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Casper Sleep was founded in 2013, and the company began selling mattresses in 2014. Casper currently sells three mattress models. The Casper and The Essential feature memory foam comfort systems, while The Wave has memory foam and blended latex in the comfort layer.
Lull was launched in 2015. The company offers one mattress model, which is constructed with a dual-layer memory foam comfort system and a polyfoam support core.
Both companies have earned average to above-average customer satisfaction ratings. This page will compare Casper and Lull in regards to pricing, mattress construction, and model performance, as well as the delivery, return, and warranty policies for both brands.
Pros of Casper mattresses include:
Pros of the Lull mattress include:
You might not be suited for a Casper mattress if:
You might not be suited for the Lull mattress if:
The first table lists prices for all current Casper and Lull mattress models in each available size.
|Mattress Brand||Mattress Model||Twin||Twin XL||Full||Queen||King||California King|
Next, let’s compare Casper and Lull mattresses based on material construction and model specifications. A full breakdown is found in the table below.
|Mattress Brand||Mattress Model||Firmness||Thickness||Weight (Queen)||Support Core Components||Comfort Layer Components||Cover Components|
|Casper||Essential||7.5 (Firm)||8 1/2″||63 lbs||HD Polyfoam||Polyfoam|
|Unspecified Knit Fabric|
|Casper||5 (Medium)||10″||71 lbs||5″ 1.8 PCF Polyfoam||1 1/2″ Polyfoam|
1 1/2″ 4 PCF Memory Foam
1 1/2″ 2.5 PCF Polyfoam
|100% Polyester (Top Panel)|
Polyester Blend (Bottom and Side Panels)
|The Wave||4.5 (Medium Soft)||11 1/2″||109 lbs||5 1/2″ HD Polyfoam||1″ Polyfoam|
1 1/2″ Blended Latex
1 1/2″ Memory Foam
1 1/2″ HR Polyfoam
|Lull||Lull Mattress||6 (Medium Firm)||10″||69 lbs||7″ HD Polyfoam||1 1/2″ Gel Memory Foam|
1 1/2″ Memory Foam
|Polyester and Rayon Blend|
The next four tables look at the various customer policies of Casper and Lull. First, let’s compare the shipping and delivery policies for both brands.
|Delivery fee||Shipping to the U.S. and Canada is free||Shipping is free for customers in the contiguous U.S.; customers in Alaska and Hawaii will be subsidized for their delivery costs, but additional charges will apply|
|Where do they deliver?||All 50 states and Canada||All 50 states|
|How is the mattress shipped?||Compressed, vacuum-sealed, and shipped in a box||Compressed and shipped in a box|
|Estimated delivery time (from original order)||2 to 5 business days||1 to 4 business days|
Amazon.com (The Casper only)
|Amazon.com customer rating||The Casper has a current rating of 4.1; the other two Casper mattresses are not currently sold on Amazon.com||4.1; please note that the Amazon.com page incorrectly states that the Lull Mattress has three layers of memory foam|
|Brick-and-mortar availability||Casper operates brick-and-mortar stores in:|
San Francisco, CA
Costa Mesa, CA
West Palm Beach, FL
Chestnut Hill, MA
Short Hills, NJ
New York, NY
White Plains, NY
Huntington Station, NY
King of Prussia, PA
|Lull does not operate any brick-and-mortar locations, and the Lull Mattress is not sold in any other stores|
|Courier used for delivery||UPS Ground||FedEx|
|White Glove delivery?|
For an extra fee, some mattress sellers provide in-home assembly and packaging waste disposal
|White Glove delivery is available anywhere in the U.S.; this includes in-home mattress assembly and packaging waste disposal||Lull does not offer White Glove delivery|
|Old mattress removal?|
For an extra fee, some mattress sellers will remove a customer’s old mattress during the delivery and transport it to a recycling facility or donation center
|Old mattress removal is available with White Glove deliveries for an additional charge||Lull does not offer old mattress removal|
The second table takes a closer look at the Casper and Lull mattress sleep trials and return policies.
|Sleep trial length|
Most sleep trials last at least 60 nights
|100 nights||100 nights|
|Mandatory break-in period?|
Some mattress sellers require mattress buyers to test out their mattress for a certain length of time before they can return or exchange it
Some mattress companies require mattress owners to pay transportation and handling fees associated with their mattress return
|Casper will cover all shipping and handling charges, and arrange for a courier to pick up the mattress||Lull will cover all shipping and handling charges, and arrange for a courier to pick up the mattress|
Some mattress sellers allow customers to exchange their mattress for a different model or firmness during the sleep trial
|No exchanges are offered at this time||Exchanges are offered, but completing a mattress exchange will end the sleep trial regardless of how many nights have elapsed|
|Sleep trial available for Amazon.com customers?|
In some cases, Amazon.com customers and others who do not buy their mattress directly from the brand will not qualify for the company’s sleep trial
|Yes; Amazon.com customers are eligible for Casper’s 100-night sleep trial||Yes; Amazon.com customers are eligible for Lull’s 100-night sleep trial|
Warranties are important considerations for mattress buyers. The third table explores coverage length and options for the Casper and Lull product warranties.
