Brentwood Home Mattress Reviews

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Based on 133 verified customer experiences from 8 unique sources.

 

What You Need to Know about Brentwood Home Mattresses

Mattress Type and Components: Brentwood Home offers a total of three hybrid mattresses:

  • The Ojai has a comfort system with four components: a top layer of New Zealand wool, a second layer of 4 PCF polyfoam (12 ILD), a third layer of 4 PCF gel memory foam (10 ILD), and a bottom layer of 4 PCF natural Dunlop latex. The support core is constructed from pocketed coils, and the stretch-knit cover is made from Tencel® lyocell.
  • The Oceano has a comfort system with a top layer of New Zealand wool, a middle layer of 4 PCF gel memory foam (14 ILD), a bottom layer of pocketed microcoils. The support core is constructed with a top layer of 1.8 PCF polyfoam over pocketed coils, and the stretch-knit cover is made from Tencel® lyocell.
  • The Cedar features a comfort layer with a top layer of New Zealand wool, a middle layer of 4 PCF natural Dunlop latex, and a bottom layer of grooved 4 PCF natural Dunlop latex. The support core is constructed with pocketed coils, followed by a base layer made of natural coconut husks. The cover is made of organic cotton.
  • Please note: At this time, the following Brentwood Home models are no longer sold on the Brentwood Home website. However, they may be sold through Amazon.com, Costco, and other authorized retailers.
    • The Del Mar hybrid mattress
    • The Avalon innerspring mattress
    • The Sequoia, Coronado, and Sierra memory foam mattresses
    • The Cel Bamboo Gel 9, 10, 11, and 13 memory foam mattress series
    • The Mirador, Palmetto, and Sorano latex mattresses

Pros:

  • Free shipping and complimentary White Glove delivery with select orders
  • Strong edge support
  • Good contouring and above-average motion isolation

Cons:

  • Unknown mattress lifespan due to limited product history
  • Mandatory 30-night break-in with sleep trial

Product and Price Range: Brentwood Home mattresses are available in seven sizes: Twin, Twin XL, Full, Queen, King, California King, and Split King. Prices range by selected model and size; a full price breakdown is found in the ‘Pricing and Delivery Details’ section. All Brentwood Home mattresses are manufactured in the United States.

Customer Satisfaction Rating: 74% to 77% (varies by model)
Calculated from: 133 customer experiences from 8 individual sources

Main Competitors: Brentwood Home’s primary competitors include other ‘bed in a box’ mattress brands that offer hybrid mattresses, and also sell their products online.
Availability: Brentwood Home mattresses are available on the Brentwood Home website; the Oceano is also sold on Amazon.com, but the other two models are not currently available on that site. Select Brentwood Home mattresses are sold at Costco, as well. Brentwood Home operates one brick-and-mortar showroom in Los Angeles.
Amazon rating: 4.0 (Oceano only)
BBB rating: B-

 

