Casper Pillow Reviews

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Quick Overview

Casper offers the Casper Pillow, which contains polyester microfiber fill. It features a pillow-on-pillow design consisting of an internal pillow cushioned with crimped microfibers that offer stronger head and neck support, along with an outer pillow padded with longer, softer fibers for added cushioning. The outer pillow has a pima cotton-percale cover with polyester inner lining, as well as 2″ gussets. It is considered ‘Medium Soft.’ The cover has a zipper that allows owners to remove the inner pillow for washing.

The Casper Pillow is fairly pliable and offers good support for most sleepers regardless of their body dimensions or sleep position. The microfibers and breathable cover help regulate the temperature, allowing the pillow to sleep fairly cool, and the gusseted edges help maintain a consistent shape and good fill distribution. Both pillow layers are machine-washable, as well.

The Casper Pillow is available in two sizes, Standard and King. Read on to learn more about the Casper Pillow in terms of construction, pricing, and performance ratings, as well as the company’s customer policies and similar brand recommendations.

Pros
  • Pillow-on-pillow structure offers good balance of softness and support
  • Sleeps fairly cool for most
  • Suitable for most weights and sleep positions
Cons
  • Above-average price-point compared to other microfiber pillows
  • One firmness option and non-adjustable loft

Informing Our Review

6,144 verified customer experiences — 10 hours of testing — 4 expert consultations

Recommendations

Based on our evaluations and customer feedback, the Casper Pillow received the following grades from sleepers with different weights and preferred positions.

Please note that these ratings are subjective, and that everyone has varying experiences on different pillows. Sleep comfort and spinal support are the two most important factors when selecting a pillow.

Casper Sleep Position Lightweight Sleeper Rating (Less than 130 lbs) Average Weight Sleeper Rating (130 to 230 lbs) Heavyweight Sleeper Rating (More than 230 lbs)
Casper Pillow Side Very Good Very Good Very Good
Back Very Good Very Good Very Good
Stomach Good Good Good

For more information on sleeping positions please see our pillow guides for side, back, and stomach sleepers.

Ratings

Members of our testing team evaluated the Casper Pillow for several different qualities and characteristics. Our findings are listed below.

Category Criteria Casper Pillow Rating What Casper Pillow Users Say
Category

Durability

Criteria

The average pillow will start to deteriorate after two to three years of regular use; a pillow’s expected lifespan often depends on the material composition.

Rating

Good

What Buyers Say

The Casper Pillow’s expected lifespan is about two to two and a half years, which comparable to that of the average pillow with microfiber fill

Category

Firmness Options

Criteria

Some pillows are only sold in one firmness setting, which can be limited to those whose firmness preferences may fall outside the listed range.

Rating

Poor

What Buyers Say

At this time, the Casper Pillow is exclusively sold in a ‘Medium Soft’ setting and may not be suitable for those who prefer firmer pillows.

Category

Shape Retention

Criteria

Some pillows tend to flatten out over time, which can affect comfort and support for sleepers, while others maintain a full shape even after years of use.

Rating

Very Good

What Buyers Say

The inner pillow provides good structural support for the Casper Pillow, allowing it to retain a consistent shape despite frequent use, and the 2″ gussets help keep the fill evenly distributed.

Category

Moldability

Criteria

Pillows that are cuddly and squeezable are suitable for those who prefer to snuggle with a pillow while they sleep or place a support pillow between their legs.

Rating

Very Good

What Buyers Say

The Casper Pillow – like many other microfiber pillows – is highly moldable and offers adequate support for those who place pillows between their legs.

Category

Conforming

Criteria

Pillows with certain types of fill will mold to the sleeper’s head, neck, and shoulders to alleviate tension and pains; other fill types do not conform as closely, and typically provide less pain and pressure relief.

Rating

Fair

What Buyers Say

The Casper Pillow is fairly soft but it does conform closely or alleviate much pain or pressure.

Category

Temperature Neutrality

Criteria

Pillows may sleep hot, cold, or neutral, usually depending on the cover material and the level of internal air circulation.

Rating

Very Good

What Buyers Say

The Casper Pillow sleeps fairly cool, due in part to strong airflow throughout the inner area and a breathable cotton cover, making it a good option for most hot sleepers.

Category

Odor Potential

Criteria

Off-gassing should be expected from most pillows when they are removed from their packaging, but some produce more excessive and/or longer-lasting odors than others.

Rating

Good

What Buyers Say

Some off-gassing may occur when the Casper Pillow is new, but most odors clear out in a matter of days.

Category

Weight

Criteria

Some pillows are heavier than others, which may be an issue for some sleepers when attempting to lift/adjust their pillow during the night.

Rating

Good

What Buyers Say

The Casper Pillow weighs about five to six pounds depending on the size, which is not excessively heavy – though it is heavier-than-average compared to other microfiber models.

Category

Ease of Cleaning

Criteria

Depending on the material composition, a pillow may be cleaned in a washer and dryer, or it may require handwashing, spot-cleaning, and/or dry-cleaning.

Rating

Excellent

What Buyers Say

Both the inner and outer pillows can be washed and dried in conventional machines, and drying the Casper Pillow periodically will help recover its full shape.

In conclusion, the Casper Pillow’s dual-layer offers stronger support and better temperature neutrality than many competing models with polyester microfiber fill.