|Warranty length||10 years||10 years|
During nonprorated periods, mattress owners can have their defective mattress replaced without paying a percentage of the original product price
|10 years||10 years|
In most cases, prorated costs of replacing a mattress are calculated by multiplying a percentage of the original product price by the number of years of ownership
|None; this warranty is entirely nonprorated||None; this warranty is entirely nonprorated|
Some mattress companies hold owners responsible for paying shipping and handling fees associated with repairing or replacing a defective mattress
|Owners are required to cover transportation costs for receiving repaired or replaced mattresses; Casper will cover shipping and handling costs to the company facility||Lull will cover transportation costs for mattress repairs and replacements|
In many cases, a mattress seller will void an owner’s warranty if an adequate foundation is not used to support the mattress
|Proper foundations include: a foundation and modern box spring with wooden slats that are no more than 4″ apart; a flat platform bed; and a slatted base made of wood with slats that are no more than 4″ apart||A proper ‘bed, bed base, or foundation’ is required|
Most mattress sellers will only repair or replace indented mattresses if the sagging reaches a certain depth
Lastly, let’s look at the customer service and overall reputation of Casper and Lull.
|Customer service rating (1-10)|
This number is based on Tuck data
|Better Business Bureau Rating||A+||A+|
|Online customer chat?||Yes||Yes|
|Phone number||1-888-498-0003 (Calls and texting available)||1-800-301-5845|
|Company email address||Online form||Online form|
Now let’s compare Casper and Lull mattresses based on performance criteria like durability, motion isolation, noise potential, and edge support. All ratings are generated from authentic customer and owner experiences.
|Category||Criteria||Casper Rating||Lull Rating||What Users Say|
|Customer Satisfaction||Based on data collection, this is an overall customer sentiment regarding the X and Y mattresses.||74% (The Wave)|
72% (The Casper)
69% (The Essential)
|71%||The Casper has a satisfaction rating that is on par with the average rating for all memory foam models (72.5%).|
|Durability||The average mattress will perform for at least seven years before it needs to be replaced||Fair (all models)||Fair||While durability appears to be good for Casper and Lull models, both brands have been in business for a limited amount of time and the mattresses have not been assessed for long-term performance.|
|Motion Isolation||Foam-based mattresses are designed to minimize motion and isolate it from other areas of the sleep surface, which can cut down on nighttime disruptions.||Very Good (all models)||Very Good||Motion isolation is a key strength of all three Casper models, as well as the Lull Mattress.|
|Sex||Foam-based mattresses are less responsive by design, and may not be as suitable for sex as innerspring or hybrid models.||Fair (The Essential)|
Good (The Casper and The Wave)
|Fair||The Casper and The Wave are bouncier than most foam-based mattresses, but The Essential and the Lull Mattress may not be responsive enough for some couples.|
|Conforming||Foam-based mattresses conform closely to sleeper’s bodies, which can help align the spine, target pressure points, and alleviate back pain||Fair (The Essential)|
Very Good (The Casper and The Wave)
|Good||The Essential provides minimal conforming and pressure relief, but The Casper and The Wave conform quite closely and can alleviate aches and pains to a significant extent. The Lull Mattress offers good conforming and pressure relief.|
|Temperature Neutrality||Foam retains more body heat than other materials, and foam mattress owners often ‘sleep hot’ as a result.||Good (The Essential)|
Very Good (The Casper and The Wave)
|Fair||The Lull Mattress can be a heat trap, according to owners, but the three Casper models retain minimal body heat and sleep fairly cool as a result.|
|Off-gassing||Some mattresses emit particles when they are unpackaged, accompanied by unpleasant ‘off-gassing’ smells that can last for days.||Fair (The Casper and The Essential)|
Good (The Wave)
|Fair||Odor potential is a common complaint among those who own The Casper, The Essential, or the Lull Mattress, but The Wave emits very little odor.|
|Edge Support||Because of their construction, foam-based mattresses often provide little to no edge support and may sink prematurely in areas of the bed where people tend to sit.||Fair (The Casper and The Wave)|
Poor (The Essential)
|Poor||Our owner feedback indicates that The Casper and The Wave offer some edge support, while The Essential and the Lull Mattress provide little to no edge support.|
|Noise||Foam-based mattresses create little to no noise, due to their lack of springs, coils, and other metal components||Excellent (all models)||Excellent||The three Casper mattresses and the Lull Mattress are all virtually silent when bearing weight.|
|Ease of Moving and Rotating||All mattresses are relatively heavy when it comes to moving and rotating, but some are heavier and more unwieldy than others.||Very Good (The Casper and The Essential)|
Fair (The Wave)
|Very Good||The Wave is somewhat heavy, but the other two Casper mattresses are fairly light and easy to move. The Lull Mattress is relatively light, as well.|
When selecting a new mattress, buyers should consider two factors: their body weight and their preferred sleep position. The table below rates the Casper and Lull mattresses based on these two criteria.
|Mattress Brand||Mattress Model/Series||Sleep Position||Lightweight Sleeper Rating (Less than 130 lbs)||Average Weight Sleeper Rating (130 to 230 lbs)||Heavyweight Sleeper Rating (More than 230 lbs)|
|The Casper||Side||Very Good||Very Good||Good|
|The Wave||Side||Very Good||Very Good||Good|
|Lull||Lull Mattress||Side||Good||Very Good||Good|
|Back||Very Good||Excellent||Very Good|
Casper offers three mattresses: The Essential and The Casper, which feature memory foam comfort layers and polyfoam support cores; and The Wave, which features memory foam and blended latex in the comfort layer and a polyfoam support core. Customer satisfaction ratings for these models are as follows: The Essential has earned a 69% satisfaction rating; The Casper has earned a 72% rating; and The Wave has earned a 74% rating. For more information about this company, please visit our Casper Mattress Review page.
Lull offers one mattress model, which is constructed with a dual-layer memory foam comfort system and a polyfoam support core. This mattress has earned a customer satisfaction rating of 71%. To learn more, please visit our Lull Mattress Review page.
Choosing the right mattress for you can be a difficult decision. Tuck.com strives to help mattress shoppers evaluate different models and decide which product best meets their needs and preferences. To learn more about how we compare products, please visit our Mattress Methodology page.
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