Brentwood Home Customer Satisfaction Rating Comparison

Brentwood Home Mattress Sleep Ratings

CategoryCriteriaBrentwood Home RatingWhat Brentwood Home Users Say
Customer SatisfactionBased on data collection, this is an overall customer sentiment regarding Brentwood Home mattresses.74% (Ojai)
75% (Oceano)
77% (Cedar)
All three Brentwood Home mattresses have earned above-average customer satisfaction ratings compared to the average rating for all hybrids.
Durability Hybrid mattresses tend to degrade faster due to low-grade polyfoam used in the support core. The average lifespan is roughly six years. Fair (all models)Durability for the Ojai, Oceano, and Cedar mattresses appears to be fair to good, but Brentwood Home’s current mattress line has been available for two years or less and the long-term performance of these models has not been assessed.
Motion IsolationHybrid mattresses generally do not absorb and isolate motion transfer to the same extent as foam or latex models.Very Good (all models)Largely due to their memory foam and/or latex comfort systems, Brentwood Home hybrids absorb and minimize motion transfer to a significant extent.
Sex Most hybrids are responsive and bouncy enough for sex, but excessively soft models may not be sufficient for some couples.Very Good (Cedar)
Good (Ojai and Oceano)
The Cedar has earned the best ratings for sex among couples, largely due to its latex comfort system, which tends to be bouncier and more responsive than memory foam.
ConformingMost hybrids do not conform very closely compared to foam or latex models, and owners report lower levels of pain and pressure relief.Very Good (Ojai and Oceano)
Good (Cedar)
The Cedar conforms and alleviates pressure to a fair extent, but the Ojai and Oceano offer a more contoured fit due to the memory foam layers.
Temperature NeutralityHybrid mattresses tend to retain low amounts of body heat and sleep fairly cool as a result.Good (all models)Hybrids tend to sleep cooler than all-foam or all-latex mattresses, and most Brentwood Home mattress owners claim their mattress offers a comfortable sleeping temperature.
Off-gassingOff-gassing may occur in hybrids, but these models tend to produce less odor than those made exclusively of foam.Good (all models)Some off-gassing is to be expected from hybrids with latex and/or foam layers, but Brentwood Home mattresses produce a minimal amount of odor that usually clears up in a few days.
Edge SupportHybrids usually provide more edge support than memory foam and latex mattresses, and are usually on par with traditional innersprings. Very Good (all models)According to owners, the Ojai, Oceano, and Cedar mattresses provide sturdy edge support and minimal sinkage has been reported.
NoiseHybrids tend to produce more noise than latex or foam mattresses, primarily due to the spring and coil components of the support core.Good (all models)Spring-based mattresses tend to be louder than all-foam or latex models, but the pocketed coils and thick comfort layers of Brentwood Home mattresses help minimize noise.
Ease of Moving and RotatingAll mattresses are relatively heavy but some weigh much more than others, and this can make them difficult to move and maneuver.Very Good (Ojai)
Poor (Oceano and Cedar)
A Queen-size Ojai weighs 89 pounds, making it fairly easy to move, but Queen-size Oceano and Cedar mattresses both weigh 135 pounds, which is much heavier than the average hybrid model. 
 

Brentwood Home Pricing and Delivery Details

The first table lists the width, length, and thickness of all three Brentwood Home mattresses in each available size.

SizeDimensions Height
Twin39W” x 75L”12″ (Ojai)
13″ (Cedar)
14 1/2″ (Oceano)
Twin Extra Long (XL)39W” x 80L”12″ (Ojai)
13″ (Cedar)
14 1/2″ (Oceano)
Full54W” x 75L”12″ (Ojai)
13″ (Cedar)
14 1/2″ (Oceano)
Queen60W” x 80L”12″ (Ojai)
13″ (Cedar)
14 1/2″ (Oceano)
King76W” x 80L”12″ (Ojai)
13″ (Cedar)
14 1/2″ (Oceano)
California King72W” x 84L”12″ (Ojai)
13″ (Cedar)
14 1/2″ (Oceano)
Split King39W” x 80L” (2 pieces)12″ (Ojai)
13″ (Cedar)
14 1/2″ (Oceano)

The next table lists current prices in each available size for Brentwood Home’s current mattresses.

SizeOjaiOceanoCedar
Twin$795$995$1,295
Twin Extra Long (XL)$849$1,195$1,395
Full$995$1,295$1,595
Queen$1,195$1,495$1,795
King$1,495$1,995$2,395
California King$1,495$1,995$2,395
Split King$1,595$2,195$2,595

How Is the Mattress Shipped?: All three Brentwood Home hybrid mattresses are compressed for shipping. Delivery boxes measurements range from 15W” x 42L” x 15H” to 20W” x 48L” x 20H”. According to Brentwood Home, the mattresses may require up to five days for full shape recovery.
Where Do They Ship?: Brentwood Home only ships to addresses in the contiguous United States.
Delivery Fee: Standard shipping is free of charge, and Brentwood Home also offers complimentary White Glove delivery for King- and California King-size Oceano and Cedar mattresses. White Glove delivery includes in-home mattress assembly and packaging waste disposal. Customers who order the Ojai or the Oceano or Cedar in a Queen-size or smaller can purchase White Glove delivery for an additional fee of $199.
Additionally, old mattress removal is available with White Glove delivery for an additional charge. Customers ordering a King-size or California King-size Oceano or Cedar pay $75 for this service, while all other mattress orders will pay a $76 surcharge on top of the White Glove costs for a total fee of $275.

