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Casper was founded in 2013. The brand’s flagship mattress model, the Casper, features a mixed memory foam and polyfoam comfort system, and a high-density polyfoam support core.
Purple was founded in 2015 and began selling mattresses in 2016. The company’s flagship model has a comfort layer with a top layer of buckling column gel and a bottom layer of polyfoam, as well as a support core made of high-density polyfoam.
Please note that Casper now offers the Casper Wave, a mattress designed with layers of polyfoam, memory foam, and latex in the comfort system. Because this model is relatively new, it will not be included in this product comparison; only the flagship mattresses of both companies will be discussed.
Both the Casper and Purple mattresses have received average to above-average customer ratings on Tuck.com, but each model has unique characteristics, benefits, and drawbacks. This page will compare both mattresses in terms of construction, performance, and price, as well as the customer policies and reputations of each company.
Pros of the Casper mattress include:
Pros of the Purple mattress include:
You might not be suited for the Casper mattress if:
You might not be suited for the Purple mattress if:
This table features a size-by-size price comparison for the Casper and Purple mattresses. Please note that Purple mattresses are not sold in Twin- or Full-size designs.
|Mattress Model||Twin||Twin XL||Full||Queen||King||California King|
The table below examines the individual components and dimensions of the Casper and Purple mattresses.
|Product Name||Firmness Rating||Thickness||Weight (Queen Size)||Support Core Components||Comfort Layer Components||Cover Components|
|Casper||6 (Medium Firm)||9 1/2″||83 lbs||5″ 1.8 PCF Polyfoam||1.5″ Polyfoam|
1.5″ 4 PCF Memory Foam
1.5″ 2.5 PCF Polyfoam
|100% Polyester Top with Polyester Blend Side and Bottom Panels|
|Purple||6.5 (Medium Firm)||9 1/2″||110 lbs||3.5″ 1.8 PCF Polyfoam||2″ Buckling Column Gel|
4″ 2 PCF Polyfoam
4% Lycra® spandex
The next four tables compare Casper and Purple in terms of shipping and delivery policies, sleep trials, warranty terms, and customer service.
|Delivery fee||No charge for standard deliveries||No charge for standard deliveries in the continental U.S.; additional fees for customers in Alaska, Hawaii, and Canada|
|Where do they deliver?||United States, Canada, United Kingdom, Germany, Austria, and Switzerland||United States and Canada|
|How is the mattress shipped?||Compressed and vacuum-sealed in a box||Compressed, vacuum-sealed, and shipped in a vinyl tube|
|Shipping box weight||44 to 110 pounds||Not disclosed|
|Estimated delivery time (from original order)||2 to 7 business days||2 to 7 business days|
|Online availability||Casper.com, Amazon.com||Purple.com, Amazon.com|
|Amazon.com customer rating||4.3 (891 reviews)||4.3 (505 reviews)|
|Brick-and-mortar availability||Casper has a brick-and-mortar showroom in Toronto; these mattresses are also available in West Elm stores nationwide.||Purple does not operate any brick-and-mortar locations|
|Courier used for delivery||UPS Ground||UPS and FedEx|
|White Glove delivery?|
For an extra fee, some mattress sellers provide in-home assembly and packaging waste disposal
|White Glove delivery is offered to customers across the United States, though it is unavailable for certain zip codes. White Glove services include same-day delivery and mattress assembly within a two-hour window. The cost of Casper’s White Glove delivery will vary by location; most customers pay roughly $100 for this service.||Purple does not offer White Glove delivery|
|Old mattress removal?|
For an extra fee, some mattress sellers will remove a customer’s old mattress during the delivery and transport it to a recycling facility or donation center
|Casper offers old mattress removal to customers in the following states: California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Maryland, Massachusetts, Montana, New Hampshire, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Virginia, Washington, and Wyoming. This service costs $50 on top of the charges for White Glove delivery.||Purple does not offer old mattress removal|
This table compared the sleep trials for both companies.
|Sleep trial length|
Most sleep trials last at least 60 nights
|100 nights||100 nights|
|Mandatory break-in period?|
Some mattress sellers require mattress buyers to test out their mattress for a certain length of time before they can return or exchange it
Some mattress companies require mattress owners to pay transportation and handling fees associated with their mattress return
|None; Casper provides a pre-paid shipping label with each mattress delivery, and customers will not be responsible for any shipping/handling costs.||None; Purple will send personnel to pick up the mattress from the owner’s residence and transport it to a recycling facility or donation center for no extra charge.|
Some mattress sellers allow customers to exchange their mattress for a different model or firmness during the sleep trial
|Yes||Yes; one exchange is allowed during the sleep trial.|
|Sleep trial available for Amazon.com customers?|
In some cases, Amazon.com customers and others who do not buy their mattress directly from the brand will not qualify for the company’s sleep trial
|No; Casper mattresses purchased on Amazon.com qualify for that website’s standard 30-night mattress sleep trial.||No; Purple mattresses purchased on Amazon.com qualify for that website’s standard 30-night mattress sleep trial.|
The third table looks at the warranty terms and coverage periods for Casper and Purple mattresses.