Shape retention is another key strength; gusseted sides help evenly distribute the fill throughout the interior, and the inner pillow adds extra structural support.

It is easy to clean and highly moldable, as well. However, the pillow is exclusively available in a ‘Medium Soft’ setting and may not conform closely enough to alleviate aches and pains for sleepers with discomfort issues.

What You Need to Know about the Casper Pillow

Product Construction & Firmness

The table below lists firmness, thickness, and composition specs for the Casper Pillow.

Product Name Firmness Options Loft Inner Pillow Components Outer Pillow Components
Casper Pillow ‘Medium Soft’ 5″ (Standard)
6″ (King)
Crimped Polyester Microfiber Fill Long Polyester Microfiber Fill
Cotton Cover with Polyester Lining

Pricing and Sizing

The next table lists current prices for the Casper Pillow in both available sizes.

Size Dimensions Loft Price
Standard 18W” x 26L” 5″ $65
King 18W” x 34L” 6″ $85

Firmness Options: Both sizes of the Casper Pillow are considered ‘Medium Soft,’ and this is the only available firmness option.
Package Deals: At this time, Casper does not appear to offer any package deals or bundles that include the Casper Pillow.

Delivery and Product Care

Delivery Casper ships pillows anywhere in the U.S. and Canada
Product Care The Casper Pillow can be washed and dried in a conventional machine
Full delivery and product care details

Where Can the Pillow Be Shipped?: Casper ships this pillow anywhere in the U.S. and Canada.
Delivery Fee: Shipping is free for those in the contiguous U.S. or Canadian provinces; those in Alaska, Hawaii, Yukon, Northwest Territories, and Nunavut face additional delivery charges.

Delivery Policy: The delivery policy for Casper is as follows:

  1. All Casper deliveries are coordinated through UPS.
  2. The pillow normally ships from Casper’s manufacturing facility within one to two business days; once it ships, customers can monitor the delivery status using their UPS tracking number.

Instructions for First Time Use: The Casper Pillow does not require any special care prior to its first use, but some light fluffing may help expand its shape after removing it from the delivery box.

Cleaning Instructions:

  • Prior to washing, unzip the cover and remove the inner pillow.
  • Zip the outer layer until it is completely closed.
  • Wash both the inner and outer pillows together; front-loading machines are preferred, but not required.
  • Wash with mild detergent in cold water on a gentle cycle.
  • Tumble dry both layers on a low setting; dryer balls or clean tennis balls are recommended.
  • Wash pillows every three to six months.

Sleep Trial and Warranty

Sleep trial 100 nights
Warranty 3 years
Full trial period and warranty details

Trial Period and Guarantee

Casper offers a 100-night sleep trial for all pillow products.

  1. This sleep trial does not require a break-in period; customers may return their pillow at any point of the 100-night trial in exchange for a full refund.
  2. Full refunds are issued for all returns within 100 nights of the original order.
  3. In the event of a return, Casper will cover all shipping costs and send a courier to retrieve the pillow from the customer’s residence..
  4. Returned pillows are either recycled or donated to charity.

Warranty

Casper offers a 3-year warranty for all pillows.

  1. The warranty is completely nonprorated.
  2. This warranty does not extend to customers who plan to use the pillow in commercial settings.
  3. This warranty is non-transferable, and exclusively applies to original owners who purchase their pillow from Casper or an authorized retailer.

Similar Pillow Options

Casper Pillow Layla Purple Tuft & Needle

Model(s)

Casper

Casper Pillow

Layla Pillow

Purple Plush

T&N Pillow

Pillow Type

Casper

Polyester microfiber

Shredded memory foam and kapok tree fibers

Polyester microfibers

Charcoal-infused polyfoam

Cover

Casper

Pima cotton-percale

Polyester, viscose, and Lycra® spandex

Polyester and lyocell blend

Polyester

Price Range (est.)

Casper

$75 (Standard)
$95 (King)

$74 (Standard)
$94 (King)

$50 (Standard)

$75 (Standard)
$100 (King)

Loft Range

Casper

5″ (Standard)
6″ (King)

4″ (both sizes)

7″

5″ (both sizes)

Firmness Options

Casper

‘Medium Soft’

‘Medium Soft’

‘Extra Soft’ to ‘Medium’ range

‘Medium’

Availability

Casper

Online
In-store

Online

Online

Online
In-store

Sleep Trial

Casper

100 nights

120 nights

100 nights

100 nights

Warranty Length

Casper

3 years

5 years

1 year

3 years

Company Information

Customer Service

8 out of 10 owner experiences show customers have had a positive experience with Casper, irrespective of whether or not they liked their pillow.

Company History

Casper was founded in 2013 and officially launched the following year.

BBB Rating

A+

Physical Stores

Casper operates brick-and-mortar stores in the following locations: San Francisco, CA; Costa Mesa, CA; Torrance, CA; Denver, CO; Aventura, FL; West Palm Beach, FL; Atlanta, GA; Chicago, IL; Oakbrook, IL; Dedham, MA; Bloomington, MN; Short Hills, NJ; New York, NY; White Plains, NY; Huntington Station, NY; King of Prussia, PA; Austin, TX; Houston, TX; and Bellevue, WA..

Contact Casper

Online email form | 1-888-498-0003 | Casper.com

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