Delivery Policy: The delivery policy for Brentwood Home is as follows:

  1. All standard deliveries are coordinated through FedEx. Most mattresses are manufactured and shipped to the purchaser’s address within five to 10 business days, although customers in rural areas may experience shipping delays.
  2. Customers who request White Glove delivery typically receive their mattress within one to two weeks. Once these orders have been confirmed, a Brentwood Home representative will contact the customer to coordinate a delivery date and time.
  3. Brentwood Home does not ship mattresses to Air/Army Post Offices (APOs), Fleet Post Offices (FPOs), or PO boxes.

Old Mattress Removal: Old mattress removal is available with White Glove deliveries. Those who receive complimentary White Glove delivery pay $75 for old mattress removal, and those who pay for White Glove delivery pay $76 for a total delivery of $275.

 

Brentwood Home Product Specifications and Firmness

Each Brentwood Home mattress offers a different firmness, or feel, for sleeping. The Ojai is a ‘Medium Firm,’ or a 6 on Tuck’s 1-10 firmness scale; the Oceano is a ‘Medium Soft,’ or a 4; and the Cedar is a ‘Medium,’ or a 5. A full breakdown of components and specifications for all three models is found in the table below.

Product NameFirmness OptionsThicknessSupport Core ComponentsComfort Layer ComponentsCover Components
Ojai6 (Medium Firm)12″8″ Pocketed CoilsNew Zealand Wool
1 1/2″ 4 PCF Polyfoam (12 ILD)
1 1/2″ 4 PCF Gel Memory Foam (10 ILD)
1″ 4 PCF Natural Latex
Stretch-knit Tencel® lyocell
Oceano4 (Medium Soft)14 1/2″2″ 1.8 PCF Polyfoam
8″ Pocketed Coils
New Zealand Wool
2″ 4 PCF Gel Memory Foam (14 ILD)
2 1/2″ Pocketed Microcoils
Stretch-knit Tencel® lyocell
Cedar5 (Medium)13″8″ Pocketed Coils
1″ Coconut Husk Base Layer
2″ 4 PCF Natural Latex
2″ 4 PCF Natural Latex (Textured)
Organic Cotton

Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.

 

Brentwood Home Mattress Weight Comparison

What Type of Sleeper Is Best Suited for a Brentwood Home Mattress?

Based on our customer feedback, Brentwood Home mattresses received the following grades among sleepers of different weights and preferred sleep positions. Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.

Brentwood Home Mattress ModelSleep PositionLightweight Sleeper Rating (Less than 130 lbs)Average Weight Sleeper Rating (130 to 230 lbs)Heavyweight Sleeper Rating (More than 230 lbs)
OjaiSideGoodVery GoodGood
BackGoodVery GoodVery Good
StomachFairGoodGood
OceanoSideVery GoodGoodFair
BackVery GoodVery GoodGood
StomachGoodGoodFair
CedarSideGoodVery GoodGood
BackGoodVery GoodGood
StomachFairGoodGood

For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.

 

Brentwood Home Company Information

Customer Service: 7 out of 10 owner experiences show customers have had a positive experience with Brentwood Home, irrespective of whether or not they liked their mattress.
BBB rating: B-
Company History: Brentwood Home was founded as a mattress retailer in 1987; the company began manufacturing mattresses after purchasing factories in 2009. The current mattress line was launched in 2016-17.
Physical Stores: Brentwood Home operates a brick-and-mortar showroom in Los Angeles.
Corporate Address:
2301 E. 7th Street, Suite A450
Los Angeles, CA 90023-1045
Phone Number: 1-855-980-0860 (available Monday through Friday from 9am to 4pm PST)
Contact Email: [email protected]
Company Website: https://www.brentwoodhome.com/
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Sleep Trial and Warranty Information

Trial Period and Guarantee: Brentwood Home offers a 120-night sleep trial for all mattress purchases.

