-points, customers should choose their mattress based on preferences for motion isolation, sex, and overall responsiveness.

Read our complete Purple Hybrid Premier Mattress Review.

Wave Hybrid

Casper Wave

Casper

Casper Hybrid

Casper Essential

Brooklyn Aurora

DreamCloud Mattress

Hybrid Premier

MATTRESS TYPE HybridFoamFoamHybridFoamHybridHybridHybrid
PRICE RANGE $2,695$2,395.00$995.00$1,195$595.00$1,699.00$1,199$2,199
FIRMNESS OPTION 4.54.55.55.563.5,5.5,7.56.54.5,5.5
AVAILABILITY online, in-storeonline, in-storeonline, in-storeonline, in-storeonline, in-storeonlineOnlineonline, in-store
SLEEP TRIAL 100 nights100 nights100 nights100 nights100 nights120 nights365 nights101 nights
WARRANTY LENGTH 10 Year, Limited10 Year, Limited10 Year, Limited10 Year, Limited10 Year, Limited10 YearLifetime11 year
Tap here to see more mattress stats

Casper Wave Hybrid FAQ

  • Sleep Trial 100 nights

  • Shipping Free to contiguous U.S. and Canada

  • Warranty 10 years, non-prorated

  • Made In USA

  • Where Can I Buy the Casper Wave Hybrid?

    The Casper Wave Hybrid is available for purchase on the Casper website – but unlike other Casper models, it is not currently sold on Amazon.com. The company also operates brick-and-mortar stores in 14 locations across the Northeastern U.S. A full store directory is available online.

  • Where Do They Ship?

    Casper ships free to anywhere in the contiguous U.S. Charges apply to Hawaii, Alaska and parts of Canada.

  • White Glove Delivery?

    Customers in the contiguous U.S. and Canada qualify for free White Glove delivery with Casper Wave Hybrid orders. This service includes in-home assembly and old mattress removal at no extra charge.

  • Old Mattress Removal?

    Old mattress removal is included with White Glove delivery, which is free for Wave Hybrid orders.

  • Full Delivery Policy

    The delivery policy for Casper Wave Hybrid mattresses is as follows:

    1. Free White Glove delivery is offered for all Wave orders in the contiguous U.S. and parts of Canada. Additional fees may apply for Hawaii and Alaska. For Canadian customers, additional fees may apply for Northwest Territories, Yukon and Nunavut.
    2. White Glove delivery is offered nationwide; previously, this service was only available in select U.S. cities. White Glove Delivery includes mattress setup and packaging removal, as well as old mattress removal upon request.
  • Trial Period and Warranty Details

    Trial Period and Guarantee

    Casper offers a 100-night sleep trial for all five Casper mattress models.

    1. This trial does not require a break-in period of any kind. Owners may elect to return the mattress and receive a full refund, including shipping fees, at any point during the sleep trial.
    2. Casper will arrange for couriers to come pick up the mattress from the owner’s home, at which time it will either be recycled or donated to charity.

    Warranty

    Casper offers a 10-year non-prorated warranty:

    1. Warranty coverage kicks in on the original mattress purchase date.
    2. During the warranty coverage period, Casper will replace or repair a defective mattress. Casper will cover fees for returning a defective mattress to the company, but the owner will be required to pay fees for having a replaced or repaired mattress shipped back to them.
    3. Mattress owners must pay the difference if their defective mattress is replaced with an upgrade model.
    4. In the event that a defective mattress is repaired or replaced with the same mattress model, the original warranty coverage will continue. If the mattress is replaced with an upgrade, then a new warranty will be issued beginning on the date that the upgrade is purchased.
    5. The warranty will be voided if the owner does not provide a proper foundation to support the mattress. According to Casper, proper foundation options include the following: a foundation and modern box spring with wooden slats that are no more than 4 inches apart; a flat platform bed; or a slatted base made of wood with slats that are no more than 4 inches apart.
    6. The warranty will cover body impressions in the sleep surface measuring 1 inch or deeper despite proper use and handling. The warranty also covers physical flaws that cause mattress materials to split or crack, and manufacturing defects associated with the mattress cover.
    7. The warranty does not cover impressions measuring less than 1 inch deep. Additional defects not covered under warranty include physical damage such as burns and stains, and comfort issues that arise due to normal wear and tear or changes in the owner’s mattress preferences.
    8. The warranty is exclusively available to the original purchaser of the mattress. Anyone who purchases or acquires this mattress second-hand does so ‘as is’, and will not be eligible for warranty coverage.

Company Information

  • Customer Service

    8 out of 10 owner experiences show customers have had a positive experience with Casper, irrespective of whether or not they liked their mattress.

  • BBB Rating

    Casper Sleep currently holds an ‘A+’ rating with the Better Business Bureau

  • Company History

    Casper was founded in 2013, and officially launched in April 2014.

  • Physical Stores

    Casper operates a total of 14 brick-and-mortar locations in Connecticut, Delaware, Massachusetts, New Jersey, New York, and Pennsylvania. A full store directory is available on Casper’s website.

  • Contact Casper

    Online form | 1-888-498-0003 | Casper.com

  • Find Casper on Social

A