|Warranty length||10 years||10 years|
During nonprorated periods, mattress owners can have their defective mattress replaced without paying a percentage of the original product price
|Full nonprorated||Full nonprorated|
In most cases, prorated costs of replacing a mattress are calculated by multiplying a percentage of the original product price by the number of years of ownership
Some mattress companies hold owners responsible for paying shipping and handling fees associated with repairing or replacing a defective mattress
|Owners are responsible for shipping and handling charges associated with mattress repairs or replacements.||Owners are responsible for shipping and handling charges associated with mattress repairs or replacements.|
In many cases, a mattress seller will void an owner’s warranty if an adequate foundation is not used to support the mattress
|‘A firm, solid-surface, on a bed base that is structurally capable of supporting the weight of the Mattress and user(s)’.||‘A firm, flat, solid-surface, non-spring foundation (whether non-moving type or adjustable type) sufficiently strong to remain flat and firm under the weight of the mattress and its users… A sufficient frame on which the foundation rests must provide sturdy support for both the mattress and foundation and in the case of a queen or larger must have 5 or more legs including a center support’.|
Most mattress sellers will only repair or replace indented mattresses if the sagging reaches a certain depth
The last table features customer service ratings and contact information for Casper and Purple.
|Customer service rating (1-10)|
This number is based on Tuck data
|Better Business Bureau Rating||A+||A|
|Online customer chat?||Yes||Yes|
|Phone number||1-888-498-0003 (calls and texting)||1-888-848-8456 (calls only)|
|Phone availability||Monday to Friday: 9am to 9pm EST|
Saturday to Sunday: 10am to 6pm EST
|Monday to Friday: 8am to 7pm MST|
Saturday: 10am to 4pm MST
|Company email address||Online email form||[email protected]|
|Social media||Facebook |
This table compares Casper and Purple mattresses in terms of durability, pressure relief, motion isolation, and other performance metrics.
|Category||Criteria||Casper Rating||Purple Rating||What Users Say|
|Customer Satisfaction||Based on data collection, this is an overall customer sentiment regarding the Casper and Y mattresses.||72%||78%||Casper mattresses earned a customer rating that is on par with the rating for all memory foam mattresses (72.5%), while Purple received an above-average customer rating of 78%.|
|Durability||The average mattress will perform for at least seven years before it needs to be replaced||Good||Good||Casper and Purple owners claim these mattresses exhibit minimal indentations and degradation, but both brands are relatively new and their long-term performance has not been accurately evaluated.|
|Motion Isolation||Foam-based mattresses are designed to minimize motion and isolate it from other areas of the sleep surface, which can cut down on nighttime disruptions.||Fair||Excellent||Casper mattresses isolate some motion, but not as much as other memory foam models; Purple mattresses, on the other hand, have received high marks for motion isolation from owners.|
|Sex||Foam-based mattresses are less responsive by design, and may not be as suitable for sex as innerspring or hybrid models.||Fair||Fair||Neither the Casper nor the Purple are particularly responsive, and customers say they are not as good for sex as other mattress types.|
|Conforming||Foam-based mattresses conform closely to sleeper’s bodies, which can help align the spine, target pressure points, and alleviate back pain||Good||Good||Casper and Purple earn the same rating for conforming: owners attest to some conforming, but those with back pain or inordinate amounts of pressure experience minimal relief.|
|Temperature Neutrality||Foam retains more body heat than other materials, and foam mattress owners often ‘sleep hot’ as a result.||Fair||Good||The Purple mattress sleeps cooler than the Casper, according to our customer feedback.|
|Off-gassing||Some mattresses emit particles when they are unpackaged, accompanied by unpleasant ‘off-gassing’ smells that can last for days.||Fair||Fair||Both the Casper and the Purple emit some off-gassing smells, but no more than similar mattress models; the smells usually dissipate within a day or two.|
|Edge Support||Because of their construction, foam-based mattresses often provide little to no edge support and may sink prematurely in areas of the bed where people tend to sit.||Fair||Poor||The Casper offers minimal edge support, but Purple owners complain of weak edge support and premature sinkage at the edges where people sit.|
|Noise||Foam-based mattresses create little to no noise, due to their lack of springs, coils, and other metal components||Excellent||Excellent||According to owners, both the Casper and the Purple are virtually silent.|
|Ease of Moving and Rotating||All mattresses are relatively heavy when it comes to moving and rotating, but some are heavier and more unwieldy than others.||Very Good||Fair||The Casper has a below-average weight, and is relatively easy to move and rotate; the Purple is much heavier by comparison.|
The next table looks at the ratings each mattress has received from sleepers with different weights and position preferences.
|Sleeper Position||Sleeper Weight||Casper||Purple|
|Side||130 lbs or less||Very Good||Fair|
|130 lbs to 230 lbs||Good||Good|
|230 lbs or more||Fair||Good|
|Back||130 lbs or less||Good||Very Good|
|130 lbs to 230 lbs||Good||Fair|
|230 lbs or more||Good||Good|
|Stomach||130 lbs or less||Good||Fair|
|130 lbs to 230 lbs||Good||Good|
|230 lbs or more||Fair||Fair|
Casper’s mixed memory foam and polyfoam mattress that has earned a 72% customer satisfaction rating. To read more about this model, please visit our Casper Mattress Review page
The Purple mattress is designed with a buckling column gel and polyfoam comfort system, and has received a customer satisfaction rating of 78%. To read more about this model, please visit our Purple Mattress Review page.
Choosing the right mattress for you can be a difficult decision. Tuck.com strives to help mattress shoppers evaluate different models and decide which product best meets their needs and preferences. To learn more about how we compare products, please visit our Mattress Methodology page.
reviews based from sources
BBB Rating =
Mattress Specs and Company Info
|Brand + Model||Customer Satisfaction Rating||Price (Queen)||Mattress Type||Availability||Height + Weight||Firmness||Sleep Trial||Warranty||Add to Compare|
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