  1. This sleep trial includes a mandatory 30-night break-in period. Customers cannot return the mattress for a refund until they have slept on it for at least 30 nights.
  2. Those who request a return will receive a total refund, and Brentwood Home will coordinate mattress pickup from the customer’s residence. All returned mattresses are donated to charity.
  3. Brentwood Home customers are limited to two mattress exchanges per year, or within one year from the original purchase date. Customers who exceed this number must pay standard shipping fees to return their mattress.
  4. The sleep trial is not available for customers who purchase their Brentwood Home mattress through other retailers, including Amazon.com.

Warranty: Brentwood Home offers a 25-year warranty for all three mattresses.

  1. Warranty coverage begins on the original purchase date. Brentwood Home will, at its sole discretion, repair or replace any defective mattress for as long as the warranty is valid.
  2. This warranty is divided into nonprorated and prorated periods.
    • The first 10 years are nonprorated. Customers cover shipping and handling charges, but Brentwood Home will cover the remaining expenses for mattress repairs or replacements.
    • The last 15 years are prorated. Beginning with the 11th year, customers will pay 50% of the original mattress price to replace a defective model. This prorated charge will increase by 5% between years 11 and 20, capping out at 95% in the 20th year. During years 21 to 25, owners pay a flat prorated charge of 95% for mattress replacements. Owners are also responsible for shipping and handling costs during the entire prorated period (years 11 to 25).
  3. The mattress must be opened and unpackaged within two weeks of delivery. Otherwise the warranty will be voided.
  4. This mattress warranty is contingent on proper foundational support. According to Brentwood Home: ‘A proper bed frame must provide substantial support for both the mattress, foundation and user(s). A proper bed frame is defined, for the purpose of this Limited Warranty as having a least five to six (5-6) leg support for a Queen, Eastern King, and California King mattress, four (4) leg support for Twin and Full mattresses. For Queen, Eastern King, and California King slatted style bed frames, there cannot be greater than five (5) inches between each slat in order to provide ample structural support for the foundation and user(s).’
  5. The warranty will cover the following defects:
    • Visible sagging or indentations in the sleep surface that measure two inches (2″) or deeper.
  6. The warranty will not cover the following:
    • Visible sagging or indentations in the sleep surface that do not measure two inches (2″) or deeper, or normal increases in mattress softness. These issues are considered normal wear and tear.
    • Repair or replacement requests that occur due to changes in the owner’s comfort preferences.
    • Burns, cuts, tears, stains, and other types of physical damage, as well as mold and discoloration due to abnormal care.
  7. This warranty is exclusively offered to original owners who purchase their mattress directly from Brentwood Home or an authorized retailer. Those who buy or acquire their mattress from the original owner or a non-authorized retailer will not qualify for warranty coverage.
 

Similar Mattress Options

Lastly, let’s look at some mattress options that are comparable to Brentwood Home’s hybrid models. The following four brands offer hybrid mattresses, and either primarily or exclusively sell their products online. To learn more about these brands, please click the links in the top row of the table.

BrandLeesa SleepNest BeddingTomorrow SleepWink BedsBrentwood Home
Model(s)The SapiraAlexander Signature Hybrid
Alexander Hybrid Luxury Contour
Hybrid Latex
Tomorrow MattressWinkBedOjai
Oceano
Cedar
Mattress TypeHybridHybridHybridInnerspring and hybridHybrid
Price Range$975 to $1,775$799 to $1,899$450 to $1,100$749 to $1,749$795 to $2,595
Thickness Range11″11 1/2″ to 13 1/2″10″14 1/2″12″
13″
14 1/2″
Firmness OptionsMedium FirmSoft
Medium
Firm
Medium Soft
Medium Firm
Medium Soft
Medium Firm
Firm
Medium Soft
Medium
Medium Firm
AvailabilityOnline
In-store
Online
In-store
OnlineOnlineOnline
Sleep Trial100 nights100 nights100 nights101 nights120 nights
Warranty Length10 yearsLifetime10 years10 years25 years
Tuck Customer Satisfaction Rating75% (386 customer reviews)74% to 79% (2,088 customer reviews)Insufficient data at this time75% (139 customer reviews)74% to 77% (133 customer reviews)
 
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